Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
637 ComplaintsTesla, Inc.
Defect Description:
STEERING
Potential Consequences:
While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If my wife or daughter had driven the car they would not have been able to steer and this could have caused a significant accident, injury or death. Upon pulling over, I rebooted both computers on the Tesla Model S 75 D and the problem went away. I immediately drove to the Tesla dealer in Chesterfield, MO. There they seemed unconcerned, and advised me it was likely just a firmware issue and wouldn't be able to look at the car until the next week. I was shocked. Since the systems seemed to work I drove home and parked the car. On the driveway, the same error showed up and steering seemed again to lock up. After rebooting problem went away. Looking at the Tesla forums this seems to have happened before and poses a serious danger to the driver, occupants and fellow drivers on the road. I no longer feel safe driving the car.
Corrective Action:
While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If my wife or daughter had driven the car they would not have been able to steer and this could have caused a significant accident, injury or death. Upon pulling over, I rebooted both computers on the Tesla Model S 75 D and the problem went away. I immediately drove to the Tesla dealer in Chesterfield, MO. There they seemed unconcerned, and advised me it was likely just a firmware issue and wouldn't be able to look at the car until the next week. I was shocked. Since the systems seemed to work I drove home and parked the car. On the driveway, the same error showed up and steering seemed again to lock up. After rebooting problem went away. Looking at the Tesla forums this seems to have happened before and poses a serious danger to the driver, occupants and fellow drivers on the road. I no longer feel safe driving the car.
Additional Notes:
While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If my wife or daughter had driven the car they would not have been able to steer and this could have caused a significant accident, injury or death. Upon pulling over, I rebooted both computers on the Tesla Model S 75 D and the problem went away. I immediately drove to the Tesla dealer in Chesterfield, MO. There they seemed unconcerned, and advised me it was likely just a firmware issue and wouldn't be able to look at the car until the next week. I was shocked. Since the systems seemed to work I drove home and parked the car. On the driveway, the same error showed up and steering seemed again to lock up. After rebooting problem went away. Looking at the Tesla forums this seems to have happened before and poses a serious danger to the driver, occupants and fellow drivers on the road. I no longer feel safe driving the car.
Mfg Campaign: 11665990
Recall Date: Jun 10, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If my wife or daughter had driven the car they would not have been able to steer and this could have caused a significant accident, injury or death. Upon pulling over, I rebooted both computers on the Tesla Model S 75 D and the problem went away. I immediately drove to the Tesla dealer in Chesterfield, MO. There they seemed unconcerned, and advised me it was likely just a firmware issue and wouldn't be able to look at the car until the next week. I was shocked. Since the systems seemed to work I drove home and parked the car. On the driveway, the same error showed up and steering seemed again to lock up. After rebooting problem went away. Looking at the Tesla forums this seems to have happened before and poses a serious danger to the driver, occupants and fellow drivers on the road. I no longer feel safe driving the car.
Corrective Action:
While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If my wife or daughter had driven the car they would not have been able to steer and this could have caused a significant accident, injury or death. Upon pulling over, I rebooted both computers on the Tesla Model S 75 D and the problem went away. I immediately drove to the Tesla dealer in Chesterfield, MO. There they seemed unconcerned, and advised me it was likely just a firmware issue and wouldn't be able to look at the car until the next week. I was shocked. Since the systems seemed to work I drove home and parked the car. On the driveway, the same error showed up and steering seemed again to lock up. After rebooting problem went away. Looking at the Tesla forums this seems to have happened before and poses a serious danger to the driver, occupants and fellow drivers on the road. I no longer feel safe driving the car.
Additional Notes:
While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If my wife or daughter had driven the car they would not have been able to steer and this could have caused a significant accident, injury or death. Upon pulling over, I rebooted both computers on the Tesla Model S 75 D and the problem went away. I immediately drove to the Tesla dealer in Chesterfield, MO. There they seemed unconcerned, and advised me it was likely just a firmware issue and wouldn't be able to look at the car until the next week. I was shocked. Since the systems seemed to work I drove home and parked the car. On the driveway, the same error showed up and steering seemed again to lock up. After rebooting problem went away. Looking at the Tesla forums this seems to have happened before and poses a serious danger to the driver, occupants and fellow drivers on the road. I no longer feel safe driving the car.
Mfg Campaign: 11665990
Recall Date: Jun 10, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The intermediate steering shaft is binding, causing difficulty turning the wheel and inconsistent steering wheel feel. It often will cause the full self driving to disengage during turns Tesla has revised the part that now includes a protective rubber bootyet has not issued a recall as the part accumulates debris and rust out and binding the universal joint
Corrective Action:
The intermediate steering shaft is binding, causing difficulty turning the wheel and inconsistent steering wheel feel. It often will cause the full self driving to disengage during turns Tesla has revised the part that now includes a protective rubber bootyet has not issued a recall as the part accumulates debris and rust out and binding the universal joint
Additional Notes:
The intermediate steering shaft is binding, causing difficulty turning the wheel and inconsistent steering wheel feel. It often will cause the full self driving to disengage during turns Tesla has revised the part that now includes a protective rubber bootyet has not issued a recall as the part accumulates debris and rust out and binding the universal joint
Mfg Campaign: 11665336
Recall Date: Jun 6, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
As I was driving down my driveway to the street the power steering failed. It was extremely difficult to then steer. My wife would have been unable to. I was able to re-enter the driveway, with GREAT difficulty from which the car was towed on a flatbed to the local Tesla service center. Had I been on busy city streets of highway I fear what would have happened. The service center cited the failure of a fuse ( fuse part # FUSE,BF180A,32V; #1071379-80-A) Though the car is a 2017 model the odometer shows 42,302 miles. I don’t know if this a systematic issue but I view it as a safety issue and so am reporting it.
Corrective Action:
As I was driving down my driveway to the street the power steering failed. It was extremely difficult to then steer. My wife would have been unable to. I was able to re-enter the driveway, with GREAT difficulty from which the car was towed on a flatbed to the local Tesla service center. Had I been on busy city streets of highway I fear what would have happened. The service center cited the failure of a fuse ( fuse part # FUSE,BF180A,32V; #1071379-80-A) Though the car is a 2017 model the odometer shows 42,302 miles. I don’t know if this a systematic issue but I view it as a safety issue and so am reporting it.
Additional Notes:
As I was driving down my driveway to the street the power steering failed. It was extremely difficult to then steer. My wife would have been unable to. I was able to re-enter the driveway, with GREAT difficulty from which the car was towed on a flatbed to the local Tesla service center. Had I been on busy city streets of highway I fear what would have happened. The service center cited the failure of a fuse ( fuse part # FUSE,BF180A,32V; #1071379-80-A) Though the car is a 2017 model the odometer shows 42,302 miles. I don’t know if this a systematic issue but I view it as a safety issue and so am reporting it.
Mfg Campaign: 11659716
Recall Date: May 8, 2025
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Using software version 2025.14.1 with FSD (Full Self Driving) version 12.6.4. About 50% of the time the vehicle attempts and fails to change lanes when using FSD. It will: 1. Turn on signal and not change lanes, confusing cars around me. Or more often 2. Swerve between lanes indefinitely. See example at [XXX] It drives like a drunk driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Using software version 2025.14.1 with FSD (Full Self Driving) version 12.6.4. About 50% of the time the vehicle attempts and fails to change lanes when using FSD. It will: 1. Turn on signal and not change lanes, confusing cars around me. Or more often 2. Swerve between lanes indefinitely. See example at [XXX] It drives like a drunk driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Using software version 2025.14.1 with FSD (Full Self Driving) version 12.6.4. About 50% of the time the vehicle attempts and fails to change lanes when using FSD. It will: 1. Turn on signal and not change lanes, confusing cars around me. Or more often 2. Swerve between lanes indefinitely. See example at [XXX] It drives like a drunk driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658804
Recall Date: May 4, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Using software version 2025.14.1 with FSD (Full Self Driving) version 12.6.4. About 50% of the time the vehicle attempts and fails to change lanes when using FSD. It will: 1. Turn on signal and not change lanes, confusing cars around me. Or more often 2. Swerve between lanes indefinitely. See example at [XXX] It drives like a drunk driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Using software version 2025.14.1 with FSD (Full Self Driving) version 12.6.4. About 50% of the time the vehicle attempts and fails to change lanes when using FSD. It will: 1. Turn on signal and not change lanes, confusing cars around me. Or more often 2. Swerve between lanes indefinitely. See example at [XXX] It drives like a drunk driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Using software version 2025.14.1 with FSD (Full Self Driving) version 12.6.4. About 50% of the time the vehicle attempts and fails to change lanes when using FSD. It will: 1. Turn on signal and not change lanes, confusing cars around me. Or more often 2. Swerve between lanes indefinitely. See example at [XXX] It drives like a drunk driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658804
Recall Date: May 4, 2025
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Software 2025.14.1, Full Self Driving 12.6.4 (FSD). Vehicle when using FSD continuously slows to 10 MPH below the speed limit. You can manually press the accelerator to speed up but FSD will not brake when doing so and warns you of the same. After a minute of being back at the speed limit, FSD again slows down. Repeat this process constantly. Very dangerous.
Corrective Action:
Software 2025.14.1, Full Self Driving 12.6.4 (FSD). Vehicle when using FSD continuously slows to 10 MPH below the speed limit. You can manually press the accelerator to speed up but FSD will not brake when doing so and warns you of the same. After a minute of being back at the speed limit, FSD again slows down. Repeat this process constantly. Very dangerous.
Additional Notes:
Software 2025.14.1, Full Self Driving 12.6.4 (FSD). Vehicle when using FSD continuously slows to 10 MPH below the speed limit. You can manually press the accelerator to speed up but FSD will not brake when doing so and warns you of the same. After a minute of being back at the speed limit, FSD again slows down. Repeat this process constantly. Very dangerous.
Mfg Campaign: 11658805
Recall Date: May 4, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Software 2025.14.1, Full Self Driving 12.6.4 (FSD). Vehicle when using FSD continuously slows to 10 MPH below the speed limit. You can manually press the accelerator to speed up but FSD will not brake when doing so and warns you of the same. After a minute of being back at the speed limit, FSD again slows down. Repeat this process constantly. Very dangerous.
Corrective Action:
Software 2025.14.1, Full Self Driving 12.6.4 (FSD). Vehicle when using FSD continuously slows to 10 MPH below the speed limit. You can manually press the accelerator to speed up but FSD will not brake when doing so and warns you of the same. After a minute of being back at the speed limit, FSD again slows down. Repeat this process constantly. Very dangerous.
Additional Notes:
Software 2025.14.1, Full Self Driving 12.6.4 (FSD). Vehicle when using FSD continuously slows to 10 MPH below the speed limit. You can manually press the accelerator to speed up but FSD will not brake when doing so and warns you of the same. After a minute of being back at the speed limit, FSD again slows down. Repeat this process constantly. Very dangerous.
Mfg Campaign: 11658805
Recall Date: May 4, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am reporting a traumatic incident involving a 2017 Tesla Model S (loaner) that crashed on [XXX], in Arizona while Autopilot was engaged. We were traveling eastbound at 55 mph on [XXX] near [XXX] when the vehicle suddenly pulled hard left into the median and hit a tree. I briefly lost consciousness and suffered a concussion; my passenger sustained a broken back and thumb. Smoke rose from the car, and doors wouldn't open. I’m claustrophobic—it was terrifying. I managed to exit via the front passenger door but couldn't move my friend due to possible spinal injuries. This incident changed our lives. I have chronic back pain and PTSD. My friend hasn’t worked since. Tesla has not taken accountability. I was told internal footage exists and others have seen it, but I’ve never been given access. No third party (manufacturer, police, or insurer) has inspected the vehicle—only Tesla. I tried to buy the wreck at auction to preserve evidence but; my bid for a totaled tesla was $10k, it was declined. There were no warning lights or alerts before the crash. Autopilot failed. If the car had veered into traffic or pedestrians, people might’ve died. Instead of support, I was found at fault by AAA (despite no citation), received six points, and my premium rose to $2,200/month. Tesla must be held accountable. Consumers deserve transparency. Autopilot gave no warning and couldn’t avoid a tree in broad daylight. I urge the NHTSA to investigate this crash, request the vehicle’s data/video, and provide resources for victims of vehicle tech failures. I can supply witness contacts and medical documentation. Please help. Complacency is going cost lives. There should be a class action lawsuit. Blood on the hands of Tesla for using humans as test rats. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am reporting a traumatic incident involving a 2017 Tesla Model S (loaner) that crashed on [XXX], in Arizona while Autopilot was engaged. We were traveling eastbound at 55 mph on [XXX] near [XXX] when the vehicle suddenly pulled hard left into the median and hit a tree. I briefly lost consciousness and suffered a concussion; my passenger sustained a broken back and thumb. Smoke rose from the car, and doors wouldn't open. I’m claustrophobic—it was terrifying. I managed to exit via the front passenger door but couldn't move my friend due to possible spinal injuries. This incident changed our lives. I have chronic back pain and PTSD. My friend hasn’t worked since. Tesla has not taken accountability. I was told internal footage exists and others have seen it, but I’ve never been given access. No third party (manufacturer, police, or insurer) has inspected the vehicle—only Tesla. I tried to buy the wreck at auction to preserve evidence but; my bid for a totaled tesla was $10k, it was declined. There were no warning lights or alerts before the crash. Autopilot failed. If the car had veered into traffic or pedestrians, people might’ve died. Instead of support, I was found at fault by AAA (despite no citation), received six points, and my premium rose to $2,200/month. Tesla must be held accountable. Consumers deserve transparency. Autopilot gave no warning and couldn’t avoid a tree in broad daylight. I urge the NHTSA to investigate this crash, request the vehicle’s data/video, and provide resources for victims of vehicle tech failures. I can supply witness contacts and medical documentation. Please help. Complacency is going cost lives. There should be a class action lawsuit. Blood on the hands of Tesla for using humans as test rats. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am reporting a traumatic incident involving a 2017 Tesla Model S (loaner) that crashed on [XXX], in Arizona while Autopilot was engaged. We were traveling eastbound at 55 mph on [XXX] near [XXX] when the vehicle suddenly pulled hard left into the median and hit a tree. I briefly lost consciousness and suffered a concussion; my passenger sustained a broken back and thumb. Smoke rose from the car, and doors wouldn't open. I’m claustrophobic—it was terrifying. I managed to exit via the front passenger door but couldn't move my friend due to possible spinal injuries. This incident changed our lives. I have chronic back pain and PTSD. My friend hasn’t worked since. Tesla has not taken accountability. I was told internal footage exists and others have seen it, but I’ve never been given access. No third party (manufacturer, police, or insurer) has inspected the vehicle—only Tesla. I tried to buy the wreck at auction to preserve evidence but; my bid for a totaled tesla was $10k, it was declined. There were no warning lights or alerts before the crash. Autopilot failed. If the car had veered into traffic or pedestrians, people might’ve died. Instead of support, I was found at fault by AAA (despite no citation), received six points, and my premium rose to $2,200/month. Tesla must be held accountable. Consumers deserve transparency. Autopilot gave no warning and couldn’t avoid a tree in broad daylight. I urge the NHTSA to investigate this crash, request the vehicle’s data/video, and provide resources for victims of vehicle tech failures. I can supply witness contacts and medical documentation. Please help. Complacency is going cost lives. There should be a class action lawsuit. Blood on the hands of Tesla for using humans as test rats. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658304
Recall Date: May 1, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Stoped at intersection. While trying to engage signal lights, hit the stalk below that engages full self driving. Car immediately jumped into intersection .in front of another car and almost collided. Since the last update, Cars with my configuration wave been acting irradely and it is not safe to use FSD.
Corrective Action:
Stoped at intersection. While trying to engage signal lights, hit the stalk below that engages full self driving. Car immediately jumped into intersection .in front of another car and almost collided. Since the last update, Cars with my configuration wave been acting irradely and it is not safe to use FSD.
Additional Notes:
Stoped at intersection. While trying to engage signal lights, hit the stalk below that engages full self driving. Car immediately jumped into intersection .in front of another car and almost collided. Since the last update, Cars with my configuration wave been acting irradely and it is not safe to use FSD.
Mfg Campaign: 11655025
Recall Date: Apr 16, 2025
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Stoped at intersection. While trying to engage signal lights, hit the stalk below that engages full self driving. Car immediately jumped into intersection .in front of another car and almost collided. Since the last update, Cars with my configuration wave been acting irradely and it is not safe to use FSD.
Corrective Action:
Stoped at intersection. While trying to engage signal lights, hit the stalk below that engages full self driving. Car immediately jumped into intersection .in front of another car and almost collided. Since the last update, Cars with my configuration wave been acting irradely and it is not safe to use FSD.
Additional Notes:
Stoped at intersection. While trying to engage signal lights, hit the stalk below that engages full self driving. Car immediately jumped into intersection .in front of another car and almost collided. Since the last update, Cars with my configuration wave been acting irradely and it is not safe to use FSD.
Mfg Campaign: 11655025
Recall Date: Apr 16, 2025
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. Dealer refuses to confirm the data to support their conclusion that driver was at fault. Vehicle inspected by dealer owned collision center and dealer related insurance company. No warning or messages prior to auto acceleration.
Corrective Action:
Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. Dealer refuses to confirm the data to support their conclusion that driver was at fault. Vehicle inspected by dealer owned collision center and dealer related insurance company. No warning or messages prior to auto acceleration.
Additional Notes:
Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. Dealer refuses to confirm the data to support their conclusion that driver was at fault. Vehicle inspected by dealer owned collision center and dealer related insurance company. No warning or messages prior to auto acceleration.
Mfg Campaign: 11649563
Recall Date: Mar 20, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. Dealer refuses to confirm the data to support their conclusion that driver was at fault. Vehicle inspected by dealer owned collision center and dealer related insurance company. No warning or messages prior to auto acceleration.
Corrective Action:
Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. Dealer refuses to confirm the data to support their conclusion that driver was at fault. Vehicle inspected by dealer owned collision center and dealer related insurance company. No warning or messages prior to auto acceleration.
Additional Notes:
Car auto accelerated in parking lot structure. Hit column; air bags did not deploy so no injury to me, the driver. Dealer refuses to confirm the data to support their conclusion that driver was at fault. Vehicle inspected by dealer owned collision center and dealer related insurance company. No warning or messages prior to auto acceleration.
Mfg Campaign: 11649563
Recall Date: Mar 20, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647408
Recall Date: Mar 10, 2025
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647408
Recall Date: Mar 10, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647408
Recall Date: Mar 10, 2025
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact stated that prior to the failure experienced, there was an abnormal clicking sound coming from the steering wheel. The contact attempted to start the vehicle, and upon starting the vehicle, the message "Service Power Steering" was displayed, and the EPS warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact stated that prior to the failure experienced, there was an abnormal clicking sound coming from the steering wheel. The contact attempted to start the vehicle, and upon starting the vehicle, the message "Service Power Steering" was displayed, and the EPS warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact stated that prior to the failure experienced, there was an abnormal clicking sound coming from the steering wheel. The contact attempted to start the vehicle, and upon starting the vehicle, the message "Service Power Steering" was displayed, and the EPS warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11645624
Recall Date: Feb 28, 2025
Tesla, Inc.
Defect Description:
STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact stated that prior to the failure experienced, there was an abnormal clicking sound coming from the steering wheel. The contact attempted to start the vehicle, and upon starting the vehicle, the message "Service Power Steering" was displayed, and the EPS warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact stated that prior to the failure experienced, there was an abnormal clicking sound coming from the steering wheel. The contact attempted to start the vehicle, and upon starting the vehicle, the message "Service Power Steering" was displayed, and the EPS warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact stated that prior to the failure experienced, there was an abnormal clicking sound coming from the steering wheel. The contact attempted to start the vehicle, and upon starting the vehicle, the message "Service Power Steering" was displayed, and the EPS warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11645624
Recall Date: Feb 28, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I activated Tesla's Smart Summon feature on the 2017 Tesla Model S to autonomously drive from the parking spot to the front entrance of the restaurant where I was waiting. Pulling out of the spot (my car was back in), the vehicle prematurely turned and contacted the front bumper of the adjacent vehicle (also backed in). My vehicle proceeded for a few feet causing severe damage to my driver side and the other vehicles bumper. I entered my vehicle and pulled away from other vehicle which is still in contact with. Take document with photos, I returned my vehicle to the location where it occurred (except not in contact). See photos. I contact that evening and they spent the next week investigating. They disavow and responsibility and said I was supposed to monitor the progress. The incident took a few second and there was not time to react to avoid damage.
Corrective Action:
I activated Tesla's Smart Summon feature on the 2017 Tesla Model S to autonomously drive from the parking spot to the front entrance of the restaurant where I was waiting. Pulling out of the spot (my car was back in), the vehicle prematurely turned and contacted the front bumper of the adjacent vehicle (also backed in). My vehicle proceeded for a few feet causing severe damage to my driver side and the other vehicles bumper. I entered my vehicle and pulled away from other vehicle which is still in contact with. Take document with photos, I returned my vehicle to the location where it occurred (except not in contact). See photos. I contact that evening and they spent the next week investigating. They disavow and responsibility and said I was supposed to monitor the progress. The incident took a few second and there was not time to react to avoid damage.
Additional Notes:
I activated Tesla's Smart Summon feature on the 2017 Tesla Model S to autonomously drive from the parking spot to the front entrance of the restaurant where I was waiting. Pulling out of the spot (my car was back in), the vehicle prematurely turned and contacted the front bumper of the adjacent vehicle (also backed in). My vehicle proceeded for a few feet causing severe damage to my driver side and the other vehicles bumper. I entered my vehicle and pulled away from other vehicle which is still in contact with. Take document with photos, I returned my vehicle to the location where it occurred (except not in contact). See photos. I contact that evening and they spent the next week investigating. They disavow and responsibility and said I was supposed to monitor the progress. The incident took a few second and there was not time to react to avoid damage.
Mfg Campaign: 11639581
Recall Date: Jan 30, 2025
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Computer software failure. Intermittent problem that started with a recent software update. When backing out of a parking space, car will move a few feet then go into park and set the parking brake. Putting car back into reverse allows the car to move about 2 feet then the parking brake re engages. This has repeated more than 6 times in the process of backing out of a parking space. (There was at lease 3' of clearance to the sides of the vehicle and nothing behind the vehicle.) This is very dangerous when backing out of a diagonal parking space that is along the side of a busy road. I have scheduled Tesla service for the soonest appointment which is 2 weeks from now.
Corrective Action:
Computer software failure. Intermittent problem that started with a recent software update. When backing out of a parking space, car will move a few feet then go into park and set the parking brake. Putting car back into reverse allows the car to move about 2 feet then the parking brake re engages. This has repeated more than 6 times in the process of backing out of a parking space. (There was at lease 3' of clearance to the sides of the vehicle and nothing behind the vehicle.) This is very dangerous when backing out of a diagonal parking space that is along the side of a busy road. I have scheduled Tesla service for the soonest appointment which is 2 weeks from now.
Additional Notes:
Computer software failure. Intermittent problem that started with a recent software update. When backing out of a parking space, car will move a few feet then go into park and set the parking brake. Putting car back into reverse allows the car to move about 2 feet then the parking brake re engages. This has repeated more than 6 times in the process of backing out of a parking space. (There was at lease 3' of clearance to the sides of the vehicle and nothing behind the vehicle.) This is very dangerous when backing out of a diagonal parking space that is along the side of a busy road. I have scheduled Tesla service for the soonest appointment which is 2 weeks from now.
Mfg Campaign: 11639082
Recall Date: Jan 28, 2025
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