Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We just completed a 6500 mile round trip road trip from So Cal to Toronto Canada and back. 5/24/22-6/12/22 During the trip we used the "Auto Pilot" with and with out "Auto Steering" Not Full Self Driving. I lost count of how many times we encountered "Phantom Braking" with the car at highway speeds. My guess would be at least 50 times. It got to the point where I would not use Auto Pilot especially when there was heavy traffic at full highway speeds. My deduction on why this is happening is that the Tesla cameras are "Infrared" sensitive and it seemed that the car was applying the brakes when it would see the heat waves off the hot road surface. Also in early morning one day the sun was directly behind us and the cars shadow was directly in front of us on the road surface and it kept applying the brakes thinking it was another car. In slow moving bumper to bumper traffic going 30MPH or less does not seem to initiate the "Phantom Braking". But at highway speeds it is super scary and dangerous when this happens. ;(
Corrective Action:
We just completed a 6500 mile round trip road trip from So Cal to Toronto Canada and back. 5/24/22-6/12/22 During the trip we used the "Auto Pilot" with and with out "Auto Steering" Not Full Self Driving. I lost count of how many times we encountered "Phantom Braking" with the car at highway speeds. My guess would be at least 50 times. It got to the point where I would not use Auto Pilot especially when there was heavy traffic at full highway speeds. My deduction on why this is happening is that the Tesla cameras are "Infrared" sensitive and it seemed that the car was applying the brakes when it would see the heat waves off the hot road surface. Also in early morning one day the sun was directly behind us and the cars shadow was directly in front of us on the road surface and it kept applying the brakes thinking it was another car. In slow moving bumper to bumper traffic going 30MPH or less does not seem to initiate the "Phantom Braking". But at highway speeds it is super scary and dangerous when this happens. ;(
Additional Notes:
We just completed a 6500 mile round trip road trip from So Cal to Toronto Canada and back. 5/24/22-6/12/22 During the trip we used the "Auto Pilot" with and with out "Auto Steering" Not Full Self Driving. I lost count of how many times we encountered "Phantom Braking" with the car at highway speeds. My guess would be at least 50 times. It got to the point where I would not use Auto Pilot especially when there was heavy traffic at full highway speeds. My deduction on why this is happening is that the Tesla cameras are "Infrared" sensitive and it seemed that the car was applying the brakes when it would see the heat waves off the hot road surface. Also in early morning one day the sun was directly behind us and the cars shadow was directly in front of us on the road surface and it kept applying the brakes thinking it was another car. In slow moving bumper to bumper traffic going 30MPH or less does not seem to initiate the "Phantom Braking". But at highway speeds it is super scary and dangerous when this happens. ;(
Mfg Campaign: 11470326
Recall Date: Jun 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Corrective Action:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Additional Notes:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Mfg Campaign: 11469960
Recall Date: Jun 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Corrective Action:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Additional Notes:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Mfg Campaign: 11469960
Recall Date: Jun 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Corrective Action:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Additional Notes:
The vehicle randomly applies hard brakes. This makes cruise unusable and presents a safety issue for cars behind. I was almost hit from behind when my Tesla applied brakes on interstate going from 65 to 35MPH.
Mfg Campaign: 11469960
Recall Date: Jun 19, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Corrective Action:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Additional Notes:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Mfg Campaign: 11469962
Recall Date: Jun 19, 2022
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Corrective Action:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Additional Notes:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Mfg Campaign: 11469962
Recall Date: Jun 19, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Corrective Action:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Additional Notes:
On June 28th 11:50pm with 174 mile range, my Tesla Model Y LR died while driving on fwy 5 with my 10 year old. I barely had time to exit, it gave me warning “PULL OVER SAFELY” “VEHICLE SHUTTING DOWN”. I barely made it to off-ramp, my car completely shutdown at the end of off ramp. Could not put it to neutral, me and my 10 years old had to exit the car immediately, called tow truck via tesla app. Tow truck showed up in 20 mins, can was not drivable. This could have been much worst, if I was not able to exit and my car stuck on middle of the freeway at night. This is a huge safety concern.
Mfg Campaign: 11469962
Recall Date: Jun 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle brakes suddenly for no apparent reason. Happens usually on highway, usually when on self driving or auto navigation mode but also in cruise control rarely. It will go from 65 or 70 mph to 35-40 mph all of a sudden without warning without any vehicle close by. I notified Tesla multiple times. They said “it happens”. They asked me for exact date time location, I gave it, it still happens so I gave up and don’t use self driving much I cannot now tell you exact date time but if it happens next time I can keep records
Corrective Action:
My vehicle brakes suddenly for no apparent reason. Happens usually on highway, usually when on self driving or auto navigation mode but also in cruise control rarely. It will go from 65 or 70 mph to 35-40 mph all of a sudden without warning without any vehicle close by. I notified Tesla multiple times. They said “it happens”. They asked me for exact date time location, I gave it, it still happens so I gave up and don’t use self driving much I cannot now tell you exact date time but if it happens next time I can keep records
Additional Notes:
My vehicle brakes suddenly for no apparent reason. Happens usually on highway, usually when on self driving or auto navigation mode but also in cruise control rarely. It will go from 65 or 70 mph to 35-40 mph all of a sudden without warning without any vehicle close by. I notified Tesla multiple times. They said “it happens”. They asked me for exact date time location, I gave it, it still happens so I gave up and don’t use self driving much I cannot now tell you exact date time but if it happens next time I can keep records
Mfg Campaign: 11469898
Recall Date: Jun 18, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had the Tesla on autopilot on interstate I-80, it was raining. The car was in the middle lane. It suddenly started to slide to the right and hit a truck in the right lane. I tried to regain control of the vehicle and hit the brake hard, but it did not seem to work. Tesla clipped the truck and continued to slide off into the guard rail.
Corrective Action:
I had the Tesla on autopilot on interstate I-80, it was raining. The car was in the middle lane. It suddenly started to slide to the right and hit a truck in the right lane. I tried to regain control of the vehicle and hit the brake hard, but it did not seem to work. Tesla clipped the truck and continued to slide off into the guard rail.
Additional Notes:
I had the Tesla on autopilot on interstate I-80, it was raining. The car was in the middle lane. It suddenly started to slide to the right and hit a truck in the right lane. I tried to regain control of the vehicle and hit the brake hard, but it did not seem to work. Tesla clipped the truck and continued to slide off into the guard rail.
Mfg Campaign: 11469656
Recall Date: Jun 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
-Auto pilot (adaptive cruise control). Yes it is available for inspection. -Vehicle unexpectedly slowes down on highways (when using cruise control) at an unsafe rate when there is nothing in the path of the vehicle. This has cause multiple instances of vehicles almost rear-ending me due to the rapid deceleration. -I have asked a Tesla Service Center representative about the phantom breaking and they stated it was a known issue and that was being worked on. -No, the vehicle was not inspected by the manufacturer since we were advised it was a known issue. -There is no warning lights or sounds before the vehicle suddenly brakes. I suspect that hills, shadows, on coming traffic on two lane highways are some of the causes for the phantom braking.
Corrective Action:
-Auto pilot (adaptive cruise control). Yes it is available for inspection. -Vehicle unexpectedly slowes down on highways (when using cruise control) at an unsafe rate when there is nothing in the path of the vehicle. This has cause multiple instances of vehicles almost rear-ending me due to the rapid deceleration. -I have asked a Tesla Service Center representative about the phantom breaking and they stated it was a known issue and that was being worked on. -No, the vehicle was not inspected by the manufacturer since we were advised it was a known issue. -There is no warning lights or sounds before the vehicle suddenly brakes. I suspect that hills, shadows, on coming traffic on two lane highways are some of the causes for the phantom braking.
Additional Notes:
-Auto pilot (adaptive cruise control). Yes it is available for inspection. -Vehicle unexpectedly slowes down on highways (when using cruise control) at an unsafe rate when there is nothing in the path of the vehicle. This has cause multiple instances of vehicles almost rear-ending me due to the rapid deceleration. -I have asked a Tesla Service Center representative about the phantom breaking and they stated it was a known issue and that was being worked on. -No, the vehicle was not inspected by the manufacturer since we were advised it was a known issue. -There is no warning lights or sounds before the vehicle suddenly brakes. I suspect that hills, shadows, on coming traffic on two lane highways are some of the causes for the phantom braking.
Mfg Campaign: 11469439
Recall Date: Jun 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Corrective Action:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Additional Notes:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Mfg Campaign: 11469197
Recall Date: Jun 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Corrective Action:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Additional Notes:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Mfg Campaign: 11469197
Recall Date: Jun 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Corrective Action:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Additional Notes:
There are 4 issues to report for our Tesla Model Y: 1) On the highway, our Tesla often presses on the brakes and slows down by itself when it should not be doing so. This occurs when we have adaptive cruise control on. We’ve noticed that at the time of the slowdown, the Tesla misreads the highway speed limit. For example, the Tesla will read the speed limit as 70 mph, then all of sudden without warning, the Tesla will suddenly read the speed limit at 40 mph, which then causes the Tesla to break and slow down by itself, when the speed limit is actually still 70 mph. This can happen several times on a single highway trip. Aside from the shock we receive as a driver as our vehicle slows unexpectedly, this could cause a rear end collision if a car is following us too closely from behind. 2) When we use adaptive cruise control and the steering assist feature, the car does not recognize to slow down on highway off ramp curves. I monitor the speed around curves, though if a driver is not aware of the issue and expects for the Tesla to take the curve slowly, this could cause an issue. In particular, if there is a big curve, I’d be concerned of the Tesla losing control and going off the road, due to speed. 3) The car will often provide a frontal collision warning, even if there is no car or object in front of the car, while it's in motion. This can lead to confusion for the driver or possibly hard breaking, which could cause a rear-end collision, if a car is following too close behind the Tesla. Also, the Tesla driver may swerve unnecessarily to avoid an object that isn’t there, which could cause a collision. 4) The Tesla is advertised as being able to travel over 300 miles on a single charge, however, the conditions for this to happen seem incredibly difficult to meet, as mileage is usually far less than this. This can cause drivers to overestimate how far they can drive, which could lead to cars urgently pulling of the road to prevent stalling where traffic is.
Mfg Campaign: 11469197
Recall Date: Jun 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Corrective Action:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Additional Notes:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Mfg Campaign: 11469078
Recall Date: Jun 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Corrective Action:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Additional Notes:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Mfg Campaign: 11469078
Recall Date: Jun 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Corrective Action:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Additional Notes:
This is my sixth complaint to you. I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had several thousand instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in two hours. This is typical. I was told immediately following my purchase last August that there would soon be a software update to remedy the problem. There hasn't! I have had five appointments with the Tesla service center, and they continually say "we can't fix it, only the software engineers can". The braking episodes are dangerous! I implore you to hold Tesla accountable and demand they fix the problem immediately. PLEASE!
Mfg Campaign: 11469078
Recall Date: Jun 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Corrective Action:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Additional Notes:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Mfg Campaign: 11468854
Recall Date: Jun 12, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Corrective Action:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Additional Notes:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Mfg Campaign: 11468854
Recall Date: Jun 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Corrective Action:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Additional Notes:
I was traveling early morning before sunrise over the tehachapi pass towards Mojave in California. Someone had lost a camper shell from the top of a pickup truck in the lane. It was still dark outside. I saw the obstruction in the road but the car cameras did not pick it up. I pulled into the left lane to try to get around the camper shell. The lane assist pulled me right back into the camper shell which tore down the side of the car doing 10k in damage. The car never recognized impact or an accident. I have the videos from the cameras of the car. The lane assist, as far as I know, only doesn’t activate when the turn signal is used, which I did not have time for, as I had less than 200 feet between me and the camper shell.
Mfg Campaign: 11468854
Recall Date: Jun 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Several instances of emergency braking applied without warning or obvious need during multiple driving sessions. This results in an unexpected rapid vehicle deceleration. Fortunately no other vehicle was following close enough to represent an imminent safety hazard though it is easily plausible this could happen. Typically the issue occurs when traveling uphill or around a bend and encountering traffic in an oncoming lane, structures (bridges) or dark shadows. The unexpected emergency braking has also happened when adaptive cruise control or autopilot is engaged while overtaking large vehicles on the left (tractor trailers in the right lane). I have also noticed several erroneous lane departure warnings despite turning off these notifications on the dashboard. They are more a nuisance than safety hazard so far but would like to completely silence them entirely. These issues have yet to be reproduced or inspected by the dealer, police, insurance or other investigator. No warning lamps or indicators were active at the time the braking or lane departure warnings were observed.
Corrective Action:
Several instances of emergency braking applied without warning or obvious need during multiple driving sessions. This results in an unexpected rapid vehicle deceleration. Fortunately no other vehicle was following close enough to represent an imminent safety hazard though it is easily plausible this could happen. Typically the issue occurs when traveling uphill or around a bend and encountering traffic in an oncoming lane, structures (bridges) or dark shadows. The unexpected emergency braking has also happened when adaptive cruise control or autopilot is engaged while overtaking large vehicles on the left (tractor trailers in the right lane). I have also noticed several erroneous lane departure warnings despite turning off these notifications on the dashboard. They are more a nuisance than safety hazard so far but would like to completely silence them entirely. These issues have yet to be reproduced or inspected by the dealer, police, insurance or other investigator. No warning lamps or indicators were active at the time the braking or lane departure warnings were observed.
Additional Notes:
Several instances of emergency braking applied without warning or obvious need during multiple driving sessions. This results in an unexpected rapid vehicle deceleration. Fortunately no other vehicle was following close enough to represent an imminent safety hazard though it is easily plausible this could happen. Typically the issue occurs when traveling uphill or around a bend and encountering traffic in an oncoming lane, structures (bridges) or dark shadows. The unexpected emergency braking has also happened when adaptive cruise control or autopilot is engaged while overtaking large vehicles on the left (tractor trailers in the right lane). I have also noticed several erroneous lane departure warnings despite turning off these notifications on the dashboard. They are more a nuisance than safety hazard so far but would like to completely silence them entirely. These issues have yet to be reproduced or inspected by the dealer, police, insurance or other investigator. No warning lamps or indicators were active at the time the braking or lane departure warnings were observed.
Mfg Campaign: 11468873
Recall Date: Jun 12, 2022
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Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025