Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Consumer Complaints
625 ComplaintsTesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
Potential Consequences:
2023 TESLA MODEL 3 -The attached letters are for a Defect Petition. January 8, 2021, NHTSA denied a defect petition alleging 232 complaints of sudden unintended acceleration (SUA) in Tesla vehicles. Petitioner has sent updates which include a detail abstract with design details, along with 3 Defect Petition to Recall docs.
Corrective Action:
2023 TESLA MODEL 3 -The attached letters are for a Defect Petition. January 8, 2021, NHTSA denied a defect petition alleging 232 complaints of sudden unintended acceleration (SUA) in Tesla vehicles. Petitioner has sent updates which include a detail abstract with design details, along with 3 Defect Petition to Recall docs.
Additional Notes:
2023 TESLA MODEL 3 -The attached letters are for a Defect Petition. January 8, 2021, NHTSA denied a defect petition alleging 232 complaints of sudden unintended acceleration (SUA) in Tesla vehicles. Petitioner has sent updates which include a detail abstract with design details, along with 3 Defect Petition to Recall docs.
Mfg Campaign: 11528471
Recall Date: Jun 23, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The 2023 Tesla Model 3 Performance Autopilot cameras "saw" things that are not there while driving during daytime on the highway aka phantom braking. This resulted in quick automatic braking making for a very uneasy drive with fear of being rear-ended when it happens. Yes, my vehicle is available for inspection. Our safety was put at risk due to potential to be rear-ended. Also, this happened on an icy road which has potential to cause sliding. I called the Tesla sales department where I purchased the vehicle. They said there was nothing they could do and that Tesla is working on it. There are many websites discussing the problem. My vehicle has not been inspected by Tesla. They told me there is nothing we can do. I have not contacted my insurance company or police. I'm not aware of any warning signs. You are driving on a highway during the day at 80 mph, the car's cameras "see" something that is not there, and it automatically brakes hard.
Corrective Action:
The 2023 Tesla Model 3 Performance Autopilot cameras "saw" things that are not there while driving during daytime on the highway aka phantom braking. This resulted in quick automatic braking making for a very uneasy drive with fear of being rear-ended when it happens. Yes, my vehicle is available for inspection. Our safety was put at risk due to potential to be rear-ended. Also, this happened on an icy road which has potential to cause sliding. I called the Tesla sales department where I purchased the vehicle. They said there was nothing they could do and that Tesla is working on it. There are many websites discussing the problem. My vehicle has not been inspected by Tesla. They told me there is nothing we can do. I have not contacted my insurance company or police. I'm not aware of any warning signs. You are driving on a highway during the day at 80 mph, the car's cameras "see" something that is not there, and it automatically brakes hard.
Additional Notes:
The 2023 Tesla Model 3 Performance Autopilot cameras "saw" things that are not there while driving during daytime on the highway aka phantom braking. This resulted in quick automatic braking making for a very uneasy drive with fear of being rear-ended when it happens. Yes, my vehicle is available for inspection. Our safety was put at risk due to potential to be rear-ended. Also, this happened on an icy road which has potential to cause sliding. I called the Tesla sales department where I purchased the vehicle. They said there was nothing they could do and that Tesla is working on it. There are many websites discussing the problem. My vehicle has not been inspected by Tesla. They told me there is nothing we can do. I have not contacted my insurance company or police. I'm not aware of any warning signs. You are driving on a highway during the day at 80 mph, the car's cameras "see" something that is not there, and it automatically brakes hard.
Mfg Campaign: 11528300
Recall Date: Jun 22, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The 2023 Tesla Model 3 Performance Autopilot cameras "saw" things that are not there while driving during daytime on the highway aka phantom braking. This resulted in quick automatic braking making for a very uneasy drive with fear of being rear-ended when it happens. Yes, my vehicle is available for inspection. Our safety was put at risk due to potential to be rear-ended. Also, this happened on an icy road which has potential to cause sliding. I called the Tesla sales department where I purchased the vehicle. They said there was nothing they could do and that Tesla is working on it. There are many websites discussing the problem. My vehicle has not been inspected by Tesla. They told me there is nothing we can do. I have not contacted my insurance company or police. I'm not aware of any warning signs. You are driving on a highway during the day at 80 mph, the car's cameras "see" something that is not there, and it automatically brakes hard.
Corrective Action:
The 2023 Tesla Model 3 Performance Autopilot cameras "saw" things that are not there while driving during daytime on the highway aka phantom braking. This resulted in quick automatic braking making for a very uneasy drive with fear of being rear-ended when it happens. Yes, my vehicle is available for inspection. Our safety was put at risk due to potential to be rear-ended. Also, this happened on an icy road which has potential to cause sliding. I called the Tesla sales department where I purchased the vehicle. They said there was nothing they could do and that Tesla is working on it. There are many websites discussing the problem. My vehicle has not been inspected by Tesla. They told me there is nothing we can do. I have not contacted my insurance company or police. I'm not aware of any warning signs. You are driving on a highway during the day at 80 mph, the car's cameras "see" something that is not there, and it automatically brakes hard.
Additional Notes:
The 2023 Tesla Model 3 Performance Autopilot cameras "saw" things that are not there while driving during daytime on the highway aka phantom braking. This resulted in quick automatic braking making for a very uneasy drive with fear of being rear-ended when it happens. Yes, my vehicle is available for inspection. Our safety was put at risk due to potential to be rear-ended. Also, this happened on an icy road which has potential to cause sliding. I called the Tesla sales department where I purchased the vehicle. They said there was nothing they could do and that Tesla is working on it. There are many websites discussing the problem. My vehicle has not been inspected by Tesla. They told me there is nothing we can do. I have not contacted my insurance company or police. I'm not aware of any warning signs. You are driving on a highway during the day at 80 mph, the car's cameras "see" something that is not there, and it automatically brakes hard.
Mfg Campaign: 11528300
Recall Date: Jun 22, 2023
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact's son owns a 2023 Tesla Model 3. The contact stated while driving 40 MPH, the brake pedal was depressed, and the vehicle stalled. There was no warning light illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 386.
Corrective Action:
The contact's son owns a 2023 Tesla Model 3. The contact stated while driving 40 MPH, the brake pedal was depressed, and the vehicle stalled. There was no warning light illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 386.
Additional Notes:
The contact's son owns a 2023 Tesla Model 3. The contact stated while driving 40 MPH, the brake pedal was depressed, and the vehicle stalled. There was no warning light illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 386.
Mfg Campaign: 11527936
Recall Date: Jun 20, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
8 minutes after leaving the dealership while driving along a highway, car displayed error message, "Acceleration and Top Speed Reduced" and began automatically slowing down and came to a complete stop. Fortunately I was able to pull over to the side next to a highway barrier but it was still a dangerous situation as cars and trucks were passing by at high speed. Car would not respond and not drive, even after turning off and on car and computer system several times. Police had to be dispatched to block lane and vehicle had to be towed away from side of highway. No explanation or help provided by Tesla as to why the brand new car suddenly stopped working.
Corrective Action:
8 minutes after leaving the dealership while driving along a highway, car displayed error message, "Acceleration and Top Speed Reduced" and began automatically slowing down and came to a complete stop. Fortunately I was able to pull over to the side next to a highway barrier but it was still a dangerous situation as cars and trucks were passing by at high speed. Car would not respond and not drive, even after turning off and on car and computer system several times. Police had to be dispatched to block lane and vehicle had to be towed away from side of highway. No explanation or help provided by Tesla as to why the brand new car suddenly stopped working.
Additional Notes:
8 minutes after leaving the dealership while driving along a highway, car displayed error message, "Acceleration and Top Speed Reduced" and began automatically slowing down and came to a complete stop. Fortunately I was able to pull over to the side next to a highway barrier but it was still a dangerous situation as cars and trucks were passing by at high speed. Car would not respond and not drive, even after turning off and on car and computer system several times. Police had to be dispatched to block lane and vehicle had to be towed away from side of highway. No explanation or help provided by Tesla as to why the brand new car suddenly stopped working.
Mfg Campaign: 11527989
Recall Date: Jun 20, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Corrective Action:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Additional Notes:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Mfg Campaign: 11528024
Recall Date: Jun 20, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Corrective Action:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Additional Notes:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Mfg Campaign: 11528024
Recall Date: Jun 20, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Corrective Action:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Additional Notes:
I was driving from Palmdale, CA up to Mojave, CA at 7:05PM on June 16. The car was close to Rosamond, CA on the highway when it engaged FULL brakes. I started in the right lane, the autopilot was ON and set to 79MPH. The only cars visible on the highway were my car and the car in front of me. There were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. My car was traveling faster than the car in front of me, so at ~3-5 car lengths I started a left turn signal to merge into the left lane, and overtake the small car (silver Toyota?) in front of me in the left lane. When I started the left turn signal the autopilot disengaged as expected. I got in the left lane then stopped the signal, and turned ON autopilot @ 79MPH. My car started overtaking the car in the right lane, the car beside me was now in my right blind spot. Then all of a sudden my car engaged FULL brakes and went from 79 MPH to maybe 30MPH? As a reminder there were no cars in front of me or behind me. The other car was to my right. I quickly assessed the situation to confirm I wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as I could to accelerate back to 70+ MPH. I checked to see the sun was behind me so the car's cameras were definitely not blinded, I sped far enough away from the car next to me to take a photo of the area I was driving in. Please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what I believe to be no reason at all. I fully believe if there was someone behind me in the left lane even at a safe distance I would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. I'm sure Tesla can provide telemetry data from my car to corroborate my version of the events.
Mfg Campaign: 11528024
Recall Date: Jun 20, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car unexpectedly brakes while using the cruise control. This can occur multiple times on a long drive without warning and for no apparent reason.
Corrective Action:
Car unexpectedly brakes while using the cruise control. This can occur multiple times on a long drive without warning and for no apparent reason.
Additional Notes:
Car unexpectedly brakes while using the cruise control. This can occur multiple times on a long drive without warning and for no apparent reason.
Mfg Campaign: 11527687
Recall Date: Jun 19, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Car unexpectedly brakes while using the cruise control. This can occur multiple times on a long drive without warning and for no apparent reason.
Corrective Action:
Car unexpectedly brakes while using the cruise control. This can occur multiple times on a long drive without warning and for no apparent reason.
Additional Notes:
Car unexpectedly brakes while using the cruise control. This can occur multiple times on a long drive without warning and for no apparent reason.
Mfg Campaign: 11527687
Recall Date: Jun 19, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several occasions ( 8 or 10 times) while driving at highway speeds, with little traffic, on an extended trip, the vehicle suddenly applied the brakes for no apparent reason. I have learned that this is called "phantom braking". On one such occasion, I narrowly avoided being struck from behind by another vehicle following me by applying the accelerator. I have not yet reported this problem to Tesla, but intend to.
Corrective Action:
On several occasions ( 8 or 10 times) while driving at highway speeds, with little traffic, on an extended trip, the vehicle suddenly applied the brakes for no apparent reason. I have learned that this is called "phantom braking". On one such occasion, I narrowly avoided being struck from behind by another vehicle following me by applying the accelerator. I have not yet reported this problem to Tesla, but intend to.
Additional Notes:
On several occasions ( 8 or 10 times) while driving at highway speeds, with little traffic, on an extended trip, the vehicle suddenly applied the brakes for no apparent reason. I have learned that this is called "phantom braking". On one such occasion, I narrowly avoided being struck from behind by another vehicle following me by applying the accelerator. I have not yet reported this problem to Tesla, but intend to.
Mfg Campaign: 11527405
Recall Date: Jun 16, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several occasions ( 8 or 10 times) while driving at highway speeds, with little traffic, on an extended trip, the vehicle suddenly applied the brakes for no apparent reason. I have learned that this is called "phantom braking". On one such occasion, I narrowly avoided being struck from behind by another vehicle following me by applying the accelerator. I have not yet reported this problem to Tesla, but intend to.
Corrective Action:
On several occasions ( 8 or 10 times) while driving at highway speeds, with little traffic, on an extended trip, the vehicle suddenly applied the brakes for no apparent reason. I have learned that this is called "phantom braking". On one such occasion, I narrowly avoided being struck from behind by another vehicle following me by applying the accelerator. I have not yet reported this problem to Tesla, but intend to.
Additional Notes:
On several occasions ( 8 or 10 times) while driving at highway speeds, with little traffic, on an extended trip, the vehicle suddenly applied the brakes for no apparent reason. I have learned that this is called "phantom braking". On one such occasion, I narrowly avoided being struck from behind by another vehicle following me by applying the accelerator. I have not yet reported this problem to Tesla, but intend to.
Mfg Campaign: 11527405
Recall Date: Jun 16, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but I could only drift as, again, pressing the gas pedal did nothing. This was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. I have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. I received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. I do not wish to be behind the wheel when the other manufacturing defects are discovered but Tesla has given me no alternatives. A quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident Tesla offers zero avenue to address with their corporate staff.
Corrective Action:
soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but I could only drift as, again, pressing the gas pedal did nothing. This was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. I have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. I received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. I do not wish to be behind the wheel when the other manufacturing defects are discovered but Tesla has given me no alternatives. A quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident Tesla offers zero avenue to address with their corporate staff.
Additional Notes:
soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but I could only drift as, again, pressing the gas pedal did nothing. This was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. I have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. I received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. I do not wish to be behind the wheel when the other manufacturing defects are discovered but Tesla has given me no alternatives. A quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident Tesla offers zero avenue to address with their corporate staff.
Mfg Campaign: 11527429
Recall Date: Jun 16, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but I could only drift as, again, pressing the gas pedal did nothing. This was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. I have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. I received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. I do not wish to be behind the wheel when the other manufacturing defects are discovered but Tesla has given me no alternatives. A quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident Tesla offers zero avenue to address with their corporate staff.
Corrective Action:
soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but I could only drift as, again, pressing the gas pedal did nothing. This was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. I have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. I received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. I do not wish to be behind the wheel when the other manufacturing defects are discovered but Tesla has given me no alternatives. A quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident Tesla offers zero avenue to address with their corporate staff.
Additional Notes:
soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but I could only drift as, again, pressing the gas pedal did nothing. This was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. I have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. I received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. I do not wish to be behind the wheel when the other manufacturing defects are discovered but Tesla has given me no alternatives. A quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident Tesla offers zero avenue to address with their corporate staff.
Mfg Campaign: 11527429
Recall Date: Jun 16, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Corrective Action:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Additional Notes:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Mfg Campaign: 11526945
Recall Date: Jun 14, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Corrective Action:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Additional Notes:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Mfg Campaign: 11526945
Recall Date: Jun 14, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Corrective Action:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Additional Notes:
While driving on 15 freeway between Riverside CA to Las Vegas NV, I put the car in cruise control. While near Barstow, the car hard brakes dropping speed quickly. Luckily no other car was near. I changed lanes to pull on the side as I wasn’t sure what was happened, as it actually felt like the car had locked up. I did take the car out of cruise control and that seemed to fix the problem. I’ve used cruise control before and the adaptive braking has been manageable, this was extreme. On 4 June 2023.
Mfg Campaign: 11526945
Recall Date: Jun 14, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car was purchased on Tuesday June 13th, on Wednesday June 14th with 50 miles on clock travelling down the centre lane of a Texas highway the vehicle presented a warning that it was powering down and to get off the road. The car slowed down due to the regen breaks 60-0 in just a few seconds resulting in a near miss pile up. When the Tesla tow truck arrived the driver advised that this was not the first time he has seen this issue. The error codes i managed to gather from the vehicle were as follows: DIR_a126, DIR_a137, DIR_a063, BMS_a170 (coolant and rear drive unit issues) The consumer is requesting help with his vehicle. If you require further information please let me know, this nearly caused a serious incident on an extremely busy highway.
Corrective Action:
Car was purchased on Tuesday June 13th, on Wednesday June 14th with 50 miles on clock travelling down the centre lane of a Texas highway the vehicle presented a warning that it was powering down and to get off the road. The car slowed down due to the regen breaks 60-0 in just a few seconds resulting in a near miss pile up. When the Tesla tow truck arrived the driver advised that this was not the first time he has seen this issue. The error codes i managed to gather from the vehicle were as follows: DIR_a126, DIR_a137, DIR_a063, BMS_a170 (coolant and rear drive unit issues) The consumer is requesting help with his vehicle. If you require further information please let me know, this nearly caused a serious incident on an extremely busy highway.
Additional Notes:
Car was purchased on Tuesday June 13th, on Wednesday June 14th with 50 miles on clock travelling down the centre lane of a Texas highway the vehicle presented a warning that it was powering down and to get off the road. The car slowed down due to the regen breaks 60-0 in just a few seconds resulting in a near miss pile up. When the Tesla tow truck arrived the driver advised that this was not the first time he has seen this issue. The error codes i managed to gather from the vehicle were as follows: DIR_a126, DIR_a137, DIR_a063, BMS_a170 (coolant and rear drive unit issues) The consumer is requesting help with his vehicle. If you require further information please let me know, this nearly caused a serious incident on an extremely busy highway.
Mfg Campaign: 11527048
Recall Date: Jun 14, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When adaptive cruise control is engaged, the vehicle harshly brakes. This occurs very randomly and is abrupt. The operator needs to quickly take control and accelerate as the speed is reduced significantly. One incident, the speed was 80 mph and it reduced to less than 60.
Corrective Action:
When adaptive cruise control is engaged, the vehicle harshly brakes. This occurs very randomly and is abrupt. The operator needs to quickly take control and accelerate as the speed is reduced significantly. One incident, the speed was 80 mph and it reduced to less than 60.
Additional Notes:
When adaptive cruise control is engaged, the vehicle harshly brakes. This occurs very randomly and is abrupt. The operator needs to quickly take control and accelerate as the speed is reduced significantly. One incident, the speed was 80 mph and it reduced to less than 60.
Mfg Campaign: 11526136
Recall Date: Jun 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When adaptive cruise control is engaged, the vehicle harshly brakes. This occurs very randomly and is abrupt. The operator needs to quickly take control and accelerate as the speed is reduced significantly. One incident, the speed was 80 mph and it reduced to less than 60.
Corrective Action:
When adaptive cruise control is engaged, the vehicle harshly brakes. This occurs very randomly and is abrupt. The operator needs to quickly take control and accelerate as the speed is reduced significantly. One incident, the speed was 80 mph and it reduced to less than 60.
Additional Notes:
When adaptive cruise control is engaged, the vehicle harshly brakes. This occurs very randomly and is abrupt. The operator needs to quickly take control and accelerate as the speed is reduced significantly. One incident, the speed was 80 mph and it reduced to less than 60.
Mfg Campaign: 11526136
Recall Date: Jun 8, 2023
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