Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-20-001
Recall Date: Mar 19, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-20-001
Recall Date: Dec 23, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-009
Recall Date: Dec 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-005
Recall Date: Nov 3, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-005
Recall Date: Oct 11, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-004
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-015
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling one 2022 Model X vehicle. A body structure reinforcement bracket was not installed at the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-003
Recall Date: Apr 8, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
166 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Travelling at highway speed with cruise control on, the brakes came on hard as if there was an upcoming collision, slowing the car by 25-30 mph. But there was no car or obstacle ahead of mine. I was able to immediately accelerate back to speed without further incident. And fortunately, the cars behind me were able to slow down without hitting me. This is the third (3rd) time this has happened. The previous was less than two weeks ago on city streets without cruise control and I don't remember the first which happened shortly after getting the car in March 2022. I noticed that others have had a similar experience, which led me to submit this report.
Corrective Action:
Travelling at highway speed with cruise control on, the brakes came on hard as if there was an upcoming collision, slowing the car by 25-30 mph. But there was no car or obstacle ahead of mine. I was able to immediately accelerate back to speed without further incident. And fortunately, the cars behind me were able to slow down without hitting me. This is the third (3rd) time this has happened. The previous was less than two weeks ago on city streets without cruise control and I don't remember the first which happened shortly after getting the car in March 2022. I noticed that others have had a similar experience, which led me to submit this report.
Additional Notes:
Travelling at highway speed with cruise control on, the brakes came on hard as if there was an upcoming collision, slowing the car by 25-30 mph. But there was no car or obstacle ahead of mine. I was able to immediately accelerate back to speed without further incident. And fortunately, the cars behind me were able to slow down without hitting me. This is the third (3rd) time this has happened. The previous was less than two weeks ago on city streets without cruise control and I don't remember the first which happened shortly after getting the car in March 2022. I noticed that others have had a similar experience, which led me to submit this report.
Mfg Campaign: 11473295
Recall Date: Jul 11, 2022
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I was a passenger in the vehicle. The car was moving forward at 10-15 mph and the auto braking system was activated appropriately when a large truck parked on the side of the street driver's door opened unexpectedly and was in the path of our vehicle. With the sudden deceleration, my upper body flung forward and the force of my weight caused the seat belt anchor on the lower seat to detach completely.
Corrective Action:
I was a passenger in the vehicle. The car was moving forward at 10-15 mph and the auto braking system was activated appropriately when a large truck parked on the side of the street driver's door opened unexpectedly and was in the path of our vehicle. With the sudden deceleration, my upper body flung forward and the force of my weight caused the seat belt anchor on the lower seat to detach completely.
Additional Notes:
I was a passenger in the vehicle. The car was moving forward at 10-15 mph and the auto braking system was activated appropriately when a large truck parked on the side of the street driver's door opened unexpectedly and was in the path of our vehicle. With the sudden deceleration, my upper body flung forward and the force of my weight caused the seat belt anchor on the lower seat to detach completely.
Mfg Campaign: 11471239
Recall Date: Jun 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Sudden dangerous breaking for no reason with near rear end collisions. Happened several times while on a road trip while on highways and also when trying autopilot on highways.
Corrective Action:
Sudden dangerous breaking for no reason with near rear end collisions. Happened several times while on a road trip while on highways and also when trying autopilot on highways.
Additional Notes:
Sudden dangerous breaking for no reason with near rear end collisions. Happened several times while on a road trip while on highways and also when trying autopilot on highways.
Mfg Campaign: 11471246
Recall Date: Jun 27, 2022
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I ordered a new Tesla X on 01/10/2021 and I just received it on 06/03/2022. I can’t believe that the car passed quality inspection (I found that the passenger falcon door can’t close unless I override the door to close from the driver seat and non of the closing bottoms works in addition to safety seat built is not even attached to it seat!! These issues should be fixed on the spot (actually I should not receive $110000 car in with a safety issues and I should get it serviced on the spot but they kept telling me that I have to make an appointment through the tesla App and I have to wait weeks before the fix the safety issues. This is my second tesla and I found that the tesla X quality is much worse than the tesla Y. The Tesla x (vin number is [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I ordered a new Tesla X on 01/10/2021 and I just received it on 06/03/2022. I can’t believe that the car passed quality inspection (I found that the passenger falcon door can’t close unless I override the door to close from the driver seat and non of the closing bottoms works in addition to safety seat built is not even attached to it seat!! These issues should be fixed on the spot (actually I should not receive $110000 car in with a safety issues and I should get it serviced on the spot but they kept telling me that I have to make an appointment through the tesla App and I have to wait weeks before the fix the safety issues. This is my second tesla and I found that the tesla X quality is much worse than the tesla Y. The Tesla x (vin number is [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I ordered a new Tesla X on 01/10/2021 and I just received it on 06/03/2022. I can’t believe that the car passed quality inspection (I found that the passenger falcon door can’t close unless I override the door to close from the driver seat and non of the closing bottoms works in addition to safety seat built is not even attached to it seat!! These issues should be fixed on the spot (actually I should not receive $110000 car in with a safety issues and I should get it serviced on the spot but they kept telling me that I have to make an appointment through the tesla App and I have to wait weeks before the fix the safety issues. This is my second tesla and I found that the tesla X quality is much worse than the tesla Y. The Tesla x (vin number is [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11467584
Recall Date: Jun 5, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I ordered a new Tesla X on 01/10/2021 and I just received it on 06/03/2022. I can’t believe that the car passed quality inspection (I found that the passenger falcon door can’t close unless I override the door to close from the driver seat and non of the closing bottoms works in addition to safety seat built is not even attached to it seat!! These issues should be fixed on the spot (actually I should not receive $110000 car in with a safety issues and I should get it serviced on the spot but they kept telling me that I have to make an appointment through the tesla App and I have to wait weeks before the fix the safety issues. This is my second tesla and I found that the tesla X quality is much worse than the tesla Y. The Tesla x (vin number is [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I ordered a new Tesla X on 01/10/2021 and I just received it on 06/03/2022. I can’t believe that the car passed quality inspection (I found that the passenger falcon door can’t close unless I override the door to close from the driver seat and non of the closing bottoms works in addition to safety seat built is not even attached to it seat!! These issues should be fixed on the spot (actually I should not receive $110000 car in with a safety issues and I should get it serviced on the spot but they kept telling me that I have to make an appointment through the tesla App and I have to wait weeks before the fix the safety issues. This is my second tesla and I found that the tesla X quality is much worse than the tesla Y. The Tesla x (vin number is [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I ordered a new Tesla X on 01/10/2021 and I just received it on 06/03/2022. I can’t believe that the car passed quality inspection (I found that the passenger falcon door can’t close unless I override the door to close from the driver seat and non of the closing bottoms works in addition to safety seat built is not even attached to it seat!! These issues should be fixed on the spot (actually I should not receive $110000 car in with a safety issues and I should get it serviced on the spot but they kept telling me that I have to make an appointment through the tesla App and I have to wait weeks before the fix the safety issues. This is my second tesla and I found that the tesla X quality is much worse than the tesla Y. The Tesla x (vin number is [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11467584
Recall Date: Jun 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Corrective Action:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Additional Notes:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Mfg Campaign: 11464691
Recall Date: May 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Corrective Action:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Additional Notes:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Mfg Campaign: 11464691
Recall Date: May 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Corrective Action:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Additional Notes:
Two times in last 3 weeks while our Tesla Model X Long Range attempted to emergency or "phantom stop" while cruising at 65 MPH. Both instances occurred when there was a car crossing the highway well in advance (approx 50-75 yards) of our vehicle position. First instance we were utilizing Auto Pilot, second instance was while using Adaptive Cruise Control.
Mfg Campaign: 11464691
Recall Date: May 15, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
New Tesla model s/x gear shifter(shift on screen) is unintuitive and dangerous. In a traditional car, or even model 3/Y. Gear shift is intuitive, can be confirmed by visual, muscle memory, sometimes audible as well. In the new Tesla model x/s, the shift happens on the side of the center screen. A thin but very long slide , going up from middle point vertically all the way goes to drive, going down to reverse. The problem is, sitting in driver’s position with your elbow sweeping up and down , especially such a long sweep perfectly needs extra attention. And it needs to be vertical, which is hard to do since the natural elbow motion make your hand movement curved. But in order to get engaged with gear successfully it needs to be perfectly straight. The worst part is, there is no redundancy to confirm your gear engagement except visual — by confirming a tiny text showing gear , on a different screen(cluster) , sometimes laggy response . While the traditional gear shift that people used to can be done by muscle memory , then confirmed by touch/feel, like crisp stalk click or shifter lever steady stuck in new gear , and audibles. You can always confirm by visual as well but it’s not always the case. This makes back and forth maneuvers in a time critical situation ( like parking parallels in a busy street) more stressful and much more room for fail to engage the gear you want. I had an minor incident due to fail to shift to drive , stuck at reverse then hit a parked vehicle in a parking lot at a low speed. Had I been in a traditional car, this kind of mis-shift would never happen, I had been driving for over a decade and never had a collision before, this is the first time. not to mention such a ‘stupid mistKe’ This design is unsafe for seasoned drivers, and needs to be improved.
Corrective Action:
New Tesla model s/x gear shifter(shift on screen) is unintuitive and dangerous. In a traditional car, or even model 3/Y. Gear shift is intuitive, can be confirmed by visual, muscle memory, sometimes audible as well. In the new Tesla model x/s, the shift happens on the side of the center screen. A thin but very long slide , going up from middle point vertically all the way goes to drive, going down to reverse. The problem is, sitting in driver’s position with your elbow sweeping up and down , especially such a long sweep perfectly needs extra attention. And it needs to be vertical, which is hard to do since the natural elbow motion make your hand movement curved. But in order to get engaged with gear successfully it needs to be perfectly straight. The worst part is, there is no redundancy to confirm your gear engagement except visual — by confirming a tiny text showing gear , on a different screen(cluster) , sometimes laggy response . While the traditional gear shift that people used to can be done by muscle memory , then confirmed by touch/feel, like crisp stalk click or shifter lever steady stuck in new gear , and audibles. You can always confirm by visual as well but it’s not always the case. This makes back and forth maneuvers in a time critical situation ( like parking parallels in a busy street) more stressful and much more room for fail to engage the gear you want. I had an minor incident due to fail to shift to drive , stuck at reverse then hit a parked vehicle in a parking lot at a low speed. Had I been in a traditional car, this kind of mis-shift would never happen, I had been driving for over a decade and never had a collision before, this is the first time. not to mention such a ‘stupid mistKe’ This design is unsafe for seasoned drivers, and needs to be improved.
Additional Notes:
New Tesla model s/x gear shifter(shift on screen) is unintuitive and dangerous. In a traditional car, or even model 3/Y. Gear shift is intuitive, can be confirmed by visual, muscle memory, sometimes audible as well. In the new Tesla model x/s, the shift happens on the side of the center screen. A thin but very long slide , going up from middle point vertically all the way goes to drive, going down to reverse. The problem is, sitting in driver’s position with your elbow sweeping up and down , especially such a long sweep perfectly needs extra attention. And it needs to be vertical, which is hard to do since the natural elbow motion make your hand movement curved. But in order to get engaged with gear successfully it needs to be perfectly straight. The worst part is, there is no redundancy to confirm your gear engagement except visual — by confirming a tiny text showing gear , on a different screen(cluster) , sometimes laggy response . While the traditional gear shift that people used to can be done by muscle memory , then confirmed by touch/feel, like crisp stalk click or shifter lever steady stuck in new gear , and audibles. You can always confirm by visual as well but it’s not always the case. This makes back and forth maneuvers in a time critical situation ( like parking parallels in a busy street) more stressful and much more room for fail to engage the gear you want. I had an minor incident due to fail to shift to drive , stuck at reverse then hit a parked vehicle in a parking lot at a low speed. Had I been in a traditional car, this kind of mis-shift would never happen, I had been driving for over a decade and never had a collision before, this is the first time. not to mention such a ‘stupid mistKe’ This design is unsafe for seasoned drivers, and needs to be improved.
Mfg Campaign: 11464695
Recall Date: May 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Corrective Action:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Additional Notes:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Mfg Campaign: 11463000
Recall Date: May 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Corrective Action:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Additional Notes:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Mfg Campaign: 11463000
Recall Date: May 2, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Corrective Action:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Additional Notes:
When the car automatically started to "precondition" for supercharging while driving to the supercharger location, the binnacle lit up like a Christmas tree. Warnings included, autopilot unavailable, brakes faulty, navigation unavailable and low tire pressure. In addition, all camera related functions such as back up camera and blind spot warning froze. The behavior has repeated itself without warning shortly after I supercharge the car each and every time.
Mfg Campaign: 11463000
Recall Date: May 2, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Corrective Action:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Additional Notes:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Mfg Campaign: 11462867
Recall Date: Apr 30, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Corrective Action:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Additional Notes:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Mfg Campaign: 11462867
Recall Date: Apr 30, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Corrective Action:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Additional Notes:
Malfunctioned components and systems: 1) Outdated feed from the backup camera. No signal from the side cameras. Reproduced multiple times. 2) False input from physical controls. Reproduced multiple times for the left wheel button on the yoke (scroll up and press) and the honk button on the yoke. 3) False signal from proximity sensors. 4) False signal from open door sensors. 5) Spontaneous activation of autonomous parking (when disabled in the settings). 6) Spontaneous activation of the service mode. The vehicle shows: "Do not drive. Improper use may cause damage or injury." 7) Brake fault. Reproduced multiple times. 8) Parking brake fault. Reproduced multiple times. 9) Steering assist fault. 10) High-voltage system fault. 11) Spontaneous computer restart. Available for inspection before 5/5/2022. Safety concerns: 1) The outdated feed from the backup camera almost led to an accident on 03/26/2022 at ~3:09 pm when another vehicle was shown at a distance, but it was actually right behind the vehicle. 2) False signal from proximity sensors on 04/17/2022 at 10:35 pm likely caused a false accident avoidance maneuver toward leaving the drivable surface at a high speed with no vehicles in proximity (video is available by request). 3) Spontaneously increased volume on 04/17/2022 at 12:00 pm distracted the driver and could damage the ears. It couldn't be counteracted by the driver's input due to the fast false input and the persistence of the problem (the volume increased and the playback resumed). 4) False input from physical controls may potentially lead to an uncontrollable vehicle. 5) Spontaneous activation of autonomous parking may potentially lead to an uncontrollable vehicle. The problem was reported to Tesla on 3/26/2022 (two days after the delivery of the vehicle). The vehicle was inspected and the problem was confirmed by Tesla Service on 4/5/2022. They recommended installing a software update that didn't resolve any of the reported issues. Tesla has issued a safety recall with NHTSA Recall No. 22V-296 and M
Mfg Campaign: 11462867
Recall Date: Apr 30, 2022
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
I was driving on the road send out of no where, While driving the wheel started to shake and felt I was losing control. I I started to Press down on the brake in my car would not slow down as fast as it normally would and I felt that I was pretty much driving on metal. Because I had no control due to the wheel on the passenger front side my car was going in and out of the gravel on the road where I almost flew into a ditch. I got the car to stop And noticed the full rim split completely in half. My safety was at risk because I had a toddler in the car with me as well and something like this should never happen to a brand new car rim and tire
Corrective Action:
I was driving on the road send out of no where, While driving the wheel started to shake and felt I was losing control. I I started to Press down on the brake in my car would not slow down as fast as it normally would and I felt that I was pretty much driving on metal. Because I had no control due to the wheel on the passenger front side my car was going in and out of the gravel on the road where I almost flew into a ditch. I got the car to stop And noticed the full rim split completely in half. My safety was at risk because I had a toddler in the car with me as well and something like this should never happen to a brand new car rim and tire
Additional Notes:
I was driving on the road send out of no where, While driving the wheel started to shake and felt I was losing control. I I started to Press down on the brake in my car would not slow down as fast as it normally would and I felt that I was pretty much driving on metal. Because I had no control due to the wheel on the passenger front side my car was going in and out of the gravel on the road where I almost flew into a ditch. I got the car to stop And noticed the full rim split completely in half. My safety was at risk because I had a toddler in the car with me as well and something like this should never happen to a brand new car rim and tire
Mfg Campaign: 11462408
Recall Date: Apr 27, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Corrective Action:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Additional Notes:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Mfg Campaign: 11459186
Recall Date: Apr 1, 2022
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Corrective Action:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Additional Notes:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Mfg Campaign: 11459186
Recall Date: Apr 1, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Corrective Action:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Additional Notes:
Car is displaying a warning reading “Rear right safety restraint system fault. Service is required.” Same for the left side. I took the vehicle for service and was told that this is a “Known Characteristic of Current Firmware”. Tesla sent me a message stating that “all the hardware components are OK and the alert is caused by a firmware bug at the moment which will be resolved in a future update”. They did not provide any estimates of when this update will be available. They returned me the car without making any statement on whether it is safe to drive, and whether rear passengers would be safe.
Mfg Campaign: 11459186
Recall Date: Apr 1, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle repeatedly applied the brakes while on cruise control. This sometimes seemed to be a response to other vehicles approaching in the oncoming traffic lane, but sometimes seemed totally unexpected. Once, the vehicle even sounded the collision alarm when no collision danger was present. If someone had been following me closely, the inexplicable braking could have caused an accident. A search of Tesla forums shows this is a common problem with these vehicles.
Corrective Action:
Vehicle repeatedly applied the brakes while on cruise control. This sometimes seemed to be a response to other vehicles approaching in the oncoming traffic lane, but sometimes seemed totally unexpected. Once, the vehicle even sounded the collision alarm when no collision danger was present. If someone had been following me closely, the inexplicable braking could have caused an accident. A search of Tesla forums shows this is a common problem with these vehicles.
Additional Notes:
Vehicle repeatedly applied the brakes while on cruise control. This sometimes seemed to be a response to other vehicles approaching in the oncoming traffic lane, but sometimes seemed totally unexpected. Once, the vehicle even sounded the collision alarm when no collision danger was present. If someone had been following me closely, the inexplicable braking could have caused an accident. A search of Tesla forums shows this is a common problem with these vehicles.
Mfg Campaign: 11458566
Recall Date: Mar 28, 2022
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