Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-20-001
Recall Date: Mar 19, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-24-20-001
Recall Date: Dec 23, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-009
Recall Date: Dec 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-005
Recall Date: Nov 3, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-20-004
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022 Model S vehicles. The front bumper carrier structure may alter the vehicle's crash detection, causing the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-10-006
Recall Date: Jul 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S vehicles. The right or left side curtain air bag inflators may have been assembled incorrectly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-001
Recall Date: Feb 23, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
168 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Dangerous Phantom Braking: this has occurred many times including very dangerous situations in high speed interstate hwy settings. The car will slam on the brakes for no apparent reason often with cars following closely behind. I have completely stopped using “full self driving” as it is a death trap and people will certainly die because of its use.
Corrective Action:
Dangerous Phantom Braking: this has occurred many times including very dangerous situations in high speed interstate hwy settings. The car will slam on the brakes for no apparent reason often with cars following closely behind. I have completely stopped using “full self driving” as it is a death trap and people will certainly die because of its use.
Additional Notes:
Dangerous Phantom Braking: this has occurred many times including very dangerous situations in high speed interstate hwy settings. The car will slam on the brakes for no apparent reason often with cars following closely behind. I have completely stopped using “full self driving” as it is a death trap and people will certainly die because of its use.
Mfg Campaign: 11526512
Recall Date: Jun 12, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using traffic-aware cruise control at normal highway speed, on regular, clear days — including when there is no glare — the system often brakes abruptly, despite the absence of obstacles or even shadows that could be misinterpreted as obstacles. This is extremely dangerous, and it has happened (1) when there are no other vehicles on the road, and (2) when the only other vehicle on the road is directly behind me. The latter scenario is particularly dangerous. Notably, the only cruise control available is traffic-aware cruise control. There is no ‘basic’ cruise control, which means there is no way to avoid this scary phantom braking other than by not using cruise control at all. I have tried disabling all ADAS automatic braking features, yet this phenomenon still occurs. This has been occurring with all software up to date. I am scared that my car is going to kill me.
Corrective Action:
When using traffic-aware cruise control at normal highway speed, on regular, clear days — including when there is no glare — the system often brakes abruptly, despite the absence of obstacles or even shadows that could be misinterpreted as obstacles. This is extremely dangerous, and it has happened (1) when there are no other vehicles on the road, and (2) when the only other vehicle on the road is directly behind me. The latter scenario is particularly dangerous. Notably, the only cruise control available is traffic-aware cruise control. There is no ‘basic’ cruise control, which means there is no way to avoid this scary phantom braking other than by not using cruise control at all. I have tried disabling all ADAS automatic braking features, yet this phenomenon still occurs. This has been occurring with all software up to date. I am scared that my car is going to kill me.
Additional Notes:
When using traffic-aware cruise control at normal highway speed, on regular, clear days — including when there is no glare — the system often brakes abruptly, despite the absence of obstacles or even shadows that could be misinterpreted as obstacles. This is extremely dangerous, and it has happened (1) when there are no other vehicles on the road, and (2) when the only other vehicle on the road is directly behind me. The latter scenario is particularly dangerous. Notably, the only cruise control available is traffic-aware cruise control. There is no ‘basic’ cruise control, which means there is no way to avoid this scary phantom braking other than by not using cruise control at all. I have tried disabling all ADAS automatic braking features, yet this phenomenon still occurs. This has been occurring with all software up to date. I am scared that my car is going to kill me.
Mfg Campaign: 11526515
Recall Date: Jun 12, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using traffic-aware cruise control at normal highway speed, on regular, clear days — including when there is no glare — the system often brakes abruptly, despite the absence of obstacles or even shadows that could be misinterpreted as obstacles. This is extremely dangerous, and it has happened (1) when there are no other vehicles on the road, and (2) when the only other vehicle on the road is directly behind me. The latter scenario is particularly dangerous. Notably, the only cruise control available is traffic-aware cruise control. There is no ‘basic’ cruise control, which means there is no way to avoid this scary phantom braking other than by not using cruise control at all. I have tried disabling all ADAS automatic braking features, yet this phenomenon still occurs. This has been occurring with all software up to date. I am scared that my car is going to kill me.
Corrective Action:
When using traffic-aware cruise control at normal highway speed, on regular, clear days — including when there is no glare — the system often brakes abruptly, despite the absence of obstacles or even shadows that could be misinterpreted as obstacles. This is extremely dangerous, and it has happened (1) when there are no other vehicles on the road, and (2) when the only other vehicle on the road is directly behind me. The latter scenario is particularly dangerous. Notably, the only cruise control available is traffic-aware cruise control. There is no ‘basic’ cruise control, which means there is no way to avoid this scary phantom braking other than by not using cruise control at all. I have tried disabling all ADAS automatic braking features, yet this phenomenon still occurs. This has been occurring with all software up to date. I am scared that my car is going to kill me.
Additional Notes:
When using traffic-aware cruise control at normal highway speed, on regular, clear days — including when there is no glare — the system often brakes abruptly, despite the absence of obstacles or even shadows that could be misinterpreted as obstacles. This is extremely dangerous, and it has happened (1) when there are no other vehicles on the road, and (2) when the only other vehicle on the road is directly behind me. The latter scenario is particularly dangerous. Notably, the only cruise control available is traffic-aware cruise control. There is no ‘basic’ cruise control, which means there is no way to avoid this scary phantom braking other than by not using cruise control at all. I have tried disabling all ADAS automatic braking features, yet this phenomenon still occurs. This has been occurring with all software up to date. I am scared that my car is going to kill me.
Mfg Campaign: 11526515
Recall Date: Jun 12, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The horn is a small button on the steering wheel which isn't easily located in an emergency. Tesla has said a software update was coming to move the horn to the center as with all other vehicles but it still hasn't done so. This could cause accidents while a driver is searching for the horn.
Corrective Action:
The horn is a small button on the steering wheel which isn't easily located in an emergency. Tesla has said a software update was coming to move the horn to the center as with all other vehicles but it still hasn't done so. This could cause accidents while a driver is searching for the horn.
Additional Notes:
The horn is a small button on the steering wheel which isn't easily located in an emergency. Tesla has said a software update was coming to move the horn to the center as with all other vehicles but it still hasn't done so. This could cause accidents while a driver is searching for the horn.
Mfg Campaign: 11515686
Recall Date: Apr 5, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The horn is a small button on the steering wheel which isn't easily located in an emergency. Tesla has said a software update was coming to move the horn to the center as with all other vehicles but it still hasn't done so. This could cause accidents while a driver is searching for the horn.
Corrective Action:
The horn is a small button on the steering wheel which isn't easily located in an emergency. Tesla has said a software update was coming to move the horn to the center as with all other vehicles but it still hasn't done so. This could cause accidents while a driver is searching for the horn.
Additional Notes:
The horn is a small button on the steering wheel which isn't easily located in an emergency. Tesla has said a software update was coming to move the horn to the center as with all other vehicles but it still hasn't done so. This could cause accidents while a driver is searching for the horn.
Mfg Campaign: 11515686
Recall Date: Apr 5, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While utilizing the car’s cruise control (TRAAC) and the advanced autopilot features, the car brakes often, unexpectedly and without warning when there are no hazards or vehicles in its path. This is a well documented problem called “phantom braking” involving Teslas. My experiences include traveling on straight open highway with no other vehicle’ within hundreds of yards. Scary and unsafe.
Corrective Action:
While utilizing the car’s cruise control (TRAAC) and the advanced autopilot features, the car brakes often, unexpectedly and without warning when there are no hazards or vehicles in its path. This is a well documented problem called “phantom braking” involving Teslas. My experiences include traveling on straight open highway with no other vehicle’ within hundreds of yards. Scary and unsafe.
Additional Notes:
While utilizing the car’s cruise control (TRAAC) and the advanced autopilot features, the car brakes often, unexpectedly and without warning when there are no hazards or vehicles in its path. This is a well documented problem called “phantom braking” involving Teslas. My experiences include traveling on straight open highway with no other vehicle’ within hundreds of yards. Scary and unsafe.
Mfg Campaign: 11514107
Recall Date: Mar 27, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Yolk turn signal button issues. Does not register a click. Issue has also been reported on the following site with a video demonstrating the issue. https://teslamotorsclub.com/tmc/threads/yolk-turn-signal-button-issues-does-not-register-a-click.285402/
Corrective Action:
Yolk turn signal button issues. Does not register a click. Issue has also been reported on the following site with a video demonstrating the issue. https://teslamotorsclub.com/tmc/threads/yolk-turn-signal-button-issues-does-not-register-a-click.285402/
Additional Notes:
Yolk turn signal button issues. Does not register a click. Issue has also been reported on the following site with a video demonstrating the issue. https://teslamotorsclub.com/tmc/threads/yolk-turn-signal-button-issues-does-not-register-a-click.285402/
Mfg Campaign: 11511466
Recall Date: Mar 12, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The hood/frunk open by itself. I was driving at around 25 MPH when hood/frunk suddenly opened. This is a serious saftey issue luckily I was able to avoid an accident as I could not see with the hood obstructing view. Vehicle will be taken to Tesla for inspection. No warning lamps or indications Also seems as if there is no secondary latch.
Corrective Action:
The hood/frunk open by itself. I was driving at around 25 MPH when hood/frunk suddenly opened. This is a serious saftey issue luckily I was able to avoid an accident as I could not see with the hood obstructing view. Vehicle will be taken to Tesla for inspection. No warning lamps or indications Also seems as if there is no secondary latch.
Additional Notes:
The hood/frunk open by itself. I was driving at around 25 MPH when hood/frunk suddenly opened. This is a serious saftey issue luckily I was able to avoid an accident as I could not see with the hood obstructing view. Vehicle will be taken to Tesla for inspection. No warning lamps or indications Also seems as if there is no secondary latch.
Mfg Campaign: 11509924
Recall Date: Mar 2, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there would’ve been a serious accident. It happened again about 5 miles later, but not as violently.
Corrective Action:
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there would’ve been a serious accident. It happened again about 5 miles later, but not as violently.
Additional Notes:
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there would’ve been a serious accident. It happened again about 5 miles later, but not as violently.
Mfg Campaign: 11509551
Recall Date: Feb 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there would’ve been a serious accident. It happened again about 5 miles later, but not as violently.
Corrective Action:
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there would’ve been a serious accident. It happened again about 5 miles later, but not as violently.
Additional Notes:
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there would’ve been a serious accident. It happened again about 5 miles later, but not as violently.
Mfg Campaign: 11509551
Recall Date: Feb 28, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:INTERIOR PANELS:DASHBOARD
Potential Consequences:
1) Lower drivers knee airbag panel improperly installed. Photos available. 2) This could cause malfunction of the airbag in an accident 3) No response from Tesla service when reported in the Tesla App, and in person. 4) No, but I have photos and the EPC identifies the parts in question. 5) Loose trim panel made the problem apparent, noted at delivery. Noted loose and broken lower dash trim panel under the steering Yoke. Upon investigation, noted the panel was designed to be held in place by 4 circular magnets, two on the panel and two on the lower dash support. However, in this case, a 10mm high strength steel bolt with a torque stripe was inserted into the mating magnet on the lower dash structure. The strength of the magnet was such that the bolt was apparently fully seated. The problem was, where did this bolt belong? It was found the adjacent lower panel was the knee airbag panel was designed to be secured by two 10mm bolts, and one was missing! The errant bolt was placed into the proper hole and torqued per the SM. The passenger side panels and bolts were found to be properly installed, and torque striped. I believe the placement of the Yoke makes it difficult for assembly personnel to ensure the airbag bolt is placed into the proper hole, and the magnet keeps the bolt in position when it is incorrectly placed. The problem is this leaves the lower knee airbag secured by a single bolt, and that is a potential safety concern. Please contact me for photos and supporting documents.
Corrective Action:
1) Lower drivers knee airbag panel improperly installed. Photos available. 2) This could cause malfunction of the airbag in an accident 3) No response from Tesla service when reported in the Tesla App, and in person. 4) No, but I have photos and the EPC identifies the parts in question. 5) Loose trim panel made the problem apparent, noted at delivery. Noted loose and broken lower dash trim panel under the steering Yoke. Upon investigation, noted the panel was designed to be held in place by 4 circular magnets, two on the panel and two on the lower dash support. However, in this case, a 10mm high strength steel bolt with a torque stripe was inserted into the mating magnet on the lower dash structure. The strength of the magnet was such that the bolt was apparently fully seated. The problem was, where did this bolt belong? It was found the adjacent lower panel was the knee airbag panel was designed to be secured by two 10mm bolts, and one was missing! The errant bolt was placed into the proper hole and torqued per the SM. The passenger side panels and bolts were found to be properly installed, and torque striped. I believe the placement of the Yoke makes it difficult for assembly personnel to ensure the airbag bolt is placed into the proper hole, and the magnet keeps the bolt in position when it is incorrectly placed. The problem is this leaves the lower knee airbag secured by a single bolt, and that is a potential safety concern. Please contact me for photos and supporting documents.
Additional Notes:
1) Lower drivers knee airbag panel improperly installed. Photos available. 2) This could cause malfunction of the airbag in an accident 3) No response from Tesla service when reported in the Tesla App, and in person. 4) No, but I have photos and the EPC identifies the parts in question. 5) Loose trim panel made the problem apparent, noted at delivery. Noted loose and broken lower dash trim panel under the steering Yoke. Upon investigation, noted the panel was designed to be held in place by 4 circular magnets, two on the panel and two on the lower dash support. However, in this case, a 10mm high strength steel bolt with a torque stripe was inserted into the mating magnet on the lower dash structure. The strength of the magnet was such that the bolt was apparently fully seated. The problem was, where did this bolt belong? It was found the adjacent lower panel was the knee airbag panel was designed to be secured by two 10mm bolts, and one was missing! The errant bolt was placed into the proper hole and torqued per the SM. The passenger side panels and bolts were found to be properly installed, and torque striped. I believe the placement of the Yoke makes it difficult for assembly personnel to ensure the airbag bolt is placed into the proper hole, and the magnet keeps the bolt in position when it is incorrectly placed. The problem is this leaves the lower knee airbag secured by a single bolt, and that is a potential safety concern. Please contact me for photos and supporting documents.
Mfg Campaign: 11508830
Recall Date: Feb 23, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicles horn is too difficult to locate during an emergency and requires you to look down at the wheel to find it. The "Yoke" steering wheel does not have the horn in the center as traditional across all other brand vehicles. It's a touch-capacitive area to the right and only about the size of a thumb tack. It's not raised or textured in anyway.
Corrective Action:
The vehicles horn is too difficult to locate during an emergency and requires you to look down at the wheel to find it. The "Yoke" steering wheel does not have the horn in the center as traditional across all other brand vehicles. It's a touch-capacitive area to the right and only about the size of a thumb tack. It's not raised or textured in anyway.
Additional Notes:
The vehicles horn is too difficult to locate during an emergency and requires you to look down at the wheel to find it. The "Yoke" steering wheel does not have the horn in the center as traditional across all other brand vehicles. It's a touch-capacitive area to the right and only about the size of a thumb tack. It's not raised or textured in anyway.
Mfg Campaign: 11507724
Recall Date: Feb 16, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The vehicles horn is too difficult to locate during an emergency and requires you to look down at the wheel to find it. The "Yoke" steering wheel does not have the horn in the center as traditional across all other brand vehicles. It's a touch-capacitive area to the right and only about the size of a thumb tack. It's not raised or textured in anyway.
Corrective Action:
The vehicles horn is too difficult to locate during an emergency and requires you to look down at the wheel to find it. The "Yoke" steering wheel does not have the horn in the center as traditional across all other brand vehicles. It's a touch-capacitive area to the right and only about the size of a thumb tack. It's not raised or textured in anyway.
Additional Notes:
The vehicles horn is too difficult to locate during an emergency and requires you to look down at the wheel to find it. The "Yoke" steering wheel does not have the horn in the center as traditional across all other brand vehicles. It's a touch-capacitive area to the right and only about the size of a thumb tack. It's not raised or textured in anyway.
Mfg Campaign: 11507724
Recall Date: Feb 16, 2023
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
My car has 10K miles and rear wheels started to layer off. This is the same issue as many other reporting on the web. I tired to reach out to Tesla but they deny any responsibilities. Something needs to be done ASAP before people will get hurt. I am lucky that I noticed this issue.
Corrective Action:
My car has 10K miles and rear wheels started to layer off. This is the same issue as many other reporting on the web. I tired to reach out to Tesla but they deny any responsibilities. Something needs to be done ASAP before people will get hurt. I am lucky that I noticed this issue.
Additional Notes:
My car has 10K miles and rear wheels started to layer off. This is the same issue as many other reporting on the web. I tired to reach out to Tesla but they deny any responsibilities. Something needs to be done ASAP before people will get hurt. I am lucky that I noticed this issue.
Mfg Campaign: 11507215
Recall Date: Feb 14, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My car has 10K miles and rear wheels started to layer off. This is the same issue as many other reporting on the web. I tired to reach out to Tesla but they deny any responsibilities. Something needs to be done ASAP before people will get hurt. I am lucky that I noticed this issue.
Corrective Action:
My car has 10K miles and rear wheels started to layer off. This is the same issue as many other reporting on the web. I tired to reach out to Tesla but they deny any responsibilities. Something needs to be done ASAP before people will get hurt. I am lucky that I noticed this issue.
Additional Notes:
My car has 10K miles and rear wheels started to layer off. This is the same issue as many other reporting on the web. I tired to reach out to Tesla but they deny any responsibilities. Something needs to be done ASAP before people will get hurt. I am lucky that I noticed this issue.
Mfg Campaign: 11507215
Recall Date: Feb 14, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Windshield cracked after preheating the car and pulling out of driveway in cold weather. Saw and heard the crack happen. Found hundreds of other complaints online of owners reporting similar issues. Brought into Tesla dealer and they claim it was from an external windshield chip that then spread although no external chip was present. They seemed very knowledgeable about this issue and trained to try to not cover this under warranty.
Corrective Action:
Windshield cracked after preheating the car and pulling out of driveway in cold weather. Saw and heard the crack happen. Found hundreds of other complaints online of owners reporting similar issues. Brought into Tesla dealer and they claim it was from an external windshield chip that then spread although no external chip was present. They seemed very knowledgeable about this issue and trained to try to not cover this under warranty.
Additional Notes:
Windshield cracked after preheating the car and pulling out of driveway in cold weather. Saw and heard the crack happen. Found hundreds of other complaints online of owners reporting similar issues. Brought into Tesla dealer and they claim it was from an external windshield chip that then spread although no external chip was present. They seemed very knowledgeable about this issue and trained to try to not cover this under warranty.
Mfg Campaign: 11505936
Recall Date: Feb 6, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn – just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn – just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn – just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11504409
Recall Date: Jan 30, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn – just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn – just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn – just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11504409
Recall Date: Jan 30, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Tesla Model S. The contact stated while her husband was driving approximately 70 MPH, the vehicle experienced "phantom braking" approximately 8-times in total. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Tesla Model S. The contact stated while her husband was driving approximately 70 MPH, the vehicle experienced "phantom braking" approximately 8-times in total. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Tesla Model S. The contact stated while her husband was driving approximately 70 MPH, the vehicle experienced "phantom braking" approximately 8-times in total. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11503174
Recall Date: Jan 23, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Malfunctioning system: AUTOPILOT, Self Driving. The vehicle is available for inspection. We were put at RISK following having several 'NEAR MISS' incidents. None of which resulted in an accident. The 2022 Model S PLAID with less than 2,929 current miles as of this entry, while being driven in daylight & evening hours on major freeways and interstate roads in Central & Southern California while using the "AUTOPILOT" FULL SELF DRIVING (FSD) has multiple times for NO APPARENT REASON & WITHOUT WARNING suddenly 'PANIC' BRAKED the vehicle from freeway speeds to less than 30 MPH. In one instance this caused the late model vehicle following us to take immediate evasive action and swerve into the adjacent lane without warning and then the vehicle HONKED continuously at us while passing us to our left. On each of the occasions I have had to OVERRIDE the Autopilot by pressing on the accelerator pedal as soon as I realized what was happening! On other occasions when in 'AUTOPILOT' self-driving mode, the vehicle has attempted to change lanes to exit the highway without awareness of how close the vehicle was to the end of the exit lane. Again I had to OVERRIDE the Autopilot by turning the yoke back into the lane to avoid running into barriers. I had believed that because this is a 'BETA' version that these conditions were being worked on and would be corrected with a software update. I have had numerous software updates installed. The current Version is 2022.44.30.10. For this reason, I have not reported these incidents to the manufacturer or made an appointment with the Local Tesla Service Center. The problems continue even with the current software update. Until recently, I was unaware of others having these same issues or that significant injury, death, damage, have occurred. However, since being made aware of this problem, I chose to report my experiences. I will follow-up and make an appointment with the manufacturer to have the vehicle inspected.
Corrective Action:
Malfunctioning system: AUTOPILOT, Self Driving. The vehicle is available for inspection. We were put at RISK following having several 'NEAR MISS' incidents. None of which resulted in an accident. The 2022 Model S PLAID with less than 2,929 current miles as of this entry, while being driven in daylight & evening hours on major freeways and interstate roads in Central & Southern California while using the "AUTOPILOT" FULL SELF DRIVING (FSD) has multiple times for NO APPARENT REASON & WITHOUT WARNING suddenly 'PANIC' BRAKED the vehicle from freeway speeds to less than 30 MPH. In one instance this caused the late model vehicle following us to take immediate evasive action and swerve into the adjacent lane without warning and then the vehicle HONKED continuously at us while passing us to our left. On each of the occasions I have had to OVERRIDE the Autopilot by pressing on the accelerator pedal as soon as I realized what was happening! On other occasions when in 'AUTOPILOT' self-driving mode, the vehicle has attempted to change lanes to exit the highway without awareness of how close the vehicle was to the end of the exit lane. Again I had to OVERRIDE the Autopilot by turning the yoke back into the lane to avoid running into barriers. I had believed that because this is a 'BETA' version that these conditions were being worked on and would be corrected with a software update. I have had numerous software updates installed. The current Version is 2022.44.30.10. For this reason, I have not reported these incidents to the manufacturer or made an appointment with the Local Tesla Service Center. The problems continue even with the current software update. Until recently, I was unaware of others having these same issues or that significant injury, death, damage, have occurred. However, since being made aware of this problem, I chose to report my experiences. I will follow-up and make an appointment with the manufacturer to have the vehicle inspected.
Additional Notes:
Malfunctioning system: AUTOPILOT, Self Driving. The vehicle is available for inspection. We were put at RISK following having several 'NEAR MISS' incidents. None of which resulted in an accident. The 2022 Model S PLAID with less than 2,929 current miles as of this entry, while being driven in daylight & evening hours on major freeways and interstate roads in Central & Southern California while using the "AUTOPILOT" FULL SELF DRIVING (FSD) has multiple times for NO APPARENT REASON & WITHOUT WARNING suddenly 'PANIC' BRAKED the vehicle from freeway speeds to less than 30 MPH. In one instance this caused the late model vehicle following us to take immediate evasive action and swerve into the adjacent lane without warning and then the vehicle HONKED continuously at us while passing us to our left. On each of the occasions I have had to OVERRIDE the Autopilot by pressing on the accelerator pedal as soon as I realized what was happening! On other occasions when in 'AUTOPILOT' self-driving mode, the vehicle has attempted to change lanes to exit the highway without awareness of how close the vehicle was to the end of the exit lane. Again I had to OVERRIDE the Autopilot by turning the yoke back into the lane to avoid running into barriers. I had believed that because this is a 'BETA' version that these conditions were being worked on and would be corrected with a software update. I have had numerous software updates installed. The current Version is 2022.44.30.10. For this reason, I have not reported these incidents to the manufacturer or made an appointment with the Local Tesla Service Center. The problems continue even with the current software update. Until recently, I was unaware of others having these same issues or that significant injury, death, damage, have occurred. However, since being made aware of this problem, I chose to report my experiences. I will follow-up and make an appointment with the manufacturer to have the vehicle inspected.
Mfg Campaign: 11503070
Recall Date: Jan 22, 2023
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