Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MCU FAILED RENDERING THE VEHICLE UNSAFE TO DRIVE.
Corrective Action:
THE MCU FAILED RENDERING THE VEHICLE UNSAFE TO DRIVE.
Additional Notes:
THE MCU FAILED RENDERING THE VEHICLE UNSAFE TO DRIVE.
Mfg Campaign: 11337381
Recall Date: Jul 3, 2020
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FIRST TIME: MCU WENT BLANK 2 25 2020 2016.5 MS 75D 92,180K MILES MFD BY TESLA 7/16 BUILD DATE. DRIVIVG TO TESLA SERVICE CENTER CHARLOTTE, NC. FIRST REPAIR 25 FEB 2020: "CONCERN: CUSTOMER STATES THE TOUCHSCREEN IS BLANK CONFIRMED MCU WAS BLANK AND DID NOT RESPOND. PERFORMED 12V RESET AND DISPLAY DID NOT COME BACK ON. NECESSARY TO MANUALLY INSTALL FIRMWARE UPDATE AND THEN INSTALL A SECOND PACKAGE USING OVER THE AIR METHOD. FIRMWARE PACKAGES SUCCESSFULLY INSTALLED AND CENTER DISPLAY RETURN TO OPERATION. HIGH MEMORY USAGE WAS DUE TO SATELLITE MAP DATA. IF THIS SYMPTOM RETURNS, REPLACEMENT OF THE MCU WILL BE NECESSARY. CORRECTION: GENERAL DIAGNOSIS PRICE $175.00 SECOND TIME: MCU WENT BLANK 3 30 2020 TESLA SERVICE CENTER REMOVED AND REPLACED THE MCU. TOTAL COST TO ME AMOUNT ...$1,544.40. MY SAFETY ISSUE WAS THE AC AND HEAT AND DEFROST INOPERATIVE. ALONG WITH MY MODEL S UNABLE TO CHARGE AND LOOSING CHARGE. WHEN MY BLACK SCREEN HAPPENED MY AC/HEAT DID NOT GO TO DEFAULT...IT JUST DIDN'T WORK. I LIVE ON A MOUNTAIN AND WHEN I WAS DRIVING TO THE TESLA SC IN CHARLOTTE 117 MILES AWAY, ON A COLD MORNING THE WINDSCREEN FOGGED UP. I HAD TO WIPE IT WITH A RAG ON A STICK. OTHER OWNERS HAVE MENTIONED THIS ON YOUTUBE.COM VIDEOS AS A SAFETY ISSUE. A POSSIBLE SOLUTION: FOR $642 HTTPS://WWW.CCITESLA.COM/INDEX.HTML# TESLA@COTRANCONSULTING.COM I WOULD LOVE TO HAVE MY TESLA CHARLOTTE, NC SERVICE CENTER INSTALL THE IMPROVED CHIP CARD AND UPGRADE MY 3G TO 4G AT THE SAME TIME. THAT WOULD SOLVE THIS MCU PROBLEM 4 ME & ALL. BUT, THAT'S ONLY A "DREAM I HAVE"... THIS TESLA MCU1 EMMC CHIP BLANK SCREEN FAIL IS HIGHLY DISTRACTING AND DISORIENTING TO THE DRIVER AND AN EXTREME SAFETY HAZARD...
Corrective Action:
FIRST TIME: MCU WENT BLANK 2 25 2020 2016.5 MS 75D 92,180K MILES MFD BY TESLA 7/16 BUILD DATE. DRIVIVG TO TESLA SERVICE CENTER CHARLOTTE, NC. FIRST REPAIR 25 FEB 2020: "CONCERN: CUSTOMER STATES THE TOUCHSCREEN IS BLANK CONFIRMED MCU WAS BLANK AND DID NOT RESPOND. PERFORMED 12V RESET AND DISPLAY DID NOT COME BACK ON. NECESSARY TO MANUALLY INSTALL FIRMWARE UPDATE AND THEN INSTALL A SECOND PACKAGE USING OVER THE AIR METHOD. FIRMWARE PACKAGES SUCCESSFULLY INSTALLED AND CENTER DISPLAY RETURN TO OPERATION. HIGH MEMORY USAGE WAS DUE TO SATELLITE MAP DATA. IF THIS SYMPTOM RETURNS, REPLACEMENT OF THE MCU WILL BE NECESSARY. CORRECTION: GENERAL DIAGNOSIS PRICE $175.00 SECOND TIME: MCU WENT BLANK 3 30 2020 TESLA SERVICE CENTER REMOVED AND REPLACED THE MCU. TOTAL COST TO ME AMOUNT ...$1,544.40. MY SAFETY ISSUE WAS THE AC AND HEAT AND DEFROST INOPERATIVE. ALONG WITH MY MODEL S UNABLE TO CHARGE AND LOOSING CHARGE. WHEN MY BLACK SCREEN HAPPENED MY AC/HEAT DID NOT GO TO DEFAULT...IT JUST DIDN'T WORK. I LIVE ON A MOUNTAIN AND WHEN I WAS DRIVING TO THE TESLA SC IN CHARLOTTE 117 MILES AWAY, ON A COLD MORNING THE WINDSCREEN FOGGED UP. I HAD TO WIPE IT WITH A RAG ON A STICK. OTHER OWNERS HAVE MENTIONED THIS ON YOUTUBE.COM VIDEOS AS A SAFETY ISSUE. A POSSIBLE SOLUTION: FOR $642 HTTPS://WWW.CCITESLA.COM/INDEX.HTML# TESLA@COTRANCONSULTING.COM I WOULD LOVE TO HAVE MY TESLA CHARLOTTE, NC SERVICE CENTER INSTALL THE IMPROVED CHIP CARD AND UPGRADE MY 3G TO 4G AT THE SAME TIME. THAT WOULD SOLVE THIS MCU PROBLEM 4 ME & ALL. BUT, THAT'S ONLY A "DREAM I HAVE"... THIS TESLA MCU1 EMMC CHIP BLANK SCREEN FAIL IS HIGHLY DISTRACTING AND DISORIENTING TO THE DRIVER AND AN EXTREME SAFETY HAZARD...
Additional Notes:
FIRST TIME: MCU WENT BLANK 2 25 2020 2016.5 MS 75D 92,180K MILES MFD BY TESLA 7/16 BUILD DATE. DRIVIVG TO TESLA SERVICE CENTER CHARLOTTE, NC. FIRST REPAIR 25 FEB 2020: "CONCERN: CUSTOMER STATES THE TOUCHSCREEN IS BLANK CONFIRMED MCU WAS BLANK AND DID NOT RESPOND. PERFORMED 12V RESET AND DISPLAY DID NOT COME BACK ON. NECESSARY TO MANUALLY INSTALL FIRMWARE UPDATE AND THEN INSTALL A SECOND PACKAGE USING OVER THE AIR METHOD. FIRMWARE PACKAGES SUCCESSFULLY INSTALLED AND CENTER DISPLAY RETURN TO OPERATION. HIGH MEMORY USAGE WAS DUE TO SATELLITE MAP DATA. IF THIS SYMPTOM RETURNS, REPLACEMENT OF THE MCU WILL BE NECESSARY. CORRECTION: GENERAL DIAGNOSIS PRICE $175.00 SECOND TIME: MCU WENT BLANK 3 30 2020 TESLA SERVICE CENTER REMOVED AND REPLACED THE MCU. TOTAL COST TO ME AMOUNT ...$1,544.40. MY SAFETY ISSUE WAS THE AC AND HEAT AND DEFROST INOPERATIVE. ALONG WITH MY MODEL S UNABLE TO CHARGE AND LOOSING CHARGE. WHEN MY BLACK SCREEN HAPPENED MY AC/HEAT DID NOT GO TO DEFAULT...IT JUST DIDN'T WORK. I LIVE ON A MOUNTAIN AND WHEN I WAS DRIVING TO THE TESLA SC IN CHARLOTTE 117 MILES AWAY, ON A COLD MORNING THE WINDSCREEN FOGGED UP. I HAD TO WIPE IT WITH A RAG ON A STICK. OTHER OWNERS HAVE MENTIONED THIS ON YOUTUBE.COM VIDEOS AS A SAFETY ISSUE. A POSSIBLE SOLUTION: FOR $642 HTTPS://WWW.CCITESLA.COM/INDEX.HTML# TESLA@COTRANCONSULTING.COM I WOULD LOVE TO HAVE MY TESLA CHARLOTTE, NC SERVICE CENTER INSTALL THE IMPROVED CHIP CARD AND UPGRADE MY 3G TO 4G AT THE SAME TIME. THAT WOULD SOLVE THIS MCU PROBLEM 4 ME & ALL. BUT, THAT'S ONLY A "DREAM I HAVE"... THIS TESLA MCU1 EMMC CHIP BLANK SCREEN FAIL IS HIGHLY DISTRACTING AND DISORIENTING TO THE DRIVER AND AN EXTREME SAFETY HAZARD...
Mfg Campaign: 11337104
Recall Date: Jul 2, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FIRST TIME: MCU WENT BLANK 2 25 2020 2016.5 MS 75D 92,180K MILES MFD BY TESLA 7/16 BUILD DATE. DRIVIVG TO TESLA SERVICE CENTER CHARLOTTE, NC. FIRST REPAIR 25 FEB 2020: "CONCERN: CUSTOMER STATES THE TOUCHSCREEN IS BLANK CONFIRMED MCU WAS BLANK AND DID NOT RESPOND. PERFORMED 12V RESET AND DISPLAY DID NOT COME BACK ON. NECESSARY TO MANUALLY INSTALL FIRMWARE UPDATE AND THEN INSTALL A SECOND PACKAGE USING OVER THE AIR METHOD. FIRMWARE PACKAGES SUCCESSFULLY INSTALLED AND CENTER DISPLAY RETURN TO OPERATION. HIGH MEMORY USAGE WAS DUE TO SATELLITE MAP DATA. IF THIS SYMPTOM RETURNS, REPLACEMENT OF THE MCU WILL BE NECESSARY. CORRECTION: GENERAL DIAGNOSIS PRICE $175.00 SECOND TIME: MCU WENT BLANK 3 30 2020 TESLA SERVICE CENTER REMOVED AND REPLACED THE MCU. TOTAL COST TO ME AMOUNT ...$1,544.40. MY SAFETY ISSUE WAS THE AC AND HEAT AND DEFROST INOPERATIVE. ALONG WITH MY MODEL S UNABLE TO CHARGE AND LOOSING CHARGE. WHEN MY BLACK SCREEN HAPPENED MY AC/HEAT DID NOT GO TO DEFAULT...IT JUST DIDN'T WORK. I LIVE ON A MOUNTAIN AND WHEN I WAS DRIVING TO THE TESLA SC IN CHARLOTTE 117 MILES AWAY, ON A COLD MORNING THE WINDSCREEN FOGGED UP. I HAD TO WIPE IT WITH A RAG ON A STICK. OTHER OWNERS HAVE MENTIONED THIS ON YOUTUBE.COM VIDEOS AS A SAFETY ISSUE. A POSSIBLE SOLUTION: FOR $642 HTTPS://WWW.CCITESLA.COM/INDEX.HTML# TESLA@COTRANCONSULTING.COM I WOULD LOVE TO HAVE MY TESLA CHARLOTTE, NC SERVICE CENTER INSTALL THE IMPROVED CHIP CARD AND UPGRADE MY 3G TO 4G AT THE SAME TIME. THAT WOULD SOLVE THIS MCU PROBLEM 4 ME & ALL. BUT, THAT'S ONLY A "DREAM I HAVE"... THIS TESLA MCU1 EMMC CHIP BLANK SCREEN FAIL IS HIGHLY DISTRACTING AND DISORIENTING TO THE DRIVER AND AN EXTREME SAFETY HAZARD...
Corrective Action:
FIRST TIME: MCU WENT BLANK 2 25 2020 2016.5 MS 75D 92,180K MILES MFD BY TESLA 7/16 BUILD DATE. DRIVIVG TO TESLA SERVICE CENTER CHARLOTTE, NC. FIRST REPAIR 25 FEB 2020: "CONCERN: CUSTOMER STATES THE TOUCHSCREEN IS BLANK CONFIRMED MCU WAS BLANK AND DID NOT RESPOND. PERFORMED 12V RESET AND DISPLAY DID NOT COME BACK ON. NECESSARY TO MANUALLY INSTALL FIRMWARE UPDATE AND THEN INSTALL A SECOND PACKAGE USING OVER THE AIR METHOD. FIRMWARE PACKAGES SUCCESSFULLY INSTALLED AND CENTER DISPLAY RETURN TO OPERATION. HIGH MEMORY USAGE WAS DUE TO SATELLITE MAP DATA. IF THIS SYMPTOM RETURNS, REPLACEMENT OF THE MCU WILL BE NECESSARY. CORRECTION: GENERAL DIAGNOSIS PRICE $175.00 SECOND TIME: MCU WENT BLANK 3 30 2020 TESLA SERVICE CENTER REMOVED AND REPLACED THE MCU. TOTAL COST TO ME AMOUNT ...$1,544.40. MY SAFETY ISSUE WAS THE AC AND HEAT AND DEFROST INOPERATIVE. ALONG WITH MY MODEL S UNABLE TO CHARGE AND LOOSING CHARGE. WHEN MY BLACK SCREEN HAPPENED MY AC/HEAT DID NOT GO TO DEFAULT...IT JUST DIDN'T WORK. I LIVE ON A MOUNTAIN AND WHEN I WAS DRIVING TO THE TESLA SC IN CHARLOTTE 117 MILES AWAY, ON A COLD MORNING THE WINDSCREEN FOGGED UP. I HAD TO WIPE IT WITH A RAG ON A STICK. OTHER OWNERS HAVE MENTIONED THIS ON YOUTUBE.COM VIDEOS AS A SAFETY ISSUE. A POSSIBLE SOLUTION: FOR $642 HTTPS://WWW.CCITESLA.COM/INDEX.HTML# TESLA@COTRANCONSULTING.COM I WOULD LOVE TO HAVE MY TESLA CHARLOTTE, NC SERVICE CENTER INSTALL THE IMPROVED CHIP CARD AND UPGRADE MY 3G TO 4G AT THE SAME TIME. THAT WOULD SOLVE THIS MCU PROBLEM 4 ME & ALL. BUT, THAT'S ONLY A "DREAM I HAVE"... THIS TESLA MCU1 EMMC CHIP BLANK SCREEN FAIL IS HIGHLY DISTRACTING AND DISORIENTING TO THE DRIVER AND AN EXTREME SAFETY HAZARD...
Additional Notes:
FIRST TIME: MCU WENT BLANK 2 25 2020 2016.5 MS 75D 92,180K MILES MFD BY TESLA 7/16 BUILD DATE. DRIVIVG TO TESLA SERVICE CENTER CHARLOTTE, NC. FIRST REPAIR 25 FEB 2020: "CONCERN: CUSTOMER STATES THE TOUCHSCREEN IS BLANK CONFIRMED MCU WAS BLANK AND DID NOT RESPOND. PERFORMED 12V RESET AND DISPLAY DID NOT COME BACK ON. NECESSARY TO MANUALLY INSTALL FIRMWARE UPDATE AND THEN INSTALL A SECOND PACKAGE USING OVER THE AIR METHOD. FIRMWARE PACKAGES SUCCESSFULLY INSTALLED AND CENTER DISPLAY RETURN TO OPERATION. HIGH MEMORY USAGE WAS DUE TO SATELLITE MAP DATA. IF THIS SYMPTOM RETURNS, REPLACEMENT OF THE MCU WILL BE NECESSARY. CORRECTION: GENERAL DIAGNOSIS PRICE $175.00 SECOND TIME: MCU WENT BLANK 3 30 2020 TESLA SERVICE CENTER REMOVED AND REPLACED THE MCU. TOTAL COST TO ME AMOUNT ...$1,544.40. MY SAFETY ISSUE WAS THE AC AND HEAT AND DEFROST INOPERATIVE. ALONG WITH MY MODEL S UNABLE TO CHARGE AND LOOSING CHARGE. WHEN MY BLACK SCREEN HAPPENED MY AC/HEAT DID NOT GO TO DEFAULT...IT JUST DIDN'T WORK. I LIVE ON A MOUNTAIN AND WHEN I WAS DRIVING TO THE TESLA SC IN CHARLOTTE 117 MILES AWAY, ON A COLD MORNING THE WINDSCREEN FOGGED UP. I HAD TO WIPE IT WITH A RAG ON A STICK. OTHER OWNERS HAVE MENTIONED THIS ON YOUTUBE.COM VIDEOS AS A SAFETY ISSUE. A POSSIBLE SOLUTION: FOR $642 HTTPS://WWW.CCITESLA.COM/INDEX.HTML# TESLA@COTRANCONSULTING.COM I WOULD LOVE TO HAVE MY TESLA CHARLOTTE, NC SERVICE CENTER INSTALL THE IMPROVED CHIP CARD AND UPGRADE MY 3G TO 4G AT THE SAME TIME. THAT WOULD SOLVE THIS MCU PROBLEM 4 ME & ALL. BUT, THAT'S ONLY A "DREAM I HAVE"... THIS TESLA MCU1 EMMC CHIP BLANK SCREEN FAIL IS HIGHLY DISTRACTING AND DISORIENTING TO THE DRIVER AND AN EXTREME SAFETY HAZARD...
Mfg Campaign: 11337104
Recall Date: Jul 2, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CENTER SCREEN GOES DARK AND NO ACCESS TO CONTROLS DURING DRIVING. IT HAPPENS WHEN BACKING UP OR RANDOMLY DURING DRIVING. TESLA FIRST SENT A SOFTWARE UPDATE TO FIX THE ISSUE AND SCHEDULED A MOBILE TECHNICIAN VISIT. AFTER THE SOFTWARE THEY SENT I WAS TOLD IT'S TAKEN CAR AND CANCELLED THE JULY 2ND 2020 TECHNICIAN VISIT. ON 6/30/2020 AFTER THE UPDATE THE SCREEN WENT BLAND AND YESTERDAY 7/1/2020 THEY SCHEDULE A SERVICE CENTER VISIT ON THE 7/17/2020 IN BLOOMINGTON IL, THEY HAVE TO WAIT FOR THE PARTS TO ARRIVE. YESTERDAY NIGHT 7/2/2020 I GOT A EMAIL THAT PARTS HAVE BEEN ORDERED, MY CONCERN IS THAT THEY MIGHT USE REFURBISHED PARTS OR USE THE SAME DEFECTIVE SCREEN AND I WILL HAVE THE SAME PROBLEM IN FUTURE.
Corrective Action:
CENTER SCREEN GOES DARK AND NO ACCESS TO CONTROLS DURING DRIVING. IT HAPPENS WHEN BACKING UP OR RANDOMLY DURING DRIVING. TESLA FIRST SENT A SOFTWARE UPDATE TO FIX THE ISSUE AND SCHEDULED A MOBILE TECHNICIAN VISIT. AFTER THE SOFTWARE THEY SENT I WAS TOLD IT'S TAKEN CAR AND CANCELLED THE JULY 2ND 2020 TECHNICIAN VISIT. ON 6/30/2020 AFTER THE UPDATE THE SCREEN WENT BLAND AND YESTERDAY 7/1/2020 THEY SCHEDULE A SERVICE CENTER VISIT ON THE 7/17/2020 IN BLOOMINGTON IL, THEY HAVE TO WAIT FOR THE PARTS TO ARRIVE. YESTERDAY NIGHT 7/2/2020 I GOT A EMAIL THAT PARTS HAVE BEEN ORDERED, MY CONCERN IS THAT THEY MIGHT USE REFURBISHED PARTS OR USE THE SAME DEFECTIVE SCREEN AND I WILL HAVE THE SAME PROBLEM IN FUTURE.
Additional Notes:
CENTER SCREEN GOES DARK AND NO ACCESS TO CONTROLS DURING DRIVING. IT HAPPENS WHEN BACKING UP OR RANDOMLY DURING DRIVING. TESLA FIRST SENT A SOFTWARE UPDATE TO FIX THE ISSUE AND SCHEDULED A MOBILE TECHNICIAN VISIT. AFTER THE SOFTWARE THEY SENT I WAS TOLD IT'S TAKEN CAR AND CANCELLED THE JULY 2ND 2020 TECHNICIAN VISIT. ON 6/30/2020 AFTER THE UPDATE THE SCREEN WENT BLAND AND YESTERDAY 7/1/2020 THEY SCHEDULE A SERVICE CENTER VISIT ON THE 7/17/2020 IN BLOOMINGTON IL, THEY HAVE TO WAIT FOR THE PARTS TO ARRIVE. YESTERDAY NIGHT 7/2/2020 I GOT A EMAIL THAT PARTS HAVE BEEN ORDERED, MY CONCERN IS THAT THEY MIGHT USE REFURBISHED PARTS OR USE THE SAME DEFECTIVE SCREEN AND I WILL HAVE THE SAME PROBLEM IN FUTURE.
Mfg Campaign: 11337119
Recall Date: Jul 2, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MEDIA CONTROL UNIT CONSTANTLY REBOOTING WHILE DRIVING RESULTING IN THE LOSS OF NAVIGATION, REARVIEW CAMERA, HAND FREE, DRIVER ASSIST SAFETY CONTROLS ETC. MEMORY CARD FAILING IN UNIT. THIS HAS BEEN GETTING STEADILY WORSE OVER THE LAST THREE MONTHS. THE LAST OCCURRENCE WAS 6/30/2020. *TR
Corrective Action:
MEDIA CONTROL UNIT CONSTANTLY REBOOTING WHILE DRIVING RESULTING IN THE LOSS OF NAVIGATION, REARVIEW CAMERA, HAND FREE, DRIVER ASSIST SAFETY CONTROLS ETC. MEMORY CARD FAILING IN UNIT. THIS HAS BEEN GETTING STEADILY WORSE OVER THE LAST THREE MONTHS. THE LAST OCCURRENCE WAS 6/30/2020. *TR
Additional Notes:
MEDIA CONTROL UNIT CONSTANTLY REBOOTING WHILE DRIVING RESULTING IN THE LOSS OF NAVIGATION, REARVIEW CAMERA, HAND FREE, DRIVER ASSIST SAFETY CONTROLS ETC. MEMORY CARD FAILING IN UNIT. THIS HAS BEEN GETTING STEADILY WORSE OVER THE LAST THREE MONTHS. THE LAST OCCURRENCE WAS 6/30/2020. *TR
Mfg Campaign: 11337280
Recall Date: Jul 2, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CENTER SCREENING (MCU) IS DEFECTIVE. IT OFTEN WILL BE REBOOTING BY ITSELF WHILE DRIVING. WHILE THIS DOES NOT AFFECT THE MEAN DRIVE MOTOR FUNCTIONS, IT DOES AFFECT THE BACKUP CAMERA. ALSO THE RANDOM REBOOT IS DISTRACTING WHILE DRIVING. IT IS MY UNDERSTANDING THAT THIS IS A KNOWN ISSUE WITH TESLA MCU1 UNITS.
Corrective Action:
THE CENTER SCREENING (MCU) IS DEFECTIVE. IT OFTEN WILL BE REBOOTING BY ITSELF WHILE DRIVING. WHILE THIS DOES NOT AFFECT THE MEAN DRIVE MOTOR FUNCTIONS, IT DOES AFFECT THE BACKUP CAMERA. ALSO THE RANDOM REBOOT IS DISTRACTING WHILE DRIVING. IT IS MY UNDERSTANDING THAT THIS IS A KNOWN ISSUE WITH TESLA MCU1 UNITS.
Additional Notes:
THE CENTER SCREENING (MCU) IS DEFECTIVE. IT OFTEN WILL BE REBOOTING BY ITSELF WHILE DRIVING. WHILE THIS DOES NOT AFFECT THE MEAN DRIVE MOTOR FUNCTIONS, IT DOES AFFECT THE BACKUP CAMERA. ALSO THE RANDOM REBOOT IS DISTRACTING WHILE DRIVING. IT IS MY UNDERSTANDING THAT THIS IS A KNOWN ISSUE WITH TESLA MCU1 UNITS.
Mfg Campaign: 11331655
Recall Date: Jun 30, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Corrective Action:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Additional Notes:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Mfg Campaign: 11331864
Recall Date: Jun 30, 2020
Tesla, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Corrective Action:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Additional Notes:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Mfg Campaign: 11331864
Recall Date: Jun 30, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Corrective Action:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Additional Notes:
ECU1 IS FAILING. MEMORY CHIP, PAINT ON MIRROR PEELING.
Mfg Campaign: 11331864
Recall Date: Jun 30, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE COMPUTER UNIT ON MY TESLA MODEL S OCCASIONALLY EITHER GOES BLACK OR GETS PIXILATED AND TURNS INTO ALL KINDS OF RAINBOW COLORS AND STOPS BEING FUNCTIONAL. THIS IS ESPECIALLY CONCERNING BECAUSE ALL OF THE VEHICLE INFORMATION AND CONTROLS ARE PROCESSED THROUGH THE UNIT. *TR
Corrective Action:
THE COMPUTER UNIT ON MY TESLA MODEL S OCCASIONALLY EITHER GOES BLACK OR GETS PIXILATED AND TURNS INTO ALL KINDS OF RAINBOW COLORS AND STOPS BEING FUNCTIONAL. THIS IS ESPECIALLY CONCERNING BECAUSE ALL OF THE VEHICLE INFORMATION AND CONTROLS ARE PROCESSED THROUGH THE UNIT. *TR
Additional Notes:
THE COMPUTER UNIT ON MY TESLA MODEL S OCCASIONALLY EITHER GOES BLACK OR GETS PIXILATED AND TURNS INTO ALL KINDS OF RAINBOW COLORS AND STOPS BEING FUNCTIONAL. THIS IS ESPECIALLY CONCERNING BECAUSE ALL OF THE VEHICLE INFORMATION AND CONTROLS ARE PROCESSED THROUGH THE UNIT. *TR
Mfg Campaign: 11331543
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE ARE TWO THINGS. FIRST THE BATTERY PACK DOES NOT HAVE THE ORIGINAL PERFORMANCE AS TESLA SLOWED DOWN SUPERCHARGING AND NOT GETTING THE MILES THE BATTERY IS SUPPOSED TO GET WITH A SAFETY UPDATE. SECOND THE TOUCH SCREEN GLITCHES AND HAS TO BE RESET MANY TIMES AND IT HAS A COMMON ISSUE OF THE MEMORY GOING BAD AND I AM NOW SEEING SYMPTOMS OF IT GOING BAD. *TR
Corrective Action:
THERE ARE TWO THINGS. FIRST THE BATTERY PACK DOES NOT HAVE THE ORIGINAL PERFORMANCE AS TESLA SLOWED DOWN SUPERCHARGING AND NOT GETTING THE MILES THE BATTERY IS SUPPOSED TO GET WITH A SAFETY UPDATE. SECOND THE TOUCH SCREEN GLITCHES AND HAS TO BE RESET MANY TIMES AND IT HAS A COMMON ISSUE OF THE MEMORY GOING BAD AND I AM NOW SEEING SYMPTOMS OF IT GOING BAD. *TR
Additional Notes:
THERE ARE TWO THINGS. FIRST THE BATTERY PACK DOES NOT HAVE THE ORIGINAL PERFORMANCE AS TESLA SLOWED DOWN SUPERCHARGING AND NOT GETTING THE MILES THE BATTERY IS SUPPOSED TO GET WITH A SAFETY UPDATE. SECOND THE TOUCH SCREEN GLITCHES AND HAS TO BE RESET MANY TIMES AND IT HAS A COMMON ISSUE OF THE MEMORY GOING BAD AND I AM NOW SEEING SYMPTOMS OF IT GOING BAD. *TR
Mfg Campaign: 11331607
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERE ARE TWO THINGS. FIRST THE BATTERY PACK DOES NOT HAVE THE ORIGINAL PERFORMANCE AS TESLA SLOWED DOWN SUPERCHARGING AND NOT GETTING THE MILES THE BATTERY IS SUPPOSED TO GET WITH A SAFETY UPDATE. SECOND THE TOUCH SCREEN GLITCHES AND HAS TO BE RESET MANY TIMES AND IT HAS A COMMON ISSUE OF THE MEMORY GOING BAD AND I AM NOW SEEING SYMPTOMS OF IT GOING BAD. *TR
Corrective Action:
THERE ARE TWO THINGS. FIRST THE BATTERY PACK DOES NOT HAVE THE ORIGINAL PERFORMANCE AS TESLA SLOWED DOWN SUPERCHARGING AND NOT GETTING THE MILES THE BATTERY IS SUPPOSED TO GET WITH A SAFETY UPDATE. SECOND THE TOUCH SCREEN GLITCHES AND HAS TO BE RESET MANY TIMES AND IT HAS A COMMON ISSUE OF THE MEMORY GOING BAD AND I AM NOW SEEING SYMPTOMS OF IT GOING BAD. *TR
Additional Notes:
THERE ARE TWO THINGS. FIRST THE BATTERY PACK DOES NOT HAVE THE ORIGINAL PERFORMANCE AS TESLA SLOWED DOWN SUPERCHARGING AND NOT GETTING THE MILES THE BATTERY IS SUPPOSED TO GET WITH A SAFETY UPDATE. SECOND THE TOUCH SCREEN GLITCHES AND HAS TO BE RESET MANY TIMES AND IT HAS A COMMON ISSUE OF THE MEMORY GOING BAD AND I AM NOW SEEING SYMPTOMS OF IT GOING BAD. *TR
Mfg Campaign: 11331607
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MCU SLOWS DOWN AND EVENTUALLY STOPS WORKING LEADING TO REPLACEMENT ON CARS MAYBE 2 YEARS OLD. *TR
Corrective Action:
MCU SLOWS DOWN AND EVENTUALLY STOPS WORKING LEADING TO REPLACEMENT ON CARS MAYBE 2 YEARS OLD. *TR
Additional Notes:
MCU SLOWS DOWN AND EVENTUALLY STOPS WORKING LEADING TO REPLACEMENT ON CARS MAYBE 2 YEARS OLD. *TR
Mfg Campaign: 11331609
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INFOTAINMENT AUSTEN'S WENT BAD CAUSING ME LETO NOT KNOW MY SPEED OR ANY INFORMATION ON THE UNIT.
Corrective Action:
INFOTAINMENT AUSTEN'S WENT BAD CAUSING ME LETO NOT KNOW MY SPEED OR ANY INFORMATION ON THE UNIT.
Additional Notes:
INFOTAINMENT AUSTEN'S WENT BAD CAUSING ME LETO NOT KNOW MY SPEED OR ANY INFORMATION ON THE UNIT.
Mfg Campaign: 11331622
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Corrective Action:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Additional Notes:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Mfg Campaign: 11331625
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Corrective Action:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Additional Notes:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Mfg Campaign: 11331625
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Corrective Action:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Additional Notes:
MY MEDIA CONTROL UNIT (MCU) HAS FAILED AND TESLA IS SLOW TO PROVIDE ME A REPLACEMENT. THEY CLAIM THAT I WILL BE PROVIDED A "REFURBISHED UNIT" AS SOON AS ONE BECOMES AVAILABLE. THE MCU FAILURE HAS IMPACTED MY CARS REAR BACKUP CAMERA, THE CHARGING SYSTEM, THE ABILITY TO TURN ON/OFF HEADLIGHTS AND FOGS LIGHTS, DRIVER SETTINGS SUCH AS STEERING (RIDE SELECTION), FRONT CRASH WARNINGS, ETC. MY TURN SIGNALS ARE NOT RESPONDING EITHER, AND I'M GRAVELY CONCERNED ABOUT OTHER SAFETY FEATURES FAILING WITHOUT THIS COMPONENT BEING REPLACED. TESLA ACTS LIKE IT'S MAIN PURPOSE IS FOR MEDIA LIKE NAVIGATION, MUSIC, ETC. BUT AS I STATED, SEVERAL ITEMS ARE DIRECT SAFETY HAZARDS. TESLA KNEW OF THIS MCU PROBLEM LONG AGO AND SHOULD HAVE ISSUED A RECALL FOR ALL TESLA MODEL S OWNERS EXPERIENCING THIS PROBLEM. *TR
Mfg Campaign: 11331625
Recall Date: Jun 29, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I DIDN'T REALIZE WE CAN MAKE COMPLAINTS. THE TOUCH SCREEN CONSTANTLY BECOMES UNRESPONSIVE ON MY TESLA. I ALWAYS HAVE TO REBOOT IT IN ORDER TO GET IT WORKING AGAIN. SYSTEM HAS BECOME QUITE SLUGGISH AND UNRELIABLE.
Corrective Action:
I DIDN'T REALIZE WE CAN MAKE COMPLAINTS. THE TOUCH SCREEN CONSTANTLY BECOMES UNRESPONSIVE ON MY TESLA. I ALWAYS HAVE TO REBOOT IT IN ORDER TO GET IT WORKING AGAIN. SYSTEM HAS BECOME QUITE SLUGGISH AND UNRELIABLE.
Additional Notes:
I DIDN'T REALIZE WE CAN MAKE COMPLAINTS. THE TOUCH SCREEN CONSTANTLY BECOMES UNRESPONSIVE ON MY TESLA. I ALWAYS HAVE TO REBOOT IT IN ORDER TO GET IT WORKING AGAIN. SYSTEM HAS BECOME QUITE SLUGGISH AND UNRELIABLE.
Mfg Campaign: 11331348
Recall Date: Jun 28, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN LATE 2019, THE CENTER TOUCHSCREEN BEGAN SLOWING IN RESPONSIVENESS AND FREEZING AT TIMES. THE DASHBOARD SCREEN SOMETIMES WENT COMPLETELY BLACK, REQUIRING A REBOOT. WHEN THE CENTER TOUCHSREEN MALFUNCTIONED, THE BACKUP CAMERA WOULD NOT COME ON WHEN IN REVERSE GEAR. THE FREEZING AND SLOW RESPONSE TO BUTTON PRESSES CONTINUED TO DETERIORATE. THE WHOLE CONTROL SYSTEM (BOTH SCREENS) WOULD GO DARK AND REQUIRE A REBOOT SEVERAL TIMES A DAY. TESLA CLAIMED THAT THEY "COULD NOT REPRODUCE" THE PROBLEMS. I FINALLY PAID $2500 PLUS TAX FOR TESLA TO UPGRADE THE MAIN CONTROL UNIT FROM MY VERSION 1 TO THE NEWER VERSION 2. *TR
Corrective Action:
IN LATE 2019, THE CENTER TOUCHSCREEN BEGAN SLOWING IN RESPONSIVENESS AND FREEZING AT TIMES. THE DASHBOARD SCREEN SOMETIMES WENT COMPLETELY BLACK, REQUIRING A REBOOT. WHEN THE CENTER TOUCHSREEN MALFUNCTIONED, THE BACKUP CAMERA WOULD NOT COME ON WHEN IN REVERSE GEAR. THE FREEZING AND SLOW RESPONSE TO BUTTON PRESSES CONTINUED TO DETERIORATE. THE WHOLE CONTROL SYSTEM (BOTH SCREENS) WOULD GO DARK AND REQUIRE A REBOOT SEVERAL TIMES A DAY. TESLA CLAIMED THAT THEY "COULD NOT REPRODUCE" THE PROBLEMS. I FINALLY PAID $2500 PLUS TAX FOR TESLA TO UPGRADE THE MAIN CONTROL UNIT FROM MY VERSION 1 TO THE NEWER VERSION 2. *TR
Additional Notes:
IN LATE 2019, THE CENTER TOUCHSCREEN BEGAN SLOWING IN RESPONSIVENESS AND FREEZING AT TIMES. THE DASHBOARD SCREEN SOMETIMES WENT COMPLETELY BLACK, REQUIRING A REBOOT. WHEN THE CENTER TOUCHSREEN MALFUNCTIONED, THE BACKUP CAMERA WOULD NOT COME ON WHEN IN REVERSE GEAR. THE FREEZING AND SLOW RESPONSE TO BUTTON PRESSES CONTINUED TO DETERIORATE. THE WHOLE CONTROL SYSTEM (BOTH SCREENS) WOULD GO DARK AND REQUIRE A REBOOT SEVERAL TIMES A DAY. TESLA CLAIMED THAT THEY "COULD NOT REPRODUCE" THE PROBLEMS. I FINALLY PAID $2500 PLUS TAX FOR TESLA TO UPGRADE THE MAIN CONTROL UNIT FROM MY VERSION 1 TO THE NEWER VERSION 2. *TR
Mfg Campaign: 11331177
Recall Date: Jun 27, 2020
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE MAIN TOUCHED WHICH CONTROLS MAJORITY OF CAR FUNCTIONS JUST RANDOMLY FREEZES. THE CAR IS DRIVABLE, BUT BARELY. AC BLOWS AIR AT FULL BLAST BUT DOESN'T COOL, SIGNALS DON'T WORK, LIGHTS ARE STUCK EITHER ON OR OFF. ETC. CAN'T LOCK THE DOOR. DEFROST CANNOT BE ACTIVATED. SO IT'S NOT TRIVIAL. *TR
Corrective Action:
THE MAIN TOUCHED WHICH CONTROLS MAJORITY OF CAR FUNCTIONS JUST RANDOMLY FREEZES. THE CAR IS DRIVABLE, BUT BARELY. AC BLOWS AIR AT FULL BLAST BUT DOESN'T COOL, SIGNALS DON'T WORK, LIGHTS ARE STUCK EITHER ON OR OFF. ETC. CAN'T LOCK THE DOOR. DEFROST CANNOT BE ACTIVATED. SO IT'S NOT TRIVIAL. *TR
Additional Notes:
THE MAIN TOUCHED WHICH CONTROLS MAJORITY OF CAR FUNCTIONS JUST RANDOMLY FREEZES. THE CAR IS DRIVABLE, BUT BARELY. AC BLOWS AIR AT FULL BLAST BUT DOESN'T COOL, SIGNALS DON'T WORK, LIGHTS ARE STUCK EITHER ON OR OFF. ETC. CAN'T LOCK THE DOOR. DEFROST CANNOT BE ACTIVATED. SO IT'S NOT TRIVIAL. *TR
Mfg Campaign: 11331183
Recall Date: Jun 27, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025