Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Consumer Complaints
1.1K ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Dangerously brakes for no apparent reason while using adaptive cruise control. Especially common on two-lane roads. Occurs approximately once every 20 miles of driving. Has caused near accidents on three occasions. Tesla does not take any action. Car has the most recent software update.
Corrective Action:
Dangerously brakes for no apparent reason while using adaptive cruise control. Especially common on two-lane roads. Occurs approximately once every 20 miles of driving. Has caused near accidents on three occasions. Tesla does not take any action. Car has the most recent software update.
Additional Notes:
Dangerously brakes for no apparent reason while using adaptive cruise control. Especially common on two-lane roads. Occurs approximately once every 20 miles of driving. Has caused near accidents on three occasions. Tesla does not take any action. Car has the most recent software update.
Mfg Campaign: 11449109
Recall Date: Jan 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Dangerously brakes for no apparent reason while using adaptive cruise control. Especially common on two-lane roads. Occurs approximately once every 20 miles of driving. Has caused near accidents on three occasions. Tesla does not take any action. Car has the most recent software update.
Corrective Action:
Dangerously brakes for no apparent reason while using adaptive cruise control. Especially common on two-lane roads. Occurs approximately once every 20 miles of driving. Has caused near accidents on three occasions. Tesla does not take any action. Car has the most recent software update.
Additional Notes:
Dangerously brakes for no apparent reason while using adaptive cruise control. Especially common on two-lane roads. Occurs approximately once every 20 miles of driving. Has caused near accidents on three occasions. Tesla does not take any action. Car has the most recent software update.
Mfg Campaign: 11449109
Recall Date: Jan 27, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has a VCFRONT_A447 error code and will not heat up. With temperatures as low as -20 and highs of 25 not only is just the temperature potentially deadly but im unable to defog my windshield without freezing. I feel my car is entirely unsafe to drive.
Corrective Action:
My vehicle has a VCFRONT_A447 error code and will not heat up. With temperatures as low as -20 and highs of 25 not only is just the temperature potentially deadly but im unable to defog my windshield without freezing. I feel my car is entirely unsafe to drive.
Additional Notes:
My vehicle has a VCFRONT_A447 error code and will not heat up. With temperatures as low as -20 and highs of 25 not only is just the temperature potentially deadly but im unable to defog my windshield without freezing. I feel my car is entirely unsafe to drive.
Mfg Campaign: 11448542
Recall Date: Jan 23, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My vehicle has a VCFRONT_A447 error code and will not heat up. With temperatures as low as -20 and highs of 25 not only is just the temperature potentially deadly but im unable to defog my windshield without freezing. I feel my car is entirely unsafe to drive.
Corrective Action:
My vehicle has a VCFRONT_A447 error code and will not heat up. With temperatures as low as -20 and highs of 25 not only is just the temperature potentially deadly but im unable to defog my windshield without freezing. I feel my car is entirely unsafe to drive.
Additional Notes:
My vehicle has a VCFRONT_A447 error code and will not heat up. With temperatures as low as -20 and highs of 25 not only is just the temperature potentially deadly but im unable to defog my windshield without freezing. I feel my car is entirely unsafe to drive.
Mfg Campaign: 11448542
Recall Date: Jan 23, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On a recent road trip (8-9 hours) my car had a number of software tics that had been noticed (music skipping, screen responding slowly, etc.). After 7 hours on the road, while the Autopilot system was engaged my main screen froze on the car. Out of caution, I moved to exit the highway. While exiting, the entire screen in my car turned off, but all car functions were operable (turn signals, braking, accelerating, etc.). Once safely in a parking lot, I tried to do a soft reset with no success. After contacting service they told me the log indicated an issue that required a tow. In the interim I was able to do a power cycle which resolved the issue (but was difficult to perform since the screen was flashing on/off). The service rep recommended driving home but scheduling a follow up service. Subsequently the follow up team has informed me this is a "known software issue which is currently under investigation". Given the impact this software bug has on the primary information screen it seems to be a valid safety concern and should be issued as a recall.
Corrective Action:
On a recent road trip (8-9 hours) my car had a number of software tics that had been noticed (music skipping, screen responding slowly, etc.). After 7 hours on the road, while the Autopilot system was engaged my main screen froze on the car. Out of caution, I moved to exit the highway. While exiting, the entire screen in my car turned off, but all car functions were operable (turn signals, braking, accelerating, etc.). Once safely in a parking lot, I tried to do a soft reset with no success. After contacting service they told me the log indicated an issue that required a tow. In the interim I was able to do a power cycle which resolved the issue (but was difficult to perform since the screen was flashing on/off). The service rep recommended driving home but scheduling a follow up service. Subsequently the follow up team has informed me this is a "known software issue which is currently under investigation". Given the impact this software bug has on the primary information screen it seems to be a valid safety concern and should be issued as a recall.
Additional Notes:
On a recent road trip (8-9 hours) my car had a number of software tics that had been noticed (music skipping, screen responding slowly, etc.). After 7 hours on the road, while the Autopilot system was engaged my main screen froze on the car. Out of caution, I moved to exit the highway. While exiting, the entire screen in my car turned off, but all car functions were operable (turn signals, braking, accelerating, etc.). Once safely in a parking lot, I tried to do a soft reset with no success. After contacting service they told me the log indicated an issue that required a tow. In the interim I was able to do a power cycle which resolved the issue (but was difficult to perform since the screen was flashing on/off). The service rep recommended driving home but scheduling a follow up service. Subsequently the follow up team has informed me this is a "known software issue which is currently under investigation". Given the impact this software bug has on the primary information screen it seems to be a valid safety concern and should be issued as a recall.
Mfg Campaign: 11448332
Recall Date: Jan 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On *multiple occasions* when driving on a highway and using cruise control, the car has suddenly and severly decelerated. Tesla advises that for my vehicle the safety system to detect possible collisions is still in the "BETA phase" and has initially been programmed to be over-sensitive. Tesla claims that as software updates are made, this issue will improve. [See uploaded screenshot of text chat I had with Tesla service on 1/19/21.] I have an appointmnet to take the vehicle in, but Tesla says I must be able to give then exact dates and times of occurrences or otherwise there is too much code on the vehicle's computer log for their systemt to be able to analyze. (I am able to give them some dates but not exact times.) My fear and concern in the meantime is that such unpredictable deceleration events when traveling at highway speeds could result in a rear-end collision with a vehicle behind me. When I expressed this to Tesla, their reply was: "It is the driver's responsibility to stay alert, drive safely, and be in control of the vehicle at all times." I pointed out to them the obvious fact that none of those things can prevent this issue from happening, and received no further reply.
Corrective Action:
On *multiple occasions* when driving on a highway and using cruise control, the car has suddenly and severly decelerated. Tesla advises that for my vehicle the safety system to detect possible collisions is still in the "BETA phase" and has initially been programmed to be over-sensitive. Tesla claims that as software updates are made, this issue will improve. [See uploaded screenshot of text chat I had with Tesla service on 1/19/21.] I have an appointmnet to take the vehicle in, but Tesla says I must be able to give then exact dates and times of occurrences or otherwise there is too much code on the vehicle's computer log for their systemt to be able to analyze. (I am able to give them some dates but not exact times.) My fear and concern in the meantime is that such unpredictable deceleration events when traveling at highway speeds could result in a rear-end collision with a vehicle behind me. When I expressed this to Tesla, their reply was: "It is the driver's responsibility to stay alert, drive safely, and be in control of the vehicle at all times." I pointed out to them the obvious fact that none of those things can prevent this issue from happening, and received no further reply.
Additional Notes:
On *multiple occasions* when driving on a highway and using cruise control, the car has suddenly and severly decelerated. Tesla advises that for my vehicle the safety system to detect possible collisions is still in the "BETA phase" and has initially been programmed to be over-sensitive. Tesla claims that as software updates are made, this issue will improve. [See uploaded screenshot of text chat I had with Tesla service on 1/19/21.] I have an appointmnet to take the vehicle in, but Tesla says I must be able to give then exact dates and times of occurrences or otherwise there is too much code on the vehicle's computer log for their systemt to be able to analyze. (I am able to give them some dates but not exact times.) My fear and concern in the meantime is that such unpredictable deceleration events when traveling at highway speeds could result in a rear-end collision with a vehicle behind me. When I expressed this to Tesla, their reply was: "It is the driver's responsibility to stay alert, drive safely, and be in control of the vehicle at all times." I pointed out to them the obvious fact that none of those things can prevent this issue from happening, and received no further reply.
Mfg Campaign: 11448260
Recall Date: Jan 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On *multiple occasions* when driving on a highway and using cruise control, the car has suddenly and severly decelerated. Tesla advises that for my vehicle the safety system to detect possible collisions is still in the "BETA phase" and has initially been programmed to be over-sensitive. Tesla claims that as software updates are made, this issue will improve. [See uploaded screenshot of text chat I had with Tesla service on 1/19/21.] I have an appointmnet to take the vehicle in, but Tesla says I must be able to give then exact dates and times of occurrences or otherwise there is too much code on the vehicle's computer log for their systemt to be able to analyze. (I am able to give them some dates but not exact times.) My fear and concern in the meantime is that such unpredictable deceleration events when traveling at highway speeds could result in a rear-end collision with a vehicle behind me. When I expressed this to Tesla, their reply was: "It is the driver's responsibility to stay alert, drive safely, and be in control of the vehicle at all times." I pointed out to them the obvious fact that none of those things can prevent this issue from happening, and received no further reply.
Corrective Action:
On *multiple occasions* when driving on a highway and using cruise control, the car has suddenly and severly decelerated. Tesla advises that for my vehicle the safety system to detect possible collisions is still in the "BETA phase" and has initially been programmed to be over-sensitive. Tesla claims that as software updates are made, this issue will improve. [See uploaded screenshot of text chat I had with Tesla service on 1/19/21.] I have an appointmnet to take the vehicle in, but Tesla says I must be able to give then exact dates and times of occurrences or otherwise there is too much code on the vehicle's computer log for their systemt to be able to analyze. (I am able to give them some dates but not exact times.) My fear and concern in the meantime is that such unpredictable deceleration events when traveling at highway speeds could result in a rear-end collision with a vehicle behind me. When I expressed this to Tesla, their reply was: "It is the driver's responsibility to stay alert, drive safely, and be in control of the vehicle at all times." I pointed out to them the obvious fact that none of those things can prevent this issue from happening, and received no further reply.
Additional Notes:
On *multiple occasions* when driving on a highway and using cruise control, the car has suddenly and severly decelerated. Tesla advises that for my vehicle the safety system to detect possible collisions is still in the "BETA phase" and has initially been programmed to be over-sensitive. Tesla claims that as software updates are made, this issue will improve. [See uploaded screenshot of text chat I had with Tesla service on 1/19/21.] I have an appointmnet to take the vehicle in, but Tesla says I must be able to give then exact dates and times of occurrences or otherwise there is too much code on the vehicle's computer log for their systemt to be able to analyze. (I am able to give them some dates but not exact times.) My fear and concern in the meantime is that such unpredictable deceleration events when traveling at highway speeds could result in a rear-end collision with a vehicle behind me. When I expressed this to Tesla, their reply was: "It is the driver's responsibility to stay alert, drive safely, and be in control of the vehicle at all times." I pointed out to them the obvious fact that none of those things can prevent this issue from happening, and received no further reply.
Mfg Campaign: 11448260
Recall Date: Jan 20, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield wipers are controlled by a sensor and the computer. Unfortunately, they come on too slowly. Several times I have been driving in the rain, waiting for the windshield wipers to start clearing the windshield. Each time, the rain on the windshield has gotten so bad that I was unable to see anything out my windshield. If the car in front had braked quickly, or if some pedestrian was trying to cross the street, I would not have known. I tried to tell this to a Tesla service rep, but was told the wipers are controlled by the computer and there is nothing they can do.
Corrective Action:
The windshield wipers are controlled by a sensor and the computer. Unfortunately, they come on too slowly. Several times I have been driving in the rain, waiting for the windshield wipers to start clearing the windshield. Each time, the rain on the windshield has gotten so bad that I was unable to see anything out my windshield. If the car in front had braked quickly, or if some pedestrian was trying to cross the street, I would not have known. I tried to tell this to a Tesla service rep, but was told the wipers are controlled by the computer and there is nothing they can do.
Additional Notes:
The windshield wipers are controlled by a sensor and the computer. Unfortunately, they come on too slowly. Several times I have been driving in the rain, waiting for the windshield wipers to start clearing the windshield. Each time, the rain on the windshield has gotten so bad that I was unable to see anything out my windshield. If the car in front had braked quickly, or if some pedestrian was trying to cross the street, I would not have known. I tried to tell this to a Tesla service rep, but was told the wipers are controlled by the computer and there is nothing they can do.
Mfg Campaign: 11448052
Recall Date: Jan 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Corrective Action:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Additional Notes:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Mfg Campaign: 11448117
Recall Date: Jan 19, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Corrective Action:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Additional Notes:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Mfg Campaign: 11448117
Recall Date: Jan 19, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Corrective Action:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Additional Notes:
I was driving north on Wisconsin route 14 at about 60 mph in my Tesla model 3 using the cruise control.. When a large transportation truck came from the opposite direction, my Tesla suddenly braked sharply. A Ford model F150 truck was following behind me and almost crashed into the back of my car. Fortunately the driver was alert and by sharply apply his brakes on driving into the ditch he avoided colliding with me. This could have been (and nearly was) a lethal accident. I would urge that you put a recall on a Tesla vehicles until this problem is corrected. I have contacted other Tesla owners and they have experienced similar problems. I contacted my local Tesla service station and they seemed unconcerned about the problem. I urge you to issue a recall before someone is seriously hurt or killed.
Mfg Campaign: 11448117
Recall Date: Jan 19, 2022
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle displayed "no capable drive units" error at 106 miles on 10/08/2021. System shut down and stranded me in downtown Tampa traffic less than a mile from my home and fewer than five minutes after I started the car. All propulsion was lost and I did not have sufficient warning or time to process the situation and safely handle the vehicle. Tesla Tampa Service Center diagnosed a failed drive unit and took approximately 27 days to repair the vehicle. The service center invoice described the drive unit replacement as a goodwill repair and not a warranty failure. This seemed odd to me as goodwill repairs are generally special accommodations to satisfy customers. I was told there were parts delays. Tesla seems to be managing its supply chain to get these cars turned around to avoid lemon law exposure (my wait was just under one month) and to suppress the number of warranty failures by calling them goodwill repairs. All at the expense of customers. The service center was generally arrogant and noncommunicative in resolving the issue. Happy to gather records and discuss further.
Corrective Action:
Vehicle displayed "no capable drive units" error at 106 miles on 10/08/2021. System shut down and stranded me in downtown Tampa traffic less than a mile from my home and fewer than five minutes after I started the car. All propulsion was lost and I did not have sufficient warning or time to process the situation and safely handle the vehicle. Tesla Tampa Service Center diagnosed a failed drive unit and took approximately 27 days to repair the vehicle. The service center invoice described the drive unit replacement as a goodwill repair and not a warranty failure. This seemed odd to me as goodwill repairs are generally special accommodations to satisfy customers. I was told there were parts delays. Tesla seems to be managing its supply chain to get these cars turned around to avoid lemon law exposure (my wait was just under one month) and to suppress the number of warranty failures by calling them goodwill repairs. All at the expense of customers. The service center was generally arrogant and noncommunicative in resolving the issue. Happy to gather records and discuss further.
Additional Notes:
Vehicle displayed "no capable drive units" error at 106 miles on 10/08/2021. System shut down and stranded me in downtown Tampa traffic less than a mile from my home and fewer than five minutes after I started the car. All propulsion was lost and I did not have sufficient warning or time to process the situation and safely handle the vehicle. Tesla Tampa Service Center diagnosed a failed drive unit and took approximately 27 days to repair the vehicle. The service center invoice described the drive unit replacement as a goodwill repair and not a warranty failure. This seemed odd to me as goodwill repairs are generally special accommodations to satisfy customers. I was told there were parts delays. Tesla seems to be managing its supply chain to get these cars turned around to avoid lemon law exposure (my wait was just under one month) and to suppress the number of warranty failures by calling them goodwill repairs. All at the expense of customers. The service center was generally arrogant and noncommunicative in resolving the issue. Happy to gather records and discuss further.
Mfg Campaign: 11447867
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple phantom braking incidents on regular cruise control (not autopilot).
Corrective Action:
Multiple phantom braking incidents on regular cruise control (not autopilot).
Additional Notes:
Multiple phantom braking incidents on regular cruise control (not autopilot).
Mfg Campaign: 11447875
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The automatic rear trunk closure button gets water inside wetting the electrical wiring. It has caused my trunk to randomly open at times and more importantly, can cause an electrical fire. This has put my safety, as well as any passengers at risk for injury and or death. I have not reproduced the issue because it has not rained, nor have I had the car washed. I have notified Tesla of this approximately a month ago and they continue to cancel & reschedule my appointment. There seems to be no urgency to investigate or fix the issue. The vehicle has not been inspected by anyone to date. There was no warning lamps or messages prior to the issue.
Corrective Action:
The automatic rear trunk closure button gets water inside wetting the electrical wiring. It has caused my trunk to randomly open at times and more importantly, can cause an electrical fire. This has put my safety, as well as any passengers at risk for injury and or death. I have not reproduced the issue because it has not rained, nor have I had the car washed. I have notified Tesla of this approximately a month ago and they continue to cancel & reschedule my appointment. There seems to be no urgency to investigate or fix the issue. The vehicle has not been inspected by anyone to date. There was no warning lamps or messages prior to the issue.
Additional Notes:
The automatic rear trunk closure button gets water inside wetting the electrical wiring. It has caused my trunk to randomly open at times and more importantly, can cause an electrical fire. This has put my safety, as well as any passengers at risk for injury and or death. I have not reproduced the issue because it has not rained, nor have I had the car washed. I have notified Tesla of this approximately a month ago and they continue to cancel & reschedule my appointment. There seems to be no urgency to investigate or fix the issue. The vehicle has not been inspected by anyone to date. There was no warning lamps or messages prior to the issue.
Mfg Campaign: 11447944
Recall Date: Jan 18, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving on the beltway around Washington DC the weather conditions were variable and the revised user interface in version 11 of the Model 3 software made changing the defroster settings dangerous while in traffic. Previously, it was a single icon on the control screen. Now it requires a push of an icon and a search for the correct controls and adjustments.
Corrective Action:
Driving on the beltway around Washington DC the weather conditions were variable and the revised user interface in version 11 of the Model 3 software made changing the defroster settings dangerous while in traffic. Previously, it was a single icon on the control screen. Now it requires a push of an icon and a search for the correct controls and adjustments.
Additional Notes:
Driving on the beltway around Washington DC the weather conditions were variable and the revised user interface in version 11 of the Model 3 software made changing the defroster settings dangerous while in traffic. Previously, it was a single icon on the control screen. Now it requires a push of an icon and a search for the correct controls and adjustments.
Mfg Campaign: 11447676
Recall Date: Jan 16, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving in cruise control the car will break suddenly for no reason. I had a close call to where I was worried that the car behind me would hit me. The sudden breaking has happened many times. It's terrifying. I had to quit using auto pilot and cruise control when someone is following me for that reason. When I contacted Tesla about the concern they replied saying that they completed a hardware diagnostic on the vehicle and determined that there is no hardware failure. I provided them with the timestamps for the dashcam for several incidents. This is a HUGE safety concern. The cruise control system is dangerous.
Corrective Action:
While driving in cruise control the car will break suddenly for no reason. I had a close call to where I was worried that the car behind me would hit me. The sudden breaking has happened many times. It's terrifying. I had to quit using auto pilot and cruise control when someone is following me for that reason. When I contacted Tesla about the concern they replied saying that they completed a hardware diagnostic on the vehicle and determined that there is no hardware failure. I provided them with the timestamps for the dashcam for several incidents. This is a HUGE safety concern. The cruise control system is dangerous.
Additional Notes:
While driving in cruise control the car will break suddenly for no reason. I had a close call to where I was worried that the car behind me would hit me. The sudden breaking has happened many times. It's terrifying. I had to quit using auto pilot and cruise control when someone is following me for that reason. When I contacted Tesla about the concern they replied saying that they completed a hardware diagnostic on the vehicle and determined that there is no hardware failure. I provided them with the timestamps for the dashcam for several incidents. This is a HUGE safety concern. The cruise control system is dangerous.
Mfg Campaign: 11447475
Recall Date: Jan 14, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla removed the ability to hang up a phone call via the steering wheel buttons which poses a massive safety issue. Currently the only ways to end a phone call are: 1- Having the person on the other end of the call end the call 2- Press the "end" button on the touchscreen (more details below) 3- Press the "end" button on the phone itself (note: physically interacting with a phone while driving is illegal in Georgia so this is not a viable option) The touchscreen generally has the phone call status on the bottom-left of the screen when a call is active. However there are times when this goes away which causes the driver to be required to navigate through a non-intuitive menu to get the phone call to reappear on the screen. Those times are: 1- a text message comes in while a call is in progress. That text message covers the phone call status 2- the windshield wipers are manually activated while a call is in progress. The windshield wiper status covers the phone call status 3- software bugs often cause the phone call status to disappear entirely, requiring a driver to swipe through the screen until the phone call status reappears Ending a phone call with a physical button was previously an option on the Model 3, as well as other Tesla models. Removing that option is a danger to drivers, passengers, and pedestrians as distracted driving is a huge factor in automobile accidents.
Corrective Action:
Tesla removed the ability to hang up a phone call via the steering wheel buttons which poses a massive safety issue. Currently the only ways to end a phone call are: 1- Having the person on the other end of the call end the call 2- Press the "end" button on the touchscreen (more details below) 3- Press the "end" button on the phone itself (note: physically interacting with a phone while driving is illegal in Georgia so this is not a viable option) The touchscreen generally has the phone call status on the bottom-left of the screen when a call is active. However there are times when this goes away which causes the driver to be required to navigate through a non-intuitive menu to get the phone call to reappear on the screen. Those times are: 1- a text message comes in while a call is in progress. That text message covers the phone call status 2- the windshield wipers are manually activated while a call is in progress. The windshield wiper status covers the phone call status 3- software bugs often cause the phone call status to disappear entirely, requiring a driver to swipe through the screen until the phone call status reappears Ending a phone call with a physical button was previously an option on the Model 3, as well as other Tesla models. Removing that option is a danger to drivers, passengers, and pedestrians as distracted driving is a huge factor in automobile accidents.
Additional Notes:
Tesla removed the ability to hang up a phone call via the steering wheel buttons which poses a massive safety issue. Currently the only ways to end a phone call are: 1- Having the person on the other end of the call end the call 2- Press the "end" button on the touchscreen (more details below) 3- Press the "end" button on the phone itself (note: physically interacting with a phone while driving is illegal in Georgia so this is not a viable option) The touchscreen generally has the phone call status on the bottom-left of the screen when a call is active. However there are times when this goes away which causes the driver to be required to navigate through a non-intuitive menu to get the phone call to reappear on the screen. Those times are: 1- a text message comes in while a call is in progress. That text message covers the phone call status 2- the windshield wipers are manually activated while a call is in progress. The windshield wiper status covers the phone call status 3- software bugs often cause the phone call status to disappear entirely, requiring a driver to swipe through the screen until the phone call status reappears Ending a phone call with a physical button was previously an option on the Model 3, as well as other Tesla models. Removing that option is a danger to drivers, passengers, and pedestrians as distracted driving is a huge factor in automobile accidents.
Mfg Campaign: 11447509
Recall Date: Jan 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car repeatedly applies the brakes when the cruise control is engaged when there is no imminent safety issue. It will do this on the highway when vehicles are following putting me at risk for a rear end collision. When I use the cruise on secondary roads (to stay under the speed limit) the behavior is similar. The car will apply brakes for passing shadows, again putting me at risk for a rear end collision. I no longer use the cruise function because the braking operation is unpredictable and it is, in my opinion, generally hazardous.
Corrective Action:
The car repeatedly applies the brakes when the cruise control is engaged when there is no imminent safety issue. It will do this on the highway when vehicles are following putting me at risk for a rear end collision. When I use the cruise on secondary roads (to stay under the speed limit) the behavior is similar. The car will apply brakes for passing shadows, again putting me at risk for a rear end collision. I no longer use the cruise function because the braking operation is unpredictable and it is, in my opinion, generally hazardous.
Additional Notes:
The car repeatedly applies the brakes when the cruise control is engaged when there is no imminent safety issue. It will do this on the highway when vehicles are following putting me at risk for a rear end collision. When I use the cruise on secondary roads (to stay under the speed limit) the behavior is similar. The car will apply brakes for passing shadows, again putting me at risk for a rear end collision. I no longer use the cruise function because the braking operation is unpredictable and it is, in my opinion, generally hazardous.
Mfg Campaign: 11447292
Recall Date: Jan 13, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The heat stops working at cold conditions. Many other users have reported this problem, after going into service I was told there is a sensor that is out in the open behind the bumper that when exposed to snow and rain can freeze and causes heat to stop working. I have experienced this myself when going on a trip back home from upstate NY to NC , I had no heat with temps outside being at 3 degrees F , not only was the car extremely cold causing me and my wife to get sick , but you can not use the defrost because there is no heat. So there is absolutely no visibility since there’s frost on all windows that you cant do anything about.
Corrective Action:
The heat stops working at cold conditions. Many other users have reported this problem, after going into service I was told there is a sensor that is out in the open behind the bumper that when exposed to snow and rain can freeze and causes heat to stop working. I have experienced this myself when going on a trip back home from upstate NY to NC , I had no heat with temps outside being at 3 degrees F , not only was the car extremely cold causing me and my wife to get sick , but you can not use the defrost because there is no heat. So there is absolutely no visibility since there’s frost on all windows that you cant do anything about.
Additional Notes:
The heat stops working at cold conditions. Many other users have reported this problem, after going into service I was told there is a sensor that is out in the open behind the bumper that when exposed to snow and rain can freeze and causes heat to stop working. I have experienced this myself when going on a trip back home from upstate NY to NC , I had no heat with temps outside being at 3 degrees F , not only was the car extremely cold causing me and my wife to get sick , but you can not use the defrost because there is no heat. So there is absolutely no visibility since there’s frost on all windows that you cant do anything about.
Mfg Campaign: 11447214
Recall Date: Jan 12, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The heat stops working at cold conditions. Many other users have reported this problem, after going into service I was told there is a sensor that is out in the open behind the bumper that when exposed to snow and rain can freeze and causes heat to stop working. I have experienced this myself when going on a trip back home from upstate NY to NC , I had no heat with temps outside being at 3 degrees F , not only was the car extremely cold causing me and my wife to get sick , but you can not use the defrost because there is no heat. So there is absolutely no visibility since there’s frost on all windows that you cant do anything about.
Corrective Action:
The heat stops working at cold conditions. Many other users have reported this problem, after going into service I was told there is a sensor that is out in the open behind the bumper that when exposed to snow and rain can freeze and causes heat to stop working. I have experienced this myself when going on a trip back home from upstate NY to NC , I had no heat with temps outside being at 3 degrees F , not only was the car extremely cold causing me and my wife to get sick , but you can not use the defrost because there is no heat. So there is absolutely no visibility since there’s frost on all windows that you cant do anything about.
Additional Notes:
The heat stops working at cold conditions. Many other users have reported this problem, after going into service I was told there is a sensor that is out in the open behind the bumper that when exposed to snow and rain can freeze and causes heat to stop working. I have experienced this myself when going on a trip back home from upstate NY to NC , I had no heat with temps outside being at 3 degrees F , not only was the car extremely cold causing me and my wife to get sick , but you can not use the defrost because there is no heat. So there is absolutely no visibility since there’s frost on all windows that you cant do anything about.
Mfg Campaign: 11447214
Recall Date: Jan 12, 2022
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