Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collision center. On last Tuesday, November 12, 2024, I heard a noise while braking. I continued to drive, but next time I needed to use brakes, I had a sensation that the brakes were failing, and I wouldn't be able to stop. The brakes eventually engaged, and I was able to stop the vehicle. I went on an expressway and drove as slowly as possible, maintaining a long distance from the vehicles in front of me and using regenerative braking as much as possible, being aware of a possibility of brakes failure. I got home safely on that day, however, the next day, when I was backing out of the garage, I heard a screeching noise. When I inspected the vehicle, I discovered that the LEFT rear wheel was misaligned, looking exactly like the right rear wheel after the right rear axle broke. Although this defect hasn't been inspected by a technician yet, I am virtually certain that it's the same problem that I had before, now occurring on the opposite side. This means that I was likely driving with a broken axle, which could've resulted in a serious accident. As I mentioned, this is the second instance of the same defect affecting my vehicle, which, in my opinion, is indicative of a serious manufacturing defect that needs to be addressed. The vehicle hasn't been repaired yet and is available for inspection. There were no warning lamps, messages or other symptoms prior to the failure.
Corrective Action:
In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collision center. On last Tuesday, November 12, 2024, I heard a noise while braking. I continued to drive, but next time I needed to use brakes, I had a sensation that the brakes were failing, and I wouldn't be able to stop. The brakes eventually engaged, and I was able to stop the vehicle. I went on an expressway and drove as slowly as possible, maintaining a long distance from the vehicles in front of me and using regenerative braking as much as possible, being aware of a possibility of brakes failure. I got home safely on that day, however, the next day, when I was backing out of the garage, I heard a screeching noise. When I inspected the vehicle, I discovered that the LEFT rear wheel was misaligned, looking exactly like the right rear wheel after the right rear axle broke. Although this defect hasn't been inspected by a technician yet, I am virtually certain that it's the same problem that I had before, now occurring on the opposite side. This means that I was likely driving with a broken axle, which could've resulted in a serious accident. As I mentioned, this is the second instance of the same defect affecting my vehicle, which, in my opinion, is indicative of a serious manufacturing defect that needs to be addressed. The vehicle hasn't been repaired yet and is available for inspection. There were no warning lamps, messages or other symptoms prior to the failure.
Additional Notes:
In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collision center. On last Tuesday, November 12, 2024, I heard a noise while braking. I continued to drive, but next time I needed to use brakes, I had a sensation that the brakes were failing, and I wouldn't be able to stop. The brakes eventually engaged, and I was able to stop the vehicle. I went on an expressway and drove as slowly as possible, maintaining a long distance from the vehicles in front of me and using regenerative braking as much as possible, being aware of a possibility of brakes failure. I got home safely on that day, however, the next day, when I was backing out of the garage, I heard a screeching noise. When I inspected the vehicle, I discovered that the LEFT rear wheel was misaligned, looking exactly like the right rear wheel after the right rear axle broke. Although this defect hasn't been inspected by a technician yet, I am virtually certain that it's the same problem that I had before, now occurring on the opposite side. This means that I was likely driving with a broken axle, which could've resulted in a serious accident. As I mentioned, this is the second instance of the same defect affecting my vehicle, which, in my opinion, is indicative of a serious manufacturing defect that needs to be addressed. The vehicle hasn't been repaired yet and is available for inspection. There were no warning lamps, messages or other symptoms prior to the failure.
Mfg Campaign: 11625206
Recall Date: Nov 14, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collision center. On last Tuesday, November 12, 2024, I heard a noise while braking. I continued to drive, but next time I needed to use brakes, I had a sensation that the brakes were failing, and I wouldn't be able to stop. The brakes eventually engaged, and I was able to stop the vehicle. I went on an expressway and drove as slowly as possible, maintaining a long distance from the vehicles in front of me and using regenerative braking as much as possible, being aware of a possibility of brakes failure. I got home safely on that day, however, the next day, when I was backing out of the garage, I heard a screeching noise. When I inspected the vehicle, I discovered that the LEFT rear wheel was misaligned, looking exactly like the right rear wheel after the right rear axle broke. Although this defect hasn't been inspected by a technician yet, I am virtually certain that it's the same problem that I had before, now occurring on the opposite side. This means that I was likely driving with a broken axle, which could've resulted in a serious accident. As I mentioned, this is the second instance of the same defect affecting my vehicle, which, in my opinion, is indicative of a serious manufacturing defect that needs to be addressed. The vehicle hasn't been repaired yet and is available for inspection. There were no warning lamps, messages or other symptoms prior to the failure.
Corrective Action:
In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collision center. On last Tuesday, November 12, 2024, I heard a noise while braking. I continued to drive, but next time I needed to use brakes, I had a sensation that the brakes were failing, and I wouldn't be able to stop. The brakes eventually engaged, and I was able to stop the vehicle. I went on an expressway and drove as slowly as possible, maintaining a long distance from the vehicles in front of me and using regenerative braking as much as possible, being aware of a possibility of brakes failure. I got home safely on that day, however, the next day, when I was backing out of the garage, I heard a screeching noise. When I inspected the vehicle, I discovered that the LEFT rear wheel was misaligned, looking exactly like the right rear wheel after the right rear axle broke. Although this defect hasn't been inspected by a technician yet, I am virtually certain that it's the same problem that I had before, now occurring on the opposite side. This means that I was likely driving with a broken axle, which could've resulted in a serious accident. As I mentioned, this is the second instance of the same defect affecting my vehicle, which, in my opinion, is indicative of a serious manufacturing defect that needs to be addressed. The vehicle hasn't been repaired yet and is available for inspection. There were no warning lamps, messages or other symptoms prior to the failure.
Additional Notes:
In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collision center. On last Tuesday, November 12, 2024, I heard a noise while braking. I continued to drive, but next time I needed to use brakes, I had a sensation that the brakes were failing, and I wouldn't be able to stop. The brakes eventually engaged, and I was able to stop the vehicle. I went on an expressway and drove as slowly as possible, maintaining a long distance from the vehicles in front of me and using regenerative braking as much as possible, being aware of a possibility of brakes failure. I got home safely on that day, however, the next day, when I was backing out of the garage, I heard a screeching noise. When I inspected the vehicle, I discovered that the LEFT rear wheel was misaligned, looking exactly like the right rear wheel after the right rear axle broke. Although this defect hasn't been inspected by a technician yet, I am virtually certain that it's the same problem that I had before, now occurring on the opposite side. This means that I was likely driving with a broken axle, which could've resulted in a serious accident. As I mentioned, this is the second instance of the same defect affecting my vehicle, which, in my opinion, is indicative of a serious manufacturing defect that needs to be addressed. The vehicle hasn't been repaired yet and is available for inspection. There were no warning lamps, messages or other symptoms prior to the failure.
Mfg Campaign: 11625206
Recall Date: Nov 14, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated that while turning into a parking spot, there was an unintended acceleration of the vehicle; it surged forward, jumped the parking barrier, and crashed into a wall. There were no warning lights illuminated. A police report was filed. There was no reported fire, injuries, or air bag deployment. The vehicle was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated that while turning into a parking spot, there was an unintended acceleration of the vehicle; it surged forward, jumped the parking barrier, and crashed into a wall. There were no warning lights illuminated. A police report was filed. There was no reported fire, injuries, or air bag deployment. The vehicle was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated that while turning into a parking spot, there was an unintended acceleration of the vehicle; it surged forward, jumped the parking barrier, and crashed into a wall. There were no warning lights illuminated. A police report was filed. There was no reported fire, injuries, or air bag deployment. The vehicle was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000.
Mfg Campaign: 11622945
Recall Date: Oct 31, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Touch screen has bubbles and could become unusable
Corrective Action:
Touch screen has bubbles and could become unusable
Additional Notes:
Touch screen has bubbles and could become unusable
Mfg Campaign: 11621630
Recall Date: Oct 23, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Corrective Action:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Additional Notes:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Mfg Campaign: 11620290
Recall Date: Oct 17, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Corrective Action:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Additional Notes:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Mfg Campaign: 11620290
Recall Date: Oct 17, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Corrective Action:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Additional Notes:
The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.
Mfg Campaign: 11620290
Recall Date: Oct 17, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On September 7th, 2024 around 7:35 PM, my tesla model S 2016 Suddenly accelerated, smashed in the siding of my house breaking the the siding of the wall and was totaled. All of this happened while my mom was trying to park the car in the garage the car suddenly took off without her pressing the accelerator. I have tesla to send an engeneer to collect the data of the car in which they said they did but have not yet gotten back to me on the issue. They informed me that they have collected the data on 09/20/2024
Corrective Action:
On September 7th, 2024 around 7:35 PM, my tesla model S 2016 Suddenly accelerated, smashed in the siding of my house breaking the the siding of the wall and was totaled. All of this happened while my mom was trying to park the car in the garage the car suddenly took off without her pressing the accelerator. I have tesla to send an engeneer to collect the data of the car in which they said they did but have not yet gotten back to me on the issue. They informed me that they have collected the data on 09/20/2024
Additional Notes:
On September 7th, 2024 around 7:35 PM, my tesla model S 2016 Suddenly accelerated, smashed in the siding of my house breaking the the siding of the wall and was totaled. All of this happened while my mom was trying to park the car in the garage the car suddenly took off without her pressing the accelerator. I have tesla to send an engeneer to collect the data of the car in which they said they did but have not yet gotten back to me on the issue. They informed me that they have collected the data on 09/20/2024
Mfg Campaign: 11620457
Recall Date: Oct 17, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The LCD screen is blinking, sometimes going blank. And its getting worse as the days are passing by. I heard there was a recall for models older than 2018.
Corrective Action:
The LCD screen is blinking, sometimes going blank. And its getting worse as the days are passing by. I heard there was a recall for models older than 2018.
Additional Notes:
The LCD screen is blinking, sometimes going blank. And its getting worse as the days are passing by. I heard there was a recall for models older than 2018.
Mfg Campaign: 11615313
Recall Date: Sep 18, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Corrective Action:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Additional Notes:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Mfg Campaign: 11614992
Recall Date: Sep 17, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Corrective Action:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Additional Notes:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Mfg Campaign: 11614992
Recall Date: Sep 17, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Corrective Action:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Additional Notes:
Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.
Mfg Campaign: 11614992
Recall Date: Sep 17, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I was slowly backing up to charge my car and heard a thump then my wheel was rubbing against the wheel well. When I looked under the wheel to see what was happening, I discover the metal suspension had snapped off. This was the front passenger side.
Corrective Action:
I was slowly backing up to charge my car and heard a thump then my wheel was rubbing against the wheel well. When I looked under the wheel to see what was happening, I discover the metal suspension had snapped off. This was the front passenger side.
Additional Notes:
I was slowly backing up to charge my car and heard a thump then my wheel was rubbing against the wheel well. When I looked under the wheel to see what was happening, I discover the metal suspension had snapped off. This was the front passenger side.
Mfg Campaign: 11613653
Recall Date: Sep 9, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2016 Model S started making clunking sounds when turning and braking. Tesla service center inspected the vehicle and observed visible defects on the front left and right fore and aft links. Tesla recommended replacement of and quoted almost $2000 for parts and labor, including inspection fee. Vehicle only has 89000 miles and never had high impact incidents over obstacles.
Corrective Action:
2016 Model S started making clunking sounds when turning and braking. Tesla service center inspected the vehicle and observed visible defects on the front left and right fore and aft links. Tesla recommended replacement of and quoted almost $2000 for parts and labor, including inspection fee. Vehicle only has 89000 miles and never had high impact incidents over obstacles.
Additional Notes:
2016 Model S started making clunking sounds when turning and braking. Tesla service center inspected the vehicle and observed visible defects on the front left and right fore and aft links. Tesla recommended replacement of and quoted almost $2000 for parts and labor, including inspection fee. Vehicle only has 89000 miles and never had high impact incidents over obstacles.
Mfg Campaign: 11612959
Recall Date: Sep 6, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
while parking the vehicle, a loud shot gun like noise eminated from the front of the car. The car was being driven at less than 5 mph. After this there was loud noises from the front of the cars suspension. The car seemed unsafe to drive farther. I took it to the tesla service center the next day driving at a very low speed. they replaced the right and left front contol arms and charged me $1204.98 on October 26, 2023. The vehicle had 77,626 miles at that point. I queried them as to why this would ocurr at such low mileage and vehicle age? I got not response other than these things happen and the car is out of the normal warranty and the extended warranty. I paid the invoice since i agreed to the repair estimate earlier.
Corrective Action:
while parking the vehicle, a loud shot gun like noise eminated from the front of the car. The car was being driven at less than 5 mph. After this there was loud noises from the front of the cars suspension. The car seemed unsafe to drive farther. I took it to the tesla service center the next day driving at a very low speed. they replaced the right and left front contol arms and charged me $1204.98 on October 26, 2023. The vehicle had 77,626 miles at that point. I queried them as to why this would ocurr at such low mileage and vehicle age? I got not response other than these things happen and the car is out of the normal warranty and the extended warranty. I paid the invoice since i agreed to the repair estimate earlier.
Additional Notes:
while parking the vehicle, a loud shot gun like noise eminated from the front of the car. The car was being driven at less than 5 mph. After this there was loud noises from the front of the cars suspension. The car seemed unsafe to drive farther. I took it to the tesla service center the next day driving at a very low speed. they replaced the right and left front contol arms and charged me $1204.98 on October 26, 2023. The vehicle had 77,626 miles at that point. I queried them as to why this would ocurr at such low mileage and vehicle age? I got not response other than these things happen and the car is out of the normal warranty and the extended warranty. I paid the invoice since i agreed to the repair estimate earlier.
Mfg Campaign: 11609149
Recall Date: Aug 17, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The lower control arm on my left rear tire broke. Specifically, the aluminum of the knuckle joint snapped. This occured in my driveway while backing up. This caused extensive damage to the rest of the rear left suspension.
Corrective Action:
The lower control arm on my left rear tire broke. Specifically, the aluminum of the knuckle joint snapped. This occured in my driveway while backing up. This caused extensive damage to the rest of the rear left suspension.
Additional Notes:
The lower control arm on my left rear tire broke. Specifically, the aluminum of the knuckle joint snapped. This occured in my driveway while backing up. This caused extensive damage to the rest of the rear left suspension.
Mfg Campaign: 11597203
Recall Date: Jun 27, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated that while driving at undisclosed speeds, the instrument cluster became inoperable on several occasions. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer; however, the contact was informed that the failure would reoccur unless the vehicle was updated with a new infotainment center and a faster processor. In addition, the contact stated that the vehicle had been taken to the dealer several times due to the failure. The contact stated that recently the instrument cluster and the ECM were replaced. In addition, the vehicle recently received a software update. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated that while driving at undisclosed speeds, the instrument cluster became inoperable on several occasions. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer; however, the contact was informed that the failure would reoccur unless the vehicle was updated with a new infotainment center and a faster processor. In addition, the contact stated that the vehicle had been taken to the dealer several times due to the failure. The contact stated that recently the instrument cluster and the ECM were replaced. In addition, the vehicle recently received a software update. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated that while driving at undisclosed speeds, the instrument cluster became inoperable on several occasions. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer; however, the contact was informed that the failure would reoccur unless the vehicle was updated with a new infotainment center and a faster processor. In addition, the contact stated that the vehicle had been taken to the dealer several times due to the failure. The contact stated that recently the instrument cluster and the ECM were replaced. In addition, the vehicle recently received a software update. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 73,000.
Mfg Campaign: 11597213
Recall Date: Jun 27, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11595017
Recall Date: Jun 18, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Received and OTA notice on the dashboard that states "Battery Fuse replacement" is required. The fuse is due to a Li-ion battery that wears out for a safety system. Life expectancy of the battery is 10 years. It has not lasted 8 full years. This is stated as a safety issue and Tesla has since redesigned this item to not required the batteries. I have alerted Tesla about this issue, have not had a reply, as yet. The vehicle can be operated without this safety device, which seems inappropriate. I feel this should be replaced under warranty and/or recall - but it appears Tesla will want to charge an excessive amount of money.
Corrective Action:
Received and OTA notice on the dashboard that states "Battery Fuse replacement" is required. The fuse is due to a Li-ion battery that wears out for a safety system. Life expectancy of the battery is 10 years. It has not lasted 8 full years. This is stated as a safety issue and Tesla has since redesigned this item to not required the batteries. I have alerted Tesla about this issue, have not had a reply, as yet. The vehicle can be operated without this safety device, which seems inappropriate. I feel this should be replaced under warranty and/or recall - but it appears Tesla will want to charge an excessive amount of money.
Additional Notes:
Received and OTA notice on the dashboard that states "Battery Fuse replacement" is required. The fuse is due to a Li-ion battery that wears out for a safety system. Life expectancy of the battery is 10 years. It has not lasted 8 full years. This is stated as a safety issue and Tesla has since redesigned this item to not required the batteries. I have alerted Tesla about this issue, have not had a reply, as yet. The vehicle can be operated without this safety device, which seems inappropriate. I feel this should be replaced under warranty and/or recall - but it appears Tesla will want to charge an excessive amount of money.
Mfg Campaign: 11594757
Recall Date: Jun 17, 2024
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Received and OTA notice on the dashboard that states "Battery Fuse replacement" is required. The fuse is due to a Li-ion battery that wears out for a safety system. Life expectancy of the battery is 10 years. It has not lasted 8 full years. This is stated as a safety issue and Tesla has since redesigned this item to not required the batteries. I have alerted Tesla about this issue, have not had a reply, as yet. The vehicle can be operated without this safety device, which seems inappropriate. I feel this should be replaced under warranty and/or recall - but it appears Tesla will want to charge an excessive amount of money.
Corrective Action:
Received and OTA notice on the dashboard that states "Battery Fuse replacement" is required. The fuse is due to a Li-ion battery that wears out for a safety system. Life expectancy of the battery is 10 years. It has not lasted 8 full years. This is stated as a safety issue and Tesla has since redesigned this item to not required the batteries. I have alerted Tesla about this issue, have not had a reply, as yet. The vehicle can be operated without this safety device, which seems inappropriate. I feel this should be replaced under warranty and/or recall - but it appears Tesla will want to charge an excessive amount of money.
Additional Notes:
Received and OTA notice on the dashboard that states "Battery Fuse replacement" is required. The fuse is due to a Li-ion battery that wears out for a safety system. Life expectancy of the battery is 10 years. It has not lasted 8 full years. This is stated as a safety issue and Tesla has since redesigned this item to not required the batteries. I have alerted Tesla about this issue, have not had a reply, as yet. The vehicle can be operated without this safety device, which seems inappropriate. I feel this should be replaced under warranty and/or recall - but it appears Tesla will want to charge an excessive amount of money.
Mfg Campaign: 11594757
Recall Date: Jun 17, 2024
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