Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Consumer Complaints
1.1K ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Corrective Action:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Additional Notes:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Mfg Campaign: 11450653
Recall Date: Feb 6, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Corrective Action:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Additional Notes:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Mfg Campaign: 11450653
Recall Date: Feb 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Corrective Action:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Additional Notes:
Phantom breaking. The basic autopilot cruise control frequently + aggressively brake as it detects phantom threats due to obscured sensors. Car can brake from 65 to e.g. 40mph rapidly, causing more risk, due to the rapid deceleration. Car needs a basic cruise control feature
Mfg Campaign: 11450653
Recall Date: Feb 6, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Mfg Campaign: 11450544
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Mfg Campaign: 11450544
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - cruise control. How was your safety or the safety of others put at risk? - traveling at 55-60 mph on a 2 lane highway at night when the car suddenly put on brakes because it must of saw something but there was nothing. I believe this is called "ghost braking". There was a car behind us and had to slow down as well. Luckily no accident was caused but scared my wife and I. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It happened so fast I did not see any warning lights. The car just suddenly started to brake hard.
Mfg Campaign: 11450544
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Corrective Action:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Additional Notes:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Mfg Campaign: 11450559
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Corrective Action:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Additional Notes:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Mfg Campaign: 11450559
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Corrective Action:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Additional Notes:
We recently purchased a new Tesla Model 3. This vehicle has Tesla Vision and doesn't have the radar unit to assist with TACC or Autosteer. With this vehicle, it has phantom braking on a frequently basis. For example, I drive on a two lane highway and in a 20 mile drive in clear daylight the vehicle will phantom brake anywhere from 5-10 during the trip. These phantom braking vary from random light braking for no reason to full on hard braking. Fortunately, we've been lucky not to have anyone behind us when these incidents occur. I've contacted Tesla and given them multiple dates and times. I was told that they were able to look at some data on the car and it appears everything is working as it should and it "should" get better with updates. I was also given a bunch of excuses why it was working as it should. I even sent Tesla a video of it doing a hard phantom brake and i was told that the highway was narrow. I've argued with them that this is occurring every day on every drive when we are on a two lane highway. I basically get told that it's functioning as it should, which clearly it is not. When I tell them I owned a 2019 Model 3 and we had zero phantom braking issues with it, but they have no answers. I feel their go to answers are it's a software issue and blame the engineers, which us customers don't have access to. This is going to cause a crash one day if this issue isn't taken seriously.
Mfg Campaign: 11450559
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Corrective Action:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Additional Notes:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Mfg Campaign: 11450587
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Corrective Action:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Additional Notes:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Mfg Campaign: 11450587
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Corrective Action:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Additional Notes:
The car keeps abruptly braking between 10-20 mph speed reduction while at highway speeds. Seems to be when there's minor hills or curves but otherwise entirely open road without nearby vehicles. Happening in a 4 lane and 2 lane highway with cruise control set (not self driving or autopilot) and the autopilot, autosteer, forward collision warning, and automatic emergency braking options are all confirmed OFF.
Mfg Campaign: 11450587
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Adaptive cruise control is becoming dangerous on two lane roads. It repeatedly tries to slam on the brakes as if there is an obstacle whenever a large truck or similar vehicle passes in the oncoming lane. It is dangerous to vehicles driving behind us and defeats the purpose of having adaptive cruise control.
Corrective Action:
Adaptive cruise control is becoming dangerous on two lane roads. It repeatedly tries to slam on the brakes as if there is an obstacle whenever a large truck or similar vehicle passes in the oncoming lane. It is dangerous to vehicles driving behind us and defeats the purpose of having adaptive cruise control.
Additional Notes:
Adaptive cruise control is becoming dangerous on two lane roads. It repeatedly tries to slam on the brakes as if there is an obstacle whenever a large truck or similar vehicle passes in the oncoming lane. It is dangerous to vehicles driving behind us and defeats the purpose of having adaptive cruise control.
Mfg Campaign: 11450603
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car has been phantom braking wrecklessly since July and has not been fixed. It almost caused an accident yesterday morning on the way home from my work. There was a vehicle approaching in the oncoming traffic lane and the lights were on. My car slammed on its brakes causing the person behind me to swerve. If it is low light conditions and a car is approaching in the oncoming traffic lane my Tesla will phantom brake almost always. This started with the vision only vehicles as my past Teslas with radar did not do this. It is now impossible to drive in low light conditions even with cruise control without the car slamming on its brakes constantly in autopilot or cruise.
Corrective Action:
The car has been phantom braking wrecklessly since July and has not been fixed. It almost caused an accident yesterday morning on the way home from my work. There was a vehicle approaching in the oncoming traffic lane and the lights were on. My car slammed on its brakes causing the person behind me to swerve. If it is low light conditions and a car is approaching in the oncoming traffic lane my Tesla will phantom brake almost always. This started with the vision only vehicles as my past Teslas with radar did not do this. It is now impossible to drive in low light conditions even with cruise control without the car slamming on its brakes constantly in autopilot or cruise.
Additional Notes:
The car has been phantom braking wrecklessly since July and has not been fixed. It almost caused an accident yesterday morning on the way home from my work. There was a vehicle approaching in the oncoming traffic lane and the lights were on. My car slammed on its brakes causing the person behind me to swerve. If it is low light conditions and a car is approaching in the oncoming traffic lane my Tesla will phantom brake almost always. This started with the vision only vehicles as my past Teslas with radar did not do this. It is now impossible to drive in low light conditions even with cruise control without the car slamming on its brakes constantly in autopilot or cruise.
Mfg Campaign: 11450611
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have experienced several incidents of “phantom braking.” The brakes automatically apply, slowing the car abruptly, when there is no discernible reason.
Corrective Action:
I have experienced several incidents of “phantom braking.” The brakes automatically apply, slowing the car abruptly, when there is no discernible reason.
Additional Notes:
I have experienced several incidents of “phantom braking.” The brakes automatically apply, slowing the car abruptly, when there is no discernible reason.
Mfg Campaign: 11450349
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Car applied brakes while cruise control was engaged. There were no other vehicles around (either in front, approaching, or behind)
Corrective Action:
Car applied brakes while cruise control was engaged. There were no other vehicles around (either in front, approaching, or behind)
Additional Notes:
Car applied brakes while cruise control was engaged. There were no other vehicles around (either in front, approaching, or behind)
Mfg Campaign: 11450366
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since about November Tesla has been doing random emergency braking both day and night in the middle of the highway almost causing numerous near miss accidents while on auto pilot. Also scaring the hell out myself and other passengers. It sends my dog in the back seat flying forward too.
Corrective Action:
Since about November Tesla has been doing random emergency braking both day and night in the middle of the highway almost causing numerous near miss accidents while on auto pilot. Also scaring the hell out myself and other passengers. It sends my dog in the back seat flying forward too.
Additional Notes:
Since about November Tesla has been doing random emergency braking both day and night in the middle of the highway almost causing numerous near miss accidents while on auto pilot. Also scaring the hell out myself and other passengers. It sends my dog in the back seat flying forward too.
Mfg Campaign: 11450368
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving 65 on Highway 12 in California with the cruise control on and the car hit the brakes for no reason. I was not using autopilot, I was still controlling the steering. The car behind me had to slam on their brakes to avoid hitting me. This has happened several times and I am not afraid to use cruise control
Corrective Action:
I was driving 65 on Highway 12 in California with the cruise control on and the car hit the brakes for no reason. I was not using autopilot, I was still controlling the steering. The car behind me had to slam on their brakes to avoid hitting me. This has happened several times and I am not afraid to use cruise control
Additional Notes:
I was driving 65 on Highway 12 in California with the cruise control on and the car hit the brakes for no reason. I was not using autopilot, I was still controlling the steering. The car behind me had to slam on their brakes to avoid hitting me. This has happened several times and I am not afraid to use cruise control
Mfg Campaign: 11450370
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.
Corrective Action:
While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.
Additional Notes:
While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.
Mfg Campaign: 11450371
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.
Corrective Action:
While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.
Additional Notes:
While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.
Mfg Campaign: 11450371
Recall Date: Feb 4, 2022
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