Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using adaptive cruise control we have experienced multiple incidents of our vehicle braking hard, fast, without warning, and for no reason. The most recent incident just happened (07/21/2022) while driving on a 4 lane highway. My husband was using ADP traveling at approx 65mph when suddenly our Tesla model Y began rapidly braking, throwing my upper body towards the dash and causing us to almost be rear ended by the vehicle traveling behind us. Thankfully, I did not hit the dash and the vehicle behind us was paying attention and swerved into another lane to avoid a collision.
Corrective Action:
While using adaptive cruise control we have experienced multiple incidents of our vehicle braking hard, fast, without warning, and for no reason. The most recent incident just happened (07/21/2022) while driving on a 4 lane highway. My husband was using ADP traveling at approx 65mph when suddenly our Tesla model Y began rapidly braking, throwing my upper body towards the dash and causing us to almost be rear ended by the vehicle traveling behind us. Thankfully, I did not hit the dash and the vehicle behind us was paying attention and swerved into another lane to avoid a collision.
Additional Notes:
While using adaptive cruise control we have experienced multiple incidents of our vehicle braking hard, fast, without warning, and for no reason. The most recent incident just happened (07/21/2022) while driving on a 4 lane highway. My husband was using ADP traveling at approx 65mph when suddenly our Tesla model Y began rapidly braking, throwing my upper body towards the dash and causing us to almost be rear ended by the vehicle traveling behind us. Thankfully, I did not hit the dash and the vehicle behind us was paying attention and swerved into another lane to avoid a collision.
Mfg Campaign: 11475200
Recall Date: Jul 21, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the vehicle in park to close it. Remote input to operate the hatch should be disabled while the vehicle is in drive or reverse. The event has occurred on 4 occasions while driving the vehicle over the last year.
Corrective Action:
The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the vehicle in park to close it. Remote input to operate the hatch should be disabled while the vehicle is in drive or reverse. The event has occurred on 4 occasions while driving the vehicle over the last year.
Additional Notes:
The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the vehicle in park to close it. Remote input to operate the hatch should be disabled while the vehicle is in drive or reverse. The event has occurred on 4 occasions while driving the vehicle over the last year.
Mfg Campaign: 11474857
Recall Date: Jul 20, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the vehicle in park to close it. Remote input to operate the hatch should be disabled while the vehicle is in drive or reverse. The event has occurred on 4 occasions while driving the vehicle over the last year.
Corrective Action:
The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the vehicle in park to close it. Remote input to operate the hatch should be disabled while the vehicle is in drive or reverse. The event has occurred on 4 occasions while driving the vehicle over the last year.
Additional Notes:
The rear hatch can be opened while the car is in drive or reverse from a remote input from the app. On several occasion my hatch has opened from a remote input while in traffic while stopped at red lights. Tesla says this is normal behavior. So what is possible is someone can open the hatch from a remote input from anywhere without being able to see the car. My concern is when this has happened item could have fallen from my trunk into traffic resulting in damage or vehicles behind me. To close the hatch you must place the car in park first. Having a vehicle in park in traffic could result in a collision. You can not move the vehicle while the hatch is closing or it stops closing it takes several seconds to open or close the hatch and additional time to realize you must place the vehicle in park to close it. Remote input to operate the hatch should be disabled while the vehicle is in drive or reverse. The event has occurred on 4 occasions while driving the vehicle over the last year.
Mfg Campaign: 11474857
Recall Date: Jul 20, 2022
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Corrective Action:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Additional Notes:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Mfg Campaign: 11474647
Recall Date: Jul 19, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Corrective Action:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Additional Notes:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Mfg Campaign: 11474647
Recall Date: Jul 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Corrective Action:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Additional Notes:
The vehicle loose power all of sudden while driving disabling all power including loss of power steering, failure of lane departure avoidance, regenerative brakes, parking breaks, traction and stability controls. This has caused hazardous dangerous conditions on the road. The vehicle had to be towed to local Tesla repair/service center on 4 occasions. We have been given false reassurance with no definitive fix yet, continues to be an ongoing issues that recurs after few weeks that vehicle comes back from service center.
Mfg Campaign: 11474647
Recall Date: Jul 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Corrective Action:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Additional Notes:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Mfg Campaign: 11474629
Recall Date: Jul 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Corrective Action:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Additional Notes:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Mfg Campaign: 11474629
Recall Date: Jul 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Corrective Action:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Additional Notes:
On July 16, 2022 I was traveling west on I-40, east of Tucumcari, NM. I was using Traffic Adaptive Cruise Control (TACC). There were no cars within a mile of me, front or back. The weather was clear, the road was flat. The car suddenly braked without warning. The objects stored in the back of the car flew forward, striking the two front seats. The wheels did not lock up. I immediately stabbed the accelerator. I saw the power line bar graph indicator go fully to the right. I contacted Tesla to request a service appointment. Tesla initially set an appointment but then cancelled it, explaining there was nothing wrong with the car. I was reminded that TACC (along with virtually all other Tesla driving aids) is "beta" and may therefore not function as intended or expected. It was the responsibility of the driver to assume the risks implied. Prior to this event, I had already decided not to use any technology more advanced than the speed control (TACC) as they behaved poorly. I thought that adaptive cruise control (Tesla: TACC) was a such a common technology that it wouldn't exhibit phantom braking. I was wrong.
Mfg Campaign: 11474629
Recall Date: Jul 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Corrective Action:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Additional Notes:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Mfg Campaign: 11474390
Recall Date: Jul 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Corrective Action:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Additional Notes:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Mfg Campaign: 11474390
Recall Date: Jul 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Corrective Action:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Additional Notes:
I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!
Mfg Campaign: 11474390
Recall Date: Jul 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Corrective Action:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Additional Notes:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Mfg Campaign: 11473864
Recall Date: Jul 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Corrective Action:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Additional Notes:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Mfg Campaign: 11473864
Recall Date: Jul 14, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Corrective Action:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Additional Notes:
On a roadtrip between California and Wyoming, the adaptive cruise control, full-self driving, and emergency breaking engaged for absolutely no reason on dozens of occasions - what I understand is termed "phantom breaking." This was so bad that on Sunday, July 10, I noted each severe incident. Some of these occurred with absolutely no traffic in the road, some during busier periods. In each case, it was scary and dangers -- to the point where my dog went flying off the seat. While this was an issue throughout the road trip, I only noted incidents on July 10, but please be aware this happened on many other days as well. Here are the significant incidents on July 10. Please note there were less severe incidents on this day that I didn't note because it would have been too many to count. 12pm mountain time just outside Idaho Falls, ID -- car braked with no warning from 70 MPH to 60 MPH 2pm mountain time - 77 miles outside twin falls, ID 256pm mountain time - right outside twin falls 408pm mountain time - heading south from Twin falls towards Nevada -- the car braked three times in rapid succession 447pm mountain time - heading south past Jackpot NV 450pm Mountain time - same 420pm Pacific time - 16 miles north of Wells NV, braking multiple times in succession 524pm pacific time - just west of Wells, NV, sudden braking from 85 mph to 65 mph 643pm pacific time - half way between Wells, NV and Winnemucca NV
Mfg Campaign: 11473864
Recall Date: Jul 14, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Corrective Action:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Additional Notes:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Mfg Campaign: 11473974
Recall Date: Jul 14, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Corrective Action:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Additional Notes:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Mfg Campaign: 11473974
Recall Date: Jul 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Corrective Action:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Additional Notes:
The vehicle was on cruise control (NOT auto-pilot). Driving on Freeway approximately 82 mph when the vehicle slowed to 60 mph instantly numerous time within my 160 mile drive. There were no vehicles in front or beside me. There were no obstacles in the roadway or on the side of the road. Sunny day with no clouds. There were no warnings lamps or messages that would indicate the car was going to brake. My safety was put at risk if there was another driver behind me, I could have been rear-ended. It Could also had been very dangerous if there was adverse weather. Tesla was not able to recreate the problem and never found any problems with the vehicle. This was not the first time we took the vehicle in for phantom braking. Tesla blamed the driver. I was also told by a tesla representative the the vehicle can brake unexpectedly by sensing a shadow on the road from a cloud. Apparently there is no way to disable this feature. The vehicle has been deemed unsafe to drive by our senior management as this is not the first time this has occurred and Tesla has not remedied the problem.
Mfg Campaign: 11473974
Recall Date: Jul 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While adaptive cruise control was engaged on highway, it would disengage and harshly break even though there was nothing ahead as an obstacle. If there was a vehicle behind, it would have created a significant change of collision. During a 5+ hour drive, this occurred 20+ times. It seemed to occur when cresting small hills where visibility was somewhat limited ahead and when there were few cars ahead. In a few occurrences, there was a warning chime, but in other cases, it disengaged and braked silently. This just happened yesterday, so it has not been inspected by Tesla.
Corrective Action:
While adaptive cruise control was engaged on highway, it would disengage and harshly break even though there was nothing ahead as an obstacle. If there was a vehicle behind, it would have created a significant change of collision. During a 5+ hour drive, this occurred 20+ times. It seemed to occur when cresting small hills where visibility was somewhat limited ahead and when there were few cars ahead. In a few occurrences, there was a warning chime, but in other cases, it disengaged and braked silently. This just happened yesterday, so it has not been inspected by Tesla.
Additional Notes:
While adaptive cruise control was engaged on highway, it would disengage and harshly break even though there was nothing ahead as an obstacle. If there was a vehicle behind, it would have created a significant change of collision. During a 5+ hour drive, this occurred 20+ times. It seemed to occur when cresting small hills where visibility was somewhat limited ahead and when there were few cars ahead. In a few occurrences, there was a warning chime, but in other cases, it disengaged and braked silently. This just happened yesterday, so it has not been inspected by Tesla.
Mfg Campaign: 11473647
Recall Date: Jul 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While adaptive cruise control was engaged on highway, it would disengage and harshly break even though there was nothing ahead as an obstacle. If there was a vehicle behind, it would have created a significant change of collision. During a 5+ hour drive, this occurred 20+ times. It seemed to occur when cresting small hills where visibility was somewhat limited ahead and when there were few cars ahead. In a few occurrences, there was a warning chime, but in other cases, it disengaged and braked silently. This just happened yesterday, so it has not been inspected by Tesla.
Corrective Action:
While adaptive cruise control was engaged on highway, it would disengage and harshly break even though there was nothing ahead as an obstacle. If there was a vehicle behind, it would have created a significant change of collision. During a 5+ hour drive, this occurred 20+ times. It seemed to occur when cresting small hills where visibility was somewhat limited ahead and when there were few cars ahead. In a few occurrences, there was a warning chime, but in other cases, it disengaged and braked silently. This just happened yesterday, so it has not been inspected by Tesla.
Additional Notes:
While adaptive cruise control was engaged on highway, it would disengage and harshly break even though there was nothing ahead as an obstacle. If there was a vehicle behind, it would have created a significant change of collision. During a 5+ hour drive, this occurred 20+ times. It seemed to occur when cresting small hills where visibility was somewhat limited ahead and when there were few cars ahead. In a few occurrences, there was a warning chime, but in other cases, it disengaged and braked silently. This just happened yesterday, so it has not been inspected by Tesla.
Mfg Campaign: 11473647
Recall Date: Jul 13, 2022
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