Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Consumer Complaints
1.1K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When driving the Tesla model 3 in cruise control, It will without warning apply the brakes. I have to then accelerate and then take it out of cruise control. The issue has happened about a dozen times and only happens while in cruise control. It happened most recently today but has happened in previous days.
Corrective Action:
When driving the Tesla model 3 in cruise control, It will without warning apply the brakes. I have to then accelerate and then take it out of cruise control. The issue has happened about a dozen times and only happens while in cruise control. It happened most recently today but has happened in previous days.
Additional Notes:
When driving the Tesla model 3 in cruise control, It will without warning apply the brakes. I have to then accelerate and then take it out of cruise control. The issue has happened about a dozen times and only happens while in cruise control. It happened most recently today but has happened in previous days.
Mfg Campaign: 11527616
Recall Date: Jun 18, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
When trying to seat belt on, under normal conditions, seat belt fails to engage. The belt is stuck in full locked mode. Issue happens intermittently. Failure of seat belt forces no occupancy of front passenger seat, as the only alternative would be to not wear a belt. This raises the following concern: 1. Will the belt fail to work properly in case of a crash event? 2. Will the belt disengage when normal driving. TESLA did NOT replace the belt under warranty and out of concern for my passengers, I replaced it under my own cost
Corrective Action:
When trying to seat belt on, under normal conditions, seat belt fails to engage. The belt is stuck in full locked mode. Issue happens intermittently. Failure of seat belt forces no occupancy of front passenger seat, as the only alternative would be to not wear a belt. This raises the following concern: 1. Will the belt fail to work properly in case of a crash event? 2. Will the belt disengage when normal driving. TESLA did NOT replace the belt under warranty and out of concern for my passengers, I replaced it under my own cost
Additional Notes:
When trying to seat belt on, under normal conditions, seat belt fails to engage. The belt is stuck in full locked mode. Issue happens intermittently. Failure of seat belt forces no occupancy of front passenger seat, as the only alternative would be to not wear a belt. This raises the following concern: 1. Will the belt fail to work properly in case of a crash event? 2. Will the belt disengage when normal driving. TESLA did NOT replace the belt under warranty and out of concern for my passengers, I replaced it under my own cost
Mfg Campaign: 11527361
Recall Date: Jun 16, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Corrective Action:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Additional Notes:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Mfg Campaign: 11526811
Recall Date: Jun 13, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Corrective Action:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Additional Notes:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Mfg Campaign: 11526811
Recall Date: Jun 13, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Corrective Action:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Additional Notes:
The incident first happend (and has been happening ever since) on I-8, I-10, I-20 east bound 2 days ago. Driving on EB I-8 with speed limits 75MPH, engaged Tesla's well touted onboard Enhanced Auto Pilot (EAP) with Auto Steer control. There was no one ahead of us for over a mile. The weather was clear and sunny, time of incident around noon. Max speed was set to 75 on EAP. All of a sudden, we felt a jerky motion, and realized the EAP has activated brakes, dropping speed from set 75 to about 50mph. No visual or audible alarms, the EAP did not disengage. The driver took over to speed up to avoid being rear ended by vehicles coming behind us. It happened several times more during our trip and then we decided to manually drive. We have video documentation available.
Mfg Campaign: 11526811
Recall Date: Jun 13, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Corrective Action:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Additional Notes:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Mfg Campaign: 11523406
Recall Date: May 23, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Corrective Action:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Additional Notes:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Mfg Campaign: 11523406
Recall Date: May 23, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Corrective Action:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Additional Notes:
On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone. As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph. The scroll wheel didn't work. As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph. These issues continued. I took the exit on Double R Blvd to turn right. As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work. Approaching the exit, I then applied the brake. The regenerative braking function did not apply. As a result, it felt like the cruise control didn't turn off. However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd. The car didn't move. Using the right stalk, I tried shifting into drive, reverse, and back. All this time, the drive (D) and reverse (R) indications on the CRT did not show. I let off the brake and the car inched forward. I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse). I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally. I continued to drive and the CRT screen went completely black. I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen. Within a mile or so, everything came back on the screen and worked normally. I then reached my destination. When I returned to the car, it was as if nothing had happened.
Mfg Campaign: 11523406
Recall Date: May 23, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This same event has happened to me approximately 3-4 times since owning the vehicle. It occurs randomly without warning. The vehicle screen will randomly and suddenly freeze up and render itself inoperable. Eventually, the screen will reset itself or I will have to manually force a reset. After about 5-10 minutes, the screen will reset and the problem goes away. During the 5-10 minutes of the screen not operating, I cannot see or change any of the vehicles controls; loss of HVAC control, cannot turn on windshield wipers, cannot see vehicle speed, don't know if turn signals are on/off (also lose audible sounds when turn signals are on) are the major safety related losses; you essentially lose all control over the vehicle settings/controls. Vehicle continues to drive as normal, and all functions are restored after reset is complete.
Corrective Action:
This same event has happened to me approximately 3-4 times since owning the vehicle. It occurs randomly without warning. The vehicle screen will randomly and suddenly freeze up and render itself inoperable. Eventually, the screen will reset itself or I will have to manually force a reset. After about 5-10 minutes, the screen will reset and the problem goes away. During the 5-10 minutes of the screen not operating, I cannot see or change any of the vehicles controls; loss of HVAC control, cannot turn on windshield wipers, cannot see vehicle speed, don't know if turn signals are on/off (also lose audible sounds when turn signals are on) are the major safety related losses; you essentially lose all control over the vehicle settings/controls. Vehicle continues to drive as normal, and all functions are restored after reset is complete.
Additional Notes:
This same event has happened to me approximately 3-4 times since owning the vehicle. It occurs randomly without warning. The vehicle screen will randomly and suddenly freeze up and render itself inoperable. Eventually, the screen will reset itself or I will have to manually force a reset. After about 5-10 minutes, the screen will reset and the problem goes away. During the 5-10 minutes of the screen not operating, I cannot see or change any of the vehicles controls; loss of HVAC control, cannot turn on windshield wipers, cannot see vehicle speed, don't know if turn signals are on/off (also lose audible sounds when turn signals are on) are the major safety related losses; you essentially lose all control over the vehicle settings/controls. Vehicle continues to drive as normal, and all functions are restored after reset is complete.
Mfg Campaign: 11523177
Recall Date: May 22, 2023
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This same event has happened to me approximately 3-4 times since owning the vehicle. It occurs randomly without warning. The vehicle screen will randomly and suddenly freeze up and render itself inoperable. Eventually, the screen will reset itself or I will have to manually force a reset. After about 5-10 minutes, the screen will reset and the problem goes away. During the 5-10 minutes of the screen not operating, I cannot see or change any of the vehicles controls; loss of HVAC control, cannot turn on windshield wipers, cannot see vehicle speed, don't know if turn signals are on/off (also lose audible sounds when turn signals are on) are the major safety related losses; you essentially lose all control over the vehicle settings/controls. Vehicle continues to drive as normal, and all functions are restored after reset is complete.
Corrective Action:
This same event has happened to me approximately 3-4 times since owning the vehicle. It occurs randomly without warning. The vehicle screen will randomly and suddenly freeze up and render itself inoperable. Eventually, the screen will reset itself or I will have to manually force a reset. After about 5-10 minutes, the screen will reset and the problem goes away. During the 5-10 minutes of the screen not operating, I cannot see or change any of the vehicles controls; loss of HVAC control, cannot turn on windshield wipers, cannot see vehicle speed, don't know if turn signals are on/off (also lose audible sounds when turn signals are on) are the major safety related losses; you essentially lose all control over the vehicle settings/controls. Vehicle continues to drive as normal, and all functions are restored after reset is complete.
Additional Notes:
This same event has happened to me approximately 3-4 times since owning the vehicle. It occurs randomly without warning. The vehicle screen will randomly and suddenly freeze up and render itself inoperable. Eventually, the screen will reset itself or I will have to manually force a reset. After about 5-10 minutes, the screen will reset and the problem goes away. During the 5-10 minutes of the screen not operating, I cannot see or change any of the vehicles controls; loss of HVAC control, cannot turn on windshield wipers, cannot see vehicle speed, don't know if turn signals are on/off (also lose audible sounds when turn signals are on) are the major safety related losses; you essentially lose all control over the vehicle settings/controls. Vehicle continues to drive as normal, and all functions are restored after reset is complete.
Mfg Campaign: 11523177
Recall Date: May 22, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my Tesla model 3 in October 2021. I no longer can view my backup camera or side camera when signaling and reversing. gps doesn’t work. Warning collision doesn’t detect. No warning lamps or messages. I schedule a service and they might think it’s a failed mcu. It’s no longer under warranty since I put 79000 miles on it. Car isn’t even two years old and if mcu failed. I think it should be replace for free if it less than two years, miles shouldn’t count.
Corrective Action:
I bought my Tesla model 3 in October 2021. I no longer can view my backup camera or side camera when signaling and reversing. gps doesn’t work. Warning collision doesn’t detect. No warning lamps or messages. I schedule a service and they might think it’s a failed mcu. It’s no longer under warranty since I put 79000 miles on it. Car isn’t even two years old and if mcu failed. I think it should be replace for free if it less than two years, miles shouldn’t count.
Additional Notes:
I bought my Tesla model 3 in October 2021. I no longer can view my backup camera or side camera when signaling and reversing. gps doesn’t work. Warning collision doesn’t detect. No warning lamps or messages. I schedule a service and they might think it’s a failed mcu. It’s no longer under warranty since I put 79000 miles on it. Car isn’t even two years old and if mcu failed. I think it should be replace for free if it less than two years, miles shouldn’t count.
Mfg Campaign: 11522805
Recall Date: May 19, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 25 MPH as he was exiting a highway and slowing for a traffic signal at the bottom of the off-ramp his brakes failed to engage. The contact stated the brake pedal was stiff and he had attempted to use full leg force to depress the brake pedal. The contact's vehicle ran the traffic signal and the contact stated he hit the right front end of a vehicle that was across traffic from him. The contact stated no warning light was illuminated. The contact stated that the crash stopped his vehicle and the other vehicle. The contact said that the air bags had been deployed and that the left front end of his vehicle was crushed into the left wheel well. The contact stated that the other vehicle received only light damage to the right end of the bumper due to it being higher than his vehicle. The contact stated that the police were on the scene and filed a report. The other vehicle was able to drive away, and the contact's vehicle was towed to an impound lot. The contact stated that his insurance provider declared the contact's vehicle a total loss. The vehicle had not been diagnosed or repaired. The contact stated that prior to the crash he had attempted to engage his cruise control while on the highway and it would not work. The contact stated that when he engaged the cruise control the windshield wipers would activate and he stopped attempting to use cruise control. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 25 MPH as he was exiting a highway and slowing for a traffic signal at the bottom of the off-ramp his brakes failed to engage. The contact stated the brake pedal was stiff and he had attempted to use full leg force to depress the brake pedal. The contact's vehicle ran the traffic signal and the contact stated he hit the right front end of a vehicle that was across traffic from him. The contact stated no warning light was illuminated. The contact stated that the crash stopped his vehicle and the other vehicle. The contact said that the air bags had been deployed and that the left front end of his vehicle was crushed into the left wheel well. The contact stated that the other vehicle received only light damage to the right end of the bumper due to it being higher than his vehicle. The contact stated that the police were on the scene and filed a report. The other vehicle was able to drive away, and the contact's vehicle was towed to an impound lot. The contact stated that his insurance provider declared the contact's vehicle a total loss. The vehicle had not been diagnosed or repaired. The contact stated that prior to the crash he had attempted to engage his cruise control while on the highway and it would not work. The contact stated that when he engaged the cruise control the windshield wipers would activate and he stopped attempting to use cruise control. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 25 MPH as he was exiting a highway and slowing for a traffic signal at the bottom of the off-ramp his brakes failed to engage. The contact stated the brake pedal was stiff and he had attempted to use full leg force to depress the brake pedal. The contact's vehicle ran the traffic signal and the contact stated he hit the right front end of a vehicle that was across traffic from him. The contact stated no warning light was illuminated. The contact stated that the crash stopped his vehicle and the other vehicle. The contact said that the air bags had been deployed and that the left front end of his vehicle was crushed into the left wheel well. The contact stated that the other vehicle received only light damage to the right end of the bumper due to it being higher than his vehicle. The contact stated that the police were on the scene and filed a report. The other vehicle was able to drive away, and the contact's vehicle was towed to an impound lot. The contact stated that his insurance provider declared the contact's vehicle a total loss. The vehicle had not been diagnosed or repaired. The contact stated that prior to the crash he had attempted to engage his cruise control while on the highway and it would not work. The contact stated that when he engaged the cruise control the windshield wipers would activate and he stopped attempting to use cruise control. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11522497
Recall Date: May 17, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 25 MPH as he was exiting a highway and slowing for a traffic signal at the bottom of the off-ramp his brakes failed to engage. The contact stated the brake pedal was stiff and he had attempted to use full leg force to depress the brake pedal. The contact's vehicle ran the traffic signal and the contact stated he hit the right front end of a vehicle that was across traffic from him. The contact stated no warning light was illuminated. The contact stated that the crash stopped his vehicle and the other vehicle. The contact said that the air bags had been deployed and that the left front end of his vehicle was crushed into the left wheel well. The contact stated that the other vehicle received only light damage to the right end of the bumper due to it being higher than his vehicle. The contact stated that the police were on the scene and filed a report. The other vehicle was able to drive away, and the contact's vehicle was towed to an impound lot. The contact stated that his insurance provider declared the contact's vehicle a total loss. The vehicle had not been diagnosed or repaired. The contact stated that prior to the crash he had attempted to engage his cruise control while on the highway and it would not work. The contact stated that when he engaged the cruise control the windshield wipers would activate and he stopped attempting to use cruise control. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 25 MPH as he was exiting a highway and slowing for a traffic signal at the bottom of the off-ramp his brakes failed to engage. The contact stated the brake pedal was stiff and he had attempted to use full leg force to depress the brake pedal. The contact's vehicle ran the traffic signal and the contact stated he hit the right front end of a vehicle that was across traffic from him. The contact stated no warning light was illuminated. The contact stated that the crash stopped his vehicle and the other vehicle. The contact said that the air bags had been deployed and that the left front end of his vehicle was crushed into the left wheel well. The contact stated that the other vehicle received only light damage to the right end of the bumper due to it being higher than his vehicle. The contact stated that the police were on the scene and filed a report. The other vehicle was able to drive away, and the contact's vehicle was towed to an impound lot. The contact stated that his insurance provider declared the contact's vehicle a total loss. The vehicle had not been diagnosed or repaired. The contact stated that prior to the crash he had attempted to engage his cruise control while on the highway and it would not work. The contact stated that when he engaged the cruise control the windshield wipers would activate and he stopped attempting to use cruise control. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 25 MPH as he was exiting a highway and slowing for a traffic signal at the bottom of the off-ramp his brakes failed to engage. The contact stated the brake pedal was stiff and he had attempted to use full leg force to depress the brake pedal. The contact's vehicle ran the traffic signal and the contact stated he hit the right front end of a vehicle that was across traffic from him. The contact stated no warning light was illuminated. The contact stated that the crash stopped his vehicle and the other vehicle. The contact said that the air bags had been deployed and that the left front end of his vehicle was crushed into the left wheel well. The contact stated that the other vehicle received only light damage to the right end of the bumper due to it being higher than his vehicle. The contact stated that the police were on the scene and filed a report. The other vehicle was able to drive away, and the contact's vehicle was towed to an impound lot. The contact stated that his insurance provider declared the contact's vehicle a total loss. The vehicle had not been diagnosed or repaired. The contact stated that prior to the crash he had attempted to engage his cruise control while on the highway and it would not work. The contact stated that when he engaged the cruise control the windshield wipers would activate and he stopped attempting to use cruise control. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11522497
Recall Date: May 17, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Was using cruise control on a road trip, traveling through Arizona and the car jolted to stop three different times without advance notice or anything in the road. It was like slamming on the brakes. I was afraid to use it anymore, so now it’s like having a vehicle without cruise control feature. There were cars all around. We are fortunate no one hit us. This needs to be addressed. Googled and discovered it is called “phantom braking.” Hoping this serious safety issue will be fixed and no one gets hurt or dies because of it. Thank you
Corrective Action:
Was using cruise control on a road trip, traveling through Arizona and the car jolted to stop three different times without advance notice or anything in the road. It was like slamming on the brakes. I was afraid to use it anymore, so now it’s like having a vehicle without cruise control feature. There were cars all around. We are fortunate no one hit us. This needs to be addressed. Googled and discovered it is called “phantom braking.” Hoping this serious safety issue will be fixed and no one gets hurt or dies because of it. Thank you
Additional Notes:
Was using cruise control on a road trip, traveling through Arizona and the car jolted to stop three different times without advance notice or anything in the road. It was like slamming on the brakes. I was afraid to use it anymore, so now it’s like having a vehicle without cruise control feature. There were cars all around. We are fortunate no one hit us. This needs to be addressed. Googled and discovered it is called “phantom braking.” Hoping this serious safety issue will be fixed and no one gets hurt or dies because of it. Thank you
Mfg Campaign: 11521857
Recall Date: May 13, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Using cruise control or auto pilot and then the car randomly brakes.
Corrective Action:
Using cruise control or auto pilot and then the car randomly brakes.
Additional Notes:
Using cruise control or auto pilot and then the car randomly brakes.
Mfg Campaign: 11521726
Recall Date: May 12, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at 70 - 75 MPH with the cruise control activated, the vehicle experienced phantom braking. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,043.
Corrective Action:
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at 70 - 75 MPH with the cruise control activated, the vehicle experienced phantom braking. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,043.
Additional Notes:
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at 70 - 75 MPH with the cruise control activated, the vehicle experienced phantom braking. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,043.
Mfg Campaign: 11521022
Recall Date: May 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at 70 - 75 MPH with the cruise control activated, the vehicle experienced phantom braking. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,043.
Corrective Action:
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at 70 - 75 MPH with the cruise control activated, the vehicle experienced phantom braking. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,043.
Additional Notes:
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at 70 - 75 MPH with the cruise control activated, the vehicle experienced phantom braking. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,043.
Mfg Campaign: 11521022
Recall Date: May 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using the autopilot or cruise control feature The vehicle slams on the brakes without driver intervention. I found this appears to be a common problem called “ Phantom Braking” I opened ticket with the local Tesla facility but they required an accurate time storm of the incident to be able to troubleshoot the issue. This is a major safety issue and I request it be investigated as soon as possible. I read some news reports that Tesla Phantom Braking has caused major accidents and I don’t want to be in one.
Corrective Action:
While using the autopilot or cruise control feature The vehicle slams on the brakes without driver intervention. I found this appears to be a common problem called “ Phantom Braking” I opened ticket with the local Tesla facility but they required an accurate time storm of the incident to be able to troubleshoot the issue. This is a major safety issue and I request it be investigated as soon as possible. I read some news reports that Tesla Phantom Braking has caused major accidents and I don’t want to be in one.
Additional Notes:
While using the autopilot or cruise control feature The vehicle slams on the brakes without driver intervention. I found this appears to be a common problem called “ Phantom Braking” I opened ticket with the local Tesla facility but they required an accurate time storm of the incident to be able to troubleshoot the issue. This is a major safety issue and I request it be investigated as soon as possible. I read some news reports that Tesla Phantom Braking has caused major accidents and I don’t want to be in one.
Mfg Campaign: 11520638
Recall Date: May 5, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using the autopilot or cruise control feature The vehicle slams on the brakes without driver intervention. I found this appears to be a common problem called “ Phantom Braking” I opened ticket with the local Tesla facility but they required an accurate time storm of the incident to be able to troubleshoot the issue. This is a major safety issue and I request it be investigated as soon as possible. I read some news reports that Tesla Phantom Braking has caused major accidents and I don’t want to be in one.
Corrective Action:
While using the autopilot or cruise control feature The vehicle slams on the brakes without driver intervention. I found this appears to be a common problem called “ Phantom Braking” I opened ticket with the local Tesla facility but they required an accurate time storm of the incident to be able to troubleshoot the issue. This is a major safety issue and I request it be investigated as soon as possible. I read some news reports that Tesla Phantom Braking has caused major accidents and I don’t want to be in one.
Additional Notes:
While using the autopilot or cruise control feature The vehicle slams on the brakes without driver intervention. I found this appears to be a common problem called “ Phantom Braking” I opened ticket with the local Tesla facility but they required an accurate time storm of the incident to be able to troubleshoot the issue. This is a major safety issue and I request it be investigated as soon as possible. I read some news reports that Tesla Phantom Braking has caused major accidents and I don’t want to be in one.
Mfg Campaign: 11520638
Recall Date: May 5, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While on Autopilot, the car suddenly phantom brakes when there is no risk of any collision ahead. This has happened multiple times on high speed highways. Within 1 hour, this happened 5 times and caused near-collisions with the car following my car.
Corrective Action:
While on Autopilot, the car suddenly phantom brakes when there is no risk of any collision ahead. This has happened multiple times on high speed highways. Within 1 hour, this happened 5 times and caused near-collisions with the car following my car.
Additional Notes:
While on Autopilot, the car suddenly phantom brakes when there is no risk of any collision ahead. This has happened multiple times on high speed highways. Within 1 hour, this happened 5 times and caused near-collisions with the car following my car.
Mfg Campaign: 11518419
Recall Date: Apr 22, 2023
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