Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have experienced the phantom braking problem commonly reported on in the news. On several occasions when the cruise control is set, the car will randomly slam on the brakes endangering my safety and those around me. This has happened on city streets in a 45 MPH zone (for no apparent reason), a 2 lane state highway (when a car approaches from the other lane traveling in the opposite direction of me), and on an interstate (when approaching an overpass). This happens very frequently regardless of whether I use automatic steering. I have not taken it to a service center or otherwise reported the problem as it appears to be common amongst other owners of this make/model.
Corrective Action:
I have experienced the phantom braking problem commonly reported on in the news. On several occasions when the cruise control is set, the car will randomly slam on the brakes endangering my safety and those around me. This has happened on city streets in a 45 MPH zone (for no apparent reason), a 2 lane state highway (when a car approaches from the other lane traveling in the opposite direction of me), and on an interstate (when approaching an overpass). This happens very frequently regardless of whether I use automatic steering. I have not taken it to a service center or otherwise reported the problem as it appears to be common amongst other owners of this make/model.
Additional Notes:
I have experienced the phantom braking problem commonly reported on in the news. On several occasions when the cruise control is set, the car will randomly slam on the brakes endangering my safety and those around me. This has happened on city streets in a 45 MPH zone (for no apparent reason), a 2 lane state highway (when a car approaches from the other lane traveling in the opposite direction of me), and on an interstate (when approaching an overpass). This happens very frequently regardless of whether I use automatic steering. I have not taken it to a service center or otherwise reported the problem as it appears to be common amongst other owners of this make/model.
Mfg Campaign: 11452833
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 60-70 MPH, the vehicle independently stopped without warning. Also, while driving approximately 80 MPH, the vehicle decelerated independently to 20 MPH abruptly. The contact stated there was an abnormal beeping alert prior to the failure. The vehicle was taken to the local dealer, where they informed him, they were waiting for a firmware update. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Tesla (9140 E Independence Blvd, Matthews, NC 28105. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 7,826.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 60-70 MPH, the vehicle independently stopped without warning. Also, while driving approximately 80 MPH, the vehicle decelerated independently to 20 MPH abruptly. The contact stated there was an abnormal beeping alert prior to the failure. The vehicle was taken to the local dealer, where they informed him, they were waiting for a firmware update. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Tesla (9140 E Independence Blvd, Matthews, NC 28105. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 7,826.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 60-70 MPH, the vehicle independently stopped without warning. Also, while driving approximately 80 MPH, the vehicle decelerated independently to 20 MPH abruptly. The contact stated there was an abnormal beeping alert prior to the failure. The vehicle was taken to the local dealer, where they informed him, they were waiting for a firmware update. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Tesla (9140 E Independence Blvd, Matthews, NC 28105. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 7,826.
Mfg Campaign: 11452850
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 60-70 MPH, the vehicle independently stopped without warning. Also, while driving approximately 80 MPH, the vehicle decelerated independently to 20 MPH abruptly. The contact stated there was an abnormal beeping alert prior to the failure. The vehicle was taken to the local dealer, where they informed him, they were waiting for a firmware update. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Tesla (9140 E Independence Blvd, Matthews, NC 28105. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 7,826.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 60-70 MPH, the vehicle independently stopped without warning. Also, while driving approximately 80 MPH, the vehicle decelerated independently to 20 MPH abruptly. The contact stated there was an abnormal beeping alert prior to the failure. The vehicle was taken to the local dealer, where they informed him, they were waiting for a firmware update. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Tesla (9140 E Independence Blvd, Matthews, NC 28105. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 7,826.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 60-70 MPH, the vehicle independently stopped without warning. Also, while driving approximately 80 MPH, the vehicle decelerated independently to 20 MPH abruptly. The contact stated there was an abnormal beeping alert prior to the failure. The vehicle was taken to the local dealer, where they informed him, they were waiting for a firmware update. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Tesla (9140 E Independence Blvd, Matthews, NC 28105. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 7,826.
Mfg Campaign: 11452850
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on the highway on autopilot, I had my vehicle traveling at around 75mph when suddenly it slowed down abruptly all the way down to 58 for no reason at all. There were no cars behind or around me. Phantom braking is a real thing.
Corrective Action:
I was driving on the highway on autopilot, I had my vehicle traveling at around 75mph when suddenly it slowed down abruptly all the way down to 58 for no reason at all. There were no cars behind or around me. Phantom braking is a real thing.
Additional Notes:
I was driving on the highway on autopilot, I had my vehicle traveling at around 75mph when suddenly it slowed down abruptly all the way down to 58 for no reason at all. There were no cars behind or around me. Phantom braking is a real thing.
Mfg Campaign: 11452854
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I purchased from Tesla Motors, Inc. (“Tesla”) a Tesla Model 3, VIN: [XXX] (the “Defective Vehicle”) and took delivery of the vehicle on December 10, 2021, from the Loveland, Colorado, service center located at 1606 N. Lincoln Ave. (the “Service Center”). Since the day I took delivery of the Defective Vehicle in December 2021, the Defective Vehicle dangerously, suddenly, and repeatedly slams on the emergency brakes while I am driving on the two-lane roads that are my route to commute to work. This defect has existed and the Defective Vehicle has been unsafe and noncompliant with Tesla’ warranty since the day I took delivery of it. The defect substantially impairs the use and market value of the Defective Vehicle, as the Defective Vehicle is a danger to anyone who drives it. My daily commute is approximately 25 miles each way to and from my home, and, on average, the vehicle will slam on the brakes no less than fifteen times per commute. Often, the occurrence is much higher than fifteen times per commute. Vehicles following behind me have had to swerve to avoid the Defective Vehicle and my belongings fly into the dashboard. One morning, the emergency braking caused my vehicle to slip in the snow, and I was fearful I would hit an oncoming vehicle head on because of the unexpected emergency braking. This defect is severe and endangers my life and safety and the life and safety of any passengers. I have attempted several to have the vehicle repaired at the Service Center, but the Service Center has either refused or been unable to bring the Defective Vehicle in conformity with the warranty. I have asked repeatedly when the repairs will be made, but no one at the Service Center responds to me in the app and the Service Center unilaterally cancels and closes service appointments I attempt to make. I have notified Tesla that the vehicle is a Lemon under Colorado law. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I purchased from Tesla Motors, Inc. (“Tesla”) a Tesla Model 3, VIN: [XXX] (the “Defective Vehicle”) and took delivery of the vehicle on December 10, 2021, from the Loveland, Colorado, service center located at 1606 N. Lincoln Ave. (the “Service Center”). Since the day I took delivery of the Defective Vehicle in December 2021, the Defective Vehicle dangerously, suddenly, and repeatedly slams on the emergency brakes while I am driving on the two-lane roads that are my route to commute to work. This defect has existed and the Defective Vehicle has been unsafe and noncompliant with Tesla’ warranty since the day I took delivery of it. The defect substantially impairs the use and market value of the Defective Vehicle, as the Defective Vehicle is a danger to anyone who drives it. My daily commute is approximately 25 miles each way to and from my home, and, on average, the vehicle will slam on the brakes no less than fifteen times per commute. Often, the occurrence is much higher than fifteen times per commute. Vehicles following behind me have had to swerve to avoid the Defective Vehicle and my belongings fly into the dashboard. One morning, the emergency braking caused my vehicle to slip in the snow, and I was fearful I would hit an oncoming vehicle head on because of the unexpected emergency braking. This defect is severe and endangers my life and safety and the life and safety of any passengers. I have attempted several to have the vehicle repaired at the Service Center, but the Service Center has either refused or been unable to bring the Defective Vehicle in conformity with the warranty. I have asked repeatedly when the repairs will be made, but no one at the Service Center responds to me in the app and the Service Center unilaterally cancels and closes service appointments I attempt to make. I have notified Tesla that the vehicle is a Lemon under Colorado law. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I purchased from Tesla Motors, Inc. (“Tesla”) a Tesla Model 3, VIN: [XXX] (the “Defective Vehicle”) and took delivery of the vehicle on December 10, 2021, from the Loveland, Colorado, service center located at 1606 N. Lincoln Ave. (the “Service Center”). Since the day I took delivery of the Defective Vehicle in December 2021, the Defective Vehicle dangerously, suddenly, and repeatedly slams on the emergency brakes while I am driving on the two-lane roads that are my route to commute to work. This defect has existed and the Defective Vehicle has been unsafe and noncompliant with Tesla’ warranty since the day I took delivery of it. The defect substantially impairs the use and market value of the Defective Vehicle, as the Defective Vehicle is a danger to anyone who drives it. My daily commute is approximately 25 miles each way to and from my home, and, on average, the vehicle will slam on the brakes no less than fifteen times per commute. Often, the occurrence is much higher than fifteen times per commute. Vehicles following behind me have had to swerve to avoid the Defective Vehicle and my belongings fly into the dashboard. One morning, the emergency braking caused my vehicle to slip in the snow, and I was fearful I would hit an oncoming vehicle head on because of the unexpected emergency braking. This defect is severe and endangers my life and safety and the life and safety of any passengers. I have attempted several to have the vehicle repaired at the Service Center, but the Service Center has either refused or been unable to bring the Defective Vehicle in conformity with the warranty. I have asked repeatedly when the repairs will be made, but no one at the Service Center responds to me in the app and the Service Center unilaterally cancels and closes service appointments I attempt to make. I have notified Tesla that the vehicle is a Lemon under Colorado law. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11452878
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I purchased from Tesla Motors, Inc. (“Tesla”) a Tesla Model 3, VIN: [XXX] (the “Defective Vehicle”) and took delivery of the vehicle on December 10, 2021, from the Loveland, Colorado, service center located at 1606 N. Lincoln Ave. (the “Service Center”). Since the day I took delivery of the Defective Vehicle in December 2021, the Defective Vehicle dangerously, suddenly, and repeatedly slams on the emergency brakes while I am driving on the two-lane roads that are my route to commute to work. This defect has existed and the Defective Vehicle has been unsafe and noncompliant with Tesla’ warranty since the day I took delivery of it. The defect substantially impairs the use and market value of the Defective Vehicle, as the Defective Vehicle is a danger to anyone who drives it. My daily commute is approximately 25 miles each way to and from my home, and, on average, the vehicle will slam on the brakes no less than fifteen times per commute. Often, the occurrence is much higher than fifteen times per commute. Vehicles following behind me have had to swerve to avoid the Defective Vehicle and my belongings fly into the dashboard. One morning, the emergency braking caused my vehicle to slip in the snow, and I was fearful I would hit an oncoming vehicle head on because of the unexpected emergency braking. This defect is severe and endangers my life and safety and the life and safety of any passengers. I have attempted several to have the vehicle repaired at the Service Center, but the Service Center has either refused or been unable to bring the Defective Vehicle in conformity with the warranty. I have asked repeatedly when the repairs will be made, but no one at the Service Center responds to me in the app and the Service Center unilaterally cancels and closes service appointments I attempt to make. I have notified Tesla that the vehicle is a Lemon under Colorado law. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I purchased from Tesla Motors, Inc. (“Tesla”) a Tesla Model 3, VIN: [XXX] (the “Defective Vehicle”) and took delivery of the vehicle on December 10, 2021, from the Loveland, Colorado, service center located at 1606 N. Lincoln Ave. (the “Service Center”). Since the day I took delivery of the Defective Vehicle in December 2021, the Defective Vehicle dangerously, suddenly, and repeatedly slams on the emergency brakes while I am driving on the two-lane roads that are my route to commute to work. This defect has existed and the Defective Vehicle has been unsafe and noncompliant with Tesla’ warranty since the day I took delivery of it. The defect substantially impairs the use and market value of the Defective Vehicle, as the Defective Vehicle is a danger to anyone who drives it. My daily commute is approximately 25 miles each way to and from my home, and, on average, the vehicle will slam on the brakes no less than fifteen times per commute. Often, the occurrence is much higher than fifteen times per commute. Vehicles following behind me have had to swerve to avoid the Defective Vehicle and my belongings fly into the dashboard. One morning, the emergency braking caused my vehicle to slip in the snow, and I was fearful I would hit an oncoming vehicle head on because of the unexpected emergency braking. This defect is severe and endangers my life and safety and the life and safety of any passengers. I have attempted several to have the vehicle repaired at the Service Center, but the Service Center has either refused or been unable to bring the Defective Vehicle in conformity with the warranty. I have asked repeatedly when the repairs will be made, but no one at the Service Center responds to me in the app and the Service Center unilaterally cancels and closes service appointments I attempt to make. I have notified Tesla that the vehicle is a Lemon under Colorado law. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I purchased from Tesla Motors, Inc. (“Tesla”) a Tesla Model 3, VIN: [XXX] (the “Defective Vehicle”) and took delivery of the vehicle on December 10, 2021, from the Loveland, Colorado, service center located at 1606 N. Lincoln Ave. (the “Service Center”). Since the day I took delivery of the Defective Vehicle in December 2021, the Defective Vehicle dangerously, suddenly, and repeatedly slams on the emergency brakes while I am driving on the two-lane roads that are my route to commute to work. This defect has existed and the Defective Vehicle has been unsafe and noncompliant with Tesla’ warranty since the day I took delivery of it. The defect substantially impairs the use and market value of the Defective Vehicle, as the Defective Vehicle is a danger to anyone who drives it. My daily commute is approximately 25 miles each way to and from my home, and, on average, the vehicle will slam on the brakes no less than fifteen times per commute. Often, the occurrence is much higher than fifteen times per commute. Vehicles following behind me have had to swerve to avoid the Defective Vehicle and my belongings fly into the dashboard. One morning, the emergency braking caused my vehicle to slip in the snow, and I was fearful I would hit an oncoming vehicle head on because of the unexpected emergency braking. This defect is severe and endangers my life and safety and the life and safety of any passengers. I have attempted several to have the vehicle repaired at the Service Center, but the Service Center has either refused or been unable to bring the Defective Vehicle in conformity with the warranty. I have asked repeatedly when the repairs will be made, but no one at the Service Center responds to me in the app and the Service Center unilaterally cancels and closes service appointments I attempt to make. I have notified Tesla that the vehicle is a Lemon under Colorado law. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11452878
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Corrective Action:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Additional Notes:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Mfg Campaign: 11452884
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Corrective Action:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Additional Notes:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Mfg Campaign: 11452884
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Corrective Action:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Additional Notes:
The vehicle when autopilot is engaged, sometimes when passing large vehicle like a semi truck or for no reason the vehicle will slam on the breaks, sounds warnings for forward collision. Could cause an accident if traffic around is paying attention or a road rage incident. Phantom Braking it's mostly called
Mfg Campaign: 11452884
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Corrective Action:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Additional Notes:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Mfg Campaign: 11452889
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Corrective Action:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Additional Notes:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Mfg Campaign: 11452889
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Corrective Action:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Additional Notes:
The vehicle suddenly brakes quite significantly and without warning periodically when cruise control or automatic steering is in place. It happens most often on two lane roads when a truck or a vehicle with headlights on approaches in oncoming traffic. There is no warning and it is so startling that it causes the driver to overcorrect or worry that the car will completely stop with traffic moving behind us. It is totally unpredictable and unanticipated. Once the vehicle has passed, it rapidly resumes speed. It feels as if the car has total control, not the driver. I have not notified Tesla, but plan to. Very dangerous and unnerving.
Mfg Campaign: 11452889
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I own a 2022 Tesla model 3 I am having issues with the Problem known as Phantom Braking which occurs while driving in cruise control. This happens somewhat randomly but especially when the road takes a curve, or when a large vehicle comes in the opposite direction. For example, if going 60 mph, it brakes immediately to 30 mph, and if going 30 mph, it brakes fast to 15 mph. This results in groceries sliding forward and seat belts being activated, not to mention the car behind having to brake to avoid a collision. The Tesla service department says there is no fix for it, it is just part of the current full self driving package.
Corrective Action:
I own a 2022 Tesla model 3 I am having issues with the Problem known as Phantom Braking which occurs while driving in cruise control. This happens somewhat randomly but especially when the road takes a curve, or when a large vehicle comes in the opposite direction. For example, if going 60 mph, it brakes immediately to 30 mph, and if going 30 mph, it brakes fast to 15 mph. This results in groceries sliding forward and seat belts being activated, not to mention the car behind having to brake to avoid a collision. The Tesla service department says there is no fix for it, it is just part of the current full self driving package.
Additional Notes:
I own a 2022 Tesla model 3 I am having issues with the Problem known as Phantom Braking which occurs while driving in cruise control. This happens somewhat randomly but especially when the road takes a curve, or when a large vehicle comes in the opposite direction. For example, if going 60 mph, it brakes immediately to 30 mph, and if going 30 mph, it brakes fast to 15 mph. This results in groceries sliding forward and seat belts being activated, not to mention the car behind having to brake to avoid a collision. The Tesla service department says there is no fix for it, it is just part of the current full self driving package.
Mfg Campaign: 11452912
Recall Date: Feb 18, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Corrective Action:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Additional Notes:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Mfg Campaign: 11452352
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Corrective Action:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Additional Notes:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Mfg Campaign: 11452352
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Corrective Action:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Additional Notes:
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Mfg Campaign: 11452352
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Corrective Action:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Additional Notes:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Mfg Campaign: 11452361
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Corrective Action:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Additional Notes:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Mfg Campaign: 11452361
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Corrective Action:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Additional Notes:
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Mfg Campaign: 11452361
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using adaptive cruise control, the car would often brake for no reason. This seemed to mostly occur when going over the crest of a hill.
Corrective Action:
While using adaptive cruise control, the car would often brake for no reason. This seemed to mostly occur when going over the crest of a hill.
Additional Notes:
While using adaptive cruise control, the car would often brake for no reason. This seemed to mostly occur when going over the crest of a hill.
Mfg Campaign: 11452376
Recall Date: Feb 17, 2022
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