Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF
Corrective Action:
THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF
Additional Notes:
THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF
Mfg Campaign: 11311515
Recall Date: Feb 25, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF
Corrective Action:
THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF
Additional Notes:
THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF
Mfg Campaign: 11311515
Recall Date: Feb 25, 2020
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FRONT FOG LIGHTS AND REAR TAIL LIGHTS FOGGING AND FILLING WITH CONDENSATION THAT COULD LEAD TO ELECTRICAL ISSUES. SERVICE CENTER SAID THIS IS 'NORMAL'.
Corrective Action:
FRONT FOG LIGHTS AND REAR TAIL LIGHTS FOGGING AND FILLING WITH CONDENSATION THAT COULD LEAD TO ELECTRICAL ISSUES. SERVICE CENTER SAID THIS IS 'NORMAL'.
Additional Notes:
FRONT FOG LIGHTS AND REAR TAIL LIGHTS FOGGING AND FILLING WITH CONDENSATION THAT COULD LEAD TO ELECTRICAL ISSUES. SERVICE CENTER SAID THIS IS 'NORMAL'.
Mfg Campaign: 11311527
Recall Date: Feb 25, 2020
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
HERE IS A TESLA MODEL 3 I HE JUNKYARD. IAAI.COM/VEHICLEDETAILS/35313020/25 FROT SUSENSION PARTS LL SNAPPED FOR NO GOOD REASON. NO AIRBAGS DEPLOYED, NO CRASH DAMAGE. JUST THE USUAL WHEEL GON WHOMPY THING. PLEASE INVESTIGATE. THANK YOU. KEEF
Corrective Action:
HERE IS A TESLA MODEL 3 I HE JUNKYARD. IAAI.COM/VEHICLEDETAILS/35313020/25 FROT SUSENSION PARTS LL SNAPPED FOR NO GOOD REASON. NO AIRBAGS DEPLOYED, NO CRASH DAMAGE. JUST THE USUAL WHEEL GON WHOMPY THING. PLEASE INVESTIGATE. THANK YOU. KEEF
Additional Notes:
HERE IS A TESLA MODEL 3 I HE JUNKYARD. IAAI.COM/VEHICLEDETAILS/35313020/25 FROT SUSENSION PARTS LL SNAPPED FOR NO GOOD REASON. NO AIRBAGS DEPLOYED, NO CRASH DAMAGE. JUST THE USUAL WHEEL GON WHOMPY THING. PLEASE INVESTIGATE. THANK YOU. KEEF
Mfg Campaign: 11309771
Recall Date: Feb 18, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11308049
Recall Date: Feb 9, 2020
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11308049
Recall Date: Feb 9, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I TURNED INTO PARK SPACE AND STOPPED, MY CAR SUDDENLY ACCELERATED, HIT TWO POLES A FEW FEET IN FRONT OF MY CAR, AND DAMAGE THE CAR BUMPER. THIS IS A FAMILIAR PARK SPACE WHICH I PARKED MANY TIME PREVIOUSLY. THE MIGHT ACCELERATE ITSELF. I ASKED TESLA FOR MY DRIVING DATA LOG BUT I HAVE NOT RECEIVED IT YET. I DON'T REMEMBER EXACTLY IF I PRESS ACCELERATOR OR NOT WHEN THE CAR ACCELERATED. IF I DID PRESS THE ACCELERATOR, THE NEW STOPPING MODE AND POSSIBLY MY TURNED STEERING WHEEL MIGHT FORCE ME TO EXERT UN-PROPORTIONAL PRESSURE ON THE ACCELERATOR PEDAL. I EXPECT THAT TESLA CORRECT THIS DEFECT IF IT IS ROOT CAUSE OF THIS ACCELERATION.
Corrective Action:
WHEN I TURNED INTO PARK SPACE AND STOPPED, MY CAR SUDDENLY ACCELERATED, HIT TWO POLES A FEW FEET IN FRONT OF MY CAR, AND DAMAGE THE CAR BUMPER. THIS IS A FAMILIAR PARK SPACE WHICH I PARKED MANY TIME PREVIOUSLY. THE MIGHT ACCELERATE ITSELF. I ASKED TESLA FOR MY DRIVING DATA LOG BUT I HAVE NOT RECEIVED IT YET. I DON'T REMEMBER EXACTLY IF I PRESS ACCELERATOR OR NOT WHEN THE CAR ACCELERATED. IF I DID PRESS THE ACCELERATOR, THE NEW STOPPING MODE AND POSSIBLY MY TURNED STEERING WHEEL MIGHT FORCE ME TO EXERT UN-PROPORTIONAL PRESSURE ON THE ACCELERATOR PEDAL. I EXPECT THAT TESLA CORRECT THIS DEFECT IF IT IS ROOT CAUSE OF THIS ACCELERATION.
Additional Notes:
WHEN I TURNED INTO PARK SPACE AND STOPPED, MY CAR SUDDENLY ACCELERATED, HIT TWO POLES A FEW FEET IN FRONT OF MY CAR, AND DAMAGE THE CAR BUMPER. THIS IS A FAMILIAR PARK SPACE WHICH I PARKED MANY TIME PREVIOUSLY. THE MIGHT ACCELERATE ITSELF. I ASKED TESLA FOR MY DRIVING DATA LOG BUT I HAVE NOT RECEIVED IT YET. I DON'T REMEMBER EXACTLY IF I PRESS ACCELERATOR OR NOT WHEN THE CAR ACCELERATED. IF I DID PRESS THE ACCELERATOR, THE NEW STOPPING MODE AND POSSIBLY MY TURNED STEERING WHEEL MIGHT FORCE ME TO EXERT UN-PROPORTIONAL PRESSURE ON THE ACCELERATOR PEDAL. I EXPECT THAT TESLA CORRECT THIS DEFECT IF IT IS ROOT CAUSE OF THIS ACCELERATION.
Mfg Campaign: 11306614
Recall Date: Feb 3, 2020
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR
Corrective Action:
MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR
Additional Notes:
MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR
Mfg Campaign: 11306819
Recall Date: Feb 3, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR
Corrective Action:
MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR
Additional Notes:
MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR
Mfg Campaign: 11306819
Recall Date: Feb 3, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.
Mfg Campaign: 11302243
Recall Date: Jan 27, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.
Mfg Campaign: 11302243
Recall Date: Jan 27, 2020
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE DRIVING AT 5 MPH THE VEHICLE INDEPENDENTLY ACCELERATED, JERKED AND STALLED. THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE DRIVER AND PASSENGER SAFETY RESTRAINT FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO TESLA 6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925)361-1173 WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 19,241.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE DRIVING AT 5 MPH THE VEHICLE INDEPENDENTLY ACCELERATED, JERKED AND STALLED. THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE DRIVER AND PASSENGER SAFETY RESTRAINT FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO TESLA 6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925)361-1173 WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 19,241.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE DRIVING AT 5 MPH THE VEHICLE INDEPENDENTLY ACCELERATED, JERKED AND STALLED. THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE DRIVER AND PASSENGER SAFETY RESTRAINT FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO TESLA 6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925)361-1173 WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 19,241.
Mfg Campaign: 11301634
Recall Date: Jan 24, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE SUSTAINED BUMPER DAMAGE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOTIFIED ON 01/28/20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,999.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE SUSTAINED BUMPER DAMAGE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOTIFIED ON 01/28/20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,999.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE SUSTAINED BUMPER DAMAGE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOTIFIED ON 01/28/20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,999.*DT*JB
Mfg Campaign: 11301360
Recall Date: Jan 23, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.
Corrective Action:
PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.
Additional Notes:
PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.
Mfg Campaign: 11301192
Recall Date: Jan 22, 2020
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.
Corrective Action:
PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.
Additional Notes:
PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.
Mfg Campaign: 11301192
Recall Date: Jan 22, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON 4/17/2019 AT APPROXIMATELY 2:40PM I PULLED INTO A SMALL SHOPPING CENTER PARKING LOT AND TURNED RIGHT TO PARK IN A PARKING SPACE FACING A STORE FRONT. I WAS GOING TO A NAIL APPOINTMENT, WAS EARLY AND NOT IN A HURRY. THE CAR WAS MOVING VERY SLOWLY UNDER THE CAR'S OWN POWER AS I ENTERED THE PARKING SPACE. WHEN I PRESSED THE ACCELERATOR TO PULL TO THE FRONT OF THE SPACE THE CAR SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED JUMPING THE CURB, AND LANDING ON TOP OF THE SIDEWALK WITH THE FRONT END INSIDE THE STORE FRONT WINDOW. I WAS BRAKING FROM THE MOMENT OF FAST ACCELERATION AND COULD NOT GET THE CAR TO SLOW DOWN OR STOP UNTIL IT WAS STOPPED BY THE STORE FRONT GLASS WALL. FORTUNATELY NO ONE WAS INJURED, BUT THERE WAS PROPERTY DAMAGE TO THE GLASS AND FRAME STORE FRONT AND TO THE FRONT END OF MY CAR. THE CAR WAS FULLY UP ON THE SIDEWALK WITH THE FRONT END INTO THE FRONT OF THE PIZZA SHOP. THE CURB WAS APPROXIMATELY 8 INCHES HIGH, SO WHEN THE FIREMAN REVERSED THE CAR TO MOVE IT TO THE PARKING SPACE THE ENTIRE UNDERNEATH SCRAPED ALONG THE BOTTOM, FORTUNATELY THERE WASN'T ANY DAMAGE TO THE BATTERY PACK. THE POLICE AND FIRE DEPARTMENT CAME TO T HE SCENE, AND A POLICE REPORT WAS FILED DUE TO THE PROPERTY DAMAGE AT THE BUSINESS. THE FIREMAN HAD TO BACK THE CAR OUT DUE TO POTENTIAL INTEGRITY ISSUES WITH THE DAMAGED GLASS STORE FRONT. I WAS NOT CITED. A CLAIM WAS FILED WITH STATE FARM. I CAN OBTAIN THE POLICE REPORT IF NEEDED. THERE WEREN'T ANY OTHER VEHICLES OR PEOPLE INVOLVED.
Corrective Action:
ON 4/17/2019 AT APPROXIMATELY 2:40PM I PULLED INTO A SMALL SHOPPING CENTER PARKING LOT AND TURNED RIGHT TO PARK IN A PARKING SPACE FACING A STORE FRONT. I WAS GOING TO A NAIL APPOINTMENT, WAS EARLY AND NOT IN A HURRY. THE CAR WAS MOVING VERY SLOWLY UNDER THE CAR'S OWN POWER AS I ENTERED THE PARKING SPACE. WHEN I PRESSED THE ACCELERATOR TO PULL TO THE FRONT OF THE SPACE THE CAR SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED JUMPING THE CURB, AND LANDING ON TOP OF THE SIDEWALK WITH THE FRONT END INSIDE THE STORE FRONT WINDOW. I WAS BRAKING FROM THE MOMENT OF FAST ACCELERATION AND COULD NOT GET THE CAR TO SLOW DOWN OR STOP UNTIL IT WAS STOPPED BY THE STORE FRONT GLASS WALL. FORTUNATELY NO ONE WAS INJURED, BUT THERE WAS PROPERTY DAMAGE TO THE GLASS AND FRAME STORE FRONT AND TO THE FRONT END OF MY CAR. THE CAR WAS FULLY UP ON THE SIDEWALK WITH THE FRONT END INTO THE FRONT OF THE PIZZA SHOP. THE CURB WAS APPROXIMATELY 8 INCHES HIGH, SO WHEN THE FIREMAN REVERSED THE CAR TO MOVE IT TO THE PARKING SPACE THE ENTIRE UNDERNEATH SCRAPED ALONG THE BOTTOM, FORTUNATELY THERE WASN'T ANY DAMAGE TO THE BATTERY PACK. THE POLICE AND FIRE DEPARTMENT CAME TO T HE SCENE, AND A POLICE REPORT WAS FILED DUE TO THE PROPERTY DAMAGE AT THE BUSINESS. THE FIREMAN HAD TO BACK THE CAR OUT DUE TO POTENTIAL INTEGRITY ISSUES WITH THE DAMAGED GLASS STORE FRONT. I WAS NOT CITED. A CLAIM WAS FILED WITH STATE FARM. I CAN OBTAIN THE POLICE REPORT IF NEEDED. THERE WEREN'T ANY OTHER VEHICLES OR PEOPLE INVOLVED.
Additional Notes:
ON 4/17/2019 AT APPROXIMATELY 2:40PM I PULLED INTO A SMALL SHOPPING CENTER PARKING LOT AND TURNED RIGHT TO PARK IN A PARKING SPACE FACING A STORE FRONT. I WAS GOING TO A NAIL APPOINTMENT, WAS EARLY AND NOT IN A HURRY. THE CAR WAS MOVING VERY SLOWLY UNDER THE CAR'S OWN POWER AS I ENTERED THE PARKING SPACE. WHEN I PRESSED THE ACCELERATOR TO PULL TO THE FRONT OF THE SPACE THE CAR SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED JUMPING THE CURB, AND LANDING ON TOP OF THE SIDEWALK WITH THE FRONT END INSIDE THE STORE FRONT WINDOW. I WAS BRAKING FROM THE MOMENT OF FAST ACCELERATION AND COULD NOT GET THE CAR TO SLOW DOWN OR STOP UNTIL IT WAS STOPPED BY THE STORE FRONT GLASS WALL. FORTUNATELY NO ONE WAS INJURED, BUT THERE WAS PROPERTY DAMAGE TO THE GLASS AND FRAME STORE FRONT AND TO THE FRONT END OF MY CAR. THE CAR WAS FULLY UP ON THE SIDEWALK WITH THE FRONT END INTO THE FRONT OF THE PIZZA SHOP. THE CURB WAS APPROXIMATELY 8 INCHES HIGH, SO WHEN THE FIREMAN REVERSED THE CAR TO MOVE IT TO THE PARKING SPACE THE ENTIRE UNDERNEATH SCRAPED ALONG THE BOTTOM, FORTUNATELY THERE WASN'T ANY DAMAGE TO THE BATTERY PACK. THE POLICE AND FIRE DEPARTMENT CAME TO T HE SCENE, AND A POLICE REPORT WAS FILED DUE TO THE PROPERTY DAMAGE AT THE BUSINESS. THE FIREMAN HAD TO BACK THE CAR OUT DUE TO POTENTIAL INTEGRITY ISSUES WITH THE DAMAGED GLASS STORE FRONT. I WAS NOT CITED. A CLAIM WAS FILED WITH STATE FARM. I CAN OBTAIN THE POLICE REPORT IF NEEDED. THERE WEREN'T ANY OTHER VEHICLES OR PEOPLE INVOLVED.
Mfg Campaign: 11300585
Recall Date: Jan 20, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WENT TO LARGE GROCERY STORE AND PULLED INTO THE PARKING SPOT AND PARKED IN AN EMPTY SPOT NEXT TO ANOTHER CAR. AS SOON AS I PARKED, MY CAR TESLA MODEL 3 SUDDENLY ACCELERATED AT A HIGH SPEED AND SHARPLY TURNED RIGHT ON ITS OWN WITHOUT ANY PROMPTING. IT WENT FULLY ON TOP OF THE PLANT BEDS AND HIT TWO OTHER CARS FROM THE FRONT. LUCKILY, I SLAMMED ON THE BRAKES IN TIME AFTER I PROCESSED THIS TERRIFYING OCCURRENCE AND PREVENTED THE CAR FROM HITTING ANY PEDESTRIAN. WEATHER CONDITIONS WERE NORMAL FOR THE AREA WITH SOME LIGHT RAIN. I HAD NOT USED/ENGAGED ANY OF THE TESLA AUTOMATIC DRIVING FEATURES DURING MY TRIP AND PARKING.
Corrective Action:
I WENT TO LARGE GROCERY STORE AND PULLED INTO THE PARKING SPOT AND PARKED IN AN EMPTY SPOT NEXT TO ANOTHER CAR. AS SOON AS I PARKED, MY CAR TESLA MODEL 3 SUDDENLY ACCELERATED AT A HIGH SPEED AND SHARPLY TURNED RIGHT ON ITS OWN WITHOUT ANY PROMPTING. IT WENT FULLY ON TOP OF THE PLANT BEDS AND HIT TWO OTHER CARS FROM THE FRONT. LUCKILY, I SLAMMED ON THE BRAKES IN TIME AFTER I PROCESSED THIS TERRIFYING OCCURRENCE AND PREVENTED THE CAR FROM HITTING ANY PEDESTRIAN. WEATHER CONDITIONS WERE NORMAL FOR THE AREA WITH SOME LIGHT RAIN. I HAD NOT USED/ENGAGED ANY OF THE TESLA AUTOMATIC DRIVING FEATURES DURING MY TRIP AND PARKING.
Additional Notes:
I WENT TO LARGE GROCERY STORE AND PULLED INTO THE PARKING SPOT AND PARKED IN AN EMPTY SPOT NEXT TO ANOTHER CAR. AS SOON AS I PARKED, MY CAR TESLA MODEL 3 SUDDENLY ACCELERATED AT A HIGH SPEED AND SHARPLY TURNED RIGHT ON ITS OWN WITHOUT ANY PROMPTING. IT WENT FULLY ON TOP OF THE PLANT BEDS AND HIT TWO OTHER CARS FROM THE FRONT. LUCKILY, I SLAMMED ON THE BRAKES IN TIME AFTER I PROCESSED THIS TERRIFYING OCCURRENCE AND PREVENTED THE CAR FROM HITTING ANY PEDESTRIAN. WEATHER CONDITIONS WERE NORMAL FOR THE AREA WITH SOME LIGHT RAIN. I HAD NOT USED/ENGAGED ANY OF THE TESLA AUTOMATIC DRIVING FEATURES DURING MY TRIP AND PARKING.
Mfg Campaign: 11300574
Recall Date: Jan 20, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OCT 15, 2019 AT 12:30 PM I WAS GOING TO PARK THE CAR, WAS ROLLING TO A STOP BETWEEN PARKING LINES IN FRONT OF THE CURB WHEN CAR SUDDENLY ACCELERATED AND CRASHED INTO A STYLE FENCE. REPORTED THE PROBLEM THE SAME DAY TO TESLA AND TOOK THE VEHICLE TO THE SERVICE CENTER AND COMPLAINED. THEY LOGGED THE COMPLAINT AND SAID THEY WOULD GET BACK TO ME ABOUT IT. CALLED AND EMAILED A COUPLE OF TIMES. NO RESPONSE TO DATE ON WHY THIS HAPPENED.
Corrective Action:
OCT 15, 2019 AT 12:30 PM I WAS GOING TO PARK THE CAR, WAS ROLLING TO A STOP BETWEEN PARKING LINES IN FRONT OF THE CURB WHEN CAR SUDDENLY ACCELERATED AND CRASHED INTO A STYLE FENCE. REPORTED THE PROBLEM THE SAME DAY TO TESLA AND TOOK THE VEHICLE TO THE SERVICE CENTER AND COMPLAINED. THEY LOGGED THE COMPLAINT AND SAID THEY WOULD GET BACK TO ME ABOUT IT. CALLED AND EMAILED A COUPLE OF TIMES. NO RESPONSE TO DATE ON WHY THIS HAPPENED.
Additional Notes:
OCT 15, 2019 AT 12:30 PM I WAS GOING TO PARK THE CAR, WAS ROLLING TO A STOP BETWEEN PARKING LINES IN FRONT OF THE CURB WHEN CAR SUDDENLY ACCELERATED AND CRASHED INTO A STYLE FENCE. REPORTED THE PROBLEM THE SAME DAY TO TESLA AND TOOK THE VEHICLE TO THE SERVICE CENTER AND COMPLAINED. THEY LOGGED THE COMPLAINT AND SAID THEY WOULD GET BACK TO ME ABOUT IT. CALLED AND EMAILED A COUPLE OF TIMES. NO RESPONSE TO DATE ON WHY THIS HAPPENED.
Mfg Campaign: 11300599
Recall Date: Jan 20, 2020
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Corrective Action:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Additional Notes:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Mfg Campaign: 11300072
Recall Date: Jan 17, 2020
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Corrective Action:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Additional Notes:
THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE
Mfg Campaign: 11300072
Recall Date: Jan 17, 2020
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