Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTE-66
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT OF THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT OF THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT OF THE ENGINE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Mfg Campaign: 10979236
Recall Date: Apr 19, 2017
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Corrective Action:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Additional Notes:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Mfg Campaign: 10979309
Recall Date: Apr 19, 2017
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Corrective Action:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Additional Notes:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Mfg Campaign: 10979309
Recall Date: Apr 19, 2017
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Corrective Action:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Additional Notes:
DRIVING BACK TO MICHIGAN FROM FLORIDA, MY 2017 SUBARU OUTBACK (6000 MILES) STALLED TWICE UNEXPECTEDLY IN HEAVY TRAFFIC CONDITIONS ON I75. THE VEHICLE WAS IN STOP AND GO TRAFFIC WHEN IT STALLED. I COASTED TO THE MEDIAN, PLACED THE CAR IN PARK AND RESTARTED THE ENGINE. (BOTH TIMES) THE CONDITION HAS NOT REPEATED ITSELF SINCE, NOW HAS (7800 MILES). SUBARU DEALERSHIP COULD NOT REPLICATE THE PROBLEM AND SUBARU CUSTOMER SERVICE CANNOT RESOLVE THE ISSUE.
Mfg Campaign: 10979309
Recall Date: Apr 19, 2017
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS EXIT MY LEVEL GARAGE THE DRIVEWAY IS ON AT 9% DOWN SLOPE WHEN I PUT MY CAR IN REVERSE AND BACK UP OUT OF THE GARAGE AND THEN PLACE THE CAR TO DRIVE TO MOVE BACK UP THE DRIVEWAY TO LOAD MY WIFE AND GRANDCHILD THE CAR SLIPS BACKWARDS BETWEEN ONE AND 3 FEET OR THREE SECONDS OF HIS FULL SLIPPAGE. MY GRANDDAUGHTER AT TWO YEARS OF AGE DOES NOT KNOW THAT THE CAR WILL SLIP BACK WITHOUT CONTROL. THIS IS A SAFETY CONCERN AND CAN CAUSE CRITICAL HARM TO HER AND/OR MY WIFE. OTHER CAR MANUFACTURES CVT TRANSMISSIONS HAS ALMOST ZERO SLIPPAGE FROM REVERSE TO DRIVE. THIS CHARACTERISTIC ON THE 2017 SUBARU OUTBACK CREATES A VERY UNSAFE CONDITION AND IF SAFETY IS YOUR BIGGEST CONCERN I FIND THIS A BIG SAFETY CHARACTERISTIC AND IF I KNEW THIS BEFORE I WOULD NOT HAVE LEASED THIS VEHICLE.
Corrective Action:
AS EXIT MY LEVEL GARAGE THE DRIVEWAY IS ON AT 9% DOWN SLOPE WHEN I PUT MY CAR IN REVERSE AND BACK UP OUT OF THE GARAGE AND THEN PLACE THE CAR TO DRIVE TO MOVE BACK UP THE DRIVEWAY TO LOAD MY WIFE AND GRANDCHILD THE CAR SLIPS BACKWARDS BETWEEN ONE AND 3 FEET OR THREE SECONDS OF HIS FULL SLIPPAGE. MY GRANDDAUGHTER AT TWO YEARS OF AGE DOES NOT KNOW THAT THE CAR WILL SLIP BACK WITHOUT CONTROL. THIS IS A SAFETY CONCERN AND CAN CAUSE CRITICAL HARM TO HER AND/OR MY WIFE. OTHER CAR MANUFACTURES CVT TRANSMISSIONS HAS ALMOST ZERO SLIPPAGE FROM REVERSE TO DRIVE. THIS CHARACTERISTIC ON THE 2017 SUBARU OUTBACK CREATES A VERY UNSAFE CONDITION AND IF SAFETY IS YOUR BIGGEST CONCERN I FIND THIS A BIG SAFETY CHARACTERISTIC AND IF I KNEW THIS BEFORE I WOULD NOT HAVE LEASED THIS VEHICLE.
Additional Notes:
AS EXIT MY LEVEL GARAGE THE DRIVEWAY IS ON AT 9% DOWN SLOPE WHEN I PUT MY CAR IN REVERSE AND BACK UP OUT OF THE GARAGE AND THEN PLACE THE CAR TO DRIVE TO MOVE BACK UP THE DRIVEWAY TO LOAD MY WIFE AND GRANDCHILD THE CAR SLIPS BACKWARDS BETWEEN ONE AND 3 FEET OR THREE SECONDS OF HIS FULL SLIPPAGE. MY GRANDDAUGHTER AT TWO YEARS OF AGE DOES NOT KNOW THAT THE CAR WILL SLIP BACK WITHOUT CONTROL. THIS IS A SAFETY CONCERN AND CAN CAUSE CRITICAL HARM TO HER AND/OR MY WIFE. OTHER CAR MANUFACTURES CVT TRANSMISSIONS HAS ALMOST ZERO SLIPPAGE FROM REVERSE TO DRIVE. THIS CHARACTERISTIC ON THE 2017 SUBARU OUTBACK CREATES A VERY UNSAFE CONDITION AND IF SAFETY IS YOUR BIGGEST CONCERN I FIND THIS A BIG SAFETY CHARACTERISTIC AND IF I KNEW THIS BEFORE I WOULD NOT HAVE LEASED THIS VEHICLE.
Mfg Campaign: 10967273
Recall Date: Mar 20, 2017
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AS EXIT MY LEVEL GARAGE THE DRIVEWAY IS ON AT 9% DOWN SLOPE WHEN I PUT MY CAR IN REVERSE AND BACK UP OUT OF THE GARAGE AND THEN PLACE THE CAR TO DRIVE TO MOVE BACK UP THE DRIVEWAY TO LOAD MY WIFE AND GRANDCHILD THE CAR SLIPS BACKWARDS BETWEEN ONE AND 3 FEET OR THREE SECONDS OF HIS FULL SLIPPAGE. MY GRANDDAUGHTER AT TWO YEARS OF AGE DOES NOT KNOW THAT THE CAR WILL SLIP BACK WITHOUT CONTROL. THIS IS A SAFETY CONCERN AND CAN CAUSE CRITICAL HARM TO HER AND/OR MY WIFE. OTHER CAR MANUFACTURES CVT TRANSMISSIONS HAS ALMOST ZERO SLIPPAGE FROM REVERSE TO DRIVE. THIS CHARACTERISTIC ON THE 2017 SUBARU OUTBACK CREATES A VERY UNSAFE CONDITION AND IF SAFETY IS YOUR BIGGEST CONCERN I FIND THIS A BIG SAFETY CHARACTERISTIC AND IF I KNEW THIS BEFORE I WOULD NOT HAVE LEASED THIS VEHICLE.
Corrective Action:
AS EXIT MY LEVEL GARAGE THE DRIVEWAY IS ON AT 9% DOWN SLOPE WHEN I PUT MY CAR IN REVERSE AND BACK UP OUT OF THE GARAGE AND THEN PLACE THE CAR TO DRIVE TO MOVE BACK UP THE DRIVEWAY TO LOAD MY WIFE AND GRANDCHILD THE CAR SLIPS BACKWARDS BETWEEN ONE AND 3 FEET OR THREE SECONDS OF HIS FULL SLIPPAGE. MY GRANDDAUGHTER AT TWO YEARS OF AGE DOES NOT KNOW THAT THE CAR WILL SLIP BACK WITHOUT CONTROL. THIS IS A SAFETY CONCERN AND CAN CAUSE CRITICAL HARM TO HER AND/OR MY WIFE. OTHER CAR MANUFACTURES CVT TRANSMISSIONS HAS ALMOST ZERO SLIPPAGE FROM REVERSE TO DRIVE. THIS CHARACTERISTIC ON THE 2017 SUBARU OUTBACK CREATES A VERY UNSAFE CONDITION AND IF SAFETY IS YOUR BIGGEST CONCERN I FIND THIS A BIG SAFETY CHARACTERISTIC AND IF I KNEW THIS BEFORE I WOULD NOT HAVE LEASED THIS VEHICLE.
Additional Notes:
AS EXIT MY LEVEL GARAGE THE DRIVEWAY IS ON AT 9% DOWN SLOPE WHEN I PUT MY CAR IN REVERSE AND BACK UP OUT OF THE GARAGE AND THEN PLACE THE CAR TO DRIVE TO MOVE BACK UP THE DRIVEWAY TO LOAD MY WIFE AND GRANDCHILD THE CAR SLIPS BACKWARDS BETWEEN ONE AND 3 FEET OR THREE SECONDS OF HIS FULL SLIPPAGE. MY GRANDDAUGHTER AT TWO YEARS OF AGE DOES NOT KNOW THAT THE CAR WILL SLIP BACK WITHOUT CONTROL. THIS IS A SAFETY CONCERN AND CAN CAUSE CRITICAL HARM TO HER AND/OR MY WIFE. OTHER CAR MANUFACTURES CVT TRANSMISSIONS HAS ALMOST ZERO SLIPPAGE FROM REVERSE TO DRIVE. THIS CHARACTERISTIC ON THE 2017 SUBARU OUTBACK CREATES A VERY UNSAFE CONDITION AND IF SAFETY IS YOUR BIGGEST CONCERN I FIND THIS A BIG SAFETY CHARACTERISTIC AND IF I KNEW THIS BEFORE I WOULD NOT HAVE LEASED THIS VEHICLE.
Mfg Campaign: 10967273
Recall Date: Mar 20, 2017
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE "CHECK ENGINE" LIGHT CAME ON A WEEK AGO AND THE ENGINE BECAME SLUGGISH WHEN ACCELERATING. WE TOOK THE CAR TO MARIN SUBARU SERVICE DEPARTMENT WHERE THEY DID A DIAGNOSTIC TEST. RESULT IS THAT A RODENT MUST HAVE CHEWED THROUGH THE SOY-BASED HARNESS COVERING THE SENSOR WIRE. REPAIR BILL = $1,400, SUBARU SAYS ITS NOT COVERED BY THE NEW CAR WARRANTY. THEY ARE TELLING US NOT TO DRIVE THE CAR NOW AS IT COULD BE DANGEROUS. INSURANCE SAYS IT DOES NOT COVER THIS EITHER. SUBARU AND THE OTHER MFTRS HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME APPARENTLY BUT CONTINUE TO USE MATERIAL THEY KNOW ATTRACTS RODENTS.
Corrective Action:
THE "CHECK ENGINE" LIGHT CAME ON A WEEK AGO AND THE ENGINE BECAME SLUGGISH WHEN ACCELERATING. WE TOOK THE CAR TO MARIN SUBARU SERVICE DEPARTMENT WHERE THEY DID A DIAGNOSTIC TEST. RESULT IS THAT A RODENT MUST HAVE CHEWED THROUGH THE SOY-BASED HARNESS COVERING THE SENSOR WIRE. REPAIR BILL = $1,400, SUBARU SAYS ITS NOT COVERED BY THE NEW CAR WARRANTY. THEY ARE TELLING US NOT TO DRIVE THE CAR NOW AS IT COULD BE DANGEROUS. INSURANCE SAYS IT DOES NOT COVER THIS EITHER. SUBARU AND THE OTHER MFTRS HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME APPARENTLY BUT CONTINUE TO USE MATERIAL THEY KNOW ATTRACTS RODENTS.
Additional Notes:
THE "CHECK ENGINE" LIGHT CAME ON A WEEK AGO AND THE ENGINE BECAME SLUGGISH WHEN ACCELERATING. WE TOOK THE CAR TO MARIN SUBARU SERVICE DEPARTMENT WHERE THEY DID A DIAGNOSTIC TEST. RESULT IS THAT A RODENT MUST HAVE CHEWED THROUGH THE SOY-BASED HARNESS COVERING THE SENSOR WIRE. REPAIR BILL = $1,400, SUBARU SAYS ITS NOT COVERED BY THE NEW CAR WARRANTY. THEY ARE TELLING US NOT TO DRIVE THE CAR NOW AS IT COULD BE DANGEROUS. INSURANCE SAYS IT DOES NOT COVER THIS EITHER. SUBARU AND THE OTHER MFTRS HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME APPARENTLY BUT CONTINUE TO USE MATERIAL THEY KNOW ATTRACTS RODENTS.
Mfg Campaign: 10965794
Recall Date: Mar 13, 2017
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE "CHECK ENGINE" LIGHT CAME ON A WEEK AGO AND THE ENGINE BECAME SLUGGISH WHEN ACCELERATING. WE TOOK THE CAR TO MARIN SUBARU SERVICE DEPARTMENT WHERE THEY DID A DIAGNOSTIC TEST. RESULT IS THAT A RODENT MUST HAVE CHEWED THROUGH THE SOY-BASED HARNESS COVERING THE SENSOR WIRE. REPAIR BILL = $1,400, SUBARU SAYS ITS NOT COVERED BY THE NEW CAR WARRANTY. THEY ARE TELLING US NOT TO DRIVE THE CAR NOW AS IT COULD BE DANGEROUS. INSURANCE SAYS IT DOES NOT COVER THIS EITHER. SUBARU AND THE OTHER MFTRS HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME APPARENTLY BUT CONTINUE TO USE MATERIAL THEY KNOW ATTRACTS RODENTS.
Corrective Action:
THE "CHECK ENGINE" LIGHT CAME ON A WEEK AGO AND THE ENGINE BECAME SLUGGISH WHEN ACCELERATING. WE TOOK THE CAR TO MARIN SUBARU SERVICE DEPARTMENT WHERE THEY DID A DIAGNOSTIC TEST. RESULT IS THAT A RODENT MUST HAVE CHEWED THROUGH THE SOY-BASED HARNESS COVERING THE SENSOR WIRE. REPAIR BILL = $1,400, SUBARU SAYS ITS NOT COVERED BY THE NEW CAR WARRANTY. THEY ARE TELLING US NOT TO DRIVE THE CAR NOW AS IT COULD BE DANGEROUS. INSURANCE SAYS IT DOES NOT COVER THIS EITHER. SUBARU AND THE OTHER MFTRS HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME APPARENTLY BUT CONTINUE TO USE MATERIAL THEY KNOW ATTRACTS RODENTS.
Additional Notes:
THE "CHECK ENGINE" LIGHT CAME ON A WEEK AGO AND THE ENGINE BECAME SLUGGISH WHEN ACCELERATING. WE TOOK THE CAR TO MARIN SUBARU SERVICE DEPARTMENT WHERE THEY DID A DIAGNOSTIC TEST. RESULT IS THAT A RODENT MUST HAVE CHEWED THROUGH THE SOY-BASED HARNESS COVERING THE SENSOR WIRE. REPAIR BILL = $1,400, SUBARU SAYS ITS NOT COVERED BY THE NEW CAR WARRANTY. THEY ARE TELLING US NOT TO DRIVE THE CAR NOW AS IT COULD BE DANGEROUS. INSURANCE SAYS IT DOES NOT COVER THIS EITHER. SUBARU AND THE OTHER MFTRS HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME APPARENTLY BUT CONTINUE TO USE MATERIAL THEY KNOW ATTRACTS RODENTS.
Mfg Campaign: 10965794
Recall Date: Mar 13, 2017
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WOULD REALLY LIKE TO PURCHASE A NEW SUBARU OUTBACK, BUT THE FORWARD JUTTING HEADRESTS ("HEAD-RESTRAINING SYSTEM") IS WAY TOO UNCOMFORTABLE. WE ARE LEARNING ALL NEWER VEHICLES SEEM TO HAVE THESE REMARKABLY UNCOMFORTABLE AND POSTURE DAMAGING FORWARD TILTS DUE TO YOUR RECOMMENDATIONS/REQUIREMENTS. PLEASE RE-THINK YOUR CURRENT RECOMMENDATIONS AND DESIGN RECOMMENDED HEADRESTS WHICH ARE SAFE AND DO NOT SACRIFICE POSTURE AND COMFORT. YOUR CURRENT RECOMMENDATIONS ARE CERTAINLY LEADING TO WORSENING ARTHITIC SYMPTOMS AND PAIN FOR PEOPLE SUCH AS ME AND MAY BE CONTRIBUTING TO THE OPIOID EPIDEMIC.
Corrective Action:
I WOULD REALLY LIKE TO PURCHASE A NEW SUBARU OUTBACK, BUT THE FORWARD JUTTING HEADRESTS ("HEAD-RESTRAINING SYSTEM") IS WAY TOO UNCOMFORTABLE. WE ARE LEARNING ALL NEWER VEHICLES SEEM TO HAVE THESE REMARKABLY UNCOMFORTABLE AND POSTURE DAMAGING FORWARD TILTS DUE TO YOUR RECOMMENDATIONS/REQUIREMENTS. PLEASE RE-THINK YOUR CURRENT RECOMMENDATIONS AND DESIGN RECOMMENDED HEADRESTS WHICH ARE SAFE AND DO NOT SACRIFICE POSTURE AND COMFORT. YOUR CURRENT RECOMMENDATIONS ARE CERTAINLY LEADING TO WORSENING ARTHITIC SYMPTOMS AND PAIN FOR PEOPLE SUCH AS ME AND MAY BE CONTRIBUTING TO THE OPIOID EPIDEMIC.
Additional Notes:
I WOULD REALLY LIKE TO PURCHASE A NEW SUBARU OUTBACK, BUT THE FORWARD JUTTING HEADRESTS ("HEAD-RESTRAINING SYSTEM") IS WAY TOO UNCOMFORTABLE. WE ARE LEARNING ALL NEWER VEHICLES SEEM TO HAVE THESE REMARKABLY UNCOMFORTABLE AND POSTURE DAMAGING FORWARD TILTS DUE TO YOUR RECOMMENDATIONS/REQUIREMENTS. PLEASE RE-THINK YOUR CURRENT RECOMMENDATIONS AND DESIGN RECOMMENDED HEADRESTS WHICH ARE SAFE AND DO NOT SACRIFICE POSTURE AND COMFORT. YOUR CURRENT RECOMMENDATIONS ARE CERTAINLY LEADING TO WORSENING ARTHITIC SYMPTOMS AND PAIN FOR PEOPLE SUCH AS ME AND MAY BE CONTRIBUTING TO THE OPIOID EPIDEMIC.
Mfg Campaign: 10960032
Recall Date: Mar 10, 2017
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS DRIVING 75 MILES PER HOUR ON A BUSY HIGHWAY IN HOLIDAY SKI TRAFFIC AND THE PANEL JUST ABOVE THE BRAKE AND GAS PETAL FELL DOWN AND BLOCKED MY ACCESS TO THE BREAK PETAL AND LIMITED MY ABILITY TO MOVE MY FOOT OFF THE GAS PETAL. I WAS ABLE TO GAIN CONTROL OF THE CAR, WHILE DRIVING AT A HIGH SPEED IN THE LEFT LANE BY YANKING THE PANEL OFF MY FEET AND SLOWING DOWN TO EXIT THE HIGHWAY. I STOPPED THE CAR, PUT THE PANEL BACK IN IT'S PLACE AND SECURED IT WITH DUCK TAPE. I PURCHASED THIS BAND NEW CAR ON 12/30/16 AND THIS HAPPENED ON 2/17/17.
Corrective Action:
I WAS DRIVING 75 MILES PER HOUR ON A BUSY HIGHWAY IN HOLIDAY SKI TRAFFIC AND THE PANEL JUST ABOVE THE BRAKE AND GAS PETAL FELL DOWN AND BLOCKED MY ACCESS TO THE BREAK PETAL AND LIMITED MY ABILITY TO MOVE MY FOOT OFF THE GAS PETAL. I WAS ABLE TO GAIN CONTROL OF THE CAR, WHILE DRIVING AT A HIGH SPEED IN THE LEFT LANE BY YANKING THE PANEL OFF MY FEET AND SLOWING DOWN TO EXIT THE HIGHWAY. I STOPPED THE CAR, PUT THE PANEL BACK IN IT'S PLACE AND SECURED IT WITH DUCK TAPE. I PURCHASED THIS BAND NEW CAR ON 12/30/16 AND THIS HAPPENED ON 2/17/17.
Additional Notes:
I WAS DRIVING 75 MILES PER HOUR ON A BUSY HIGHWAY IN HOLIDAY SKI TRAFFIC AND THE PANEL JUST ABOVE THE BRAKE AND GAS PETAL FELL DOWN AND BLOCKED MY ACCESS TO THE BREAK PETAL AND LIMITED MY ABILITY TO MOVE MY FOOT OFF THE GAS PETAL. I WAS ABLE TO GAIN CONTROL OF THE CAR, WHILE DRIVING AT A HIGH SPEED IN THE LEFT LANE BY YANKING THE PANEL OFF MY FEET AND SLOWING DOWN TO EXIT THE HIGHWAY. I STOPPED THE CAR, PUT THE PANEL BACK IN IT'S PLACE AND SECURED IT WITH DUCK TAPE. I PURCHASED THIS BAND NEW CAR ON 12/30/16 AND THIS HAPPENED ON 2/17/17.
Mfg Campaign: 10955639
Recall Date: Feb 20, 2017
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING 75 MILES PER HOUR ON A BUSY HIGHWAY IN HOLIDAY SKI TRAFFIC AND THE PANEL JUST ABOVE THE BRAKE AND GAS PETAL FELL DOWN AND BLOCKED MY ACCESS TO THE BREAK PETAL AND LIMITED MY ABILITY TO MOVE MY FOOT OFF THE GAS PETAL. I WAS ABLE TO GAIN CONTROL OF THE CAR, WHILE DRIVING AT A HIGH SPEED IN THE LEFT LANE BY YANKING THE PANEL OFF MY FEET AND SLOWING DOWN TO EXIT THE HIGHWAY. I STOPPED THE CAR, PUT THE PANEL BACK IN IT'S PLACE AND SECURED IT WITH DUCK TAPE. I PURCHASED THIS BAND NEW CAR ON 12/30/16 AND THIS HAPPENED ON 2/17/17.
Corrective Action:
I WAS DRIVING 75 MILES PER HOUR ON A BUSY HIGHWAY IN HOLIDAY SKI TRAFFIC AND THE PANEL JUST ABOVE THE BRAKE AND GAS PETAL FELL DOWN AND BLOCKED MY ACCESS TO THE BREAK PETAL AND LIMITED MY ABILITY TO MOVE MY FOOT OFF THE GAS PETAL. I WAS ABLE TO GAIN CONTROL OF THE CAR, WHILE DRIVING AT A HIGH SPEED IN THE LEFT LANE BY YANKING THE PANEL OFF MY FEET AND SLOWING DOWN TO EXIT THE HIGHWAY. I STOPPED THE CAR, PUT THE PANEL BACK IN IT'S PLACE AND SECURED IT WITH DUCK TAPE. I PURCHASED THIS BAND NEW CAR ON 12/30/16 AND THIS HAPPENED ON 2/17/17.
Additional Notes:
I WAS DRIVING 75 MILES PER HOUR ON A BUSY HIGHWAY IN HOLIDAY SKI TRAFFIC AND THE PANEL JUST ABOVE THE BRAKE AND GAS PETAL FELL DOWN AND BLOCKED MY ACCESS TO THE BREAK PETAL AND LIMITED MY ABILITY TO MOVE MY FOOT OFF THE GAS PETAL. I WAS ABLE TO GAIN CONTROL OF THE CAR, WHILE DRIVING AT A HIGH SPEED IN THE LEFT LANE BY YANKING THE PANEL OFF MY FEET AND SLOWING DOWN TO EXIT THE HIGHWAY. I STOPPED THE CAR, PUT THE PANEL BACK IN IT'S PLACE AND SECURED IT WITH DUCK TAPE. I PURCHASED THIS BAND NEW CAR ON 12/30/16 AND THIS HAPPENED ON 2/17/17.
Mfg Campaign: 10955639
Recall Date: Feb 20, 2017
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
STAR CRACK IN WINDSHIELD DISCOVERED STATIONARY (IN CARPORT) THE DAY AFTER PURCHASING THE VEHICLE (ODOMETER READING 200 MILES). LOCATION OF CRACK SLIGHTLY ABOVE WIPER BLADE ON PASSENGER SIDE. IMPACT STRIKE THE SIZE OF A PINHEAD. THE DAMAGE IS CHARACTERISTIC OF PRIOR MODEL YEARS 2015 AND 2016 IN WHICH THE MANUFACTURER INITIATED RECALLS. IT IS APPARENT THIS PROBLEM CONTINUES AND HAS YET TO BE RESOLVED.
Corrective Action:
STAR CRACK IN WINDSHIELD DISCOVERED STATIONARY (IN CARPORT) THE DAY AFTER PURCHASING THE VEHICLE (ODOMETER READING 200 MILES). LOCATION OF CRACK SLIGHTLY ABOVE WIPER BLADE ON PASSENGER SIDE. IMPACT STRIKE THE SIZE OF A PINHEAD. THE DAMAGE IS CHARACTERISTIC OF PRIOR MODEL YEARS 2015 AND 2016 IN WHICH THE MANUFACTURER INITIATED RECALLS. IT IS APPARENT THIS PROBLEM CONTINUES AND HAS YET TO BE RESOLVED.
Additional Notes:
STAR CRACK IN WINDSHIELD DISCOVERED STATIONARY (IN CARPORT) THE DAY AFTER PURCHASING THE VEHICLE (ODOMETER READING 200 MILES). LOCATION OF CRACK SLIGHTLY ABOVE WIPER BLADE ON PASSENGER SIDE. IMPACT STRIKE THE SIZE OF A PINHEAD. THE DAMAGE IS CHARACTERISTIC OF PRIOR MODEL YEARS 2015 AND 2016 IN WHICH THE MANUFACTURER INITIATED RECALLS. IT IS APPARENT THIS PROBLEM CONTINUES AND HAS YET TO BE RESOLVED.
Mfg Campaign: 10954029
Recall Date: Feb 11, 2017
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING 45 MPH THE CONTACT WAS THE PASSENGER IN THE VEHICLE AND INADVERTENTLY MOVED THE GEAR SHIFTER. THE CONTACT WAS UNAWARE UNTIL SEVERAL MOMENTS LATER WHEN THE VEHICLE SHIFTED INTO MANUAL DRIVE. THE VEHICLE'S SPEED REDUCED AND THERE WAS A LOUD GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 3,500. UPDATED 04/05/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING 45 MPH THE CONTACT WAS THE PASSENGER IN THE VEHICLE AND INADVERTENTLY MOVED THE GEAR SHIFTER. THE CONTACT WAS UNAWARE UNTIL SEVERAL MOMENTS LATER WHEN THE VEHICLE SHIFTED INTO MANUAL DRIVE. THE VEHICLE'S SPEED REDUCED AND THERE WAS A LOUD GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 3,500. UPDATED 04/05/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING 45 MPH THE CONTACT WAS THE PASSENGER IN THE VEHICLE AND INADVERTENTLY MOVED THE GEAR SHIFTER. THE CONTACT WAS UNAWARE UNTIL SEVERAL MOMENTS LATER WHEN THE VEHICLE SHIFTED INTO MANUAL DRIVE. THE VEHICLE'S SPEED REDUCED AND THERE WAS A LOUD GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 3,500. UPDATED 04/05/17*LJ *CN
Mfg Campaign: 10949223
Recall Date: Feb 3, 2017
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A GLARE FROM OUTSIDE THE VEHICLE THAT REFLECTED OFF THE FACE PLATE OF THE NAVIGATION SYSTEM WITHOUT WARNING. THE FAILURE DISTRACTED THE CONTACT FROM DRIVING AND HINDERED HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE GLARE FAILURE WAS CONFIRMED. A BUY BACK FOR THE VEHICLE WAS OFFERED; HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 04/06/17 LJ THE CONSUMER STATED THE BUY BACK OFFER INVOLVED A $5,500 LOSS. THE CONSUMER STATED THE LIGHT WAS SO EXTREME THAT IT WAS PAINFUL, CAUSING NAUSEA AND MIGRAINES. UPDATED 09/20/20017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A GLARE FROM OUTSIDE THE VEHICLE THAT REFLECTED OFF THE FACE PLATE OF THE NAVIGATION SYSTEM WITHOUT WARNING. THE FAILURE DISTRACTED THE CONTACT FROM DRIVING AND HINDERED HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE GLARE FAILURE WAS CONFIRMED. A BUY BACK FOR THE VEHICLE WAS OFFERED; HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 04/06/17 LJ THE CONSUMER STATED THE BUY BACK OFFER INVOLVED A $5,500 LOSS. THE CONSUMER STATED THE LIGHT WAS SO EXTREME THAT IT WAS PAINFUL, CAUSING NAUSEA AND MIGRAINES. UPDATED 09/20/20017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A GLARE FROM OUTSIDE THE VEHICLE THAT REFLECTED OFF THE FACE PLATE OF THE NAVIGATION SYSTEM WITHOUT WARNING. THE FAILURE DISTRACTED THE CONTACT FROM DRIVING AND HINDERED HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE GLARE FAILURE WAS CONFIRMED. A BUY BACK FOR THE VEHICLE WAS OFFERED; HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 04/06/17 LJ THE CONSUMER STATED THE BUY BACK OFFER INVOLVED A $5,500 LOSS. THE CONSUMER STATED THE LIGHT WAS SO EXTREME THAT IT WAS PAINFUL, CAUSING NAUSEA AND MIGRAINES. UPDATED 09/20/20017*JS
Mfg Campaign: 10939636
Recall Date: Jan 4, 2017
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD WITH THE ENGINE REVVING. I SLAMMED ON THE BRAKES PREVENTING A COLLISION WITH THE CARE PARKED IN THE OPPOSITE PARKING SPACE. THE CAR CONTINUED TO TRY TO ACCELERATE. I TOOK THE CAR OUT OF GEAR AND THE ENGINE ROARED, OVER REVVED, SLOWED, AND OVER REVVED A SECOND TIME BEFORE FINELY SLOWING DOWN. THIS IS THE SECOND TIME THIS HAS HAPPENED. DEFINITE SAFETY ISSUE. HAS SOMETHING TO DO WITH THE EYESIGHT SYSTEM/CRUISE CONTROL.
Corrective Action:
I WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD WITH THE ENGINE REVVING. I SLAMMED ON THE BRAKES PREVENTING A COLLISION WITH THE CARE PARKED IN THE OPPOSITE PARKING SPACE. THE CAR CONTINUED TO TRY TO ACCELERATE. I TOOK THE CAR OUT OF GEAR AND THE ENGINE ROARED, OVER REVVED, SLOWED, AND OVER REVVED A SECOND TIME BEFORE FINELY SLOWING DOWN. THIS IS THE SECOND TIME THIS HAS HAPPENED. DEFINITE SAFETY ISSUE. HAS SOMETHING TO DO WITH THE EYESIGHT SYSTEM/CRUISE CONTROL.
Additional Notes:
I WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD WITH THE ENGINE REVVING. I SLAMMED ON THE BRAKES PREVENTING A COLLISION WITH THE CARE PARKED IN THE OPPOSITE PARKING SPACE. THE CAR CONTINUED TO TRY TO ACCELERATE. I TOOK THE CAR OUT OF GEAR AND THE ENGINE ROARED, OVER REVVED, SLOWED, AND OVER REVVED A SECOND TIME BEFORE FINELY SLOWING DOWN. THIS IS THE SECOND TIME THIS HAS HAPPENED. DEFINITE SAFETY ISSUE. HAS SOMETHING TO DO WITH THE EYESIGHT SYSTEM/CRUISE CONTROL.
Mfg Campaign: 10934181
Recall Date: Dec 9, 2016
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,360.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,360.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,360.
Mfg Campaign: 10930137
Recall Date: Dec 6, 2016
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MILEAGE: 248. CAR CONTINUE TO MOVE BACKWARD AFTER SHIFTING FROM REVERSE INTO DRIVE. SHIFTING BACK TO REVERSE AND AGAIN TO FORWARD ( 3 TIMES) DID NOT HELP. IT HAPPENED ON A LEVEL PARKING LOT (SLOW SPEED MOVING). AFTER SHIFTING AUTOMATIC TRANSMISSION FROM PARKING TO REVERSE VEHICLE STARTS MOVING BACKWARD. AFTER COMPLETE STOP, SHIFT LEVER WAS MOVED FROM REVERSE INTO DRIVE. CAR CONTINUE TO DRIVE BACKWARDS AFTER APPLYING GAS PEDAL. SHIFT LEVER WAS MOVED BACK TO REVERSE AND AGAIN INTO DRIVE. CAR STILL WAS MOVING BACKWARDS. THERE WAS 2 MORE ATTEMPTS TO SHIFT BACK INTO REVERSE AND INTO DRIVE. NO HELP. ONLY 4-TH ATTEMPT WAS SUCCESSFUL AND CAR STARTS MOVING FORWARD. ONLY BECAUSE DRIVER WAS VERY CAREFUL AND MOWING AT SLOW SPEED, COLLISION WITH OTHERS CARS ON A PARKING LOT WAS AVOIDED. THIS IS VERY DANGEROUS, BECAUSE YOU NEVER KNOW IN WHAT DIRECTION CAR WILL MOVE AFTER SHIFTING FROM REVERSE INTO DRIVE.
Corrective Action:
MILEAGE: 248. CAR CONTINUE TO MOVE BACKWARD AFTER SHIFTING FROM REVERSE INTO DRIVE. SHIFTING BACK TO REVERSE AND AGAIN TO FORWARD ( 3 TIMES) DID NOT HELP. IT HAPPENED ON A LEVEL PARKING LOT (SLOW SPEED MOVING). AFTER SHIFTING AUTOMATIC TRANSMISSION FROM PARKING TO REVERSE VEHICLE STARTS MOVING BACKWARD. AFTER COMPLETE STOP, SHIFT LEVER WAS MOVED FROM REVERSE INTO DRIVE. CAR CONTINUE TO DRIVE BACKWARDS AFTER APPLYING GAS PEDAL. SHIFT LEVER WAS MOVED BACK TO REVERSE AND AGAIN INTO DRIVE. CAR STILL WAS MOVING BACKWARDS. THERE WAS 2 MORE ATTEMPTS TO SHIFT BACK INTO REVERSE AND INTO DRIVE. NO HELP. ONLY 4-TH ATTEMPT WAS SUCCESSFUL AND CAR STARTS MOVING FORWARD. ONLY BECAUSE DRIVER WAS VERY CAREFUL AND MOWING AT SLOW SPEED, COLLISION WITH OTHERS CARS ON A PARKING LOT WAS AVOIDED. THIS IS VERY DANGEROUS, BECAUSE YOU NEVER KNOW IN WHAT DIRECTION CAR WILL MOVE AFTER SHIFTING FROM REVERSE INTO DRIVE.
Additional Notes:
MILEAGE: 248. CAR CONTINUE TO MOVE BACKWARD AFTER SHIFTING FROM REVERSE INTO DRIVE. SHIFTING BACK TO REVERSE AND AGAIN TO FORWARD ( 3 TIMES) DID NOT HELP. IT HAPPENED ON A LEVEL PARKING LOT (SLOW SPEED MOVING). AFTER SHIFTING AUTOMATIC TRANSMISSION FROM PARKING TO REVERSE VEHICLE STARTS MOVING BACKWARD. AFTER COMPLETE STOP, SHIFT LEVER WAS MOVED FROM REVERSE INTO DRIVE. CAR CONTINUE TO DRIVE BACKWARDS AFTER APPLYING GAS PEDAL. SHIFT LEVER WAS MOVED BACK TO REVERSE AND AGAIN INTO DRIVE. CAR STILL WAS MOVING BACKWARDS. THERE WAS 2 MORE ATTEMPTS TO SHIFT BACK INTO REVERSE AND INTO DRIVE. NO HELP. ONLY 4-TH ATTEMPT WAS SUCCESSFUL AND CAR STARTS MOVING FORWARD. ONLY BECAUSE DRIVER WAS VERY CAREFUL AND MOWING AT SLOW SPEED, COLLISION WITH OTHERS CARS ON A PARKING LOT WAS AVOIDED. THIS IS VERY DANGEROUS, BECAUSE YOU NEVER KNOW IN WHAT DIRECTION CAR WILL MOVE AFTER SHIFTING FROM REVERSE INTO DRIVE.
Mfg Campaign: 10929737
Recall Date: Dec 3, 2016
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHEN ROTATING OR REPLACING TIRES, THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED. FLASHED AT THE SUBARU DEALER SINCE 2015. IF NOT, THEY WOULD NOT BE IN COMPLIANCE WITH NEW YORK AND WOULD FAIL INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHEN ROTATING OR REPLACING TIRES, THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED. FLASHED AT THE SUBARU DEALER SINCE 2015. IF NOT, THEY WOULD NOT BE IN COMPLIANCE WITH NEW YORK AND WOULD FAIL INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHEN ROTATING OR REPLACING TIRES, THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED. FLASHED AT THE SUBARU DEALER SINCE 2015. IF NOT, THEY WOULD NOT BE IN COMPLIANCE WITH NEW YORK AND WOULD FAIL INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT
Mfg Campaign: 10925991
Recall Date: Nov 14, 2016
Subaru Of America, Inc.
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHEN ROTATING OR REPLACING TIRES, THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED. FLASHED AT THE SUBARU DEALER SINCE 2015. IF NOT, THEY WOULD NOT BE IN COMPLIANCE WITH NEW YORK AND WOULD FAIL INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHEN ROTATING OR REPLACING TIRES, THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED. FLASHED AT THE SUBARU DEALER SINCE 2015. IF NOT, THEY WOULD NOT BE IN COMPLIANCE WITH NEW YORK AND WOULD FAIL INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHEN ROTATING OR REPLACING TIRES, THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED. FLASHED AT THE SUBARU DEALER SINCE 2015. IF NOT, THEY WOULD NOT BE IN COMPLIANCE WITH NEW YORK AND WOULD FAIL INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT
Mfg Campaign: 10925991
Recall Date: Nov 14, 2016
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN LOUD ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT ALSO MENTIONED THE ALL THE WINDOWS FAILED TO FUNCTION EXCEPT FOR THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 01/11/2017*CT UPDATED 06/07/17*LJ CONSUMER DEALER WAS MADE AWARE OF WINDOW FAILURE AND IT WAS FIXED. (STILL MAKING SAME LOUD NOISE (12-3-16). UPDATED 7/9/18*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN LOUD ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT ALSO MENTIONED THE ALL THE WINDOWS FAILED TO FUNCTION EXCEPT FOR THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 01/11/2017*CT UPDATED 06/07/17*LJ CONSUMER DEALER WAS MADE AWARE OF WINDOW FAILURE AND IT WAS FIXED. (STILL MAKING SAME LOUD NOISE (12-3-16). UPDATED 7/9/18*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN LOUD ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT ALSO MENTIONED THE ALL THE WINDOWS FAILED TO FUNCTION EXCEPT FOR THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 01/11/2017*CT UPDATED 06/07/17*LJ CONSUMER DEALER WAS MADE AWARE OF WINDOW FAILURE AND IT WAS FIXED. (STILL MAKING SAME LOUD NOISE (12-3-16). UPDATED 7/9/18*JB *TR
Mfg Campaign: 10917279
Recall Date: Oct 19, 2016
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