SUBARU OUTBACK 2017

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
6
Recalls

Complaints & Recalls

1.1K Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 19V910000 SAFETY RECALL
46 Vehicles Affected
Recall Date: Dec 19, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.

Potential Risk:
In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
FREE Recall Solution:
Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUX-09
Notice Date: Feb 3, 2020
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
NHTSA Campaign: 16V716000 SAFETY RECALL
54 Vehicles Affected
Recall Date: Oct 6, 2016
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.

Potential Risk:
If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTL-72
Notice Date: Nov 14, 2016
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
NHTSA Campaign: 16V576000 SAFETY RECALL
99 Vehicles Affected
Recall Date: Aug 3, 2016
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.

Potential Risk:
If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
FREE Recall Solution:
Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTE-66
Notice Date: Aug 8, 2016
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
NHTSA Campaign: 16V292000 SAFETY RECALL
48.8K Vehicles Affected
Recall Date: May 11, 2016
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.

Potential Risk:
The loss of steering ability would increase the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTD-65
Notice Date: May 13, 2016
Recall Date: May 11, 2016

Consumer Complaints

1.1K Complaints
Subaru Of America, Inc.
Campaign: 11447712 Other
Jan 17, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Corrective Action:

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Additional Notes:

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Manufacturer: SUBARU
Mfg Campaign: 11447712
Notice Date: Jan 17, 2022
Recall Date: Jan 17, 2022
Subaru Of America, Inc.
Campaign: 11447712 Other
Jan 17, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Corrective Action:

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Additional Notes:

Car back door won't open, despite 3 new batteries. Remained locked so that couldn't remove equipment from back--Dangerous. Have been through 3 batteries in 26,000 miles....all that the car has been driven since it's purchase, new, in 2017.

Manufacturer: SUBARU
Mfg Campaign: 11447712
Notice Date: Jan 17, 2022
Recall Date: Jan 17, 2022
Subaru Of America, Inc.
Campaign: 11447647 Other
Jan 16, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Underlying and undiagnosed electrical issue is placing excessive load on battery to a point where battery can't recover. Have had issues on shorter drives and long drives. We are currently on 4 battery replacements in less than 18 month period. After a quick Google search is a common issue among other Outbacknowners. Best guess is something with a faulty design on alternator and/or electrical system which pulls power accelerating battery decay. Have taken to Subaru several times and they just say it is normal. This is not normal and very dangerous. We have been stranded several times. One time after a 7 hour drive on the other side of state (vacation).

Corrective Action:

Underlying and undiagnosed electrical issue is placing excessive load on battery to a point where battery can't recover. Have had issues on shorter drives and long drives. We are currently on 4 battery replacements in less than 18 month period. After a quick Google search is a common issue among other Outbacknowners. Best guess is something with a faulty design on alternator and/or electrical system which pulls power accelerating battery decay. Have taken to Subaru several times and they just say it is normal. This is not normal and very dangerous. We have been stranded several times. One time after a 7 hour drive on the other side of state (vacation).

Additional Notes:

Underlying and undiagnosed electrical issue is placing excessive load on battery to a point where battery can't recover. Have had issues on shorter drives and long drives. We are currently on 4 battery replacements in less than 18 month period. After a quick Google search is a common issue among other Outbacknowners. Best guess is something with a faulty design on alternator and/or electrical system which pulls power accelerating battery decay. Have taken to Subaru several times and they just say it is normal. This is not normal and very dangerous. We have been stranded several times. One time after a 7 hour drive on the other side of state (vacation).

Manufacturer: SUBARU
Mfg Campaign: 11447647
Notice Date: Jan 16, 2022
Recall Date: Jan 16, 2022
Subaru Of America, Inc.
Campaign: 11447575 Other
Jan 15, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

https://www.cargurus.com/Cars/Discussion-t68632_ds1061822 I figured that out after reading all the previous threads on this site. Not happy! I will be getting back to them, and Subaru America as well. What doesn't seem to be clear from this thread is whether replacing the battery with a heftier one will make a difference if there is this parasitic draining going on. The dealer did the required software updates but that didn't make a difference. I understand that there may be some class action suits in progress.

Corrective Action:

https://www.cargurus.com/Cars/Discussion-t68632_ds1061822 I figured that out after reading all the previous threads on this site. Not happy! I will be getting back to them, and Subaru America as well. What doesn't seem to be clear from this thread is whether replacing the battery with a heftier one will make a difference if there is this parasitic draining going on. The dealer did the required software updates but that didn't make a difference. I understand that there may be some class action suits in progress.

Additional Notes:

https://www.cargurus.com/Cars/Discussion-t68632_ds1061822 I figured that out after reading all the previous threads on this site. Not happy! I will be getting back to them, and Subaru America as well. What doesn't seem to be clear from this thread is whether replacing the battery with a heftier one will make a difference if there is this parasitic draining going on. The dealer did the required software updates but that didn't make a difference. I understand that there may be some class action suits in progress.

Manufacturer: SUBARU
Mfg Campaign: 11447575
Notice Date: Jan 15, 2022
Recall Date: Jan 15, 2022
Subaru Of America, Inc.
Campaign: 11447420 Other
Jan 13, 2022
Defect Description:

AIR BAGS

Potential Consequences:

The SRS Warning light triggered on 1/12/2022. I took my vehicle to Hendrick’s Subaru in Hoover, Alabama on 1/13/2022. The service technician, using computer error codes, determined that the airbag control unit had failed. This repair will be approximately $1600.00 and I believe that my Outback should have been part of an airbag recall campaign WUX-09R. It was explained to me that the control module replacement will require the installation of a new passenger side airbag. This led me to investigate air bag issues on the NHTSA website.I feel that the scope of Recall Campaign WUX-09R should be expanded and I should not have to bear the cost of a known issue.

Corrective Action:

The SRS Warning light triggered on 1/12/2022. I took my vehicle to Hendrick’s Subaru in Hoover, Alabama on 1/13/2022. The service technician, using computer error codes, determined that the airbag control unit had failed. This repair will be approximately $1600.00 and I believe that my Outback should have been part of an airbag recall campaign WUX-09R. It was explained to me that the control module replacement will require the installation of a new passenger side airbag. This led me to investigate air bag issues on the NHTSA website.I feel that the scope of Recall Campaign WUX-09R should be expanded and I should not have to bear the cost of a known issue.

Additional Notes:

The SRS Warning light triggered on 1/12/2022. I took my vehicle to Hendrick’s Subaru in Hoover, Alabama on 1/13/2022. The service technician, using computer error codes, determined that the airbag control unit had failed. This repair will be approximately $1600.00 and I believe that my Outback should have been part of an airbag recall campaign WUX-09R. It was explained to me that the control module replacement will require the installation of a new passenger side airbag. This led me to investigate air bag issues on the NHTSA website.I feel that the scope of Recall Campaign WUX-09R should be expanded and I should not have to bear the cost of a known issue.

Manufacturer: SUBARU
Mfg Campaign: 11447420
Notice Date: Jan 13, 2022
Recall Date: Jan 13, 2022
Subaru Of America, Inc.
Campaign: 11447190 Other
Jan 12, 2022
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Consequences:

The contact owns a 2017 Subaru Outback. The contact stated that the vehicle would not start. The contact stated that the battery in the vehicle had been replaced three times. The contact stated that two batteries were replaced in one week and the last battery was replaced a week ago. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer however, the contact had spoken to a local dealer who suggested that the battery be replaced. The battery was replaced however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Corrective Action:

The contact owns a 2017 Subaru Outback. The contact stated that the vehicle would not start. The contact stated that the battery in the vehicle had been replaced three times. The contact stated that two batteries were replaced in one week and the last battery was replaced a week ago. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer however, the contact had spoken to a local dealer who suggested that the battery be replaced. The battery was replaced however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Additional Notes:

The contact owns a 2017 Subaru Outback. The contact stated that the vehicle would not start. The contact stated that the battery in the vehicle had been replaced three times. The contact stated that two batteries were replaced in one week and the last battery was replaced a week ago. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer however, the contact had spoken to a local dealer who suggested that the battery be replaced. The battery was replaced however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Manufacturer: SUBARU
Mfg Campaign: 11447190
Notice Date: Jan 12, 2022
Recall Date: Jan 12, 2022
Subaru Of America, Inc.
Campaign: 11446704 Other
Jan 8, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The battery drains after not using the vehicle for 48hrs+. We've replaced the battery 3 times and have had to jump start the vehicle more than 10 times in the last 18mos. This causes a safety concern as there have been times where the vehicle wouldn't start in unsafe areas and late at night not to mention a major hassle to get transportation while stranded in the middle of an airport parking lot at night. This is happening temperature independent, cold and warm (60F+) with the only factor being if the car site for more than 2 days.

Corrective Action:

The battery drains after not using the vehicle for 48hrs+. We've replaced the battery 3 times and have had to jump start the vehicle more than 10 times in the last 18mos. This causes a safety concern as there have been times where the vehicle wouldn't start in unsafe areas and late at night not to mention a major hassle to get transportation while stranded in the middle of an airport parking lot at night. This is happening temperature independent, cold and warm (60F+) with the only factor being if the car site for more than 2 days.

Additional Notes:

The battery drains after not using the vehicle for 48hrs+. We've replaced the battery 3 times and have had to jump start the vehicle more than 10 times in the last 18mos. This causes a safety concern as there have been times where the vehicle wouldn't start in unsafe areas and late at night not to mention a major hassle to get transportation while stranded in the middle of an airport parking lot at night. This is happening temperature independent, cold and warm (60F+) with the only factor being if the car site for more than 2 days.

Manufacturer: SUBARU
Mfg Campaign: 11446704
Notice Date: Jan 8, 2022
Recall Date: Jan 8, 2022
Subaru Of America, Inc.
Campaign: 11445840 Other
Jan 2, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have just over 33,000 miles. I already had to replace the battery. Its 60 degrees out this past week and with a 1 year battery the car doesnt start. I have had to get my car jumpstarted 5 times in the past 5 days because the battery goes completely dead. Not even enough power to unlock the doors. I have to use the manual key.

Corrective Action:

I have just over 33,000 miles. I already had to replace the battery. Its 60 degrees out this past week and with a 1 year battery the car doesnt start. I have had to get my car jumpstarted 5 times in the past 5 days because the battery goes completely dead. Not even enough power to unlock the doors. I have to use the manual key.

Additional Notes:

I have just over 33,000 miles. I already had to replace the battery. Its 60 degrees out this past week and with a 1 year battery the car doesnt start. I have had to get my car jumpstarted 5 times in the past 5 days because the battery goes completely dead. Not even enough power to unlock the doors. I have to use the manual key.

Manufacturer: SUBARU
Mfg Campaign: 11445840
Notice Date: Jan 2, 2022
Recall Date: Jan 2, 2022
Subaru Of America, Inc.
Campaign: 11445872 Other
Jan 2, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The battery in this vehicle consistently drains to the point it cannot start the car. It happened with the OME battery and all subsequent replacements. I reported it originally to Subaru on the date below but it has continued to happen and I have had to buy a portable charger along with new batteries to work around the issue. Leaving a door open for 15 mins or radio on for 4 mins without the engine running can be enough to cause the car needing a jump start to operate. Leaving an interior light on will also drain the battery but am less sure how long that needs to happen. I had been searching forms for a solution and saw I should report it here. This doesn't happen in my 2007 sedan so can't imagine this should be happening on this 2017 outback. I am also surprised the company has not addressed a fix for the issue, so much for buying another one. Thank you.

Corrective Action:

The battery in this vehicle consistently drains to the point it cannot start the car. It happened with the OME battery and all subsequent replacements. I reported it originally to Subaru on the date below but it has continued to happen and I have had to buy a portable charger along with new batteries to work around the issue. Leaving a door open for 15 mins or radio on for 4 mins without the engine running can be enough to cause the car needing a jump start to operate. Leaving an interior light on will also drain the battery but am less sure how long that needs to happen. I had been searching forms for a solution and saw I should report it here. This doesn't happen in my 2007 sedan so can't imagine this should be happening on this 2017 outback. I am also surprised the company has not addressed a fix for the issue, so much for buying another one. Thank you.

Additional Notes:

The battery in this vehicle consistently drains to the point it cannot start the car. It happened with the OME battery and all subsequent replacements. I reported it originally to Subaru on the date below but it has continued to happen and I have had to buy a portable charger along with new batteries to work around the issue. Leaving a door open for 15 mins or radio on for 4 mins without the engine running can be enough to cause the car needing a jump start to operate. Leaving an interior light on will also drain the battery but am less sure how long that needs to happen. I had been searching forms for a solution and saw I should report it here. This doesn't happen in my 2007 sedan so can't imagine this should be happening on this 2017 outback. I am also surprised the company has not addressed a fix for the issue, so much for buying another one. Thank you.

Manufacturer: SUBARU
Mfg Campaign: 11445872
Notice Date: Jan 2, 2022
Recall Date: Jan 2, 2022
Subaru Of America, Inc.
Campaign: 11445807 Other
Jan 1, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The battery goes dead prematurely. This is a 2017 Outback and I am having to replace the battery for the third time already. Something is wrong with the electrical system.

Corrective Action:

The battery goes dead prematurely. This is a 2017 Outback and I am having to replace the battery for the third time already. Something is wrong with the electrical system.

Additional Notes:

The battery goes dead prematurely. This is a 2017 Outback and I am having to replace the battery for the third time already. Something is wrong with the electrical system.

Manufacturer: SUBARU
Mfg Campaign: 11445807
Notice Date: Jan 1, 2022
Recall Date: Jan 1, 2022
Subaru Of America, Inc.
Campaign: 11444451 Other
Dec 20, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

The contact owns a 2017 Subaru Outback. The contact stated while driving 30 MPH, a crack started forming on the driver’s side windshield and moved towards the center of the windshield. The contact stated that the windshield was not struck by an object to cause the crack to form. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500. Subaru was made aware of this defective windshield and installed a NEW windshield at NO COST to the contact on December 27, 2021. The installation was accomplished by Don K Whitefish in Whitefish, MT on their R/O number 3602221/1. No further action is required.

Corrective Action:

The contact owns a 2017 Subaru Outback. The contact stated while driving 30 MPH, a crack started forming on the driver’s side windshield and moved towards the center of the windshield. The contact stated that the windshield was not struck by an object to cause the crack to form. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500. Subaru was made aware of this defective windshield and installed a NEW windshield at NO COST to the contact on December 27, 2021. The installation was accomplished by Don K Whitefish in Whitefish, MT on their R/O number 3602221/1. No further action is required.

Additional Notes:

The contact owns a 2017 Subaru Outback. The contact stated while driving 30 MPH, a crack started forming on the driver’s side windshield and moved towards the center of the windshield. The contact stated that the windshield was not struck by an object to cause the crack to form. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500. Subaru was made aware of this defective windshield and installed a NEW windshield at NO COST to the contact on December 27, 2021. The installation was accomplished by Don K Whitefish in Whitefish, MT on their R/O number 3602221/1. No further action is required.

Manufacturer: SUBARU
Mfg Campaign: 11444451
Notice Date: Dec 20, 2021
Recall Date: Dec 20, 2021
Subaru Of America, Inc.
Campaign: 11444499 Other
Dec 20, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have had a number of unexplainable dead batteries. I have AAA and had battery jumped or battery replaced. In the last week I've had to call AAA assistance twice. Each time the battery and alternator test came back okay.

Corrective Action:

I have had a number of unexplainable dead batteries. I have AAA and had battery jumped or battery replaced. In the last week I've had to call AAA assistance twice. Each time the battery and alternator test came back okay.

Additional Notes:

I have had a number of unexplainable dead batteries. I have AAA and had battery jumped or battery replaced. In the last week I've had to call AAA assistance twice. Each time the battery and alternator test came back okay.

Manufacturer: SUBARU
Mfg Campaign: 11444499
Notice Date: Dec 20, 2021
Recall Date: Dec 20, 2021
Subaru Of America, Inc.
Campaign: 11444512 Other
Dec 20, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Driving on highway, noticed a chip on windshield, has run approx 12" since then. In 35 years of driving, I have not experienced a windshield crack run like this.

Corrective Action:

Driving on highway, noticed a chip on windshield, has run approx 12" since then. In 35 years of driving, I have not experienced a windshield crack run like this.

Additional Notes:

Driving on highway, noticed a chip on windshield, has run approx 12" since then. In 35 years of driving, I have not experienced a windshield crack run like this.

Manufacturer: SUBARU
Mfg Campaign: 11444512
Notice Date: Dec 20, 2021
Recall Date: Dec 20, 2021
Subaru Of America, Inc.
Campaign: 11444198 Other
Dec 17, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Wife was in a Collison on the freeway in Phoenix. She believes none of the collision avoidance devices worked properly to help prevent the accident. She heard no alarms or dings associated with the avoidance systems on her outback. She didn't feel the brakes lock up like they normally would. She feels if this truly is an issue, can she trust any of these safety features, which if working, could help avoid hitting everything from a person to a vehicle and injuring or killing her or someone else. We have not tried to reproduce this issue since the car is damaged and out our house. We have also not taken it to a dealer for the same reason. We did call Subaru and all they cared about was being sued. Which we said we did not want. We just wanted to make sure all systems are working or if there is an issue. They would not help or even offer to inspect the car. They told us we need to hire a 3rd party investigator. Which we don't even know who or where that would be or how to find one. No known issues with the system prior to the accident.

Corrective Action:

Wife was in a Collison on the freeway in Phoenix. She believes none of the collision avoidance devices worked properly to help prevent the accident. She heard no alarms or dings associated with the avoidance systems on her outback. She didn't feel the brakes lock up like they normally would. She feels if this truly is an issue, can she trust any of these safety features, which if working, could help avoid hitting everything from a person to a vehicle and injuring or killing her or someone else. We have not tried to reproduce this issue since the car is damaged and out our house. We have also not taken it to a dealer for the same reason. We did call Subaru and all they cared about was being sued. Which we said we did not want. We just wanted to make sure all systems are working or if there is an issue. They would not help or even offer to inspect the car. They told us we need to hire a 3rd party investigator. Which we don't even know who or where that would be or how to find one. No known issues with the system prior to the accident.

Additional Notes:

Wife was in a Collison on the freeway in Phoenix. She believes none of the collision avoidance devices worked properly to help prevent the accident. She heard no alarms or dings associated with the avoidance systems on her outback. She didn't feel the brakes lock up like they normally would. She feels if this truly is an issue, can she trust any of these safety features, which if working, could help avoid hitting everything from a person to a vehicle and injuring or killing her or someone else. We have not tried to reproduce this issue since the car is damaged and out our house. We have also not taken it to a dealer for the same reason. We did call Subaru and all they cared about was being sued. Which we said we did not want. We just wanted to make sure all systems are working or if there is an issue. They would not help or even offer to inspect the car. They told us we need to hire a 3rd party investigator. Which we don't even know who or where that would be or how to find one. No known issues with the system prior to the accident.

Manufacturer: SUBARU
Mfg Campaign: 11444198
Notice Date: Dec 17, 2021
Recall Date: Dec 17, 2021
Subaru Of America, Inc.
Campaign: 11444198 Other
Dec 17, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Wife was in a Collison on the freeway in Phoenix. She believes none of the collision avoidance devices worked properly to help prevent the accident. She heard no alarms or dings associated with the avoidance systems on her outback. She didn't feel the brakes lock up like they normally would. She feels if this truly is an issue, can she trust any of these safety features, which if working, could help avoid hitting everything from a person to a vehicle and injuring or killing her or someone else. We have not tried to reproduce this issue since the car is damaged and out our house. We have also not taken it to a dealer for the same reason. We did call Subaru and all they cared about was being sued. Which we said we did not want. We just wanted to make sure all systems are working or if there is an issue. They would not help or even offer to inspect the car. They told us we need to hire a 3rd party investigator. Which we don't even know who or where that would be or how to find one. No known issues with the system prior to the accident.

Corrective Action:

Wife was in a Collison on the freeway in Phoenix. She believes none of the collision avoidance devices worked properly to help prevent the accident. She heard no alarms or dings associated with the avoidance systems on her outback. She didn't feel the brakes lock up like they normally would. She feels if this truly is an issue, can she trust any of these safety features, which if working, could help avoid hitting everything from a person to a vehicle and injuring or killing her or someone else. We have not tried to reproduce this issue since the car is damaged and out our house. We have also not taken it to a dealer for the same reason. We did call Subaru and all they cared about was being sued. Which we said we did not want. We just wanted to make sure all systems are working or if there is an issue. They would not help or even offer to inspect the car. They told us we need to hire a 3rd party investigator. Which we don't even know who or where that would be or how to find one. No known issues with the system prior to the accident.

Additional Notes:

Wife was in a Collison on the freeway in Phoenix. She believes none of the collision avoidance devices worked properly to help prevent the accident. She heard no alarms or dings associated with the avoidance systems on her outback. She didn't feel the brakes lock up like they normally would. She feels if this truly is an issue, can she trust any of these safety features, which if working, could help avoid hitting everything from a person to a vehicle and injuring or killing her or someone else. We have not tried to reproduce this issue since the car is damaged and out our house. We have also not taken it to a dealer for the same reason. We did call Subaru and all they cared about was being sued. Which we said we did not want. We just wanted to make sure all systems are working or if there is an issue. They would not help or even offer to inspect the car. They told us we need to hire a 3rd party investigator. Which we don't even know who or where that would be or how to find one. No known issues with the system prior to the accident.

Manufacturer: SUBARU
Mfg Campaign: 11444198
Notice Date: Dec 17, 2021
Recall Date: Dec 17, 2021
Subaru Of America, Inc.
Campaign: 11443906 Other
Dec 15, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have a 2017 Subaru Outback. It rained hard Monday night into Tuesday. When I got in my car Tuesday am to take my kids to school, there a small crack, maybe 3 inches, there was no crack previously. As I drove my kids to school we watched the crack grow larger and larger. There was no debris or anything near the windshield when we got it. It seems to me that a windshield should be able to withstand a hard rain. I googled it and it seems that Subaru's have problem with their windshields and it doesn't seem right. Thank you

Corrective Action:

I have a 2017 Subaru Outback. It rained hard Monday night into Tuesday. When I got in my car Tuesday am to take my kids to school, there a small crack, maybe 3 inches, there was no crack previously. As I drove my kids to school we watched the crack grow larger and larger. There was no debris or anything near the windshield when we got it. It seems to me that a windshield should be able to withstand a hard rain. I googled it and it seems that Subaru's have problem with their windshields and it doesn't seem right. Thank you

Additional Notes:

I have a 2017 Subaru Outback. It rained hard Monday night into Tuesday. When I got in my car Tuesday am to take my kids to school, there a small crack, maybe 3 inches, there was no crack previously. As I drove my kids to school we watched the crack grow larger and larger. There was no debris or anything near the windshield when we got it. It seems to me that a windshield should be able to withstand a hard rain. I googled it and it seems that Subaru's have problem with their windshields and it doesn't seem right. Thank you

Manufacturer: SUBARU
Mfg Campaign: 11443906
Notice Date: Dec 15, 2021
Recall Date: Dec 15, 2021
Subaru Of America, Inc.
Campaign: 11443906 Other
Dec 15, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I have a 2017 Subaru Outback. It rained hard Monday night into Tuesday. When I got in my car Tuesday am to take my kids to school, there a small crack, maybe 3 inches, there was no crack previously. As I drove my kids to school we watched the crack grow larger and larger. There was no debris or anything near the windshield when we got it. It seems to me that a windshield should be able to withstand a hard rain. I googled it and it seems that Subaru's have problem with their windshields and it doesn't seem right. Thank you

Corrective Action:

I have a 2017 Subaru Outback. It rained hard Monday night into Tuesday. When I got in my car Tuesday am to take my kids to school, there a small crack, maybe 3 inches, there was no crack previously. As I drove my kids to school we watched the crack grow larger and larger. There was no debris or anything near the windshield when we got it. It seems to me that a windshield should be able to withstand a hard rain. I googled it and it seems that Subaru's have problem with their windshields and it doesn't seem right. Thank you

Additional Notes:

I have a 2017 Subaru Outback. It rained hard Monday night into Tuesday. When I got in my car Tuesday am to take my kids to school, there a small crack, maybe 3 inches, there was no crack previously. As I drove my kids to school we watched the crack grow larger and larger. There was no debris or anything near the windshield when we got it. It seems to me that a windshield should be able to withstand a hard rain. I googled it and it seems that Subaru's have problem with their windshields and it doesn't seem right. Thank you

Manufacturer: SUBARU
Mfg Campaign: 11443906
Notice Date: Dec 15, 2021
Recall Date: Dec 15, 2021
Subaru Of America, Inc.
Campaign: 11443754 Other
Dec 14, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My battery has died seven times. I have received three battery replacements. Never a full solution. Windshield wipers never work properly either, despite changing brands.

Corrective Action:

My battery has died seven times. I have received three battery replacements. Never a full solution. Windshield wipers never work properly either, despite changing brands.

Additional Notes:

My battery has died seven times. I have received three battery replacements. Never a full solution. Windshield wipers never work properly either, despite changing brands.

Manufacturer: SUBARU
Mfg Campaign: 11443754
Notice Date: Dec 14, 2021
Recall Date: Dec 14, 2021
Subaru Of America, Inc.
Campaign: 11443754 Other
Dec 14, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My battery has died seven times. I have received three battery replacements. Never a full solution. Windshield wipers never work properly either, despite changing brands.

Corrective Action:

My battery has died seven times. I have received three battery replacements. Never a full solution. Windshield wipers never work properly either, despite changing brands.

Additional Notes:

My battery has died seven times. I have received three battery replacements. Never a full solution. Windshield wipers never work properly either, despite changing brands.

Manufacturer: SUBARU
Mfg Campaign: 11443754
Notice Date: Dec 14, 2021
Recall Date: Dec 14, 2021
Subaru Of America, Inc.
Campaign: 11443599 Other
Dec 13, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

The contact owns a 2017 Subaru Outback. The contact stated that upon entering his vehicle, he noticed a horizontal, foot long crack had formed on the driver’s side windshield without incident. The contact stated that the crack obstructed his vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.

Corrective Action:

The contact owns a 2017 Subaru Outback. The contact stated that upon entering his vehicle, he noticed a horizontal, foot long crack had formed on the driver’s side windshield without incident. The contact stated that the crack obstructed his vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.

Additional Notes:

The contact owns a 2017 Subaru Outback. The contact stated that upon entering his vehicle, he noticed a horizontal, foot long crack had formed on the driver’s side windshield without incident. The contact stated that the crack obstructed his vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.

Manufacturer: SUBARU
Mfg Campaign: 11443599
Notice Date: Dec 13, 2021
Recall Date: Dec 13, 2021

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