Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Consumer Complaints
65 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
DRIVING ON AUTOPILOT ON THE HIGHWAY, THE CAR SUDDENLY BRAKES WITH NOT APPARENT REASON.
Corrective Action:
DRIVING ON AUTOPILOT ON THE HIGHWAY, THE CAR SUDDENLY BRAKES WITH NOT APPARENT REASON.
Additional Notes:
DRIVING ON AUTOPILOT ON THE HIGHWAY, THE CAR SUDDENLY BRAKES WITH NOT APPARENT REASON.
Mfg Campaign: 11534216
Recall Date: Jul 24, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2019 Tesla Model S. The contact stated while driving 76 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking and decelerated to 45 MPH. The contact stated that the cruise control function then activated and operated as designed and the vehicle then regained speed and accelerated to the desired speed. The failure occurred twice within 20 miles. The contact stated that during the first failure, there was no other vehicles nearby; however, the contact had passed another vehicle the second time the failure was experienced. The dealer was made aware of the failure; however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.
Corrective Action:
The contact owns a 2019 Tesla Model S. The contact stated while driving 76 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking and decelerated to 45 MPH. The contact stated that the cruise control function then activated and operated as designed and the vehicle then regained speed and accelerated to the desired speed. The failure occurred twice within 20 miles. The contact stated that during the first failure, there was no other vehicles nearby; however, the contact had passed another vehicle the second time the failure was experienced. The dealer was made aware of the failure; however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.
Additional Notes:
The contact owns a 2019 Tesla Model S. The contact stated while driving 76 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking and decelerated to 45 MPH. The contact stated that the cruise control function then activated and operated as designed and the vehicle then regained speed and accelerated to the desired speed. The failure occurred twice within 20 miles. The contact stated that during the first failure, there was no other vehicles nearby; however, the contact had passed another vehicle the second time the failure was experienced. The dealer was made aware of the failure; however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.
Mfg Campaign: 11521008
Recall Date: May 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2019 Tesla Model S. The contact stated while driving 76 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking and decelerated to 45 MPH. The contact stated that the cruise control function then activated and operated as designed and the vehicle then regained speed and accelerated to the desired speed. The failure occurred twice within 20 miles. The contact stated that during the first failure, there was no other vehicles nearby; however, the contact had passed another vehicle the second time the failure was experienced. The dealer was made aware of the failure; however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.
Corrective Action:
The contact owns a 2019 Tesla Model S. The contact stated while driving 76 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking and decelerated to 45 MPH. The contact stated that the cruise control function then activated and operated as designed and the vehicle then regained speed and accelerated to the desired speed. The failure occurred twice within 20 miles. The contact stated that during the first failure, there was no other vehicles nearby; however, the contact had passed another vehicle the second time the failure was experienced. The dealer was made aware of the failure; however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.
Additional Notes:
The contact owns a 2019 Tesla Model S. The contact stated while driving 76 MPH with the adaptive cruise control activated, the vehicle experienced phantom braking and decelerated to 45 MPH. The contact stated that the cruise control function then activated and operated as designed and the vehicle then regained speed and accelerated to the desired speed. The failure occurred twice within 20 miles. The contact stated that during the first failure, there was no other vehicles nearby; however, the contact had passed another vehicle the second time the failure was experienced. The dealer was made aware of the failure; however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.
Mfg Campaign: 11521008
Recall Date: May 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
driving on the HOV lane, no traffic at all, and the tesla applied the brakes x 2. It happened today at 4:03 pm.
Corrective Action:
driving on the HOV lane, no traffic at all, and the tesla applied the brakes x 2. It happened today at 4:03 pm.
Additional Notes:
driving on the HOV lane, no traffic at all, and the tesla applied the brakes x 2. It happened today at 4:03 pm.
Mfg Campaign: 11502517
Recall Date: Jan 18, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Front drive shafts (half shafts) have been replaced 2x within 6 months and 2-3k miles. They won’t explain why this keeps happening. I believe this is a wide spread issue after some research.
Corrective Action:
Front drive shafts (half shafts) have been replaced 2x within 6 months and 2-3k miles. They won’t explain why this keeps happening. I believe this is a wide spread issue after some research.
Additional Notes:
Front drive shafts (half shafts) have been replaced 2x within 6 months and 2-3k miles. They won’t explain why this keeps happening. I believe this is a wide spread issue after some research.
Mfg Campaign: 11499718
Recall Date: Jan 2, 2023
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2019 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V00B000 (Latches, Locks, Linkages) however, the failure of the latch had occurred a year prior to receiving the recall notification. The contact stated while driving approximately 60 MPH, the hood unlatched and opened. The contact stated no warning light was illuminated. The contact stated that there was damage on the latch and on the driver’s and passenger’s side edges of the hood. The contact pulled over safely and closed the hood. The contact drove the vehicle to a dealer who diagnosed and determined that the latch had been tampered with. The dealer refused to repair the hood. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,958. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V00B000 (Latches, Locks, Linkages) however, the failure of the latch had occurred a year prior to receiving the recall notification. The contact stated while driving approximately 60 MPH, the hood unlatched and opened. The contact stated no warning light was illuminated. The contact stated that there was damage on the latch and on the driver’s and passenger’s side edges of the hood. The contact pulled over safely and closed the hood. The contact drove the vehicle to a dealer who diagnosed and determined that the latch had been tampered with. The dealer refused to repair the hood. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,958. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V00B000 (Latches, Locks, Linkages) however, the failure of the latch had occurred a year prior to receiving the recall notification. The contact stated while driving approximately 60 MPH, the hood unlatched and opened. The contact stated no warning light was illuminated. The contact stated that there was damage on the latch and on the driver’s and passenger’s side edges of the hood. The contact pulled over safely and closed the hood. The contact drove the vehicle to a dealer who diagnosed and determined that the latch had been tampered with. The dealer refused to repair the hood. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,958. Parts distribution disconnect.
Mfg Campaign: 11498463
Recall Date: Dec 21, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The day
Corrective Action:
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The day
Additional Notes:
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The day
Mfg Campaign: 11491539
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Corrective Action:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Additional Notes:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Mfg Campaign: 11491033
Recall Date: Oct 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Corrective Action:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Additional Notes:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Mfg Campaign: 11491033
Recall Date: Oct 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Corrective Action:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Additional Notes:
WITH INCREASING FREQUENCY IN RECENT WEEKS, MY TESLA BRAKES WITHOUT WARNING. IT SEEMS TO OCCUR WHILE UNDER ADAPTIVE CRUISE CONTROL. AT TIMES THE CAR IS APPROACHING A ROAD SIGN. AT OTHER TIMES THERE IS NO REASON APPARENT TO ME. THE ADAPTIVE CRUISE CONTROL WORKS WELL OTHERWISE.
Mfg Campaign: 11491033
Recall Date: Oct 26, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
while driving on a highway, car made warning sounds and displayed a message "steering assist is reduced, drive with care" the car was not drivable. I almost crashed as it happened on a curve. after i stopped, i soft reset the computer but that did not help. During the incident the steering wheel was set to comfort mode. i changed it to standard but i am not sure if that did anything. I completely shut down the car, waited about 5min and started it again. this time the message went away and the car started driving properly. I reported this to tesla. Despite this being a safety issue they scheduled to look at it in 2 weeks which sounds very dismissive of the issue. I researched the problem and there are many others reporting the same issues. there are videos on youtube how to "fix" it by resetting the car.
Corrective Action:
while driving on a highway, car made warning sounds and displayed a message "steering assist is reduced, drive with care" the car was not drivable. I almost crashed as it happened on a curve. after i stopped, i soft reset the computer but that did not help. During the incident the steering wheel was set to comfort mode. i changed it to standard but i am not sure if that did anything. I completely shut down the car, waited about 5min and started it again. this time the message went away and the car started driving properly. I reported this to tesla. Despite this being a safety issue they scheduled to look at it in 2 weeks which sounds very dismissive of the issue. I researched the problem and there are many others reporting the same issues. there are videos on youtube how to "fix" it by resetting the car.
Additional Notes:
while driving on a highway, car made warning sounds and displayed a message "steering assist is reduced, drive with care" the car was not drivable. I almost crashed as it happened on a curve. after i stopped, i soft reset the computer but that did not help. During the incident the steering wheel was set to comfort mode. i changed it to standard but i am not sure if that did anything. I completely shut down the car, waited about 5min and started it again. this time the message went away and the car started driving properly. I reported this to tesla. Despite this being a safety issue they scheduled to look at it in 2 weeks which sounds very dismissive of the issue. I researched the problem and there are many others reporting the same issues. there are videos on youtube how to "fix" it by resetting the car.
Mfg Campaign: 11488930
Recall Date: Oct 12, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Tesla Model S. The contact stated while driving at 70 MPH on autopilot, the vehicle independently activated the brakes. There were no warning lights illuminated. The contact depressed the accelerator pedal in order for the vehicle to deactivate the brakes. The contact stated the failure reoccurred without autopilot on the vehicle. The dealer and the manufacturer were not notified of the failure. The failure mileage was 59,000.
Corrective Action:
The contact owns a 2019 Tesla Model S. The contact stated while driving at 70 MPH on autopilot, the vehicle independently activated the brakes. There were no warning lights illuminated. The contact depressed the accelerator pedal in order for the vehicle to deactivate the brakes. The contact stated the failure reoccurred without autopilot on the vehicle. The dealer and the manufacturer were not notified of the failure. The failure mileage was 59,000.
Additional Notes:
The contact owns a 2019 Tesla Model S. The contact stated while driving at 70 MPH on autopilot, the vehicle independently activated the brakes. There were no warning lights illuminated. The contact depressed the accelerator pedal in order for the vehicle to deactivate the brakes. The contact stated the failure reoccurred without autopilot on the vehicle. The dealer and the manufacturer were not notified of the failure. The failure mileage was 59,000.
Mfg Campaign: 11477605
Recall Date: Aug 4, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
The contact owns a 2019 Tesla Model S. The contact stated that after he received an over-the-air (OTA) software update for his vehicle; the horn stopped working without warning. The contact had spoken to the service center where he was informed that they were awaiting the parts to service the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2019 Tesla Model S. The contact stated that after he received an over-the-air (OTA) software update for his vehicle; the horn stopped working without warning. The contact had spoken to the service center where he was informed that they were awaiting the parts to service the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2019 Tesla Model S. The contact stated that after he received an over-the-air (OTA) software update for his vehicle; the horn stopped working without warning. The contact had spoken to the service center where he was informed that they were awaiting the parts to service the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
Mfg Campaign: 11456104
Recall Date: Mar 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving with AutoPilot enabled, I am experiencing the same issues as many others. Without any warning or reason, the car will sometimes slam on the brakes which puts the occupants in my vehicle and the cars behind me in danger. I have had to punch the throttle quickly to correct the situation but often the car has slowed 20 MPH by that point. My estimate is that it happens ~5 times per hundred miles travelled on freeways.
Corrective Action:
When driving with AutoPilot enabled, I am experiencing the same issues as many others. Without any warning or reason, the car will sometimes slam on the brakes which puts the occupants in my vehicle and the cars behind me in danger. I have had to punch the throttle quickly to correct the situation but often the car has slowed 20 MPH by that point. My estimate is that it happens ~5 times per hundred miles travelled on freeways.
Additional Notes:
When driving with AutoPilot enabled, I am experiencing the same issues as many others. Without any warning or reason, the car will sometimes slam on the brakes which puts the occupants in my vehicle and the cars behind me in danger. I have had to punch the throttle quickly to correct the situation but often the car has slowed 20 MPH by that point. My estimate is that it happens ~5 times per hundred miles travelled on freeways.
Mfg Campaign: 11454507
Recall Date: Feb 28, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Corrective Action:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Additional Notes:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Mfg Campaign: 11452524
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Corrective Action:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Additional Notes:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Mfg Campaign: 11452524
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Corrective Action:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Additional Notes:
Repeated unexpected emergency braking incidents, similar to those described in the recent Washington Post article. The first one happened on the day that I bought the car, and has never improved. One scenario is the same as described in the article - oncoming car/truck on a two-lane road. But it also happens on freeways. If cruise control is on, it's likely that there will be at least one event during a 30 minute or longer session. As others have mentioned, these are often in congested traffic. When a car is following closely, they have to react very quickly. In several cases they have gotten angry because they think I'm slamming on the brakes to discourage them from tailgating. The very first incident, on the day I bought the car, was hair-raising. The car slammed on the brakes in the middle of an interchange where a semi was close behind and there was dense traffic all around both of us. Fortunately the driver was very alert and avoided me without endangering anybody else. But things could have gone the other way. I've mentioned it to local Tesla service people who (at the beginning) said that the car was in the learning period, calibrating the sensors. The user documentation mentions this and suggests that the training interval could be as much as 100 miles. It gets worse and better as Tesla fiddles with the software. It did indeed get quite a bit worse with the release of the Full Self Driving beta -- which I have qualified for but never actually used because... heck, if they can't get cruise control right, I sure don't want them to take on any more responsibilities.
Mfg Campaign: 11452524
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car would apply the brakes for no reason while using cruise control.
Corrective Action:
The car would apply the brakes for no reason while using cruise control.
Additional Notes:
The car would apply the brakes for no reason while using cruise control.
Mfg Campaign: 11450654
Recall Date: Feb 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
HUNDREDS of times this car (as well as our other Tesla Model S) would brake hard for no reason, usually on the highway. Often there was no car nearby and no bridge ahead so we have to guess that it's due to the sky. The car will often go from 75 mph down to 25 mph in seconds, sometimes with tire squealing noise. When it happens now we instantly look into the rear view mirror for traffic that might hit us, and we hit the accelerator if necessary. If nobody is behind us, we let it play out to see how slow the car will get. 25 mph on an interstate, which is usually where this occurs, is unsafe. Recently my wife saw an approaching truck that would have hit her had the truck not been able to change lanes.
Corrective Action:
HUNDREDS of times this car (as well as our other Tesla Model S) would brake hard for no reason, usually on the highway. Often there was no car nearby and no bridge ahead so we have to guess that it's due to the sky. The car will often go from 75 mph down to 25 mph in seconds, sometimes with tire squealing noise. When it happens now we instantly look into the rear view mirror for traffic that might hit us, and we hit the accelerator if necessary. If nobody is behind us, we let it play out to see how slow the car will get. 25 mph on an interstate, which is usually where this occurs, is unsafe. Recently my wife saw an approaching truck that would have hit her had the truck not been able to change lanes.
Additional Notes:
HUNDREDS of times this car (as well as our other Tesla Model S) would brake hard for no reason, usually on the highway. Often there was no car nearby and no bridge ahead so we have to guess that it's due to the sky. The car will often go from 75 mph down to 25 mph in seconds, sometimes with tire squealing noise. When it happens now we instantly look into the rear view mirror for traffic that might hit us, and we hit the accelerator if necessary. If nobody is behind us, we let it play out to see how slow the car will get. 25 mph on an interstate, which is usually where this occurs, is unsafe. Recently my wife saw an approaching truck that would have hit her had the truck not been able to change lanes.
Mfg Campaign: 11450188
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is my 6th trip with 2019 Tesla S from Chicago to San Francisco / 1st time SO MANY “PHANTOM BRAKING” incidents / FLAT TIRE WARNING error / screen shut off 3 times …..
Corrective Action:
This is my 6th trip with 2019 Tesla S from Chicago to San Francisco / 1st time SO MANY “PHANTOM BRAKING” incidents / FLAT TIRE WARNING error / screen shut off 3 times …..
Additional Notes:
This is my 6th trip with 2019 Tesla S from Chicago to San Francisco / 1st time SO MANY “PHANTOM BRAKING” incidents / FLAT TIRE WARNING error / screen shut off 3 times …..
Mfg Campaign: 11449929
Recall Date: Feb 2, 2022
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