Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THIS IS A COMPLAINT ABOUT TESLA SUSPENSION FAILURES. HERE IS A RECENT FORUM DISCUSSION IN WHICH SEVERAL OWNERS POST PHOTOGRAPHS OF SUSPENSIONS THAT HAVE SNAPPED AT LOW SPEED AND NOT AS A RESULT OF COLLISION DAMAGE. THIS IS ABSOLUTE PROOF OF TESLA SUSPENSIONS FAILING FROM SNAPPED ALLOY PARTS AND FROM SNAPPED (2 PIECE) STEEL BOLTS. DESPITE THIS EVIDENCE NEITHER THE OWNERS NOR TESLA HAVE SEEN FIT TO REPORT THIS TO THE AUTHORITIES. PLEASE DO YOUR JOB AND INVESTIGATE THIS PROBLEM. THESE ARE NOT ISOLATED EVENTS, THEY ARE PART OF AN ONGOING PATTERN OF FAILURE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/ ** BKELLY, SEP 22, 2018 WOW THAT IS WEIRD. DIFFERENT THAN MINE. IF YOU LOOK AT THE SUSPENSION DETAIL PHOTO THERE ARE THREE CIRCULAR PIECES IN A TRIANGLE BELOW THE RUBBER CV JOINT BOOT. ON MY CAR THE TOP ONE OF THOSE THREE CIRCLES, THE SHINY ONE, BROKE. I BELIEVE THAT IS WHAT MOST PEOPLE HAVE EXPERIENCED. IN YOUR CASE THE LOWER LEFT CIRCLE SEEMS TO BE BROKEN I.E. THE ACTUAL HUB OR WHEEL CARRIER. SOMEHOW THE BALL JOINT CAME APART PERHAPS AS A RESULT. I CANT SEE IF THE BOLT HOLDING THE BALL JOINT IN THE LOWER RIGHT CIRCLE IS STILL IN PLACE POINTING DOWN TO THE GROUND, OR IF THAT BROKE. I HAVE NOT HEARD OF A WHEEL CARRIER BREAKING SINCE THE MORRIS MINORS IN THE 60'S.** ** AMPEDREALTOR, SEP 22, 2018 MAYBE MUSK SHOULD SMOKE LESS POT AND FOCUS ON PUTTING OUT QUALITY CARS.** **CNCREPAIRMAN, SEP 23, 2018 WOW. I CANNOT BELIEVE THESE SUSPENSION CONCERNS HAVE NOT BEEN RECALLED.** I AM NOT AN OWNER. I AM A CONCERNED CITIZEN. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS. MY GENUINE NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION
Corrective Action:
THIS IS A COMPLAINT ABOUT TESLA SUSPENSION FAILURES. HERE IS A RECENT FORUM DISCUSSION IN WHICH SEVERAL OWNERS POST PHOTOGRAPHS OF SUSPENSIONS THAT HAVE SNAPPED AT LOW SPEED AND NOT AS A RESULT OF COLLISION DAMAGE. THIS IS ABSOLUTE PROOF OF TESLA SUSPENSIONS FAILING FROM SNAPPED ALLOY PARTS AND FROM SNAPPED (2 PIECE) STEEL BOLTS. DESPITE THIS EVIDENCE NEITHER THE OWNERS NOR TESLA HAVE SEEN FIT TO REPORT THIS TO THE AUTHORITIES. PLEASE DO YOUR JOB AND INVESTIGATE THIS PROBLEM. THESE ARE NOT ISOLATED EVENTS, THEY ARE PART OF AN ONGOING PATTERN OF FAILURE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/ ** BKELLY, SEP 22, 2018 WOW THAT IS WEIRD. DIFFERENT THAN MINE. IF YOU LOOK AT THE SUSPENSION DETAIL PHOTO THERE ARE THREE CIRCULAR PIECES IN A TRIANGLE BELOW THE RUBBER CV JOINT BOOT. ON MY CAR THE TOP ONE OF THOSE THREE CIRCLES, THE SHINY ONE, BROKE. I BELIEVE THAT IS WHAT MOST PEOPLE HAVE EXPERIENCED. IN YOUR CASE THE LOWER LEFT CIRCLE SEEMS TO BE BROKEN I.E. THE ACTUAL HUB OR WHEEL CARRIER. SOMEHOW THE BALL JOINT CAME APART PERHAPS AS A RESULT. I CANT SEE IF THE BOLT HOLDING THE BALL JOINT IN THE LOWER RIGHT CIRCLE IS STILL IN PLACE POINTING DOWN TO THE GROUND, OR IF THAT BROKE. I HAVE NOT HEARD OF A WHEEL CARRIER BREAKING SINCE THE MORRIS MINORS IN THE 60'S.** ** AMPEDREALTOR, SEP 22, 2018 MAYBE MUSK SHOULD SMOKE LESS POT AND FOCUS ON PUTTING OUT QUALITY CARS.** **CNCREPAIRMAN, SEP 23, 2018 WOW. I CANNOT BELIEVE THESE SUSPENSION CONCERNS HAVE NOT BEEN RECALLED.** I AM NOT AN OWNER. I AM A CONCERNED CITIZEN. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS. MY GENUINE NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION
Additional Notes:
THIS IS A COMPLAINT ABOUT TESLA SUSPENSION FAILURES. HERE IS A RECENT FORUM DISCUSSION IN WHICH SEVERAL OWNERS POST PHOTOGRAPHS OF SUSPENSIONS THAT HAVE SNAPPED AT LOW SPEED AND NOT AS A RESULT OF COLLISION DAMAGE. THIS IS ABSOLUTE PROOF OF TESLA SUSPENSIONS FAILING FROM SNAPPED ALLOY PARTS AND FROM SNAPPED (2 PIECE) STEEL BOLTS. DESPITE THIS EVIDENCE NEITHER THE OWNERS NOR TESLA HAVE SEEN FIT TO REPORT THIS TO THE AUTHORITIES. PLEASE DO YOUR JOB AND INVESTIGATE THIS PROBLEM. THESE ARE NOT ISOLATED EVENTS, THEY ARE PART OF AN ONGOING PATTERN OF FAILURE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/ ** BKELLY, SEP 22, 2018 WOW THAT IS WEIRD. DIFFERENT THAN MINE. IF YOU LOOK AT THE SUSPENSION DETAIL PHOTO THERE ARE THREE CIRCULAR PIECES IN A TRIANGLE BELOW THE RUBBER CV JOINT BOOT. ON MY CAR THE TOP ONE OF THOSE THREE CIRCLES, THE SHINY ONE, BROKE. I BELIEVE THAT IS WHAT MOST PEOPLE HAVE EXPERIENCED. IN YOUR CASE THE LOWER LEFT CIRCLE SEEMS TO BE BROKEN I.E. THE ACTUAL HUB OR WHEEL CARRIER. SOMEHOW THE BALL JOINT CAME APART PERHAPS AS A RESULT. I CANT SEE IF THE BOLT HOLDING THE BALL JOINT IN THE LOWER RIGHT CIRCLE IS STILL IN PLACE POINTING DOWN TO THE GROUND, OR IF THAT BROKE. I HAVE NOT HEARD OF A WHEEL CARRIER BREAKING SINCE THE MORRIS MINORS IN THE 60'S.** ** AMPEDREALTOR, SEP 22, 2018 MAYBE MUSK SHOULD SMOKE LESS POT AND FOCUS ON PUTTING OUT QUALITY CARS.** **CNCREPAIRMAN, SEP 23, 2018 WOW. I CANNOT BELIEVE THESE SUSPENSION CONCERNS HAVE NOT BEEN RECALLED.** I AM NOT AN OWNER. I AM A CONCERNED CITIZEN. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS. MY GENUINE NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION
Mfg Campaign: 11140532
Recall Date: Oct 16, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THIS IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS. COMMENTING IN THIS FORUM:HTTPS://SEEKINGALPHA.COM/NEWS/3396557-MUSK-DENIES-MURDOCH-FAVORITE-TESLA-CHAIR *** SIMON MAC, CONTRIBUTOR COMMENTS2440 | + FOLLOW @IDAHO STOIC MEANWHILE TESLA HAVE REDESIGNED THE SUSPENSION CONTROL ARMS FOR THE MODEL S/X WITH MUCH STRONGER FORGED ITEMS. MY MODEL S HAD REPLACEMENT SUSPENSION LINKS ON MULTIPLE OCCASIONS, WHICH IN FAIRNESS TO TESLA WERE DONE UNDER THE AUSPICES OF A TSB AND WITHOUT ME BRINGING IT UP AS A CONCERN TO THE SERVICE DEPARTMENT. I ALSO HAD A LOT OF WORK DONE ON THE HV JUNCTION BOX (AGAIN NOT RAISED BY ME). THIS SEEMED TO HAPPEN NOT FAR AFTER THE SUC FIRE IN NORWAY A LITTLE WHILE BACK, A LOT OF OTHER MODEL S OWNERS I KNOW HAD THE SAME WORK CARRIED OUT. THE QUESTION IS ARE THOSE FOLKS WHO ARE SKIPPING THE SUGGESTED MAINTENANCE REGIME, MISSING OUT ON A LOT OF WORK WHICH IS BORDERLINE RECALL, AND TESLA ARE DOING STUFF THAT CAN'T BE OTA'D UNDER THE COVER OF SERVICING.*** PLEASE READ THIS REPORT FROM AN OWNER AND DEMAND THAT TESLA RECALL ALL AFFECTED CARS TO AVOID FURTHER CRASHES AND LOSS OF LIFE. I AM NOT A TESLA OWNER. I AM A CONCERNED CITIZEN. MY FULL NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.
Corrective Action:
THIS IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS. COMMENTING IN THIS FORUM:HTTPS://SEEKINGALPHA.COM/NEWS/3396557-MUSK-DENIES-MURDOCH-FAVORITE-TESLA-CHAIR *** SIMON MAC, CONTRIBUTOR COMMENTS2440 | + FOLLOW @IDAHO STOIC MEANWHILE TESLA HAVE REDESIGNED THE SUSPENSION CONTROL ARMS FOR THE MODEL S/X WITH MUCH STRONGER FORGED ITEMS. MY MODEL S HAD REPLACEMENT SUSPENSION LINKS ON MULTIPLE OCCASIONS, WHICH IN FAIRNESS TO TESLA WERE DONE UNDER THE AUSPICES OF A TSB AND WITHOUT ME BRINGING IT UP AS A CONCERN TO THE SERVICE DEPARTMENT. I ALSO HAD A LOT OF WORK DONE ON THE HV JUNCTION BOX (AGAIN NOT RAISED BY ME). THIS SEEMED TO HAPPEN NOT FAR AFTER THE SUC FIRE IN NORWAY A LITTLE WHILE BACK, A LOT OF OTHER MODEL S OWNERS I KNOW HAD THE SAME WORK CARRIED OUT. THE QUESTION IS ARE THOSE FOLKS WHO ARE SKIPPING THE SUGGESTED MAINTENANCE REGIME, MISSING OUT ON A LOT OF WORK WHICH IS BORDERLINE RECALL, AND TESLA ARE DOING STUFF THAT CAN'T BE OTA'D UNDER THE COVER OF SERVICING.*** PLEASE READ THIS REPORT FROM AN OWNER AND DEMAND THAT TESLA RECALL ALL AFFECTED CARS TO AVOID FURTHER CRASHES AND LOSS OF LIFE. I AM NOT A TESLA OWNER. I AM A CONCERNED CITIZEN. MY FULL NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.
Additional Notes:
THIS IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS. COMMENTING IN THIS FORUM:HTTPS://SEEKINGALPHA.COM/NEWS/3396557-MUSK-DENIES-MURDOCH-FAVORITE-TESLA-CHAIR *** SIMON MAC, CONTRIBUTOR COMMENTS2440 | + FOLLOW @IDAHO STOIC MEANWHILE TESLA HAVE REDESIGNED THE SUSPENSION CONTROL ARMS FOR THE MODEL S/X WITH MUCH STRONGER FORGED ITEMS. MY MODEL S HAD REPLACEMENT SUSPENSION LINKS ON MULTIPLE OCCASIONS, WHICH IN FAIRNESS TO TESLA WERE DONE UNDER THE AUSPICES OF A TSB AND WITHOUT ME BRINGING IT UP AS A CONCERN TO THE SERVICE DEPARTMENT. I ALSO HAD A LOT OF WORK DONE ON THE HV JUNCTION BOX (AGAIN NOT RAISED BY ME). THIS SEEMED TO HAPPEN NOT FAR AFTER THE SUC FIRE IN NORWAY A LITTLE WHILE BACK, A LOT OF OTHER MODEL S OWNERS I KNOW HAD THE SAME WORK CARRIED OUT. THE QUESTION IS ARE THOSE FOLKS WHO ARE SKIPPING THE SUGGESTED MAINTENANCE REGIME, MISSING OUT ON A LOT OF WORK WHICH IS BORDERLINE RECALL, AND TESLA ARE DOING STUFF THAT CAN'T BE OTA'D UNDER THE COVER OF SERVICING.*** PLEASE READ THIS REPORT FROM AN OWNER AND DEMAND THAT TESLA RECALL ALL AFFECTED CARS TO AVOID FURTHER CRASHES AND LOSS OF LIFE. I AM NOT A TESLA OWNER. I AM A CONCERNED CITIZEN. MY FULL NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.
Mfg Campaign: 11139596
Recall Date: Oct 11, 2018
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 TESLA S 90D. CONSUMER WRITES IN REGARDS TO AUTO SUMMONS SYSTEM MALFUNCTION WHICH RESULTED IN VEHICLE CRASH. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE.
Corrective Action:
2016 TESLA S 90D. CONSUMER WRITES IN REGARDS TO AUTO SUMMONS SYSTEM MALFUNCTION WHICH RESULTED IN VEHICLE CRASH. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE.
Additional Notes:
2016 TESLA S 90D. CONSUMER WRITES IN REGARDS TO AUTO SUMMONS SYSTEM MALFUNCTION WHICH RESULTED IN VEHICLE CRASH. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE.
Mfg Campaign: 11130150
Recall Date: Sep 21, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE WHEEL SEIZED AND THE VEHICLE CAME TO AN IMMEDIATE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA SERVICE CENTER (457 PLEASANT ST, WATERTOWN, MA) WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LINK ASSEMBLIES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS NOT PROVIDED. **TR UPDATED 10/31/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE WHEEL SEIZED AND THE VEHICLE CAME TO AN IMMEDIATE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA SERVICE CENTER (457 PLEASANT ST, WATERTOWN, MA) WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LINK ASSEMBLIES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS NOT PROVIDED. **TR UPDATED 10/31/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE WHEEL SEIZED AND THE VEHICLE CAME TO AN IMMEDIATE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA SERVICE CENTER (457 PLEASANT ST, WATERTOWN, MA) WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LINK ASSEMBLIES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS NOT PROVIDED. **TR UPDATED 10/31/18*JB
Mfg Campaign: 11121921
Recall Date: Aug 23, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
CRACKED FRONT SUSPENSION - LOWER FORE ARM - DRIVERS SIDE, CRACKED AT THE BALL JOINT INTERFACE RESULTING IN THE BALL JOINT SEPARATING FROM THE CONTROL ARM. THIS VEHICLE HAS 23,140 MILES AND HAS ONLY BEEN DRIVEN ON PAVED ROADS IN THE MIDWEST US. NO OFF ROAD OR ROUGH SERVICE. FAILURE HAPPENED WHILE BACKING OUT OF A PARKING SPACE. WITHIN 5 FEET A LOUD SNAP WAS HEARD THEN RUBBING LIKE THE TIRE WAS HITTING THE WHEEL WELL. STOPPED THE CAR AND FOUND THE DRIVERS SIDE LOWER BALL JOINT SEPARATED AT THE LOWER FORE ARM. LOWER FORE ARM WAS CRACKED. TESLA TOWED THE VEHICLE TO SERVICE CENTER AND REPLACE FORE LINK ASSY, LH (1041570-00B). ORIGINAL DAMAGE TO PART APPEARED TO BE A CRACK IN THE PART WITH LOWER FORE ARM INTERFACE HOLE TO THE BALL JOINT STILL ROUND IN SHAPE. PICTURE ATTACHED SHOW MORE DAMAGE DUE TO MOVING THE VEHICLE FOR TOWING AND REPAIR.
Corrective Action:
CRACKED FRONT SUSPENSION - LOWER FORE ARM - DRIVERS SIDE, CRACKED AT THE BALL JOINT INTERFACE RESULTING IN THE BALL JOINT SEPARATING FROM THE CONTROL ARM. THIS VEHICLE HAS 23,140 MILES AND HAS ONLY BEEN DRIVEN ON PAVED ROADS IN THE MIDWEST US. NO OFF ROAD OR ROUGH SERVICE. FAILURE HAPPENED WHILE BACKING OUT OF A PARKING SPACE. WITHIN 5 FEET A LOUD SNAP WAS HEARD THEN RUBBING LIKE THE TIRE WAS HITTING THE WHEEL WELL. STOPPED THE CAR AND FOUND THE DRIVERS SIDE LOWER BALL JOINT SEPARATED AT THE LOWER FORE ARM. LOWER FORE ARM WAS CRACKED. TESLA TOWED THE VEHICLE TO SERVICE CENTER AND REPLACE FORE LINK ASSY, LH (1041570-00B). ORIGINAL DAMAGE TO PART APPEARED TO BE A CRACK IN THE PART WITH LOWER FORE ARM INTERFACE HOLE TO THE BALL JOINT STILL ROUND IN SHAPE. PICTURE ATTACHED SHOW MORE DAMAGE DUE TO MOVING THE VEHICLE FOR TOWING AND REPAIR.
Additional Notes:
CRACKED FRONT SUSPENSION - LOWER FORE ARM - DRIVERS SIDE, CRACKED AT THE BALL JOINT INTERFACE RESULTING IN THE BALL JOINT SEPARATING FROM THE CONTROL ARM. THIS VEHICLE HAS 23,140 MILES AND HAS ONLY BEEN DRIVEN ON PAVED ROADS IN THE MIDWEST US. NO OFF ROAD OR ROUGH SERVICE. FAILURE HAPPENED WHILE BACKING OUT OF A PARKING SPACE. WITHIN 5 FEET A LOUD SNAP WAS HEARD THEN RUBBING LIKE THE TIRE WAS HITTING THE WHEEL WELL. STOPPED THE CAR AND FOUND THE DRIVERS SIDE LOWER BALL JOINT SEPARATED AT THE LOWER FORE ARM. LOWER FORE ARM WAS CRACKED. TESLA TOWED THE VEHICLE TO SERVICE CENTER AND REPLACE FORE LINK ASSY, LH (1041570-00B). ORIGINAL DAMAGE TO PART APPEARED TO BE A CRACK IN THE PART WITH LOWER FORE ARM INTERFACE HOLE TO THE BALL JOINT STILL ROUND IN SHAPE. PICTURE ATTACHED SHOW MORE DAMAGE DUE TO MOVING THE VEHICLE FOR TOWING AND REPAIR.
Mfg Campaign: 11120467
Recall Date: Aug 16, 2018
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Corrective Action:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Additional Notes:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Mfg Campaign: 11118541
Recall Date: Aug 8, 2018
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Corrective Action:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Additional Notes:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Mfg Campaign: 11118541
Recall Date: Aug 8, 2018
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Corrective Action:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Additional Notes:
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
Mfg Campaign: 11118541
Recall Date: Aug 8, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TESLA MODEL S 2016, VEHICLE IS MAKING A GRINDING NOISE FROM THE LEFT SIDE AND THAT THE WHEEL APPEARS TO BE TOO CLOSE TO THE WHEEL WELL. A NOISE STARTED 2-3 DAYS AGO WHEN THE WE TRY TO TURN THE STEERING WHEEL TO TAKE A SHARP LEFT OR RIGHT TURN. THE FRONT SUSPENSION LINK ON THE DRIVER SIDE WHEEL BROKE WHILE PARKING THE CAR. GOT THE CAR TOWED TO TESLA SERVICE AND THEY FIXED IT 1 DAY LATER. CORRECTIONS: LINK - FRONT SUSPENSION - LOWER - FORE - LH REPLACED THE LEFT FORE LINK TO SPECIFICATION. VERIFIED PROPER OPERATION. PARTS REPLACED BY TESLA - FORE LINK ASSY, LH (1041570-00-B) 1WASHER, NORDLOCK, 15.2X30.7X3.4 (1033093-00-A) 1NUT HF M14X1.50 [10] ZNNI NL INSERT (1004358-00-C) 1BOLT H CAM M14X2.00X114 [10.9]-G720 (2007108) 1WASHER CAM M14X38X6X2.5 [10]-G720 (2007115) 1NUT CLN HEX M14X2.0 [10] ZNAL-W (1006484-00-A)1
Corrective Action:
TESLA MODEL S 2016, VEHICLE IS MAKING A GRINDING NOISE FROM THE LEFT SIDE AND THAT THE WHEEL APPEARS TO BE TOO CLOSE TO THE WHEEL WELL. A NOISE STARTED 2-3 DAYS AGO WHEN THE WE TRY TO TURN THE STEERING WHEEL TO TAKE A SHARP LEFT OR RIGHT TURN. THE FRONT SUSPENSION LINK ON THE DRIVER SIDE WHEEL BROKE WHILE PARKING THE CAR. GOT THE CAR TOWED TO TESLA SERVICE AND THEY FIXED IT 1 DAY LATER. CORRECTIONS: LINK - FRONT SUSPENSION - LOWER - FORE - LH REPLACED THE LEFT FORE LINK TO SPECIFICATION. VERIFIED PROPER OPERATION. PARTS REPLACED BY TESLA - FORE LINK ASSY, LH (1041570-00-B) 1WASHER, NORDLOCK, 15.2X30.7X3.4 (1033093-00-A) 1NUT HF M14X1.50 [10] ZNNI NL INSERT (1004358-00-C) 1BOLT H CAM M14X2.00X114 [10.9]-G720 (2007108) 1WASHER CAM M14X38X6X2.5 [10]-G720 (2007115) 1NUT CLN HEX M14X2.0 [10] ZNAL-W (1006484-00-A)1
Additional Notes:
TESLA MODEL S 2016, VEHICLE IS MAKING A GRINDING NOISE FROM THE LEFT SIDE AND THAT THE WHEEL APPEARS TO BE TOO CLOSE TO THE WHEEL WELL. A NOISE STARTED 2-3 DAYS AGO WHEN THE WE TRY TO TURN THE STEERING WHEEL TO TAKE A SHARP LEFT OR RIGHT TURN. THE FRONT SUSPENSION LINK ON THE DRIVER SIDE WHEEL BROKE WHILE PARKING THE CAR. GOT THE CAR TOWED TO TESLA SERVICE AND THEY FIXED IT 1 DAY LATER. CORRECTIONS: LINK - FRONT SUSPENSION - LOWER - FORE - LH REPLACED THE LEFT FORE LINK TO SPECIFICATION. VERIFIED PROPER OPERATION. PARTS REPLACED BY TESLA - FORE LINK ASSY, LH (1041570-00-B) 1WASHER, NORDLOCK, 15.2X30.7X3.4 (1033093-00-A) 1NUT HF M14X1.50 [10] ZNNI NL INSERT (1004358-00-C) 1BOLT H CAM M14X2.00X114 [10.9]-G720 (2007108) 1WASHER CAM M14X38X6X2.5 [10]-G720 (2007115) 1NUT CLN HEX M14X2.0 [10] ZNAL-W (1006484-00-A)1
Mfg Campaign: 11110981
Recall Date: Jul 12, 2018
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11100721
Recall Date: Jun 9, 2018
Tesla, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11100721
Recall Date: Jun 9, 2018
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11100721
Recall Date: Jun 9, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
BELOW IS A COPY OF AN EMAIL I SENT TO TESLA ON APRIL 30,2018. I HAVE YET TO RECEIVE A RESPONSE. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION. ON JANUARY 23, 2018 I HAD AN INCIDENT WITH MY TESLA WHERE I HIT A SMALL POTHOLE (11' WIDE BY 18' LONG AND 2' DEEP) AT A MODERATE SPEED OF ABOUT 40MPH. (I HAVE PICTURES OF THE ROAD THE POTHOLE IN QUESTION.) I LOST SOME CONTROL OF MY CAR SWERVING INTO THE ONCOMING LANE FROM THE IMPACT, BUT MANAGED TO PULL OVER ABOUT A COUPLE OF HUNDRED YARDS AFTER THAT WITH NO FURTHER INCIDENT. I THOUGHT I HAD BLOWN A TIRE SINCE I HAVE LOW PROFILE TIRES ON THE LARGER RIMS ONLY TO FIND THE TIRE WAS STILL INFLATED. HOWEVER THE WHEEL WAS OFF CAMBER AND I NOTICED THAT IT HAD DAMAGED SOME OF THE WHEEL WELL ON FURTHER INSPECTION.I EVENTUALLY GOT EVERYTHING FIXED (ABOUT FOUR WEEKS LATER) AND THE BILL WAS $4200.00 WHICH I PAID. HOWEVER, AFTER MUCH THOUGHT AND CONSIDERATION, I BELIEVE THE CONTROL ARM IS OF A FAULTY DESIGN AND THIS SHOULD HAVE BEEN COVERED BY TESLA. IN FACT, I HAVE A PICTURE OF THE CONTROL ARM WHILE IT WAS ON THE CAR AND I AM IN POSSESSION OF IT AND ALL THE DAMAGED PARTS. I DO NOT BELIEVE THAT MY TESLA SHOULD HAVE SUFFERED SO MUCH DAMAGE FOR A RELATIVELY SMALL POTHOLE AND BELIEVE THE HEAVY LITHIUM BATTERY COUPLED WITH THE IMPROPERLY ENGINEERED CONTROL ARM CAUSED THE PROBLEM. I ALSO NOTE MINE IS NOT THE ONLY COMPLAINT OF THIS NATURE AS I HAVE SEEN OTHER COMPLAINTS IN ONLINE BLOGS AND FEEL THAT THIS MAY BE A SYSTEMIC PROBLEM WITH TESLA'S CONTROL ARMS. IT IS ALSO IMPORTANT TO NOTE THAT I PURCHASED THE TESLA FOR MANY REASONS, BUT ONE OF THE MAIN REASONS WAS ITS SAFETY RECORD AND RATINGS BY THE NHTSA WHO I HAVE COPIED ON THIS EMAIL. AFTER LOSING MOMENTARY CONTROL FROM HITTING SUCH A SMALL POTHOLE WHICH PUT ME INTO THE ONCOMING LANE, (I WAS LUCKY THERE WAS NOT ONCOMING TRAFFIC) I DO NOT HAVE THE CONFIDENCE IN THE CAR THAT I ONCE DID.
Corrective Action:
BELOW IS A COPY OF AN EMAIL I SENT TO TESLA ON APRIL 30,2018. I HAVE YET TO RECEIVE A RESPONSE. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION. ON JANUARY 23, 2018 I HAD AN INCIDENT WITH MY TESLA WHERE I HIT A SMALL POTHOLE (11' WIDE BY 18' LONG AND 2' DEEP) AT A MODERATE SPEED OF ABOUT 40MPH. (I HAVE PICTURES OF THE ROAD THE POTHOLE IN QUESTION.) I LOST SOME CONTROL OF MY CAR SWERVING INTO THE ONCOMING LANE FROM THE IMPACT, BUT MANAGED TO PULL OVER ABOUT A COUPLE OF HUNDRED YARDS AFTER THAT WITH NO FURTHER INCIDENT. I THOUGHT I HAD BLOWN A TIRE SINCE I HAVE LOW PROFILE TIRES ON THE LARGER RIMS ONLY TO FIND THE TIRE WAS STILL INFLATED. HOWEVER THE WHEEL WAS OFF CAMBER AND I NOTICED THAT IT HAD DAMAGED SOME OF THE WHEEL WELL ON FURTHER INSPECTION.I EVENTUALLY GOT EVERYTHING FIXED (ABOUT FOUR WEEKS LATER) AND THE BILL WAS $4200.00 WHICH I PAID. HOWEVER, AFTER MUCH THOUGHT AND CONSIDERATION, I BELIEVE THE CONTROL ARM IS OF A FAULTY DESIGN AND THIS SHOULD HAVE BEEN COVERED BY TESLA. IN FACT, I HAVE A PICTURE OF THE CONTROL ARM WHILE IT WAS ON THE CAR AND I AM IN POSSESSION OF IT AND ALL THE DAMAGED PARTS. I DO NOT BELIEVE THAT MY TESLA SHOULD HAVE SUFFERED SO MUCH DAMAGE FOR A RELATIVELY SMALL POTHOLE AND BELIEVE THE HEAVY LITHIUM BATTERY COUPLED WITH THE IMPROPERLY ENGINEERED CONTROL ARM CAUSED THE PROBLEM. I ALSO NOTE MINE IS NOT THE ONLY COMPLAINT OF THIS NATURE AS I HAVE SEEN OTHER COMPLAINTS IN ONLINE BLOGS AND FEEL THAT THIS MAY BE A SYSTEMIC PROBLEM WITH TESLA'S CONTROL ARMS. IT IS ALSO IMPORTANT TO NOTE THAT I PURCHASED THE TESLA FOR MANY REASONS, BUT ONE OF THE MAIN REASONS WAS ITS SAFETY RECORD AND RATINGS BY THE NHTSA WHO I HAVE COPIED ON THIS EMAIL. AFTER LOSING MOMENTARY CONTROL FROM HITTING SUCH A SMALL POTHOLE WHICH PUT ME INTO THE ONCOMING LANE, (I WAS LUCKY THERE WAS NOT ONCOMING TRAFFIC) I DO NOT HAVE THE CONFIDENCE IN THE CAR THAT I ONCE DID.
Additional Notes:
BELOW IS A COPY OF AN EMAIL I SENT TO TESLA ON APRIL 30,2018. I HAVE YET TO RECEIVE A RESPONSE. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION. ON JANUARY 23, 2018 I HAD AN INCIDENT WITH MY TESLA WHERE I HIT A SMALL POTHOLE (11' WIDE BY 18' LONG AND 2' DEEP) AT A MODERATE SPEED OF ABOUT 40MPH. (I HAVE PICTURES OF THE ROAD THE POTHOLE IN QUESTION.) I LOST SOME CONTROL OF MY CAR SWERVING INTO THE ONCOMING LANE FROM THE IMPACT, BUT MANAGED TO PULL OVER ABOUT A COUPLE OF HUNDRED YARDS AFTER THAT WITH NO FURTHER INCIDENT. I THOUGHT I HAD BLOWN A TIRE SINCE I HAVE LOW PROFILE TIRES ON THE LARGER RIMS ONLY TO FIND THE TIRE WAS STILL INFLATED. HOWEVER THE WHEEL WAS OFF CAMBER AND I NOTICED THAT IT HAD DAMAGED SOME OF THE WHEEL WELL ON FURTHER INSPECTION.I EVENTUALLY GOT EVERYTHING FIXED (ABOUT FOUR WEEKS LATER) AND THE BILL WAS $4200.00 WHICH I PAID. HOWEVER, AFTER MUCH THOUGHT AND CONSIDERATION, I BELIEVE THE CONTROL ARM IS OF A FAULTY DESIGN AND THIS SHOULD HAVE BEEN COVERED BY TESLA. IN FACT, I HAVE A PICTURE OF THE CONTROL ARM WHILE IT WAS ON THE CAR AND I AM IN POSSESSION OF IT AND ALL THE DAMAGED PARTS. I DO NOT BELIEVE THAT MY TESLA SHOULD HAVE SUFFERED SO MUCH DAMAGE FOR A RELATIVELY SMALL POTHOLE AND BELIEVE THE HEAVY LITHIUM BATTERY COUPLED WITH THE IMPROPERLY ENGINEERED CONTROL ARM CAUSED THE PROBLEM. I ALSO NOTE MINE IS NOT THE ONLY COMPLAINT OF THIS NATURE AS I HAVE SEEN OTHER COMPLAINTS IN ONLINE BLOGS AND FEEL THAT THIS MAY BE A SYSTEMIC PROBLEM WITH TESLA'S CONTROL ARMS. IT IS ALSO IMPORTANT TO NOTE THAT I PURCHASED THE TESLA FOR MANY REASONS, BUT ONE OF THE MAIN REASONS WAS ITS SAFETY RECORD AND RATINGS BY THE NHTSA WHO I HAVE COPIED ON THIS EMAIL. AFTER LOSING MOMENTARY CONTROL FROM HITTING SUCH A SMALL POTHOLE WHICH PUT ME INTO THE ONCOMING LANE, (I WAS LUCKY THERE WAS NOT ONCOMING TRAFFIC) I DO NOT HAVE THE CONFIDENCE IN THE CAR THAT I ONCE DID.
Mfg Campaign: 11098746
Recall Date: May 30, 2018
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
BELOW IS A COPY OF AN EMAIL I SENT TO TESLA ON APRIL 30,2018. I HAVE YET TO RECEIVE A RESPONSE. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION. ON JANUARY 23, 2018 I HAD AN INCIDENT WITH MY TESLA WHERE I HIT A SMALL POTHOLE (11' WIDE BY 18' LONG AND 2' DEEP) AT A MODERATE SPEED OF ABOUT 40MPH. (I HAVE PICTURES OF THE ROAD THE POTHOLE IN QUESTION.) I LOST SOME CONTROL OF MY CAR SWERVING INTO THE ONCOMING LANE FROM THE IMPACT, BUT MANAGED TO PULL OVER ABOUT A COUPLE OF HUNDRED YARDS AFTER THAT WITH NO FURTHER INCIDENT. I THOUGHT I HAD BLOWN A TIRE SINCE I HAVE LOW PROFILE TIRES ON THE LARGER RIMS ONLY TO FIND THE TIRE WAS STILL INFLATED. HOWEVER THE WHEEL WAS OFF CAMBER AND I NOTICED THAT IT HAD DAMAGED SOME OF THE WHEEL WELL ON FURTHER INSPECTION.I EVENTUALLY GOT EVERYTHING FIXED (ABOUT FOUR WEEKS LATER) AND THE BILL WAS $4200.00 WHICH I PAID. HOWEVER, AFTER MUCH THOUGHT AND CONSIDERATION, I BELIEVE THE CONTROL ARM IS OF A FAULTY DESIGN AND THIS SHOULD HAVE BEEN COVERED BY TESLA. IN FACT, I HAVE A PICTURE OF THE CONTROL ARM WHILE IT WAS ON THE CAR AND I AM IN POSSESSION OF IT AND ALL THE DAMAGED PARTS. I DO NOT BELIEVE THAT MY TESLA SHOULD HAVE SUFFERED SO MUCH DAMAGE FOR A RELATIVELY SMALL POTHOLE AND BELIEVE THE HEAVY LITHIUM BATTERY COUPLED WITH THE IMPROPERLY ENGINEERED CONTROL ARM CAUSED THE PROBLEM. I ALSO NOTE MINE IS NOT THE ONLY COMPLAINT OF THIS NATURE AS I HAVE SEEN OTHER COMPLAINTS IN ONLINE BLOGS AND FEEL THAT THIS MAY BE A SYSTEMIC PROBLEM WITH TESLA'S CONTROL ARMS. IT IS ALSO IMPORTANT TO NOTE THAT I PURCHASED THE TESLA FOR MANY REASONS, BUT ONE OF THE MAIN REASONS WAS ITS SAFETY RECORD AND RATINGS BY THE NHTSA WHO I HAVE COPIED ON THIS EMAIL. AFTER LOSING MOMENTARY CONTROL FROM HITTING SUCH A SMALL POTHOLE WHICH PUT ME INTO THE ONCOMING LANE, (I WAS LUCKY THERE WAS NOT ONCOMING TRAFFIC) I DO NOT HAVE THE CONFIDENCE IN THE CAR THAT I ONCE DID.
Corrective Action:
BELOW IS A COPY OF AN EMAIL I SENT TO TESLA ON APRIL 30,2018. I HAVE YET TO RECEIVE A RESPONSE. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION. ON JANUARY 23, 2018 I HAD AN INCIDENT WITH MY TESLA WHERE I HIT A SMALL POTHOLE (11' WIDE BY 18' LONG AND 2' DEEP) AT A MODERATE SPEED OF ABOUT 40MPH. (I HAVE PICTURES OF THE ROAD THE POTHOLE IN QUESTION.) I LOST SOME CONTROL OF MY CAR SWERVING INTO THE ONCOMING LANE FROM THE IMPACT, BUT MANAGED TO PULL OVER ABOUT A COUPLE OF HUNDRED YARDS AFTER THAT WITH NO FURTHER INCIDENT. I THOUGHT I HAD BLOWN A TIRE SINCE I HAVE LOW PROFILE TIRES ON THE LARGER RIMS ONLY TO FIND THE TIRE WAS STILL INFLATED. HOWEVER THE WHEEL WAS OFF CAMBER AND I NOTICED THAT IT HAD DAMAGED SOME OF THE WHEEL WELL ON FURTHER INSPECTION.I EVENTUALLY GOT EVERYTHING FIXED (ABOUT FOUR WEEKS LATER) AND THE BILL WAS $4200.00 WHICH I PAID. HOWEVER, AFTER MUCH THOUGHT AND CONSIDERATION, I BELIEVE THE CONTROL ARM IS OF A FAULTY DESIGN AND THIS SHOULD HAVE BEEN COVERED BY TESLA. IN FACT, I HAVE A PICTURE OF THE CONTROL ARM WHILE IT WAS ON THE CAR AND I AM IN POSSESSION OF IT AND ALL THE DAMAGED PARTS. I DO NOT BELIEVE THAT MY TESLA SHOULD HAVE SUFFERED SO MUCH DAMAGE FOR A RELATIVELY SMALL POTHOLE AND BELIEVE THE HEAVY LITHIUM BATTERY COUPLED WITH THE IMPROPERLY ENGINEERED CONTROL ARM CAUSED THE PROBLEM. I ALSO NOTE MINE IS NOT THE ONLY COMPLAINT OF THIS NATURE AS I HAVE SEEN OTHER COMPLAINTS IN ONLINE BLOGS AND FEEL THAT THIS MAY BE A SYSTEMIC PROBLEM WITH TESLA'S CONTROL ARMS. IT IS ALSO IMPORTANT TO NOTE THAT I PURCHASED THE TESLA FOR MANY REASONS, BUT ONE OF THE MAIN REASONS WAS ITS SAFETY RECORD AND RATINGS BY THE NHTSA WHO I HAVE COPIED ON THIS EMAIL. AFTER LOSING MOMENTARY CONTROL FROM HITTING SUCH A SMALL POTHOLE WHICH PUT ME INTO THE ONCOMING LANE, (I WAS LUCKY THERE WAS NOT ONCOMING TRAFFIC) I DO NOT HAVE THE CONFIDENCE IN THE CAR THAT I ONCE DID.
Additional Notes:
BELOW IS A COPY OF AN EMAIL I SENT TO TESLA ON APRIL 30,2018. I HAVE YET TO RECEIVE A RESPONSE. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION. ON JANUARY 23, 2018 I HAD AN INCIDENT WITH MY TESLA WHERE I HIT A SMALL POTHOLE (11' WIDE BY 18' LONG AND 2' DEEP) AT A MODERATE SPEED OF ABOUT 40MPH. (I HAVE PICTURES OF THE ROAD THE POTHOLE IN QUESTION.) I LOST SOME CONTROL OF MY CAR SWERVING INTO THE ONCOMING LANE FROM THE IMPACT, BUT MANAGED TO PULL OVER ABOUT A COUPLE OF HUNDRED YARDS AFTER THAT WITH NO FURTHER INCIDENT. I THOUGHT I HAD BLOWN A TIRE SINCE I HAVE LOW PROFILE TIRES ON THE LARGER RIMS ONLY TO FIND THE TIRE WAS STILL INFLATED. HOWEVER THE WHEEL WAS OFF CAMBER AND I NOTICED THAT IT HAD DAMAGED SOME OF THE WHEEL WELL ON FURTHER INSPECTION.I EVENTUALLY GOT EVERYTHING FIXED (ABOUT FOUR WEEKS LATER) AND THE BILL WAS $4200.00 WHICH I PAID. HOWEVER, AFTER MUCH THOUGHT AND CONSIDERATION, I BELIEVE THE CONTROL ARM IS OF A FAULTY DESIGN AND THIS SHOULD HAVE BEEN COVERED BY TESLA. IN FACT, I HAVE A PICTURE OF THE CONTROL ARM WHILE IT WAS ON THE CAR AND I AM IN POSSESSION OF IT AND ALL THE DAMAGED PARTS. I DO NOT BELIEVE THAT MY TESLA SHOULD HAVE SUFFERED SO MUCH DAMAGE FOR A RELATIVELY SMALL POTHOLE AND BELIEVE THE HEAVY LITHIUM BATTERY COUPLED WITH THE IMPROPERLY ENGINEERED CONTROL ARM CAUSED THE PROBLEM. I ALSO NOTE MINE IS NOT THE ONLY COMPLAINT OF THIS NATURE AS I HAVE SEEN OTHER COMPLAINTS IN ONLINE BLOGS AND FEEL THAT THIS MAY BE A SYSTEMIC PROBLEM WITH TESLA'S CONTROL ARMS. IT IS ALSO IMPORTANT TO NOTE THAT I PURCHASED THE TESLA FOR MANY REASONS, BUT ONE OF THE MAIN REASONS WAS ITS SAFETY RECORD AND RATINGS BY THE NHTSA WHO I HAVE COPIED ON THIS EMAIL. AFTER LOSING MOMENTARY CONTROL FROM HITTING SUCH A SMALL POTHOLE WHICH PUT ME INTO THE ONCOMING LANE, (I WAS LUCKY THERE WAS NOT ONCOMING TRAFFIC) I DO NOT HAVE THE CONFIDENCE IN THE CAR THAT I ONCE DID.
Mfg Campaign: 11098746
Recall Date: May 30, 2018
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,
Corrective Action:
THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,
Additional Notes:
THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,
Mfg Campaign: 11098058
Recall Date: May 26, 2018
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,
Corrective Action:
THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,
Additional Notes:
THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,
Mfg Campaign: 11098058
Recall Date: May 26, 2018
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REPORTEDLY AT LEAST ONE ONE DEAD AFTER A TESLA MODEL S FOUND CRASHED IN A POND, IN CASTRO VALLEY CALIFORNIA, ALAMEDA COUNTY, 11567 CANYON ROAD. CALIFORNIA HIGHWAY PATROL, ALAMEDA COUNTY SHERIFF, ALAMEDA COUNTY FIRE AND PARAMEDICS RESPONDED TO THE SCENE OF THE CRASH. ONE MAN HAS BEEN CONFIRMED DEAD. IT IS SUSPECTED THAT THE CRASH HAPPENED ON SUNDAY NIGHT. I SUSPECT EXCESSIVE SPEED, OVERCONFIDENCE, ARROGANCE AND POSSIBLE INTOXICATION MAY HAVE CONTRIBUTED TO THIS CRASH AND DEATH. I SUSPECT THE TESLA CULTURE OF OVERHYPING SAFETY MAY CONTRIBUTE TO CRASHES LIKE THESE. I SUGGEST THAT DATA FROM THIS AND OTHER EVENTS BE CHECKED AND INVESTIGATED. I SUGGEST THAT A UNIVERSAL STANDARD SHOULD BE MADE SO THAT GOVERNMENTAL INVESTIGATORS CAN CHECK WITHOUT THE RISK OF BIAS AND MANIPULATION BYTESLA AND OTHER MANUFACTURERS. I FEEL THAT TESLA AND THEIR CULT FOLLOWING FALSELY OVERSTATES THE SAFETY OF TESLA; THUS LEADING TO TESLA DRIVERS DRIVING RECKLESS, AGGRESSIVE AND ARROGANTLY. THE DRIVER IS OFTEN AT FAULT FOR THESE TYPES OF ACCIDENTS, HOWEVER THEY ARE OFTEN USED AS SCAPEGOATS. AS OFTEN THERE IS MORE FAULT THAN JUST THE DRIVER. THERE ARE OFTEN OTHER CONTRIBUTING AND/OR CAUSAL FACTORS. SUCH AS TESLA'S TENANCY TO SCAPEGOAT DRIVERS; RATHER THAN FIX UNDERLYING FAULTS/CONTRIBUTING FACTORS FROM TESLA DESIGN, NEGLECT, HYPE AND DENIAL. THE SWISS CHEESE MODEL OF SAFETY AND INVESTIGATION SHOULD BE FOLLOWED; RATHER THAN TESLA'S SCAPEGOAT METHODOLOGY. IT IS ALSO POSSIBLE THAT KNOWN PROBLEMS WITH TESLA MAY HAVE CONTRIBUTED TO THIS CRASH LIKE UNINTENDED ACCELERATION, SUSPENSION AND STEERING PROBLEMS.
Corrective Action:
REPORTEDLY AT LEAST ONE ONE DEAD AFTER A TESLA MODEL S FOUND CRASHED IN A POND, IN CASTRO VALLEY CALIFORNIA, ALAMEDA COUNTY, 11567 CANYON ROAD. CALIFORNIA HIGHWAY PATROL, ALAMEDA COUNTY SHERIFF, ALAMEDA COUNTY FIRE AND PARAMEDICS RESPONDED TO THE SCENE OF THE CRASH. ONE MAN HAS BEEN CONFIRMED DEAD. IT IS SUSPECTED THAT THE CRASH HAPPENED ON SUNDAY NIGHT. I SUSPECT EXCESSIVE SPEED, OVERCONFIDENCE, ARROGANCE AND POSSIBLE INTOXICATION MAY HAVE CONTRIBUTED TO THIS CRASH AND DEATH. I SUSPECT THE TESLA CULTURE OF OVERHYPING SAFETY MAY CONTRIBUTE TO CRASHES LIKE THESE. I SUGGEST THAT DATA FROM THIS AND OTHER EVENTS BE CHECKED AND INVESTIGATED. I SUGGEST THAT A UNIVERSAL STANDARD SHOULD BE MADE SO THAT GOVERNMENTAL INVESTIGATORS CAN CHECK WITHOUT THE RISK OF BIAS AND MANIPULATION BYTESLA AND OTHER MANUFACTURERS. I FEEL THAT TESLA AND THEIR CULT FOLLOWING FALSELY OVERSTATES THE SAFETY OF TESLA; THUS LEADING TO TESLA DRIVERS DRIVING RECKLESS, AGGRESSIVE AND ARROGANTLY. THE DRIVER IS OFTEN AT FAULT FOR THESE TYPES OF ACCIDENTS, HOWEVER THEY ARE OFTEN USED AS SCAPEGOATS. AS OFTEN THERE IS MORE FAULT THAN JUST THE DRIVER. THERE ARE OFTEN OTHER CONTRIBUTING AND/OR CAUSAL FACTORS. SUCH AS TESLA'S TENANCY TO SCAPEGOAT DRIVERS; RATHER THAN FIX UNDERLYING FAULTS/CONTRIBUTING FACTORS FROM TESLA DESIGN, NEGLECT, HYPE AND DENIAL. THE SWISS CHEESE MODEL OF SAFETY AND INVESTIGATION SHOULD BE FOLLOWED; RATHER THAN TESLA'S SCAPEGOAT METHODOLOGY. IT IS ALSO POSSIBLE THAT KNOWN PROBLEMS WITH TESLA MAY HAVE CONTRIBUTED TO THIS CRASH LIKE UNINTENDED ACCELERATION, SUSPENSION AND STEERING PROBLEMS.
Additional Notes:
REPORTEDLY AT LEAST ONE ONE DEAD AFTER A TESLA MODEL S FOUND CRASHED IN A POND, IN CASTRO VALLEY CALIFORNIA, ALAMEDA COUNTY, 11567 CANYON ROAD. CALIFORNIA HIGHWAY PATROL, ALAMEDA COUNTY SHERIFF, ALAMEDA COUNTY FIRE AND PARAMEDICS RESPONDED TO THE SCENE OF THE CRASH. ONE MAN HAS BEEN CONFIRMED DEAD. IT IS SUSPECTED THAT THE CRASH HAPPENED ON SUNDAY NIGHT. I SUSPECT EXCESSIVE SPEED, OVERCONFIDENCE, ARROGANCE AND POSSIBLE INTOXICATION MAY HAVE CONTRIBUTED TO THIS CRASH AND DEATH. I SUSPECT THE TESLA CULTURE OF OVERHYPING SAFETY MAY CONTRIBUTE TO CRASHES LIKE THESE. I SUGGEST THAT DATA FROM THIS AND OTHER EVENTS BE CHECKED AND INVESTIGATED. I SUGGEST THAT A UNIVERSAL STANDARD SHOULD BE MADE SO THAT GOVERNMENTAL INVESTIGATORS CAN CHECK WITHOUT THE RISK OF BIAS AND MANIPULATION BYTESLA AND OTHER MANUFACTURERS. I FEEL THAT TESLA AND THEIR CULT FOLLOWING FALSELY OVERSTATES THE SAFETY OF TESLA; THUS LEADING TO TESLA DRIVERS DRIVING RECKLESS, AGGRESSIVE AND ARROGANTLY. THE DRIVER IS OFTEN AT FAULT FOR THESE TYPES OF ACCIDENTS, HOWEVER THEY ARE OFTEN USED AS SCAPEGOATS. AS OFTEN THERE IS MORE FAULT THAN JUST THE DRIVER. THERE ARE OFTEN OTHER CONTRIBUTING AND/OR CAUSAL FACTORS. SUCH AS TESLA'S TENANCY TO SCAPEGOAT DRIVERS; RATHER THAN FIX UNDERLYING FAULTS/CONTRIBUTING FACTORS FROM TESLA DESIGN, NEGLECT, HYPE AND DENIAL. THE SWISS CHEESE MODEL OF SAFETY AND INVESTIGATION SHOULD BE FOLLOWED; RATHER THAN TESLA'S SCAPEGOAT METHODOLOGY. IT IS ALSO POSSIBLE THAT KNOWN PROBLEMS WITH TESLA MAY HAVE CONTRIBUTED TO THIS CRASH LIKE UNINTENDED ACCELERATION, SUSPENSION AND STEERING PROBLEMS.
Mfg Campaign: 11096995
Recall Date: May 21, 2018
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING MY VEHICLE IN AUTOPILOT MODE GOING 50MPH SOUTHBOUND IN THE LEFT LANE ON A DIVIDED 2 LANE HIGHWAY, ROUTE 1 IN DELAWARE. IT WAS CLEAR AND SUNNY, NO FOG. ALL THESE CONDITIONS ARE PREFERRED WHEN USING AUTOPILOT ON MY VEHICLE. A WHITE FORD F150 PERPENDICULAR TO MY CAR WAS BETWEEN THE MEDIAN IN A TURNABOUT TO GO NORTHBOUND WITH ITS TRUCKBED ABOUT 1 FOOT INTO MY LANE. AUTOPILOT DID NOT ALERT ME TO THIS CAR, NOR DID IT SLOW DOWN OR VEER IN ORDER TO AVOID IT (TWO FEATURES ENABLED ON MY VEHICLE AND ADVERTISED BY TESLA). I WAS UNABLE TO GRAB THE WHEEL IN TIME TO AVOID THE ACCIDENT. I FEEL THAT THE AUTOPILOT'S FEATURE OF WORKING WITHOUT THE HANDS ON THE WHEEL LULLED ME INTO A FALSE SENSE OF SECURITY AND I MOST CERTAINLY WOULD NOT HAVE HAD THIS TYPE OF ACCIDENT HAD I NOT HAD AUTOPILOT ON MY VEHICLE. I AM SO THANKFUL I WASN'T KILLED OR INJURED, I FEEL THAT THE WAY AUTOPILOT IS HANDLED IS EXTREMELY DANGEROUS AND SHOULD REQUIRE HANDS TO BE ON THE WHEEL AT ALL TIMES. I AM HOPEFUL SOMETHING WILL BE DONE TO PREVENT ACCIDENTS LIKE THIS IN THE FUTURE. THIS SYSTEM IS BEING DOWNLOADED TO CARS WITH LITTLE TO NO REGULATION. I CONTACTED TESLA WITH MY CONCERNS WITH THE HOPE THEIR ENGINEERS COULD USE THE DATA FROM MY CAR FOR FURTHER DEVELOPMENT, HOWEVER TESLA WAS IMMEDIATELY DEFENSIVE ABOUT MY SERIOUS CAR ACCIDENT.
Corrective Action:
I WAS DRIVING MY VEHICLE IN AUTOPILOT MODE GOING 50MPH SOUTHBOUND IN THE LEFT LANE ON A DIVIDED 2 LANE HIGHWAY, ROUTE 1 IN DELAWARE. IT WAS CLEAR AND SUNNY, NO FOG. ALL THESE CONDITIONS ARE PREFERRED WHEN USING AUTOPILOT ON MY VEHICLE. A WHITE FORD F150 PERPENDICULAR TO MY CAR WAS BETWEEN THE MEDIAN IN A TURNABOUT TO GO NORTHBOUND WITH ITS TRUCKBED ABOUT 1 FOOT INTO MY LANE. AUTOPILOT DID NOT ALERT ME TO THIS CAR, NOR DID IT SLOW DOWN OR VEER IN ORDER TO AVOID IT (TWO FEATURES ENABLED ON MY VEHICLE AND ADVERTISED BY TESLA). I WAS UNABLE TO GRAB THE WHEEL IN TIME TO AVOID THE ACCIDENT. I FEEL THAT THE AUTOPILOT'S FEATURE OF WORKING WITHOUT THE HANDS ON THE WHEEL LULLED ME INTO A FALSE SENSE OF SECURITY AND I MOST CERTAINLY WOULD NOT HAVE HAD THIS TYPE OF ACCIDENT HAD I NOT HAD AUTOPILOT ON MY VEHICLE. I AM SO THANKFUL I WASN'T KILLED OR INJURED, I FEEL THAT THE WAY AUTOPILOT IS HANDLED IS EXTREMELY DANGEROUS AND SHOULD REQUIRE HANDS TO BE ON THE WHEEL AT ALL TIMES. I AM HOPEFUL SOMETHING WILL BE DONE TO PREVENT ACCIDENTS LIKE THIS IN THE FUTURE. THIS SYSTEM IS BEING DOWNLOADED TO CARS WITH LITTLE TO NO REGULATION. I CONTACTED TESLA WITH MY CONCERNS WITH THE HOPE THEIR ENGINEERS COULD USE THE DATA FROM MY CAR FOR FURTHER DEVELOPMENT, HOWEVER TESLA WAS IMMEDIATELY DEFENSIVE ABOUT MY SERIOUS CAR ACCIDENT.
Additional Notes:
I WAS DRIVING MY VEHICLE IN AUTOPILOT MODE GOING 50MPH SOUTHBOUND IN THE LEFT LANE ON A DIVIDED 2 LANE HIGHWAY, ROUTE 1 IN DELAWARE. IT WAS CLEAR AND SUNNY, NO FOG. ALL THESE CONDITIONS ARE PREFERRED WHEN USING AUTOPILOT ON MY VEHICLE. A WHITE FORD F150 PERPENDICULAR TO MY CAR WAS BETWEEN THE MEDIAN IN A TURNABOUT TO GO NORTHBOUND WITH ITS TRUCKBED ABOUT 1 FOOT INTO MY LANE. AUTOPILOT DID NOT ALERT ME TO THIS CAR, NOR DID IT SLOW DOWN OR VEER IN ORDER TO AVOID IT (TWO FEATURES ENABLED ON MY VEHICLE AND ADVERTISED BY TESLA). I WAS UNABLE TO GRAB THE WHEEL IN TIME TO AVOID THE ACCIDENT. I FEEL THAT THE AUTOPILOT'S FEATURE OF WORKING WITHOUT THE HANDS ON THE WHEEL LULLED ME INTO A FALSE SENSE OF SECURITY AND I MOST CERTAINLY WOULD NOT HAVE HAD THIS TYPE OF ACCIDENT HAD I NOT HAD AUTOPILOT ON MY VEHICLE. I AM SO THANKFUL I WASN'T KILLED OR INJURED, I FEEL THAT THE WAY AUTOPILOT IS HANDLED IS EXTREMELY DANGEROUS AND SHOULD REQUIRE HANDS TO BE ON THE WHEEL AT ALL TIMES. I AM HOPEFUL SOMETHING WILL BE DONE TO PREVENT ACCIDENTS LIKE THIS IN THE FUTURE. THIS SYSTEM IS BEING DOWNLOADED TO CARS WITH LITTLE TO NO REGULATION. I CONTACTED TESLA WITH MY CONCERNS WITH THE HOPE THEIR ENGINEERS COULD USE THE DATA FROM MY CAR FOR FURTHER DEVELOPMENT, HOWEVER TESLA WAS IMMEDIATELY DEFENSIVE ABOUT MY SERIOUS CAR ACCIDENT.
Mfg Campaign: 11097116
Recall Date: May 21, 2018
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
AUTOPILOT SUDDENLY SWERVED VEHICLE OUT OF THE LANE TO THE LEFT TOWARD A BRIDGE ABUTMENT. I HAD TO YANK CONTROL AWAY FROM AUTOPILOT TO RECENTER VEHICLE IN THE LANE. I PROVIDED A DETAILED WRITTEN DESCRIPTION OF THE INCIDENT ALONG WITH THE TIME OF THE RECORDED "BUG REPORT" TO TESLA'S SERVICE CENTER. TESLA WROTE THE PROBLEM IN THE REPAIR ORDER AS "CUSTOMER CONCERN - AUTO PILOT IS INCONSISTENT" RATHER THAN THE MORE ACCURATE AND MORE SERIOUS DESCRIPTION I PROVIDED IN WRITING TO THEM. TESLA'S FINAL PAPERWORK SAID SYSTEM IS "OPERATING AS DESIGNED." A LANE KEEPING SYSTEM SHOULD BE DESIGNED TO KEEP A VEHICLE WITHIN A LANE, A LANE KEEPING SYSTEM SHOULDN'T SUDDENLY STEER THE VEHICLE OUT OF THE LANE. THE WAY AUTOPILOT SUDDENLY SWERVES OUT OF THE LANE SHOULD NOT BE CONSIDERED NORMAL. THIS PROBLEM HAS OCCURED MULTIPLE TIMES.
Corrective Action:
AUTOPILOT SUDDENLY SWERVED VEHICLE OUT OF THE LANE TO THE LEFT TOWARD A BRIDGE ABUTMENT. I HAD TO YANK CONTROL AWAY FROM AUTOPILOT TO RECENTER VEHICLE IN THE LANE. I PROVIDED A DETAILED WRITTEN DESCRIPTION OF THE INCIDENT ALONG WITH THE TIME OF THE RECORDED "BUG REPORT" TO TESLA'S SERVICE CENTER. TESLA WROTE THE PROBLEM IN THE REPAIR ORDER AS "CUSTOMER CONCERN - AUTO PILOT IS INCONSISTENT" RATHER THAN THE MORE ACCURATE AND MORE SERIOUS DESCRIPTION I PROVIDED IN WRITING TO THEM. TESLA'S FINAL PAPERWORK SAID SYSTEM IS "OPERATING AS DESIGNED." A LANE KEEPING SYSTEM SHOULD BE DESIGNED TO KEEP A VEHICLE WITHIN A LANE, A LANE KEEPING SYSTEM SHOULDN'T SUDDENLY STEER THE VEHICLE OUT OF THE LANE. THE WAY AUTOPILOT SUDDENLY SWERVES OUT OF THE LANE SHOULD NOT BE CONSIDERED NORMAL. THIS PROBLEM HAS OCCURED MULTIPLE TIMES.
Additional Notes:
AUTOPILOT SUDDENLY SWERVED VEHICLE OUT OF THE LANE TO THE LEFT TOWARD A BRIDGE ABUTMENT. I HAD TO YANK CONTROL AWAY FROM AUTOPILOT TO RECENTER VEHICLE IN THE LANE. I PROVIDED A DETAILED WRITTEN DESCRIPTION OF THE INCIDENT ALONG WITH THE TIME OF THE RECORDED "BUG REPORT" TO TESLA'S SERVICE CENTER. TESLA WROTE THE PROBLEM IN THE REPAIR ORDER AS "CUSTOMER CONCERN - AUTO PILOT IS INCONSISTENT" RATHER THAN THE MORE ACCURATE AND MORE SERIOUS DESCRIPTION I PROVIDED IN WRITING TO THEM. TESLA'S FINAL PAPERWORK SAID SYSTEM IS "OPERATING AS DESIGNED." A LANE KEEPING SYSTEM SHOULD BE DESIGNED TO KEEP A VEHICLE WITHIN A LANE, A LANE KEEPING SYSTEM SHOULDN'T SUDDENLY STEER THE VEHICLE OUT OF THE LANE. THE WAY AUTOPILOT SUDDENLY SWERVES OUT OF THE LANE SHOULD NOT BE CONSIDERED NORMAL. THIS PROBLEM HAS OCCURED MULTIPLE TIMES.
Mfg Campaign: 11089529
Recall Date: Apr 22, 2018
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A TESLA THAT IS IN A JUNKYARD IN UK. HTTPS://WWW.COPART.CO.UK/LOT/23480858 THE FRONT RH SUSPENSION IS SMASHED INTO PIECES. THE DAMAGE LOOKS MUCH MORE CONSISTENT WITH A MECHANICAL FAILURE THAN WITH BEING THE RESULT OF A COLLISION. THE LOWER SUSPENSION BALL JOINT STEMS HAVE SNAPPED. THIS FAILURE HAS BEEN REPORTED ON MANY OTHER TESLAS. THE CAST ALUMINIUM STEERING KNUCKLE HAS FRACTURED WHICH IS INDICATIVE OF A CASTING FLAW. THE WHEEL HAS BEEN SLICED APART ALMOST CERTAINLY DUE TO CONTACT WITH A BROKEN SUSPENSION PART WHILST THE CAR WAS STILL DRIVING DOWN THE ROAD. THESE CARS ARE ARRIVING IN THE WRECKING YARDS IN HUGE NUMBERS CONSIDERING HOW RELATIVELY FEW TESLAS HAVE BEEN SOLD. IT IS VERY STRANGE THAT SO FEW OWNERS MAKE THEIR OWN REPORTS TO THE SAFETY AUTHORITIES. THIS IS PROBABLY BECAUSE SO MANY OWNERS ARE ALSO TESLA SHAREHOLDERS. PLEASE INVESTIGATE. THANK YOU. GENUINELY CONCERNED CITIZEN.
Corrective Action:
HERE IS A TESLA THAT IS IN A JUNKYARD IN UK. HTTPS://WWW.COPART.CO.UK/LOT/23480858 THE FRONT RH SUSPENSION IS SMASHED INTO PIECES. THE DAMAGE LOOKS MUCH MORE CONSISTENT WITH A MECHANICAL FAILURE THAN WITH BEING THE RESULT OF A COLLISION. THE LOWER SUSPENSION BALL JOINT STEMS HAVE SNAPPED. THIS FAILURE HAS BEEN REPORTED ON MANY OTHER TESLAS. THE CAST ALUMINIUM STEERING KNUCKLE HAS FRACTURED WHICH IS INDICATIVE OF A CASTING FLAW. THE WHEEL HAS BEEN SLICED APART ALMOST CERTAINLY DUE TO CONTACT WITH A BROKEN SUSPENSION PART WHILST THE CAR WAS STILL DRIVING DOWN THE ROAD. THESE CARS ARE ARRIVING IN THE WRECKING YARDS IN HUGE NUMBERS CONSIDERING HOW RELATIVELY FEW TESLAS HAVE BEEN SOLD. IT IS VERY STRANGE THAT SO FEW OWNERS MAKE THEIR OWN REPORTS TO THE SAFETY AUTHORITIES. THIS IS PROBABLY BECAUSE SO MANY OWNERS ARE ALSO TESLA SHAREHOLDERS. PLEASE INVESTIGATE. THANK YOU. GENUINELY CONCERNED CITIZEN.
Additional Notes:
HERE IS A TESLA THAT IS IN A JUNKYARD IN UK. HTTPS://WWW.COPART.CO.UK/LOT/23480858 THE FRONT RH SUSPENSION IS SMASHED INTO PIECES. THE DAMAGE LOOKS MUCH MORE CONSISTENT WITH A MECHANICAL FAILURE THAN WITH BEING THE RESULT OF A COLLISION. THE LOWER SUSPENSION BALL JOINT STEMS HAVE SNAPPED. THIS FAILURE HAS BEEN REPORTED ON MANY OTHER TESLAS. THE CAST ALUMINIUM STEERING KNUCKLE HAS FRACTURED WHICH IS INDICATIVE OF A CASTING FLAW. THE WHEEL HAS BEEN SLICED APART ALMOST CERTAINLY DUE TO CONTACT WITH A BROKEN SUSPENSION PART WHILST THE CAR WAS STILL DRIVING DOWN THE ROAD. THESE CARS ARE ARRIVING IN THE WRECKING YARDS IN HUGE NUMBERS CONSIDERING HOW RELATIVELY FEW TESLAS HAVE BEEN SOLD. IT IS VERY STRANGE THAT SO FEW OWNERS MAKE THEIR OWN REPORTS TO THE SAFETY AUTHORITIES. THIS IS PROBABLY BECAUSE SO MANY OWNERS ARE ALSO TESLA SHAREHOLDERS. PLEASE INVESTIGATE. THANK YOU. GENUINELY CONCERNED CITIZEN.
Mfg Campaign: 11085098
Recall Date: Apr 15, 2018
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