Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
637 ComplaintsTesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MAIN COMPUTER EXPERIENCED THE EMMC FAILURE WHICH IS WIDESPREAD FOR THIS MODEL AND YEAR, AMONGST OTHERS. I COULD TELL IT WAS IMMINENT FOR FAILURE, HOWEVER WE DID NOT REALIZE THE VEHICLE NEEDS THIS COMPUTER FOR TURN SIGNAL CONTROL. THUS, MY WIFE DROVE HOME FROM WORK WITH A DEAD COMPUTER AND THOUGHT SHE HAS TURN SIGNALS WHEN SHE DID NOT. FORTUNATELY SHE MADE IT HOME SAFELY. WE HAVE NOT DRIVEN IT SINCE WE REALIZED THIS SAFETY CONCERN. FUFTHERMORE, THE BACKUP CAMERA ALSO IS UNUSABLE IN THIS STATE. I WENT AHEAD AND SCHEDULED FOR THE NEWER COMPUTER (WITHOUT THIS KNOWN ISSUE) TO BE INSTALLED AS SOON AS I SAW THE SYMPTOMS OF IMMINENT FAILURE, BUT IT DIED A COUPLE DAYS LATER, AND IS CURRENTLY NOT SAFELY DRIVABLE WHILE AWAITING THE PART.
Corrective Action:
MAIN COMPUTER EXPERIENCED THE EMMC FAILURE WHICH IS WIDESPREAD FOR THIS MODEL AND YEAR, AMONGST OTHERS. I COULD TELL IT WAS IMMINENT FOR FAILURE, HOWEVER WE DID NOT REALIZE THE VEHICLE NEEDS THIS COMPUTER FOR TURN SIGNAL CONTROL. THUS, MY WIFE DROVE HOME FROM WORK WITH A DEAD COMPUTER AND THOUGHT SHE HAS TURN SIGNALS WHEN SHE DID NOT. FORTUNATELY SHE MADE IT HOME SAFELY. WE HAVE NOT DRIVEN IT SINCE WE REALIZED THIS SAFETY CONCERN. FUFTHERMORE, THE BACKUP CAMERA ALSO IS UNUSABLE IN THIS STATE. I WENT AHEAD AND SCHEDULED FOR THE NEWER COMPUTER (WITHOUT THIS KNOWN ISSUE) TO BE INSTALLED AS SOON AS I SAW THE SYMPTOMS OF IMMINENT FAILURE, BUT IT DIED A COUPLE DAYS LATER, AND IS CURRENTLY NOT SAFELY DRIVABLE WHILE AWAITING THE PART.
Additional Notes:
MAIN COMPUTER EXPERIENCED THE EMMC FAILURE WHICH IS WIDESPREAD FOR THIS MODEL AND YEAR, AMONGST OTHERS. I COULD TELL IT WAS IMMINENT FOR FAILURE, HOWEVER WE DID NOT REALIZE THE VEHICLE NEEDS THIS COMPUTER FOR TURN SIGNAL CONTROL. THUS, MY WIFE DROVE HOME FROM WORK WITH A DEAD COMPUTER AND THOUGHT SHE HAS TURN SIGNALS WHEN SHE DID NOT. FORTUNATELY SHE MADE IT HOME SAFELY. WE HAVE NOT DRIVEN IT SINCE WE REALIZED THIS SAFETY CONCERN. FUFTHERMORE, THE BACKUP CAMERA ALSO IS UNUSABLE IN THIS STATE. I WENT AHEAD AND SCHEDULED FOR THE NEWER COMPUTER (WITHOUT THIS KNOWN ISSUE) TO BE INSTALLED AS SOON AS I SAW THE SYMPTOMS OF IMMINENT FAILURE, BUT IT DIED A COUPLE DAYS LATER, AND IS CURRENTLY NOT SAFELY DRIVABLE WHILE AWAITING THE PART.
Mfg Campaign: 11342189
Recall Date: Jul 30, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MCU IS FAILING PREVENTING SAFETY FEATURES AND NORMAL FUNCTIONS SUCH AS TURN SIGNALS, AC, RADIO, NAV, ETC. HAPPENS WHILE DRIVING.
Corrective Action:
MCU IS FAILING PREVENTING SAFETY FEATURES AND NORMAL FUNCTIONS SUCH AS TURN SIGNALS, AC, RADIO, NAV, ETC. HAPPENS WHILE DRIVING.
Additional Notes:
MCU IS FAILING PREVENTING SAFETY FEATURES AND NORMAL FUNCTIONS SUCH AS TURN SIGNALS, AC, RADIO, NAV, ETC. HAPPENS WHILE DRIVING.
Mfg Campaign: 11342282
Recall Date: Jul 30, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
PLEASE NOTE THAT THE VIN OF THE TESLA WHICH IS THE SUBJECT OF THIS COMPLAINT IS UNREADABLE AND THEREFORE IF HAVE USED A SUBSTITUTE VIN. IT WILL BE EASY FOR YOU TO CONTACT THE SALVAGE YARD AND OBTAIN THE CORRECT VIN. HERE IS THE SALVAGE AUCTION LISTING. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36847721?ROWNUMBER=0 IT CAN BE SEEN IN THE PHOTOGRAPHS THAT THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF. THIS INSANE DESIGN USES A SLOTTED HOLE IN THE TIP OF THE KNUCKLE TO CLAMP THE TOP BALL JOINT IN PLACE. CAST ALUMINIUM IS BRITTLE AND HAS VIRTUALLY ZERO ELASTICITY. IT IS UNSURPRISING THAT THIS TYPE OF FAILURE HAPPENS REPEATEDLY IN TESLAS. DUE TO THE DICTATORIAL RULE OF ELON MUSK THESE FAILURES ARE NEVER INVESTIGATED OR REMEDIED. THEY ARE SIMPLY SWEPT UNDER THE RUG AND BURIED UNDER NON DISCLOSURE AGREEMENTS. TESLA IS A SICK COMPANY. PLEASE INVESTIGATE. THANK YOU. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
PLEASE NOTE THAT THE VIN OF THE TESLA WHICH IS THE SUBJECT OF THIS COMPLAINT IS UNREADABLE AND THEREFORE IF HAVE USED A SUBSTITUTE VIN. IT WILL BE EASY FOR YOU TO CONTACT THE SALVAGE YARD AND OBTAIN THE CORRECT VIN. HERE IS THE SALVAGE AUCTION LISTING. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36847721?ROWNUMBER=0 IT CAN BE SEEN IN THE PHOTOGRAPHS THAT THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF. THIS INSANE DESIGN USES A SLOTTED HOLE IN THE TIP OF THE KNUCKLE TO CLAMP THE TOP BALL JOINT IN PLACE. CAST ALUMINIUM IS BRITTLE AND HAS VIRTUALLY ZERO ELASTICITY. IT IS UNSURPRISING THAT THIS TYPE OF FAILURE HAPPENS REPEATEDLY IN TESLAS. DUE TO THE DICTATORIAL RULE OF ELON MUSK THESE FAILURES ARE NEVER INVESTIGATED OR REMEDIED. THEY ARE SIMPLY SWEPT UNDER THE RUG AND BURIED UNDER NON DISCLOSURE AGREEMENTS. TESLA IS A SICK COMPANY. PLEASE INVESTIGATE. THANK YOU. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
PLEASE NOTE THAT THE VIN OF THE TESLA WHICH IS THE SUBJECT OF THIS COMPLAINT IS UNREADABLE AND THEREFORE IF HAVE USED A SUBSTITUTE VIN. IT WILL BE EASY FOR YOU TO CONTACT THE SALVAGE YARD AND OBTAIN THE CORRECT VIN. HERE IS THE SALVAGE AUCTION LISTING. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36847721?ROWNUMBER=0 IT CAN BE SEEN IN THE PHOTOGRAPHS THAT THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF. THIS INSANE DESIGN USES A SLOTTED HOLE IN THE TIP OF THE KNUCKLE TO CLAMP THE TOP BALL JOINT IN PLACE. CAST ALUMINIUM IS BRITTLE AND HAS VIRTUALLY ZERO ELASTICITY. IT IS UNSURPRISING THAT THIS TYPE OF FAILURE HAPPENS REPEATEDLY IN TESLAS. DUE TO THE DICTATORIAL RULE OF ELON MUSK THESE FAILURES ARE NEVER INVESTIGATED OR REMEDIED. THEY ARE SIMPLY SWEPT UNDER THE RUG AND BURIED UNDER NON DISCLOSURE AGREEMENTS. TESLA IS A SICK COMPANY. PLEASE INVESTIGATE. THANK YOU. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11340121
Recall Date: Jul 18, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TESLA WAS BUILT WITH MCU V1.0. IT SLOWS DOWN AND FAILS TO RESPOND FEW TIMES. I HAVE TO PARK AND THEN INTERACT WITH IT. ALSO, HEARING THAT THIS MCU FAILS AFTER CERTAIN PERIOD. ALREADY THERE ARE SEVERAL REPORTS FROM CARS BUILT 2 YRS BACK (2015 - MINE IS 2017) THAT WHEN MCU FAILS, IT DOES OPERATE ALOT OF ITEMS THAT COULD POSE SAFETY ISSUE. I AM CONCERNED THAT THIS WAS INSTALLED PURPOSELY BY TESLA SO THEY CAN CHARGE TO MAKE THE UPGRADE BY THE FEAR OF THE SAFETY ISSUE.
Corrective Action:
MY TESLA WAS BUILT WITH MCU V1.0. IT SLOWS DOWN AND FAILS TO RESPOND FEW TIMES. I HAVE TO PARK AND THEN INTERACT WITH IT. ALSO, HEARING THAT THIS MCU FAILS AFTER CERTAIN PERIOD. ALREADY THERE ARE SEVERAL REPORTS FROM CARS BUILT 2 YRS BACK (2015 - MINE IS 2017) THAT WHEN MCU FAILS, IT DOES OPERATE ALOT OF ITEMS THAT COULD POSE SAFETY ISSUE. I AM CONCERNED THAT THIS WAS INSTALLED PURPOSELY BY TESLA SO THEY CAN CHARGE TO MAKE THE UPGRADE BY THE FEAR OF THE SAFETY ISSUE.
Additional Notes:
MY TESLA WAS BUILT WITH MCU V1.0. IT SLOWS DOWN AND FAILS TO RESPOND FEW TIMES. I HAVE TO PARK AND THEN INTERACT WITH IT. ALSO, HEARING THAT THIS MCU FAILS AFTER CERTAIN PERIOD. ALREADY THERE ARE SEVERAL REPORTS FROM CARS BUILT 2 YRS BACK (2015 - MINE IS 2017) THAT WHEN MCU FAILS, IT DOES OPERATE ALOT OF ITEMS THAT COULD POSE SAFETY ISSUE. I AM CONCERNED THAT THIS WAS INSTALLED PURPOSELY BY TESLA SO THEY CAN CHARGE TO MAKE THE UPGRADE BY THE FEAR OF THE SAFETY ISSUE.
Mfg Campaign: 11339644
Recall Date: Jul 16, 2020
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
DRIVER SEAT WAS REPLACED IN EARLIER APPOINTMENTS HOWEVER ROD STILL HITS BOTTOM (UNDERNEATH THE THIGHS AND BUTT). IT'S PAINS BAD AND LATER STOP BLOOD FLOW, NUMBS MY LEGS. I HAD TO CONTINUOUSLY ADJUST MYSELF TO CONTINUE MY DRIVING; AT THAT POINT I DON'T FEEL SAFE IN THE CAR. I TRIED SEVERAL POSITIONS BUT IT STILL HURTS. HERE IS TESLA RESPONSE: ASSISTANT SERVICE MANAGER SAT IN THE FRONT DRIVER SEAT AND CONFIRMED CUSTOMER CONCERN. COMPARED TO MULTIPLE OTHER SERVICE AND INVENTORY VEHICLES OF THE SAME MODEL AND FOUND ALL COMPARABLE SEATS ARE SIMILAR. THIS IS INHERENT TO THE DESIGN OF THE SEAT. RECOMMEND CUSTOMER ADJUST SEAT POSITIONS AND/OR LUMBAR SUPPORT TO A MORE COMFORTABLE POSITION SUITED TO THEIR PERSONAL PREFERENCE.
Corrective Action:
DRIVER SEAT WAS REPLACED IN EARLIER APPOINTMENTS HOWEVER ROD STILL HITS BOTTOM (UNDERNEATH THE THIGHS AND BUTT). IT'S PAINS BAD AND LATER STOP BLOOD FLOW, NUMBS MY LEGS. I HAD TO CONTINUOUSLY ADJUST MYSELF TO CONTINUE MY DRIVING; AT THAT POINT I DON'T FEEL SAFE IN THE CAR. I TRIED SEVERAL POSITIONS BUT IT STILL HURTS. HERE IS TESLA RESPONSE: ASSISTANT SERVICE MANAGER SAT IN THE FRONT DRIVER SEAT AND CONFIRMED CUSTOMER CONCERN. COMPARED TO MULTIPLE OTHER SERVICE AND INVENTORY VEHICLES OF THE SAME MODEL AND FOUND ALL COMPARABLE SEATS ARE SIMILAR. THIS IS INHERENT TO THE DESIGN OF THE SEAT. RECOMMEND CUSTOMER ADJUST SEAT POSITIONS AND/OR LUMBAR SUPPORT TO A MORE COMFORTABLE POSITION SUITED TO THEIR PERSONAL PREFERENCE.
Additional Notes:
DRIVER SEAT WAS REPLACED IN EARLIER APPOINTMENTS HOWEVER ROD STILL HITS BOTTOM (UNDERNEATH THE THIGHS AND BUTT). IT'S PAINS BAD AND LATER STOP BLOOD FLOW, NUMBS MY LEGS. I HAD TO CONTINUOUSLY ADJUST MYSELF TO CONTINUE MY DRIVING; AT THAT POINT I DON'T FEEL SAFE IN THE CAR. I TRIED SEVERAL POSITIONS BUT IT STILL HURTS. HERE IS TESLA RESPONSE: ASSISTANT SERVICE MANAGER SAT IN THE FRONT DRIVER SEAT AND CONFIRMED CUSTOMER CONCERN. COMPARED TO MULTIPLE OTHER SERVICE AND INVENTORY VEHICLES OF THE SAME MODEL AND FOUND ALL COMPARABLE SEATS ARE SIMILAR. THIS IS INHERENT TO THE DESIGN OF THE SEAT. RECOMMEND CUSTOMER ADJUST SEAT POSITIONS AND/OR LUMBAR SUPPORT TO A MORE COMFORTABLE POSITION SUITED TO THEIR PERSONAL PREFERENCE.
Mfg Campaign: 11339645
Recall Date: Jul 16, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.
Corrective Action:
COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.
Additional Notes:
COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.
Mfg Campaign: 11339624
Recall Date: Jul 15, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.
Corrective Action:
COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.
Additional Notes:
COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.
Mfg Campaign: 11339624
Recall Date: Jul 15, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE MCU1 ON MY TESLA HAS HAS GONE COMPLETELY DARK WHILE DRIVING THE VEHICLE. BEFORE GOING COMPLETELY BLACK, I LOST NAVIGATION, BLINKERS WERE NOT OPERATIVE, ENTERTAINMENT WENT OUT, A CRYPTIC MESSAGE APPEARED INDICATING THAT I NEEDED TO CHARGE MY CAR IMMEDIATELY. BEFORE GOING COMPLETELY BLACK, ALL CLIMATE FUNCTIONS STOPPED. THIS HAS HAPPENED 3 TIMES IN THE LAST 7 WEEKS. TESLA SERVICE ASSURED ME THAT NOTHING WAS WRONG AND THAT A SIMPLE RESET AND CLEARING SOME DATA WOULD SOLVE THE PROBLEM. I THINK THAT THIS LOSS OF FUNCTION IS A SIGN OF A FAILING MCU AND THAT TESLA IS REFUSING TO ACKNOWLEDGE IT. A REPLACEMENT COST $1,000..........AND IT IS REPLACED WITH A REFURBISHED UNIT THAT IS EXACTLY THE SAME AS THE UNIT THAT FAILED IN THE FIRST PLACE!
Corrective Action:
THE MCU1 ON MY TESLA HAS HAS GONE COMPLETELY DARK WHILE DRIVING THE VEHICLE. BEFORE GOING COMPLETELY BLACK, I LOST NAVIGATION, BLINKERS WERE NOT OPERATIVE, ENTERTAINMENT WENT OUT, A CRYPTIC MESSAGE APPEARED INDICATING THAT I NEEDED TO CHARGE MY CAR IMMEDIATELY. BEFORE GOING COMPLETELY BLACK, ALL CLIMATE FUNCTIONS STOPPED. THIS HAS HAPPENED 3 TIMES IN THE LAST 7 WEEKS. TESLA SERVICE ASSURED ME THAT NOTHING WAS WRONG AND THAT A SIMPLE RESET AND CLEARING SOME DATA WOULD SOLVE THE PROBLEM. I THINK THAT THIS LOSS OF FUNCTION IS A SIGN OF A FAILING MCU AND THAT TESLA IS REFUSING TO ACKNOWLEDGE IT. A REPLACEMENT COST $1,000..........AND IT IS REPLACED WITH A REFURBISHED UNIT THAT IS EXACTLY THE SAME AS THE UNIT THAT FAILED IN THE FIRST PLACE!
Additional Notes:
THE MCU1 ON MY TESLA HAS HAS GONE COMPLETELY DARK WHILE DRIVING THE VEHICLE. BEFORE GOING COMPLETELY BLACK, I LOST NAVIGATION, BLINKERS WERE NOT OPERATIVE, ENTERTAINMENT WENT OUT, A CRYPTIC MESSAGE APPEARED INDICATING THAT I NEEDED TO CHARGE MY CAR IMMEDIATELY. BEFORE GOING COMPLETELY BLACK, ALL CLIMATE FUNCTIONS STOPPED. THIS HAS HAPPENED 3 TIMES IN THE LAST 7 WEEKS. TESLA SERVICE ASSURED ME THAT NOTHING WAS WRONG AND THAT A SIMPLE RESET AND CLEARING SOME DATA WOULD SOLVE THE PROBLEM. I THINK THAT THIS LOSS OF FUNCTION IS A SIGN OF A FAILING MCU AND THAT TESLA IS REFUSING TO ACKNOWLEDGE IT. A REPLACEMENT COST $1,000..........AND IT IS REPLACED WITH A REFURBISHED UNIT THAT IS EXACTLY THE SAME AS THE UNIT THAT FAILED IN THE FIRST PLACE!
Mfg Campaign: 11338736
Recall Date: Jul 11, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MAIN DISPLAY SCREEN FREEZES AND LOCKS UP WHICH REQUIRES ME TO PERFORM A RESET ON THE MAIN COMPUTER IN MY TESLA MODEL S.
Corrective Action:
THE MAIN DISPLAY SCREEN FREEZES AND LOCKS UP WHICH REQUIRES ME TO PERFORM A RESET ON THE MAIN COMPUTER IN MY TESLA MODEL S.
Additional Notes:
THE MAIN DISPLAY SCREEN FREEZES AND LOCKS UP WHICH REQUIRES ME TO PERFORM A RESET ON THE MAIN COMPUTER IN MY TESLA MODEL S.
Mfg Campaign: 11338521
Recall Date: Jul 10, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR
Corrective Action:
VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR
Additional Notes:
VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR
Mfg Campaign: 11337287
Recall Date: Jul 3, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR
Corrective Action:
VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR
Additional Notes:
VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR
Mfg Campaign: 11337287
Recall Date: Jul 3, 2020
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MCU SPORADICALLY FREEZES AND/OR REBOOTS (WHILE IN MOTION) WITHOUT ANY INPUT FROM US. THIS RENDERS THE DEFROST CONTROLS AND THE BACKUP CAMERA INOPERABLE UNTIL THE SYSTEM RESTARTS, WHICH TAKES SEVERAL MINUTES. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. THIS IS A KNOWN MCU FAILURE DUE TO MANUFACTURING ERROR ON THE PART OF TESLA CAUSING MULTIPLE REPLACEMENTS AND RENDERING THE CAR INOPERABLE. *TR
Corrective Action:
MCU SPORADICALLY FREEZES AND/OR REBOOTS (WHILE IN MOTION) WITHOUT ANY INPUT FROM US. THIS RENDERS THE DEFROST CONTROLS AND THE BACKUP CAMERA INOPERABLE UNTIL THE SYSTEM RESTARTS, WHICH TAKES SEVERAL MINUTES. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. THIS IS A KNOWN MCU FAILURE DUE TO MANUFACTURING ERROR ON THE PART OF TESLA CAUSING MULTIPLE REPLACEMENTS AND RENDERING THE CAR INOPERABLE. *TR
Additional Notes:
MCU SPORADICALLY FREEZES AND/OR REBOOTS (WHILE IN MOTION) WITHOUT ANY INPUT FROM US. THIS RENDERS THE DEFROST CONTROLS AND THE BACKUP CAMERA INOPERABLE UNTIL THE SYSTEM RESTARTS, WHICH TAKES SEVERAL MINUTES. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. THIS IS A KNOWN MCU FAILURE DUE TO MANUFACTURING ERROR ON THE PART OF TESLA CAUSING MULTIPLE REPLACEMENTS AND RENDERING THE CAR INOPERABLE. *TR
Mfg Campaign: 11331880
Recall Date: Jul 1, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MEDIA CONTROL UNIT (MCU1) HAVING PROBLEMS, DOESN'T VIDEOS RECORD PROPERLY, LOT OF PIXCELLATION, HANGS UP ABRUPTLY, YELLOW LINES OBSERVED
Corrective Action:
MEDIA CONTROL UNIT (MCU1) HAVING PROBLEMS, DOESN'T VIDEOS RECORD PROPERLY, LOT OF PIXCELLATION, HANGS UP ABRUPTLY, YELLOW LINES OBSERVED
Additional Notes:
MEDIA CONTROL UNIT (MCU1) HAVING PROBLEMS, DOESN'T VIDEOS RECORD PROPERLY, LOT OF PIXCELLATION, HANGS UP ABRUPTLY, YELLOW LINES OBSERVED
Mfg Campaign: 11332000
Recall Date: Jul 1, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Corrective Action:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Additional Notes:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Mfg Campaign: 11331659
Recall Date: Jun 30, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Corrective Action:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Additional Notes:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Mfg Campaign: 11331659
Recall Date: Jun 30, 2020
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Corrective Action:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Additional Notes:
MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.
Mfg Campaign: 11331659
Recall Date: Jun 30, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MCU DOES NOT FUNCTION AS IT SHOULD ALL THE TIME. DASHBOARD GAUGES HAVE TURNED OFF WHILE VEHICLE WAS IN MOTION DISRUPTING NORMAL AND INTENDED OPERATION.
Corrective Action:
MCU DOES NOT FUNCTION AS IT SHOULD ALL THE TIME. DASHBOARD GAUGES HAVE TURNED OFF WHILE VEHICLE WAS IN MOTION DISRUPTING NORMAL AND INTENDED OPERATION.
Additional Notes:
MCU DOES NOT FUNCTION AS IT SHOULD ALL THE TIME. DASHBOARD GAUGES HAVE TURNED OFF WHILE VEHICLE WAS IN MOTION DISRUPTING NORMAL AND INTENDED OPERATION.
Mfg Campaign: 11331574
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MOBILE CONTROL UNIT (MCU) SCREEN WILL RANDOMLY REBOOT, SHUT DOWN, OR FREEZE. HAPPENS RANDOMLY AT ANY TIME, REGARDLESS IF THE VEHICLE IS STATIONARY OR MOVING. THIS IMPAIRS CRITICAL SAFETY FUNCTIONS SUCH AS DEFOGGER, BACKUP CAMERA, AND ALL OTHER ELECTRICAL CONTROLS (EX. HVAC).
Corrective Action:
THE MOBILE CONTROL UNIT (MCU) SCREEN WILL RANDOMLY REBOOT, SHUT DOWN, OR FREEZE. HAPPENS RANDOMLY AT ANY TIME, REGARDLESS IF THE VEHICLE IS STATIONARY OR MOVING. THIS IMPAIRS CRITICAL SAFETY FUNCTIONS SUCH AS DEFOGGER, BACKUP CAMERA, AND ALL OTHER ELECTRICAL CONTROLS (EX. HVAC).
Additional Notes:
THE MOBILE CONTROL UNIT (MCU) SCREEN WILL RANDOMLY REBOOT, SHUT DOWN, OR FREEZE. HAPPENS RANDOMLY AT ANY TIME, REGARDLESS IF THE VEHICLE IS STATIONARY OR MOVING. THIS IMPAIRS CRITICAL SAFETY FUNCTIONS SUCH AS DEFOGGER, BACKUP CAMERA, AND ALL OTHER ELECTRICAL CONTROLS (EX. HVAC).
Mfg Campaign: 11331589
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR
Corrective Action:
COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR
Additional Notes:
COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR
Mfg Campaign: 11331153
Recall Date: Jun 26, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR
Corrective Action:
COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR
Additional Notes:
COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR
Mfg Campaign: 11331153
Recall Date: Jun 26, 2020
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