Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-20-001
Recall Date: Mar 19, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-20-001
Recall Date: Dec 23, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-005
Recall Date: Nov 3, 2023
Consumer Complaints
70 ComplaintsTesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Oct 5th - blinker is on turning into driveway at 1mph and got the alarms / wheel jerking I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Oct 5th - blinker is on turning into driveway at 1mph and got the alarms / wheel jerking I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Oct 5th - blinker is on turning into driveway at 1mph and got the alarms / wheel jerking I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623022
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623023
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623023
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 29th 12:35pm passing truck double parked jerked wheel back towards truck I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623023
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623024
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623024
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 27th 8:59am turning into serramonte center, blinker was on, sounds alarms and jerks wheel 6:53 pm into garage my garage jerked wheel swerved towards wall I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623024
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623026
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623026
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 26 1:38pm pulling in garage it swerved wheel towards wall and sounded alarms I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623026
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623027
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623027
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Corrective Action:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Additional Notes:
Sept 25 2:14pm pulling into garage and it swerved towards wall and sounded alarms 7:04pm turning into stonestown shopping center right from stop sign, alarms and jerking wheel force to go straight. Blinker was on. I have lane departure disabled, am manually driving under 15mph, and use proper blinker but this “safety feature” causes it to “jerk” the wheel and display warnings to the detriment of safety. This affects the entire fleet and was never an issue before around 2022-2023.
Mfg Campaign: 11623027
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Corrective Action:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Additional Notes:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Mfg Campaign: 11623035
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Corrective Action:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Additional Notes:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Mfg Campaign: 11623035
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Corrective Action:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Additional Notes:
7:38pm pulling into garage it jerked wheel right towards wall/edge of garage door assembly and sounded audible alarms (was driving manually and lane departure settings are allegedly disabled)
Mfg Campaign: 11623035
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Corrective Action:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Additional Notes:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Mfg Campaign: 11616484
Recall Date: Sep 25, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Corrective Action:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Additional Notes:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Mfg Campaign: 11616484
Recall Date: Sep 25, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Corrective Action:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Additional Notes:
Driving into my garage the vehicle is swerving the wheel and sounding alarms that I am “departing a lane” even though I do not have a lane departure Alerts or assistance enabled. Unlike Tesla response to my reports, this is when I am driving manually auto pilot is not engaged like they keep asserting
Mfg Campaign: 11616484
Recall Date: Sep 25, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
-The front suspension half shafts or CV joints produce a known vibration through the accelerator pedal, steering wheel at 25-40 mph during cold starts for the first 3-5 minutes of driving. This is a factory new vehicle. The problem is regularly addressed on Tesla owner forums, noting it is present in all new Tesla Model S vehicles 2019 through 2024. -CV joint vibration is typically caused my misalignment that can ultimately lead to premature wear and failures in the suspension system and potentially the vehicle pulling to one side unexpectedly, potentially wobbling, and ultimately leading to a failure resulting in a potential impact with another object/vehicle. -Tesla Dealership acknowledged that the vibration concern is coming from the CV half shafts but did not have a solution and described the condition as a known issue that is just "inherent to high performance vehicles." In the past, TSBs were posted guiding users to lower the vehicle to reduce the misalignment, but it ultimately did not solve the problem. However, the TSB highlights/indicates that Tesla is aware of CV misalignment, which causes vibration.
Corrective Action:
-The front suspension half shafts or CV joints produce a known vibration through the accelerator pedal, steering wheel at 25-40 mph during cold starts for the first 3-5 minutes of driving. This is a factory new vehicle. The problem is regularly addressed on Tesla owner forums, noting it is present in all new Tesla Model S vehicles 2019 through 2024. -CV joint vibration is typically caused my misalignment that can ultimately lead to premature wear and failures in the suspension system and potentially the vehicle pulling to one side unexpectedly, potentially wobbling, and ultimately leading to a failure resulting in a potential impact with another object/vehicle. -Tesla Dealership acknowledged that the vibration concern is coming from the CV half shafts but did not have a solution and described the condition as a known issue that is just "inherent to high performance vehicles." In the past, TSBs were posted guiding users to lower the vehicle to reduce the misalignment, but it ultimately did not solve the problem. However, the TSB highlights/indicates that Tesla is aware of CV misalignment, which causes vibration.
Additional Notes:
-The front suspension half shafts or CV joints produce a known vibration through the accelerator pedal, steering wheel at 25-40 mph during cold starts for the first 3-5 minutes of driving. This is a factory new vehicle. The problem is regularly addressed on Tesla owner forums, noting it is present in all new Tesla Model S vehicles 2019 through 2024. -CV joint vibration is typically caused my misalignment that can ultimately lead to premature wear and failures in the suspension system and potentially the vehicle pulling to one side unexpectedly, potentially wobbling, and ultimately leading to a failure resulting in a potential impact with another object/vehicle. -Tesla Dealership acknowledged that the vibration concern is coming from the CV half shafts but did not have a solution and described the condition as a known issue that is just "inherent to high performance vehicles." In the past, TSBs were posted guiding users to lower the vehicle to reduce the misalignment, but it ultimately did not solve the problem. However, the TSB highlights/indicates that Tesla is aware of CV misalignment, which causes vibration.
Mfg Campaign: 11612498
Recall Date: Sep 4, 2024
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