Complaints & Recalls
Official Safety Recalls - Important!
45 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-20-001
Recall Date: Mar 19, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-20-001
Recall Date: Dec 23, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-009
Recall Date: Dec 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-005
Recall Date: Nov 3, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-005
Recall Date: Oct 11, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-004
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 5, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-015
Recall Date: Nov 15, 2022
Consumer Complaints
224 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Episode #2 'Near-death-Experience" Tuesday[XXX] Tesla Model X "Auto Steer" abruptly Stopped on [XXX] between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX] , after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly. Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores. We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died. Your help is much appreciated so that more lives could be saved, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Episode #2 'Near-death-Experience" Tuesday[XXX] Tesla Model X "Auto Steer" abruptly Stopped on [XXX] between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX] , after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly. Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores. We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died. Your help is much appreciated so that more lives could be saved, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Episode #2 'Near-death-Experience" Tuesday[XXX] Tesla Model X "Auto Steer" abruptly Stopped on [XXX] between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX] , after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly. Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores. We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died. Your help is much appreciated so that more lives could be saved, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11622857
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Episode #2 'Near-death-Experience" Tuesday[XXX] Tesla Model X "Auto Steer" abruptly Stopped on [XXX] between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX] , after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly. Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores. We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died. Your help is much appreciated so that more lives could be saved, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Episode #2 'Near-death-Experience" Tuesday[XXX] Tesla Model X "Auto Steer" abruptly Stopped on [XXX] between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX] , after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly. Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores. We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died. Your help is much appreciated so that more lives could be saved, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Episode #2 'Near-death-Experience" Tuesday[XXX] Tesla Model X "Auto Steer" abruptly Stopped on [XXX] between 1.10PM - 1.15PM Sent a message to Tesla around 1.30pm, Exactly the same scenario happened on [XXX]. Coming from [XXX] going to [XXX] , after 10-15 seconds, car STOPPED abruptly. I do not know what happened and still shaken from Episode #1, this incident happened with in 2 weeks apart. After Tesla's review, it was noted that Autopilot was not active at 1.30pm. Tesla can't do anything about this incident, as it is under Beta version and it is the responsibility of the driver to be aware of such situations and should take full control of the vehicle. At that time in this situation, what control I have to take immediate control of when car stopped abruptly. Luckily no vehicles were coming behind and survived second time. Laptop screen blank, pressed gas pedal, breaks and after 30-45 seconds, laptop screen started showing up on the left side panel and quickly drove from the ramp. Basically malfunction of the software and/or a glitch caused car to stop abruptly. Now. we are shaken and worried what to do and go to work and do other chores. We have two Tesla and we are totally lost, now what to do and what options to choose for driving. Based on details posted on internet and number of complaints filed, it looks like that no action has been taken. what are the next steps from Tesla's perspective and NHTSA? F In the last couple of years, more than 1500 hundred complaints have been filed, fatal accidents and people died. Your help is much appreciated so that more lives could be saved, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11622857
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Corrective Action:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Additional Notes:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mfg Campaign: 11622851
Recall Date: Oct 30, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Corrective Action:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Additional Notes:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mfg Campaign: 11622851
Recall Date: Oct 30, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Corrective Action:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Additional Notes:
Episode # 1: Sunday, [XXX] NEAR-DEATH-EXPERIENCE 2 times in 2 weeks while driving Tesla Model X 2023 with FSD. Both myself and wife were travelling and coming from Toronto to Lake George, NJ All of a sudden car STOPPED in the middle of the highway. Laptop screen was blank. In the mean time, turned on the Emergency Light. After a minute or so, white UTE came (white) color came behind us with in less than a minute came from behind but he was able to steer on the left, honked couple of times and drove. I started panicking and do not know what to do and kept on saying what happened, what happened,,.... and at the same time, my wife asked me to pull car aside quickly otherwise someone is coming from behind is going to hit and that is going to be the end of our life (die) in a crash. Somehow started pedalling gas, break and then noticed laptop screen lightning up and quickly put the car in Drive and pulled the car on the right hand side (extreme right) and no service lane. Pulled the car partially on road and partially on the road. Reached Lake George late evening and stayed in Sleep In & Suites, Queensbury, stayed over night, Monday and left Sleep In on on TUesday, [XXX]. I just drove couple of miles and was not feeling and was looking unstable and wife did not let me drive all the way from Lake George to New Jersey. As we parked our car at Quick Chek for a short break for few minutes. She noticed that instead reversing car from the car park and put car in Drive and immediately applied breaks and at that time she did not let me drive. As soon as we reached back and went straight to our son's house and as our son is a Dr., and when told him about the episode he took me straight to Jefferson's ER worrying that I may have small strokes. Emergency admitted me in the hospital and started diagnostics e.g., CTC, MRI and other blood tests. Next day they released from the hospital and referred for a followup to Neuro Dr. Next day reported to Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mfg Campaign: 11622851
Recall Date: Oct 30, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The implementation of buttons on the steering wheel for turning signals and horn is a safety concern. Those buttons are capacitive type touch switch, no tactile feedback. Often hard to locate when not driving in a straight line. The buttons also hard to read under some light conditions, and easy to activate by mistake. This could could increase the safety risk of the driver.
Corrective Action:
The implementation of buttons on the steering wheel for turning signals and horn is a safety concern. Those buttons are capacitive type touch switch, no tactile feedback. Often hard to locate when not driving in a straight line. The buttons also hard to read under some light conditions, and easy to activate by mistake. This could could increase the safety risk of the driver.
Additional Notes:
The implementation of buttons on the steering wheel for turning signals and horn is a safety concern. Those buttons are capacitive type touch switch, no tactile feedback. Often hard to locate when not driving in a straight line. The buttons also hard to read under some light conditions, and easy to activate by mistake. This could could increase the safety risk of the driver.
Mfg Campaign: 11621353
Recall Date: Oct 22, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The horn button on the steering wheel is not mechanical and is located outside of the center steering wheel location. This poses a serious risk to driving as the horn button is very difficult to reach when turning the steering wheel.
Corrective Action:
The horn button on the steering wheel is not mechanical and is located outside of the center steering wheel location. This poses a serious risk to driving as the horn button is very difficult to reach when turning the steering wheel.
Additional Notes:
The horn button on the steering wheel is not mechanical and is located outside of the center steering wheel location. This poses a serious risk to driving as the horn button is very difficult to reach when turning the steering wheel.
Mfg Campaign: 11620223
Recall Date: Oct 16, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.
Corrective Action:
After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.
Additional Notes:
After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.
Mfg Campaign: 11617549
Recall Date: Oct 1, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.
Corrective Action:
After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.
Additional Notes:
After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.
Mfg Campaign: 11617549
Recall Date: Oct 1, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.
Corrective Action:
The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.
Additional Notes:
The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.
Mfg Campaign: 11617055
Recall Date: Sep 28, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.
Corrective Action:
The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.
Additional Notes:
The steering wheel horn is a small button on the side rather than on the middle of the steering wheel. Because of this, in an emergency where I was about to be hit in a T-bone vehicle accident, I tried to hit the horn to alert the other driver but was not successful in doing so. I find it dangerous to not have the horn available on the middle of the steering wheel, or at minimum a more easily accessible button.
Mfg Campaign: 11617055
Recall Date: Sep 28, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Regarding the horn location on the steering wheel: When the steering wheel is not straight, it's difficult to locate the horn button without looking down. It isn't even a physical button. The driver has to use the finger tip to feel for it. In an emergency, there's no time for this. There have been numerous near-miss accidents due to the need to look down to find the horn button. It's purely luck that we haven't had a serious accident. The horn's position is both ridiculous and dangerous. Some Tesla owners have complained to the NHTSA about the horn's location. Tesla company told me that they couldn't change to horn button to the center where the airbag is just like the rest of the world. This is a matter of saving lives. They refuse to make any correction.
Corrective Action:
Regarding the horn location on the steering wheel: When the steering wheel is not straight, it's difficult to locate the horn button without looking down. It isn't even a physical button. The driver has to use the finger tip to feel for it. In an emergency, there's no time for this. There have been numerous near-miss accidents due to the need to look down to find the horn button. It's purely luck that we haven't had a serious accident. The horn's position is both ridiculous and dangerous. Some Tesla owners have complained to the NHTSA about the horn's location. Tesla company told me that they couldn't change to horn button to the center where the airbag is just like the rest of the world. This is a matter of saving lives. They refuse to make any correction.
Additional Notes:
Regarding the horn location on the steering wheel: When the steering wheel is not straight, it's difficult to locate the horn button without looking down. It isn't even a physical button. The driver has to use the finger tip to feel for it. In an emergency, there's no time for this. There have been numerous near-miss accidents due to the need to look down to find the horn button. It's purely luck that we haven't had a serious accident. The horn's position is both ridiculous and dangerous. Some Tesla owners have complained to the NHTSA about the horn's location. Tesla company told me that they couldn't change to horn button to the center where the airbag is just like the rest of the world. This is a matter of saving lives. They refuse to make any correction.
Mfg Campaign: 11616856
Recall Date: Sep 27, 2024
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Corrective Action:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Additional Notes:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Mfg Campaign: 11613333
Recall Date: Sep 8, 2024
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Corrective Action:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Additional Notes:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Mfg Campaign: 11613333
Recall Date: Sep 8, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Corrective Action:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Additional Notes:
1.Tesla failed to adequately warn us that the 6 sensors in the front and back of the 2023 Model have been removed. Comment from Tesla Collision Center team in Carlsbad: "We both understand the calibration issue won’t be fixed overnight. A program should be in place to educate customers on the change from sensors to cameras." 2. Objects and images in the rear camera are much closer than they appear and the camera sensors do not work properly. Where was this warning when we bought this car? From Jared's Tesla Service report: "There are certain feature limitations which can trigger warning messages and cause some inaccuracies when using this feature. Service Engineering is aware of these issues and is working towards implementing improvements via future firmware updates." 3. As a result of Tesla's failure to warn us, I relied on the rear camera and camera "sensors" and backed into the corner of my neighbor's open garage causing $6,322 in damage.
Mfg Campaign: 11613333
Recall Date: Sep 8, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
2023 Tesla Model X repeatedly and frequently provides distracting false lane departure warning. A sudden loud noise is generated and the display flashes red. However there is no lane departure occurring when this warning is being generated. Has happened over 20 times in the last 2 to 3 months. Display additionally states "corrective steering applied", however there is no force in the steering wheel. Tesla states this is by design.
Corrective Action:
2023 Tesla Model X repeatedly and frequently provides distracting false lane departure warning. A sudden loud noise is generated and the display flashes red. However there is no lane departure occurring when this warning is being generated. Has happened over 20 times in the last 2 to 3 months. Display additionally states "corrective steering applied", however there is no force in the steering wheel. Tesla states this is by design.
Additional Notes:
2023 Tesla Model X repeatedly and frequently provides distracting false lane departure warning. A sudden loud noise is generated and the display flashes red. However there is no lane departure occurring when this warning is being generated. Has happened over 20 times in the last 2 to 3 months. Display additionally states "corrective steering applied", however there is no force in the steering wheel. Tesla states this is by design.
Mfg Campaign: 11613256
Recall Date: Sep 7, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HORN BUTTON PLACEMENT ON STEERING WHEEL IS EXTREMELY SMALL AND NOT ON THE CENTER OF THE STEERING WHEEL. EXTREMELY DIFFICULT TO FIND AND ACTIVATE IN AN EMERGENCY. ALSO HAARD TO PINPOINT WHILE TURNING.
Corrective Action:
HORN BUTTON PLACEMENT ON STEERING WHEEL IS EXTREMELY SMALL AND NOT ON THE CENTER OF THE STEERING WHEEL. EXTREMELY DIFFICULT TO FIND AND ACTIVATE IN AN EMERGENCY. ALSO HAARD TO PINPOINT WHILE TURNING.
Additional Notes:
HORN BUTTON PLACEMENT ON STEERING WHEEL IS EXTREMELY SMALL AND NOT ON THE CENTER OF THE STEERING WHEEL. EXTREMELY DIFFICULT TO FIND AND ACTIVATE IN AN EMERGENCY. ALSO HAARD TO PINPOINT WHILE TURNING.
Mfg Campaign: 11611406
Recall Date: Aug 28, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The horn placement on the steering wheel is on the side as a haptic touch button and not in the center of the steering wheel as an airbag horn switch, probably the only car and model with such button. It puts everyones safety at risk. If somebody is trying to make a bad merge into my lane and i have to honk in emergency , the hand by intuition goes to the center of steering wheel. Even if the hand goes to the side, because of emergency maneauver several buttons get pressed resulting in loss of precious time for me or the other driver to maneuver out of the lane, This happened with me today and i narrowly escaped the accident. This needs to be fixed ASAP before any bad thing happens with someone.
Corrective Action:
The horn placement on the steering wheel is on the side as a haptic touch button and not in the center of the steering wheel as an airbag horn switch, probably the only car and model with such button. It puts everyones safety at risk. If somebody is trying to make a bad merge into my lane and i have to honk in emergency , the hand by intuition goes to the center of steering wheel. Even if the hand goes to the side, because of emergency maneauver several buttons get pressed resulting in loss of precious time for me or the other driver to maneuver out of the lane, This happened with me today and i narrowly escaped the accident. This needs to be fixed ASAP before any bad thing happens with someone.
Additional Notes:
The horn placement on the steering wheel is on the side as a haptic touch button and not in the center of the steering wheel as an airbag horn switch, probably the only car and model with such button. It puts everyones safety at risk. If somebody is trying to make a bad merge into my lane and i have to honk in emergency , the hand by intuition goes to the center of steering wheel. Even if the hand goes to the side, because of emergency maneauver several buttons get pressed resulting in loss of precious time for me or the other driver to maneuver out of the lane, This happened with me today and i narrowly escaped the accident. This needs to be fixed ASAP before any bad thing happens with someone.
Mfg Campaign: 11611168
Recall Date: Aug 27, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The horn on this vehicle is a tiny haptic button on the right side of the steering wheel instead of being a large (or multiple) big real buttons in the middle of the wheel. This is a glaring safety issue because it's very difficult to find. The difficulty compounds when under stress or when turning the wheel tightly in a parking lot. At that point it's almost impossible to find the button. Before purchase Tesla told me that I'd be able to swap this steering wheel out for an updated one with a practical horn for $250. I've contacted Tesla monthly for almost a year and I keep getting the same run-around --- that they are not currently allowing the swap.
Corrective Action:
The horn on this vehicle is a tiny haptic button on the right side of the steering wheel instead of being a large (or multiple) big real buttons in the middle of the wheel. This is a glaring safety issue because it's very difficult to find. The difficulty compounds when under stress or when turning the wheel tightly in a parking lot. At that point it's almost impossible to find the button. Before purchase Tesla told me that I'd be able to swap this steering wheel out for an updated one with a practical horn for $250. I've contacted Tesla monthly for almost a year and I keep getting the same run-around --- that they are not currently allowing the swap.
Additional Notes:
The horn on this vehicle is a tiny haptic button on the right side of the steering wheel instead of being a large (or multiple) big real buttons in the middle of the wheel. This is a glaring safety issue because it's very difficult to find. The difficulty compounds when under stress or when turning the wheel tightly in a parking lot. At that point it's almost impossible to find the button. Before purchase Tesla told me that I'd be able to swap this steering wheel out for an updated one with a practical horn for $250. I've contacted Tesla monthly for almost a year and I keep getting the same run-around --- that they are not currently allowing the swap.
Mfg Campaign: 11608135
Recall Date: Aug 13, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Tesla Model X. The contact stated that while stopped at the driveway and waiting for the gate to open, the vehicle inadvertently accelerated, struck the gate, and came to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2023 Tesla Model X. The contact stated that while stopped at the driveway and waiting for the gate to open, the vehicle inadvertently accelerated, struck the gate, and came to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2023 Tesla Model X. The contact stated that while stopped at the driveway and waiting for the gate to open, the vehicle inadvertently accelerated, struck the gate, and came to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Mfg Campaign: 11604297
Recall Date: Jul 24, 2024
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Valencia, CA • 36 yrs
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