Complaints & Recalls
Official Safety Recalls - Important!
51 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-22
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRH-20
Recall Date: Dec 10, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUL-97
Recall Date: Sep 18, 2019
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SINGLE ROCK CHIP TO WINDSHIELD OF 2020 SUBARU OUTBACK LIMITED XT WHILE DRIVING ON HIGHWAY RESULTED NOT JUST IN CHIP BUT IMMEDIATE MULTIPLE EXTENDING CRACKS SPANNING MOST OF LENGTH OF THE WINDSHIELD. HAVE NOTED ONGOING CLASS-ACTION LAWSUIT OVER THIS ISSUE.
Corrective Action:
SINGLE ROCK CHIP TO WINDSHIELD OF 2020 SUBARU OUTBACK LIMITED XT WHILE DRIVING ON HIGHWAY RESULTED NOT JUST IN CHIP BUT IMMEDIATE MULTIPLE EXTENDING CRACKS SPANNING MOST OF LENGTH OF THE WINDSHIELD. HAVE NOTED ONGOING CLASS-ACTION LAWSUIT OVER THIS ISSUE.
Additional Notes:
SINGLE ROCK CHIP TO WINDSHIELD OF 2020 SUBARU OUTBACK LIMITED XT WHILE DRIVING ON HIGHWAY RESULTED NOT JUST IN CHIP BUT IMMEDIATE MULTIPLE EXTENDING CRACKS SPANNING MOST OF LENGTH OF THE WINDSHIELD. HAVE NOTED ONGOING CLASS-ACTION LAWSUIT OVER THIS ISSUE.
Mfg Campaign: 11342141
Recall Date: Jul 29, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TINY CHIP IN CORNER OF WINDSHIELD, PROGRESSED WITHIN 2 HRS. TO A CRACK 1/3 SIZE 24 IN +/-) AROUND ON PASSENGER SIDE OF WINDOW. NOTICED ON A STOP, BUT WAS ON HIGHWAY, NO NOISE WAS HEARD PRECEDING THE CHIP.
Corrective Action:
TINY CHIP IN CORNER OF WINDSHIELD, PROGRESSED WITHIN 2 HRS. TO A CRACK 1/3 SIZE 24 IN +/-) AROUND ON PASSENGER SIDE OF WINDOW. NOTICED ON A STOP, BUT WAS ON HIGHWAY, NO NOISE WAS HEARD PRECEDING THE CHIP.
Additional Notes:
TINY CHIP IN CORNER OF WINDSHIELD, PROGRESSED WITHIN 2 HRS. TO A CRACK 1/3 SIZE 24 IN +/-) AROUND ON PASSENGER SIDE OF WINDOW. NOTICED ON A STOP, BUT WAS ON HIGHWAY, NO NOISE WAS HEARD PRECEDING THE CHIP.
Mfg Campaign: 11341530
Recall Date: Jul 26, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PURCHASE 2020 SUBARU ON 12/30/19 AND AS 7/15/20 THE WINDSHIELD HAD TO BE REPLACED THREE TIMES DO TO CRACKING. FIRST TIME IT CHIPS AND CRACK APPEARED AND SPREAD THE WINDSHIELD. SECOND TIME, CAR WAS IN THE GARAGE AND CAME OUT AND FOUND A CRACKED ACROSS THE LOWER PART OF IT. THIRD TIME ON JULY 15 DRIVING ON A SECONDARY ROAD DRIVE OVER A SPEED BUMP AND A CRACK APPEARED ON THE PASSENGER SIDE. THE GARAGE IS ALWAYS PARKED IN THE GARAGE. YESTERDAY, JULY 22, WALKED OUT TO THE CAR AND NOW THERE ARE NEW CRACKS ON THE DRIVER SIDE. HAVE NOT GOTTEN THE WINDSHIELD FIXED YET. CAN YOU HELP?
Corrective Action:
PURCHASE 2020 SUBARU ON 12/30/19 AND AS 7/15/20 THE WINDSHIELD HAD TO BE REPLACED THREE TIMES DO TO CRACKING. FIRST TIME IT CHIPS AND CRACK APPEARED AND SPREAD THE WINDSHIELD. SECOND TIME, CAR WAS IN THE GARAGE AND CAME OUT AND FOUND A CRACKED ACROSS THE LOWER PART OF IT. THIRD TIME ON JULY 15 DRIVING ON A SECONDARY ROAD DRIVE OVER A SPEED BUMP AND A CRACK APPEARED ON THE PASSENGER SIDE. THE GARAGE IS ALWAYS PARKED IN THE GARAGE. YESTERDAY, JULY 22, WALKED OUT TO THE CAR AND NOW THERE ARE NEW CRACKS ON THE DRIVER SIDE. HAVE NOT GOTTEN THE WINDSHIELD FIXED YET. CAN YOU HELP?
Additional Notes:
PURCHASE 2020 SUBARU ON 12/30/19 AND AS 7/15/20 THE WINDSHIELD HAD TO BE REPLACED THREE TIMES DO TO CRACKING. FIRST TIME IT CHIPS AND CRACK APPEARED AND SPREAD THE WINDSHIELD. SECOND TIME, CAR WAS IN THE GARAGE AND CAME OUT AND FOUND A CRACKED ACROSS THE LOWER PART OF IT. THIRD TIME ON JULY 15 DRIVING ON A SECONDARY ROAD DRIVE OVER A SPEED BUMP AND A CRACK APPEARED ON THE PASSENGER SIDE. THE GARAGE IS ALWAYS PARKED IN THE GARAGE. YESTERDAY, JULY 22, WALKED OUT TO THE CAR AND NOW THERE ARE NEW CRACKS ON THE DRIVER SIDE. HAVE NOT GOTTEN THE WINDSHIELD FIXED YET. CAN YOU HELP?
Mfg Campaign: 11341042
Recall Date: Jul 23, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR 2020 SUBARU OUTBACK, WITH FEWER THAN 800 MILES, FAILED TO START FOUR TIMES (6/1, 7/1, 7/10, & 7/13). DURING THESE INCIDENTS, INTERIOR AND EXTERIOR LIGHTS FLASHED, THE DASHBOARD PRODUCED A CLICKING SOUND, THE DOORS WOULD NOT LOCK, AND THE TAILGATE BECAME INOPERATIVE. ROADSIDE ASSISTANCE SUCCESSFULLY JUMP-STARTED THE CAR EACH TIME AND TOOK IT TO TWO DIFFERENT DEALERS FOR DIAGNOSTIC TESTING -- ONE IN SEATTLE AND ONE IN TACOMA. TWO ROADSIDE ASSISTANCE SERVICE PROVIDERS SAID THEIR MOST FREQUENT SERVICE CALLS REQUIRING A JUMP-START WERE FOR "LATE MODEL SUBARUS. ONE SERVICE TECHNICIAN SAID HE RECEIVED MORE THAN 100 SUCH REQUESTS DURING THE PAST THREE MONTHS. THE TACOMA DEALER FILED AM URFCA REPORT WITH SUBARU HEADQUARTERS AFTER THE THIRD INCIDENT. DURING THE FOURTH INCIDENT, THE BATTERY FAILED WHILE THE VEHICLE WAS AT THE TACOMA DEALER, WHO REPLACED THE BATTERY ON JULY 13, 2020. AFTER RECHARGING THE BATTERY, IT TOOK A FEW DAYS OF BEING PARKED BEFORE THE BATTERY FAILED. DURING THIS LAST INCIDENT, I INTENTIONALLY LEFT THE VEHICLE WITH THE DEALER OVER A WEEKEND, WHICH WAS LONG ENOUGH FOR THE RECENTLY CHARGED BATTERY TO DRAIN ENOUGH TO FAIL TO START THE CAR. WHEN I PICKED UP THE CAR, THE SERVICE ADVISOR TOLD ME THESE CARS NEED TO BE DRIVEN AT LEAST 30 MINUTES PER TRIP TO SUFFICIENTLY RECHARGE THE BATTERY. WE'VE OWNED FIVE SUBARU OUTBACKS, AND HAVE NOT RECEIVED THIS ADVICE BEFORE, NOR DID THE DEALER'S SALES REPRESENTATIVE CALL THIS TO OUR ATTENTION WHEN WE PURCHASED THE 2020 OUTBACK. OUR LIFESTYLE, COUPLED WITH THE COVID-19 VIRUS, ONLY REQUIRES ONE OR TWO TRIPS PER MONTH LASTING MORE THAN 30 MINUTES. THE CAR SITS IN THE GARAGE FOR TWO TO THREE DAYS WITHOUT BEING STARTED. WE ALWAYS LOCK THE VEHICLE, TURN OFF ALL LIGHTS, CLOSE THE TAILGATE, AND KEEP THE KEY FOB IN THE HOUSE, WHICH IS MORE THAN 500 FEET FROM THE DETACHED GARAGE.
Corrective Action:
OUR 2020 SUBARU OUTBACK, WITH FEWER THAN 800 MILES, FAILED TO START FOUR TIMES (6/1, 7/1, 7/10, & 7/13). DURING THESE INCIDENTS, INTERIOR AND EXTERIOR LIGHTS FLASHED, THE DASHBOARD PRODUCED A CLICKING SOUND, THE DOORS WOULD NOT LOCK, AND THE TAILGATE BECAME INOPERATIVE. ROADSIDE ASSISTANCE SUCCESSFULLY JUMP-STARTED THE CAR EACH TIME AND TOOK IT TO TWO DIFFERENT DEALERS FOR DIAGNOSTIC TESTING -- ONE IN SEATTLE AND ONE IN TACOMA. TWO ROADSIDE ASSISTANCE SERVICE PROVIDERS SAID THEIR MOST FREQUENT SERVICE CALLS REQUIRING A JUMP-START WERE FOR "LATE MODEL SUBARUS. ONE SERVICE TECHNICIAN SAID HE RECEIVED MORE THAN 100 SUCH REQUESTS DURING THE PAST THREE MONTHS. THE TACOMA DEALER FILED AM URFCA REPORT WITH SUBARU HEADQUARTERS AFTER THE THIRD INCIDENT. DURING THE FOURTH INCIDENT, THE BATTERY FAILED WHILE THE VEHICLE WAS AT THE TACOMA DEALER, WHO REPLACED THE BATTERY ON JULY 13, 2020. AFTER RECHARGING THE BATTERY, IT TOOK A FEW DAYS OF BEING PARKED BEFORE THE BATTERY FAILED. DURING THIS LAST INCIDENT, I INTENTIONALLY LEFT THE VEHICLE WITH THE DEALER OVER A WEEKEND, WHICH WAS LONG ENOUGH FOR THE RECENTLY CHARGED BATTERY TO DRAIN ENOUGH TO FAIL TO START THE CAR. WHEN I PICKED UP THE CAR, THE SERVICE ADVISOR TOLD ME THESE CARS NEED TO BE DRIVEN AT LEAST 30 MINUTES PER TRIP TO SUFFICIENTLY RECHARGE THE BATTERY. WE'VE OWNED FIVE SUBARU OUTBACKS, AND HAVE NOT RECEIVED THIS ADVICE BEFORE, NOR DID THE DEALER'S SALES REPRESENTATIVE CALL THIS TO OUR ATTENTION WHEN WE PURCHASED THE 2020 OUTBACK. OUR LIFESTYLE, COUPLED WITH THE COVID-19 VIRUS, ONLY REQUIRES ONE OR TWO TRIPS PER MONTH LASTING MORE THAN 30 MINUTES. THE CAR SITS IN THE GARAGE FOR TWO TO THREE DAYS WITHOUT BEING STARTED. WE ALWAYS LOCK THE VEHICLE, TURN OFF ALL LIGHTS, CLOSE THE TAILGATE, AND KEEP THE KEY FOB IN THE HOUSE, WHICH IS MORE THAN 500 FEET FROM THE DETACHED GARAGE.
Additional Notes:
OUR 2020 SUBARU OUTBACK, WITH FEWER THAN 800 MILES, FAILED TO START FOUR TIMES (6/1, 7/1, 7/10, & 7/13). DURING THESE INCIDENTS, INTERIOR AND EXTERIOR LIGHTS FLASHED, THE DASHBOARD PRODUCED A CLICKING SOUND, THE DOORS WOULD NOT LOCK, AND THE TAILGATE BECAME INOPERATIVE. ROADSIDE ASSISTANCE SUCCESSFULLY JUMP-STARTED THE CAR EACH TIME AND TOOK IT TO TWO DIFFERENT DEALERS FOR DIAGNOSTIC TESTING -- ONE IN SEATTLE AND ONE IN TACOMA. TWO ROADSIDE ASSISTANCE SERVICE PROVIDERS SAID THEIR MOST FREQUENT SERVICE CALLS REQUIRING A JUMP-START WERE FOR "LATE MODEL SUBARUS. ONE SERVICE TECHNICIAN SAID HE RECEIVED MORE THAN 100 SUCH REQUESTS DURING THE PAST THREE MONTHS. THE TACOMA DEALER FILED AM URFCA REPORT WITH SUBARU HEADQUARTERS AFTER THE THIRD INCIDENT. DURING THE FOURTH INCIDENT, THE BATTERY FAILED WHILE THE VEHICLE WAS AT THE TACOMA DEALER, WHO REPLACED THE BATTERY ON JULY 13, 2020. AFTER RECHARGING THE BATTERY, IT TOOK A FEW DAYS OF BEING PARKED BEFORE THE BATTERY FAILED. DURING THIS LAST INCIDENT, I INTENTIONALLY LEFT THE VEHICLE WITH THE DEALER OVER A WEEKEND, WHICH WAS LONG ENOUGH FOR THE RECENTLY CHARGED BATTERY TO DRAIN ENOUGH TO FAIL TO START THE CAR. WHEN I PICKED UP THE CAR, THE SERVICE ADVISOR TOLD ME THESE CARS NEED TO BE DRIVEN AT LEAST 30 MINUTES PER TRIP TO SUFFICIENTLY RECHARGE THE BATTERY. WE'VE OWNED FIVE SUBARU OUTBACKS, AND HAVE NOT RECEIVED THIS ADVICE BEFORE, NOR DID THE DEALER'S SALES REPRESENTATIVE CALL THIS TO OUR ATTENTION WHEN WE PURCHASED THE 2020 OUTBACK. OUR LIFESTYLE, COUPLED WITH THE COVID-19 VIRUS, ONLY REQUIRES ONE OR TWO TRIPS PER MONTH LASTING MORE THAN 30 MINUTES. THE CAR SITS IN THE GARAGE FOR TWO TO THREE DAYS WITHOUT BEING STARTED. WE ALWAYS LOCK THE VEHICLE, TURN OFF ALL LIGHTS, CLOSE THE TAILGATE, AND KEEP THE KEY FOB IN THE HOUSE, WHICH IS MORE THAN 500 FEET FROM THE DETACHED GARAGE.
Mfg Campaign: 11341113
Recall Date: Jul 23, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING MY BRAND NEW 2020 SUBARU OUTBACK ON A 2 LANE PAVED ROAD AT APPROX 35 TO 40 MILES PER HOUR I HEARD THIS LOUD CRACK AND I THEN NOTICE A FAIRLY LARGE CRACK AT THE BOTTOM OF MY WINDSHIELD. THERE WERE NO VEHICLES IN FRONT OF ME AT THE TIME OF THIS CRACK SOUND.
Corrective Action:
WHILE DRIVING MY BRAND NEW 2020 SUBARU OUTBACK ON A 2 LANE PAVED ROAD AT APPROX 35 TO 40 MILES PER HOUR I HEARD THIS LOUD CRACK AND I THEN NOTICE A FAIRLY LARGE CRACK AT THE BOTTOM OF MY WINDSHIELD. THERE WERE NO VEHICLES IN FRONT OF ME AT THE TIME OF THIS CRACK SOUND.
Additional Notes:
WHILE DRIVING MY BRAND NEW 2020 SUBARU OUTBACK ON A 2 LANE PAVED ROAD AT APPROX 35 TO 40 MILES PER HOUR I HEARD THIS LOUD CRACK AND I THEN NOTICE A FAIRLY LARGE CRACK AT THE BOTTOM OF MY WINDSHIELD. THERE WERE NO VEHICLES IN FRONT OF ME AT THE TIME OF THIS CRACK SOUND.
Mfg Campaign: 11340997
Recall Date: Jul 22, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JULY 2, 2020: THE FRONT WINDSHIELD CRACKED SEEMINGLY WITHOUT CAUSE WHILE DRIVING ON THE INTERSTATE. AFTER STOPPING, IT APPEARED TO HAVE A TINY CHIP NEAR THE REAR-VIEW MIRROR AND A CRACK ABOUT 3 FEET LONG EXTENDING FROM IT. THIS WINDSHIELD WAS REPLACED ON JULY 8, 2020. JULY 19, 2020: THE NEW WINDSHIELD RECEIVED A TINY ROCK CHIP WHILE DRIVING. THE ROCK CHIP WAS LESS THAN 1 INCH IN SIZE SO A REPAIR WAS TO BE ATTEMPTED. THE REPAIR WAS UNSUCCESSFUL AS THE ROCK CHIP IMMEDIATELY SPREAD WHEN SUCTION WAS APPLIED TO THE SURFACE.
Corrective Action:
JULY 2, 2020: THE FRONT WINDSHIELD CRACKED SEEMINGLY WITHOUT CAUSE WHILE DRIVING ON THE INTERSTATE. AFTER STOPPING, IT APPEARED TO HAVE A TINY CHIP NEAR THE REAR-VIEW MIRROR AND A CRACK ABOUT 3 FEET LONG EXTENDING FROM IT. THIS WINDSHIELD WAS REPLACED ON JULY 8, 2020. JULY 19, 2020: THE NEW WINDSHIELD RECEIVED A TINY ROCK CHIP WHILE DRIVING. THE ROCK CHIP WAS LESS THAN 1 INCH IN SIZE SO A REPAIR WAS TO BE ATTEMPTED. THE REPAIR WAS UNSUCCESSFUL AS THE ROCK CHIP IMMEDIATELY SPREAD WHEN SUCTION WAS APPLIED TO THE SURFACE.
Additional Notes:
JULY 2, 2020: THE FRONT WINDSHIELD CRACKED SEEMINGLY WITHOUT CAUSE WHILE DRIVING ON THE INTERSTATE. AFTER STOPPING, IT APPEARED TO HAVE A TINY CHIP NEAR THE REAR-VIEW MIRROR AND A CRACK ABOUT 3 FEET LONG EXTENDING FROM IT. THIS WINDSHIELD WAS REPLACED ON JULY 8, 2020. JULY 19, 2020: THE NEW WINDSHIELD RECEIVED A TINY ROCK CHIP WHILE DRIVING. THE ROCK CHIP WAS LESS THAN 1 INCH IN SIZE SO A REPAIR WAS TO BE ATTEMPTED. THE REPAIR WAS UNSUCCESSFUL AS THE ROCK CHIP IMMEDIATELY SPREAD WHEN SUCTION WAS APPLIED TO THE SURFACE.
Mfg Campaign: 11340533
Recall Date: Jul 21, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ALONG ROUTE 81 SOUTH OF CARLISLE PA. AN AUDIBLE POP WAS HEARD. I NOTED NOTHING AT THE TIME. LATER IN THE DAY, THIS 2 FOOT CRACK APPEARED IN THE WINDSHIELD. I DON'T BELIEVE THE CRACK IS THE RESULT OF AN OBJECT AS THERE IS NO APPARENT POINT OF IMPACT AND ONLY THE THE VERY SMALL AREA ADJOINING THE FRAME IS AT ALL DISTURBED ASIDE FROM THE OBVIOUS CLEAN CRACK.
Corrective Action:
WHILE DRIVING ALONG ROUTE 81 SOUTH OF CARLISLE PA. AN AUDIBLE POP WAS HEARD. I NOTED NOTHING AT THE TIME. LATER IN THE DAY, THIS 2 FOOT CRACK APPEARED IN THE WINDSHIELD. I DON'T BELIEVE THE CRACK IS THE RESULT OF AN OBJECT AS THERE IS NO APPARENT POINT OF IMPACT AND ONLY THE THE VERY SMALL AREA ADJOINING THE FRAME IS AT ALL DISTURBED ASIDE FROM THE OBVIOUS CLEAN CRACK.
Additional Notes:
WHILE DRIVING ALONG ROUTE 81 SOUTH OF CARLISLE PA. AN AUDIBLE POP WAS HEARD. I NOTED NOTHING AT THE TIME. LATER IN THE DAY, THIS 2 FOOT CRACK APPEARED IN THE WINDSHIELD. I DON'T BELIEVE THE CRACK IS THE RESULT OF AN OBJECT AS THERE IS NO APPARENT POINT OF IMPACT AND ONLY THE THE VERY SMALL AREA ADJOINING THE FRAME IS AT ALL DISTURBED ASIDE FROM THE OBVIOUS CLEAN CRACK.
Mfg Campaign: 11340558
Recall Date: Jul 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS A FRACTURE ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT WITHIN 24 HOURS THE FRACTURE SPREAD TO THE MIDDLE OF THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO IRA SUBARU (97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WHO STATED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS NOT REPLACED DUE TO A STRESS POINT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE 4,100.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS A FRACTURE ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT WITHIN 24 HOURS THE FRACTURE SPREAD TO THE MIDDLE OF THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO IRA SUBARU (97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WHO STATED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS NOT REPLACED DUE TO A STRESS POINT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE 4,100.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS A FRACTURE ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT WITHIN 24 HOURS THE FRACTURE SPREAD TO THE MIDDLE OF THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO IRA SUBARU (97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WHO STATED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS NOT REPLACED DUE TO A STRESS POINT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE 4,100.
Mfg Campaign: 11340632
Recall Date: Jul 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE DRIVING ON ROAD.
Corrective Action:
WINDSHIELD CRACKED WHILE DRIVING ON ROAD.
Additional Notes:
WINDSHIELD CRACKED WHILE DRIVING ON ROAD.
Mfg Campaign: 11340722
Recall Date: Jul 21, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER OWNING MY 2020 SUBARU OUTBACK FOR JUST OVER A MONTH WITH 1700 MILES ON IT I'VE HAD TO JUMP START MY CAR NOW 6 TIMES. I WORK 7 MILES FROM HOME AND DRIVE A LOT OF SHORT TRIPS. I SEE SUBARU HAS A ELECTRICAL ISSUE WITH THE BATTERY GOING DEAD WITH MY NAME CONCERN I WORK FOR A DEALER THAT HAS THE SUBARU DEALER AND I WILL CALL THEM TOMORROW TO FIND OUT WHAT THEY WILL DO BESIDES JUST REPLACE MY BATTERY. TODAY I HAD TO JUMP TO DRIVE TO WORK. JUMP TO GO OUT AT LUNCH. JUMP TO LEAVE WORK AND WHEN I GOT HOME I TRIED TO RESTART AND IT DIDN'T START AGAIN SO I KNOW WHAT I WILL BE DOING IN THE MORNING.
Corrective Action:
AFTER OWNING MY 2020 SUBARU OUTBACK FOR JUST OVER A MONTH WITH 1700 MILES ON IT I'VE HAD TO JUMP START MY CAR NOW 6 TIMES. I WORK 7 MILES FROM HOME AND DRIVE A LOT OF SHORT TRIPS. I SEE SUBARU HAS A ELECTRICAL ISSUE WITH THE BATTERY GOING DEAD WITH MY NAME CONCERN I WORK FOR A DEALER THAT HAS THE SUBARU DEALER AND I WILL CALL THEM TOMORROW TO FIND OUT WHAT THEY WILL DO BESIDES JUST REPLACE MY BATTERY. TODAY I HAD TO JUMP TO DRIVE TO WORK. JUMP TO GO OUT AT LUNCH. JUMP TO LEAVE WORK AND WHEN I GOT HOME I TRIED TO RESTART AND IT DIDN'T START AGAIN SO I KNOW WHAT I WILL BE DOING IN THE MORNING.
Additional Notes:
AFTER OWNING MY 2020 SUBARU OUTBACK FOR JUST OVER A MONTH WITH 1700 MILES ON IT I'VE HAD TO JUMP START MY CAR NOW 6 TIMES. I WORK 7 MILES FROM HOME AND DRIVE A LOT OF SHORT TRIPS. I SEE SUBARU HAS A ELECTRICAL ISSUE WITH THE BATTERY GOING DEAD WITH MY NAME CONCERN I WORK FOR A DEALER THAT HAS THE SUBARU DEALER AND I WILL CALL THEM TOMORROW TO FIND OUT WHAT THEY WILL DO BESIDES JUST REPLACE MY BATTERY. TODAY I HAD TO JUMP TO DRIVE TO WORK. JUMP TO GO OUT AT LUNCH. JUMP TO LEAVE WORK AND WHEN I GOT HOME I TRIED TO RESTART AND IT DIDN'T START AGAIN SO I KNOW WHAT I WILL BE DOING IN THE MORNING.
Mfg Campaign: 11340515
Recall Date: Jul 20, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE BOUGHT THIS CAR. 06/25/2020 AND IN THE FIRST FOUR DAYS THE CAR NEEDED TO BE JUMPED THREE TIMES . THE DEALERSHIP HAD US BRING IT IN AND GAVE US A NEW BATTERY . SO FAR EVERYTHING IS WORKING WELL .THIS HAPPENED IN THE MORNINGS AFTER SITTING THE NIGHT
Corrective Action:
WE BOUGHT THIS CAR. 06/25/2020 AND IN THE FIRST FOUR DAYS THE CAR NEEDED TO BE JUMPED THREE TIMES . THE DEALERSHIP HAD US BRING IT IN AND GAVE US A NEW BATTERY . SO FAR EVERYTHING IS WORKING WELL .THIS HAPPENED IN THE MORNINGS AFTER SITTING THE NIGHT
Additional Notes:
WE BOUGHT THIS CAR. 06/25/2020 AND IN THE FIRST FOUR DAYS THE CAR NEEDED TO BE JUMPED THREE TIMES . THE DEALERSHIP HAD US BRING IT IN AND GAVE US A NEW BATTERY . SO FAR EVERYTHING IS WORKING WELL .THIS HAPPENED IN THE MORNINGS AFTER SITTING THE NIGHT
Mfg Campaign: 11340513
Recall Date: Jul 20, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2020 SUBARU OUTBACK. CRACKER WINDSHIELD FROM A PEBBLE NICK. NOT A ROCK.
Corrective Action:
2020 SUBARU OUTBACK. CRACKER WINDSHIELD FROM A PEBBLE NICK. NOT A ROCK.
Additional Notes:
2020 SUBARU OUTBACK. CRACKER WINDSHIELD FROM A PEBBLE NICK. NOT A ROCK.
Mfg Campaign: 11340229
Recall Date: Jul 19, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED FOR NO REASON I NEVER SAW ANYTHING HIT IT OR NEVER HEARD ANYTHING HIT IT. IT LOOKS LIKE IT STARTED AT THE EDGE OF THE GLASS. THEN THE CRACK BEGAN TO SPREAD OVER NIGHT WHILE CAR WAS SITTING, BECAUSE I WOKE UP THE NEXT MORNING IN THE CRACK WAS WAY LONGER.
Corrective Action:
THE WINDSHIELD CRACKED FOR NO REASON I NEVER SAW ANYTHING HIT IT OR NEVER HEARD ANYTHING HIT IT. IT LOOKS LIKE IT STARTED AT THE EDGE OF THE GLASS. THEN THE CRACK BEGAN TO SPREAD OVER NIGHT WHILE CAR WAS SITTING, BECAUSE I WOKE UP THE NEXT MORNING IN THE CRACK WAS WAY LONGER.
Additional Notes:
THE WINDSHIELD CRACKED FOR NO REASON I NEVER SAW ANYTHING HIT IT OR NEVER HEARD ANYTHING HIT IT. IT LOOKS LIKE IT STARTED AT THE EDGE OF THE GLASS. THEN THE CRACK BEGAN TO SPREAD OVER NIGHT WHILE CAR WAS SITTING, BECAUSE I WOKE UP THE NEXT MORNING IN THE CRACK WAS WAY LONGER.
Mfg Campaign: 11340271
Recall Date: Jul 19, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER NOT BEING USED FOR 10 DAYS THE BATTERY WAS COMPLETELY DRAINED ON JULY 3, 2020. TOWED TO THE DEALER ON JULY 5 PROBLEM COULD NOT BE DIAGNOSED, CHARGED BATTERY RETURNED CAR JULY 9, 2020. CAR SAT NOT USED UNTIL JULY 18 AND SAME DEAD BATTERY ISSUED RECURRED.
Corrective Action:
AFTER NOT BEING USED FOR 10 DAYS THE BATTERY WAS COMPLETELY DRAINED ON JULY 3, 2020. TOWED TO THE DEALER ON JULY 5 PROBLEM COULD NOT BE DIAGNOSED, CHARGED BATTERY RETURNED CAR JULY 9, 2020. CAR SAT NOT USED UNTIL JULY 18 AND SAME DEAD BATTERY ISSUED RECURRED.
Additional Notes:
AFTER NOT BEING USED FOR 10 DAYS THE BATTERY WAS COMPLETELY DRAINED ON JULY 3, 2020. TOWED TO THE DEALER ON JULY 5 PROBLEM COULD NOT BE DIAGNOSED, CHARGED BATTERY RETURNED CAR JULY 9, 2020. CAR SAT NOT USED UNTIL JULY 18 AND SAME DEAD BATTERY ISSUED RECURRED.
Mfg Campaign: 11340129
Recall Date: Jul 18, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE DRIVING
Corrective Action:
WINDSHIELD CRACKED WHILE DRIVING
Additional Notes:
WINDSHIELD CRACKED WHILE DRIVING
Mfg Campaign: 11338995
Recall Date: Jul 13, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WENT INTO A STORE. WHEN I CAME OUT, THERE WAS A S SHAPED CRACK IN THE WINDSHIELD, STARTING ON THE PASSENGER SIDE. NO CARS WERE PARKED NEAR MINE. THE CRACK SEEMED TO APPEAR SPONTANEOUSLY.
Corrective Action:
I WENT INTO A STORE. WHEN I CAME OUT, THERE WAS A S SHAPED CRACK IN THE WINDSHIELD, STARTING ON THE PASSENGER SIDE. NO CARS WERE PARKED NEAR MINE. THE CRACK SEEMED TO APPEAR SPONTANEOUSLY.
Additional Notes:
I WENT INTO A STORE. WHEN I CAME OUT, THERE WAS A S SHAPED CRACK IN THE WINDSHIELD, STARTING ON THE PASSENGER SIDE. NO CARS WERE PARKED NEAR MINE. THE CRACK SEEMED TO APPEAR SPONTANEOUSLY.
Mfg Campaign: 11339051
Recall Date: Jul 13, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT MY CAR IN MARCH 2020, BRAND NEW 2020 OUTBACK XT ONYX EDITION 2.4 TURBO, IN TWO MONTH BATTERY START DYING AFTER 2-3 DAYS CAR PARKED, TODAY JULY 12 2020 ITS DEAD EVERY TIME I TRY TO START A CAR, USE BOOSTER STARTER TO START THE CAR.
Corrective Action:
BOUGHT MY CAR IN MARCH 2020, BRAND NEW 2020 OUTBACK XT ONYX EDITION 2.4 TURBO, IN TWO MONTH BATTERY START DYING AFTER 2-3 DAYS CAR PARKED, TODAY JULY 12 2020 ITS DEAD EVERY TIME I TRY TO START A CAR, USE BOOSTER STARTER TO START THE CAR.
Additional Notes:
BOUGHT MY CAR IN MARCH 2020, BRAND NEW 2020 OUTBACK XT ONYX EDITION 2.4 TURBO, IN TWO MONTH BATTERY START DYING AFTER 2-3 DAYS CAR PARKED, TODAY JULY 12 2020 ITS DEAD EVERY TIME I TRY TO START A CAR, USE BOOSTER STARTER TO START THE CAR.
Mfg Campaign: 11338930
Recall Date: Jul 12, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TWO OEM WINDSHIELDS CRACKED (INCLUDING THE ORIGINAL) WITHIN 1 WEEK OF EITHER BUYING THE CAR OR REPLACING THEM. BOTH WINDSHIELDS' CRACK STARTED FROM THE MIDDLE OF EITHER THE SUPPORTING LEFT OR RIGHT BARS, GO IN FOR ABOUT 6 INCHES, AND THEN CURVED DOWNWARD. VEHICLE WAS IN MOTION, NO CAR IN FRONT OF US TO KICK UP GRAVEL, NO IMPACT POINT ON GLASS.
Corrective Action:
TWO OEM WINDSHIELDS CRACKED (INCLUDING THE ORIGINAL) WITHIN 1 WEEK OF EITHER BUYING THE CAR OR REPLACING THEM. BOTH WINDSHIELDS' CRACK STARTED FROM THE MIDDLE OF EITHER THE SUPPORTING LEFT OR RIGHT BARS, GO IN FOR ABOUT 6 INCHES, AND THEN CURVED DOWNWARD. VEHICLE WAS IN MOTION, NO CAR IN FRONT OF US TO KICK UP GRAVEL, NO IMPACT POINT ON GLASS.
Additional Notes:
TWO OEM WINDSHIELDS CRACKED (INCLUDING THE ORIGINAL) WITHIN 1 WEEK OF EITHER BUYING THE CAR OR REPLACING THEM. BOTH WINDSHIELDS' CRACK STARTED FROM THE MIDDLE OF EITHER THE SUPPORTING LEFT OR RIGHT BARS, GO IN FOR ABOUT 6 INCHES, AND THEN CURVED DOWNWARD. VEHICLE WAS IN MOTION, NO CAR IN FRONT OF US TO KICK UP GRAVEL, NO IMPACT POINT ON GLASS.
Mfg Campaign: 11338939
Recall Date: Jul 12, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER BATTERY DIED 2 TIMES THIS WEEK AND I HAD TO JUMP START IT, I TOOK IT TO THE DEALER. THEY COULD NOT FIND ANYTHING WRONG WITH CAR OR BATTERY. THEY CHARGED THE BATTERY AND TOLD ME TO DRIVE IT MORE. THE NEXT DAY (TODAY 7/11/2020) I MADE A SHORT TRIP WITH IT AND IT WAS FINE. SEVERAL HOURS LATER I WANTED TO USE THE CAR AGAIN AND IT WOULD NOT START UNTIL I JUMPED IT. I WILL BE CONTACTING THE DEALER AGAIN ON MONDAY.
Corrective Action:
AFTER BATTERY DIED 2 TIMES THIS WEEK AND I HAD TO JUMP START IT, I TOOK IT TO THE DEALER. THEY COULD NOT FIND ANYTHING WRONG WITH CAR OR BATTERY. THEY CHARGED THE BATTERY AND TOLD ME TO DRIVE IT MORE. THE NEXT DAY (TODAY 7/11/2020) I MADE A SHORT TRIP WITH IT AND IT WAS FINE. SEVERAL HOURS LATER I WANTED TO USE THE CAR AGAIN AND IT WOULD NOT START UNTIL I JUMPED IT. I WILL BE CONTACTING THE DEALER AGAIN ON MONDAY.
Additional Notes:
AFTER BATTERY DIED 2 TIMES THIS WEEK AND I HAD TO JUMP START IT, I TOOK IT TO THE DEALER. THEY COULD NOT FIND ANYTHING WRONG WITH CAR OR BATTERY. THEY CHARGED THE BATTERY AND TOLD ME TO DRIVE IT MORE. THE NEXT DAY (TODAY 7/11/2020) I MADE A SHORT TRIP WITH IT AND IT WAS FINE. SEVERAL HOURS LATER I WANTED TO USE THE CAR AGAIN AND IT WOULD NOT START UNTIL I JUMPED IT. I WILL BE CONTACTING THE DEALER AGAIN ON MONDAY.
Mfg Campaign: 11338797
Recall Date: Jul 11, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A LARGE CRACK (10") APPEARED IN OUR WINDSHIELD WHILE DRIVING ON THE HIGHWAY WITH NO APPARENT IMPACT FROM ANY DEBRIS ON OUR NEW OUTBACK
Corrective Action:
A LARGE CRACK (10") APPEARED IN OUR WINDSHIELD WHILE DRIVING ON THE HIGHWAY WITH NO APPARENT IMPACT FROM ANY DEBRIS ON OUR NEW OUTBACK
Additional Notes:
A LARGE CRACK (10") APPEARED IN OUR WINDSHIELD WHILE DRIVING ON THE HIGHWAY WITH NO APPARENT IMPACT FROM ANY DEBRIS ON OUR NEW OUTBACK
Mfg Campaign: 11338660
Recall Date: Jul 10, 2020
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury