Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling one 2024 Model 3 vehicle. The driver seat side air bag module was assembled without a deflector that directs gas flow during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-13-001
Recall Date: Apr 19, 2024
Consumer Complaints
207 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Corrective Action:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Additional Notes:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Mfg Campaign: 11619526
Recall Date: Oct 13, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Corrective Action:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Additional Notes:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Mfg Campaign: 11619526
Recall Date: Oct 13, 2024
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Corrective Action:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Additional Notes:
Driver set cruise control has FSD imbedded that causes the vehicle to slow down drastically on its own. The car has brake tested several following vehicles so far. I’ve seen this before many times of other Teslas but thought it was the driver and now I know it was not. This causes a chain reaction of braking and smoking tires. I am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. The lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. The phantom braking on highways is awful, it is so bad that I am afraid to drive in the winter. The torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. The car accused me of using a cheat device one time so I decided to try it and surprisingly I found that it is actually much safer than using my body weight. These are extremely unsafe for busy traffic and slippery roads. I have videos showing it and will get more.
Mfg Campaign: 11619526
Recall Date: Oct 13, 2024
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Left and right turn signal buttons located on the steering wheel intermittently does not work when pressed. I have taken my car to a Tesla service appointment on 10/11/24. There diagnostic system did not show an error and Tesla choose not to offer a repair or help of any kind. I feel unsafe driving my vehicle. Upon a google search, it appears I am not the only 2024 model 3 customer with this issue. I am unable to upload a video, but I have one that I can submit if provided further instructions.
Corrective Action:
Left and right turn signal buttons located on the steering wheel intermittently does not work when pressed. I have taken my car to a Tesla service appointment on 10/11/24. There diagnostic system did not show an error and Tesla choose not to offer a repair or help of any kind. I feel unsafe driving my vehicle. Upon a google search, it appears I am not the only 2024 model 3 customer with this issue. I am unable to upload a video, but I have one that I can submit if provided further instructions.
Additional Notes:
Left and right turn signal buttons located on the steering wheel intermittently does not work when pressed. I have taken my car to a Tesla service appointment on 10/11/24. There diagnostic system did not show an error and Tesla choose not to offer a repair or help of any kind. I feel unsafe driving my vehicle. Upon a google search, it appears I am not the only 2024 model 3 customer with this issue. I am unable to upload a video, but I have one that I can submit if provided further instructions.
Mfg Campaign: 11619472
Recall Date: Oct 12, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Left and right turn signal buttons located on the steering wheel intermittently does not work when pressed. I have taken my car to a Tesla service appointment on 10/11/24. There diagnostic system did not show an error and Tesla choose not to offer a repair or help of any kind. I feel unsafe driving my vehicle. Upon a google search, it appears I am not the only 2024 model 3 customer with this issue. I am unable to upload a video, but I have one that I can submit if provided further instructions.
Corrective Action:
Left and right turn signal buttons located on the steering wheel intermittently does not work when pressed. I have taken my car to a Tesla service appointment on 10/11/24. There diagnostic system did not show an error and Tesla choose not to offer a repair or help of any kind. I feel unsafe driving my vehicle. Upon a google search, it appears I am not the only 2024 model 3 customer with this issue. I am unable to upload a video, but I have one that I can submit if provided further instructions.
Additional Notes:
Left and right turn signal buttons located on the steering wheel intermittently does not work when pressed. I have taken my car to a Tesla service appointment on 10/11/24. There diagnostic system did not show an error and Tesla choose not to offer a repair or help of any kind. I feel unsafe driving my vehicle. Upon a google search, it appears I am not the only 2024 model 3 customer with this issue. I am unable to upload a video, but I have one that I can submit if provided further instructions.
Mfg Campaign: 11619472
Recall Date: Oct 12, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering wheel has buttons for turn signals (they removed stalks in 2024 model 3). I’ve had several dangerous incidents where the turn signal buttons have failed to activate. This caused me to panic and nearly get into an accident on several occasions. I brought in for service and they said this is a KNOWN problem with 2024 model 3. What a joke! They told me to bring it back in once I can replicate it 3 times again. Apparently we are lab rats.
Corrective Action:
Steering wheel has buttons for turn signals (they removed stalks in 2024 model 3). I’ve had several dangerous incidents where the turn signal buttons have failed to activate. This caused me to panic and nearly get into an accident on several occasions. I brought in for service and they said this is a KNOWN problem with 2024 model 3. What a joke! They told me to bring it back in once I can replicate it 3 times again. Apparently we are lab rats.
Additional Notes:
Steering wheel has buttons for turn signals (they removed stalks in 2024 model 3). I’ve had several dangerous incidents where the turn signal buttons have failed to activate. This caused me to panic and nearly get into an accident on several occasions. I brought in for service and they said this is a KNOWN problem with 2024 model 3. What a joke! They told me to bring it back in once I can replicate it 3 times again. Apparently we are lab rats.
Mfg Campaign: 11619219
Recall Date: Oct 10, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Steering wheel has buttons for turn signals (they removed stalks in 2024 model 3). I’ve had several dangerous incidents where the turn signal buttons have failed to activate. This caused me to panic and nearly get into an accident on several occasions. I brought in for service and they said this is a KNOWN problem with 2024 model 3. What a joke! They told me to bring it back in once I can replicate it 3 times again. Apparently we are lab rats.
Corrective Action:
Steering wheel has buttons for turn signals (they removed stalks in 2024 model 3). I’ve had several dangerous incidents where the turn signal buttons have failed to activate. This caused me to panic and nearly get into an accident on several occasions. I brought in for service and they said this is a KNOWN problem with 2024 model 3. What a joke! They told me to bring it back in once I can replicate it 3 times again. Apparently we are lab rats.
Additional Notes:
Steering wheel has buttons for turn signals (they removed stalks in 2024 model 3). I’ve had several dangerous incidents where the turn signal buttons have failed to activate. This caused me to panic and nearly get into an accident on several occasions. I brought in for service and they said this is a KNOWN problem with 2024 model 3. What a joke! They told me to bring it back in once I can replicate it 3 times again. Apparently we are lab rats.
Mfg Campaign: 11619219
Recall Date: Oct 10, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Lane change turn signal/indicator buttons stop working. Multiple times go to change lanes and the indicators have disabled themselves. There are no stalk based turn signals/indicators on the 2024 Tesla 3, only steering wheel indicator touch buttons. Searching on internet says the buttons can disable themselves on Tesla 3 if you rest your fingers near the indicator buttons. This is a huge problem if anticipating a turn or lane change. When you are ready to legitimately use them they are often disabled causing panic and causing you to look down to understand the issue, while at speed while on highway. Feature should be disabled entirely or at least optionally disabled.. or stalks available as retrofit. Super dangerous not being able to indicate when desired. Thousands of these cars on road with same issue. While also a bad design that the signal buttons rotate with steering wheel in general, (eg. almost impossible to indicate and exit while in a traffic circle, or indicate immediate left then right turn, as the buttons are no longer at 9/3 as they would when driving straight, but now some random angle away from hands that have had to re-grip during a tight turn) the buttons disabling themselves for a perhaps 5 second period on a whim is crazy dangerous and main reason to raise this safety issue. This seemingly affects all 2024 Tesla Model 3.
Corrective Action:
Lane change turn signal/indicator buttons stop working. Multiple times go to change lanes and the indicators have disabled themselves. There are no stalk based turn signals/indicators on the 2024 Tesla 3, only steering wheel indicator touch buttons. Searching on internet says the buttons can disable themselves on Tesla 3 if you rest your fingers near the indicator buttons. This is a huge problem if anticipating a turn or lane change. When you are ready to legitimately use them they are often disabled causing panic and causing you to look down to understand the issue, while at speed while on highway. Feature should be disabled entirely or at least optionally disabled.. or stalks available as retrofit. Super dangerous not being able to indicate when desired. Thousands of these cars on road with same issue. While also a bad design that the signal buttons rotate with steering wheel in general, (eg. almost impossible to indicate and exit while in a traffic circle, or indicate immediate left then right turn, as the buttons are no longer at 9/3 as they would when driving straight, but now some random angle away from hands that have had to re-grip during a tight turn) the buttons disabling themselves for a perhaps 5 second period on a whim is crazy dangerous and main reason to raise this safety issue. This seemingly affects all 2024 Tesla Model 3.
Additional Notes:
Lane change turn signal/indicator buttons stop working. Multiple times go to change lanes and the indicators have disabled themselves. There are no stalk based turn signals/indicators on the 2024 Tesla 3, only steering wheel indicator touch buttons. Searching on internet says the buttons can disable themselves on Tesla 3 if you rest your fingers near the indicator buttons. This is a huge problem if anticipating a turn or lane change. When you are ready to legitimately use them they are often disabled causing panic and causing you to look down to understand the issue, while at speed while on highway. Feature should be disabled entirely or at least optionally disabled.. or stalks available as retrofit. Super dangerous not being able to indicate when desired. Thousands of these cars on road with same issue. While also a bad design that the signal buttons rotate with steering wheel in general, (eg. almost impossible to indicate and exit while in a traffic circle, or indicate immediate left then right turn, as the buttons are no longer at 9/3 as they would when driving straight, but now some random angle away from hands that have had to re-grip during a tight turn) the buttons disabling themselves for a perhaps 5 second period on a whim is crazy dangerous and main reason to raise this safety issue. This seemingly affects all 2024 Tesla Model 3.
Mfg Campaign: 11618526
Recall Date: Oct 7, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The turn signals buttons for the refreshed Tesla Model 3 (Highland) get stuck, preventing drivers from activating either the left or right signal. This malfunction poses a significant safety hazard as it compromises communication with other drivers on the road. There is no indication or symptom prior to the issue appearing.
Corrective Action:
The turn signals buttons for the refreshed Tesla Model 3 (Highland) get stuck, preventing drivers from activating either the left or right signal. This malfunction poses a significant safety hazard as it compromises communication with other drivers on the road. There is no indication or symptom prior to the issue appearing.
Additional Notes:
The turn signals buttons for the refreshed Tesla Model 3 (Highland) get stuck, preventing drivers from activating either the left or right signal. This malfunction poses a significant safety hazard as it compromises communication with other drivers on the road. There is no indication or symptom prior to the issue appearing.
Mfg Campaign: 11617065
Recall Date: Sep 28, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Turn signal buttons on steering wheel are getting stuck and causes them to be inoperable.
Corrective Action:
Turn signal buttons on steering wheel are getting stuck and causes them to be inoperable.
Additional Notes:
Turn signal buttons on steering wheel are getting stuck and causes them to be inoperable.
Mfg Campaign: 11616705
Recall Date: Sep 26, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Turn signal buttons on steering wheel are getting stuck and causes them to be inoperable.
Corrective Action:
Turn signal buttons on steering wheel are getting stuck and causes them to be inoperable.
Additional Notes:
Turn signal buttons on steering wheel are getting stuck and causes them to be inoperable.
Mfg Campaign: 11616705
Recall Date: Sep 26, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Corrective Action:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Additional Notes:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Mfg Campaign: 11613291
Recall Date: Sep 8, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Corrective Action:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Additional Notes:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Mfg Campaign: 11613291
Recall Date: Sep 8, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Corrective Action:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Additional Notes:
My wife and I recently purchased a new 2024 model 3 Tesla with the Autopilot and Full Self-Driving feature. We chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. We test drove a similar model in early August. When we were testing the Full Self-Driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. Both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. When we reported this to the employees at the Tesla dealership, we were told that the car needed a software update to address the issue. It is now a month later and we received our vehicle a couple of weeks ago. I have not heard of the release of any software update addressing the issue we experienced. Given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, I would very much like to find out when this will be addressed. There are many drivers who currently use the Full Self-Driving feature and I am concerned that it is extremely unsafe.
Mfg Campaign: 11613291
Recall Date: Sep 8, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Corrective Action:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Additional Notes:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Mfg Campaign: 11613166
Recall Date: Sep 7, 2024
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Corrective Action:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Additional Notes:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Mfg Campaign: 11613166
Recall Date: Sep 7, 2024
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Corrective Action:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Additional Notes:
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed the issue. Yes, they appeared 10 seconds before it died, I had no other warnings prior to that. This was extremely dangerous as I barely had time to get to a safe place.
Mfg Campaign: 11613166
Recall Date: Sep 7, 2024
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Ever since receiving this vehicle, the turn signals will intermittently not work. This is the new 'stalkless' turn signal design, using push buttons on the steering wheel. When going to signal a lane change, either direction, the button will not register me pressing it, no matter how hard I try to mash on it. It will not signal, resulting in a dangerous, illegal situation for myself and other drivers either missing my turn, causing a distraction while trying to rectify the situation, or forcing me to make a lane change or navigate a turn without signalling. I have found a slight workaround that works some times, which is to press the button to signal the opposite direction of my intention, then switch it back. Again, this is dangerous. When I raised a service request to Tesla, the soonest available service date given was over 2 months out from when I raised the request. That means I am forced to drive a dangerous, unreliable vehicle without being able to reliably properly signal my intention to other drivers.
Corrective Action:
Ever since receiving this vehicle, the turn signals will intermittently not work. This is the new 'stalkless' turn signal design, using push buttons on the steering wheel. When going to signal a lane change, either direction, the button will not register me pressing it, no matter how hard I try to mash on it. It will not signal, resulting in a dangerous, illegal situation for myself and other drivers either missing my turn, causing a distraction while trying to rectify the situation, or forcing me to make a lane change or navigate a turn without signalling. I have found a slight workaround that works some times, which is to press the button to signal the opposite direction of my intention, then switch it back. Again, this is dangerous. When I raised a service request to Tesla, the soonest available service date given was over 2 months out from when I raised the request. That means I am forced to drive a dangerous, unreliable vehicle without being able to reliably properly signal my intention to other drivers.
Additional Notes:
Ever since receiving this vehicle, the turn signals will intermittently not work. This is the new 'stalkless' turn signal design, using push buttons on the steering wheel. When going to signal a lane change, either direction, the button will not register me pressing it, no matter how hard I try to mash on it. It will not signal, resulting in a dangerous, illegal situation for myself and other drivers either missing my turn, causing a distraction while trying to rectify the situation, or forcing me to make a lane change or navigate a turn without signalling. I have found a slight workaround that works some times, which is to press the button to signal the opposite direction of my intention, then switch it back. Again, this is dangerous. When I raised a service request to Tesla, the soonest available service date given was over 2 months out from when I raised the request. That means I am forced to drive a dangerous, unreliable vehicle without being able to reliably properly signal my intention to other drivers.
Mfg Campaign: 11613204
Recall Date: Sep 7, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am writing to express my concern regarding recent design changes implemented by Tesla Motors in their Model 3, Model S, and Model X vehicles. Tesla has removed traditional turn signal and shifting stalks from the steering wheel and replaced them with buttons. While innovation in automotive design is crucial for progress, I believe these changes have significant implications for vehicle safety and warrant thorough investigation. The traditional design of turn signal and shifting stalks has been in place for decades and has become a standardized control method universally understood by drivers. This familiarity contributes greatly to safe driving practices and allows drivers to operate their vehicles instinctively. Tesla's decision to replace these tried-and-true controls with buttons on the steering wheel is a substantial departure from this standard and may impact the muscle memory and reflexes that many drivers rely on in critical moments. Moreover, the ergonomic and cognitive effects of this new control layout have not been publicly detailed by Tesla, raising questions about whether sufficient research and testing were conducted to ensure that these changes do not negatively impact the safe operation of the vehicle. The consequences of such changes, especially in situations that require rapid response, could potentially lead to confusion, delayed reaction times, or even accidents. Given these concerns, I respectfully request that the National Highway Traffic Safety Administration conducts an investigation into the safety implications of these design changes. Such an investigation would determine whether the removal of traditional turn signal and shifting stalks meets the safety standards necessary to prevent accidents and whether adequate testing and validation were performed prior to these changes being implemented.
Corrective Action:
I am writing to express my concern regarding recent design changes implemented by Tesla Motors in their Model 3, Model S, and Model X vehicles. Tesla has removed traditional turn signal and shifting stalks from the steering wheel and replaced them with buttons. While innovation in automotive design is crucial for progress, I believe these changes have significant implications for vehicle safety and warrant thorough investigation. The traditional design of turn signal and shifting stalks has been in place for decades and has become a standardized control method universally understood by drivers. This familiarity contributes greatly to safe driving practices and allows drivers to operate their vehicles instinctively. Tesla's decision to replace these tried-and-true controls with buttons on the steering wheel is a substantial departure from this standard and may impact the muscle memory and reflexes that many drivers rely on in critical moments. Moreover, the ergonomic and cognitive effects of this new control layout have not been publicly detailed by Tesla, raising questions about whether sufficient research and testing were conducted to ensure that these changes do not negatively impact the safe operation of the vehicle. The consequences of such changes, especially in situations that require rapid response, could potentially lead to confusion, delayed reaction times, or even accidents. Given these concerns, I respectfully request that the National Highway Traffic Safety Administration conducts an investigation into the safety implications of these design changes. Such an investigation would determine whether the removal of traditional turn signal and shifting stalks meets the safety standards necessary to prevent accidents and whether adequate testing and validation were performed prior to these changes being implemented.
Additional Notes:
I am writing to express my concern regarding recent design changes implemented by Tesla Motors in their Model 3, Model S, and Model X vehicles. Tesla has removed traditional turn signal and shifting stalks from the steering wheel and replaced them with buttons. While innovation in automotive design is crucial for progress, I believe these changes have significant implications for vehicle safety and warrant thorough investigation. The traditional design of turn signal and shifting stalks has been in place for decades and has become a standardized control method universally understood by drivers. This familiarity contributes greatly to safe driving practices and allows drivers to operate their vehicles instinctively. Tesla's decision to replace these tried-and-true controls with buttons on the steering wheel is a substantial departure from this standard and may impact the muscle memory and reflexes that many drivers rely on in critical moments. Moreover, the ergonomic and cognitive effects of this new control layout have not been publicly detailed by Tesla, raising questions about whether sufficient research and testing were conducted to ensure that these changes do not negatively impact the safe operation of the vehicle. The consequences of such changes, especially in situations that require rapid response, could potentially lead to confusion, delayed reaction times, or even accidents. Given these concerns, I respectfully request that the National Highway Traffic Safety Administration conducts an investigation into the safety implications of these design changes. Such an investigation would determine whether the removal of traditional turn signal and shifting stalks meets the safety standards necessary to prevent accidents and whether adequate testing and validation were performed prior to these changes being implemented.
Mfg Campaign: 11612598
Recall Date: Sep 4, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On several occasions, the turn signal indicator buttons on the steering wheel failed to activate the signal. The button appeared to be jammed, it was not possible to feel the "detent" when pressed. This puts myself and others at risk due to the inability to properly signal when preparing to make a turn which has to then be aborted. I've found the button can only be "unstuck" by clicking the opposite turn signal indicator one or more times (this act can also be confusing to surrounding drivers). This happens randomly. Vehicle was brought to service center however they were not able to replicate the concern.
Corrective Action:
On several occasions, the turn signal indicator buttons on the steering wheel failed to activate the signal. The button appeared to be jammed, it was not possible to feel the "detent" when pressed. This puts myself and others at risk due to the inability to properly signal when preparing to make a turn which has to then be aborted. I've found the button can only be "unstuck" by clicking the opposite turn signal indicator one or more times (this act can also be confusing to surrounding drivers). This happens randomly. Vehicle was brought to service center however they were not able to replicate the concern.
Additional Notes:
On several occasions, the turn signal indicator buttons on the steering wheel failed to activate the signal. The button appeared to be jammed, it was not possible to feel the "detent" when pressed. This puts myself and others at risk due to the inability to properly signal when preparing to make a turn which has to then be aborted. I've found the button can only be "unstuck" by clicking the opposite turn signal indicator one or more times (this act can also be confusing to surrounding drivers). This happens randomly. Vehicle was brought to service center however they were not able to replicate the concern.
Mfg Campaign: 11612677
Recall Date: Sep 4, 2024
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