TESLA MODEL Y 2021

Complete listing of complaints and recalls for this vehicle

1.7K
Complaints
48
Recalls

Complaints & Recalls

1.7K Complaints 48 Recalls

Official Safety Recalls - Important!

48 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V153000 SAFETY RECALL
6.6K Vehicles Affected
Recall Date: Feb 27, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-006
Notice Date: Apr 27, 2024
Recall Date: Feb 27, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V844000 SAFETY RECALL
321.6K Vehicles Affected
Recall Date: Nov 15, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Potential Risk:
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-016
Notice Date: Jan 14, 2023
Recall Date: Nov 15, 2022
Tesla, Inc.
NHTSA Campaign: 22V702000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Potential Risk:
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-013
Notice Date: Mar 31, 2023
Recall Date: Sep 19, 2022
Tesla, Inc.
NHTSA Campaign: 22V317000 SAFETY RECALL
7 Vehicles Affected
Recall Date: May 9, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Potential Risk:
Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-17-007
Notice Date: Jul 8, 2022
Recall Date: May 9, 2022
Tesla, Inc.
NHTSA Campaign: 22V235000 SAFETY RECALL
594.9K Vehicles Affected
Recall Date: Apr 12, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Jun 6, 2022
Recall Date: Apr 12, 2022
Tesla, Inc.
NHTSA Campaign: 22V063000 SAFETY RECALL
578.6K Vehicles Affected
Recall Date: Feb 4, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Apr 12, 2022
Recall Date: Feb 4, 2022
Tesla, Inc.
NHTSA Campaign: 22V050000 SAFETY RECALL
26.7K Vehicles Affected
Recall Date: Feb 2, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Potential Risk:
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-18-002
Notice Date: Apr 1, 2022
Recall Date: Feb 2, 2022
Tesla, Inc.
NHTSA Campaign: 22V045000 SAFETY RECALL
817.1K Vehicles Affected
Recall Date: Feb 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-002
Notice Date: Apr 1, 2022
Recall Date: Feb 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V912000 SAFETY RECALL
826 Vehicles Affected
Recall Date: Nov 21, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

Potential Risk:
Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-31-004
Notice Date: Jan 18, 2022
Recall Date: Nov 21, 2021
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021
Tesla, Inc.
NHTSA Campaign: 21V835000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Oct 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Potential Risk:
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-31-003
Notice Date: Dec 20, 2021
Recall Date: Oct 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V387000 SAFETY RECALL
6K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Potential Risk:
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-33-002
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V389000 SAFETY RECALL
5.5K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Potential Risk:
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-001
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V388000 SAFETY RECALL
2.2K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

Potential Risk:
Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-002
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021

Consumer Complaints

1.7K Complaints
Tesla, Inc.
Campaign: 11486119 Other
Sep 23, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.

Corrective Action:

My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.

Additional Notes:

My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.

Manufacturer: TESLA
Mfg Campaign: 11486119
Notice Date: Sep 23, 2022
Recall Date: Sep 23, 2022
Tesla, Inc.
Campaign: 11486119 Other
Sep 23, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.

Corrective Action:

My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.

Additional Notes:

My Tesla model Y has been braking for no apparent reason when using the adaptive cruise control. Sometimes there may be a car coming in the opposite direction, but most times there is no other cars within miles. Several times the braking has been extremely aggressive causing me to have to hit the accelerator hard to avoid somebody behind me running into me. This has happened many times on long,straight, flat roads in the middle of the Arizona desert.

Manufacturer: TESLA
Mfg Campaign: 11486119
Notice Date: Sep 23, 2022
Recall Date: Sep 23, 2022
Tesla, Inc.
Campaign: 11486130 Other
Sep 23, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Corrective Action:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Additional Notes:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Manufacturer: TESLA
Mfg Campaign: 11486130
Notice Date: Sep 23, 2022
Recall Date: Sep 23, 2022
Tesla, Inc.
Campaign: 11486130 Other
Sep 23, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Corrective Action:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Additional Notes:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Manufacturer: TESLA
Mfg Campaign: 11486130
Notice Date: Sep 23, 2022
Recall Date: Sep 23, 2022
Tesla, Inc.
Campaign: 11486130 Other
Sep 23, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Corrective Action:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Additional Notes:

Using normal cruise control in the highway, my car brakes randomly and suddenly. This phantom braking has happened over 10 times in the past two weeks! It's very dangerous.

Manufacturer: TESLA
Mfg Campaign: 11486130
Notice Date: Sep 23, 2022
Recall Date: Sep 23, 2022
Tesla, Inc.
Campaign: 11485884 Other
Sep 22, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot. This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.

Corrective Action:

The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot. This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.

Additional Notes:

The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot. This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.

Manufacturer: TESLA
Mfg Campaign: 11485884
Notice Date: Sep 22, 2022
Recall Date: Sep 22, 2022
Tesla, Inc.
Campaign: 11485884 Other
Sep 22, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot. This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.

Corrective Action:

The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot. This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.

Additional Notes:

The vehicle brakes for no apparent reason without any other vehicles in near vicinity, both in adaptive cruse control and autopilot. This has improved with updates, but on a recent trip we experience six phantom breaking events on interstate travel.

Manufacturer: TESLA
Mfg Campaign: 11485884
Notice Date: Sep 22, 2022
Recall Date: Sep 22, 2022
Tesla, Inc.
Campaign: 11485537 Other
Sep 20, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Vehicle is experiencing “phantom braking”. Has happened dozens of times. I have contacted Tesla a few times regarding this, and they downplay everything.

Corrective Action:

Vehicle is experiencing “phantom braking”. Has happened dozens of times. I have contacted Tesla a few times regarding this, and they downplay everything.

Additional Notes:

Vehicle is experiencing “phantom braking”. Has happened dozens of times. I have contacted Tesla a few times regarding this, and they downplay everything.

Manufacturer: TESLA
Mfg Campaign: 11485537
Notice Date: Sep 20, 2022
Recall Date: Sep 20, 2022
Tesla, Inc.
Campaign: 11485074 Other
Sep 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Corrective Action:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Additional Notes:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Manufacturer: TESLA
Mfg Campaign: 11485074
Notice Date: Sep 18, 2022
Recall Date: Sep 18, 2022
Tesla, Inc.
Campaign: 11485074 Other
Sep 18, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Corrective Action:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Additional Notes:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Manufacturer: TESLA
Mfg Campaign: 11485074
Notice Date: Sep 18, 2022
Recall Date: Sep 18, 2022
Tesla, Inc.
Campaign: 11485074 Other
Sep 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Corrective Action:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Additional Notes:

While car was on cruise control. The car went off cruise control without intervention or warning and slowed down quite abruptly. This occurred about 4 times in a 4 hour period while going interstate speeds.

Manufacturer: TESLA
Mfg Campaign: 11485074
Notice Date: Sep 18, 2022
Recall Date: Sep 18, 2022
Tesla, Inc.
Campaign: 11483419 Other
Sep 8, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Tesla's Traffic-Aware Cruise Control system has malfunctioned on my vehicle several times. It will often brake hard at high speeds despite there being no vehicle or object in front of me.

Corrective Action:

Tesla's Traffic-Aware Cruise Control system has malfunctioned on my vehicle several times. It will often brake hard at high speeds despite there being no vehicle or object in front of me.

Additional Notes:

Tesla's Traffic-Aware Cruise Control system has malfunctioned on my vehicle several times. It will often brake hard at high speeds despite there being no vehicle or object in front of me.

Manufacturer: TESLA
Mfg Campaign: 11483419
Notice Date: Sep 8, 2022
Recall Date: Sep 8, 2022
Tesla, Inc.
Campaign: 11483419 Other
Sep 8, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Tesla's Traffic-Aware Cruise Control system has malfunctioned on my vehicle several times. It will often brake hard at high speeds despite there being no vehicle or object in front of me.

Corrective Action:

Tesla's Traffic-Aware Cruise Control system has malfunctioned on my vehicle several times. It will often brake hard at high speeds despite there being no vehicle or object in front of me.

Additional Notes:

Tesla's Traffic-Aware Cruise Control system has malfunctioned on my vehicle several times. It will often brake hard at high speeds despite there being no vehicle or object in front of me.

Manufacturer: TESLA
Mfg Campaign: 11483419
Notice Date: Sep 8, 2022
Recall Date: Sep 8, 2022
Tesla, Inc.
Campaign: 11483467 Other
Sep 8, 2022
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

B pillar cameras have a known water intrusion issue rendering the camera inoperable and compromising the safety features of the vehicle. Tesla refuses to remedy this known design flaw.

Corrective Action:

B pillar cameras have a known water intrusion issue rendering the camera inoperable and compromising the safety features of the vehicle. Tesla refuses to remedy this known design flaw.

Additional Notes:

B pillar cameras have a known water intrusion issue rendering the camera inoperable and compromising the safety features of the vehicle. Tesla refuses to remedy this known design flaw.

Manufacturer: TESLA
Mfg Campaign: 11483467
Notice Date: Sep 8, 2022
Recall Date: Sep 8, 2022
Tesla, Inc.
Campaign: 11483467 Other
Sep 8, 2022
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

B pillar cameras have a known water intrusion issue rendering the camera inoperable and compromising the safety features of the vehicle. Tesla refuses to remedy this known design flaw.

Corrective Action:

B pillar cameras have a known water intrusion issue rendering the camera inoperable and compromising the safety features of the vehicle. Tesla refuses to remedy this known design flaw.

Additional Notes:

B pillar cameras have a known water intrusion issue rendering the camera inoperable and compromising the safety features of the vehicle. Tesla refuses to remedy this known design flaw.

Manufacturer: TESLA
Mfg Campaign: 11483467
Notice Date: Sep 8, 2022
Recall Date: Sep 8, 2022
Tesla, Inc.
Campaign: 11483563 Other
Sep 8, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Corrective Action:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Additional Notes:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Manufacturer: TESLA
Mfg Campaign: 11483563
Notice Date: Sep 8, 2022
Recall Date: Sep 8, 2022
Tesla, Inc.
Campaign: 11483563 Other
Sep 8, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Corrective Action:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Additional Notes:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Manufacturer: TESLA
Mfg Campaign: 11483563
Notice Date: Sep 8, 2022
Recall Date: Sep 8, 2022
Tesla, Inc.
Campaign: 11483563 Other
Sep 8, 2022
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Corrective Action:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Additional Notes:

Multiple incidences of phantom braking while using cruise control/autopilot (not full self driving) traveling to/from Sacramento, CA and Park City, Utah on August 13th and 19th. This has happened previously while traveling to/from Sacramento, CA and Napa, CA. Unexpected hard braking on the highway at speeds of 55-85 mph) for no apparent reason is a hazard to the driver/passenger as well as any nearby vehicles. It causes undue fright, motion sickness, whiplash, and potential accidents. I contacted Tesla and they evaluated the car remotely and said they found nothing wrong. Yes, the car is available anytime for an inspection. No, the car or components have not been inspected by anyone, except as noted above by Tesla's service department. There were no warning lights/messages. This has been a problem for at least 6 months. It just became more evideent on our trip to/from Utah.

Manufacturer: TESLA
Mfg Campaign: 11483563
Notice Date: Sep 8, 2022
Recall Date: Sep 8, 2022
Tesla, Inc.
Campaign: 11483235 Other
Sep 7, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Traveling at 80 MPH using autopilot on an open freeway when suddenly a phantom braking event occurred and slows us down to 50 MPH in 5 seconds. There were no objects on the freeway and the closest car in our lane was at least one mile in front of us.

Corrective Action:

Traveling at 80 MPH using autopilot on an open freeway when suddenly a phantom braking event occurred and slows us down to 50 MPH in 5 seconds. There were no objects on the freeway and the closest car in our lane was at least one mile in front of us.

Additional Notes:

Traveling at 80 MPH using autopilot on an open freeway when suddenly a phantom braking event occurred and slows us down to 50 MPH in 5 seconds. There were no objects on the freeway and the closest car in our lane was at least one mile in front of us.

Manufacturer: TESLA
Mfg Campaign: 11483235
Notice Date: Sep 7, 2022
Recall Date: Sep 7, 2022
Tesla, Inc.
Campaign: 11483264 Other
Sep 7, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE

Potential Consequences:

The contact owns a 2021 Tesla Model Y. The contact stated that while her husband was driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle inadvertently slowed down to 30 MPH. The contact disengaged the cruise control and the self-driving feature also disengaged simultaneously. The manufacturer was made aware of the failure. The Service Center diagnosed the vehicle with a software failure however, there was no current fix. The failure mileage was 10,043.

Corrective Action:

The contact owns a 2021 Tesla Model Y. The contact stated that while her husband was driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle inadvertently slowed down to 30 MPH. The contact disengaged the cruise control and the self-driving feature also disengaged simultaneously. The manufacturer was made aware of the failure. The Service Center diagnosed the vehicle with a software failure however, there was no current fix. The failure mileage was 10,043.

Additional Notes:

The contact owns a 2021 Tesla Model Y. The contact stated that while her husband was driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle inadvertently slowed down to 30 MPH. The contact disengaged the cruise control and the self-driving feature also disengaged simultaneously. The manufacturer was made aware of the failure. The Service Center diagnosed the vehicle with a software failure however, there was no current fix. The failure mileage was 10,043.

Manufacturer: TESLA
Mfg Campaign: 11483264
Notice Date: Sep 7, 2022
Recall Date: Sep 7, 2022

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