Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-13-004
Recall Date: Oct 12, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
396 ComplaintsTesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Corrective Action:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Additional Notes:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Mfg Campaign: 11479288
Recall Date: Aug 15, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Corrective Action:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Additional Notes:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Mfg Campaign: 11479288
Recall Date: Aug 15, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Corrective Action:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Additional Notes:
Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.
Mfg Campaign: 11479288
Recall Date: Aug 15, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Under heat and stress, we noticed the front of the car would make cracking and creaking noises. We took the car in and they informed us that the rear linkages of the left and right front suspension and the upper linkages of the left and right rear suspension were worn down significantly due to the weight of the overall car. Our entire suspension needed to be replaced due to significant cracking and stress fractures. Had we hit a speedbump too hard or a pothole, the suspension would have collapsed on us. We're lucky that we brought it in but we can't be the only ones with this issue. We've never towed anything in the car and primarily drive on the freeway with no more than 2 people ever in the car. I know China has recalled the Model X for this reason. Why have we not?
Corrective Action:
Under heat and stress, we noticed the front of the car would make cracking and creaking noises. We took the car in and they informed us that the rear linkages of the left and right front suspension and the upper linkages of the left and right rear suspension were worn down significantly due to the weight of the overall car. Our entire suspension needed to be replaced due to significant cracking and stress fractures. Had we hit a speedbump too hard or a pothole, the suspension would have collapsed on us. We're lucky that we brought it in but we can't be the only ones with this issue. We've never towed anything in the car and primarily drive on the freeway with no more than 2 people ever in the car. I know China has recalled the Model X for this reason. Why have we not?
Additional Notes:
Under heat and stress, we noticed the front of the car would make cracking and creaking noises. We took the car in and they informed us that the rear linkages of the left and right front suspension and the upper linkages of the left and right rear suspension were worn down significantly due to the weight of the overall car. Our entire suspension needed to be replaced due to significant cracking and stress fractures. Had we hit a speedbump too hard or a pothole, the suspension would have collapsed on us. We're lucky that we brought it in but we can't be the only ones with this issue. We've never towed anything in the car and primarily drive on the freeway with no more than 2 people ever in the car. I know China has recalled the Model X for this reason. Why have we not?
Mfg Campaign: 11477449
Recall Date: Aug 3, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The car had no identifiable steering issues prior to this incident. On Saturday 7/16/2022 during a short, low-speed drive, steering effort suddenly became much higher during a turn, resulting in a near-miss. The steering would no longer self-center after a turn, and the vehicle was quite difficult to control in turns, requiring large turning force and with limited precision due to the force required to overcome the stiffness. Straight line driving was still relatively easy. Tesla repaired the vehicle three days later and retained the parts. The problem was described on the work order as 'Technician diagnosed the lower intermediate steering shaft joint was seized causing intermittent stiffness at certain degree of turn. Technician replaced the lower intermediate shaft and verified steering wheel is turning normally again.' The vehicle is now steering normally again after the part replacement. There are several threads on the Tesla Motors Club forum about others experiencing similar issues with the same part. The replaced part has a -A suffix indicating it has been revised. Others may yet experience this same dangerous failure of the original part if it has a design fault that Tesla corrected.
Corrective Action:
The car had no identifiable steering issues prior to this incident. On Saturday 7/16/2022 during a short, low-speed drive, steering effort suddenly became much higher during a turn, resulting in a near-miss. The steering would no longer self-center after a turn, and the vehicle was quite difficult to control in turns, requiring large turning force and with limited precision due to the force required to overcome the stiffness. Straight line driving was still relatively easy. Tesla repaired the vehicle three days later and retained the parts. The problem was described on the work order as 'Technician diagnosed the lower intermediate steering shaft joint was seized causing intermittent stiffness at certain degree of turn. Technician replaced the lower intermediate shaft and verified steering wheel is turning normally again.' The vehicle is now steering normally again after the part replacement. There are several threads on the Tesla Motors Club forum about others experiencing similar issues with the same part. The replaced part has a -A suffix indicating it has been revised. Others may yet experience this same dangerous failure of the original part if it has a design fault that Tesla corrected.
Additional Notes:
The car had no identifiable steering issues prior to this incident. On Saturday 7/16/2022 during a short, low-speed drive, steering effort suddenly became much higher during a turn, resulting in a near-miss. The steering would no longer self-center after a turn, and the vehicle was quite difficult to control in turns, requiring large turning force and with limited precision due to the force required to overcome the stiffness. Straight line driving was still relatively easy. Tesla repaired the vehicle three days later and retained the parts. The problem was described on the work order as 'Technician diagnosed the lower intermediate steering shaft joint was seized causing intermittent stiffness at certain degree of turn. Technician replaced the lower intermediate shaft and verified steering wheel is turning normally again.' The vehicle is now steering normally again after the part replacement. There are several threads on the Tesla Motors Club forum about others experiencing similar issues with the same part. The replaced part has a -A suffix indicating it has been revised. Others may yet experience this same dangerous failure of the original part if it has a design fault that Tesla corrected.
Mfg Campaign: 11474810
Recall Date: Jul 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Corrective Action:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Additional Notes:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Mfg Campaign: 11474468
Recall Date: Jul 18, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Corrective Action:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Additional Notes:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Mfg Campaign: 11474468
Recall Date: Jul 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Corrective Action:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Additional Notes:
The vehicle brakes are aggressively applied at random times when traveling on the freeway. This only appears to happen when the vehicles TACC (Traffic Aware Cruise Control) is enabled. Thankfully I have not been rear ended yet. My family's safety is in danger when TACC is enabled. Not only am I concerned we could be rear ended, but I am concerned someone could think I am "brake checking" them and then proceed to act violently (road rage). There is a particular stretch of highway where this happens 100% of the time that would allow me to reproduce the occurrence on demand for investigative purposes.
Mfg Campaign: 11474468
Recall Date: Jul 18, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Touchscreen turns off/goes blank while driving; lose air conditioning, rear view camera, etc. Dash Screen widgets/displays do not load and flashes between light gray and back to black while driving. I received a recall notice for the vehicle/touchscreen eMMC. I previously brought my vehicle in service in Nov, 2021 and received the vehicle back in Dec, 2021 and noticed no better functionality with the new 64gb part vs the old 8gb part. I later received a software update around February 2022 (software version 2021.24, about 12months after initial release). Immediately after that software update I began having the above issues with the Touchscreen and Dash screen. I called technical support over the phone and they said my vehicle was eligible for the recall (which I thought had been completed) and advised I make a service appointment for the eMMC recall.
Corrective Action:
Touchscreen turns off/goes blank while driving; lose air conditioning, rear view camera, etc. Dash Screen widgets/displays do not load and flashes between light gray and back to black while driving. I received a recall notice for the vehicle/touchscreen eMMC. I previously brought my vehicle in service in Nov, 2021 and received the vehicle back in Dec, 2021 and noticed no better functionality with the new 64gb part vs the old 8gb part. I later received a software update around February 2022 (software version 2021.24, about 12months after initial release). Immediately after that software update I began having the above issues with the Touchscreen and Dash screen. I called technical support over the phone and they said my vehicle was eligible for the recall (which I thought had been completed) and advised I make a service appointment for the eMMC recall.
Additional Notes:
Touchscreen turns off/goes blank while driving; lose air conditioning, rear view camera, etc. Dash Screen widgets/displays do not load and flashes between light gray and back to black while driving. I received a recall notice for the vehicle/touchscreen eMMC. I previously brought my vehicle in service in Nov, 2021 and received the vehicle back in Dec, 2021 and noticed no better functionality with the new 64gb part vs the old 8gb part. I later received a software update around February 2022 (software version 2021.24, about 12months after initial release). Immediately after that software update I began having the above issues with the Touchscreen and Dash screen. I called technical support over the phone and they said my vehicle was eligible for the recall (which I thought had been completed) and advised I make a service appointment for the eMMC recall.
Mfg Campaign: 11472858
Recall Date: Jul 8, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Many instances of hard braking in cruise control with no cause. In the last 6 months it’s gotten very bad. It only happened very infrequently before when someone was turning off the freeway it would brake for just a second. Now it is braking hard in an extended fashion and multiple times in one trip. Sometimes we can see some reason, sometimes not. Once, traveling 75 MPH passing a large truck in the lane to my right, the brakes slammed on very hard. Fortunately, I had both hands on the wheel and avoiding crashing into him and the car be him me was far enough back to not hit me. Many other smaller instances, but today doing about 45-50 MPH the brakes slammed on HARD, didn’t release, and I had to steer to the left and hit the accelerator to avoid hitting a biker. I think the Tesla may have been reacting to the biker. I will not use cruise control any longer until it is fixed. It is terrifying and it’s just a matter of time until something really bad happens.
Corrective Action:
Many instances of hard braking in cruise control with no cause. In the last 6 months it’s gotten very bad. It only happened very infrequently before when someone was turning off the freeway it would brake for just a second. Now it is braking hard in an extended fashion and multiple times in one trip. Sometimes we can see some reason, sometimes not. Once, traveling 75 MPH passing a large truck in the lane to my right, the brakes slammed on very hard. Fortunately, I had both hands on the wheel and avoiding crashing into him and the car be him me was far enough back to not hit me. Many other smaller instances, but today doing about 45-50 MPH the brakes slammed on HARD, didn’t release, and I had to steer to the left and hit the accelerator to avoid hitting a biker. I think the Tesla may have been reacting to the biker. I will not use cruise control any longer until it is fixed. It is terrifying and it’s just a matter of time until something really bad happens.
Additional Notes:
Many instances of hard braking in cruise control with no cause. In the last 6 months it’s gotten very bad. It only happened very infrequently before when someone was turning off the freeway it would brake for just a second. Now it is braking hard in an extended fashion and multiple times in one trip. Sometimes we can see some reason, sometimes not. Once, traveling 75 MPH passing a large truck in the lane to my right, the brakes slammed on very hard. Fortunately, I had both hands on the wheel and avoiding crashing into him and the car be him me was far enough back to not hit me. Many other smaller instances, but today doing about 45-50 MPH the brakes slammed on HARD, didn’t release, and I had to steer to the left and hit the accelerator to avoid hitting a biker. I think the Tesla may have been reacting to the biker. I will not use cruise control any longer until it is fixed. It is terrifying and it’s just a matter of time until something really bad happens.
Mfg Campaign: 11470344
Recall Date: Jun 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Many instances of hard braking in cruise control with no cause. In the last 6 months it’s gotten very bad. It only happened very infrequently before when someone was turning off the freeway it would brake for just a second. Now it is braking hard in an extended fashion and multiple times in one trip. Sometimes we can see some reason, sometimes not. Once, traveling 75 MPH passing a large truck in the lane to my right, the brakes slammed on very hard. Fortunately, I had both hands on the wheel and avoiding crashing into him and the car be him me was far enough back to not hit me. Many other smaller instances, but today doing about 45-50 MPH the brakes slammed on HARD, didn’t release, and I had to steer to the left and hit the accelerator to avoid hitting a biker. I think the Tesla may have been reacting to the biker. I will not use cruise control any longer until it is fixed. It is terrifying and it’s just a matter of time until something really bad happens.
Corrective Action:
Many instances of hard braking in cruise control with no cause. In the last 6 months it’s gotten very bad. It only happened very infrequently before when someone was turning off the freeway it would brake for just a second. Now it is braking hard in an extended fashion and multiple times in one trip. Sometimes we can see some reason, sometimes not. Once, traveling 75 MPH passing a large truck in the lane to my right, the brakes slammed on very hard. Fortunately, I had both hands on the wheel and avoiding crashing into him and the car be him me was far enough back to not hit me. Many other smaller instances, but today doing about 45-50 MPH the brakes slammed on HARD, didn’t release, and I had to steer to the left and hit the accelerator to avoid hitting a biker. I think the Tesla may have been reacting to the biker. I will not use cruise control any longer until it is fixed. It is terrifying and it’s just a matter of time until something really bad happens.
Additional Notes:
Many instances of hard braking in cruise control with no cause. In the last 6 months it’s gotten very bad. It only happened very infrequently before when someone was turning off the freeway it would brake for just a second. Now it is braking hard in an extended fashion and multiple times in one trip. Sometimes we can see some reason, sometimes not. Once, traveling 75 MPH passing a large truck in the lane to my right, the brakes slammed on very hard. Fortunately, I had both hands on the wheel and avoiding crashing into him and the car be him me was far enough back to not hit me. Many other smaller instances, but today doing about 45-50 MPH the brakes slammed on HARD, didn’t release, and I had to steer to the left and hit the accelerator to avoid hitting a biker. I think the Tesla may have been reacting to the biker. I will not use cruise control any longer until it is fixed. It is terrifying and it’s just a matter of time until something really bad happens.
Mfg Campaign: 11470344
Recall Date: Jun 21, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The steering, over three days has rapidly deteriorated. Working the steering wheel between +/- 15 degrees is fine. At 45 and 90 degrees there is significant resistance to turning. I believe the 2017 model is also prone to intermediate shaft U-joint failure.
Corrective Action:
The steering, over three days has rapidly deteriorated. Working the steering wheel between +/- 15 degrees is fine. At 45 and 90 degrees there is significant resistance to turning. I believe the 2017 model is also prone to intermediate shaft U-joint failure.
Additional Notes:
The steering, over three days has rapidly deteriorated. Working the steering wheel between +/- 15 degrees is fine. At 45 and 90 degrees there is significant resistance to turning. I believe the 2017 model is also prone to intermediate shaft U-joint failure.
Mfg Campaign: 11469513
Recall Date: Jun 16, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Tesla Model X. The contact stated while driving at various speeds, both center display screens turned off inadvertently. There was no warning light illuminated. The vehicle was taken to a local Tesla Service Center where the computer software was updated and reset however, the failure reoccurred. The vehicle was taken back to the local Tesla Service Center where it was diagnosed that both center display screens needed to be replaced. The center display screens were replaced; however, the failure persisted. The vehicle was taken back to the Tesla Service Center where it was diagnosed that the center displays needed to be replaced with upgraded parts. The contact stated that he was informed that the repair would not be covered under warranty. The vehicle was not repaired. The failure mileage was approximately 26,000.
Corrective Action:
The contact owns a 2017 Tesla Model X. The contact stated while driving at various speeds, both center display screens turned off inadvertently. There was no warning light illuminated. The vehicle was taken to a local Tesla Service Center where the computer software was updated and reset however, the failure reoccurred. The vehicle was taken back to the local Tesla Service Center where it was diagnosed that both center display screens needed to be replaced. The center display screens were replaced; however, the failure persisted. The vehicle was taken back to the Tesla Service Center where it was diagnosed that the center displays needed to be replaced with upgraded parts. The contact stated that he was informed that the repair would not be covered under warranty. The vehicle was not repaired. The failure mileage was approximately 26,000.
Additional Notes:
The contact owns a 2017 Tesla Model X. The contact stated while driving at various speeds, both center display screens turned off inadvertently. There was no warning light illuminated. The vehicle was taken to a local Tesla Service Center where the computer software was updated and reset however, the failure reoccurred. The vehicle was taken back to the local Tesla Service Center where it was diagnosed that both center display screens needed to be replaced. The center display screens were replaced; however, the failure persisted. The vehicle was taken back to the Tesla Service Center where it was diagnosed that the center displays needed to be replaced with upgraded parts. The contact stated that he was informed that the repair would not be covered under warranty. The vehicle was not repaired. The failure mileage was approximately 26,000.
Mfg Campaign: 11467176
Recall Date: Jun 2, 2022
Tesla, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
The contact owns a 2017 Tesla Model X. The contact initially stated that the MCU screen would intermittently go blank while driving at various speeds without warning. The contact then received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and once parts were available, the vehicle was repaired. A few days after the repair, the contact stated that the screen intermittently failed without warning while driving. The contact took the vehicle back to the service center and was informed that he could either replace the entire instrument cluster screen or pay for a new chip (EMMC2) to update the instrument panel. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2017 Tesla Model X. The contact initially stated that the MCU screen would intermittently go blank while driving at various speeds without warning. The contact then received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and once parts were available, the vehicle was repaired. A few days after the repair, the contact stated that the screen intermittently failed without warning while driving. The contact took the vehicle back to the service center and was informed that he could either replace the entire instrument cluster screen or pay for a new chip (EMMC2) to update the instrument panel. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2017 Tesla Model X. The contact initially stated that the MCU screen would intermittently go blank while driving at various speeds without warning. The contact then received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and once parts were available, the vehicle was repaired. A few days after the repair, the contact stated that the screen intermittently failed without warning while driving. The contact took the vehicle back to the service center and was informed that he could either replace the entire instrument cluster screen or pay for a new chip (EMMC2) to update the instrument panel. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.
Mfg Campaign: 11464344
Recall Date: May 12, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver display fails. Speed is shown incorrectly, then screen blacks out, Tesla symbol appears and then restarts. Unit has been brought in for repairs and was replaced with remanufactured part. Problem persists. Infotainment unit was repaired with remanufactured part to upgrade memory deficiency from 8 gb to 64gb. Problems with unit remains the same. Unit will crash, not respond to verbal commands, turn signal will not chime, information will not display, climate control will fail.
Corrective Action:
Driver display fails. Speed is shown incorrectly, then screen blacks out, Tesla symbol appears and then restarts. Unit has been brought in for repairs and was replaced with remanufactured part. Problem persists. Infotainment unit was repaired with remanufactured part to upgrade memory deficiency from 8 gb to 64gb. Problems with unit remains the same. Unit will crash, not respond to verbal commands, turn signal will not chime, information will not display, climate control will fail.
Additional Notes:
Driver display fails. Speed is shown incorrectly, then screen blacks out, Tesla symbol appears and then restarts. Unit has been brought in for repairs and was replaced with remanufactured part. Problem persists. Infotainment unit was repaired with remanufactured part to upgrade memory deficiency from 8 gb to 64gb. Problems with unit remains the same. Unit will crash, not respond to verbal commands, turn signal will not chime, information will not display, climate control will fail.
Mfg Campaign: 11462991
Recall Date: May 2, 2022
Tesla, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2017 Tesla Model-X. The contact stated while parked in a parking lot, the contact depressed the brake pedal and was not sure if she had placed the vehicle into reverse, the vehicle accelerated backward and hit the back wall across from her parked vehicle. The vehicle trunk lid and the bumper were damaged and crumpled. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer but was advised by the manufacturer to take the vehicle to a body shop. The vehicle had not been repaired. Additionally, the contact stated that the vehicle would lurch forward when it would be placed into drive. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2017 Tesla Model-X. The contact stated while parked in a parking lot, the contact depressed the brake pedal and was not sure if she had placed the vehicle into reverse, the vehicle accelerated backward and hit the back wall across from her parked vehicle. The vehicle trunk lid and the bumper were damaged and crumpled. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer but was advised by the manufacturer to take the vehicle to a body shop. The vehicle had not been repaired. Additionally, the contact stated that the vehicle would lurch forward when it would be placed into drive. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2017 Tesla Model-X. The contact stated while parked in a parking lot, the contact depressed the brake pedal and was not sure if she had placed the vehicle into reverse, the vehicle accelerated backward and hit the back wall across from her parked vehicle. The vehicle trunk lid and the bumper were damaged and crumpled. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer but was advised by the manufacturer to take the vehicle to a body shop. The vehicle had not been repaired. Additionally, the contact stated that the vehicle would lurch forward when it would be placed into drive. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11462499
Recall Date: Apr 27, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
We were experiencing very difficult turning at low speeds. No vehicle warnings occurred. We took the vehicle in to Tesla service for evaluation. We were told the vehicle was unsafe to drive and they would not allow us to take the vehicle home. They have had the vehicle for 3 weeks and have replaced the "steering column" or "Left-Hand Steering Gear" on service estimate, but in the process have not fixed the problem and are now on week 4 of the repair. In investigating steering issues with Tesla, there appears to be a recall issued for 2015 and 2016 model years involving the steering column. We believe the same issue is affecting our 2017 Model and is in need of a recall as well.
Corrective Action:
We were experiencing very difficult turning at low speeds. No vehicle warnings occurred. We took the vehicle in to Tesla service for evaluation. We were told the vehicle was unsafe to drive and they would not allow us to take the vehicle home. They have had the vehicle for 3 weeks and have replaced the "steering column" or "Left-Hand Steering Gear" on service estimate, but in the process have not fixed the problem and are now on week 4 of the repair. In investigating steering issues with Tesla, there appears to be a recall issued for 2015 and 2016 model years involving the steering column. We believe the same issue is affecting our 2017 Model and is in need of a recall as well.
Additional Notes:
We were experiencing very difficult turning at low speeds. No vehicle warnings occurred. We took the vehicle in to Tesla service for evaluation. We were told the vehicle was unsafe to drive and they would not allow us to take the vehicle home. They have had the vehicle for 3 weeks and have replaced the "steering column" or "Left-Hand Steering Gear" on service estimate, but in the process have not fixed the problem and are now on week 4 of the repair. In investigating steering issues with Tesla, there appears to be a recall issued for 2015 and 2016 model years involving the steering column. We believe the same issue is affecting our 2017 Model and is in need of a recall as well.
Mfg Campaign: 11460965
Recall Date: Apr 15, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
We were experiencing very difficult turning at low speeds. No vehicle warnings occurred. We took the vehicle in to Tesla service for evaluation. We were told the vehicle was unsafe to drive and they would not allow us to take the vehicle home. They have had the vehicle for 3 weeks and have replaced the "steering column" or "Left-Hand Steering Gear" on service estimate, but in the process have not fixed the problem and are now on week 4 of the repair. In investigating steering issues with Tesla, there appears to be a recall issued for 2015 and 2016 model years involving the steering column. We believe the same issue is affecting our 2017 Model and is in need of a recall as well.
Corrective Action:
We were experiencing very difficult turning at low speeds. No vehicle warnings occurred. We took the vehicle in to Tesla service for evaluation. We were told the vehicle was unsafe to drive and they would not allow us to take the vehicle home. They have had the vehicle for 3 weeks and have replaced the "steering column" or "Left-Hand Steering Gear" on service estimate, but in the process have not fixed the problem and are now on week 4 of the repair. In investigating steering issues with Tesla, there appears to be a recall issued for 2015 and 2016 model years involving the steering column. We believe the same issue is affecting our 2017 Model and is in need of a recall as well.
Additional Notes:
We were experiencing very difficult turning at low speeds. No vehicle warnings occurred. We took the vehicle in to Tesla service for evaluation. We were told the vehicle was unsafe to drive and they would not allow us to take the vehicle home. They have had the vehicle for 3 weeks and have replaced the "steering column" or "Left-Hand Steering Gear" on service estimate, but in the process have not fixed the problem and are now on week 4 of the repair. In investigating steering issues with Tesla, there appears to be a recall issued for 2015 and 2016 model years involving the steering column. We believe the same issue is affecting our 2017 Model and is in need of a recall as well.
Mfg Campaign: 11460965
Recall Date: Apr 15, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Loud creaking noise on the front passenger side. This seems to be a very common model X problem. I was told the front upper control arms need to be replaced. I see absolutely no reason why any of those parts should be failing unless it was faulty parts/engineering.
Corrective Action:
Loud creaking noise on the front passenger side. This seems to be a very common model X problem. I was told the front upper control arms need to be replaced. I see absolutely no reason why any of those parts should be failing unless it was faulty parts/engineering.
Additional Notes:
Loud creaking noise on the front passenger side. This seems to be a very common model X problem. I was told the front upper control arms need to be replaced. I see absolutely no reason why any of those parts should be failing unless it was faulty parts/engineering.
Mfg Campaign: 11459919
Recall Date: Apr 6, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Repeated failure of driver's screen. Screen goes blank and then reboots automatically. During that time, the speedometer and all other controls visible from driver's screen are unavailable to the driver. Was told that it would be fixed by a software fix eventually. Now they will fix the problem for $2,000. Will ask them to save all parts.
Corrective Action:
Repeated failure of driver's screen. Screen goes blank and then reboots automatically. During that time, the speedometer and all other controls visible from driver's screen are unavailable to the driver. Was told that it would be fixed by a software fix eventually. Now they will fix the problem for $2,000. Will ask them to save all parts.
Additional Notes:
Repeated failure of driver's screen. Screen goes blank and then reboots automatically. During that time, the speedometer and all other controls visible from driver's screen are unavailable to the driver. Was told that it would be fixed by a software fix eventually. Now they will fix the problem for $2,000. Will ask them to save all parts.
Mfg Campaign: 11457571
Recall Date: Mar 21, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025