Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-24-12-008
Recall Date: Aug 15, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-12-005
Recall Date: Nov 17, 2020
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 5, 2020
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-13-004
Recall Date: Oct 12, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain model year 2016 Model X vehicles manufactured September 29, 2015, to March 30, 2016. In the affected vehicles, the third row seat back may move forward under load such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-16-13-003
Recall Date: Apr 6, 2016
Consumer Complaints
662 ComplaintsTesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FALCON DOORS DO NOT ALWAYS OPEN CORRECTLY. SOMETIMES THEY SENSE AN OBSTACLE THAT IS NOT PRESENT AND SO WILL NOT OPEN. THIS FAILURE HAPPENS MORE OFTEN WHEN THE FALCON DOORS ARE HOT, FOR EXAMPLE AFTER BEING IN THE SUN. TESLA SERVICE CENTER HAS REPLACED THE SENSORS IN BOTH OF MY FALCON DOORS, BUT THE PROBLEM REMAINS.
Corrective Action:
FALCON DOORS DO NOT ALWAYS OPEN CORRECTLY. SOMETIMES THEY SENSE AN OBSTACLE THAT IS NOT PRESENT AND SO WILL NOT OPEN. THIS FAILURE HAPPENS MORE OFTEN WHEN THE FALCON DOORS ARE HOT, FOR EXAMPLE AFTER BEING IN THE SUN. TESLA SERVICE CENTER HAS REPLACED THE SENSORS IN BOTH OF MY FALCON DOORS, BUT THE PROBLEM REMAINS.
Additional Notes:
FALCON DOORS DO NOT ALWAYS OPEN CORRECTLY. SOMETIMES THEY SENSE AN OBSTACLE THAT IS NOT PRESENT AND SO WILL NOT OPEN. THIS FAILURE HAPPENS MORE OFTEN WHEN THE FALCON DOORS ARE HOT, FOR EXAMPLE AFTER BEING IN THE SUN. TESLA SERVICE CENTER HAS REPLACED THE SENSORS IN BOTH OF MY FALCON DOORS, BUT THE PROBLEM REMAINS.
Mfg Campaign: 11000678
Recall Date: Jun 22, 2017
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Corrective Action:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Additional Notes:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Mfg Campaign: 10995447
Recall Date: Jun 16, 2017
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Corrective Action:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Additional Notes:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Mfg Campaign: 10995447
Recall Date: Jun 16, 2017
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Corrective Action:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Additional Notes:
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
Mfg Campaign: 10995447
Recall Date: Jun 16, 2017
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A MODEL X OWNER HAS REPORTED THAT THE FALCON DOOR OPENED ON THE FREEWAY PLACING THE LIFE OF HER CHILD AT RISK. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6GIIAO/MY_MODEL_X_90D_DRIVER_SIDE_FALCON_DOOR_OPENED_ON/ SHE HAS STATED THAT SHE INTENDS TO FILE A COMPLAINT WITH NHTSA BUT I DO NOT SEE THAT COMPLAINT LISTED ON YOUR DATABASE. A TESLA REPRESENTATIVE JOINED THE ONLINE CONVERSATION AND ASKED THE OWNER TO MAKE DIRECT CONTACT. I AM CONCERNED THAT THE OWNER MAY HAVE BEEN PERSUADED NOT TO FILE A REPORT. I HAVE COPIED THE OWNERS OPENING POST AND THAT IS ATTACHED TO THIS COMPLAINT. IF THE OWNER HAS ACTUALLY FILED A COMPLAINT THEN PLEASE DISREGARD THIS ONE. THIS IS A VERY DANGEROUS PROBLEM THAT COULD EASILY HAVE COST THE LIFE OF A CHILD. THANK YOU.
Corrective Action:
A MODEL X OWNER HAS REPORTED THAT THE FALCON DOOR OPENED ON THE FREEWAY PLACING THE LIFE OF HER CHILD AT RISK. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6GIIAO/MY_MODEL_X_90D_DRIVER_SIDE_FALCON_DOOR_OPENED_ON/ SHE HAS STATED THAT SHE INTENDS TO FILE A COMPLAINT WITH NHTSA BUT I DO NOT SEE THAT COMPLAINT LISTED ON YOUR DATABASE. A TESLA REPRESENTATIVE JOINED THE ONLINE CONVERSATION AND ASKED THE OWNER TO MAKE DIRECT CONTACT. I AM CONCERNED THAT THE OWNER MAY HAVE BEEN PERSUADED NOT TO FILE A REPORT. I HAVE COPIED THE OWNERS OPENING POST AND THAT IS ATTACHED TO THIS COMPLAINT. IF THE OWNER HAS ACTUALLY FILED A COMPLAINT THEN PLEASE DISREGARD THIS ONE. THIS IS A VERY DANGEROUS PROBLEM THAT COULD EASILY HAVE COST THE LIFE OF A CHILD. THANK YOU.
Additional Notes:
A MODEL X OWNER HAS REPORTED THAT THE FALCON DOOR OPENED ON THE FREEWAY PLACING THE LIFE OF HER CHILD AT RISK. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6GIIAO/MY_MODEL_X_90D_DRIVER_SIDE_FALCON_DOOR_OPENED_ON/ SHE HAS STATED THAT SHE INTENDS TO FILE A COMPLAINT WITH NHTSA BUT I DO NOT SEE THAT COMPLAINT LISTED ON YOUR DATABASE. A TESLA REPRESENTATIVE JOINED THE ONLINE CONVERSATION AND ASKED THE OWNER TO MAKE DIRECT CONTACT. I AM CONCERNED THAT THE OWNER MAY HAVE BEEN PERSUADED NOT TO FILE A REPORT. I HAVE COPIED THE OWNERS OPENING POST AND THAT IS ATTACHED TO THIS COMPLAINT. IF THE OWNER HAS ACTUALLY FILED A COMPLAINT THEN PLEASE DISREGARD THIS ONE. THIS IS A VERY DANGEROUS PROBLEM THAT COULD EASILY HAVE COST THE LIFE OF A CHILD. THANK YOU.
Mfg Campaign: 10994581
Recall Date: Jun 13, 2017
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE FALCON DOOR OPENED WHILE DRIVING ON HIGHWAY WITH MY 6 Y.O. SITTING NEXT TO DOOR. ON JUNE 2, 2017 WE WERE AT TOY R US WITH OUR PARENTS AND OUR 6 YEAR OLD SON, A TOTAL OF 5 PEOPLE. FOR CONTEXT, MY SON SITS NEXT TO THE DRIVER SIDE FALCON DOOR, ME IN THE CENTER AND MY MOM ON THE RIGHT. MY HUSBAND AND FATHER ARE IN THE FRONT. AS WE WERE LEAVING, THE LEFT SIDE FALCON DOOR WAS STUCK AGAIN. WE IMMEDIATELY CALLED THE SERVICE CENTER DUE TO IT BEING FRIDAY BUT SINCE IT WAS LATE IN THE DAY WE LEFT A MESSAGE AS THEY WERE ALREADY CLOSED. WE STARTED TO DRIVE HOME BECAUSE THROUGH OUR PREVIOUS EXPERIENCE WE WERE ALWAYS ADVISED TO DRIVE THE CAR BACK TO THE SERVICE CENTER AS THE CAR IS STILL DRIVABLE. DURING THE RIDE, I WAS CALLING THE ROADSIDE ASSISTANCE TO WRITE UP A TICKET TO REINFORCE TO THE SERVICE CENTER TO CALL US TO SCHEDULE SERVICE FIRST THING IN THE MORNING. WHILE ON THE PHONE WITH ROADSIDE ASSISTANCE, I HEAD A CLICK IN THE DOOR AND THE MOTOR AS THE DOOR STARTED TO LIFT OPEN. I GRABBED ONTO THE DOOR WITH MY LEFT HAND AND HELD ON AND THE DOOR HAD ABOUT A 2-3 INCH GAP. WE HAD BEEN ON THE ROAD FOR APPROXIMATELY 15 MINUTES AT THIS TIME AND WERE ON THE 5 NORTH FREEWAY RIGHT BEFORE THE TUSTIN RANCH EXIT. WE IMMEDIATELY EXITED AND PARKED IN THE TUSTIN AUTO CENTER. THE DOOR OPENED ONCE WE PARKED AND CLICKED CLOSED ONCE THE BUTTON WAS PRESSED. AS WE WERE CLOSE TO HOME AND CAN DRIVE HOME VIA LOCAL STREETS, WE DROVE HOME. WE INFORMED ROADSIDE ASSISTANCE TO IMMEDIATELY SET UP A TOW FIRST THING IN THE MORNING ON SATURDAY. THIS IS THE FOURTH TIME THE DOOR HAS MALFUNCTIONED, THE OTHER THREE TIMES OCCURRED ON JAN .28. APRIL 23, AND APRIL 25 AND THEIR ATTEMPTS TO FIX DOOR HAS BEEN UNSUCCESSFUL BUT THIS LAST INCIDENT ADDED ON THE DOOR OPENING ON HIGHWAY WOULD LEAD TO SERIOUS BODILY INJURY HAD I NOT GRABBED ONTO THE DOOR. PLEASE CONTACT US FOR MORE DETAIL TIMELINE.
Corrective Action:
DRIVER SIDE FALCON DOOR OPENED WHILE DRIVING ON HIGHWAY WITH MY 6 Y.O. SITTING NEXT TO DOOR. ON JUNE 2, 2017 WE WERE AT TOY R US WITH OUR PARENTS AND OUR 6 YEAR OLD SON, A TOTAL OF 5 PEOPLE. FOR CONTEXT, MY SON SITS NEXT TO THE DRIVER SIDE FALCON DOOR, ME IN THE CENTER AND MY MOM ON THE RIGHT. MY HUSBAND AND FATHER ARE IN THE FRONT. AS WE WERE LEAVING, THE LEFT SIDE FALCON DOOR WAS STUCK AGAIN. WE IMMEDIATELY CALLED THE SERVICE CENTER DUE TO IT BEING FRIDAY BUT SINCE IT WAS LATE IN THE DAY WE LEFT A MESSAGE AS THEY WERE ALREADY CLOSED. WE STARTED TO DRIVE HOME BECAUSE THROUGH OUR PREVIOUS EXPERIENCE WE WERE ALWAYS ADVISED TO DRIVE THE CAR BACK TO THE SERVICE CENTER AS THE CAR IS STILL DRIVABLE. DURING THE RIDE, I WAS CALLING THE ROADSIDE ASSISTANCE TO WRITE UP A TICKET TO REINFORCE TO THE SERVICE CENTER TO CALL US TO SCHEDULE SERVICE FIRST THING IN THE MORNING. WHILE ON THE PHONE WITH ROADSIDE ASSISTANCE, I HEAD A CLICK IN THE DOOR AND THE MOTOR AS THE DOOR STARTED TO LIFT OPEN. I GRABBED ONTO THE DOOR WITH MY LEFT HAND AND HELD ON AND THE DOOR HAD ABOUT A 2-3 INCH GAP. WE HAD BEEN ON THE ROAD FOR APPROXIMATELY 15 MINUTES AT THIS TIME AND WERE ON THE 5 NORTH FREEWAY RIGHT BEFORE THE TUSTIN RANCH EXIT. WE IMMEDIATELY EXITED AND PARKED IN THE TUSTIN AUTO CENTER. THE DOOR OPENED ONCE WE PARKED AND CLICKED CLOSED ONCE THE BUTTON WAS PRESSED. AS WE WERE CLOSE TO HOME AND CAN DRIVE HOME VIA LOCAL STREETS, WE DROVE HOME. WE INFORMED ROADSIDE ASSISTANCE TO IMMEDIATELY SET UP A TOW FIRST THING IN THE MORNING ON SATURDAY. THIS IS THE FOURTH TIME THE DOOR HAS MALFUNCTIONED, THE OTHER THREE TIMES OCCURRED ON JAN .28. APRIL 23, AND APRIL 25 AND THEIR ATTEMPTS TO FIX DOOR HAS BEEN UNSUCCESSFUL BUT THIS LAST INCIDENT ADDED ON THE DOOR OPENING ON HIGHWAY WOULD LEAD TO SERIOUS BODILY INJURY HAD I NOT GRABBED ONTO THE DOOR. PLEASE CONTACT US FOR MORE DETAIL TIMELINE.
Additional Notes:
DRIVER SIDE FALCON DOOR OPENED WHILE DRIVING ON HIGHWAY WITH MY 6 Y.O. SITTING NEXT TO DOOR. ON JUNE 2, 2017 WE WERE AT TOY R US WITH OUR PARENTS AND OUR 6 YEAR OLD SON, A TOTAL OF 5 PEOPLE. FOR CONTEXT, MY SON SITS NEXT TO THE DRIVER SIDE FALCON DOOR, ME IN THE CENTER AND MY MOM ON THE RIGHT. MY HUSBAND AND FATHER ARE IN THE FRONT. AS WE WERE LEAVING, THE LEFT SIDE FALCON DOOR WAS STUCK AGAIN. WE IMMEDIATELY CALLED THE SERVICE CENTER DUE TO IT BEING FRIDAY BUT SINCE IT WAS LATE IN THE DAY WE LEFT A MESSAGE AS THEY WERE ALREADY CLOSED. WE STARTED TO DRIVE HOME BECAUSE THROUGH OUR PREVIOUS EXPERIENCE WE WERE ALWAYS ADVISED TO DRIVE THE CAR BACK TO THE SERVICE CENTER AS THE CAR IS STILL DRIVABLE. DURING THE RIDE, I WAS CALLING THE ROADSIDE ASSISTANCE TO WRITE UP A TICKET TO REINFORCE TO THE SERVICE CENTER TO CALL US TO SCHEDULE SERVICE FIRST THING IN THE MORNING. WHILE ON THE PHONE WITH ROADSIDE ASSISTANCE, I HEAD A CLICK IN THE DOOR AND THE MOTOR AS THE DOOR STARTED TO LIFT OPEN. I GRABBED ONTO THE DOOR WITH MY LEFT HAND AND HELD ON AND THE DOOR HAD ABOUT A 2-3 INCH GAP. WE HAD BEEN ON THE ROAD FOR APPROXIMATELY 15 MINUTES AT THIS TIME AND WERE ON THE 5 NORTH FREEWAY RIGHT BEFORE THE TUSTIN RANCH EXIT. WE IMMEDIATELY EXITED AND PARKED IN THE TUSTIN AUTO CENTER. THE DOOR OPENED ONCE WE PARKED AND CLICKED CLOSED ONCE THE BUTTON WAS PRESSED. AS WE WERE CLOSE TO HOME AND CAN DRIVE HOME VIA LOCAL STREETS, WE DROVE HOME. WE INFORMED ROADSIDE ASSISTANCE TO IMMEDIATELY SET UP A TOW FIRST THING IN THE MORNING ON SATURDAY. THIS IS THE FOURTH TIME THE DOOR HAS MALFUNCTIONED, THE OTHER THREE TIMES OCCURRED ON JAN .28. APRIL 23, AND APRIL 25 AND THEIR ATTEMPTS TO FIX DOOR HAS BEEN UNSUCCESSFUL BUT THIS LAST INCIDENT ADDED ON THE DOOR OPENING ON HIGHWAY WOULD LEAD TO SERIOUS BODILY INJURY HAD I NOT GRABBED ONTO THE DOOR. PLEASE CONTACT US FOR MORE DETAIL TIMELINE.
Mfg Campaign: 10994281
Recall Date: Jun 10, 2017
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
RECEIVED A RECALL NOTICE WITH NHTSA RECALL CODE 17V-260. THERE IS A PROBLEM WITH THE PARKING BRAKE CALIPER THAT "CAN RESULT IN AN INABILITY TO MOVE A PARKED VEHICLE" OR AN "INCREASED RISK OF A CRASH". I RECEIVED THIS NOTICE TODAY, JUNE 10, BUT TESLA DOESN'T EXPECT TO HAVE THE NECESSARY PARTS UNTIL OCTOBER!! THIS TO ME SEEMS UNREASONABLE.
Corrective Action:
RECEIVED A RECALL NOTICE WITH NHTSA RECALL CODE 17V-260. THERE IS A PROBLEM WITH THE PARKING BRAKE CALIPER THAT "CAN RESULT IN AN INABILITY TO MOVE A PARKED VEHICLE" OR AN "INCREASED RISK OF A CRASH". I RECEIVED THIS NOTICE TODAY, JUNE 10, BUT TESLA DOESN'T EXPECT TO HAVE THE NECESSARY PARTS UNTIL OCTOBER!! THIS TO ME SEEMS UNREASONABLE.
Additional Notes:
RECEIVED A RECALL NOTICE WITH NHTSA RECALL CODE 17V-260. THERE IS A PROBLEM WITH THE PARKING BRAKE CALIPER THAT "CAN RESULT IN AN INABILITY TO MOVE A PARKED VEHICLE" OR AN "INCREASED RISK OF A CRASH". I RECEIVED THIS NOTICE TODAY, JUNE 10, BUT TESLA DOESN'T EXPECT TO HAVE THE NECESSARY PARTS UNTIL OCTOBER!! THIS TO ME SEEMS UNREASONABLE.
Mfg Campaign: 10994294
Recall Date: Jun 10, 2017
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THERE IS SEVERE GHOSTING WHEN LOOKING AT ONCOMING TRAFFIC DURING THE DAY AND NIGHT. THE LIGHTS INSTEAD OF 1 LIGHT BECOMES 2 SETS OF LIGHTS CAUSING CONFUSION.
Corrective Action:
THERE IS SEVERE GHOSTING WHEN LOOKING AT ONCOMING TRAFFIC DURING THE DAY AND NIGHT. THE LIGHTS INSTEAD OF 1 LIGHT BECOMES 2 SETS OF LIGHTS CAUSING CONFUSION.
Additional Notes:
THERE IS SEVERE GHOSTING WHEN LOOKING AT ONCOMING TRAFFIC DURING THE DAY AND NIGHT. THE LIGHTS INSTEAD OF 1 LIGHT BECOMES 2 SETS OF LIGHTS CAUSING CONFUSION.
Mfg Campaign: 10994139
Recall Date: Jun 9, 2017
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A MODEL X IN THE JUNKYARD. THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE TREAD IS DAMAGED ON BOTH OF THE FRONT TIRES. THE BACK WHEELS HAVE GONE SEVERELY WHOMPY BUT THERE IS NO SERIOUS DAMAGE TO THE REAR OF THE CAR THAT WOULD EXPLAIN WHY THEY HAVE BEEN SKEWED AND DAMAGED. I AM FILING THIS REPORT AS A CONCERNED CITIZEN. OWNERS ARE BEING DISCOURAGED FROM FILING COMPLAINTS IN CASE IT INJURES THE TESLA SHARE PRICE. PLEASE INVESTIGATE.
Corrective Action:
HERE IS A MODEL X IN THE JUNKYARD. THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE TREAD IS DAMAGED ON BOTH OF THE FRONT TIRES. THE BACK WHEELS HAVE GONE SEVERELY WHOMPY BUT THERE IS NO SERIOUS DAMAGE TO THE REAR OF THE CAR THAT WOULD EXPLAIN WHY THEY HAVE BEEN SKEWED AND DAMAGED. I AM FILING THIS REPORT AS A CONCERNED CITIZEN. OWNERS ARE BEING DISCOURAGED FROM FILING COMPLAINTS IN CASE IT INJURES THE TESLA SHARE PRICE. PLEASE INVESTIGATE.
Additional Notes:
HERE IS A MODEL X IN THE JUNKYARD. THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE TREAD IS DAMAGED ON BOTH OF THE FRONT TIRES. THE BACK WHEELS HAVE GONE SEVERELY WHOMPY BUT THERE IS NO SERIOUS DAMAGE TO THE REAR OF THE CAR THAT WOULD EXPLAIN WHY THEY HAVE BEEN SKEWED AND DAMAGED. I AM FILING THIS REPORT AS A CONCERNED CITIZEN. OWNERS ARE BEING DISCOURAGED FROM FILING COMPLAINTS IN CASE IT INJURES THE TESLA SHARE PRICE. PLEASE INVESTIGATE.
Mfg Campaign: 10983797
Recall Date: May 6, 2017
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THE CAT IS NOW OUT OF THE BAG. THE WAY TO CHEAT THE "HANDS ON WHEEL" NAG IS TO TIE A WATER BOTTLE TO THE WHEEL. SINCE THERE IS A WIDESPREAD BELIEF THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IT IS PROBABLE THAT THIS ENHANCEMENT WILL BE ADOPTED BY TESLA OWNERS WORLDWIDE. HERE ARE JUST 2 VIDEOS OF THE BOTTLE TECHNIQUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LMMGWTGTCJQ AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JSGTVRBEGPQ PLEASE INVESTIGATE.
Corrective Action:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THE CAT IS NOW OUT OF THE BAG. THE WAY TO CHEAT THE "HANDS ON WHEEL" NAG IS TO TIE A WATER BOTTLE TO THE WHEEL. SINCE THERE IS A WIDESPREAD BELIEF THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IT IS PROBABLE THAT THIS ENHANCEMENT WILL BE ADOPTED BY TESLA OWNERS WORLDWIDE. HERE ARE JUST 2 VIDEOS OF THE BOTTLE TECHNIQUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LMMGWTGTCJQ AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JSGTVRBEGPQ PLEASE INVESTIGATE.
Additional Notes:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THE CAT IS NOW OUT OF THE BAG. THE WAY TO CHEAT THE "HANDS ON WHEEL" NAG IS TO TIE A WATER BOTTLE TO THE WHEEL. SINCE THERE IS A WIDESPREAD BELIEF THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IT IS PROBABLE THAT THIS ENHANCEMENT WILL BE ADOPTED BY TESLA OWNERS WORLDWIDE. HERE ARE JUST 2 VIDEOS OF THE BOTTLE TECHNIQUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LMMGWTGTCJQ AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JSGTVRBEGPQ PLEASE INVESTIGATE.
Mfg Campaign: 10983626
Recall Date: May 5, 2017
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THE CAT IS NOW OUT OF THE BAG. THE WAY TO CHEAT THE "HANDS ON WHEEL" NAG IS TO TIE A WATER BOTTLE TO THE WHEEL. SINCE THERE IS A WIDESPREAD BELIEF THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IT IS PROBABLE THAT THIS ENHANCEMENT WILL BE ADOPTED BY TESLA OWNERS WORLDWIDE. HERE ARE JUST 2 VIDEOS OF THE BOTTLE TECHNIQUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LMMGWTGTCJQ AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JSGTVRBEGPQ PLEASE INVESTIGATE.
Corrective Action:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THE CAT IS NOW OUT OF THE BAG. THE WAY TO CHEAT THE "HANDS ON WHEEL" NAG IS TO TIE A WATER BOTTLE TO THE WHEEL. SINCE THERE IS A WIDESPREAD BELIEF THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IT IS PROBABLE THAT THIS ENHANCEMENT WILL BE ADOPTED BY TESLA OWNERS WORLDWIDE. HERE ARE JUST 2 VIDEOS OF THE BOTTLE TECHNIQUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LMMGWTGTCJQ AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JSGTVRBEGPQ PLEASE INVESTIGATE.
Additional Notes:
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THE CAT IS NOW OUT OF THE BAG. THE WAY TO CHEAT THE "HANDS ON WHEEL" NAG IS TO TIE A WATER BOTTLE TO THE WHEEL. SINCE THERE IS A WIDESPREAD BELIEF THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IT IS PROBABLE THAT THIS ENHANCEMENT WILL BE ADOPTED BY TESLA OWNERS WORLDWIDE. HERE ARE JUST 2 VIDEOS OF THE BOTTLE TECHNIQUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LMMGWTGTCJQ AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JSGTVRBEGPQ PLEASE INVESTIGATE.
Mfg Campaign: 10983626
Recall Date: May 5, 2017
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Corrective Action:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Additional Notes:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Mfg Campaign: 10980353
Recall Date: Apr 25, 2017
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Corrective Action:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Additional Notes:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Mfg Campaign: 10980353
Recall Date: Apr 25, 2017
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Corrective Action:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Additional Notes:
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
Mfg Campaign: 10980353
Recall Date: Apr 25, 2017
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=3&LOADRECENT=TRUE IT HAS DONE ONLY 3000 MILES. THE FRONT SUSPENSION HAS FALLEN APART AND THE WHEEL HAS BEEN COMPLETELY SLICED IN HALF. AIRBAGS HAVE NOT DEPLOYED. THERE IS ABSOLUTELY NO DAMAGE TO THE BODYWORK THAT WOULD INDICATE THE SLICED WHEEL WAS THE RESULT OF A COLLISION. THIS IS A CLEAR CUT CASE OF MECHANICAL FAILURE. PLEASE INVESTIGATE. YOU SHOULD ALSO BE AWARE BY NOW THAT OWNERS ARE DISCOURAGED FROM FILING REPORTS DUE TO PEER PRESSURE FROM TESLA AFICIONADOS AND BY TESLAS USE OF NDA. I
Corrective Action:
HERE IS A MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=3&LOADRECENT=TRUE IT HAS DONE ONLY 3000 MILES. THE FRONT SUSPENSION HAS FALLEN APART AND THE WHEEL HAS BEEN COMPLETELY SLICED IN HALF. AIRBAGS HAVE NOT DEPLOYED. THERE IS ABSOLUTELY NO DAMAGE TO THE BODYWORK THAT WOULD INDICATE THE SLICED WHEEL WAS THE RESULT OF A COLLISION. THIS IS A CLEAR CUT CASE OF MECHANICAL FAILURE. PLEASE INVESTIGATE. YOU SHOULD ALSO BE AWARE BY NOW THAT OWNERS ARE DISCOURAGED FROM FILING REPORTS DUE TO PEER PRESSURE FROM TESLA AFICIONADOS AND BY TESLAS USE OF NDA. I
Additional Notes:
HERE IS A MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=3&LOADRECENT=TRUE IT HAS DONE ONLY 3000 MILES. THE FRONT SUSPENSION HAS FALLEN APART AND THE WHEEL HAS BEEN COMPLETELY SLICED IN HALF. AIRBAGS HAVE NOT DEPLOYED. THERE IS ABSOLUTELY NO DAMAGE TO THE BODYWORK THAT WOULD INDICATE THE SLICED WHEEL WAS THE RESULT OF A COLLISION. THIS IS A CLEAR CUT CASE OF MECHANICAL FAILURE. PLEASE INVESTIGATE. YOU SHOULD ALSO BE AWARE BY NOW THAT OWNERS ARE DISCOURAGED FROM FILING REPORTS DUE TO PEER PRESSURE FROM TESLA AFICIONADOS AND BY TESLAS USE OF NDA. I
Mfg Campaign: 10979417
Recall Date: Apr 19, 2017
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I AM FILING THIS COMPLAINT DUE TO THE FACT THAT TESLA OWNERS ARE FAILING TO REPORT SIMILAR SUSPENSION FAILURES THEMSELVES DUE TO BRAND LOYALTY AND INVESTMENT IN TESLA. HERE IS A NEW THREAD ON WHICH SEVERAL OWNERS REPORT SNAPPED SUSPENSION COMPONENTS. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/63DTWS/TESLA_MODEL_X_SUSPENSION_QUALITY_ISSUE_PASSENGER/ SNIP: I WAS DRIVING MY MODEL X P90D ON A LOCAL STREET 2 DAYS AGO. WHEN I MADE A V-SHAPED RIGHT TURN AT THE SLOW SPEED OF 5 TO 10 MI/H, I HIT A VERY SMALL POTHOLE AND HEARD A BANG. THERE WAS NO VIBRATION AT ALL, SO I DIDN'T PAY ATTENTION AT THE TIME. THE CAR WAS DRIVING PERFECTLY NORMAL FOR THE REST OF THAT DAY. I DROVE ANOTHER 40 MILES OR SO, INCLUDING 20 MILES ON THE HIGHWAY WITH 60+ MI/H SPEED. THE ISSUE CAME UP THE NEXT DAY WHEN I WAS PULLING MY CAR OUT OF THE GARAGE. I HEARD ANOTHER BANG WHEN THE CAR WAS BACKING, AND MY STEERING BECAME STIFF. THE CAR WOULDN'T MOVE ANYMORE. THEN THE "SUSPENSION NEEDS SERVICE" WARNING CAME OUT THE INSTRUMENT PANEL. I CAME OUT AND CHECK THE CAR, FOUND OUT THAT THE ENTIRE FRONT WHEEL SNAPPED OFF! THE POTHOLE WASN'T THAT BIG, IT'S ONLY 2 INCHES DEEP, MAX. THERE WAS NO REPEATED HARD IMPACTS. I WOULDN'T EVEN SAY THAT PARTICULAR IMPACT WAS HARD! I ONLY HAD THE CAR FOR 2 MONTHS AND HAD ONLY 1000 MILES ON IT. PHOTOS ARE ATTACHED. PLEASE DO NOT ALLOW THIS DANGEROUS SITUATION TO CONTINUE. A RECALL IS LONG OVERDUE. THANK YOU. CONCERNED CITIZEN WHO SHARES THE ROADS WITH THESE TESLAS.
Corrective Action:
I AM FILING THIS COMPLAINT DUE TO THE FACT THAT TESLA OWNERS ARE FAILING TO REPORT SIMILAR SUSPENSION FAILURES THEMSELVES DUE TO BRAND LOYALTY AND INVESTMENT IN TESLA. HERE IS A NEW THREAD ON WHICH SEVERAL OWNERS REPORT SNAPPED SUSPENSION COMPONENTS. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/63DTWS/TESLA_MODEL_X_SUSPENSION_QUALITY_ISSUE_PASSENGER/ SNIP: I WAS DRIVING MY MODEL X P90D ON A LOCAL STREET 2 DAYS AGO. WHEN I MADE A V-SHAPED RIGHT TURN AT THE SLOW SPEED OF 5 TO 10 MI/H, I HIT A VERY SMALL POTHOLE AND HEARD A BANG. THERE WAS NO VIBRATION AT ALL, SO I DIDN'T PAY ATTENTION AT THE TIME. THE CAR WAS DRIVING PERFECTLY NORMAL FOR THE REST OF THAT DAY. I DROVE ANOTHER 40 MILES OR SO, INCLUDING 20 MILES ON THE HIGHWAY WITH 60+ MI/H SPEED. THE ISSUE CAME UP THE NEXT DAY WHEN I WAS PULLING MY CAR OUT OF THE GARAGE. I HEARD ANOTHER BANG WHEN THE CAR WAS BACKING, AND MY STEERING BECAME STIFF. THE CAR WOULDN'T MOVE ANYMORE. THEN THE "SUSPENSION NEEDS SERVICE" WARNING CAME OUT THE INSTRUMENT PANEL. I CAME OUT AND CHECK THE CAR, FOUND OUT THAT THE ENTIRE FRONT WHEEL SNAPPED OFF! THE POTHOLE WASN'T THAT BIG, IT'S ONLY 2 INCHES DEEP, MAX. THERE WAS NO REPEATED HARD IMPACTS. I WOULDN'T EVEN SAY THAT PARTICULAR IMPACT WAS HARD! I ONLY HAD THE CAR FOR 2 MONTHS AND HAD ONLY 1000 MILES ON IT. PHOTOS ARE ATTACHED. PLEASE DO NOT ALLOW THIS DANGEROUS SITUATION TO CONTINUE. A RECALL IS LONG OVERDUE. THANK YOU. CONCERNED CITIZEN WHO SHARES THE ROADS WITH THESE TESLAS.
Additional Notes:
I AM FILING THIS COMPLAINT DUE TO THE FACT THAT TESLA OWNERS ARE FAILING TO REPORT SIMILAR SUSPENSION FAILURES THEMSELVES DUE TO BRAND LOYALTY AND INVESTMENT IN TESLA. HERE IS A NEW THREAD ON WHICH SEVERAL OWNERS REPORT SNAPPED SUSPENSION COMPONENTS. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/63DTWS/TESLA_MODEL_X_SUSPENSION_QUALITY_ISSUE_PASSENGER/ SNIP: I WAS DRIVING MY MODEL X P90D ON A LOCAL STREET 2 DAYS AGO. WHEN I MADE A V-SHAPED RIGHT TURN AT THE SLOW SPEED OF 5 TO 10 MI/H, I HIT A VERY SMALL POTHOLE AND HEARD A BANG. THERE WAS NO VIBRATION AT ALL, SO I DIDN'T PAY ATTENTION AT THE TIME. THE CAR WAS DRIVING PERFECTLY NORMAL FOR THE REST OF THAT DAY. I DROVE ANOTHER 40 MILES OR SO, INCLUDING 20 MILES ON THE HIGHWAY WITH 60+ MI/H SPEED. THE ISSUE CAME UP THE NEXT DAY WHEN I WAS PULLING MY CAR OUT OF THE GARAGE. I HEARD ANOTHER BANG WHEN THE CAR WAS BACKING, AND MY STEERING BECAME STIFF. THE CAR WOULDN'T MOVE ANYMORE. THEN THE "SUSPENSION NEEDS SERVICE" WARNING CAME OUT THE INSTRUMENT PANEL. I CAME OUT AND CHECK THE CAR, FOUND OUT THAT THE ENTIRE FRONT WHEEL SNAPPED OFF! THE POTHOLE WASN'T THAT BIG, IT'S ONLY 2 INCHES DEEP, MAX. THERE WAS NO REPEATED HARD IMPACTS. I WOULDN'T EVEN SAY THAT PARTICULAR IMPACT WAS HARD! I ONLY HAD THE CAR FOR 2 MONTHS AND HAD ONLY 1000 MILES ON IT. PHOTOS ARE ATTACHED. PLEASE DO NOT ALLOW THIS DANGEROUS SITUATION TO CONTINUE. A RECALL IS LONG OVERDUE. THANK YOU. CONCERNED CITIZEN WHO SHARES THE ROADS WITH THESE TESLAS.
Mfg Campaign: 10971041
Recall Date: Apr 7, 2017
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/38642046-2016-TESLA-MODEL-X-VAN-NUYS-CA THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING THEM TO JAM UP IN THE WHEEL WELLS. THE BACK RIGHT HAND WHEEL HAS GONE WHOMPY. SEE THE LISTING AND THE ATTACHED PHOTOGRAPHS. PLEASE INVESTIGATE THE CAUSE OF THE MULTIPLE FAILURES IN THE TESLA SUSPENSIONS. THANK YOU. CONCERNED CITIZEN.
Corrective Action:
HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/38642046-2016-TESLA-MODEL-X-VAN-NUYS-CA THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING THEM TO JAM UP IN THE WHEEL WELLS. THE BACK RIGHT HAND WHEEL HAS GONE WHOMPY. SEE THE LISTING AND THE ATTACHED PHOTOGRAPHS. PLEASE INVESTIGATE THE CAUSE OF THE MULTIPLE FAILURES IN THE TESLA SUSPENSIONS. THANK YOU. CONCERNED CITIZEN.
Additional Notes:
HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/38642046-2016-TESLA-MODEL-X-VAN-NUYS-CA THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING THEM TO JAM UP IN THE WHEEL WELLS. THE BACK RIGHT HAND WHEEL HAS GONE WHOMPY. SEE THE LISTING AND THE ATTACHED PHOTOGRAPHS. PLEASE INVESTIGATE THE CAUSE OF THE MULTIPLE FAILURES IN THE TESLA SUSPENSIONS. THANK YOU. CONCERNED CITIZEN.
Mfg Campaign: 10971044
Recall Date: Apr 7, 2017
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS YET ANOTHER TESLA MODEL X WITH A COLLAPSED SUSPENSION AND A FRONT WHEEL FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=2&LOADRECENT=TRUE NOT ONLY IS THE WHEEL SNAPPED OFF BUT IT HAS BEEN SLICED IN HALF BECAUSE THE SUSPENSION FAILED WHILST THE CAR WAS STILL TRAVELLING DOWN THE ROAD. THE RATE OF FAILURE ON THESE TESLAS IS VERY MUCH HIGHER THAN ANY OTHER BRAND OF CAR. IT IS VERY CONCERNING THAT NO ACTION HAS BEEN TAKEN TO REMEDY THIS DANGEROUS SITUATION. PLEASE INVESTIGATE. THANK YOU. A CONCERNED CITIZEN.
Corrective Action:
HERE IS YET ANOTHER TESLA MODEL X WITH A COLLAPSED SUSPENSION AND A FRONT WHEEL FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=2&LOADRECENT=TRUE NOT ONLY IS THE WHEEL SNAPPED OFF BUT IT HAS BEEN SLICED IN HALF BECAUSE THE SUSPENSION FAILED WHILST THE CAR WAS STILL TRAVELLING DOWN THE ROAD. THE RATE OF FAILURE ON THESE TESLAS IS VERY MUCH HIGHER THAN ANY OTHER BRAND OF CAR. IT IS VERY CONCERNING THAT NO ACTION HAS BEEN TAKEN TO REMEDY THIS DANGEROUS SITUATION. PLEASE INVESTIGATE. THANK YOU. A CONCERNED CITIZEN.
Additional Notes:
HERE IS YET ANOTHER TESLA MODEL X WITH A COLLAPSED SUSPENSION AND A FRONT WHEEL FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=2&LOADRECENT=TRUE NOT ONLY IS THE WHEEL SNAPPED OFF BUT IT HAS BEEN SLICED IN HALF BECAUSE THE SUSPENSION FAILED WHILST THE CAR WAS STILL TRAVELLING DOWN THE ROAD. THE RATE OF FAILURE ON THESE TESLAS IS VERY MUCH HIGHER THAN ANY OTHER BRAND OF CAR. IT IS VERY CONCERNING THAT NO ACTION HAS BEEN TAKEN TO REMEDY THIS DANGEROUS SITUATION. PLEASE INVESTIGATE. THANK YOU. A CONCERNED CITIZEN.
Mfg Campaign: 10970633
Recall Date: Apr 5, 2017
Tesla, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .
Corrective Action:
I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .
Additional Notes:
I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .
Mfg Campaign: 10970822
Recall Date: Apr 5, 2017
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .
Corrective Action:
I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .
Additional Notes:
I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .
Mfg Campaign: 10970822
Recall Date: Apr 5, 2017
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Focus: Lemon Law, Personal Injury
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