Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Corrective Action:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Additional Notes:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Mfg Campaign: 11300072
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Corrective Action:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Additional Notes:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Mfg Campaign: 11300100
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Corrective Action:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Additional Notes:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Mfg Campaign: 11300100
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Corrective Action:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Additional Notes:
DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS
Mfg Campaign: 11300100
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN
Corrective Action:
VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN
Additional Notes:
VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN
Mfg Campaign: 11300150
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN
Corrective Action:
VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN
Additional Notes:
VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN
Mfg Campaign: 11300150
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED
Corrective Action:
ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED
Additional Notes:
ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED
Mfg Campaign: 11300204
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED
Corrective Action:
ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED
Additional Notes:
ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED
Mfg Campaign: 11300204
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Corrective Action:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Additional Notes:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Mfg Campaign: 11299698
Recall Date: Jan 16, 2020
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Corrective Action:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Additional Notes:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Mfg Campaign: 11299698
Recall Date: Jan 16, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Corrective Action:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Additional Notes:
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
Mfg Campaign: 11299698
Recall Date: Jan 16, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I OWN A 2018 TESLA MODEL 3 MID-RANGE (NON-AUTOPILOT, NON-SELF-DRIVING, SOFTWARE UPDATE V10.2 - 2019.40.50.7). I EXPERIENCED A CRUISE CONTROL RELATED SAFETY DEFECT ON MY NON-SELF-DRIVING, NON- AUTOPILOT TESLA MODEL 3 SEVERAL TIMES SINCE 2019.40.2.1 UPDATE. FIRST TIME IT HAPPENED AT HIGHWAY SPEEDS. I WAS GOING 60-65MPH WITH NO CARS IN FRONT OF ME. I SET THE CRUISE CONTROL, LET MY FOOT OFF OF THE ACCELERATOR EXPECTING THE CRUISE CONTROL TO ACTIVE LIKE IT ALWAYS HAD IN THE PAST. SUDDENLY, INSTEAD OF MAINTAINING THE SPEED IT WAS SET AT IT, THE CAR SLOWED DOWN WITH FULL REGENERATIVE BRAKING TO BELOW 50MPH WHILE STILL INDICATING THE SET SPEED ON THE DISPLAY. I HAVE HAD THE CAR FOR OVER A YEAR (PURCHASED IN DECEMBER 2018) AND USE CAR WITH THE CRUISE CONTROL MORE OR LESS DAILY. THE ISSUE NEVER APPEARED UNTIL AFTER THE 2019.40.2.1 UPDATE. I WAS AWAY FROM HOME WHEN THE UPDATE WAS INSTALLED, SO I DIDN'T ACTUALLY START EXPERIENCING THE ISSUE UNTIL JANUARY 6, 2020 WHEN I RESUMED MY DAILY COMMUTE. THE MOST RECENT TIME IT HAPPENED, I WAS ACTUALLY ON MY WAY TO THE TESLA SERVICE CENTER IN BELLEVUE WA FOR AN UNRELATED SERVICE APPOINTMENT. IN THE THIS INSTANCE, I WAS TURNING RIGHT ONTO A FOUR LANE, NON-DIVIDED SURFACE STREET AND ACCELERATING FROM A STOPLIGHT. I REMEMBER ACCELERATING TO 33MPH AND SEEING THE USER INTERFACE FEEDBACK (BLACK CIRCLE AROUND THE SET SPEED) AS I ACTIVATED CRUISE CONTROL. BEFORE I COULD REACT, THE CAR HAD SLOWED TO ABOUT 20MPH, WHILE THE USER INTERFACE INDICATED THAT THE CRUISE CONTROL WAS STILL ACTIVE AT 33MPH. I WAS GOING UP A MODERATE HILL AT TIME. THE UPHILL COMBINED WITH THE FULL REGENERATIVE BRAKING EFFECT MADE ME FEEL UNSAFE TO SAY THE LEAST. I FELT FORTUNATE THAT THERE WERE NO CARS FOLLOWING CLOSELY BEHIND ME.
Corrective Action:
I OWN A 2018 TESLA MODEL 3 MID-RANGE (NON-AUTOPILOT, NON-SELF-DRIVING, SOFTWARE UPDATE V10.2 - 2019.40.50.7). I EXPERIENCED A CRUISE CONTROL RELATED SAFETY DEFECT ON MY NON-SELF-DRIVING, NON- AUTOPILOT TESLA MODEL 3 SEVERAL TIMES SINCE 2019.40.2.1 UPDATE. FIRST TIME IT HAPPENED AT HIGHWAY SPEEDS. I WAS GOING 60-65MPH WITH NO CARS IN FRONT OF ME. I SET THE CRUISE CONTROL, LET MY FOOT OFF OF THE ACCELERATOR EXPECTING THE CRUISE CONTROL TO ACTIVE LIKE IT ALWAYS HAD IN THE PAST. SUDDENLY, INSTEAD OF MAINTAINING THE SPEED IT WAS SET AT IT, THE CAR SLOWED DOWN WITH FULL REGENERATIVE BRAKING TO BELOW 50MPH WHILE STILL INDICATING THE SET SPEED ON THE DISPLAY. I HAVE HAD THE CAR FOR OVER A YEAR (PURCHASED IN DECEMBER 2018) AND USE CAR WITH THE CRUISE CONTROL MORE OR LESS DAILY. THE ISSUE NEVER APPEARED UNTIL AFTER THE 2019.40.2.1 UPDATE. I WAS AWAY FROM HOME WHEN THE UPDATE WAS INSTALLED, SO I DIDN'T ACTUALLY START EXPERIENCING THE ISSUE UNTIL JANUARY 6, 2020 WHEN I RESUMED MY DAILY COMMUTE. THE MOST RECENT TIME IT HAPPENED, I WAS ACTUALLY ON MY WAY TO THE TESLA SERVICE CENTER IN BELLEVUE WA FOR AN UNRELATED SERVICE APPOINTMENT. IN THE THIS INSTANCE, I WAS TURNING RIGHT ONTO A FOUR LANE, NON-DIVIDED SURFACE STREET AND ACCELERATING FROM A STOPLIGHT. I REMEMBER ACCELERATING TO 33MPH AND SEEING THE USER INTERFACE FEEDBACK (BLACK CIRCLE AROUND THE SET SPEED) AS I ACTIVATED CRUISE CONTROL. BEFORE I COULD REACT, THE CAR HAD SLOWED TO ABOUT 20MPH, WHILE THE USER INTERFACE INDICATED THAT THE CRUISE CONTROL WAS STILL ACTIVE AT 33MPH. I WAS GOING UP A MODERATE HILL AT TIME. THE UPHILL COMBINED WITH THE FULL REGENERATIVE BRAKING EFFECT MADE ME FEEL UNSAFE TO SAY THE LEAST. I FELT FORTUNATE THAT THERE WERE NO CARS FOLLOWING CLOSELY BEHIND ME.
Additional Notes:
I OWN A 2018 TESLA MODEL 3 MID-RANGE (NON-AUTOPILOT, NON-SELF-DRIVING, SOFTWARE UPDATE V10.2 - 2019.40.50.7). I EXPERIENCED A CRUISE CONTROL RELATED SAFETY DEFECT ON MY NON-SELF-DRIVING, NON- AUTOPILOT TESLA MODEL 3 SEVERAL TIMES SINCE 2019.40.2.1 UPDATE. FIRST TIME IT HAPPENED AT HIGHWAY SPEEDS. I WAS GOING 60-65MPH WITH NO CARS IN FRONT OF ME. I SET THE CRUISE CONTROL, LET MY FOOT OFF OF THE ACCELERATOR EXPECTING THE CRUISE CONTROL TO ACTIVE LIKE IT ALWAYS HAD IN THE PAST. SUDDENLY, INSTEAD OF MAINTAINING THE SPEED IT WAS SET AT IT, THE CAR SLOWED DOWN WITH FULL REGENERATIVE BRAKING TO BELOW 50MPH WHILE STILL INDICATING THE SET SPEED ON THE DISPLAY. I HAVE HAD THE CAR FOR OVER A YEAR (PURCHASED IN DECEMBER 2018) AND USE CAR WITH THE CRUISE CONTROL MORE OR LESS DAILY. THE ISSUE NEVER APPEARED UNTIL AFTER THE 2019.40.2.1 UPDATE. I WAS AWAY FROM HOME WHEN THE UPDATE WAS INSTALLED, SO I DIDN'T ACTUALLY START EXPERIENCING THE ISSUE UNTIL JANUARY 6, 2020 WHEN I RESUMED MY DAILY COMMUTE. THE MOST RECENT TIME IT HAPPENED, I WAS ACTUALLY ON MY WAY TO THE TESLA SERVICE CENTER IN BELLEVUE WA FOR AN UNRELATED SERVICE APPOINTMENT. IN THE THIS INSTANCE, I WAS TURNING RIGHT ONTO A FOUR LANE, NON-DIVIDED SURFACE STREET AND ACCELERATING FROM A STOPLIGHT. I REMEMBER ACCELERATING TO 33MPH AND SEEING THE USER INTERFACE FEEDBACK (BLACK CIRCLE AROUND THE SET SPEED) AS I ACTIVATED CRUISE CONTROL. BEFORE I COULD REACT, THE CAR HAD SLOWED TO ABOUT 20MPH, WHILE THE USER INTERFACE INDICATED THAT THE CRUISE CONTROL WAS STILL ACTIVE AT 33MPH. I WAS GOING UP A MODERATE HILL AT TIME. THE UPHILL COMBINED WITH THE FULL REGENERATIVE BRAKING EFFECT MADE ME FEEL UNSAFE TO SAY THE LEAST. I FELT FORTUNATE THAT THERE WERE NO CARS FOLLOWING CLOSELY BEHIND ME.
Mfg Campaign: 11299606
Recall Date: Jan 15, 2020
Tesla, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11299421
Recall Date: Jan 14, 2020
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11299421
Recall Date: Jan 14, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 01-03-2020 AT APPROX 1 PM PST WHILE DRIVING SOUTHBOUND ON HWY 5 AT 77 MILES PER HOUR, I HAD "AUTOPILOT" ENGAGED. A FEW TIMES THE RADIO CUT OUT AND ALL ICONS APPEARED ON THE SCREEN. REPEATED CHIMING WAS AUDIBLE. I THEN TRIED TO DISENGAGE "AUTOPILOT" BY TURNING THE STEERING WHEEL. "AUTOPILOT" WOULD NOT DISENGAGE. I THEN APPLIED THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WHEN I RELEASED THE BRAKE THE CAR SPED BACK UP TO THE PREVIOUS SPEED. "AUTOPILOT" WOULD NOT DISENGAGE. THE SCREEN REBOOTED ITSELF AND DURING THAT TIME I ATTEMPTED TO DISENGAGE THE "AUTOPILOT" WHICH WOULD NOT DISENGAGE. WHEN THE SCREEN CAME BACK ON AFTER THIS FIRST REBOOT IT WAS FROZEN AND WOULD NOT RESPOND TO ANY INPUT OR TOUCH. "AUTOPILOT" WAS STILL ENGAGED. THE SCREEN THEN REBOOTED A SECOND TIME AND WHEN IT CAME BACK ON IS WHEN I COULD ONLY THEN FULLY DISENGAGE THE "AUTOPILOT".
Corrective Action:
ON 01-03-2020 AT APPROX 1 PM PST WHILE DRIVING SOUTHBOUND ON HWY 5 AT 77 MILES PER HOUR, I HAD "AUTOPILOT" ENGAGED. A FEW TIMES THE RADIO CUT OUT AND ALL ICONS APPEARED ON THE SCREEN. REPEATED CHIMING WAS AUDIBLE. I THEN TRIED TO DISENGAGE "AUTOPILOT" BY TURNING THE STEERING WHEEL. "AUTOPILOT" WOULD NOT DISENGAGE. I THEN APPLIED THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WHEN I RELEASED THE BRAKE THE CAR SPED BACK UP TO THE PREVIOUS SPEED. "AUTOPILOT" WOULD NOT DISENGAGE. THE SCREEN REBOOTED ITSELF AND DURING THAT TIME I ATTEMPTED TO DISENGAGE THE "AUTOPILOT" WHICH WOULD NOT DISENGAGE. WHEN THE SCREEN CAME BACK ON AFTER THIS FIRST REBOOT IT WAS FROZEN AND WOULD NOT RESPOND TO ANY INPUT OR TOUCH. "AUTOPILOT" WAS STILL ENGAGED. THE SCREEN THEN REBOOTED A SECOND TIME AND WHEN IT CAME BACK ON IS WHEN I COULD ONLY THEN FULLY DISENGAGE THE "AUTOPILOT".
Additional Notes:
ON 01-03-2020 AT APPROX 1 PM PST WHILE DRIVING SOUTHBOUND ON HWY 5 AT 77 MILES PER HOUR, I HAD "AUTOPILOT" ENGAGED. A FEW TIMES THE RADIO CUT OUT AND ALL ICONS APPEARED ON THE SCREEN. REPEATED CHIMING WAS AUDIBLE. I THEN TRIED TO DISENGAGE "AUTOPILOT" BY TURNING THE STEERING WHEEL. "AUTOPILOT" WOULD NOT DISENGAGE. I THEN APPLIED THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WHEN I RELEASED THE BRAKE THE CAR SPED BACK UP TO THE PREVIOUS SPEED. "AUTOPILOT" WOULD NOT DISENGAGE. THE SCREEN REBOOTED ITSELF AND DURING THAT TIME I ATTEMPTED TO DISENGAGE THE "AUTOPILOT" WHICH WOULD NOT DISENGAGE. WHEN THE SCREEN CAME BACK ON AFTER THIS FIRST REBOOT IT WAS FROZEN AND WOULD NOT RESPOND TO ANY INPUT OR TOUCH. "AUTOPILOT" WAS STILL ENGAGED. THE SCREEN THEN REBOOTED A SECOND TIME AND WHEN IT CAME BACK ON IS WHEN I COULD ONLY THEN FULLY DISENGAGE THE "AUTOPILOT".
Mfg Campaign: 11298855
Recall Date: Jan 12, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL 3 TO MAKE THIS COMPLAINT SINCE I DO NOT YET HAVE THE VIN OF THE ACTUAL CAR. THIS IS A COMPLAINT ABOUT TESLA SUSPENSION BREAKAGES. HERE IS A VIDEO WHICH SHOWS IN GREAT DETAIL WHAT HAPPENS WHEN THE BOLT ON THE SUSPENSION FAILS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=BSTEBKTX0BG THE VIDEO IS FROM KOREA AND HAS ENGLISH SUBTITLES. YOU HAVE RECEIVED MANY COMPLAINTS ABOUT TESLA BROKEN SUSPENSIONS AND IN PARTICULAR THIS BALL JOINT BOLT WHICH REPEATEDLY SNAPS. THIS VIDEO REMOVES ANY DOUBT ABOUT THE ISSUE. THESE BOLTS ARE MADE IN TWO PARTS WELDED TOGETHER AND THE PART ALWAYS SNAPS IN A BRITTLE FRACTURE IN THE ZONE CLOSE TO THE WELDED JOIN. I HAVE INFORMED THE KOREAN OWNER THAT I HAVE FILED A COMPLAINT ON HIS BEHALF. PLEASE WATCH THE VIDEO WHICH ALSO DETAILS OTHER PROBLEMS INCLUDING DANGEROUS "PHANTOM BRAKING" THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Corrective Action:
PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL 3 TO MAKE THIS COMPLAINT SINCE I DO NOT YET HAVE THE VIN OF THE ACTUAL CAR. THIS IS A COMPLAINT ABOUT TESLA SUSPENSION BREAKAGES. HERE IS A VIDEO WHICH SHOWS IN GREAT DETAIL WHAT HAPPENS WHEN THE BOLT ON THE SUSPENSION FAILS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=BSTEBKTX0BG THE VIDEO IS FROM KOREA AND HAS ENGLISH SUBTITLES. YOU HAVE RECEIVED MANY COMPLAINTS ABOUT TESLA BROKEN SUSPENSIONS AND IN PARTICULAR THIS BALL JOINT BOLT WHICH REPEATEDLY SNAPS. THIS VIDEO REMOVES ANY DOUBT ABOUT THE ISSUE. THESE BOLTS ARE MADE IN TWO PARTS WELDED TOGETHER AND THE PART ALWAYS SNAPS IN A BRITTLE FRACTURE IN THE ZONE CLOSE TO THE WELDED JOIN. I HAVE INFORMED THE KOREAN OWNER THAT I HAVE FILED A COMPLAINT ON HIS BEHALF. PLEASE WATCH THE VIDEO WHICH ALSO DETAILS OTHER PROBLEMS INCLUDING DANGEROUS "PHANTOM BRAKING" THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Additional Notes:
PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL 3 TO MAKE THIS COMPLAINT SINCE I DO NOT YET HAVE THE VIN OF THE ACTUAL CAR. THIS IS A COMPLAINT ABOUT TESLA SUSPENSION BREAKAGES. HERE IS A VIDEO WHICH SHOWS IN GREAT DETAIL WHAT HAPPENS WHEN THE BOLT ON THE SUSPENSION FAILS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=BSTEBKTX0BG THE VIDEO IS FROM KOREA AND HAS ENGLISH SUBTITLES. YOU HAVE RECEIVED MANY COMPLAINTS ABOUT TESLA BROKEN SUSPENSIONS AND IN PARTICULAR THIS BALL JOINT BOLT WHICH REPEATEDLY SNAPS. THIS VIDEO REMOVES ANY DOUBT ABOUT THE ISSUE. THESE BOLTS ARE MADE IN TWO PARTS WELDED TOGETHER AND THE PART ALWAYS SNAPS IN A BRITTLE FRACTURE IN THE ZONE CLOSE TO THE WELDED JOIN. I HAVE INFORMED THE KOREAN OWNER THAT I HAVE FILED A COMPLAINT ON HIS BEHALF. PLEASE WATCH THE VIDEO WHICH ALSO DETAILS OTHER PROBLEMS INCLUDING DANGEROUS "PHANTOM BRAKING" THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Mfg Campaign: 11297848
Recall Date: Jan 8, 2020
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/25836110/PHOTOS THE CAST METAL HUB ASSEMBLY ON THE FRONT RH SIDE HAS SHATTERED CAUSING THE WHEEL TO FALL OFF. THIS WAS NOT THE RESULT OF A CRASH, NO AIR-BAGS HAVE DEPLOYED AND THERE IS ALMOST NO DAMAGE TO THE BODYWORK. THIS CRACKED HUB IS INDICATIVE OF BAD QUALITY CASTING AND QUALITY CONTROL. IT IS UNLIKELY TO BE THE ONLY SUCH CASE. THE CULTURE OF INTIMIDATION AT TESLA IN WHICH IT IS REPORTED THAT DARING TO MAKE EYE CONTACT WITH LORD ELON WILL RESULT IN IMMEDIATE DISMISSAL MEANS THAT THESE FAILURES ARE NEVER REPORTED. PLEASE INVESTIGATE. KEEF WIVANEFF
Corrective Action:
HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/25836110/PHOTOS THE CAST METAL HUB ASSEMBLY ON THE FRONT RH SIDE HAS SHATTERED CAUSING THE WHEEL TO FALL OFF. THIS WAS NOT THE RESULT OF A CRASH, NO AIR-BAGS HAVE DEPLOYED AND THERE IS ALMOST NO DAMAGE TO THE BODYWORK. THIS CRACKED HUB IS INDICATIVE OF BAD QUALITY CASTING AND QUALITY CONTROL. IT IS UNLIKELY TO BE THE ONLY SUCH CASE. THE CULTURE OF INTIMIDATION AT TESLA IN WHICH IT IS REPORTED THAT DARING TO MAKE EYE CONTACT WITH LORD ELON WILL RESULT IN IMMEDIATE DISMISSAL MEANS THAT THESE FAILURES ARE NEVER REPORTED. PLEASE INVESTIGATE. KEEF WIVANEFF
Additional Notes:
HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/25836110/PHOTOS THE CAST METAL HUB ASSEMBLY ON THE FRONT RH SIDE HAS SHATTERED CAUSING THE WHEEL TO FALL OFF. THIS WAS NOT THE RESULT OF A CRASH, NO AIR-BAGS HAVE DEPLOYED AND THERE IS ALMOST NO DAMAGE TO THE BODYWORK. THIS CRACKED HUB IS INDICATIVE OF BAD QUALITY CASTING AND QUALITY CONTROL. IT IS UNLIKELY TO BE THE ONLY SUCH CASE. THE CULTURE OF INTIMIDATION AT TESLA IN WHICH IT IS REPORTED THAT DARING TO MAKE EYE CONTACT WITH LORD ELON WILL RESULT IN IMMEDIATE DISMISSAL MEANS THAT THESE FAILURES ARE NEVER REPORTED. PLEASE INVESTIGATE. KEEF WIVANEFF
Mfg Campaign: 11298028
Recall Date: Jan 8, 2020
Tesla, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.
Corrective Action:
DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.
Additional Notes:
DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.
Mfg Campaign: 11297537
Recall Date: Jan 7, 2020
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.
Corrective Action:
DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.
Additional Notes:
DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.
Mfg Campaign: 11297537
Recall Date: Jan 7, 2020
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 11/28/19 AT AROUND 5:30-6:00AM, WHILE DRIVING ON THE 5 SOUTH FREEWAY NEAR THE ATLANTIC AVE OFF RAMP, THE CAR SWERVED TO THE RIGHT ON ITS OWN. I COULD NOT CONTROL THE CAR'IT HAD A MIND OF ITS OWN. THE BRAKES AND STEERING WHEEL DID NOT RESPOND TO ME. I DON'T KNOW WHAT HAPPENED. I DON'T KNOW IF THE SIDE CAMERA THOUGHT THE SUV WAS VEERING INTO MY LANE BECAUSE THE RAIN DISTORTED ITS VIEW OR WHAT BUT IT WAS VERY SCARY. IT WAS AS IF THE CAR WAS DRIVING ITSELF EVEN THOUGH AUTOPILOT WAS NOT ON. I COULD NOT RIGHT THE CAR AFTER THE INITIAL SWERVE, IT KEPT ON GOING, HEADING TOWARDS THE EXIT BUT ENDED UP GOING OVER AN EMBANKMENT, HEADING STRAIGHT FOR A TREE BEFORE TURNING AND SIDESWIPING IT AND COMING TO A STOP. THANK GOODNESS NO ONE WAS HURT. IT WAS STILL DARK AND IT WAS RAINING BUT NOT POURING. THE FREEWAY WAS EMPTY. I WAS IN THE 3RD LANE AND THERE WAS A BLACK SUV RIGHT NEXT TO ME IN THE LANE #2. I DID NOT SEE IT VEER INTO ME; WE WERE BOTH GOING ABOUT 70MPH IN OUR OWN LANES. I HAD BOTH HANDS ON THE WHEEL, NO MUSIC WAS PLAYING AND AUTOPILOT WAS NOT ON'THOUGH NAVIGATION ON AUTOPILOT WAS ACTIVATED. I CONTACTED TESLA RIGHT AWAY AND THEY TEXTED THAT THE INCIDENT TEAM AND ENGINEERING TEAM WERE LOOKING INTO IT, DOWNLOADING THE DATA (I DID NOT HAVE A USB SO I DON'T HAVE ANY RECORDING OF ANYTHING). SO FAR, I HAVE NOT HEARD BACK FROM THESE TESLA TEAMS AND MY CAR STILL HAS COLLISION DAMAGE AS THE TESLA REP I SPOKE WITH ADVISED ME TO WAIT ON THE FINDINGS AND NOT TO CONTACT MY INSURANCE COMPANY IN CASE THEY FIND TESLA'S AT FAULT. TESLA SERVICE CENTER DID CHECK OUT MY CAR ON 12/2/19 AND RELEASED IT TO ME, DEEMING THAT IT WAS SAFE TO DRIVE. I HAVE NOT DRIVEN THE CAR IN THE RAIN WHILE IT'S DARK SINCE. I'VE JUST RECENTLY REALIZED THAT YOUR DEPARTMENT INVESTIGATES THESE TYPES OF INCIDENTS AND THOUGHT I SHOULD REACH OUT.
Corrective Action:
ON 11/28/19 AT AROUND 5:30-6:00AM, WHILE DRIVING ON THE 5 SOUTH FREEWAY NEAR THE ATLANTIC AVE OFF RAMP, THE CAR SWERVED TO THE RIGHT ON ITS OWN. I COULD NOT CONTROL THE CAR'IT HAD A MIND OF ITS OWN. THE BRAKES AND STEERING WHEEL DID NOT RESPOND TO ME. I DON'T KNOW WHAT HAPPENED. I DON'T KNOW IF THE SIDE CAMERA THOUGHT THE SUV WAS VEERING INTO MY LANE BECAUSE THE RAIN DISTORTED ITS VIEW OR WHAT BUT IT WAS VERY SCARY. IT WAS AS IF THE CAR WAS DRIVING ITSELF EVEN THOUGH AUTOPILOT WAS NOT ON. I COULD NOT RIGHT THE CAR AFTER THE INITIAL SWERVE, IT KEPT ON GOING, HEADING TOWARDS THE EXIT BUT ENDED UP GOING OVER AN EMBANKMENT, HEADING STRAIGHT FOR A TREE BEFORE TURNING AND SIDESWIPING IT AND COMING TO A STOP. THANK GOODNESS NO ONE WAS HURT. IT WAS STILL DARK AND IT WAS RAINING BUT NOT POURING. THE FREEWAY WAS EMPTY. I WAS IN THE 3RD LANE AND THERE WAS A BLACK SUV RIGHT NEXT TO ME IN THE LANE #2. I DID NOT SEE IT VEER INTO ME; WE WERE BOTH GOING ABOUT 70MPH IN OUR OWN LANES. I HAD BOTH HANDS ON THE WHEEL, NO MUSIC WAS PLAYING AND AUTOPILOT WAS NOT ON'THOUGH NAVIGATION ON AUTOPILOT WAS ACTIVATED. I CONTACTED TESLA RIGHT AWAY AND THEY TEXTED THAT THE INCIDENT TEAM AND ENGINEERING TEAM WERE LOOKING INTO IT, DOWNLOADING THE DATA (I DID NOT HAVE A USB SO I DON'T HAVE ANY RECORDING OF ANYTHING). SO FAR, I HAVE NOT HEARD BACK FROM THESE TESLA TEAMS AND MY CAR STILL HAS COLLISION DAMAGE AS THE TESLA REP I SPOKE WITH ADVISED ME TO WAIT ON THE FINDINGS AND NOT TO CONTACT MY INSURANCE COMPANY IN CASE THEY FIND TESLA'S AT FAULT. TESLA SERVICE CENTER DID CHECK OUT MY CAR ON 12/2/19 AND RELEASED IT TO ME, DEEMING THAT IT WAS SAFE TO DRIVE. I HAVE NOT DRIVEN THE CAR IN THE RAIN WHILE IT'S DARK SINCE. I'VE JUST RECENTLY REALIZED THAT YOUR DEPARTMENT INVESTIGATES THESE TYPES OF INCIDENTS AND THOUGHT I SHOULD REACH OUT.
Additional Notes:
ON 11/28/19 AT AROUND 5:30-6:00AM, WHILE DRIVING ON THE 5 SOUTH FREEWAY NEAR THE ATLANTIC AVE OFF RAMP, THE CAR SWERVED TO THE RIGHT ON ITS OWN. I COULD NOT CONTROL THE CAR'IT HAD A MIND OF ITS OWN. THE BRAKES AND STEERING WHEEL DID NOT RESPOND TO ME. I DON'T KNOW WHAT HAPPENED. I DON'T KNOW IF THE SIDE CAMERA THOUGHT THE SUV WAS VEERING INTO MY LANE BECAUSE THE RAIN DISTORTED ITS VIEW OR WHAT BUT IT WAS VERY SCARY. IT WAS AS IF THE CAR WAS DRIVING ITSELF EVEN THOUGH AUTOPILOT WAS NOT ON. I COULD NOT RIGHT THE CAR AFTER THE INITIAL SWERVE, IT KEPT ON GOING, HEADING TOWARDS THE EXIT BUT ENDED UP GOING OVER AN EMBANKMENT, HEADING STRAIGHT FOR A TREE BEFORE TURNING AND SIDESWIPING IT AND COMING TO A STOP. THANK GOODNESS NO ONE WAS HURT. IT WAS STILL DARK AND IT WAS RAINING BUT NOT POURING. THE FREEWAY WAS EMPTY. I WAS IN THE 3RD LANE AND THERE WAS A BLACK SUV RIGHT NEXT TO ME IN THE LANE #2. I DID NOT SEE IT VEER INTO ME; WE WERE BOTH GOING ABOUT 70MPH IN OUR OWN LANES. I HAD BOTH HANDS ON THE WHEEL, NO MUSIC WAS PLAYING AND AUTOPILOT WAS NOT ON'THOUGH NAVIGATION ON AUTOPILOT WAS ACTIVATED. I CONTACTED TESLA RIGHT AWAY AND THEY TEXTED THAT THE INCIDENT TEAM AND ENGINEERING TEAM WERE LOOKING INTO IT, DOWNLOADING THE DATA (I DID NOT HAVE A USB SO I DON'T HAVE ANY RECORDING OF ANYTHING). SO FAR, I HAVE NOT HEARD BACK FROM THESE TESLA TEAMS AND MY CAR STILL HAS COLLISION DAMAGE AS THE TESLA REP I SPOKE WITH ADVISED ME TO WAIT ON THE FINDINGS AND NOT TO CONTACT MY INSURANCE COMPANY IN CASE THEY FIND TESLA'S AT FAULT. TESLA SERVICE CENTER DID CHECK OUT MY CAR ON 12/2/19 AND RELEASED IT TO ME, DEEMING THAT IT WAS SAFE TO DRIVE. I HAVE NOT DRIVEN THE CAR IN THE RAIN WHILE IT'S DARK SINCE. I'VE JUST RECENTLY REALIZED THAT YOUR DEPARTMENT INVESTIGATES THESE TYPES OF INCIDENTS AND THOUGHT I SHOULD REACH OUT.
Mfg Campaign: 11297507
Recall Date: Jan 6, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025