Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Corrective Action:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Additional Notes:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Mfg Campaign: 11453177
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Corrective Action:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Additional Notes:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Mfg Campaign: 11453177
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Corrective Action:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Additional Notes:
The car regularly brakes unexpectedly at highway speeds when the cruise control is engaged. It is behaving as if it detects a car in front and is trying to avoid a front end collision but there is no object there. I wonder if some debris or something flies in front of the camera and the car interprets it as another vehicle.
Mfg Campaign: 11453177
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Corrective Action:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Additional Notes:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Mfg Campaign: 11453188
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Corrective Action:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Additional Notes:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Mfg Campaign: 11453188
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Corrective Action:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Additional Notes:
Just bought the in November and I experienced the phantom braking few times on the street without cruse control active and also on the freeway with and without autopilot on, on the street almost got rear ended.
Mfg Campaign: 11453188
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Corrective Action:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Additional Notes:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Mfg Campaign: 11453214
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Corrective Action:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Additional Notes:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Mfg Campaign: 11453214
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Corrective Action:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Additional Notes:
Phantom Braking. Yes my safety and the safety of cars behind me were put at risk by the sudden braking. I have not contacted the dealer yet. There was no warning prior to the issues occurring. I sure wish I'd known about phantom braking before I set off on a road trip across I-70 recently. Very dangerous indeed. I drove my 2022 Model 3 from Denver to KC round trip last weekend and phantom braking occurred about 30-40 times total. I was using TACC cruise control and going about 75 MPH during these times. I didn't want to turn off TACC cruise control because the roads were straight and it was a 9 hour drive, but I did drive with my toe on the accelerator to be safe and was always on guard, especially when cars were directly behind me. It would suddenly brake when the pavement texture changed, under an overpass shadow, after a bridge and randomly when I had no idea it would occur. I was afraid of getting rear-ended and it made for a pretty tense trip. I sure hope it gets fixed or I won't be taking it on extended road trips. It would be a shame to not be able to safely use cruise control. Also, makes me aware of other Tesla's out there that might phantom brake as well so we need to be careful. Unacceptable and dangerous.
Mfg Campaign: 11453214
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using auto pilot or adaptive speed control the vehicle seems to see shadows or things that aren't there and brakes hard. It's happened several times and fortunately no accidents have occurred.
Corrective Action:
When using auto pilot or adaptive speed control the vehicle seems to see shadows or things that aren't there and brakes hard. It's happened several times and fortunately no accidents have occurred.
Additional Notes:
When using auto pilot or adaptive speed control the vehicle seems to see shadows or things that aren't there and brakes hard. It's happened several times and fortunately no accidents have occurred.
Mfg Campaign: 11453247
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When using auto pilot or adaptive speed control the vehicle seems to see shadows or things that aren't there and brakes hard. It's happened several times and fortunately no accidents have occurred.
Corrective Action:
When using auto pilot or adaptive speed control the vehicle seems to see shadows or things that aren't there and brakes hard. It's happened several times and fortunately no accidents have occurred.
Additional Notes:
When using auto pilot or adaptive speed control the vehicle seems to see shadows or things that aren't there and brakes hard. It's happened several times and fortunately no accidents have occurred.
Mfg Campaign: 11453247
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Corrective Action:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Additional Notes:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Mfg Campaign: 11453250
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Corrective Action:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Additional Notes:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Mfg Campaign: 11453250
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Corrective Action:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Additional Notes:
When driving on highway with “autopilot” engaged…. Vehicle brakes for no apparent reason at random times. Super dangerous especially if someone is following you. Vehicle brakes hard and is not safe
Mfg Campaign: 11453250
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on the highway, traffic is slowing in front of me and automatic braking kicked in and made the vehicle come to a full complete stop. I can normally override the brake by pressing on the accelerator, but it continued to stop, with several vehicles behind me slamming on the brakes because my vehicle wouldn’t move. Vehicle in front of me was a quarter mile ahead before I could move again.
Corrective Action:
Driving on the highway, traffic is slowing in front of me and automatic braking kicked in and made the vehicle come to a full complete stop. I can normally override the brake by pressing on the accelerator, but it continued to stop, with several vehicles behind me slamming on the brakes because my vehicle wouldn’t move. Vehicle in front of me was a quarter mile ahead before I could move again.
Additional Notes:
Driving on the highway, traffic is slowing in front of me and automatic braking kicked in and made the vehicle come to a full complete stop. I can normally override the brake by pressing on the accelerator, but it continued to stop, with several vehicles behind me slamming on the brakes because my vehicle wouldn’t move. Vehicle in front of me was a quarter mile ahead before I could move again.
Mfg Campaign: 11453272
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving on the highway, traffic is slowing in front of me and automatic braking kicked in and made the vehicle come to a full complete stop. I can normally override the brake by pressing on the accelerator, but it continued to stop, with several vehicles behind me slamming on the brakes because my vehicle wouldn’t move. Vehicle in front of me was a quarter mile ahead before I could move again.
Corrective Action:
Driving on the highway, traffic is slowing in front of me and automatic braking kicked in and made the vehicle come to a full complete stop. I can normally override the brake by pressing on the accelerator, but it continued to stop, with several vehicles behind me slamming on the brakes because my vehicle wouldn’t move. Vehicle in front of me was a quarter mile ahead before I could move again.
Additional Notes:
Driving on the highway, traffic is slowing in front of me and automatic braking kicked in and made the vehicle come to a full complete stop. I can normally override the brake by pressing on the accelerator, but it continued to stop, with several vehicles behind me slamming on the brakes because my vehicle wouldn’t move. Vehicle in front of me was a quarter mile ahead before I could move again.
Mfg Campaign: 11453272
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Corrective Action:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Additional Notes:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Mfg Campaign: 11453289
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Corrective Action:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Additional Notes:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Mfg Campaign: 11453289
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Corrective Action:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Additional Notes:
Driving on a two lane highway with adaptive cruise control on, the car sometimes decelerates and sometimes even comes to a quick stop with brakes when a vehicle approaches from the opposite direction. Although it does not happen every time, tractor trailers turn red and the car slows from 55 mph to 10-20 mph rapidly. Cars behind me have nearly hit me in the rear because of the fast stop where none was expected (or needed). On occasion, the car slows when no car is coming, but there is a rise in the road, or a curve. In Rochester, at Tesla Service, I was told that the adaptive cruise control was "performing within specifications." If that is correct, the specifications are dangerous and need to be modified. The only remedy, I was told, was not to use adaptive cruise control.
Mfg Campaign: 11453289
Recall Date: Feb 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car brakes by itself. It seems to happen when there is an oncoming car in the opposite lane. The car slows down; it does not come to a complete stop but it is obviously dangerous enough that I will not use the cruise control
Corrective Action:
The car brakes by itself. It seems to happen when there is an oncoming car in the opposite lane. The car slows down; it does not come to a complete stop but it is obviously dangerous enough that I will not use the cruise control
Additional Notes:
The car brakes by itself. It seems to happen when there is an oncoming car in the opposite lane. The car slows down; it does not come to a complete stop but it is obviously dangerous enough that I will not use the cruise control
Mfg Campaign: 11453294
Recall Date: Feb 21, 2022
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