Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Corrective Action:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Additional Notes:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Mfg Campaign: 11452487
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Corrective Action:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Additional Notes:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Mfg Campaign: 11452487
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Corrective Action:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Additional Notes:
On two occasions I've been driving on a highway using autopilot at 70 MPH and the car started to brake for no reason. During one of the incidents the car also started to steer to the right and also cause a crash.
Mfg Campaign: 11452487
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Corrective Action:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Additional Notes:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Mfg Campaign: 11452499
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Corrective Action:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Additional Notes:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Mfg Campaign: 11452499
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Corrective Action:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Additional Notes:
Sudden unexplained braking while in cruise control on an interstate. Unexplained very, very loud warning alerts out of the blue. Usually happening when there was a an adjacent white truck in daylight conditions.
Mfg Campaign: 11452499
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Have had several phantom braking espisodes when driving with cruise control on both at 45 mph. It brakes by itself and there is nothing in front of me that would of caused this
Corrective Action:
Have had several phantom braking espisodes when driving with cruise control on both at 45 mph. It brakes by itself and there is nothing in front of me that would of caused this
Additional Notes:
Have had several phantom braking espisodes when driving with cruise control on both at 45 mph. It brakes by itself and there is nothing in front of me that would of caused this
Mfg Campaign: 11452503
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Have had several phantom braking espisodes when driving with cruise control on both at 45 mph. It brakes by itself and there is nothing in front of me that would of caused this
Corrective Action:
Have had several phantom braking espisodes when driving with cruise control on both at 45 mph. It brakes by itself and there is nothing in front of me that would of caused this
Additional Notes:
Have had several phantom braking espisodes when driving with cruise control on both at 45 mph. It brakes by itself and there is nothing in front of me that would of caused this
Mfg Campaign: 11452503
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car suddenly braked for no reason. I was at risk of a rear-end collision. I called Tesla and they instructed me to reboot my computer. They said an engineer would review the computer records and get back to me. No follow-up has happened yet. No, the vehicle has not been inspected. Before the incident, I heard a warning signal.
Corrective Action:
My car suddenly braked for no reason. I was at risk of a rear-end collision. I called Tesla and they instructed me to reboot my computer. They said an engineer would review the computer records and get back to me. No follow-up has happened yet. No, the vehicle has not been inspected. Before the incident, I heard a warning signal.
Additional Notes:
My car suddenly braked for no reason. I was at risk of a rear-end collision. I called Tesla and they instructed me to reboot my computer. They said an engineer would review the computer records and get back to me. No follow-up has happened yet. No, the vehicle has not been inspected. Before the incident, I heard a warning signal.
Mfg Campaign: 11452523
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On several occasions, while using adaptive cruise control and/or autopilot, the vehicle sharply slowed or braked with no apparent obstruction or threat. It once happened while cruising at 80 MPH on freeway 10W in Phoenix, in the carpool lane. There were no vehicles within a concerning distance in front or behind me, so I was not necessarily at risk - but certainly would have put myself or others if there had been more traffic in the lane. The same happened while on a 3-lane road (Queen Creek Road between McQueen and Arizona in Chandler) this morning. Adaptive cruise control was set at 56 MPH when vehicle suddenly braked and slowed without any visible threat or danger. Again, there was not traffic near me (front or rear), so no significant risk. No warning chimes or messages were given prior to any instance of braking. The problem has not been inspected/reproduced/confirmed by a dealer or service center.
Corrective Action:
On several occasions, while using adaptive cruise control and/or autopilot, the vehicle sharply slowed or braked with no apparent obstruction or threat. It once happened while cruising at 80 MPH on freeway 10W in Phoenix, in the carpool lane. There were no vehicles within a concerning distance in front or behind me, so I was not necessarily at risk - but certainly would have put myself or others if there had been more traffic in the lane. The same happened while on a 3-lane road (Queen Creek Road between McQueen and Arizona in Chandler) this morning. Adaptive cruise control was set at 56 MPH when vehicle suddenly braked and slowed without any visible threat or danger. Again, there was not traffic near me (front or rear), so no significant risk. No warning chimes or messages were given prior to any instance of braking. The problem has not been inspected/reproduced/confirmed by a dealer or service center.
Additional Notes:
On several occasions, while using adaptive cruise control and/or autopilot, the vehicle sharply slowed or braked with no apparent obstruction or threat. It once happened while cruising at 80 MPH on freeway 10W in Phoenix, in the carpool lane. There were no vehicles within a concerning distance in front or behind me, so I was not necessarily at risk - but certainly would have put myself or others if there had been more traffic in the lane. The same happened while on a 3-lane road (Queen Creek Road between McQueen and Arizona in Chandler) this morning. Adaptive cruise control was set at 56 MPH when vehicle suddenly braked and slowed without any visible threat or danger. Again, there was not traffic near me (front or rear), so no significant risk. No warning chimes or messages were given prior to any instance of braking. The problem has not been inspected/reproduced/confirmed by a dealer or service center.
Mfg Campaign: 11452526
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The auto emergency braking consistently brakes for no apparent reason while using adaptive cruise control or autopilot. The Tesla Model 3 will consistently slow and brake while passing a semi or larger vehicle while myself and the vehicle I am passing are both within our lanes with no abnormalities. This "phantom braking" is the worst on a two way (one lane each direction) highway at night. It was so bad I could not use and trust the autopilot/cruise system because it was more unsafe to use it than to just turn if off. I feared that I would get rear ended or it could aggressively brake in a corner causing me to loose traction. I also had the vehicle brake with no vehicle approaching and no one behind. It just randomly applied the brakes and the collision warning went off. Literally nothing in front or behind me on a two lane highway (one lane in each direction). My cameras were clean
Corrective Action:
The auto emergency braking consistently brakes for no apparent reason while using adaptive cruise control or autopilot. The Tesla Model 3 will consistently slow and brake while passing a semi or larger vehicle while myself and the vehicle I am passing are both within our lanes with no abnormalities. This "phantom braking" is the worst on a two way (one lane each direction) highway at night. It was so bad I could not use and trust the autopilot/cruise system because it was more unsafe to use it than to just turn if off. I feared that I would get rear ended or it could aggressively brake in a corner causing me to loose traction. I also had the vehicle brake with no vehicle approaching and no one behind. It just randomly applied the brakes and the collision warning went off. Literally nothing in front or behind me on a two lane highway (one lane in each direction). My cameras were clean
Additional Notes:
The auto emergency braking consistently brakes for no apparent reason while using adaptive cruise control or autopilot. The Tesla Model 3 will consistently slow and brake while passing a semi or larger vehicle while myself and the vehicle I am passing are both within our lanes with no abnormalities. This "phantom braking" is the worst on a two way (one lane each direction) highway at night. It was so bad I could not use and trust the autopilot/cruise system because it was more unsafe to use it than to just turn if off. I feared that I would get rear ended or it could aggressively brake in a corner causing me to loose traction. I also had the vehicle brake with no vehicle approaching and no one behind. It just randomly applied the brakes and the collision warning went off. Literally nothing in front or behind me on a two lane highway (one lane in each direction). My cameras were clean
Mfg Campaign: 11452530
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The auto emergency braking consistently brakes for no apparent reason while using adaptive cruise control or autopilot. The Tesla Model 3 will consistently slow and brake while passing a semi or larger vehicle while myself and the vehicle I am passing are both within our lanes with no abnormalities. This "phantom braking" is the worst on a two way (one lane each direction) highway at night. It was so bad I could not use and trust the autopilot/cruise system because it was more unsafe to use it than to just turn if off. I feared that I would get rear ended or it could aggressively brake in a corner causing me to loose traction. I also had the vehicle brake with no vehicle approaching and no one behind. It just randomly applied the brakes and the collision warning went off. Literally nothing in front or behind me on a two lane highway (one lane in each direction). My cameras were clean
Corrective Action:
The auto emergency braking consistently brakes for no apparent reason while using adaptive cruise control or autopilot. The Tesla Model 3 will consistently slow and brake while passing a semi or larger vehicle while myself and the vehicle I am passing are both within our lanes with no abnormalities. This "phantom braking" is the worst on a two way (one lane each direction) highway at night. It was so bad I could not use and trust the autopilot/cruise system because it was more unsafe to use it than to just turn if off. I feared that I would get rear ended or it could aggressively brake in a corner causing me to loose traction. I also had the vehicle brake with no vehicle approaching and no one behind. It just randomly applied the brakes and the collision warning went off. Literally nothing in front or behind me on a two lane highway (one lane in each direction). My cameras were clean
Additional Notes:
The auto emergency braking consistently brakes for no apparent reason while using adaptive cruise control or autopilot. The Tesla Model 3 will consistently slow and brake while passing a semi or larger vehicle while myself and the vehicle I am passing are both within our lanes with no abnormalities. This "phantom braking" is the worst on a two way (one lane each direction) highway at night. It was so bad I could not use and trust the autopilot/cruise system because it was more unsafe to use it than to just turn if off. I feared that I would get rear ended or it could aggressively brake in a corner causing me to loose traction. I also had the vehicle brake with no vehicle approaching and no one behind. It just randomly applied the brakes and the collision warning went off. Literally nothing in front or behind me on a two lane highway (one lane in each direction). My cameras were clean
Mfg Campaign: 11452530
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 60 MPH with the cruise control activated, the vehicle stopped independently and without warning. An unknown dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 60 MPH with the cruise control activated, the vehicle stopped independently and without warning. An unknown dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 60 MPH with the cruise control activated, the vehicle stopped independently and without warning. An unknown dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Mfg Campaign: 11452583
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On a two lane road doing 60 mph, with vehicle on cruise control, it slowed rapidly to about 30 mph all on its own. When I say rapidly like right now-I was afraid the vehicle behind me would not be able to stop. Then accelerated back to the set speed. NO WARNING…..this problem is easy to duplicate. As of now I cannot use cruise control too dangerous.
Corrective Action:
On a two lane road doing 60 mph, with vehicle on cruise control, it slowed rapidly to about 30 mph all on its own. When I say rapidly like right now-I was afraid the vehicle behind me would not be able to stop. Then accelerated back to the set speed. NO WARNING…..this problem is easy to duplicate. As of now I cannot use cruise control too dangerous.
Additional Notes:
On a two lane road doing 60 mph, with vehicle on cruise control, it slowed rapidly to about 30 mph all on its own. When I say rapidly like right now-I was afraid the vehicle behind me would not be able to stop. Then accelerated back to the set speed. NO WARNING…..this problem is easy to duplicate. As of now I cannot use cruise control too dangerous.
Mfg Campaign: 11452598
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Corrective Action:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Additional Notes:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Mfg Campaign: 11452626
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Corrective Action:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Additional Notes:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Mfg Campaign: 11452626
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Corrective Action:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Additional Notes:
While driving with either cruise control or autopilot my car constantly brakes or “phantom brakes” for no apparent reason or brakes VERY hard when semis are approaching in opposite direction. This happens mainly on one lane country roads. On the freeway it’s less but it has braked for absolutely NO reason ( no cars around) at least a few times per month. My wife will not use cruise control due to this happening so often. I drive it most of the time and since I use cruise control or autopilot it “phantom brakes” every single day.
Mfg Campaign: 11452626
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Feb 14, 2022: 5:55 p.m. on cruise aka AP. Aggressive/phantom braked 31 mph to 0 in 1 sec heading west on Wildhorse Parkway between Caspian Spring and Buckskin Bend San Antonio 78254 with a car behind 3 lengths. 30 sec later control panel displays cruise control will not brake. Same day 724 p.m. set cruise to 39 mph braked very hard travelling northwest on Shaenfield Rd about 200 yards from McDonalds 8107 TX-Loop 1604 San Antonio TX 78254. Complete 17 sec video comments about cruise control brakes available. Unable to attach video. Feb 17 cruise or AP used twice at 2:00 to 3:00 p.m. and 9:00 to 9:30 p.m. No engagements with hard braking. Since ownership Feb 4-17 side repeater and back cameras indicate false distance of oncoming traffic making for unsafe condition and issue was raised with Tesla tech and he informed me since cameras are static, nothing they could do. Additionally, Feb 14, turn signal camera for blind spot detection did not come on during right turn signal but came on for left turn signal.
Corrective Action:
Feb 14, 2022: 5:55 p.m. on cruise aka AP. Aggressive/phantom braked 31 mph to 0 in 1 sec heading west on Wildhorse Parkway between Caspian Spring and Buckskin Bend San Antonio 78254 with a car behind 3 lengths. 30 sec later control panel displays cruise control will not brake. Same day 724 p.m. set cruise to 39 mph braked very hard travelling northwest on Shaenfield Rd about 200 yards from McDonalds 8107 TX-Loop 1604 San Antonio TX 78254. Complete 17 sec video comments about cruise control brakes available. Unable to attach video. Feb 17 cruise or AP used twice at 2:00 to 3:00 p.m. and 9:00 to 9:30 p.m. No engagements with hard braking. Since ownership Feb 4-17 side repeater and back cameras indicate false distance of oncoming traffic making for unsafe condition and issue was raised with Tesla tech and he informed me since cameras are static, nothing they could do. Additionally, Feb 14, turn signal camera for blind spot detection did not come on during right turn signal but came on for left turn signal.
Additional Notes:
Feb 14, 2022: 5:55 p.m. on cruise aka AP. Aggressive/phantom braked 31 mph to 0 in 1 sec heading west on Wildhorse Parkway between Caspian Spring and Buckskin Bend San Antonio 78254 with a car behind 3 lengths. 30 sec later control panel displays cruise control will not brake. Same day 724 p.m. set cruise to 39 mph braked very hard travelling northwest on Shaenfield Rd about 200 yards from McDonalds 8107 TX-Loop 1604 San Antonio TX 78254. Complete 17 sec video comments about cruise control brakes available. Unable to attach video. Feb 17 cruise or AP used twice at 2:00 to 3:00 p.m. and 9:00 to 9:30 p.m. No engagements with hard braking. Since ownership Feb 4-17 side repeater and back cameras indicate false distance of oncoming traffic making for unsafe condition and issue was raised with Tesla tech and he informed me since cameras are static, nothing they could do. Additionally, Feb 14, turn signal camera for blind spot detection did not come on during right turn signal but came on for left turn signal.
Mfg Campaign: 11452644
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Feb 14, 2022: 5:55 p.m. on cruise aka AP. Aggressive/phantom braked 31 mph to 0 in 1 sec heading west on Wildhorse Parkway between Caspian Spring and Buckskin Bend San Antonio 78254 with a car behind 3 lengths. 30 sec later control panel displays cruise control will not brake. Same day 724 p.m. set cruise to 39 mph braked very hard travelling northwest on Shaenfield Rd about 200 yards from McDonalds 8107 TX-Loop 1604 San Antonio TX 78254. Complete 17 sec video comments about cruise control brakes available. Unable to attach video. Feb 17 cruise or AP used twice at 2:00 to 3:00 p.m. and 9:00 to 9:30 p.m. No engagements with hard braking. Since ownership Feb 4-17 side repeater and back cameras indicate false distance of oncoming traffic making for unsafe condition and issue was raised with Tesla tech and he informed me since cameras are static, nothing they could do. Additionally, Feb 14, turn signal camera for blind spot detection did not come on during right turn signal but came on for left turn signal.
Corrective Action:
Feb 14, 2022: 5:55 p.m. on cruise aka AP. Aggressive/phantom braked 31 mph to 0 in 1 sec heading west on Wildhorse Parkway between Caspian Spring and Buckskin Bend San Antonio 78254 with a car behind 3 lengths. 30 sec later control panel displays cruise control will not brake. Same day 724 p.m. set cruise to 39 mph braked very hard travelling northwest on Shaenfield Rd about 200 yards from McDonalds 8107 TX-Loop 1604 San Antonio TX 78254. Complete 17 sec video comments about cruise control brakes available. Unable to attach video. Feb 17 cruise or AP used twice at 2:00 to 3:00 p.m. and 9:00 to 9:30 p.m. No engagements with hard braking. Since ownership Feb 4-17 side repeater and back cameras indicate false distance of oncoming traffic making for unsafe condition and issue was raised with Tesla tech and he informed me since cameras are static, nothing they could do. Additionally, Feb 14, turn signal camera for blind spot detection did not come on during right turn signal but came on for left turn signal.
Additional Notes:
Feb 14, 2022: 5:55 p.m. on cruise aka AP. Aggressive/phantom braked 31 mph to 0 in 1 sec heading west on Wildhorse Parkway between Caspian Spring and Buckskin Bend San Antonio 78254 with a car behind 3 lengths. 30 sec later control panel displays cruise control will not brake. Same day 724 p.m. set cruise to 39 mph braked very hard travelling northwest on Shaenfield Rd about 200 yards from McDonalds 8107 TX-Loop 1604 San Antonio TX 78254. Complete 17 sec video comments about cruise control brakes available. Unable to attach video. Feb 17 cruise or AP used twice at 2:00 to 3:00 p.m. and 9:00 to 9:30 p.m. No engagements with hard braking. Since ownership Feb 4-17 side repeater and back cameras indicate false distance of oncoming traffic making for unsafe condition and issue was raised with Tesla tech and he informed me since cameras are static, nothing they could do. Additionally, Feb 14, turn signal camera for blind spot detection did not come on during right turn signal but came on for left turn signal.
Mfg Campaign: 11452644
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 55 MPH and using the automatic cruise control, the vehicle inadvertently slowed down with a larger vehicle approaching from the opposite lane. The contact stated no warning light was illuminated however, a warning alarm bell chimed and the vehicle decelerated to 20 MPH. The contact reported that after the larger vehicle went by, the vehicle resumed the pre-set cruising speed. The vehicle was not taken to the local dealer; however, several scheduled appointments with the techs at the dealer had been canceled. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact was informed that the failure was a software issue known as Phantom Braking. The contact stated that the manufacturer recommended continued use of the cruise control in order to gather more data on the cause of the failure. The contact was concerned about the risk of a crash while using the feature. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 55 MPH and using the automatic cruise control, the vehicle inadvertently slowed down with a larger vehicle approaching from the opposite lane. The contact stated no warning light was illuminated however, a warning alarm bell chimed and the vehicle decelerated to 20 MPH. The contact reported that after the larger vehicle went by, the vehicle resumed the pre-set cruising speed. The vehicle was not taken to the local dealer; however, several scheduled appointments with the techs at the dealer had been canceled. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact was informed that the failure was a software issue known as Phantom Braking. The contact stated that the manufacturer recommended continued use of the cruise control in order to gather more data on the cause of the failure. The contact was concerned about the risk of a crash while using the feature. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 55 MPH and using the automatic cruise control, the vehicle inadvertently slowed down with a larger vehicle approaching from the opposite lane. The contact stated no warning light was illuminated however, a warning alarm bell chimed and the vehicle decelerated to 20 MPH. The contact reported that after the larger vehicle went by, the vehicle resumed the pre-set cruising speed. The vehicle was not taken to the local dealer; however, several scheduled appointments with the techs at the dealer had been canceled. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact was informed that the failure was a software issue known as Phantom Braking. The contact stated that the manufacturer recommended continued use of the cruise control in order to gather more data on the cause of the failure. The contact was concerned about the risk of a crash while using the feature. The failure mileage was approximately 200.
Mfg Campaign: 11452214
Recall Date: Feb 16, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025