Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-20-001
Recall Date: Mar 19, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-20-001
Recall Date: Dec 23, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-009
Recall Date: Dec 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-005
Recall Date: Nov 3, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-004
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Consumer Complaints
136 ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The turn signals are confusing and will lead accidents or not using them entirely. The signals were moved from a stalk in earlier models to two stacked buttons on the left side of steering wheel. This leads to accidentally signaling in the wrong direction and looking down at the wheel before each turn which is also unsafe. The buttons are not raised so it’s also too easy to intend to signal but accidentally miss the button while turning. Tesla should replace the old turn stalk or move the right turn signal to the right side of the wheel and raise the buttons so you can feel them.
Corrective Action:
The turn signals are confusing and will lead accidents or not using them entirely. The signals were moved from a stalk in earlier models to two stacked buttons on the left side of steering wheel. This leads to accidentally signaling in the wrong direction and looking down at the wheel before each turn which is also unsafe. The buttons are not raised so it’s also too easy to intend to signal but accidentally miss the button while turning. Tesla should replace the old turn stalk or move the right turn signal to the right side of the wheel and raise the buttons so you can feel them.
Additional Notes:
The turn signals are confusing and will lead accidents or not using them entirely. The signals were moved from a stalk in earlier models to two stacked buttons on the left side of steering wheel. This leads to accidentally signaling in the wrong direction and looking down at the wheel before each turn which is also unsafe. The buttons are not raised so it’s also too easy to intend to signal but accidentally miss the button while turning. Tesla should replace the old turn stalk or move the right turn signal to the right side of the wheel and raise the buttons so you can feel them.
Mfg Campaign: 11562700
Recall Date: Dec 30, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The activation of the horn using a small capacitive button on the right side of the steering wheel is a serious safety problem. I have had numerous near miss incidents that were closer than they should have been because I was unable to quickly locate and activate the tiny horn button. I've tried using the "whole palm" method described by the manufacturer, but my palm is so large, that it doesn't easily fit in the space between the air-bag cover and the wheel, and I just end up activating the windshield wipers (which makes things even worse!!) The CEO comment in 2021 that every vehicle manufactured after November 2021 had the necessary hardware to activate the horn by pressing on the air-bag cover (like most normal cars) and that only a firmware update was needed to make it available. However, it's now more than two years later, and the problem still has not been corrected.
Corrective Action:
The activation of the horn using a small capacitive button on the right side of the steering wheel is a serious safety problem. I have had numerous near miss incidents that were closer than they should have been because I was unable to quickly locate and activate the tiny horn button. I've tried using the "whole palm" method described by the manufacturer, but my palm is so large, that it doesn't easily fit in the space between the air-bag cover and the wheel, and I just end up activating the windshield wipers (which makes things even worse!!) The CEO comment in 2021 that every vehicle manufactured after November 2021 had the necessary hardware to activate the horn by pressing on the air-bag cover (like most normal cars) and that only a firmware update was needed to make it available. However, it's now more than two years later, and the problem still has not been corrected.
Additional Notes:
The activation of the horn using a small capacitive button on the right side of the steering wheel is a serious safety problem. I have had numerous near miss incidents that were closer than they should have been because I was unable to quickly locate and activate the tiny horn button. I've tried using the "whole palm" method described by the manufacturer, but my palm is so large, that it doesn't easily fit in the space between the air-bag cover and the wheel, and I just end up activating the windshield wipers (which makes things even worse!!) The CEO comment in 2021 that every vehicle manufactured after November 2021 had the necessary hardware to activate the horn by pressing on the air-bag cover (like most normal cars) and that only a firmware update was needed to make it available. However, it's now more than two years later, and the problem still has not been corrected.
Mfg Campaign: 11561747
Recall Date: Dec 25, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Corrective Action:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Additional Notes:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Mfg Campaign: 11561109
Recall Date: Dec 20, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Corrective Action:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Additional Notes:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Mfg Campaign: 11561109
Recall Date: Dec 20, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Corrective Action:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Additional Notes:
nhtsa recall 23V-838; TC2023-657 has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road. Please stop.
Mfg Campaign: 11561109
Recall Date: Dec 20, 2023
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Corrective Action:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Additional Notes:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Mfg Campaign: 11559916
Recall Date: Dec 13, 2023
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Corrective Action:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Additional Notes:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Mfg Campaign: 11559916
Recall Date: Dec 13, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Corrective Action:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Additional Notes:
There are several safety related issues with the 2023 Tesla Model S 1) The horn is a tiny raised marking on the steering wheel (right side), and not like in "normal" car where pushing/hitting the center of the steering wheel will activate the horn. This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn "button" 2) The turn signals are also "buttons" on the steering wheel. It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it. 3) The parking warning system works intermittently. I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me. 4) The Auto wipers don't always work. I was driving at 60MPH in heavy rain. The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.
Mfg Campaign: 11559916
Recall Date: Dec 13, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
First of all, I have been driving tesla for 9 years and love them. But this new model S has a tiny button for a horn instead of a center horn. This was a meer annoyance up until today when I was nearly plowed into a by a car going the wrong direction at 60mph and no horn when I'm slamming the middle of the steering wheel. This is a serious and dangerous design flaw that needs to be remedied and recalled. The panic of needing a horn is reflexively to slam your hands in the middle of the steering wheel, not look for a tiny button on the right hand side of the yoke.
Corrective Action:
First of all, I have been driving tesla for 9 years and love them. But this new model S has a tiny button for a horn instead of a center horn. This was a meer annoyance up until today when I was nearly plowed into a by a car going the wrong direction at 60mph and no horn when I'm slamming the middle of the steering wheel. This is a serious and dangerous design flaw that needs to be remedied and recalled. The panic of needing a horn is reflexively to slam your hands in the middle of the steering wheel, not look for a tiny button on the right hand side of the yoke.
Additional Notes:
First of all, I have been driving tesla for 9 years and love them. But this new model S has a tiny button for a horn instead of a center horn. This was a meer annoyance up until today when I was nearly plowed into a by a car going the wrong direction at 60mph and no horn when I'm slamming the middle of the steering wheel. This is a serious and dangerous design flaw that needs to be remedied and recalled. The panic of needing a horn is reflexively to slam your hands in the middle of the steering wheel, not look for a tiny button on the right hand side of the yoke.
Mfg Campaign: 11559068
Recall Date: Dec 8, 2023
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
Both of my rear tires have the inner tread (closest to the center line of the vehicle) separating from the sidewall. Tesla blames the issue on Michelin because the alignment is within specification, and Michelin blames Tesla claiming that the problem is the rear alignment. Every single Tesla Model S Plaid owner I know that has the factory 21” wheel option is having this issue somewhere between 6,000 miles and 16,000 miles (estimated). My vehicle has 12,151 miles on it now, and I first noticed the issue at approximately 11,100 miles. The vehicle is close to being unsafe to drive due to potentially catastrophic issues associated with one or both tires failing at speed. There is absolutely no indication of impending failure, and because it is the inside edge of the tires which are separating, and there is plenty of tread left on the tire, owners are unlikely to notice the issue, especially since the tires are failing well before anyone would expect a tire to fail. Thanks for your consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Both of my rear tires have the inner tread (closest to the center line of the vehicle) separating from the sidewall. Tesla blames the issue on Michelin because the alignment is within specification, and Michelin blames Tesla claiming that the problem is the rear alignment. Every single Tesla Model S Plaid owner I know that has the factory 21” wheel option is having this issue somewhere between 6,000 miles and 16,000 miles (estimated). My vehicle has 12,151 miles on it now, and I first noticed the issue at approximately 11,100 miles. The vehicle is close to being unsafe to drive due to potentially catastrophic issues associated with one or both tires failing at speed. There is absolutely no indication of impending failure, and because it is the inside edge of the tires which are separating, and there is plenty of tread left on the tire, owners are unlikely to notice the issue, especially since the tires are failing well before anyone would expect a tire to fail. Thanks for your consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Both of my rear tires have the inner tread (closest to the center line of the vehicle) separating from the sidewall. Tesla blames the issue on Michelin because the alignment is within specification, and Michelin blames Tesla claiming that the problem is the rear alignment. Every single Tesla Model S Plaid owner I know that has the factory 21” wheel option is having this issue somewhere between 6,000 miles and 16,000 miles (estimated). My vehicle has 12,151 miles on it now, and I first noticed the issue at approximately 11,100 miles. The vehicle is close to being unsafe to drive due to potentially catastrophic issues associated with one or both tires failing at speed. There is absolutely no indication of impending failure, and because it is the inside edge of the tires which are separating, and there is plenty of tread left on the tire, owners are unlikely to notice the issue, especially since the tires are failing well before anyone would expect a tire to fail. Thanks for your consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11558073
Recall Date: Dec 2, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The problem is with the regenerative braking. On an icy road, when the driver takes their foot off the accelerator, regenerative braking starts immediately and is quite strong as this is an electric vehicle. If the braking power is more than the icy road can afford, the wheels will lock up. This can and has caused drivers, including myself, to lose control and spin out. There’s nothing that the driver can do to avoid this, as there is no setting to attenuate or disable this feature (although there used to be a way up until 2021). In fact, the user’s manual actually warns of this: “In snowy or icy conditions, Model S may experience loss of traction during regenerative braking.” That’s it—just a warning as there’s nothing the driver can do about besides to driving in these conditions.
Corrective Action:
The problem is with the regenerative braking. On an icy road, when the driver takes their foot off the accelerator, regenerative braking starts immediately and is quite strong as this is an electric vehicle. If the braking power is more than the icy road can afford, the wheels will lock up. This can and has caused drivers, including myself, to lose control and spin out. There’s nothing that the driver can do to avoid this, as there is no setting to attenuate or disable this feature (although there used to be a way up until 2021). In fact, the user’s manual actually warns of this: “In snowy or icy conditions, Model S may experience loss of traction during regenerative braking.” That’s it—just a warning as there’s nothing the driver can do about besides to driving in these conditions.
Additional Notes:
The problem is with the regenerative braking. On an icy road, when the driver takes their foot off the accelerator, regenerative braking starts immediately and is quite strong as this is an electric vehicle. If the braking power is more than the icy road can afford, the wheels will lock up. This can and has caused drivers, including myself, to lose control and spin out. There’s nothing that the driver can do to avoid this, as there is no setting to attenuate or disable this feature (although there used to be a way up until 2021). In fact, the user’s manual actually warns of this: “In snowy or icy conditions, Model S may experience loss of traction during regenerative braking.” That’s it—just a warning as there’s nothing the driver can do about besides to driving in these conditions.
Mfg Campaign: 11557479
Recall Date: Nov 29, 2023
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
I purchased my new 2023 Tesla Model S in 02/2023 (delivered in Fife, WA). The vehicle has staggered wheel sets - rear wheels/tires wider than the front. After being hit by a vehicle in 07/2023, the two back wheels were damaged. I took the vehicle to Exotic Collision center in Bellevue, WA, a Tesla-approved body-shop. While replacing the wheels in 09/2023, the body-shop found that the front wheels were installed in the rear, and vice versa. As a result, the tires didn’t fit properly which internally damaged the two wheels where wider tires were fit on narrower wheels, and all four tires. This was unrelated to the accident, hence not covered by insurance. I reached out to Tesla in 10/2023, with photos from the body-shop, and contact info of their technician. However, Tesla had denied accountability and demanded I pay in full for replacement tires/wheels. The two reasons they provided are - 1) I should have heard a noise, and brought back the vehicle to them immediately, instead of waiting for a body shop to find it, and 2) I couldn’t provide evidence that I didn’t change the wheels out myself. To me, neither reasoning makes sense. For #1, Tesla couldn’t show me what kind of noise I should have expected. Also, my vehicle is the proof that there would not be noticeable noise from the issue in every case. On #2, it is a case of proving a negative, which does not seem logical in this case. I know this to be an issue at the time I took delivery, given nothing else was done to the wheel-tire assembly until the body-shop tried to replace them in September. Also, this seems to be a safety issue. The body-shop recommended we do not drive as-is, and I had to pay $2718.00 at a local Les Schwab tire store (on 10/23/2023) to purchase a set of tires and wheels so that I can drive the vehicle safely. I strongly believe this should be Tesla’s accountability to resolve. Along with sharing this safety issue with you, I urge your help to resolve the matter.
Corrective Action:
I purchased my new 2023 Tesla Model S in 02/2023 (delivered in Fife, WA). The vehicle has staggered wheel sets - rear wheels/tires wider than the front. After being hit by a vehicle in 07/2023, the two back wheels were damaged. I took the vehicle to Exotic Collision center in Bellevue, WA, a Tesla-approved body-shop. While replacing the wheels in 09/2023, the body-shop found that the front wheels were installed in the rear, and vice versa. As a result, the tires didn’t fit properly which internally damaged the two wheels where wider tires were fit on narrower wheels, and all four tires. This was unrelated to the accident, hence not covered by insurance. I reached out to Tesla in 10/2023, with photos from the body-shop, and contact info of their technician. However, Tesla had denied accountability and demanded I pay in full for replacement tires/wheels. The two reasons they provided are - 1) I should have heard a noise, and brought back the vehicle to them immediately, instead of waiting for a body shop to find it, and 2) I couldn’t provide evidence that I didn’t change the wheels out myself. To me, neither reasoning makes sense. For #1, Tesla couldn’t show me what kind of noise I should have expected. Also, my vehicle is the proof that there would not be noticeable noise from the issue in every case. On #2, it is a case of proving a negative, which does not seem logical in this case. I know this to be an issue at the time I took delivery, given nothing else was done to the wheel-tire assembly until the body-shop tried to replace them in September. Also, this seems to be a safety issue. The body-shop recommended we do not drive as-is, and I had to pay $2718.00 at a local Les Schwab tire store (on 10/23/2023) to purchase a set of tires and wheels so that I can drive the vehicle safely. I strongly believe this should be Tesla’s accountability to resolve. Along with sharing this safety issue with you, I urge your help to resolve the matter.
Additional Notes:
I purchased my new 2023 Tesla Model S in 02/2023 (delivered in Fife, WA). The vehicle has staggered wheel sets - rear wheels/tires wider than the front. After being hit by a vehicle in 07/2023, the two back wheels were damaged. I took the vehicle to Exotic Collision center in Bellevue, WA, a Tesla-approved body-shop. While replacing the wheels in 09/2023, the body-shop found that the front wheels were installed in the rear, and vice versa. As a result, the tires didn’t fit properly which internally damaged the two wheels where wider tires were fit on narrower wheels, and all four tires. This was unrelated to the accident, hence not covered by insurance. I reached out to Tesla in 10/2023, with photos from the body-shop, and contact info of their technician. However, Tesla had denied accountability and demanded I pay in full for replacement tires/wheels. The two reasons they provided are - 1) I should have heard a noise, and brought back the vehicle to them immediately, instead of waiting for a body shop to find it, and 2) I couldn’t provide evidence that I didn’t change the wheels out myself. To me, neither reasoning makes sense. For #1, Tesla couldn’t show me what kind of noise I should have expected. Also, my vehicle is the proof that there would not be noticeable noise from the issue in every case. On #2, it is a case of proving a negative, which does not seem logical in this case. I know this to be an issue at the time I took delivery, given nothing else was done to the wheel-tire assembly until the body-shop tried to replace them in September. Also, this seems to be a safety issue. The body-shop recommended we do not drive as-is, and I had to pay $2718.00 at a local Les Schwab tire store (on 10/23/2023) to purchase a set of tires and wheels so that I can drive the vehicle safely. I strongly believe this should be Tesla’s accountability to resolve. Along with sharing this safety issue with you, I urge your help to resolve the matter.
Mfg Campaign: 11551946
Recall Date: Oct 26, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car does not have a horn button in the center of the steering wheel. There have already been multiple emergency situations where I needed to use the horn but could. It locate the button during the time sensitive emergency. This was a contributor to an an accident on 10/1.
Corrective Action:
The car does not have a horn button in the center of the steering wheel. There have already been multiple emergency situations where I needed to use the horn but could. It locate the button during the time sensitive emergency. This was a contributor to an an accident on 10/1.
Additional Notes:
The car does not have a horn button in the center of the steering wheel. There have already been multiple emergency situations where I needed to use the horn but could. It locate the button during the time sensitive emergency. This was a contributor to an an accident on 10/1.
Mfg Campaign: 11551159
Recall Date: Oct 21, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dear NHTSA Officials, I recently became the proud owner of a 2023 Model S. As pleased as I am with most aspects of the vehicle, there's a pressing safety concern I believe warrants your immediate attention. Nature of the Issue: Over the past two weeks, I encountered two separate incidents where nearby vehicles swerved into my lane. On both occasions, my instinct was to press the center of the steering wheel, expecting the horn to sound. However, it did not. Design Flaw: The actual horn mechanism in these vehicles is situated as a small capacitive touch button on the right side of the steering wheel. For seasoned drivers, such a drastic deviation from convention is not only counter-intuitive but can prove dangerous. Potential Resolution: There is already a discourse around a potential fix for this issue. An over-the-air software update by Tesla was proposed around 18 months ago, which, if implemented, could address the concern. Here is the pertinent tweet from Tesla's CEO, Elon Musk, dated March 1, 2022: Link to Post: [XXX] Request for NHTSA Intervention: I urge the NHTSA to investigate this matter and compel Tesla to either release the promised firmware update or retrofit the steering wheels on the affected Model S and Model X vehicles produced since the design refresh. The implications of this design oversight go beyond just the driver's safety and extend to anyone in proximity to these vehicles. I trust that you will treat this matter with the seriousness it deserves and look forward to your timely action. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear NHTSA Officials, I recently became the proud owner of a 2023 Model S. As pleased as I am with most aspects of the vehicle, there's a pressing safety concern I believe warrants your immediate attention. Nature of the Issue: Over the past two weeks, I encountered two separate incidents where nearby vehicles swerved into my lane. On both occasions, my instinct was to press the center of the steering wheel, expecting the horn to sound. However, it did not. Design Flaw: The actual horn mechanism in these vehicles is situated as a small capacitive touch button on the right side of the steering wheel. For seasoned drivers, such a drastic deviation from convention is not only counter-intuitive but can prove dangerous. Potential Resolution: There is already a discourse around a potential fix for this issue. An over-the-air software update by Tesla was proposed around 18 months ago, which, if implemented, could address the concern. Here is the pertinent tweet from Tesla's CEO, Elon Musk, dated March 1, 2022: Link to Post: [XXX] Request for NHTSA Intervention: I urge the NHTSA to investigate this matter and compel Tesla to either release the promised firmware update or retrofit the steering wheels on the affected Model S and Model X vehicles produced since the design refresh. The implications of this design oversight go beyond just the driver's safety and extend to anyone in proximity to these vehicles. I trust that you will treat this matter with the seriousness it deserves and look forward to your timely action. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear NHTSA Officials, I recently became the proud owner of a 2023 Model S. As pleased as I am with most aspects of the vehicle, there's a pressing safety concern I believe warrants your immediate attention. Nature of the Issue: Over the past two weeks, I encountered two separate incidents where nearby vehicles swerved into my lane. On both occasions, my instinct was to press the center of the steering wheel, expecting the horn to sound. However, it did not. Design Flaw: The actual horn mechanism in these vehicles is situated as a small capacitive touch button on the right side of the steering wheel. For seasoned drivers, such a drastic deviation from convention is not only counter-intuitive but can prove dangerous. Potential Resolution: There is already a discourse around a potential fix for this issue. An over-the-air software update by Tesla was proposed around 18 months ago, which, if implemented, could address the concern. Here is the pertinent tweet from Tesla's CEO, Elon Musk, dated March 1, 2022: Link to Post: [XXX] Request for NHTSA Intervention: I urge the NHTSA to investigate this matter and compel Tesla to either release the promised firmware update or retrofit the steering wheels on the affected Model S and Model X vehicles produced since the design refresh. The implications of this design oversight go beyond just the driver's safety and extend to anyone in proximity to these vehicles. I trust that you will treat this matter with the seriousness it deserves and look forward to your timely action. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11549374
Recall Date: Oct 11, 2023
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving at midnight, I pulled away from a stop sign in a residential neighborhood, and hear a loud bang. The dash display turned red immediately, and the car lost all propulsion. The dash display said "Pull over safely, Vehicle shutting down." My phone app also showed a message of "Your car suffered a failure and will no longer drive. Contact Test Roadside..." I coasted to the side of the road. While calling Tesla Roadside assistance, within 15 minutes of the breakdown, the center display said "Low voltage energy remaining = 30%" and a few minutes later the entire car went dark. The doors, windows, trunks, glovebox, center screen, tow mode, and the hazard flashers no longer worked. The tow truck driver said he has seen this problem a lot and based on my description, he correctly diagnosed a failed inverter, which was Tesla's diagnosis. I searched online user forums and found many other people having the same catastrophic failure in new Tesla's. It's incredibly dangerous to lose all forward power. This is a new car with only 5K miles. And to lose all accessory power within 15 mins so not even the safety hazard flashers work is terribly dangerous.
Corrective Action:
While driving at midnight, I pulled away from a stop sign in a residential neighborhood, and hear a loud bang. The dash display turned red immediately, and the car lost all propulsion. The dash display said "Pull over safely, Vehicle shutting down." My phone app also showed a message of "Your car suffered a failure and will no longer drive. Contact Test Roadside..." I coasted to the side of the road. While calling Tesla Roadside assistance, within 15 minutes of the breakdown, the center display said "Low voltage energy remaining = 30%" and a few minutes later the entire car went dark. The doors, windows, trunks, glovebox, center screen, tow mode, and the hazard flashers no longer worked. The tow truck driver said he has seen this problem a lot and based on my description, he correctly diagnosed a failed inverter, which was Tesla's diagnosis. I searched online user forums and found many other people having the same catastrophic failure in new Tesla's. It's incredibly dangerous to lose all forward power. This is a new car with only 5K miles. And to lose all accessory power within 15 mins so not even the safety hazard flashers work is terribly dangerous.
Additional Notes:
While driving at midnight, I pulled away from a stop sign in a residential neighborhood, and hear a loud bang. The dash display turned red immediately, and the car lost all propulsion. The dash display said "Pull over safely, Vehicle shutting down." My phone app also showed a message of "Your car suffered a failure and will no longer drive. Contact Test Roadside..." I coasted to the side of the road. While calling Tesla Roadside assistance, within 15 minutes of the breakdown, the center display said "Low voltage energy remaining = 30%" and a few minutes later the entire car went dark. The doors, windows, trunks, glovebox, center screen, tow mode, and the hazard flashers no longer worked. The tow truck driver said he has seen this problem a lot and based on my description, he correctly diagnosed a failed inverter, which was Tesla's diagnosis. I searched online user forums and found many other people having the same catastrophic failure in new Tesla's. It's incredibly dangerous to lose all forward power. This is a new car with only 5K miles. And to lose all accessory power within 15 mins so not even the safety hazard flashers work is terribly dangerous.
Mfg Campaign: 11547897
Recall Date: Oct 3, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking. I picked up my new Model S on Sept 7th. While on the thruway on AutoPilot, the car will suddenly brake. I am not near to anyone. This is a hazard.
Corrective Action:
Phantom breaking. I picked up my new Model S on Sept 7th. While on the thruway on AutoPilot, the car will suddenly brake. I am not near to anyone. This is a hazard.
Additional Notes:
Phantom breaking. I picked up my new Model S on Sept 7th. While on the thruway on AutoPilot, the car will suddenly brake. I am not near to anyone. This is a hazard.
Mfg Campaign: 11544761
Recall Date: Sep 15, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom breaking. I picked up my new Model S on Sept 7th. While on the thruway on AutoPilot, the car will suddenly brake. I am not near to anyone. This is a hazard.
Corrective Action:
Phantom breaking. I picked up my new Model S on Sept 7th. While on the thruway on AutoPilot, the car will suddenly brake. I am not near to anyone. This is a hazard.
Additional Notes:
Phantom breaking. I picked up my new Model S on Sept 7th. While on the thruway on AutoPilot, the car will suddenly brake. I am not near to anyone. This is a hazard.
Mfg Campaign: 11544761
Recall Date: Sep 15, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Corrective Action:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Additional Notes:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Mfg Campaign: 11542504
Recall Date: Sep 4, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Corrective Action:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Additional Notes:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Mfg Campaign: 11542504
Recall Date: Sep 4, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Corrective Action:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Additional Notes:
At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks. It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour. It was difficult to hold the car in the lane when the breaks were applied so aggressively. We did some research and found that there were over 700 comments on this problem and it was being labeled as "fantom breaking". The breaking is very aggressive and very unsafe. The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.
Mfg Campaign: 11542504
Recall Date: Sep 4, 2023
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