Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Just bought the car a few weeks ago. Have had several instances of phantom breaking. Can't drive down a residential street at 25mph as the cars parked along the side of the road cause the alarms to go off and the breaks apply themselves. Also happens when driving on 3 lane roads with a middle suicide lane and there is a truck parked in the middle lane suicide lane. The car will apply emergency braking just driving past the truck. Or past a school bus that is off the side of the road. Very irritating. My subaru has never done this. Multiple dates this has happened
Corrective Action:
Just bought the car a few weeks ago. Have had several instances of phantom breaking. Can't drive down a residential street at 25mph as the cars parked along the side of the road cause the alarms to go off and the breaks apply themselves. Also happens when driving on 3 lane roads with a middle suicide lane and there is a truck parked in the middle lane suicide lane. The car will apply emergency braking just driving past the truck. Or past a school bus that is off the side of the road. Very irritating. My subaru has never done this. Multiple dates this has happened
Additional Notes:
Just bought the car a few weeks ago. Have had several instances of phantom breaking. Can't drive down a residential street at 25mph as the cars parked along the side of the road cause the alarms to go off and the breaks apply themselves. Also happens when driving on 3 lane roads with a middle suicide lane and there is a truck parked in the middle lane suicide lane. The car will apply emergency braking just driving past the truck. Or past a school bus that is off the side of the road. Very irritating. My subaru has never done this. Multiple dates this has happened
Mfg Campaign: 11454233
Recall Date: Feb 26, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Corrective Action:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Additional Notes:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Mfg Campaign: 11454273
Recall Date: Feb 26, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Corrective Action:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Additional Notes:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Mfg Campaign: 11454273
Recall Date: Feb 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Corrective Action:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Additional Notes:
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Mfg Campaign: 11454273
Recall Date: Feb 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My vehicle is experiencing a significant number of phantom braking events. The issue seems to be primarily contained to two way roads, more often when traffic is coming from the opposite direction, more often at night, going through intersections, at the crest of hills, and when there's no lead car in front of me in my lane. Without a lead car in my lane on 2 way country roads, it's not uncommon for the vehicle to rapidly decelerate, somewhere between 10-30 mph for around 3-10 seconds per instance, at least once per mile or so driven.
Corrective Action:
My vehicle is experiencing a significant number of phantom braking events. The issue seems to be primarily contained to two way roads, more often when traffic is coming from the opposite direction, more often at night, going through intersections, at the crest of hills, and when there's no lead car in front of me in my lane. Without a lead car in my lane on 2 way country roads, it's not uncommon for the vehicle to rapidly decelerate, somewhere between 10-30 mph for around 3-10 seconds per instance, at least once per mile or so driven.
Additional Notes:
My vehicle is experiencing a significant number of phantom braking events. The issue seems to be primarily contained to two way roads, more often when traffic is coming from the opposite direction, more often at night, going through intersections, at the crest of hills, and when there's no lead car in front of me in my lane. Without a lead car in my lane on 2 way country roads, it's not uncommon for the vehicle to rapidly decelerate, somewhere between 10-30 mph for around 3-10 seconds per instance, at least once per mile or so driven.
Mfg Campaign: 11454297
Recall Date: Feb 26, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Corrective Action:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Additional Notes:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Mfg Campaign: 11454066
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Corrective Action:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Additional Notes:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Mfg Campaign: 11454066
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Corrective Action:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Additional Notes:
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Mfg Campaign: 11454066
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom Braking
Corrective Action:
Phantom Braking
Additional Notes:
Phantom Braking
Mfg Campaign: 11454078
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom Braking
Corrective Action:
Phantom Braking
Additional Notes:
Phantom Braking
Mfg Campaign: 11454078
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Corrective Action:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Additional Notes:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Mfg Campaign: 11454170
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Corrective Action:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Additional Notes:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Mfg Campaign: 11454170
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Corrective Action:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Additional Notes:
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Mfg Campaign: 11454170
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Corrective Action:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Additional Notes:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Mfg Campaign: 11454187
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Corrective Action:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Additional Notes:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Mfg Campaign: 11454187
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Corrective Action:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Additional Notes:
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Mfg Campaign: 11454187
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Corrective Action:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Additional Notes:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Mfg Campaign: 11453604
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Corrective Action:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Additional Notes:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Mfg Campaign: 11453604
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Corrective Action:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Additional Notes:
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Mfg Campaign: 11453604
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brand new Tesla Model 3, driving 60 mph on 2 lane highway. The shadow of an oncoming 18 wheel truck was cast into my lane, as it was oncoming, probably 60 mph as well. I believe the shadow triggered the "Automatic Emergency Braking", and my car violently slammed on the brakes, and released them about 30 mph. If there was a vehicle behind me, there almost certainly would have been a collision. Thankfully, no one was behind me, and my car never left the proper travel lane.
Corrective Action:
Brand new Tesla Model 3, driving 60 mph on 2 lane highway. The shadow of an oncoming 18 wheel truck was cast into my lane, as it was oncoming, probably 60 mph as well. I believe the shadow triggered the "Automatic Emergency Braking", and my car violently slammed on the brakes, and released them about 30 mph. If there was a vehicle behind me, there almost certainly would have been a collision. Thankfully, no one was behind me, and my car never left the proper travel lane.
Additional Notes:
Brand new Tesla Model 3, driving 60 mph on 2 lane highway. The shadow of an oncoming 18 wheel truck was cast into my lane, as it was oncoming, probably 60 mph as well. I believe the shadow triggered the "Automatic Emergency Braking", and my car violently slammed on the brakes, and released them about 30 mph. If there was a vehicle behind me, there almost certainly would have been a collision. Thankfully, no one was behind me, and my car never left the proper travel lane.
Mfg Campaign: 11453607
Recall Date: Feb 23, 2022
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