Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
261 ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AS THE VEHICLE SELF DRIVING SYSTEM WAS ACTIVE IT CAME TO A FULL STOP IN A RED LIGHT. THE VEHICLE STOPPED BEHIND AN 18 WHEELER. AS I WAS IN A FULL STOP, I STOPPED LOOKING TO THE FRONT OF THE CAR AND LOOKED FOR A DOCUMENT AND CHECKED MESSAGES. SUDDENLY THE VEHICLE ACCELERATED FULLY, IMPACTING THE 18 WHEELER IN FRONT OF ME. MY REACTION WAS NOT FAST ENOUGH AS I WAS VERY CONFUSED, EVENTUALLY I HIT THE BREAKS AND ACTIVATED ABS SYSTEM BUT NOT WITH ENOUGH TIME TO STOP BEFORE IMPACT. THIS HAS BEEN CONFIRMED BY THE TESLA REPORT THAT THE VEHICLE ACCELERATION OCCURRED WITH OUT DRIVE INPUT. THEY SEEM TO IGNORE THE FACT THAT I WAS AT A RED LIGHT AND STATE IT IS OPERATOR ERROR NOT TO BE ATTENTIVE, BUT REGARDLESS, ACCELERATING AT FULL SPEED WITH NO INPUT TOWARDS ANOTHER VEHICLE IS A HAZARD TO THE POPULATION. THEY HAVE NOT SHARED THE REPORT FROM ENGINEERING, ONLY READ THE STATEMENT OVER THE PHONE ONCE AND HAVE NOT BEEN ABLE TO ASK FOR THE WRITTEN REPORT. SIGNIFICANT AVOIDANCE IN OCCURRING FROM THE COMPANY.
Corrective Action:
AS THE VEHICLE SELF DRIVING SYSTEM WAS ACTIVE IT CAME TO A FULL STOP IN A RED LIGHT. THE VEHICLE STOPPED BEHIND AN 18 WHEELER. AS I WAS IN A FULL STOP, I STOPPED LOOKING TO THE FRONT OF THE CAR AND LOOKED FOR A DOCUMENT AND CHECKED MESSAGES. SUDDENLY THE VEHICLE ACCELERATED FULLY, IMPACTING THE 18 WHEELER IN FRONT OF ME. MY REACTION WAS NOT FAST ENOUGH AS I WAS VERY CONFUSED, EVENTUALLY I HIT THE BREAKS AND ACTIVATED ABS SYSTEM BUT NOT WITH ENOUGH TIME TO STOP BEFORE IMPACT. THIS HAS BEEN CONFIRMED BY THE TESLA REPORT THAT THE VEHICLE ACCELERATION OCCURRED WITH OUT DRIVE INPUT. THEY SEEM TO IGNORE THE FACT THAT I WAS AT A RED LIGHT AND STATE IT IS OPERATOR ERROR NOT TO BE ATTENTIVE, BUT REGARDLESS, ACCELERATING AT FULL SPEED WITH NO INPUT TOWARDS ANOTHER VEHICLE IS A HAZARD TO THE POPULATION. THEY HAVE NOT SHARED THE REPORT FROM ENGINEERING, ONLY READ THE STATEMENT OVER THE PHONE ONCE AND HAVE NOT BEEN ABLE TO ASK FOR THE WRITTEN REPORT. SIGNIFICANT AVOIDANCE IN OCCURRING FROM THE COMPANY.
Additional Notes:
AS THE VEHICLE SELF DRIVING SYSTEM WAS ACTIVE IT CAME TO A FULL STOP IN A RED LIGHT. THE VEHICLE STOPPED BEHIND AN 18 WHEELER. AS I WAS IN A FULL STOP, I STOPPED LOOKING TO THE FRONT OF THE CAR AND LOOKED FOR A DOCUMENT AND CHECKED MESSAGES. SUDDENLY THE VEHICLE ACCELERATED FULLY, IMPACTING THE 18 WHEELER IN FRONT OF ME. MY REACTION WAS NOT FAST ENOUGH AS I WAS VERY CONFUSED, EVENTUALLY I HIT THE BREAKS AND ACTIVATED ABS SYSTEM BUT NOT WITH ENOUGH TIME TO STOP BEFORE IMPACT. THIS HAS BEEN CONFIRMED BY THE TESLA REPORT THAT THE VEHICLE ACCELERATION OCCURRED WITH OUT DRIVE INPUT. THEY SEEM TO IGNORE THE FACT THAT I WAS AT A RED LIGHT AND STATE IT IS OPERATOR ERROR NOT TO BE ATTENTIVE, BUT REGARDLESS, ACCELERATING AT FULL SPEED WITH NO INPUT TOWARDS ANOTHER VEHICLE IS A HAZARD TO THE POPULATION. THEY HAVE NOT SHARED THE REPORT FROM ENGINEERING, ONLY READ THE STATEMENT OVER THE PHONE ONCE AND HAVE NOT BEEN ABLE TO ASK FOR THE WRITTEN REPORT. SIGNIFICANT AVOIDANCE IN OCCURRING FROM THE COMPANY.
Mfg Campaign: 11307023
Recall Date: Feb 4, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
EDIT/ADDITIONAL NOTE TO MY EARLIER COMPLAINT NUMBER: 11300604, THIS SUDDEN ACCELERATION WITH TESLA HAPPEN WHEN USING WITH/WITHOUT AUTO PILOT, I OBSERVED MANY TIMES DURING (A).THIS UNINTENDED ACCELERATION HAPPEN EVEN WHEN DRIVING NORMALLY WITHOUT AUTO PILOT, THOUGH I AM NOT PRESSING GAS PEDAL, ESPECIALLY OBSERVED IN THE CITY ROAD SPEEDS AROUND 30-45 MPH, WHN USING AUTO PILOT ON FREEWAYS, THIS HAPPENED AROUNBD 55-70MPH SPEEDS TOO. (B). ALSO THIS UNINTENDED ACCELERATION HAPPEN WHEN BATTERY IS AT 20-40% OF RANGE. (C). ALSO HAPPEN WHENVER THERE IS A NEW SOFTWARE UPDATE, THIS UNITENDED ACCELERATION POPPED UP MANY OCCASIONS(DON'T REMEMBER EXACT TIMES) AS IF SOME SOFTWARE BUG RESURFACED AND I USED TO TAKE CONTROL OF THE VEHCILE HAVING BEEN ALERT ALL THE TIME. REPORTED THIS OVER EMAIL, TALKED TO SERVICE CENTER, BUT NO CONCRETE ACTION FROM TESLA END.
Corrective Action:
EDIT/ADDITIONAL NOTE TO MY EARLIER COMPLAINT NUMBER: 11300604, THIS SUDDEN ACCELERATION WITH TESLA HAPPEN WHEN USING WITH/WITHOUT AUTO PILOT, I OBSERVED MANY TIMES DURING (A).THIS UNINTENDED ACCELERATION HAPPEN EVEN WHEN DRIVING NORMALLY WITHOUT AUTO PILOT, THOUGH I AM NOT PRESSING GAS PEDAL, ESPECIALLY OBSERVED IN THE CITY ROAD SPEEDS AROUND 30-45 MPH, WHN USING AUTO PILOT ON FREEWAYS, THIS HAPPENED AROUNBD 55-70MPH SPEEDS TOO. (B). ALSO THIS UNINTENDED ACCELERATION HAPPEN WHEN BATTERY IS AT 20-40% OF RANGE. (C). ALSO HAPPEN WHENVER THERE IS A NEW SOFTWARE UPDATE, THIS UNITENDED ACCELERATION POPPED UP MANY OCCASIONS(DON'T REMEMBER EXACT TIMES) AS IF SOME SOFTWARE BUG RESURFACED AND I USED TO TAKE CONTROL OF THE VEHCILE HAVING BEEN ALERT ALL THE TIME. REPORTED THIS OVER EMAIL, TALKED TO SERVICE CENTER, BUT NO CONCRETE ACTION FROM TESLA END.
Additional Notes:
EDIT/ADDITIONAL NOTE TO MY EARLIER COMPLAINT NUMBER: 11300604, THIS SUDDEN ACCELERATION WITH TESLA HAPPEN WHEN USING WITH/WITHOUT AUTO PILOT, I OBSERVED MANY TIMES DURING (A).THIS UNINTENDED ACCELERATION HAPPEN EVEN WHEN DRIVING NORMALLY WITHOUT AUTO PILOT, THOUGH I AM NOT PRESSING GAS PEDAL, ESPECIALLY OBSERVED IN THE CITY ROAD SPEEDS AROUND 30-45 MPH, WHN USING AUTO PILOT ON FREEWAYS, THIS HAPPENED AROUNBD 55-70MPH SPEEDS TOO. (B). ALSO THIS UNINTENDED ACCELERATION HAPPEN WHEN BATTERY IS AT 20-40% OF RANGE. (C). ALSO HAPPEN WHENVER THERE IS A NEW SOFTWARE UPDATE, THIS UNITENDED ACCELERATION POPPED UP MANY OCCASIONS(DON'T REMEMBER EXACT TIMES) AS IF SOME SOFTWARE BUG RESURFACED AND I USED TO TAKE CONTROL OF THE VEHCILE HAVING BEEN ALERT ALL THE TIME. REPORTED THIS OVER EMAIL, TALKED TO SERVICE CENTER, BUT NO CONCRETE ACTION FROM TESLA END.
Mfg Campaign: 11302147
Recall Date: Jan 27, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY MODEL X WAS TRAVELING AT LOW SPEED AS IT WAS NEAR HOME. BEFORE ENTERING THE CURVE, THE X SUDDENLY ACCELERATED OUT OF CONTROL. IT FIRST CRASHED INTO MY OTHER PARKED CAR IN FRONT OF MY HOUSE, PUSHING THE PARKED CAR INTO MY GARAGE. THEN IT CONTINUED TO HIT A CITY LIGHT POLE, BREAKING IT AT THE BASE. THE X CONTINUED TO HIT MY NEXT DOOR NEIGHBOR'S TWO CARS PARKED OUTSIDE OF THEIR HOME, DAMAGING THEIR GARAGE. THE CAR FINALLY STOP WHEN IT HIT THE WALL OF THIRD NEIGHBOR' THAT DIVIDE UP HER DRIVEWAY. TESLA ROADSIDE SUPPORT CONTACTED ME ON THE DAY OF THE INCIDENT BECAUSE THEY WERE ABLE TO SEE MY AIRBAG WAS DEPLOYED AND MAY REQUIRE ASSISTANCE. I REQUESTED TESLA TO REVIEW THE LOG OF THE CAR AND EXPLAIN WHY THE CAR SUDDENLY ACCELERATED OUT OF CONTROL. WHEN I FOLLOWED UP THAT FIRST WEEK THEY ACKNOWLEDGED MY REQUEST IN AN EMAIL AND TOLD ME THAT THE REQUEST IS WITH THEIR ENGINEERING TEAM AND IT MAY TAKE A WHILE BEFORE THEY WILL HAVE ANY RESPONSE. HOWEVER, AS OF TODAY, I HAVEN'T HEARD FROM THEIR ENGINEERING TEAM.
Corrective Action:
MY MODEL X WAS TRAVELING AT LOW SPEED AS IT WAS NEAR HOME. BEFORE ENTERING THE CURVE, THE X SUDDENLY ACCELERATED OUT OF CONTROL. IT FIRST CRASHED INTO MY OTHER PARKED CAR IN FRONT OF MY HOUSE, PUSHING THE PARKED CAR INTO MY GARAGE. THEN IT CONTINUED TO HIT A CITY LIGHT POLE, BREAKING IT AT THE BASE. THE X CONTINUED TO HIT MY NEXT DOOR NEIGHBOR'S TWO CARS PARKED OUTSIDE OF THEIR HOME, DAMAGING THEIR GARAGE. THE CAR FINALLY STOP WHEN IT HIT THE WALL OF THIRD NEIGHBOR' THAT DIVIDE UP HER DRIVEWAY. TESLA ROADSIDE SUPPORT CONTACTED ME ON THE DAY OF THE INCIDENT BECAUSE THEY WERE ABLE TO SEE MY AIRBAG WAS DEPLOYED AND MAY REQUIRE ASSISTANCE. I REQUESTED TESLA TO REVIEW THE LOG OF THE CAR AND EXPLAIN WHY THE CAR SUDDENLY ACCELERATED OUT OF CONTROL. WHEN I FOLLOWED UP THAT FIRST WEEK THEY ACKNOWLEDGED MY REQUEST IN AN EMAIL AND TOLD ME THAT THE REQUEST IS WITH THEIR ENGINEERING TEAM AND IT MAY TAKE A WHILE BEFORE THEY WILL HAVE ANY RESPONSE. HOWEVER, AS OF TODAY, I HAVEN'T HEARD FROM THEIR ENGINEERING TEAM.
Additional Notes:
MY MODEL X WAS TRAVELING AT LOW SPEED AS IT WAS NEAR HOME. BEFORE ENTERING THE CURVE, THE X SUDDENLY ACCELERATED OUT OF CONTROL. IT FIRST CRASHED INTO MY OTHER PARKED CAR IN FRONT OF MY HOUSE, PUSHING THE PARKED CAR INTO MY GARAGE. THEN IT CONTINUED TO HIT A CITY LIGHT POLE, BREAKING IT AT THE BASE. THE X CONTINUED TO HIT MY NEXT DOOR NEIGHBOR'S TWO CARS PARKED OUTSIDE OF THEIR HOME, DAMAGING THEIR GARAGE. THE CAR FINALLY STOP WHEN IT HIT THE WALL OF THIRD NEIGHBOR' THAT DIVIDE UP HER DRIVEWAY. TESLA ROADSIDE SUPPORT CONTACTED ME ON THE DAY OF THE INCIDENT BECAUSE THEY WERE ABLE TO SEE MY AIRBAG WAS DEPLOYED AND MAY REQUIRE ASSISTANCE. I REQUESTED TESLA TO REVIEW THE LOG OF THE CAR AND EXPLAIN WHY THE CAR SUDDENLY ACCELERATED OUT OF CONTROL. WHEN I FOLLOWED UP THAT FIRST WEEK THEY ACKNOWLEDGED MY REQUEST IN AN EMAIL AND TOLD ME THAT THE REQUEST IS WITH THEIR ENGINEERING TEAM AND IT MAY TAKE A WHILE BEFORE THEY WILL HAVE ANY RESPONSE. HOWEVER, AS OF TODAY, I HAVEN'T HEARD FROM THEIR ENGINEERING TEAM.
Mfg Campaign: 11301011
Recall Date: Jan 22, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2018 TESLA MODEL X. THE CONTACT STATED THAT AS HER HUSBAND WAS PARKING IN A SPACE, THE VEHICLE MADE A LOUD NOISE AND ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND A CEMENT PLANTER, CAUSING THE PLANTER TO MOVE ABOUT 10 FEET AWAY. THERE WAS NO WARNING LIGHT OR CHIMES. THE CONTACT WAS ASKED ABOUT AIR BAG DEPLOYMENT AND CONFIRMED THAT NO AIR BAGS DEPLOYED. THE CONTACT WHO WAS THE FRONT PASSENGER AND AT THE TIME OF THE FAILURE WAS BENDING OVER TO GRAB HER PURSE FROM THE FLOOR MAT SUSTAINED A BRUISED RIB AND LATER DROVE HERSELF TO THE DOCTOR FOR MEDICAL ATTENTION. THE POLICE WAS CALLED TO THE SCENE BUT THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED TO A SALVAGE LOT. THE CONTACT CALLED THE TESLA MOTORS DEALER (650-681-5800, LOCATED AT 4180 EL CAMINO REAL, PALO ALTO, CA 94306) AND WAS TOLD TO EMAIL THE INFORMATION. THE CONTACT EMAILED THE INFORMATION BUT DID NOT GET A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Corrective Action:
TL* THE CONTACT OWNED A 2018 TESLA MODEL X. THE CONTACT STATED THAT AS HER HUSBAND WAS PARKING IN A SPACE, THE VEHICLE MADE A LOUD NOISE AND ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND A CEMENT PLANTER, CAUSING THE PLANTER TO MOVE ABOUT 10 FEET AWAY. THERE WAS NO WARNING LIGHT OR CHIMES. THE CONTACT WAS ASKED ABOUT AIR BAG DEPLOYMENT AND CONFIRMED THAT NO AIR BAGS DEPLOYED. THE CONTACT WHO WAS THE FRONT PASSENGER AND AT THE TIME OF THE FAILURE WAS BENDING OVER TO GRAB HER PURSE FROM THE FLOOR MAT SUSTAINED A BRUISED RIB AND LATER DROVE HERSELF TO THE DOCTOR FOR MEDICAL ATTENTION. THE POLICE WAS CALLED TO THE SCENE BUT THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED TO A SALVAGE LOT. THE CONTACT CALLED THE TESLA MOTORS DEALER (650-681-5800, LOCATED AT 4180 EL CAMINO REAL, PALO ALTO, CA 94306) AND WAS TOLD TO EMAIL THE INFORMATION. THE CONTACT EMAILED THE INFORMATION BUT DID NOT GET A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Additional Notes:
TL* THE CONTACT OWNED A 2018 TESLA MODEL X. THE CONTACT STATED THAT AS HER HUSBAND WAS PARKING IN A SPACE, THE VEHICLE MADE A LOUD NOISE AND ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND A CEMENT PLANTER, CAUSING THE PLANTER TO MOVE ABOUT 10 FEET AWAY. THERE WAS NO WARNING LIGHT OR CHIMES. THE CONTACT WAS ASKED ABOUT AIR BAG DEPLOYMENT AND CONFIRMED THAT NO AIR BAGS DEPLOYED. THE CONTACT WHO WAS THE FRONT PASSENGER AND AT THE TIME OF THE FAILURE WAS BENDING OVER TO GRAB HER PURSE FROM THE FLOOR MAT SUSTAINED A BRUISED RIB AND LATER DROVE HERSELF TO THE DOCTOR FOR MEDICAL ATTENTION. THE POLICE WAS CALLED TO THE SCENE BUT THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED TO A SALVAGE LOT. THE CONTACT CALLED THE TESLA MOTORS DEALER (650-681-5800, LOCATED AT 4180 EL CAMINO REAL, PALO ALTO, CA 94306) AND WAS TOLD TO EMAIL THE INFORMATION. THE CONTACT EMAILED THE INFORMATION BUT DID NOT GET A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Mfg Campaign: 11300718
Recall Date: Jan 21, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
NOTE: I AM NOT A TESLA SHORT SELLER, I AM REAL OWNER, DRIVER OF TESLA FOR THE LAST 19 + MONTHS. 1.SUDDEN ACCELERATION HAPPENED MANY TIMES DURING AUTOPILOT, VEHICLE DOESN'T DECELERATE EVEN WHEN ANOTHER VEHICLE IS IN FRONT, I HAD TO TAKE CONTROL FROM AUTROPILOT WITH THIS SUDDEN ACCELERATION AND I APPLY BRAKE. THIS HAS BEEN MANY MANY TIMES AT DIFFERENT LOCATIONS (FREEWAYS ~65MPH, EXPRESSWAYS ~45/50MPH SPEEDS). I DID NOT APPLY ANY GAS PEDAL/OTHER TECHNIQUES TO INCREASE THE SPEED, BUT THE VEHICLE SUDDENLY WITHOUT ANY INTERVENTION SPEEDS UP, I WAS TERRIFIED WITH THIS AND TOOK CONTROL FROM AUTOPILOT. CONTACTED TESLA EARLIER REGARDING THIS, BUT THEIR POOR CUSTOMER SERVICE, SERVICE CENTER DID NOT HELP MUCH. 2.AUTOMATIC EMERGENCY BRAKING...WHICH IS SUPPOSED TO STOP IF ANY OBJECTS INFRONT, DOES NOT STOP. ITS JUST THE VISIBLE CLEAR OBJECTS, VEHCILE DOES NOT STOP EVEN AT LOWER, HIGHER SPEEDS. I REQUEST NHTSA TO KINDLY TAKE NOTE OF THESE ISSUES WITH TESLAS AND APPRECIATE YOUR ACTION IN THIS REGARD.
Corrective Action:
NOTE: I AM NOT A TESLA SHORT SELLER, I AM REAL OWNER, DRIVER OF TESLA FOR THE LAST 19 + MONTHS. 1.SUDDEN ACCELERATION HAPPENED MANY TIMES DURING AUTOPILOT, VEHICLE DOESN'T DECELERATE EVEN WHEN ANOTHER VEHICLE IS IN FRONT, I HAD TO TAKE CONTROL FROM AUTROPILOT WITH THIS SUDDEN ACCELERATION AND I APPLY BRAKE. THIS HAS BEEN MANY MANY TIMES AT DIFFERENT LOCATIONS (FREEWAYS ~65MPH, EXPRESSWAYS ~45/50MPH SPEEDS). I DID NOT APPLY ANY GAS PEDAL/OTHER TECHNIQUES TO INCREASE THE SPEED, BUT THE VEHICLE SUDDENLY WITHOUT ANY INTERVENTION SPEEDS UP, I WAS TERRIFIED WITH THIS AND TOOK CONTROL FROM AUTOPILOT. CONTACTED TESLA EARLIER REGARDING THIS, BUT THEIR POOR CUSTOMER SERVICE, SERVICE CENTER DID NOT HELP MUCH. 2.AUTOMATIC EMERGENCY BRAKING...WHICH IS SUPPOSED TO STOP IF ANY OBJECTS INFRONT, DOES NOT STOP. ITS JUST THE VISIBLE CLEAR OBJECTS, VEHCILE DOES NOT STOP EVEN AT LOWER, HIGHER SPEEDS. I REQUEST NHTSA TO KINDLY TAKE NOTE OF THESE ISSUES WITH TESLAS AND APPRECIATE YOUR ACTION IN THIS REGARD.
Additional Notes:
NOTE: I AM NOT A TESLA SHORT SELLER, I AM REAL OWNER, DRIVER OF TESLA FOR THE LAST 19 + MONTHS. 1.SUDDEN ACCELERATION HAPPENED MANY TIMES DURING AUTOPILOT, VEHICLE DOESN'T DECELERATE EVEN WHEN ANOTHER VEHICLE IS IN FRONT, I HAD TO TAKE CONTROL FROM AUTROPILOT WITH THIS SUDDEN ACCELERATION AND I APPLY BRAKE. THIS HAS BEEN MANY MANY TIMES AT DIFFERENT LOCATIONS (FREEWAYS ~65MPH, EXPRESSWAYS ~45/50MPH SPEEDS). I DID NOT APPLY ANY GAS PEDAL/OTHER TECHNIQUES TO INCREASE THE SPEED, BUT THE VEHICLE SUDDENLY WITHOUT ANY INTERVENTION SPEEDS UP, I WAS TERRIFIED WITH THIS AND TOOK CONTROL FROM AUTOPILOT. CONTACTED TESLA EARLIER REGARDING THIS, BUT THEIR POOR CUSTOMER SERVICE, SERVICE CENTER DID NOT HELP MUCH. 2.AUTOMATIC EMERGENCY BRAKING...WHICH IS SUPPOSED TO STOP IF ANY OBJECTS INFRONT, DOES NOT STOP. ITS JUST THE VISIBLE CLEAR OBJECTS, VEHCILE DOES NOT STOP EVEN AT LOWER, HIGHER SPEEDS. I REQUEST NHTSA TO KINDLY TAKE NOTE OF THESE ISSUES WITH TESLAS AND APPRECIATE YOUR ACTION IN THIS REGARD.
Mfg Campaign: 11300604
Recall Date: Jan 20, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NOTE: I AM NOT A TESLA SHORT SELLER, I AM REAL OWNER, DRIVER OF TESLA FOR THE LAST 19 + MONTHS. 1.SUDDEN ACCELERATION HAPPENED MANY TIMES DURING AUTOPILOT, VEHICLE DOESN'T DECELERATE EVEN WHEN ANOTHER VEHICLE IS IN FRONT, I HAD TO TAKE CONTROL FROM AUTROPILOT WITH THIS SUDDEN ACCELERATION AND I APPLY BRAKE. THIS HAS BEEN MANY MANY TIMES AT DIFFERENT LOCATIONS (FREEWAYS ~65MPH, EXPRESSWAYS ~45/50MPH SPEEDS). I DID NOT APPLY ANY GAS PEDAL/OTHER TECHNIQUES TO INCREASE THE SPEED, BUT THE VEHICLE SUDDENLY WITHOUT ANY INTERVENTION SPEEDS UP, I WAS TERRIFIED WITH THIS AND TOOK CONTROL FROM AUTOPILOT. CONTACTED TESLA EARLIER REGARDING THIS, BUT THEIR POOR CUSTOMER SERVICE, SERVICE CENTER DID NOT HELP MUCH. 2.AUTOMATIC EMERGENCY BRAKING...WHICH IS SUPPOSED TO STOP IF ANY OBJECTS INFRONT, DOES NOT STOP. ITS JUST THE VISIBLE CLEAR OBJECTS, VEHCILE DOES NOT STOP EVEN AT LOWER, HIGHER SPEEDS. I REQUEST NHTSA TO KINDLY TAKE NOTE OF THESE ISSUES WITH TESLAS AND APPRECIATE YOUR ACTION IN THIS REGARD.
Corrective Action:
NOTE: I AM NOT A TESLA SHORT SELLER, I AM REAL OWNER, DRIVER OF TESLA FOR THE LAST 19 + MONTHS. 1.SUDDEN ACCELERATION HAPPENED MANY TIMES DURING AUTOPILOT, VEHICLE DOESN'T DECELERATE EVEN WHEN ANOTHER VEHICLE IS IN FRONT, I HAD TO TAKE CONTROL FROM AUTROPILOT WITH THIS SUDDEN ACCELERATION AND I APPLY BRAKE. THIS HAS BEEN MANY MANY TIMES AT DIFFERENT LOCATIONS (FREEWAYS ~65MPH, EXPRESSWAYS ~45/50MPH SPEEDS). I DID NOT APPLY ANY GAS PEDAL/OTHER TECHNIQUES TO INCREASE THE SPEED, BUT THE VEHICLE SUDDENLY WITHOUT ANY INTERVENTION SPEEDS UP, I WAS TERRIFIED WITH THIS AND TOOK CONTROL FROM AUTOPILOT. CONTACTED TESLA EARLIER REGARDING THIS, BUT THEIR POOR CUSTOMER SERVICE, SERVICE CENTER DID NOT HELP MUCH. 2.AUTOMATIC EMERGENCY BRAKING...WHICH IS SUPPOSED TO STOP IF ANY OBJECTS INFRONT, DOES NOT STOP. ITS JUST THE VISIBLE CLEAR OBJECTS, VEHCILE DOES NOT STOP EVEN AT LOWER, HIGHER SPEEDS. I REQUEST NHTSA TO KINDLY TAKE NOTE OF THESE ISSUES WITH TESLAS AND APPRECIATE YOUR ACTION IN THIS REGARD.
Additional Notes:
NOTE: I AM NOT A TESLA SHORT SELLER, I AM REAL OWNER, DRIVER OF TESLA FOR THE LAST 19 + MONTHS. 1.SUDDEN ACCELERATION HAPPENED MANY TIMES DURING AUTOPILOT, VEHICLE DOESN'T DECELERATE EVEN WHEN ANOTHER VEHICLE IS IN FRONT, I HAD TO TAKE CONTROL FROM AUTROPILOT WITH THIS SUDDEN ACCELERATION AND I APPLY BRAKE. THIS HAS BEEN MANY MANY TIMES AT DIFFERENT LOCATIONS (FREEWAYS ~65MPH, EXPRESSWAYS ~45/50MPH SPEEDS). I DID NOT APPLY ANY GAS PEDAL/OTHER TECHNIQUES TO INCREASE THE SPEED, BUT THE VEHICLE SUDDENLY WITHOUT ANY INTERVENTION SPEEDS UP, I WAS TERRIFIED WITH THIS AND TOOK CONTROL FROM AUTOPILOT. CONTACTED TESLA EARLIER REGARDING THIS, BUT THEIR POOR CUSTOMER SERVICE, SERVICE CENTER DID NOT HELP MUCH. 2.AUTOMATIC EMERGENCY BRAKING...WHICH IS SUPPOSED TO STOP IF ANY OBJECTS INFRONT, DOES NOT STOP. ITS JUST THE VISIBLE CLEAR OBJECTS, VEHCILE DOES NOT STOP EVEN AT LOWER, HIGHER SPEEDS. I REQUEST NHTSA TO KINDLY TAKE NOTE OF THESE ISSUES WITH TESLAS AND APPRECIATE YOUR ACTION IN THIS REGARD.
Mfg Campaign: 11300604
Recall Date: Jan 20, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Corrective Action:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Additional Notes:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Mfg Campaign: 11300248
Recall Date: Jan 19, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Corrective Action:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Additional Notes:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Mfg Campaign: 11300248
Recall Date: Jan 19, 2020
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Corrective Action:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Additional Notes:
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.
Mfg Campaign: 11300248
Recall Date: Jan 19, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Corrective Action:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Additional Notes:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Mfg Campaign: 11300322
Recall Date: Jan 19, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Corrective Action:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Additional Notes:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Mfg Campaign: 11300322
Recall Date: Jan 19, 2020
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Corrective Action:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Additional Notes:
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
Mfg Campaign: 11300322
Recall Date: Jan 19, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WE HAD AN ACCIDENT 2DAYS AGO. WE WERE IN THE SCHOOL LOOP TO DROP OFF OUR SON TO SCHOOL. MY HUSBAND WAS DRIVING AND WAS HEADING TOWARDS THE DROP OFF AREA WHEN EVERYTHING JUST HAPPENED SO FAST, THE NEXT THING I KNEW IS THAT WE HIT ONE OF THE IN-GROUND INSTALLED BASKETBALL HOOPS. THE IMPACT WAS HARD AND DEPLOYED ALL THE AIRBAGS ON THE PASSENGER SEATS AND THE SIDE AIRBAG OF THE DRIVER AND THE 2ND ROW PASSENGER SEATS WHERE MY SON WAS SEATED AND ALSO SAW SOME SMOKE FROM THE FRONT WHERE I WAS SEATED AND I DO NOT KNOW WHERE IT WAS COMING FROM THAT I THOUGHT THAT THE CAR WAS ON FIRE BUT MY HUSBAND INFORMED ME THERE WAS NONE. RECALLING NOW, IT HAS BEEN A MYSTERY TO US AS TO WHY AND WHAT REALLY HAPPENED. I WAS SEATED ON THE FRONT PASSENGER SEAT AND SUSTAINED A FRACTURE IN THE RIGHT SCAPULA AND GENERALIZED CONTUSIONS IN MY BODY AREA. MY SON WHO WAS SEATED ON THE 2ND ROW ALSO SUSTAINED CONTUSIONS ON HIS FACE AND A FEW LACERATIONS. WE WERE COMING INTO THE SCHOOL LOOP AND WAS RUNNING ON A SOMEWHAT 20MPH SPEED, I WAS WONDERING IF THE VEHICLE DID ACCELERATE IT'S SPEED CAUSE WHY WOULD WE HAVE SUCH A HARD IMPACT AND SUSTAINED THOSE INJURIES THAT IT EVEN DEPLOYED ALMOST ALL THE AIRBAGS? HOPE SOMEONE CAN LOOK INTO THIS SO AS NOT TO HAVE ANYONE BE ON OUR SAME FATE AND FOR EVERYONE'S FUTURE SAFETY. THANK YOU.
Corrective Action:
WE HAD AN ACCIDENT 2DAYS AGO. WE WERE IN THE SCHOOL LOOP TO DROP OFF OUR SON TO SCHOOL. MY HUSBAND WAS DRIVING AND WAS HEADING TOWARDS THE DROP OFF AREA WHEN EVERYTHING JUST HAPPENED SO FAST, THE NEXT THING I KNEW IS THAT WE HIT ONE OF THE IN-GROUND INSTALLED BASKETBALL HOOPS. THE IMPACT WAS HARD AND DEPLOYED ALL THE AIRBAGS ON THE PASSENGER SEATS AND THE SIDE AIRBAG OF THE DRIVER AND THE 2ND ROW PASSENGER SEATS WHERE MY SON WAS SEATED AND ALSO SAW SOME SMOKE FROM THE FRONT WHERE I WAS SEATED AND I DO NOT KNOW WHERE IT WAS COMING FROM THAT I THOUGHT THAT THE CAR WAS ON FIRE BUT MY HUSBAND INFORMED ME THERE WAS NONE. RECALLING NOW, IT HAS BEEN A MYSTERY TO US AS TO WHY AND WHAT REALLY HAPPENED. I WAS SEATED ON THE FRONT PASSENGER SEAT AND SUSTAINED A FRACTURE IN THE RIGHT SCAPULA AND GENERALIZED CONTUSIONS IN MY BODY AREA. MY SON WHO WAS SEATED ON THE 2ND ROW ALSO SUSTAINED CONTUSIONS ON HIS FACE AND A FEW LACERATIONS. WE WERE COMING INTO THE SCHOOL LOOP AND WAS RUNNING ON A SOMEWHAT 20MPH SPEED, I WAS WONDERING IF THE VEHICLE DID ACCELERATE IT'S SPEED CAUSE WHY WOULD WE HAVE SUCH A HARD IMPACT AND SUSTAINED THOSE INJURIES THAT IT EVEN DEPLOYED ALMOST ALL THE AIRBAGS? HOPE SOMEONE CAN LOOK INTO THIS SO AS NOT TO HAVE ANYONE BE ON OUR SAME FATE AND FOR EVERYONE'S FUTURE SAFETY. THANK YOU.
Additional Notes:
WE HAD AN ACCIDENT 2DAYS AGO. WE WERE IN THE SCHOOL LOOP TO DROP OFF OUR SON TO SCHOOL. MY HUSBAND WAS DRIVING AND WAS HEADING TOWARDS THE DROP OFF AREA WHEN EVERYTHING JUST HAPPENED SO FAST, THE NEXT THING I KNEW IS THAT WE HIT ONE OF THE IN-GROUND INSTALLED BASKETBALL HOOPS. THE IMPACT WAS HARD AND DEPLOYED ALL THE AIRBAGS ON THE PASSENGER SEATS AND THE SIDE AIRBAG OF THE DRIVER AND THE 2ND ROW PASSENGER SEATS WHERE MY SON WAS SEATED AND ALSO SAW SOME SMOKE FROM THE FRONT WHERE I WAS SEATED AND I DO NOT KNOW WHERE IT WAS COMING FROM THAT I THOUGHT THAT THE CAR WAS ON FIRE BUT MY HUSBAND INFORMED ME THERE WAS NONE. RECALLING NOW, IT HAS BEEN A MYSTERY TO US AS TO WHY AND WHAT REALLY HAPPENED. I WAS SEATED ON THE FRONT PASSENGER SEAT AND SUSTAINED A FRACTURE IN THE RIGHT SCAPULA AND GENERALIZED CONTUSIONS IN MY BODY AREA. MY SON WHO WAS SEATED ON THE 2ND ROW ALSO SUSTAINED CONTUSIONS ON HIS FACE AND A FEW LACERATIONS. WE WERE COMING INTO THE SCHOOL LOOP AND WAS RUNNING ON A SOMEWHAT 20MPH SPEED, I WAS WONDERING IF THE VEHICLE DID ACCELERATE IT'S SPEED CAUSE WHY WOULD WE HAVE SUCH A HARD IMPACT AND SUSTAINED THOSE INJURIES THAT IT EVEN DEPLOYED ALMOST ALL THE AIRBAGS? HOPE SOMEONE CAN LOOK INTO THIS SO AS NOT TO HAVE ANYONE BE ON OUR SAME FATE AND FOR EVERYONE'S FUTURE SAFETY. THANK YOU.
Mfg Campaign: 11300230
Recall Date: Jan 18, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MODEL X ACCELERATED BY ITSELF ON THE WALL AT THE PARKING LOT,FILED COMPLAIN THROUGH TESLA
Corrective Action:
MODEL X ACCELERATED BY ITSELF ON THE WALL AT THE PARKING LOT,FILED COMPLAIN THROUGH TESLA
Additional Notes:
MODEL X ACCELERATED BY ITSELF ON THE WALL AT THE PARKING LOT,FILED COMPLAIN THROUGH TESLA
Mfg Campaign: 11300143
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
MODEL X JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS FRONT END SMASHED IN. BACK WHEEL WHOMPY. I BET YOU A SIGNED DOLLAR THAT WHOMY WHEEL WAS THE CAUSE OF THE CRASH AND NOT THE RESULT OF IT. THERE IS NO IMPACT TO THAT PART OF THE CAR AND THE WHEEL AND TIRE ARE UNDAMAGED. HOW MUCH LONGER ARE YOU GOING TO WAIT BEFORE YOU RECALL THESE DEATH-TRAPS? THERE IS EVEN A TSB THAT ADMITS THE SUSPENSION LINKS ARE FRAGILE AND "MAY CAUSE EXCESS CAMBER. AND YET ELON MUSK PERSISTS WITH HIS "SAFEST CAR IN THE WORLD" NONSENSE AND CALLS SUSPENSION COMPLAINTS "FRAUDULENT" HTTPS://TWITTER.COM/ELONMUSK/STATUS/741411531582115841?LANG=EN PLEASE RECALL THESE DANGEROUS CARS. THANK YOU. KEEF
Corrective Action:
MODEL X JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS FRONT END SMASHED IN. BACK WHEEL WHOMPY. I BET YOU A SIGNED DOLLAR THAT WHOMY WHEEL WAS THE CAUSE OF THE CRASH AND NOT THE RESULT OF IT. THERE IS NO IMPACT TO THAT PART OF THE CAR AND THE WHEEL AND TIRE ARE UNDAMAGED. HOW MUCH LONGER ARE YOU GOING TO WAIT BEFORE YOU RECALL THESE DEATH-TRAPS? THERE IS EVEN A TSB THAT ADMITS THE SUSPENSION LINKS ARE FRAGILE AND "MAY CAUSE EXCESS CAMBER. AND YET ELON MUSK PERSISTS WITH HIS "SAFEST CAR IN THE WORLD" NONSENSE AND CALLS SUSPENSION COMPLAINTS "FRAUDULENT" HTTPS://TWITTER.COM/ELONMUSK/STATUS/741411531582115841?LANG=EN PLEASE RECALL THESE DANGEROUS CARS. THANK YOU. KEEF
Additional Notes:
MODEL X JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS FRONT END SMASHED IN. BACK WHEEL WHOMPY. I BET YOU A SIGNED DOLLAR THAT WHOMY WHEEL WAS THE CAUSE OF THE CRASH AND NOT THE RESULT OF IT. THERE IS NO IMPACT TO THAT PART OF THE CAR AND THE WHEEL AND TIRE ARE UNDAMAGED. HOW MUCH LONGER ARE YOU GOING TO WAIT BEFORE YOU RECALL THESE DEATH-TRAPS? THERE IS EVEN A TSB THAT ADMITS THE SUSPENSION LINKS ARE FRAGILE AND "MAY CAUSE EXCESS CAMBER. AND YET ELON MUSK PERSISTS WITH HIS "SAFEST CAR IN THE WORLD" NONSENSE AND CALLS SUSPENSION COMPLAINTS "FRAUDULENT" HTTPS://TWITTER.COM/ELONMUSK/STATUS/741411531582115841?LANG=EN PLEASE RECALL THESE DANGEROUS CARS. THANK YOU. KEEF
Mfg Campaign: 11297516
Recall Date: Jan 6, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2018 MODEL X IN THE JUNKYARD. HAS NOT BEEN IN A CRASH, COMPLETELY UNDAMAGED EXCEPT FOR THE BACK WHEEL JAMMED UP IN THE WHEEL-WELL AND GONE WHOMPY. TESLA TSB ADVISES THAT CERTAIN EARLY MODEL YEARS MAY HAVE WEAK SUSPENSION LINKS THAT MAY FAIL AND CAUSE "EXCESSIVE CAMBER" BUT THEY CLAIM THIS IS NOT A SAFETY ISSUE! THIS IS A LATE MODEL CAR WHICH SHOULD HAVE THE NEW STRONGER LINKS. HOW IN THE WORLD CAN THEY POSSIBLY CLAIM THIS IS NOT A SAFETY ISSUE? PLEASE ISSUE A MANDATORY RECALL BEFORE MORE PEOPLE GET KILLED. THANK YOU. KEEF WIVANEFF
Corrective Action:
2018 MODEL X IN THE JUNKYARD. HAS NOT BEEN IN A CRASH, COMPLETELY UNDAMAGED EXCEPT FOR THE BACK WHEEL JAMMED UP IN THE WHEEL-WELL AND GONE WHOMPY. TESLA TSB ADVISES THAT CERTAIN EARLY MODEL YEARS MAY HAVE WEAK SUSPENSION LINKS THAT MAY FAIL AND CAUSE "EXCESSIVE CAMBER" BUT THEY CLAIM THIS IS NOT A SAFETY ISSUE! THIS IS A LATE MODEL CAR WHICH SHOULD HAVE THE NEW STRONGER LINKS. HOW IN THE WORLD CAN THEY POSSIBLY CLAIM THIS IS NOT A SAFETY ISSUE? PLEASE ISSUE A MANDATORY RECALL BEFORE MORE PEOPLE GET KILLED. THANK YOU. KEEF WIVANEFF
Additional Notes:
2018 MODEL X IN THE JUNKYARD. HAS NOT BEEN IN A CRASH, COMPLETELY UNDAMAGED EXCEPT FOR THE BACK WHEEL JAMMED UP IN THE WHEEL-WELL AND GONE WHOMPY. TESLA TSB ADVISES THAT CERTAIN EARLY MODEL YEARS MAY HAVE WEAK SUSPENSION LINKS THAT MAY FAIL AND CAUSE "EXCESSIVE CAMBER" BUT THEY CLAIM THIS IS NOT A SAFETY ISSUE! THIS IS A LATE MODEL CAR WHICH SHOULD HAVE THE NEW STRONGER LINKS. HOW IN THE WORLD CAN THEY POSSIBLY CLAIM THIS IS NOT A SAFETY ISSUE? PLEASE ISSUE A MANDATORY RECALL BEFORE MORE PEOPLE GET KILLED. THANK YOU. KEEF WIVANEFF
Mfg Campaign: 11292341
Recall Date: Dec 31, 2019
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A 2018 MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS THE FRONT OF IT IS BADLY SMASHED IN AND ALL OF THE FRONT END DAMAGE CAN BE EXPLAINED AS BEING THE RESULT OF THE CRASH. BUT! WHY IS THE BACK WHEEL WHOMPY? IT IS HIGHLY LIKELY THAT THE BACK WHEEL GOING SPONTANEOUSLY WHOMPY CAUSED THE CRASH. SURELY THIS IS BLINDINGLY OBVIOUS. PLEASE INVESTIGATE THANK YOU. KEEF
Corrective Action:
HERE IS A 2018 MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS THE FRONT OF IT IS BADLY SMASHED IN AND ALL OF THE FRONT END DAMAGE CAN BE EXPLAINED AS BEING THE RESULT OF THE CRASH. BUT! WHY IS THE BACK WHEEL WHOMPY? IT IS HIGHLY LIKELY THAT THE BACK WHEEL GOING SPONTANEOUSLY WHOMPY CAUSED THE CRASH. SURELY THIS IS BLINDINGLY OBVIOUS. PLEASE INVESTIGATE THANK YOU. KEEF
Additional Notes:
HERE IS A 2018 MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS THE FRONT OF IT IS BADLY SMASHED IN AND ALL OF THE FRONT END DAMAGE CAN BE EXPLAINED AS BEING THE RESULT OF THE CRASH. BUT! WHY IS THE BACK WHEEL WHOMPY? IT IS HIGHLY LIKELY THAT THE BACK WHEEL GOING SPONTANEOUSLY WHOMPY CAUSED THE CRASH. SURELY THIS IS BLINDINGLY OBVIOUS. PLEASE INVESTIGATE THANK YOU. KEEF
Mfg Campaign: 11292375
Recall Date: Dec 31, 2019
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Corrective Action:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Additional Notes:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Mfg Campaign: 11289172
Recall Date: Dec 15, 2019
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Corrective Action:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Additional Notes:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Mfg Campaign: 11289172
Recall Date: Dec 15, 2019
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Corrective Action:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Additional Notes:
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Mfg Campaign: 11289172
Recall Date: Dec 15, 2019
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