Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason. This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.
Corrective Action:
Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason. This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.
Additional Notes:
Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason. This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.
Mfg Campaign: 11449908
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason. This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.
Corrective Action:
Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason. This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.
Additional Notes:
Driving down the highway/interstate when autopilot is on and the brakes are automatically applied for no reason. This happens frequently, especially on two lane roads to the point where I am not able to use autopilot anymore of fear of the car behind me crashing into me when brakes are applied suddenly for no reason.
Mfg Campaign: 11449908
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a 2021 Tesla Model Y. Washing Post reported an increase in phantom breaking recently. It's not just recent. I took delivery of my car in May 2021 and quickly learned that when in cruise control this car will randomly apply the brakes - at times going from 70's to 30's very quickly. In a simple drive from Las Cruces, NM to Albuquerque, NM with no traffic on the freeway the system will throw on the bakes while in cruise control at least 6 times. And it's repeatable. You simply cannot use cruise control on the free with any traffic for concern of the system engaging and causing an accident.
Corrective Action:
I have a 2021 Tesla Model Y. Washing Post reported an increase in phantom breaking recently. It's not just recent. I took delivery of my car in May 2021 and quickly learned that when in cruise control this car will randomly apply the brakes - at times going from 70's to 30's very quickly. In a simple drive from Las Cruces, NM to Albuquerque, NM with no traffic on the freeway the system will throw on the bakes while in cruise control at least 6 times. And it's repeatable. You simply cannot use cruise control on the free with any traffic for concern of the system engaging and causing an accident.
Additional Notes:
I have a 2021 Tesla Model Y. Washing Post reported an increase in phantom breaking recently. It's not just recent. I took delivery of my car in May 2021 and quickly learned that when in cruise control this car will randomly apply the brakes - at times going from 70's to 30's very quickly. In a simple drive from Las Cruces, NM to Albuquerque, NM with no traffic on the freeway the system will throw on the bakes while in cruise control at least 6 times. And it's repeatable. You simply cannot use cruise control on the free with any traffic for concern of the system engaging and causing an accident.
Mfg Campaign: 11449910
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have a 2021 Tesla Model Y. Washing Post reported an increase in phantom breaking recently. It's not just recent. I took delivery of my car in May 2021 and quickly learned that when in cruise control this car will randomly apply the brakes - at times going from 70's to 30's very quickly. In a simple drive from Las Cruces, NM to Albuquerque, NM with no traffic on the freeway the system will throw on the bakes while in cruise control at least 6 times. And it's repeatable. You simply cannot use cruise control on the free with any traffic for concern of the system engaging and causing an accident.
Corrective Action:
I have a 2021 Tesla Model Y. Washing Post reported an increase in phantom breaking recently. It's not just recent. I took delivery of my car in May 2021 and quickly learned that when in cruise control this car will randomly apply the brakes - at times going from 70's to 30's very quickly. In a simple drive from Las Cruces, NM to Albuquerque, NM with no traffic on the freeway the system will throw on the bakes while in cruise control at least 6 times. And it's repeatable. You simply cannot use cruise control on the free with any traffic for concern of the system engaging and causing an accident.
Additional Notes:
I have a 2021 Tesla Model Y. Washing Post reported an increase in phantom breaking recently. It's not just recent. I took delivery of my car in May 2021 and quickly learned that when in cruise control this car will randomly apply the brakes - at times going from 70's to 30's very quickly. In a simple drive from Las Cruces, NM to Albuquerque, NM with no traffic on the freeway the system will throw on the bakes while in cruise control at least 6 times. And it's repeatable. You simply cannot use cruise control on the free with any traffic for concern of the system engaging and causing an accident.
Mfg Campaign: 11449910
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Corrective Action:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Additional Notes:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Mfg Campaign: 11449915
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Corrective Action:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Additional Notes:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Mfg Campaign: 11449915
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Corrective Action:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Additional Notes:
Since delivery the vehicle has experienced several "phantom braking" incidents in situations where no threat was evident, including some in which braking was initiated on clear, straight highways with no other traffic anywhere in sight. The events are aggressive and result in immediate profound loss of speed, making the threat of a collision an issue.
Mfg Campaign: 11449915
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Corrective Action:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Additional Notes:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Mfg Campaign: 11449917
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Corrective Action:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Additional Notes:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Mfg Campaign: 11449917
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Corrective Action:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Additional Notes:
When using Autopilot, I experience multiple, repeatable phantom braking issues on a regular basis. While it is worse on two lane highways, I've also experienced the issues on separated freeways and interstates. The phantom braking varies from a minor throttle response to decrease speed to full emergency braking that drastically reduces the speed at a rapid pace resulting in unsafe driving conditions for occupants of my vehicle as well as those who might be following behind me. Situations that seem to trigger the phantom braking include cresting a hill with oncoming traffic, navigating a turn with oncoming traffic, a larger than average vehicle (commercial truck/tractor trailer) approaching in the opposite late, shadows cast by large trees or overpasses, and changes in pavement color - for example, transitioning from gray concrete to black asphalt.
Mfg Campaign: 11449917
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have experienced 3-4 occurrences of "phantom braking" while driving on the freeway with the autopilot system engaged on my Model Y. Each time, i have been traveling at 70mph+ when the automated system suddenly slammed on the brakes, causing me to decelerate by 20-40mph before I was able to override the systems by stepping on the accelerator and disconnecting the autopilot system.
Corrective Action:
I have experienced 3-4 occurrences of "phantom braking" while driving on the freeway with the autopilot system engaged on my Model Y. Each time, i have been traveling at 70mph+ when the automated system suddenly slammed on the brakes, causing me to decelerate by 20-40mph before I was able to override the systems by stepping on the accelerator and disconnecting the autopilot system.
Additional Notes:
I have experienced 3-4 occurrences of "phantom braking" while driving on the freeway with the autopilot system engaged on my Model Y. Each time, i have been traveling at 70mph+ when the automated system suddenly slammed on the brakes, causing me to decelerate by 20-40mph before I was able to override the systems by stepping on the accelerator and disconnecting the autopilot system.
Mfg Campaign: 11449926
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana. Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it occurs. So, we have quit using it. It is super scary when it happens!
Corrective Action:
Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana. Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it occurs. So, we have quit using it. It is super scary when it happens!
Additional Notes:
Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana. Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it occurs. So, we have quit using it. It is super scary when it happens!
Mfg Campaign: 11449961
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana. Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it occurs. So, we have quit using it. It is super scary when it happens!
Corrective Action:
Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana. Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it occurs. So, we have quit using it. It is super scary when it happens!
Additional Notes:
Saw this article today in the Washington Post: https://www.washingtonpost.com/technology/2022/02/02/tesla-phantom-braking/ We have a 2021 Tesla Y. It does not have the Lidar technology. We have experienced this phantom braking when driving west and east across I-94 through MN and North Dakota and Montana. Sometimes it seems like it happens when we cross over a small bridge on the interstate and sometimes it happens randomly. We can't figure out what set it off. Anyway, I told my husband we should never use the auto pilot as that is when it occurs. So, we have quit using it. It is super scary when it happens!
Mfg Campaign: 11449961
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
A well known phenomenon of "phantom breaking" occurs frequently and without warning with the Traffic aware cruise control engaged. This occurs not only on 2 lane highways, but even on undivided and divided highways. On the 17 mile commute to work everyday, this will occur 5-10 times, which results in rapid, unanticipated deceleration. At the time of these deceleration events, there is no visual cause to the driver that would have resulted. Often it appears to be activated by oncoming traffic lights, lights on the side of the road at businesses, when cresting the road, and when the road naturally has a bend or swerve in the traffic pattern. These rapid deceleration events place the occupants at risk of rear end collisions and also are uncomfortable as you must immediately place your foot on the acceleration pedal, which results in a jerking movement to the occupants. Telsa needs to either employ a "dumb" cruise control or greatly improved their TACC system before continued use of their system.
Corrective Action:
A well known phenomenon of "phantom breaking" occurs frequently and without warning with the Traffic aware cruise control engaged. This occurs not only on 2 lane highways, but even on undivided and divided highways. On the 17 mile commute to work everyday, this will occur 5-10 times, which results in rapid, unanticipated deceleration. At the time of these deceleration events, there is no visual cause to the driver that would have resulted. Often it appears to be activated by oncoming traffic lights, lights on the side of the road at businesses, when cresting the road, and when the road naturally has a bend or swerve in the traffic pattern. These rapid deceleration events place the occupants at risk of rear end collisions and also are uncomfortable as you must immediately place your foot on the acceleration pedal, which results in a jerking movement to the occupants. Telsa needs to either employ a "dumb" cruise control or greatly improved their TACC system before continued use of their system.
Additional Notes:
A well known phenomenon of "phantom breaking" occurs frequently and without warning with the Traffic aware cruise control engaged. This occurs not only on 2 lane highways, but even on undivided and divided highways. On the 17 mile commute to work everyday, this will occur 5-10 times, which results in rapid, unanticipated deceleration. At the time of these deceleration events, there is no visual cause to the driver that would have resulted. Often it appears to be activated by oncoming traffic lights, lights on the side of the road at businesses, when cresting the road, and when the road naturally has a bend or swerve in the traffic pattern. These rapid deceleration events place the occupants at risk of rear end collisions and also are uncomfortable as you must immediately place your foot on the acceleration pedal, which results in a jerking movement to the occupants. Telsa needs to either employ a "dumb" cruise control or greatly improved their TACC system before continued use of their system.
Mfg Campaign: 11449967
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Corrective Action:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Additional Notes:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Mfg Campaign: 11449977
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Corrective Action:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Additional Notes:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Mfg Campaign: 11449977
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Corrective Action:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Additional Notes:
On a recent trip to Minnesota when adaptive cruise control was engaged there were several ( >10) episodes when the car would suddenly decelerate for no apparent reason. On a two lane highway it might occur if a large vehicle such as a truck was oncoming in the opposite lane. On the interstate, the common scenario was traveling in the right lane going up a slight upgrade with a car passing in the left lane. Often the sudden speed reduction was 25 mph or more. On occasion even on a flat section the car might suddenly brake for no apparent reason. On one occasion this happened in the afternoon going west with the sun glinting off some shiny asphalt crack filling. No accident occurred, but if a car were following closely, sudden braking could cause a crash. Because of this erratic behavior I don't use adaptive cruise control except for short distances. This is a known Tesla problem, but it seems the company is more interested in enhancing games to be played while charging rather than attend to a major flaw.
Mfg Campaign: 11449977
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Corrective Action:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Additional Notes:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Mfg Campaign: 11449982
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Corrective Action:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Additional Notes:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Mfg Campaign: 11449982
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Corrective Action:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Additional Notes:
My Tesla Model Y seems to be suffering from what is called "phantom braking". My vehicle was produced shortly after the radar was removed and Tesla went to a camera only system. My car has the lasted updates installed. It is not a Full Self Driving vehicle. Since I purchased the vehicle it has had a problem during low light or sunny conditions with suddenly braking when using the cruise control. The situation has been reported to Tesla multiple times and "bug reports" were recorded and reported to the service center. During one morning drive of about 35 minutes I reported 8 occurrences. Sometimes the vehicle will sound the emergency avoidance braking. The car will suddenly slow from 60 to 30 mph. On multiple occasions the vehicle behind me had to take evasive action to avoid rear ending me. During one of my service visits the vehicle was taken on an extended over night test drive and the technician confirmed the problem. During the other visit the service center did not even take the vehicle for a drive. in both cases Tesla said the hardware was functioning normally and this was a "normal" operating condition for the vehicle. The car does better if I am following another vehicle because it seems to be able to maintain it's depth perception better if it has that reference point. I did report to the service center that the car seems to follow closer at night, even at the max following distance setting. The vehicle also struggles with the automatic high beam headlights which the computer turns on automatically if cruise control is activated. Very often the car is slow to turn the high beams off but in other cases it will turn the high beams off and then turn them back on as another car approaches. I am flashed by other drivers on a daily basis because of this. Tesla does not seem concerned with resolving these known issues. I hope NHTSA involvement can get their attention for these safety related items.
Mfg Campaign: 11449982
Recall Date: Feb 2, 2022
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