Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Consumer Complaints
625 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On July 6th, at 6:42pm, while driving 70 MPH on California Highway 152, on a clear day (88 degrees F), with no traffic around our car, the car slammed on the brakes, taking the speed from 70 MPH to 46 MPH in a period of 5 seconds (with most braking in the first couple seconds). I was using the cars' built-in Autopilot system. The car did the same thing about 2 minutes earlier, so we happened to have been recording a video of the cars operation when it happened this second time. The car did the same exact behavior on June 29th at 10:30am, on the same highway but different location. It was also a sunny day, and there were (thank goodness) no cars near us when it happened. That time, it braked so hard it triggered the ABS system.
Corrective Action:
On July 6th, at 6:42pm, while driving 70 MPH on California Highway 152, on a clear day (88 degrees F), with no traffic around our car, the car slammed on the brakes, taking the speed from 70 MPH to 46 MPH in a period of 5 seconds (with most braking in the first couple seconds). I was using the cars' built-in Autopilot system. The car did the same thing about 2 minutes earlier, so we happened to have been recording a video of the cars operation when it happened this second time. The car did the same exact behavior on June 29th at 10:30am, on the same highway but different location. It was also a sunny day, and there were (thank goodness) no cars near us when it happened. That time, it braked so hard it triggered the ABS system.
Additional Notes:
On July 6th, at 6:42pm, while driving 70 MPH on California Highway 152, on a clear day (88 degrees F), with no traffic around our car, the car slammed on the brakes, taking the speed from 70 MPH to 46 MPH in a period of 5 seconds (with most braking in the first couple seconds). I was using the cars' built-in Autopilot system. The car did the same thing about 2 minutes earlier, so we happened to have been recording a video of the cars operation when it happened this second time. The car did the same exact behavior on June 29th at 10:30am, on the same highway but different location. It was also a sunny day, and there were (thank goodness) no cars near us when it happened. That time, it braked so hard it triggered the ABS system.
Mfg Campaign: 11531062
Recall Date: Jul 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On July 6th, at 6:42pm, while driving 70 MPH on California Highway 152, on a clear day (88 degrees F), with no traffic around our car, the car slammed on the brakes, taking the speed from 70 MPH to 46 MPH in a period of 5 seconds (with most braking in the first couple seconds). I was using the cars' built-in Autopilot system. The car did the same thing about 2 minutes earlier, so we happened to have been recording a video of the cars operation when it happened this second time. The car did the same exact behavior on June 29th at 10:30am, on the same highway but different location. It was also a sunny day, and there were (thank goodness) no cars near us when it happened. That time, it braked so hard it triggered the ABS system.
Corrective Action:
On July 6th, at 6:42pm, while driving 70 MPH on California Highway 152, on a clear day (88 degrees F), with no traffic around our car, the car slammed on the brakes, taking the speed from 70 MPH to 46 MPH in a period of 5 seconds (with most braking in the first couple seconds). I was using the cars' built-in Autopilot system. The car did the same thing about 2 minutes earlier, so we happened to have been recording a video of the cars operation when it happened this second time. The car did the same exact behavior on June 29th at 10:30am, on the same highway but different location. It was also a sunny day, and there were (thank goodness) no cars near us when it happened. That time, it braked so hard it triggered the ABS system.
Additional Notes:
On July 6th, at 6:42pm, while driving 70 MPH on California Highway 152, on a clear day (88 degrees F), with no traffic around our car, the car slammed on the brakes, taking the speed from 70 MPH to 46 MPH in a period of 5 seconds (with most braking in the first couple seconds). I was using the cars' built-in Autopilot system. The car did the same thing about 2 minutes earlier, so we happened to have been recording a video of the cars operation when it happened this second time. The car did the same exact behavior on June 29th at 10:30am, on the same highway but different location. It was also a sunny day, and there were (thank goodness) no cars near us when it happened. That time, it braked so hard it triggered the ABS system.
Mfg Campaign: 11531062
Recall Date: Jul 8, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Corrective Action:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Additional Notes:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Mfg Campaign: 11531094
Recall Date: Jul 8, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Corrective Action:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Additional Notes:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Mfg Campaign: 11531094
Recall Date: Jul 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Corrective Action:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Additional Notes:
We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. The speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. If there was a car following closely behind us, they would have hit us.
Mfg Campaign: 11531094
Recall Date: Jul 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on a divided highway in the right hand lane out of two lanes. To the right was a grassy berm. To the left of the road was a grassy median. I was driving with the adaptive cruise control enabled and set to about 70MPH. Full self driving was not enabled. There were no vehicles or other obstacles visible ahead or to the sides, no vehicles following. Without any reason I could perceive, the vehicle abruptly decelerated rapidly. I pressed my foot on the accelerator pedal and the car stopped decelerating and resumed normal operation at roughly 40MPH. If another vehicle had been following me, the unexpected rapid deceleration could have resulted in a collision. This vehicle is a rental car owned by Hertz, and I have not had the vehicle inspected or diagnosed by any dealer, service center, the manufacturer, police, or insurance representatives. The Alert log in the vehicle computer showed at 6:16pm, code EPBL_a180: Emergency brake applied (see attachment).
Corrective Action:
I was driving on a divided highway in the right hand lane out of two lanes. To the right was a grassy berm. To the left of the road was a grassy median. I was driving with the adaptive cruise control enabled and set to about 70MPH. Full self driving was not enabled. There were no vehicles or other obstacles visible ahead or to the sides, no vehicles following. Without any reason I could perceive, the vehicle abruptly decelerated rapidly. I pressed my foot on the accelerator pedal and the car stopped decelerating and resumed normal operation at roughly 40MPH. If another vehicle had been following me, the unexpected rapid deceleration could have resulted in a collision. This vehicle is a rental car owned by Hertz, and I have not had the vehicle inspected or diagnosed by any dealer, service center, the manufacturer, police, or insurance representatives. The Alert log in the vehicle computer showed at 6:16pm, code EPBL_a180: Emergency brake applied (see attachment).
Additional Notes:
I was driving on a divided highway in the right hand lane out of two lanes. To the right was a grassy berm. To the left of the road was a grassy median. I was driving with the adaptive cruise control enabled and set to about 70MPH. Full self driving was not enabled. There were no vehicles or other obstacles visible ahead or to the sides, no vehicles following. Without any reason I could perceive, the vehicle abruptly decelerated rapidly. I pressed my foot on the accelerator pedal and the car stopped decelerating and resumed normal operation at roughly 40MPH. If another vehicle had been following me, the unexpected rapid deceleration could have resulted in a collision. This vehicle is a rental car owned by Hertz, and I have not had the vehicle inspected or diagnosed by any dealer, service center, the manufacturer, police, or insurance representatives. The Alert log in the vehicle computer showed at 6:16pm, code EPBL_a180: Emergency brake applied (see attachment).
Mfg Campaign: 11530994
Recall Date: Jul 7, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11530530
Recall Date: Jul 5, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11530530
Recall Date: Jul 5, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Tesla has serious safety issues automatic emergency, braking Blindspot warning, Lane, departure warning, and other basic safety features which are very common in the cars these days. I purchased Tesla for my teenage child. In past three months we have encountered multiple instances where Tesla was not able to perform as promised this morning I was driving tesla loaner Vehicle when I was heading to pick up my car and someone drifted into my lane without warning and Tesla did not apply emergency brakes or generated any warning signals. I have notified Tesla service about the incident and past incidents to tesla service representative. Tesla representative at Costa Mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [XXX] from Irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, I have requested an escalation from Tesla service Center. In the meantime, I am filing this complaint so that NHTSA can start their investigation before. It is too late and some life is lost because of irresponsible behavior by Tesla and send in selling the features which do not work I have Lexus RX 350, 2017 model and all these features work seamlessly in the car , I am shocked Tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. Please start investigation investigation ASAP. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11530530
Recall Date: Jul 5, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Corrective Action:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Additional Notes:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Mfg Campaign: 11530051
Recall Date: Jul 3, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Corrective Action:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Additional Notes:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Mfg Campaign: 11530051
Recall Date: Jul 3, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Corrective Action:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Additional Notes:
Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. It's without warning our alert and it is extremely violent. It happens at least once every week.
Mfg Campaign: 11530051
Recall Date: Jul 3, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I took delivery of the Tesla Performance Model 3 on June 15th, 2023. Two weeks later, the car is giving me issues. Today while driving and making a left turn, the steering wheel locked up while showing an error code UI_a020 stating steering assist is disabled. This vehicle has only been driven 575 miles. Vehicle steering gets locked, and once you get out and get back in, the car code disappears; however after driving a mile or 2 code reappears, and the steering gets very stiff, making it almost impossible to turn in either direction. Very unsafe and unreliable to drive on highways at high speeds. Please investigate this matter, as I am not the only one with this issue.
Corrective Action:
I took delivery of the Tesla Performance Model 3 on June 15th, 2023. Two weeks later, the car is giving me issues. Today while driving and making a left turn, the steering wheel locked up while showing an error code UI_a020 stating steering assist is disabled. This vehicle has only been driven 575 miles. Vehicle steering gets locked, and once you get out and get back in, the car code disappears; however after driving a mile or 2 code reappears, and the steering gets very stiff, making it almost impossible to turn in either direction. Very unsafe and unreliable to drive on highways at high speeds. Please investigate this matter, as I am not the only one with this issue.
Additional Notes:
I took delivery of the Tesla Performance Model 3 on June 15th, 2023. Two weeks later, the car is giving me issues. Today while driving and making a left turn, the steering wheel locked up while showing an error code UI_a020 stating steering assist is disabled. This vehicle has only been driven 575 miles. Vehicle steering gets locked, and once you get out and get back in, the car code disappears; however after driving a mile or 2 code reappears, and the steering gets very stiff, making it almost impossible to turn in either direction. Very unsafe and unreliable to drive on highways at high speeds. Please investigate this matter, as I am not the only one with this issue.
Mfg Campaign: 11530026
Recall Date: Jul 2, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While in cruise control vehicle will brake hard as if it detects something in front but there’s really a clear road.
Corrective Action:
While in cruise control vehicle will brake hard as if it detects something in front but there’s really a clear road.
Additional Notes:
While in cruise control vehicle will brake hard as if it detects something in front but there’s really a clear road.
Mfg Campaign: 11529926
Recall Date: Jul 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While in cruise control vehicle will brake hard as if it detects something in front but there’s really a clear road.
Corrective Action:
While in cruise control vehicle will brake hard as if it detects something in front but there’s really a clear road.
Additional Notes:
While in cruise control vehicle will brake hard as if it detects something in front but there’s really a clear road.
Mfg Campaign: 11529926
Recall Date: Jul 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Tesla's traffic aware cruise control (adaptive cruise) frequently brakes hard for no reason (aka "phantom braking"). This behavior occurs multiple times per week during my daily commute on a two lane highway. It happens at different locations, different times of the day, and with or without other vehicles around. "Autopilot" is disabled so there is no auto steering or lane centering. Unnecessary hard braking will significantly increase the chances of a collision with other vehicles, especially with higher levels of traffic. This problem is a well known issue with "vision only" Teslas with no radar and has been documented by many other owners. This issue has been occuring since the vehicle was new and is a system design issue, not a specific part failure. There are no warnings or other messages. There is currently no way to disable adaptive cruise control and use basic fixed-speed cruise control.
Corrective Action:
Tesla's traffic aware cruise control (adaptive cruise) frequently brakes hard for no reason (aka "phantom braking"). This behavior occurs multiple times per week during my daily commute on a two lane highway. It happens at different locations, different times of the day, and with or without other vehicles around. "Autopilot" is disabled so there is no auto steering or lane centering. Unnecessary hard braking will significantly increase the chances of a collision with other vehicles, especially with higher levels of traffic. This problem is a well known issue with "vision only" Teslas with no radar and has been documented by many other owners. This issue has been occuring since the vehicle was new and is a system design issue, not a specific part failure. There are no warnings or other messages. There is currently no way to disable adaptive cruise control and use basic fixed-speed cruise control.
Additional Notes:
Tesla's traffic aware cruise control (adaptive cruise) frequently brakes hard for no reason (aka "phantom braking"). This behavior occurs multiple times per week during my daily commute on a two lane highway. It happens at different locations, different times of the day, and with or without other vehicles around. "Autopilot" is disabled so there is no auto steering or lane centering. Unnecessary hard braking will significantly increase the chances of a collision with other vehicles, especially with higher levels of traffic. This problem is a well known issue with "vision only" Teslas with no radar and has been documented by many other owners. This issue has been occuring since the vehicle was new and is a system design issue, not a specific part failure. There are no warnings or other messages. There is currently no way to disable adaptive cruise control and use basic fixed-speed cruise control.
Mfg Campaign: 11529517
Recall Date: Jun 29, 2023
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
Within one day of taking ownership of a new 2023 tesla model 3, the car suddenly stopped running, slowing rapidly to a crawl on the highway, causing a potential hazardous situation. Error code DI_a137 appeared onscreen, and a message that the vehicle was not drivable. After several minutes on the shoulder, the car behaved normally. I cancelled my trip and attempted to return home. The fault recurred, forcing me to pull off the road again. After several minutes the car allowed me to return home. There was never any prior warning. Tesla roadservice picked up the car and today notified me repairs have been made. Tesla Lynwood WA confirmed the intermittent high voltage inverter problem. The rear motor inverter was replaced. I have heard of many such failures in the U.S. and a recall in China for this engine failure problem.
Corrective Action:
Within one day of taking ownership of a new 2023 tesla model 3, the car suddenly stopped running, slowing rapidly to a crawl on the highway, causing a potential hazardous situation. Error code DI_a137 appeared onscreen, and a message that the vehicle was not drivable. After several minutes on the shoulder, the car behaved normally. I cancelled my trip and attempted to return home. The fault recurred, forcing me to pull off the road again. After several minutes the car allowed me to return home. There was never any prior warning. Tesla roadservice picked up the car and today notified me repairs have been made. Tesla Lynwood WA confirmed the intermittent high voltage inverter problem. The rear motor inverter was replaced. I have heard of many such failures in the U.S. and a recall in China for this engine failure problem.
Additional Notes:
Within one day of taking ownership of a new 2023 tesla model 3, the car suddenly stopped running, slowing rapidly to a crawl on the highway, causing a potential hazardous situation. Error code DI_a137 appeared onscreen, and a message that the vehicle was not drivable. After several minutes on the shoulder, the car behaved normally. I cancelled my trip and attempted to return home. The fault recurred, forcing me to pull off the road again. After several minutes the car allowed me to return home. There was never any prior warning. Tesla roadservice picked up the car and today notified me repairs have been made. Tesla Lynwood WA confirmed the intermittent high voltage inverter problem. The rear motor inverter was replaced. I have heard of many such failures in the U.S. and a recall in China for this engine failure problem.
Mfg Campaign: 11529369
Recall Date: Jun 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Vehicle automatically applies the breaks while using the cruise control. Braking occurs randomly and very suddenly at highway speeds with no warning. The car slowed rapidly to about 25 mph. This has occurred twice in the last 6 weeks in two different locations. Fortunately, there were no vehicles following at a close distance. If there had been, the sudden application of the brakes would almost certainly have resulted in a rear-end collision with the car that was following us.
Corrective Action:
Vehicle automatically applies the breaks while using the cruise control. Braking occurs randomly and very suddenly at highway speeds with no warning. The car slowed rapidly to about 25 mph. This has occurred twice in the last 6 weeks in two different locations. Fortunately, there were no vehicles following at a close distance. If there had been, the sudden application of the brakes would almost certainly have resulted in a rear-end collision with the car that was following us.
Additional Notes:
Vehicle automatically applies the breaks while using the cruise control. Braking occurs randomly and very suddenly at highway speeds with no warning. The car slowed rapidly to about 25 mph. This has occurred twice in the last 6 weeks in two different locations. Fortunately, there were no vehicles following at a close distance. If there had been, the sudden application of the brakes would almost certainly have resulted in a rear-end collision with the car that was following us.
Mfg Campaign: 11529143
Recall Date: Jun 27, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle automatically applies the breaks while using the cruise control. Braking occurs randomly and very suddenly at highway speeds with no warning. The car slowed rapidly to about 25 mph. This has occurred twice in the last 6 weeks in two different locations. Fortunately, there were no vehicles following at a close distance. If there had been, the sudden application of the brakes would almost certainly have resulted in a rear-end collision with the car that was following us.
Corrective Action:
Vehicle automatically applies the breaks while using the cruise control. Braking occurs randomly and very suddenly at highway speeds with no warning. The car slowed rapidly to about 25 mph. This has occurred twice in the last 6 weeks in two different locations. Fortunately, there were no vehicles following at a close distance. If there had been, the sudden application of the brakes would almost certainly have resulted in a rear-end collision with the car that was following us.
Additional Notes:
Vehicle automatically applies the breaks while using the cruise control. Braking occurs randomly and very suddenly at highway speeds with no warning. The car slowed rapidly to about 25 mph. This has occurred twice in the last 6 weeks in two different locations. Fortunately, there were no vehicles following at a close distance. If there had been, the sudden application of the brakes would almost certainly have resulted in a rear-end collision with the car that was following us.
Mfg Campaign: 11529143
Recall Date: Jun 27, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
2023 TESLA MODEL 3 -The attached letters are for a Defect Petition. January 8, 2021, NHTSA denied a defect petition alleging 232 complaints of sudden unintended acceleration (SUA) in Tesla vehicles. Petitioner has sent updates which include a detail abstract with design details, along with 3 Defect Petition to Recall docs.
Corrective Action:
2023 TESLA MODEL 3 -The attached letters are for a Defect Petition. January 8, 2021, NHTSA denied a defect petition alleging 232 complaints of sudden unintended acceleration (SUA) in Tesla vehicles. Petitioner has sent updates which include a detail abstract with design details, along with 3 Defect Petition to Recall docs.
Additional Notes:
2023 TESLA MODEL 3 -The attached letters are for a Defect Petition. January 8, 2021, NHTSA denied a defect petition alleging 232 complaints of sudden unintended acceleration (SUA) in Tesla vehicles. Petitioner has sent updates which include a detail abstract with design details, along with 3 Defect Petition to Recall docs.
Mfg Campaign: 11528471
Recall Date: Jun 23, 2023
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