Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
637 ComplaintsTesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact received notifications of NHTSA Campaign Numbers: 23V838000 (Electrical System) and 24V051000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact received notifications of NHTSA Campaign Numbers: 23V838000 (Electrical System) and 24V051000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact received notifications of NHTSA Campaign Numbers: 23V838000 (Electrical System) and 24V051000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11636368
Recall Date: Jan 16, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Corrective Action:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Additional Notes:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Mfg Campaign: 11634767
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Corrective Action:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Additional Notes:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Mfg Campaign: 11634767
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Corrective Action:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Additional Notes:
While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.
Mfg Campaign: 11634767
Recall Date: Jan 8, 2025
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Car rattles when driven and makes loud sounds when going over bumps. Took to Tesla with 50k miles on it and they said it needs new air spring modules on front left and right. Did not do repair as it was over $3000. My car was built in the Fremont factory, the same as the cars in china that were recalled for the same reason. My car was a Tesla fleet car when I purchased it May of this year. Tesla had to know there was a problem and that’s why they wholesaled it to a different car dealership to be sold.
Corrective Action:
Car rattles when driven and makes loud sounds when going over bumps. Took to Tesla with 50k miles on it and they said it needs new air spring modules on front left and right. Did not do repair as it was over $3000. My car was built in the Fremont factory, the same as the cars in china that were recalled for the same reason. My car was a Tesla fleet car when I purchased it May of this year. Tesla had to know there was a problem and that’s why they wholesaled it to a different car dealership to be sold.
Additional Notes:
Car rattles when driven and makes loud sounds when going over bumps. Took to Tesla with 50k miles on it and they said it needs new air spring modules on front left and right. Did not do repair as it was over $3000. My car was built in the Fremont factory, the same as the cars in china that were recalled for the same reason. My car was a Tesla fleet car when I purchased it May of this year. Tesla had to know there was a problem and that’s why they wholesaled it to a different car dealership to be sold.
Mfg Campaign: 11632238
Recall Date: Dec 24, 2024
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I don't have this problem anymore because I had the circuit board replaced. The issue I have observed is the auto high beam feature doesn't work properly. They get stuck in the high setting and don't adapt to on-coming traffic. It's primarily in model y cars but all models have been observed. This might be as simple as needing the adaptive setting to be default or in my case a new control board replaced. The remedy before I got it fixed was to not have high engaged with the stock. I don't think there is a manual solution with the y or any newer teslas.
Corrective Action:
I don't have this problem anymore because I had the circuit board replaced. The issue I have observed is the auto high beam feature doesn't work properly. They get stuck in the high setting and don't adapt to on-coming traffic. It's primarily in model y cars but all models have been observed. This might be as simple as needing the adaptive setting to be default or in my case a new control board replaced. The remedy before I got it fixed was to not have high engaged with the stock. I don't think there is a manual solution with the y or any newer teslas.
Additional Notes:
I don't have this problem anymore because I had the circuit board replaced. The issue I have observed is the auto high beam feature doesn't work properly. They get stuck in the high setting and don't adapt to on-coming traffic. It's primarily in model y cars but all models have been observed. This might be as simple as needing the adaptive setting to be default or in my case a new control board replaced. The remedy before I got it fixed was to not have high engaged with the stock. I don't think there is a manual solution with the y or any newer teslas.
Mfg Campaign: 11632308
Recall Date: Dec 24, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Corrective Action:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Additional Notes:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Mfg Campaign: 11631451
Recall Date: Dec 18, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Corrective Action:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Additional Notes:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Mfg Campaign: 11631451
Recall Date: Dec 18, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Corrective Action:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Additional Notes:
Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.
Mfg Campaign: 11631451
Recall Date: Dec 18, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I was driving and my power steering assist went out making the steering almost impossible. Fortunately I was driving in my neighborhood and was close to home
Corrective Action:
I was driving and my power steering assist went out making the steering almost impossible. Fortunately I was driving in my neighborhood and was close to home
Additional Notes:
I was driving and my power steering assist went out making the steering almost impossible. Fortunately I was driving in my neighborhood and was close to home
Mfg Campaign: 11630116
Recall Date: Dec 11, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The car was on park for charging. When charging was at 75%, when it was complete, the car was put on drive. Auto-steering disengaged message came up. The steering was stuck and could not be turned. After multiple tries, called Tesla road side assistance which resulted in car getting towed to service station. The steering rack had to be removed and replaced. I cannot imagine if this happened when the car was on a higher speed road.
Corrective Action:
The car was on park for charging. When charging was at 75%, when it was complete, the car was put on drive. Auto-steering disengaged message came up. The steering was stuck and could not be turned. After multiple tries, called Tesla road side assistance which resulted in car getting towed to service station. The steering rack had to be removed and replaced. I cannot imagine if this happened when the car was on a higher speed road.
Additional Notes:
The car was on park for charging. When charging was at 75%, when it was complete, the car was put on drive. Auto-steering disengaged message came up. The steering was stuck and could not be turned. After multiple tries, called Tesla road side assistance which resulted in car getting towed to service station. The steering rack had to be removed and replaced. I cannot imagine if this happened when the car was on a higher speed road.
Mfg Campaign: 11627696
Recall Date: Nov 27, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The vehicle at low speed unexpectedly lost power steering making it impossible to steer. The resistance was greater than on a vehicle without power steering as if the steering mechanism was working to prevent steering. This is the second incident for me -- the first occurring in September, but immediately resolving itself.
Corrective Action:
The vehicle at low speed unexpectedly lost power steering making it impossible to steer. The resistance was greater than on a vehicle without power steering as if the steering mechanism was working to prevent steering. This is the second incident for me -- the first occurring in September, but immediately resolving itself.
Additional Notes:
The vehicle at low speed unexpectedly lost power steering making it impossible to steer. The resistance was greater than on a vehicle without power steering as if the steering mechanism was working to prevent steering. This is the second incident for me -- the first occurring in September, but immediately resolving itself.
Mfg Campaign: 11627408
Recall Date: Nov 26, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The power steering motor prevents proper movement of the steering wheel by forcing it back to the center if moved in either direction, making turning impossible. The wheel allows only about 5 degrees of movement before violently snapping back to center. When I attempted to replicate the issue at startup, the steering initially operated normally, and I was able to turn the wheel approximately 90 degrees. However, it suddenly and forcefully snapped back to center, striking my hand. This occurred while the car was stationary. The malfunction in the power steering motor or its control system makes the car undrivable, as the steering wheel actively resists turning. The first incident occurred while driving in a parking lot, but thankfully at low speed. The car had to be towed. This presents a significant safety issue.
Corrective Action:
The power steering motor prevents proper movement of the steering wheel by forcing it back to the center if moved in either direction, making turning impossible. The wheel allows only about 5 degrees of movement before violently snapping back to center. When I attempted to replicate the issue at startup, the steering initially operated normally, and I was able to turn the wheel approximately 90 degrees. However, it suddenly and forcefully snapped back to center, striking my hand. This occurred while the car was stationary. The malfunction in the power steering motor or its control system makes the car undrivable, as the steering wheel actively resists turning. The first incident occurred while driving in a parking lot, but thankfully at low speed. The car had to be towed. This presents a significant safety issue.
Additional Notes:
The power steering motor prevents proper movement of the steering wheel by forcing it back to the center if moved in either direction, making turning impossible. The wheel allows only about 5 degrees of movement before violently snapping back to center. When I attempted to replicate the issue at startup, the steering initially operated normally, and I was able to turn the wheel approximately 90 degrees. However, it suddenly and forcefully snapped back to center, striking my hand. This occurred while the car was stationary. The malfunction in the power steering motor or its control system makes the car undrivable, as the steering wheel actively resists turning. The first incident occurred while driving in a parking lot, but thankfully at low speed. The car had to be towed. This presents a significant safety issue.
Mfg Campaign: 11627555
Recall Date: Nov 26, 2024
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Daylight Running Lights (DRLs) burned out, and Tesla charges exorbitant amounts to repair each DRL and headlight assembly, over $3,500 for each side. This is apparently a known issue with all 2017-2021 Tesla Model S vehicles, as it is widely discussed on Tesla owner forums. The DRLs are prone to repeated failures even after being replaced. Tesla will replace the DRL and headlight assembly as long as the vehicle is under warranty, but will not replace the failed DRL and headlight assembly after the warranty expires unless the vehicle owner pays for the replacement. This would seem to be a known chronic failure item, and since the DRLs are a safety feature, it would seem that Tesla should stand behind their vehicles and resolve this failure as a recall.
Corrective Action:
Daylight Running Lights (DRLs) burned out, and Tesla charges exorbitant amounts to repair each DRL and headlight assembly, over $3,500 for each side. This is apparently a known issue with all 2017-2021 Tesla Model S vehicles, as it is widely discussed on Tesla owner forums. The DRLs are prone to repeated failures even after being replaced. Tesla will replace the DRL and headlight assembly as long as the vehicle is under warranty, but will not replace the failed DRL and headlight assembly after the warranty expires unless the vehicle owner pays for the replacement. This would seem to be a known chronic failure item, and since the DRLs are a safety feature, it would seem that Tesla should stand behind their vehicles and resolve this failure as a recall.
Additional Notes:
Daylight Running Lights (DRLs) burned out, and Tesla charges exorbitant amounts to repair each DRL and headlight assembly, over $3,500 for each side. This is apparently a known issue with all 2017-2021 Tesla Model S vehicles, as it is widely discussed on Tesla owner forums. The DRLs are prone to repeated failures even after being replaced. Tesla will replace the DRL and headlight assembly as long as the vehicle is under warranty, but will not replace the failed DRL and headlight assembly after the warranty expires unless the vehicle owner pays for the replacement. This would seem to be a known chronic failure item, and since the DRLs are a safety feature, it would seem that Tesla should stand behind their vehicles and resolve this failure as a recall.
Mfg Campaign: 11622412
Recall Date: Oct 29, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
As I was driving. Multiple warning sensors came on the vehicles screen. Everything was shutting down. I made it to my driveway to reverse in and the car completely shut off. I got out of the car, closed the door and got back in the car and it worked again. I drove the car into Teslas service center and they said it was a steering rack that needed to be replaced, but they never actually looked at the part that needed to be replaced. They just hooked up a pico scope and received a signal. I asked if they would look at it and they said they can only replace it. IVE SEEN MULTIPLE STORIES SIMILAR TO MINE ONLINE WHERE PEOPLE HAVE HAD TO CHECK THE VEHICLE ON THERE OWN ONLY TO FIND A LOOSE GROUND WIRE OR A LOOSE CONNECTION THAT CONNECTS TO THE STEERING RACK. Once they connect the wires the car works fine. There is a faulty design on the Tesla model S and probably other models as well that should be looked at. Tesla is charging over $5000 to replace the entire rack as opposed to checking the connections. Please look into this. This is not safe at all. Great car, bad design
Corrective Action:
As I was driving. Multiple warning sensors came on the vehicles screen. Everything was shutting down. I made it to my driveway to reverse in and the car completely shut off. I got out of the car, closed the door and got back in the car and it worked again. I drove the car into Teslas service center and they said it was a steering rack that needed to be replaced, but they never actually looked at the part that needed to be replaced. They just hooked up a pico scope and received a signal. I asked if they would look at it and they said they can only replace it. IVE SEEN MULTIPLE STORIES SIMILAR TO MINE ONLINE WHERE PEOPLE HAVE HAD TO CHECK THE VEHICLE ON THERE OWN ONLY TO FIND A LOOSE GROUND WIRE OR A LOOSE CONNECTION THAT CONNECTS TO THE STEERING RACK. Once they connect the wires the car works fine. There is a faulty design on the Tesla model S and probably other models as well that should be looked at. Tesla is charging over $5000 to replace the entire rack as opposed to checking the connections. Please look into this. This is not safe at all. Great car, bad design
Additional Notes:
As I was driving. Multiple warning sensors came on the vehicles screen. Everything was shutting down. I made it to my driveway to reverse in and the car completely shut off. I got out of the car, closed the door and got back in the car and it worked again. I drove the car into Teslas service center and they said it was a steering rack that needed to be replaced, but they never actually looked at the part that needed to be replaced. They just hooked up a pico scope and received a signal. I asked if they would look at it and they said they can only replace it. IVE SEEN MULTIPLE STORIES SIMILAR TO MINE ONLINE WHERE PEOPLE HAVE HAD TO CHECK THE VEHICLE ON THERE OWN ONLY TO FIND A LOOSE GROUND WIRE OR A LOOSE CONNECTION THAT CONNECTS TO THE STEERING RACK. Once they connect the wires the car works fine. There is a faulty design on the Tesla model S and probably other models as well that should be looked at. Tesla is charging over $5000 to replace the entire rack as opposed to checking the connections. Please look into this. This is not safe at all. Great car, bad design
Mfg Campaign: 11620286
Recall Date: Oct 17, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla Model S has a problem when the electronic actuator for the rear lift gate failed, it cannot be opened unless serviced by Tesla. This creates a safety concern - (1) - The emergency release cable is hard to locate because it is covered by plastic that is only engraved with a picture making it impossible to find a dim/dark situation. (2) The emergency cable failed to unlatch the lift gate making it impossible to open if someone is trapped inside. There is no way to open the lift gate until someone remove the trim and peel off the cover and experiment with unplug / replug the connection wire and hope it will unlock the lift gate making it impossible for most owners. (3) When the actuator failed, the instrument cluster should not just say rear lift gate is open, proceed with caution, it should provide descriptive warnings the gate may fly open, from outside it looks like it is closed and cannot be manually lift up and driver. The driver likely will continue to drive and all warnings stop after reaching 35 mph once until the next drive. (4) On older model, there is option for child jump seats for kids and toddlers. This will be a nightmare if the electronic part failed but no way to open it until serviced by Tesla. This is not a one off problem but a common problem as reported here and easily searchable on the internet. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Tesla Model S has a problem when the electronic actuator for the rear lift gate failed, it cannot be opened unless serviced by Tesla. This creates a safety concern - (1) - The emergency release cable is hard to locate because it is covered by plastic that is only engraved with a picture making it impossible to find a dim/dark situation. (2) The emergency cable failed to unlatch the lift gate making it impossible to open if someone is trapped inside. There is no way to open the lift gate until someone remove the trim and peel off the cover and experiment with unplug / replug the connection wire and hope it will unlock the lift gate making it impossible for most owners. (3) When the actuator failed, the instrument cluster should not just say rear lift gate is open, proceed with caution, it should provide descriptive warnings the gate may fly open, from outside it looks like it is closed and cannot be manually lift up and driver. The driver likely will continue to drive and all warnings stop after reaching 35 mph once until the next drive. (4) On older model, there is option for child jump seats for kids and toddlers. This will be a nightmare if the electronic part failed but no way to open it until serviced by Tesla. This is not a one off problem but a common problem as reported here and easily searchable on the internet. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Tesla Model S has a problem when the electronic actuator for the rear lift gate failed, it cannot be opened unless serviced by Tesla. This creates a safety concern - (1) - The emergency release cable is hard to locate because it is covered by plastic that is only engraved with a picture making it impossible to find a dim/dark situation. (2) The emergency cable failed to unlatch the lift gate making it impossible to open if someone is trapped inside. There is no way to open the lift gate until someone remove the trim and peel off the cover and experiment with unplug / replug the connection wire and hope it will unlock the lift gate making it impossible for most owners. (3) When the actuator failed, the instrument cluster should not just say rear lift gate is open, proceed with caution, it should provide descriptive warnings the gate may fly open, from outside it looks like it is closed and cannot be manually lift up and driver. The driver likely will continue to drive and all warnings stop after reaching 35 mph once until the next drive. (4) On older model, there is option for child jump seats for kids and toddlers. This will be a nightmare if the electronic part failed but no way to open it until serviced by Tesla. This is not a one off problem but a common problem as reported here and easily searchable on the internet. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11612214
Recall Date: Sep 3, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11609663
Recall Date: Aug 20, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Rear suspension control arm broke. Causing the rare right wheel to fold in.
Corrective Action:
Rear suspension control arm broke. Causing the rare right wheel to fold in.
Additional Notes:
Rear suspension control arm broke. Causing the rare right wheel to fold in.
Mfg Campaign: 11607791
Recall Date: Aug 11, 2024
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11606460
Recall Date: Aug 5, 2024
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
on 1 occasion the front trunk opened on its own, on 2 occasions the rear trunk opened on its own. The last occasion was on August 3. all these events occurred with in 3 weeks. The car was brought to a service center where the problem was misdiagnosed since the incident on August 3 was after the service call.
Corrective Action:
on 1 occasion the front trunk opened on its own, on 2 occasions the rear trunk opened on its own. The last occasion was on August 3. all these events occurred with in 3 weeks. The car was brought to a service center where the problem was misdiagnosed since the incident on August 3 was after the service call.
Additional Notes:
on 1 occasion the front trunk opened on its own, on 2 occasions the rear trunk opened on its own. The last occasion was on August 3. all these events occurred with in 3 weeks. The car was brought to a service center where the problem was misdiagnosed since the incident on August 3 was after the service call.
Mfg Campaign: 11606371
Recall Date: Aug 4, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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