Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-20-001
Recall Date: Mar 19, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-20-001
Recall Date: Dec 23, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-009
Recall Date: Dec 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-005
Recall Date: Nov 3, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-004
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022 Model S vehicles. The front bumper carrier structure may alter the vehicle's crash detection, causing the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-10-006
Recall Date: Jul 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S vehicles. The right or left side curtain air bag inflators may have been assembled incorrectly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-001
Recall Date: Feb 23, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
168 ComplaintsTesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On November 1, I terminated my 3 year lease on a 2019 Tesla S for a new lease on a 2022 Tesla Model S. I was very happy with my original lease. During this week of driving I learned of the many changes that were made for this new model. So far most of them are only a matter of adjusting to these new/modified features. But some of them are definitely a safety hazard. This is the deletion of the left stalk on the steering wheel to indicate a planned change of direction and blink the appropriate turn signals. It is replaced by two “touch” buttons on the left side of the steering wheel, one for a left turn indicated by a left arrow and one below it for a right turn. Possibly one may memorize their location but until they are memorized the driver will have to take his/her eyes off the road for the few seconds to it takes to find the button. Neither of these buttons feel different by touch compared to the nearby surface. They can only be selected by looking at them. Of course if the steering wheel is not in its default position such as when the driver is making a turn, he/she has to take the eyes off the road for a few seconds. At 60 mph the car travels about 440 feet in 5 seconds. I looked up the Massachusetts Drivers Manual, on the web, about the use of the directional signals. I copied those sections below. After each section, if appropriate, I made a comment on how this affects the driving of the new Tesla https://www.mass.gov/doc/drivers-manual Commonwealth of Massachusetts Sharing the Road A User’s Manual for Public Ways p. 30 Signal properly before changing lanes p.98 Rotary Traffic Rules Traffic travels counter-clockwise in a rotary. Always yield the right-of-way to vehicles already in the rotary (unless told differently by signs or police officers) and to pedestrians. Use your turn signals in the same way as any other intersection. Travel through the rotary and, when you are ready to exit, use your right turn signal. (Comment) A few times a week I dri
Corrective Action:
On November 1, I terminated my 3 year lease on a 2019 Tesla S for a new lease on a 2022 Tesla Model S. I was very happy with my original lease. During this week of driving I learned of the many changes that were made for this new model. So far most of them are only a matter of adjusting to these new/modified features. But some of them are definitely a safety hazard. This is the deletion of the left stalk on the steering wheel to indicate a planned change of direction and blink the appropriate turn signals. It is replaced by two “touch” buttons on the left side of the steering wheel, one for a left turn indicated by a left arrow and one below it for a right turn. Possibly one may memorize their location but until they are memorized the driver will have to take his/her eyes off the road for the few seconds to it takes to find the button. Neither of these buttons feel different by touch compared to the nearby surface. They can only be selected by looking at them. Of course if the steering wheel is not in its default position such as when the driver is making a turn, he/she has to take the eyes off the road for a few seconds. At 60 mph the car travels about 440 feet in 5 seconds. I looked up the Massachusetts Drivers Manual, on the web, about the use of the directional signals. I copied those sections below. After each section, if appropriate, I made a comment on how this affects the driving of the new Tesla https://www.mass.gov/doc/drivers-manual Commonwealth of Massachusetts Sharing the Road A User’s Manual for Public Ways p. 30 Signal properly before changing lanes p.98 Rotary Traffic Rules Traffic travels counter-clockwise in a rotary. Always yield the right-of-way to vehicles already in the rotary (unless told differently by signs or police officers) and to pedestrians. Use your turn signals in the same way as any other intersection. Travel through the rotary and, when you are ready to exit, use your right turn signal. (Comment) A few times a week I dri
Additional Notes:
On November 1, I terminated my 3 year lease on a 2019 Tesla S for a new lease on a 2022 Tesla Model S. I was very happy with my original lease. During this week of driving I learned of the many changes that were made for this new model. So far most of them are only a matter of adjusting to these new/modified features. But some of them are definitely a safety hazard. This is the deletion of the left stalk on the steering wheel to indicate a planned change of direction and blink the appropriate turn signals. It is replaced by two “touch” buttons on the left side of the steering wheel, one for a left turn indicated by a left arrow and one below it for a right turn. Possibly one may memorize their location but until they are memorized the driver will have to take his/her eyes off the road for the few seconds to it takes to find the button. Neither of these buttons feel different by touch compared to the nearby surface. They can only be selected by looking at them. Of course if the steering wheel is not in its default position such as when the driver is making a turn, he/she has to take the eyes off the road for a few seconds. At 60 mph the car travels about 440 feet in 5 seconds. I looked up the Massachusetts Drivers Manual, on the web, about the use of the directional signals. I copied those sections below. After each section, if appropriate, I made a comment on how this affects the driving of the new Tesla https://www.mass.gov/doc/drivers-manual Commonwealth of Massachusetts Sharing the Road A User’s Manual for Public Ways p. 30 Signal properly before changing lanes p.98 Rotary Traffic Rules Traffic travels counter-clockwise in a rotary. Always yield the right-of-way to vehicles already in the rotary (unless told differently by signs or police officers) and to pedestrians. Use your turn signals in the same way as any other intersection. Travel through the rotary and, when you are ready to exit, use your right turn signal. (Comment) A few times a week I dri
Mfg Campaign: 11493532
Recall Date: Nov 14, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On November 1, I terminated my 3 year lease on a 2019 Tesla S for a new lease on a 2022 Tesla Model S. I was very happy with my original lease. During this week of driving I learned of the many changes that were made for this new model. So far most of them are only a matter of adjusting to these new/modified features. But some of them are definitely a safety hazard. This is the deletion of the left stalk on the steering wheel to indicate a planned change of direction and blink the appropriate turn signals. It is replaced by two “touch” buttons on the left side of the steering wheel, one for a left turn indicated by a left arrow and one below it for a right turn. Possibly one may memorize their location but until they are memorized the driver will have to take his/her eyes off the road for the few seconds to it takes to find the button. Neither of these buttons feel different by touch compared to the nearby surface. They can only be selected by looking at them. Of course if the steering wheel is not in its default position such as when the driver is making a turn, he/she has to take the eyes off the road for a few seconds. At 60 mph the car travels about 440 feet in 5 seconds. I looked up the Massachusetts Drivers Manual, on the web, about the use of the directional signals. I copied those sections below. After each section, if appropriate, I made a comment on how this affects the driving of the new Tesla https://www.mass.gov/doc/drivers-manual Commonwealth of Massachusetts Sharing the Road A User’s Manual for Public Ways p. 30 Signal properly before changing lanes p.98 Rotary Traffic Rules Traffic travels counter-clockwise in a rotary. Always yield the right-of-way to vehicles already in the rotary (unless told differently by signs or police officers) and to pedestrians. Use your turn signals in the same way as any other intersection. Travel through the rotary and, when you are ready to exit, use your right turn signal. (Comment) A few times a week I dri
Corrective Action:
On November 1, I terminated my 3 year lease on a 2019 Tesla S for a new lease on a 2022 Tesla Model S. I was very happy with my original lease. During this week of driving I learned of the many changes that were made for this new model. So far most of them are only a matter of adjusting to these new/modified features. But some of them are definitely a safety hazard. This is the deletion of the left stalk on the steering wheel to indicate a planned change of direction and blink the appropriate turn signals. It is replaced by two “touch” buttons on the left side of the steering wheel, one for a left turn indicated by a left arrow and one below it for a right turn. Possibly one may memorize their location but until they are memorized the driver will have to take his/her eyes off the road for the few seconds to it takes to find the button. Neither of these buttons feel different by touch compared to the nearby surface. They can only be selected by looking at them. Of course if the steering wheel is not in its default position such as when the driver is making a turn, he/she has to take the eyes off the road for a few seconds. At 60 mph the car travels about 440 feet in 5 seconds. I looked up the Massachusetts Drivers Manual, on the web, about the use of the directional signals. I copied those sections below. After each section, if appropriate, I made a comment on how this affects the driving of the new Tesla https://www.mass.gov/doc/drivers-manual Commonwealth of Massachusetts Sharing the Road A User’s Manual for Public Ways p. 30 Signal properly before changing lanes p.98 Rotary Traffic Rules Traffic travels counter-clockwise in a rotary. Always yield the right-of-way to vehicles already in the rotary (unless told differently by signs or police officers) and to pedestrians. Use your turn signals in the same way as any other intersection. Travel through the rotary and, when you are ready to exit, use your right turn signal. (Comment) A few times a week I dri
Additional Notes:
On November 1, I terminated my 3 year lease on a 2019 Tesla S for a new lease on a 2022 Tesla Model S. I was very happy with my original lease. During this week of driving I learned of the many changes that were made for this new model. So far most of them are only a matter of adjusting to these new/modified features. But some of them are definitely a safety hazard. This is the deletion of the left stalk on the steering wheel to indicate a planned change of direction and blink the appropriate turn signals. It is replaced by two “touch” buttons on the left side of the steering wheel, one for a left turn indicated by a left arrow and one below it for a right turn. Possibly one may memorize their location but until they are memorized the driver will have to take his/her eyes off the road for the few seconds to it takes to find the button. Neither of these buttons feel different by touch compared to the nearby surface. They can only be selected by looking at them. Of course if the steering wheel is not in its default position such as when the driver is making a turn, he/she has to take the eyes off the road for a few seconds. At 60 mph the car travels about 440 feet in 5 seconds. I looked up the Massachusetts Drivers Manual, on the web, about the use of the directional signals. I copied those sections below. After each section, if appropriate, I made a comment on how this affects the driving of the new Tesla https://www.mass.gov/doc/drivers-manual Commonwealth of Massachusetts Sharing the Road A User’s Manual for Public Ways p. 30 Signal properly before changing lanes p.98 Rotary Traffic Rules Traffic travels counter-clockwise in a rotary. Always yield the right-of-way to vehicles already in the rotary (unless told differently by signs or police officers) and to pedestrians. Use your turn signals in the same way as any other intersection. Travel through the rotary and, when you are ready to exit, use your right turn signal. (Comment) A few times a week I dri
Mfg Campaign: 11493532
Recall Date: Nov 14, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Distortion within windshield. Appears to be manufactured this way. Employee within service center is a typical problem. Upon check-in the service writer even noticed it. I got a message from service later advising vehicle is ready to be picked up and the windshield is within Tesla specs. How can something that distracts a driver within the windshield be within specs and how is Tesla not liable if it causes driver distraction or even a collision and they refuse to fix?
Corrective Action:
Distortion within windshield. Appears to be manufactured this way. Employee within service center is a typical problem. Upon check-in the service writer even noticed it. I got a message from service later advising vehicle is ready to be picked up and the windshield is within Tesla specs. How can something that distracts a driver within the windshield be within specs and how is Tesla not liable if it causes driver distraction or even a collision and they refuse to fix?
Additional Notes:
Distortion within windshield. Appears to be manufactured this way. Employee within service center is a typical problem. Upon check-in the service writer even noticed it. I got a message from service later advising vehicle is ready to be picked up and the windshield is within Tesla specs. How can something that distracts a driver within the windshield be within specs and how is Tesla not liable if it causes driver distraction or even a collision and they refuse to fix?
Mfg Campaign: 11493538
Recall Date: Nov 14, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Distortion within windshield glass. Appears as if looking through magnifying glass. Causes driver distraction. Appears to be manufactured this way.
Corrective Action:
Distortion within windshield glass. Appears as if looking through magnifying glass. Causes driver distraction. Appears to be manufactured this way.
Additional Notes:
Distortion within windshield glass. Appears as if looking through magnifying glass. Causes driver distraction. Appears to be manufactured this way.
Mfg Campaign: 11493164
Recall Date: Nov 11, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Corrective Action:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Additional Notes:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Mfg Campaign: 11493174
Recall Date: Nov 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Corrective Action:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Additional Notes:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Mfg Campaign: 11493174
Recall Date: Nov 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Corrective Action:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Additional Notes:
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Mfg Campaign: 11493174
Recall Date: Nov 11, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car requires swiping the touchscreen to place it in drive or reverse. The touchscreen does not always register the intended change of direction, leading to unexpected, unsafe motion of the car. The area of the touchscreen that one must swipe is also often occluded by the steering yoke. This has happened multiple times, where the lack of strong enough feedback (or a mechanism that allows for less error-prone input) as to D vs R allows for an unsafe movement in the opposite direction of what was intended. In one case, there was traffic approaching, and the car ended up further in the path of that traffic. In another case The car should provide instantaneous tactile, visual, and/or audio output to clearly indicate that the car has shifted from D->R or R->D. A mechanical stalk or button, as was present in previous model years, would certainly be adequate.
Corrective Action:
The car requires swiping the touchscreen to place it in drive or reverse. The touchscreen does not always register the intended change of direction, leading to unexpected, unsafe motion of the car. The area of the touchscreen that one must swipe is also often occluded by the steering yoke. This has happened multiple times, where the lack of strong enough feedback (or a mechanism that allows for less error-prone input) as to D vs R allows for an unsafe movement in the opposite direction of what was intended. In one case, there was traffic approaching, and the car ended up further in the path of that traffic. In another case The car should provide instantaneous tactile, visual, and/or audio output to clearly indicate that the car has shifted from D->R or R->D. A mechanical stalk or button, as was present in previous model years, would certainly be adequate.
Additional Notes:
The car requires swiping the touchscreen to place it in drive or reverse. The touchscreen does not always register the intended change of direction, leading to unexpected, unsafe motion of the car. The area of the touchscreen that one must swipe is also often occluded by the steering yoke. This has happened multiple times, where the lack of strong enough feedback (or a mechanism that allows for less error-prone input) as to D vs R allows for an unsafe movement in the opposite direction of what was intended. In one case, there was traffic approaching, and the car ended up further in the path of that traffic. In another case The car should provide instantaneous tactile, visual, and/or audio output to clearly indicate that the car has shifted from D->R or R->D. A mechanical stalk or button, as was present in previous model years, would certainly be adequate.
Mfg Campaign: 11492442
Recall Date: Nov 5, 2022
Tesla, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Inner tire tread only wears significantly to the point of failure. This may be a factory alignment issue or other but is noted in many forums. I was losing air quickly and based on research saw this was a common issue with these specific cars. The tread appears fine at 8000 miles but when removing the wheel from the car you can notice the inner surface only is worn to the point of failure with the inner belt showing is parts. I was able to remove the wheel and see the issue before experiencing a blowout while driving.
Corrective Action:
Inner tire tread only wears significantly to the point of failure. This may be a factory alignment issue or other but is noted in many forums. I was losing air quickly and based on research saw this was a common issue with these specific cars. The tread appears fine at 8000 miles but when removing the wheel from the car you can notice the inner surface only is worn to the point of failure with the inner belt showing is parts. I was able to remove the wheel and see the issue before experiencing a blowout while driving.
Additional Notes:
Inner tire tread only wears significantly to the point of failure. This may be a factory alignment issue or other but is noted in many forums. I was losing air quickly and based on research saw this was a common issue with these specific cars. The tread appears fine at 8000 miles but when removing the wheel from the car you can notice the inner surface only is worn to the point of failure with the inner belt showing is parts. I was able to remove the wheel and see the issue before experiencing a blowout while driving.
Mfg Campaign: 11491103
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Corrective Action:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Additional Notes:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Mfg Campaign: 11490108
Recall Date: Oct 20, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Corrective Action:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Additional Notes:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Mfg Campaign: 11490108
Recall Date: Oct 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Corrective Action:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Additional Notes:
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
Mfg Campaign: 11490108
Recall Date: Oct 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While ADAS is engaged, vehicle occasionally suddenly breaks and disengages while the road is clear and obstruction free. This happens frequently.
Corrective Action:
While ADAS is engaged, vehicle occasionally suddenly breaks and disengages while the road is clear and obstruction free. This happens frequently.
Additional Notes:
While ADAS is engaged, vehicle occasionally suddenly breaks and disengages while the road is clear and obstruction free. This happens frequently.
Mfg Campaign: 11489894
Recall Date: Oct 18, 2022
Tesla, Inc.
Defect Description:
SUSPENSION: ADJUSTMENT:MANUAL
Potential Consequences:
The contact owns a 2022 Tesla Model S equipped with Michelin tires, Tire Line: Pilot Sport 4S Tires, Tire Size: 295/30/ZR21, DOT Number: 4M5203DX4321. The contact stated that while driving at various speeds, TPMS warning light was illuminated. The contact took the vehicle to an independent mechanic where it was discovered that the tread inside both rear tires had severely worn to the extent that the wires inside both tires were exposed. The contact was informed that the failure could have led to a severe tire blowout. The mechanic also informed him that the failure was caused by a vehicle misalignment. The manufacturer was notified of the failure and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The tires were not replaced. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2022 Tesla Model S equipped with Michelin tires, Tire Line: Pilot Sport 4S Tires, Tire Size: 295/30/ZR21, DOT Number: 4M5203DX4321. The contact stated that while driving at various speeds, TPMS warning light was illuminated. The contact took the vehicle to an independent mechanic where it was discovered that the tread inside both rear tires had severely worn to the extent that the wires inside both tires were exposed. The contact was informed that the failure could have led to a severe tire blowout. The mechanic also informed him that the failure was caused by a vehicle misalignment. The manufacturer was notified of the failure and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The tires were not replaced. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2022 Tesla Model S equipped with Michelin tires, Tire Line: Pilot Sport 4S Tires, Tire Size: 295/30/ZR21, DOT Number: 4M5203DX4321. The contact stated that while driving at various speeds, TPMS warning light was illuminated. The contact took the vehicle to an independent mechanic where it was discovered that the tread inside both rear tires had severely worn to the extent that the wires inside both tires were exposed. The contact was informed that the failure could have led to a severe tire blowout. The mechanic also informed him that the failure was caused by a vehicle misalignment. The manufacturer was notified of the failure and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The tires were not replaced. The failure mileage was approximately 10,000.
Mfg Campaign: 11489325
Recall Date: Oct 14, 2022
Tesla, Inc.
Defect Description:
TIRES
Potential Consequences:
The OEM Michelin rear tire used on the 2021 and 2022+ Tesla Model S has a serious safety defect which results in extreme wear/tread separation at the inner sidewall/tread junction. Numerous defective tires are shown on this thread, among others: https://teslamotorsclub.com/tmc/threads/plaid-21%E2%80%9Drear-tire-woes-factory-defect.269394/ Both Tesla and Michelin report the tires are nationwide backorder (likely due to the number of tire failures in the field). Thus far, Tesla and Michelin have taken NO action on proactive tire replacements, despite repeated requests. (Perhaps they are awaiting accidents with fatalities first?) Please take action to secure a recall as this defect is extremely difficult to note as the tire tread separation occurs most often at the inner sidewall of the rear tires, a nearly impossible area to inspect.
Corrective Action:
The OEM Michelin rear tire used on the 2021 and 2022+ Tesla Model S has a serious safety defect which results in extreme wear/tread separation at the inner sidewall/tread junction. Numerous defective tires are shown on this thread, among others: https://teslamotorsclub.com/tmc/threads/plaid-21%E2%80%9Drear-tire-woes-factory-defect.269394/ Both Tesla and Michelin report the tires are nationwide backorder (likely due to the number of tire failures in the field). Thus far, Tesla and Michelin have taken NO action on proactive tire replacements, despite repeated requests. (Perhaps they are awaiting accidents with fatalities first?) Please take action to secure a recall as this defect is extremely difficult to note as the tire tread separation occurs most often at the inner sidewall of the rear tires, a nearly impossible area to inspect.
Additional Notes:
The OEM Michelin rear tire used on the 2021 and 2022+ Tesla Model S has a serious safety defect which results in extreme wear/tread separation at the inner sidewall/tread junction. Numerous defective tires are shown on this thread, among others: https://teslamotorsclub.com/tmc/threads/plaid-21%E2%80%9Drear-tire-woes-factory-defect.269394/ Both Tesla and Michelin report the tires are nationwide backorder (likely due to the number of tire failures in the field). Thus far, Tesla and Michelin have taken NO action on proactive tire replacements, despite repeated requests. (Perhaps they are awaiting accidents with fatalities first?) Please take action to secure a recall as this defect is extremely difficult to note as the tire tread separation occurs most often at the inner sidewall of the rear tires, a nearly impossible area to inspect.
Mfg Campaign: 11488756
Recall Date: Oct 11, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Left side trim to the left of the glass roof I have protruding dents popping outward in metal. I had 3 dents and 1 of 3 was pushed down flush but the other two are still present. I have worked with Tesla service center and they have ignored my issue by not addressing the two additional protruding dents. Normal dents are known to go inward and these are going upward or outward. Tesla service drove to meet me with a same year model S as mine and both the left and right sides were observed to have many protruding dents potentially from the underlying frame. Several visits were made to service center as they continued to ignore my issue but after walking the parking lot they were surprised that other model S long range and plaids have dents protruding out of the metal which is not normal. As I have been told my issue isn't covered under warranty, not sure why. But my perspective something underneath the metal is causing it push upward or outward that should be addressed. I opened a BBB case 18002067 and the Tesla service center never addressed the concern to completion.
Corrective Action:
Left side trim to the left of the glass roof I have protruding dents popping outward in metal. I had 3 dents and 1 of 3 was pushed down flush but the other two are still present. I have worked with Tesla service center and they have ignored my issue by not addressing the two additional protruding dents. Normal dents are known to go inward and these are going upward or outward. Tesla service drove to meet me with a same year model S as mine and both the left and right sides were observed to have many protruding dents potentially from the underlying frame. Several visits were made to service center as they continued to ignore my issue but after walking the parking lot they were surprised that other model S long range and plaids have dents protruding out of the metal which is not normal. As I have been told my issue isn't covered under warranty, not sure why. But my perspective something underneath the metal is causing it push upward or outward that should be addressed. I opened a BBB case 18002067 and the Tesla service center never addressed the concern to completion.
Additional Notes:
Left side trim to the left of the glass roof I have protruding dents popping outward in metal. I had 3 dents and 1 of 3 was pushed down flush but the other two are still present. I have worked with Tesla service center and they have ignored my issue by not addressing the two additional protruding dents. Normal dents are known to go inward and these are going upward or outward. Tesla service drove to meet me with a same year model S as mine and both the left and right sides were observed to have many protruding dents potentially from the underlying frame. Several visits were made to service center as they continued to ignore my issue but after walking the parking lot they were surprised that other model S long range and plaids have dents protruding out of the metal which is not normal. As I have been told my issue isn't covered under warranty, not sure why. But my perspective something underneath the metal is causing it push upward or outward that should be addressed. I opened a BBB case 18002067 and the Tesla service center never addressed the concern to completion.
Mfg Campaign: 11488440
Recall Date: Oct 7, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Corrective Action:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Additional Notes:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Mfg Campaign: 11487924
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Corrective Action:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Additional Notes:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Mfg Campaign: 11487924
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Corrective Action:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Additional Notes:
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
Mfg Campaign: 11487924
Recall Date: Oct 4, 2022
Tesla, Inc.
Defect Description:
SUSPENSION: ADJUSTMENT:MANUAL
Potential Consequences:
Factory oem tire separated on the driver side rear. This could have ended badly had i not noticed the difference in handling of the vehicle. It appears the rear camber of the vehicle causes strain on the inner side of the tire and there is zero calibration that can be made to help fix this. Tesla told me it’s a Michelin issue and Michelin says it’s a Tesla suspension issue.
Corrective Action:
Factory oem tire separated on the driver side rear. This could have ended badly had i not noticed the difference in handling of the vehicle. It appears the rear camber of the vehicle causes strain on the inner side of the tire and there is zero calibration that can be made to help fix this. Tesla told me it’s a Michelin issue and Michelin says it’s a Tesla suspension issue.
Additional Notes:
Factory oem tire separated on the driver side rear. This could have ended badly had i not noticed the difference in handling of the vehicle. It appears the rear camber of the vehicle causes strain on the inner side of the tire and there is zero calibration that can be made to help fix this. Tesla told me it’s a Michelin issue and Michelin says it’s a Tesla suspension issue.
Mfg Campaign: 11486822
Recall Date: Sep 28, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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