Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTE-66
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
System does not recognize the car is in park mode correctly. The side effect of this is ignition key gets locked in the key hole and cannot be pulled out. Repeated problem in all weather situation once the failure started to show symptom. This issue is common enough across multiple product line of Subaru vehicles with a service bulletin reference 16-112-18R with google search. Plenty of website postings and you tube videos showed different work around to resolve the issue. Dealer charges parts and labor cost to repair each vehicle request for service that could possible is a design or sensor defect issue from production quality issue. The trigger point of my vehicle having this problem could be due to recent cold weather, but this issue does not go away even after the temperature gets warmer. Trying to fix the car key situation with a young child in the back seat wanting to get out daily makes this a repeated challenge. Reference link below to share and please consider this is a case for possible safety and manufactuer defects problem that impacts a good group of Subaru fans. https://www.subaruoutback.org/threads/key-stuck-in-ignition.495265/
Corrective Action:
System does not recognize the car is in park mode correctly. The side effect of this is ignition key gets locked in the key hole and cannot be pulled out. Repeated problem in all weather situation once the failure started to show symptom. This issue is common enough across multiple product line of Subaru vehicles with a service bulletin reference 16-112-18R with google search. Plenty of website postings and you tube videos showed different work around to resolve the issue. Dealer charges parts and labor cost to repair each vehicle request for service that could possible is a design or sensor defect issue from production quality issue. The trigger point of my vehicle having this problem could be due to recent cold weather, but this issue does not go away even after the temperature gets warmer. Trying to fix the car key situation with a young child in the back seat wanting to get out daily makes this a repeated challenge. Reference link below to share and please consider this is a case for possible safety and manufactuer defects problem that impacts a good group of Subaru fans. https://www.subaruoutback.org/threads/key-stuck-in-ignition.495265/
Additional Notes:
System does not recognize the car is in park mode correctly. The side effect of this is ignition key gets locked in the key hole and cannot be pulled out. Repeated problem in all weather situation once the failure started to show symptom. This issue is common enough across multiple product line of Subaru vehicles with a service bulletin reference 16-112-18R with google search. Plenty of website postings and you tube videos showed different work around to resolve the issue. Dealer charges parts and labor cost to repair each vehicle request for service that could possible is a design or sensor defect issue from production quality issue. The trigger point of my vehicle having this problem could be due to recent cold weather, but this issue does not go away even after the temperature gets warmer. Trying to fix the car key situation with a young child in the back seat wanting to get out daily makes this a repeated challenge. Reference link below to share and please consider this is a case for possible safety and manufactuer defects problem that impacts a good group of Subaru fans. https://www.subaruoutback.org/threads/key-stuck-in-ignition.495265/
Mfg Campaign: 11454242
Recall Date: Feb 26, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
System does not recognize the car is in park mode correctly. The side effect of this is ignition key gets locked in the key hole and cannot be pulled out. Repeated problem in all weather situation once the failure started to show symptom. This issue is common enough across multiple product line of Subaru vehicles with a service bulletin reference 16-112-18R with google search. Plenty of website postings and you tube videos showed different work around to resolve the issue. Dealer charges parts and labor cost to repair each vehicle request for service that could possible is a design or sensor defect issue from production quality issue. The trigger point of my vehicle having this problem could be due to recent cold weather, but this issue does not go away even after the temperature gets warmer. Trying to fix the car key situation with a young child in the back seat wanting to get out daily makes this a repeated challenge. Reference link below to share and please consider this is a case for possible safety and manufactuer defects problem that impacts a good group of Subaru fans. https://www.subaruoutback.org/threads/key-stuck-in-ignition.495265/
Corrective Action:
System does not recognize the car is in park mode correctly. The side effect of this is ignition key gets locked in the key hole and cannot be pulled out. Repeated problem in all weather situation once the failure started to show symptom. This issue is common enough across multiple product line of Subaru vehicles with a service bulletin reference 16-112-18R with google search. Plenty of website postings and you tube videos showed different work around to resolve the issue. Dealer charges parts and labor cost to repair each vehicle request for service that could possible is a design or sensor defect issue from production quality issue. The trigger point of my vehicle having this problem could be due to recent cold weather, but this issue does not go away even after the temperature gets warmer. Trying to fix the car key situation with a young child in the back seat wanting to get out daily makes this a repeated challenge. Reference link below to share and please consider this is a case for possible safety and manufactuer defects problem that impacts a good group of Subaru fans. https://www.subaruoutback.org/threads/key-stuck-in-ignition.495265/
Additional Notes:
System does not recognize the car is in park mode correctly. The side effect of this is ignition key gets locked in the key hole and cannot be pulled out. Repeated problem in all weather situation once the failure started to show symptom. This issue is common enough across multiple product line of Subaru vehicles with a service bulletin reference 16-112-18R with google search. Plenty of website postings and you tube videos showed different work around to resolve the issue. Dealer charges parts and labor cost to repair each vehicle request for service that could possible is a design or sensor defect issue from production quality issue. The trigger point of my vehicle having this problem could be due to recent cold weather, but this issue does not go away even after the temperature gets warmer. Trying to fix the car key situation with a young child in the back seat wanting to get out daily makes this a repeated challenge. Reference link below to share and please consider this is a case for possible safety and manufactuer defects problem that impacts a good group of Subaru fans. https://www.subaruoutback.org/threads/key-stuck-in-ignition.495265/
Mfg Campaign: 11454242
Recall Date: Feb 26, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2017 Subaru Outback. The contact stated that upon approaching the vehicle that was parked in the driveway under the shade of a tree, he noticed that the driver's side of the windshield was cracked. The contact stated that the crack was irregular and was a foot long. The contact stated that he looked around but could not determine the cause of the failure. The dealer was notified of the failure and advised the contact that the windshield would be replaced at his own expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
Corrective Action:
The contact owns a 2017 Subaru Outback. The contact stated that upon approaching the vehicle that was parked in the driveway under the shade of a tree, he noticed that the driver's side of the windshield was cracked. The contact stated that the crack was irregular and was a foot long. The contact stated that he looked around but could not determine the cause of the failure. The dealer was notified of the failure and advised the contact that the windshield would be replaced at his own expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
Additional Notes:
The contact owns a 2017 Subaru Outback. The contact stated that upon approaching the vehicle that was parked in the driveway under the shade of a tree, he noticed that the driver's side of the windshield was cracked. The contact stated that the crack was irregular and was a foot long. The contact stated that he looked around but could not determine the cause of the failure. The dealer was notified of the failure and advised the contact that the windshield would be replaced at his own expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
Mfg Campaign: 11453461
Recall Date: Feb 22, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the car battery gets completely drained after up to 24 hours of non use. this has happened repeatedly over the last couple months. replaced the battery and the same issue occurs with the new battery, completely drained after less then 2 days of not being used.
Corrective Action:
the car battery gets completely drained after up to 24 hours of non use. this has happened repeatedly over the last couple months. replaced the battery and the same issue occurs with the new battery, completely drained after less then 2 days of not being used.
Additional Notes:
the car battery gets completely drained after up to 24 hours of non use. this has happened repeatedly over the last couple months. replaced the battery and the same issue occurs with the new battery, completely drained after less then 2 days of not being used.
Mfg Campaign: 11453109
Recall Date: Feb 20, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After replacing my battery today, I am on the third battery in 4 years. There is an apparent problem with parasitic battery drain with this vintage Outback. My car died at a gas station after getting gas. I work in an area with no cell coverage, so had this happened at work, I could have been remotely stranded. I had a local service center (not the dealer) confirm the battery drain. I had no warning message indicating an impending failure, but research shows that this is a known issue. I have contacted Subaru USA regarding potential software updates and/or component replacement and am awaiting their reply.
Corrective Action:
After replacing my battery today, I am on the third battery in 4 years. There is an apparent problem with parasitic battery drain with this vintage Outback. My car died at a gas station after getting gas. I work in an area with no cell coverage, so had this happened at work, I could have been remotely stranded. I had a local service center (not the dealer) confirm the battery drain. I had no warning message indicating an impending failure, but research shows that this is a known issue. I have contacted Subaru USA regarding potential software updates and/or component replacement and am awaiting their reply.
Additional Notes:
After replacing my battery today, I am on the third battery in 4 years. There is an apparent problem with parasitic battery drain with this vintage Outback. My car died at a gas station after getting gas. I work in an area with no cell coverage, so had this happened at work, I could have been remotely stranded. I had a local service center (not the dealer) confirm the battery drain. I had no warning message indicating an impending failure, but research shows that this is a known issue. I have contacted Subaru USA regarding potential software updates and/or component replacement and am awaiting their reply.
Mfg Campaign: 11452883
Recall Date: Feb 18, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am now on my SIXTH battery in my 2017 Subaru Outback, having had to replace it 5 times in the last 2 years. For a car that has less than 30,000 miles, is maintenanced regularly, taken care of and driven well, this is absurd. The dealership has acknowledged that there was a technical issue that was making the battery drain quickly, but even after reprogramming, the NEW battery still died a few months later. My research indicates there is a widely known issue with battery drainage on this model of car, and yet Subaru of America refuses to admit this or make it right, other than continuing to replace the battery again and again. I have been stuck in parking lots and away from my home, with two very small children, several times now and I worry about our safety as this continues to happen again and again.
Corrective Action:
I am now on my SIXTH battery in my 2017 Subaru Outback, having had to replace it 5 times in the last 2 years. For a car that has less than 30,000 miles, is maintenanced regularly, taken care of and driven well, this is absurd. The dealership has acknowledged that there was a technical issue that was making the battery drain quickly, but even after reprogramming, the NEW battery still died a few months later. My research indicates there is a widely known issue with battery drainage on this model of car, and yet Subaru of America refuses to admit this or make it right, other than continuing to replace the battery again and again. I have been stuck in parking lots and away from my home, with two very small children, several times now and I worry about our safety as this continues to happen again and again.
Additional Notes:
I am now on my SIXTH battery in my 2017 Subaru Outback, having had to replace it 5 times in the last 2 years. For a car that has less than 30,000 miles, is maintenanced regularly, taken care of and driven well, this is absurd. The dealership has acknowledged that there was a technical issue that was making the battery drain quickly, but even after reprogramming, the NEW battery still died a few months later. My research indicates there is a widely known issue with battery drainage on this model of car, and yet Subaru of America refuses to admit this or make it right, other than continuing to replace the battery again and again. I have been stuck in parking lots and away from my home, with two very small children, several times now and I worry about our safety as this continues to happen again and again.
Mfg Campaign: 11452212
Recall Date: Feb 16, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery drains very fast. Sometimes the electrical system won't work properly; the trunk gate won't open, the auto up and down on the drivers side window controls may or may not work. There doesn't seem to be any pattern to this. There are no notifications that say there are any problems. Will have to replace battery soon.
Corrective Action:
Battery drains very fast. Sometimes the electrical system won't work properly; the trunk gate won't open, the auto up and down on the drivers side window controls may or may not work. There doesn't seem to be any pattern to this. There are no notifications that say there are any problems. Will have to replace battery soon.
Additional Notes:
Battery drains very fast. Sometimes the electrical system won't work properly; the trunk gate won't open, the auto up and down on the drivers side window controls may or may not work. There doesn't seem to be any pattern to this. There are no notifications that say there are any problems. Will have to replace battery soon.
Mfg Campaign: 11451845
Recall Date: Feb 14, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Corrective Action:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Additional Notes:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Mfg Campaign: 11451869
Recall Date: Feb 14, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Corrective Action:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Additional Notes:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Mfg Campaign: 11451869
Recall Date: Feb 14, 2022
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Corrective Action:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Additional Notes:
On 2/13/22 I started my vehicle to move it back into the garage. Upon putting it into 'Drive' the engine unexpectedly started to ramp up the RPMs accelerating the vehicle forward. Fortunately I had my foot on the break slowing the progression and I was able to switch the gear to 'Neutral'. At that point the engine began to continue to ramp up the RPMs. I tried depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. About five minutes after the initial incident I started the vehicle. Immediately upon startup the vehicle RPMs starting to ramp up. I tired depressing and releasing the accelerator to see if the engine would respond and decrease the RPMS, it did not. I then switched off the engine to keep it from accelerating/increasing the RPMs. After another five minutes I started the vehicle again. This time I let the car warmup for a minute before placing it into gear. During this time I did not experience another incident.
Mfg Campaign: 11451869
Recall Date: Feb 14, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery has started draining while sitting in a garage overnight. I had the battery replaced on 01/27/2022 at a reputable repair shop since the 2 year old battery was dead. This is the 3rd battery placed in this vehicle since I purchased it new in August, 2017. The charging and electrical system were checked every time and found to be working OK. The new battery drains overnight while the vehicle is sitting in a garage. I have placed a trickle charger to maintain the battery. However, I removed the charger and monitoring the voltage with the vehicle just sitting in the garage I see the voltage steadily dropping. Measurements as follows: Immediately after driving over 50 miles (11:25 AM)- 13.30 volts (13:20 PM) - 13.20 volts (16:00 PM) - 12.84 volts (18:00 PM) - 12.74 volts (20:00 OM) - 12.64 volts (05:30 AM) - 12.25 volts I have verified that there are no lights left on and everything is turned off while parked in a garage.
Corrective Action:
The battery has started draining while sitting in a garage overnight. I had the battery replaced on 01/27/2022 at a reputable repair shop since the 2 year old battery was dead. This is the 3rd battery placed in this vehicle since I purchased it new in August, 2017. The charging and electrical system were checked every time and found to be working OK. The new battery drains overnight while the vehicle is sitting in a garage. I have placed a trickle charger to maintain the battery. However, I removed the charger and monitoring the voltage with the vehicle just sitting in the garage I see the voltage steadily dropping. Measurements as follows: Immediately after driving over 50 miles (11:25 AM)- 13.30 volts (13:20 PM) - 13.20 volts (16:00 PM) - 12.84 volts (18:00 PM) - 12.74 volts (20:00 OM) - 12.64 volts (05:30 AM) - 12.25 volts I have verified that there are no lights left on and everything is turned off while parked in a garage.
Additional Notes:
The battery has started draining while sitting in a garage overnight. I had the battery replaced on 01/27/2022 at a reputable repair shop since the 2 year old battery was dead. This is the 3rd battery placed in this vehicle since I purchased it new in August, 2017. The charging and electrical system were checked every time and found to be working OK. The new battery drains overnight while the vehicle is sitting in a garage. I have placed a trickle charger to maintain the battery. However, I removed the charger and monitoring the voltage with the vehicle just sitting in the garage I see the voltage steadily dropping. Measurements as follows: Immediately after driving over 50 miles (11:25 AM)- 13.30 volts (13:20 PM) - 13.20 volts (16:00 PM) - 12.84 volts (18:00 PM) - 12.74 volts (20:00 OM) - 12.64 volts (05:30 AM) - 12.25 volts I have verified that there are no lights left on and everything is turned off while parked in a garage.
Mfg Campaign: 11450530
Recall Date: Feb 5, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
2017 SUBARU OUTBACK 2.5 LIMITED HAS LOOSE STEERING IN THE RAIN AND GOING DOWN HILLS. DRIFTS A LOT WITH CROSS WINDS VEHICLE HAD ALIGNMENT AND TIRE INSPECTION AND SUSPENSION CHECKED AND ALL WAS FINE BUT CAR STILL IS UNSTABLE IN BAD WEATHER. FEELS LIKE IT IS SWAYING AND THE TIRES ARE NOT ON THE GROUND. TIRES HAVE 13K MILES ON THEM AND ARE IN GOOD SHAPE. SHOCKS ARE FINE. REPAIR SHOPS CAN NOT DETERMINE THE PROBLEM
Corrective Action:
2017 SUBARU OUTBACK 2.5 LIMITED HAS LOOSE STEERING IN THE RAIN AND GOING DOWN HILLS. DRIFTS A LOT WITH CROSS WINDS VEHICLE HAD ALIGNMENT AND TIRE INSPECTION AND SUSPENSION CHECKED AND ALL WAS FINE BUT CAR STILL IS UNSTABLE IN BAD WEATHER. FEELS LIKE IT IS SWAYING AND THE TIRES ARE NOT ON THE GROUND. TIRES HAVE 13K MILES ON THEM AND ARE IN GOOD SHAPE. SHOCKS ARE FINE. REPAIR SHOPS CAN NOT DETERMINE THE PROBLEM
Additional Notes:
2017 SUBARU OUTBACK 2.5 LIMITED HAS LOOSE STEERING IN THE RAIN AND GOING DOWN HILLS. DRIFTS A LOT WITH CROSS WINDS VEHICLE HAD ALIGNMENT AND TIRE INSPECTION AND SUSPENSION CHECKED AND ALL WAS FINE BUT CAR STILL IS UNSTABLE IN BAD WEATHER. FEELS LIKE IT IS SWAYING AND THE TIRES ARE NOT ON THE GROUND. TIRES HAVE 13K MILES ON THEM AND ARE IN GOOD SHAPE. SHOCKS ARE FINE. REPAIR SHOPS CAN NOT DETERMINE THE PROBLEM
Mfg Campaign: 11450394
Recall Date: Feb 4, 2022
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2017 SUBARU OUTBACK 2.5 LIMITED HAS LOOSE STEERING IN THE RAIN AND GOING DOWN HILLS. DRIFTS A LOT WITH CROSS WINDS VEHICLE HAD ALIGNMENT AND TIRE INSPECTION AND SUSPENSION CHECKED AND ALL WAS FINE BUT CAR STILL IS UNSTABLE IN BAD WEATHER. FEELS LIKE IT IS SWAYING AND THE TIRES ARE NOT ON THE GROUND. TIRES HAVE 13K MILES ON THEM AND ARE IN GOOD SHAPE. SHOCKS ARE FINE. REPAIR SHOPS CAN NOT DETERMINE THE PROBLEM
Corrective Action:
2017 SUBARU OUTBACK 2.5 LIMITED HAS LOOSE STEERING IN THE RAIN AND GOING DOWN HILLS. DRIFTS A LOT WITH CROSS WINDS VEHICLE HAD ALIGNMENT AND TIRE INSPECTION AND SUSPENSION CHECKED AND ALL WAS FINE BUT CAR STILL IS UNSTABLE IN BAD WEATHER. FEELS LIKE IT IS SWAYING AND THE TIRES ARE NOT ON THE GROUND. TIRES HAVE 13K MILES ON THEM AND ARE IN GOOD SHAPE. SHOCKS ARE FINE. REPAIR SHOPS CAN NOT DETERMINE THE PROBLEM
Additional Notes:
2017 SUBARU OUTBACK 2.5 LIMITED HAS LOOSE STEERING IN THE RAIN AND GOING DOWN HILLS. DRIFTS A LOT WITH CROSS WINDS VEHICLE HAD ALIGNMENT AND TIRE INSPECTION AND SUSPENSION CHECKED AND ALL WAS FINE BUT CAR STILL IS UNSTABLE IN BAD WEATHER. FEELS LIKE IT IS SWAYING AND THE TIRES ARE NOT ON THE GROUND. TIRES HAVE 13K MILES ON THEM AND ARE IN GOOD SHAPE. SHOCKS ARE FINE. REPAIR SHOPS CAN NOT DETERMINE THE PROBLEM
Mfg Campaign: 11450394
Recall Date: Feb 4, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery drained suddenly and unexpectedly overnight. The last it was driven was during the day and I'm certain that no lights had been left on. This easily could have stranded me somewhere unsafe if the drain had not happened at home.
Corrective Action:
The battery drained suddenly and unexpectedly overnight. The last it was driven was during the day and I'm certain that no lights had been left on. This easily could have stranded me somewhere unsafe if the drain had not happened at home.
Additional Notes:
The battery drained suddenly and unexpectedly overnight. The last it was driven was during the day and I'm certain that no lights had been left on. This easily could have stranded me somewhere unsafe if the drain had not happened at home.
Mfg Campaign: 11449475
Recall Date: Jan 30, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My parked Car, engine off, has not started six times in the last 9 months. Battery is dead. Parasitic battery drain with this model car. Battery and Alternator has been checked by mechanics 4 times, both are good. Also checked by Interstate battery. They took the battery out and checked it overnight. The battery is less than 18 months old, all say it is good, not the problem. Six times I have had to have my car jumped to start. Dangerous for a older person to be stranded. Nothing was left on, no lights or utilities . Car also will not start if not driven for several days. This model 2017 Subaru has a mechanical problem, it has a parasitic power drain.
Corrective Action:
My parked Car, engine off, has not started six times in the last 9 months. Battery is dead. Parasitic battery drain with this model car. Battery and Alternator has been checked by mechanics 4 times, both are good. Also checked by Interstate battery. They took the battery out and checked it overnight. The battery is less than 18 months old, all say it is good, not the problem. Six times I have had to have my car jumped to start. Dangerous for a older person to be stranded. Nothing was left on, no lights or utilities . Car also will not start if not driven for several days. This model 2017 Subaru has a mechanical problem, it has a parasitic power drain.
Additional Notes:
My parked Car, engine off, has not started six times in the last 9 months. Battery is dead. Parasitic battery drain with this model car. Battery and Alternator has been checked by mechanics 4 times, both are good. Also checked by Interstate battery. They took the battery out and checked it overnight. The battery is less than 18 months old, all say it is good, not the problem. Six times I have had to have my car jumped to start. Dangerous for a older person to be stranded. Nothing was left on, no lights or utilities . Car also will not start if not driven for several days. This model 2017 Subaru has a mechanical problem, it has a parasitic power drain.
Mfg Campaign: 11449485
Recall Date: Jan 30, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery drains prematurely due to defective electrical system.
Corrective Action:
The battery drains prematurely due to defective electrical system.
Additional Notes:
The battery drains prematurely due to defective electrical system.
Mfg Campaign: 11449370
Recall Date: Jan 29, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle battery has failed for second time. Failure of battery to function and operate properly is a safety risk to the driver and other passengers in the vehicle for a number of reasons other Subaru owners have detailed in their vehicle complaints forms previously submitted. Original battery was replaced on 2 November 2020 under Subaru warranty. New battery has now failed on 22 January 2022, resulting in additional cost to owner to pay for towing service to transport vehicle to dealership for diagnosis and repair/replacement.
Corrective Action:
Vehicle battery has failed for second time. Failure of battery to function and operate properly is a safety risk to the driver and other passengers in the vehicle for a number of reasons other Subaru owners have detailed in their vehicle complaints forms previously submitted. Original battery was replaced on 2 November 2020 under Subaru warranty. New battery has now failed on 22 January 2022, resulting in additional cost to owner to pay for towing service to transport vehicle to dealership for diagnosis and repair/replacement.
Additional Notes:
Vehicle battery has failed for second time. Failure of battery to function and operate properly is a safety risk to the driver and other passengers in the vehicle for a number of reasons other Subaru owners have detailed in their vehicle complaints forms previously submitted. Original battery was replaced on 2 November 2020 under Subaru warranty. New battery has now failed on 22 January 2022, resulting in additional cost to owner to pay for towing service to transport vehicle to dealership for diagnosis and repair/replacement.
Mfg Campaign: 11448581
Recall Date: Jan 24, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact's friend owns a 2017 Subaru Outback. The contact stated that the battery failed to retain the charge. The vehicle was taken to the dealer, and the dealer replaced the battery. The dealer informed the contact that she needed to drive the vehicle more frequently to keep the battery charged. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Corrective Action:
The contact's friend owns a 2017 Subaru Outback. The contact stated that the battery failed to retain the charge. The vehicle was taken to the dealer, and the dealer replaced the battery. The dealer informed the contact that she needed to drive the vehicle more frequently to keep the battery charged. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Additional Notes:
The contact's friend owns a 2017 Subaru Outback. The contact stated that the battery failed to retain the charge. The vehicle was taken to the dealer, and the dealer replaced the battery. The dealer informed the contact that she needed to drive the vehicle more frequently to keep the battery charged. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Mfg Campaign: 11448645
Recall Date: Jan 24, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery in the vehicle completely drains if the vehicle is not started every day and run/driven for a period of time. I called the dealer where it was bought new by me and they told me it was a common thing that happens and just to make sure the interior lights went dark when the vehicle is parked. To me, that was a lame way to blow me off. I have talked to others that own these same vehicles and they have the battery drain issues as well. Being retired and owning 2 other vehicles, I do not drive the Subaru every day. On an average I have to jump start the vehicle at least twice a week. This is very discouraging to me since I paid so much for this car.
Corrective Action:
The battery in the vehicle completely drains if the vehicle is not started every day and run/driven for a period of time. I called the dealer where it was bought new by me and they told me it was a common thing that happens and just to make sure the interior lights went dark when the vehicle is parked. To me, that was a lame way to blow me off. I have talked to others that own these same vehicles and they have the battery drain issues as well. Being retired and owning 2 other vehicles, I do not drive the Subaru every day. On an average I have to jump start the vehicle at least twice a week. This is very discouraging to me since I paid so much for this car.
Additional Notes:
The battery in the vehicle completely drains if the vehicle is not started every day and run/driven for a period of time. I called the dealer where it was bought new by me and they told me it was a common thing that happens and just to make sure the interior lights went dark when the vehicle is parked. To me, that was a lame way to blow me off. I have talked to others that own these same vehicles and they have the battery drain issues as well. Being retired and owning 2 other vehicles, I do not drive the Subaru every day. On an average I have to jump start the vehicle at least twice a week. This is very discouraging to me since I paid so much for this car.
Mfg Campaign: 11448355
Recall Date: Jan 21, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery is continually draining and requires the car to be jump started. This has been happening for the couple of years.
Corrective Action:
The battery is continually draining and requires the car to be jump started. This has been happening for the couple of years.
Additional Notes:
The battery is continually draining and requires the car to be jump started. This has been happening for the couple of years.
Mfg Campaign: 11448066
Recall Date: Jan 19, 2022
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