Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
741 ComplaintsSubaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT WINDSHIELD CONTINUES TO CRACK CAUSING STRUCTURAL DEFECT IN VEHICLE. RECALL SUBARU 12-192-15R EXTENDED WARRANTY ONE TIME. WINDOW REPLACEMENT HAS CRACKED A TOTAL OF 6 TIMES IN 18,000 MILES. FRONT WINDOW CRACKED 4 TIMES WHILE VEHICLE WAS MOVING WITH NO APPARENT OBJECT BEING HIT. FRONT WINDOW CRACKED 2 TIMES WHILE BEING PARKED. REPEATED ISSUES NOTED IN WWW.SUBARUOUTBACK.ORG FOR MODEL YEARS 15, 16, AND 17.
Corrective Action:
FRONT WINDSHIELD CONTINUES TO CRACK CAUSING STRUCTURAL DEFECT IN VEHICLE. RECALL SUBARU 12-192-15R EXTENDED WARRANTY ONE TIME. WINDOW REPLACEMENT HAS CRACKED A TOTAL OF 6 TIMES IN 18,000 MILES. FRONT WINDOW CRACKED 4 TIMES WHILE VEHICLE WAS MOVING WITH NO APPARENT OBJECT BEING HIT. FRONT WINDOW CRACKED 2 TIMES WHILE BEING PARKED. REPEATED ISSUES NOTED IN WWW.SUBARUOUTBACK.ORG FOR MODEL YEARS 15, 16, AND 17.
Additional Notes:
FRONT WINDSHIELD CONTINUES TO CRACK CAUSING STRUCTURAL DEFECT IN VEHICLE. RECALL SUBARU 12-192-15R EXTENDED WARRANTY ONE TIME. WINDOW REPLACEMENT HAS CRACKED A TOTAL OF 6 TIMES IN 18,000 MILES. FRONT WINDOW CRACKED 4 TIMES WHILE VEHICLE WAS MOVING WITH NO APPARENT OBJECT BEING HIT. FRONT WINDOW CRACKED 2 TIMES WHILE BEING PARKED. REPEATED ISSUES NOTED IN WWW.SUBARUOUTBACK.ORG FOR MODEL YEARS 15, 16, AND 17.
Mfg Campaign: 10924455
Recall Date: Nov 5, 2016
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE DRIVING ON I-684. THERE WAS NO OBJECT THAT HIT THE GLASS OR SOUND OF ANYTHING HITTING. JUST A CRACK ORIGINATING FROM THE DEICER AREA OF THE WINDSHIELD TOWARDS THE DRIVER'S SIDE AND UP AND TO THE RIGHT THAT APPEARED SUDDENLY. THERE WAS NO ADVERSE WEATHER AND THE CAR WAS OPERATING AS NORMAL. THE DEFROSTER WAS ON AT THE TIME.
Corrective Action:
WINDSHIELD CRACKED WHILE DRIVING ON I-684. THERE WAS NO OBJECT THAT HIT THE GLASS OR SOUND OF ANYTHING HITTING. JUST A CRACK ORIGINATING FROM THE DEICER AREA OF THE WINDSHIELD TOWARDS THE DRIVER'S SIDE AND UP AND TO THE RIGHT THAT APPEARED SUDDENLY. THERE WAS NO ADVERSE WEATHER AND THE CAR WAS OPERATING AS NORMAL. THE DEFROSTER WAS ON AT THE TIME.
Additional Notes:
WINDSHIELD CRACKED WHILE DRIVING ON I-684. THERE WAS NO OBJECT THAT HIT THE GLASS OR SOUND OF ANYTHING HITTING. JUST A CRACK ORIGINATING FROM THE DEICER AREA OF THE WINDSHIELD TOWARDS THE DRIVER'S SIDE AND UP AND TO THE RIGHT THAT APPEARED SUDDENLY. THERE WAS NO ADVERSE WEATHER AND THE CAR WAS OPERATING AS NORMAL. THE DEFROSTER WAS ON AT THE TIME.
Mfg Campaign: 10915621
Recall Date: Oct 12, 2016
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I EXITED THE EXPRESSWAY. I WAS APPROACHING A RED LIGHT. THIS WAS WHERE I USUALLY MAKE A RIGHT TO GO HOME. OBVIOUSLY I WAS TRYING TO SLOW DOWN THE CAR, AND I STEPPED ON THE BRAKE. AND THE CAR DID NOT SLOW DOWN. I CONTINUED PUMPING THE BRAKES BUT THE BRAKES WOULD NOT WORK. MY WIFE WAS IN THE PASSENGER SEAT, AND MY MOTHER-IN-LAW WAS RIDING IN THE BACK SEAT. AS THE BRAKES FAILED, I CONTINUED ATTEMPTING TO SLOW THE CAR. ULTIMATELY, WE WERE INVOLVED IN A TWO-CAR COLLISION IN WHICH THE PASSENGER SIDE WHEEL-WELL OF MY CAR WAS CRUSHED. MY WIFE, MY MOTHER-IN LAW, AND I SUFFERED SEVERE INJURIES. MY WIFE SUFFERED FRACTURED RIBS, A FRACTURED STERNUM, A FRACTURED PELVIS, AND HER ANKLE WAS CRUSHED. MY MOTHER-IN LAW SUFFERED FRACTURED RIBS AND A CONCUSSION. I SUFFERED FRACTURED RIBS, AND THE TRAUMA HAS LED TO A FLAIR UP OF MY PREEXISTING MEDICAL CONDITIONS. FOLLOWING THE ACCIDENT, WE WERE RUSHED BY EMS TO THE HOSPITAL WHERE WE RECEIVED TREATMENT FOR OUR INJURIES. WHILE MY MOTHER-IN LAW AND I WERE RELEASED FROM THE HOSPITAL NEXT DAY, MY WIFE CONTINUES TO RECEIVE TREATMENT AT THE HOSPITAL. SHE HAD ON HER ANKLE EXTENSIVE RECONSTRUCTIVE SURGERY THAT REQUIRED THREE METAL PLATES TO HOLD HER BONES TOGETHER WHILE THEY HEAL. SHE WILL SOON BEGIN REHABILITATION, LEARNING TO WALK AGAIN. MY WIFE'S RECOVERY IS EXPECTED TO TAKE MANY MONTHS. SHORTLY AFTER BUYING THE CAR, IT WAS RECALLED DUE TO ISSUES WITH THE CAR'S STEERING COLUMN. RECENTLY, MANY MORE OF THE SAME CAR HAVE BEEN RECALLED DUE TO ISSUES WITH THE CAR'S BRAKE CALIPERS. I BELIEVE MY CAR MAY HAVE EXPERIENCED THESE BRAKE ISSUES TOO. I WOULD APPRECIATE AN INVESTIGATION INTO THE BRAKES OF 2016 SUBARU OUTBACKS. THANK YOU. *TR
Corrective Action:
I EXITED THE EXPRESSWAY. I WAS APPROACHING A RED LIGHT. THIS WAS WHERE I USUALLY MAKE A RIGHT TO GO HOME. OBVIOUSLY I WAS TRYING TO SLOW DOWN THE CAR, AND I STEPPED ON THE BRAKE. AND THE CAR DID NOT SLOW DOWN. I CONTINUED PUMPING THE BRAKES BUT THE BRAKES WOULD NOT WORK. MY WIFE WAS IN THE PASSENGER SEAT, AND MY MOTHER-IN-LAW WAS RIDING IN THE BACK SEAT. AS THE BRAKES FAILED, I CONTINUED ATTEMPTING TO SLOW THE CAR. ULTIMATELY, WE WERE INVOLVED IN A TWO-CAR COLLISION IN WHICH THE PASSENGER SIDE WHEEL-WELL OF MY CAR WAS CRUSHED. MY WIFE, MY MOTHER-IN LAW, AND I SUFFERED SEVERE INJURIES. MY WIFE SUFFERED FRACTURED RIBS, A FRACTURED STERNUM, A FRACTURED PELVIS, AND HER ANKLE WAS CRUSHED. MY MOTHER-IN LAW SUFFERED FRACTURED RIBS AND A CONCUSSION. I SUFFERED FRACTURED RIBS, AND THE TRAUMA HAS LED TO A FLAIR UP OF MY PREEXISTING MEDICAL CONDITIONS. FOLLOWING THE ACCIDENT, WE WERE RUSHED BY EMS TO THE HOSPITAL WHERE WE RECEIVED TREATMENT FOR OUR INJURIES. WHILE MY MOTHER-IN LAW AND I WERE RELEASED FROM THE HOSPITAL NEXT DAY, MY WIFE CONTINUES TO RECEIVE TREATMENT AT THE HOSPITAL. SHE HAD ON HER ANKLE EXTENSIVE RECONSTRUCTIVE SURGERY THAT REQUIRED THREE METAL PLATES TO HOLD HER BONES TOGETHER WHILE THEY HEAL. SHE WILL SOON BEGIN REHABILITATION, LEARNING TO WALK AGAIN. MY WIFE'S RECOVERY IS EXPECTED TO TAKE MANY MONTHS. SHORTLY AFTER BUYING THE CAR, IT WAS RECALLED DUE TO ISSUES WITH THE CAR'S STEERING COLUMN. RECENTLY, MANY MORE OF THE SAME CAR HAVE BEEN RECALLED DUE TO ISSUES WITH THE CAR'S BRAKE CALIPERS. I BELIEVE MY CAR MAY HAVE EXPERIENCED THESE BRAKE ISSUES TOO. I WOULD APPRECIATE AN INVESTIGATION INTO THE BRAKES OF 2016 SUBARU OUTBACKS. THANK YOU. *TR
Additional Notes:
I EXITED THE EXPRESSWAY. I WAS APPROACHING A RED LIGHT. THIS WAS WHERE I USUALLY MAKE A RIGHT TO GO HOME. OBVIOUSLY I WAS TRYING TO SLOW DOWN THE CAR, AND I STEPPED ON THE BRAKE. AND THE CAR DID NOT SLOW DOWN. I CONTINUED PUMPING THE BRAKES BUT THE BRAKES WOULD NOT WORK. MY WIFE WAS IN THE PASSENGER SEAT, AND MY MOTHER-IN-LAW WAS RIDING IN THE BACK SEAT. AS THE BRAKES FAILED, I CONTINUED ATTEMPTING TO SLOW THE CAR. ULTIMATELY, WE WERE INVOLVED IN A TWO-CAR COLLISION IN WHICH THE PASSENGER SIDE WHEEL-WELL OF MY CAR WAS CRUSHED. MY WIFE, MY MOTHER-IN LAW, AND I SUFFERED SEVERE INJURIES. MY WIFE SUFFERED FRACTURED RIBS, A FRACTURED STERNUM, A FRACTURED PELVIS, AND HER ANKLE WAS CRUSHED. MY MOTHER-IN LAW SUFFERED FRACTURED RIBS AND A CONCUSSION. I SUFFERED FRACTURED RIBS, AND THE TRAUMA HAS LED TO A FLAIR UP OF MY PREEXISTING MEDICAL CONDITIONS. FOLLOWING THE ACCIDENT, WE WERE RUSHED BY EMS TO THE HOSPITAL WHERE WE RECEIVED TREATMENT FOR OUR INJURIES. WHILE MY MOTHER-IN LAW AND I WERE RELEASED FROM THE HOSPITAL NEXT DAY, MY WIFE CONTINUES TO RECEIVE TREATMENT AT THE HOSPITAL. SHE HAD ON HER ANKLE EXTENSIVE RECONSTRUCTIVE SURGERY THAT REQUIRED THREE METAL PLATES TO HOLD HER BONES TOGETHER WHILE THEY HEAL. SHE WILL SOON BEGIN REHABILITATION, LEARNING TO WALK AGAIN. MY WIFE'S RECOVERY IS EXPECTED TO TAKE MANY MONTHS. SHORTLY AFTER BUYING THE CAR, IT WAS RECALLED DUE TO ISSUES WITH THE CAR'S STEERING COLUMN. RECENTLY, MANY MORE OF THE SAME CAR HAVE BEEN RECALLED DUE TO ISSUES WITH THE CAR'S BRAKE CALIPERS. I BELIEVE MY CAR MAY HAVE EXPERIENCED THESE BRAKE ISSUES TOO. I WOULD APPRECIATE AN INVESTIGATION INTO THE BRAKES OF 2016 SUBARU OUTBACKS. THANK YOU. *TR
Mfg Campaign: 10909511
Recall Date: Sep 25, 2016
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I DESCEND A STEEP, CROOKED COUNTRY ROAD TO REACH MY HOUSE AND LOCK MY TRANSMISSION IN SECOND GEAR TO AVOID HAVING TO APPLY BRAKES. IN LOW IDLE, THE VEHICLE SPEED IS WELL CONTROLLED BUT WHEN THE FUEL CONTROL SHIFTS TO HIGH IDLE THE ENGINE SPEED INCREASES FROM 2000 TO ABOUT 3500 RPM WITH A CORRESPONDING INCREASE IN VEHICLE SPEED WHICH REQUIRES RAPID, SHARP BRAKE APPLICATION. DURING THE SUMMER MONTHS THIS IS ONLY MILDLY IRRITATING BUT WHEN THE ROADS ARE COVERED WITH ICE AND SNOW THIS WINTER SUDDEN BRAKE APPLICATION WILL BECOME VERY DANGEROUS BECAUSE OF THE SHARP CURVES AND STEEP DROP-OFFS. THE DIFFERENCE BETWEEN LOW AND HIGH IDLE SETTINGS IS EXCESSIVE AND SUBARU SHOULD BE FORCED TO CORRECT THIS DESIGN DEFICIENCY. I HAVE LIVED IN THIS LOCATION FOR OVER TWENTY YEARS AND DRIVEN THIS ROAD WITH ABOUT SIX OTHER VEHICLES WITHOUT DIFFICULTY BUT I DREAD THE APPROACH OF THIS WINTER. THE DEALER ADMITS THAT THIS IS A FREQUENT COMPLAINT BUT BEYOND THEIR CONTROL BECAUSE IT IS GOVERNED BY A COMPUTER IN THE FUEL CONTROL SYSTEM.
Corrective Action:
I DESCEND A STEEP, CROOKED COUNTRY ROAD TO REACH MY HOUSE AND LOCK MY TRANSMISSION IN SECOND GEAR TO AVOID HAVING TO APPLY BRAKES. IN LOW IDLE, THE VEHICLE SPEED IS WELL CONTROLLED BUT WHEN THE FUEL CONTROL SHIFTS TO HIGH IDLE THE ENGINE SPEED INCREASES FROM 2000 TO ABOUT 3500 RPM WITH A CORRESPONDING INCREASE IN VEHICLE SPEED WHICH REQUIRES RAPID, SHARP BRAKE APPLICATION. DURING THE SUMMER MONTHS THIS IS ONLY MILDLY IRRITATING BUT WHEN THE ROADS ARE COVERED WITH ICE AND SNOW THIS WINTER SUDDEN BRAKE APPLICATION WILL BECOME VERY DANGEROUS BECAUSE OF THE SHARP CURVES AND STEEP DROP-OFFS. THE DIFFERENCE BETWEEN LOW AND HIGH IDLE SETTINGS IS EXCESSIVE AND SUBARU SHOULD BE FORCED TO CORRECT THIS DESIGN DEFICIENCY. I HAVE LIVED IN THIS LOCATION FOR OVER TWENTY YEARS AND DRIVEN THIS ROAD WITH ABOUT SIX OTHER VEHICLES WITHOUT DIFFICULTY BUT I DREAD THE APPROACH OF THIS WINTER. THE DEALER ADMITS THAT THIS IS A FREQUENT COMPLAINT BUT BEYOND THEIR CONTROL BECAUSE IT IS GOVERNED BY A COMPUTER IN THE FUEL CONTROL SYSTEM.
Additional Notes:
I DESCEND A STEEP, CROOKED COUNTRY ROAD TO REACH MY HOUSE AND LOCK MY TRANSMISSION IN SECOND GEAR TO AVOID HAVING TO APPLY BRAKES. IN LOW IDLE, THE VEHICLE SPEED IS WELL CONTROLLED BUT WHEN THE FUEL CONTROL SHIFTS TO HIGH IDLE THE ENGINE SPEED INCREASES FROM 2000 TO ABOUT 3500 RPM WITH A CORRESPONDING INCREASE IN VEHICLE SPEED WHICH REQUIRES RAPID, SHARP BRAKE APPLICATION. DURING THE SUMMER MONTHS THIS IS ONLY MILDLY IRRITATING BUT WHEN THE ROADS ARE COVERED WITH ICE AND SNOW THIS WINTER SUDDEN BRAKE APPLICATION WILL BECOME VERY DANGEROUS BECAUSE OF THE SHARP CURVES AND STEEP DROP-OFFS. THE DIFFERENCE BETWEEN LOW AND HIGH IDLE SETTINGS IS EXCESSIVE AND SUBARU SHOULD BE FORCED TO CORRECT THIS DESIGN DEFICIENCY. I HAVE LIVED IN THIS LOCATION FOR OVER TWENTY YEARS AND DRIVEN THIS ROAD WITH ABOUT SIX OTHER VEHICLES WITHOUT DIFFICULTY BUT I DREAD THE APPROACH OF THIS WINTER. THE DEALER ADMITS THAT THIS IS A FREQUENT COMPLAINT BUT BEYOND THEIR CONTROL BECAUSE IT IS GOVERNED BY A COMPUTER IN THE FUEL CONTROL SYSTEM.
Mfg Campaign: 10906222
Recall Date: Sep 13, 2016
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE THE VEHICLE WAS SECURED IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE LUNGED FORWARD INDEPENDENTLY WHEN THE BRAKE WAS RELEASED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE DRIVER SHIFTED INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD AGAIN AND CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE JUMPED A CURB AND CRASHED INTO A TREE COMING TO A STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER; HOWEVER, A DIAGNOSTIC TEST SHOWED NO FAULT CODES. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE THE VEHICLE WAS SECURED IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE LUNGED FORWARD INDEPENDENTLY WHEN THE BRAKE WAS RELEASED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE DRIVER SHIFTED INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD AGAIN AND CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE JUMPED A CURB AND CRASHED INTO A TREE COMING TO A STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER; HOWEVER, A DIAGNOSTIC TEST SHOWED NO FAULT CODES. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE THE VEHICLE WAS SECURED IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE LUNGED FORWARD INDEPENDENTLY WHEN THE BRAKE WAS RELEASED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE DRIVER SHIFTED INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD AGAIN AND CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE JUMPED A CURB AND CRASHED INTO A TREE COMING TO A STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER; HOWEVER, A DIAGNOSTIC TEST SHOWED NO FAULT CODES. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Mfg Campaign: 10904945
Recall Date: Sep 9, 2016
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE THE VEHICLE WAS SECURED IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE LUNGED FORWARD INDEPENDENTLY WHEN THE BRAKE WAS RELEASED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE DRIVER SHIFTED INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD AGAIN AND CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE JUMPED A CURB AND CRASHED INTO A TREE COMING TO A STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER; HOWEVER, A DIAGNOSTIC TEST SHOWED NO FAULT CODES. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE THE VEHICLE WAS SECURED IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE LUNGED FORWARD INDEPENDENTLY WHEN THE BRAKE WAS RELEASED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE DRIVER SHIFTED INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD AGAIN AND CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE JUMPED A CURB AND CRASHED INTO A TREE COMING TO A STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER; HOWEVER, A DIAGNOSTIC TEST SHOWED NO FAULT CODES. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE THE VEHICLE WAS SECURED IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE LUNGED FORWARD INDEPENDENTLY WHEN THE BRAKE WAS RELEASED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE DRIVER SHIFTED INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD AGAIN AND CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE JUMPED A CURB AND CRASHED INTO A TREE COMING TO A STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER; HOWEVER, A DIAGNOSTIC TEST SHOWED NO FAULT CODES. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Mfg Campaign: 10904945
Recall Date: Sep 9, 2016
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE ATTEMPTING TO MAKE A TURN, THE VEHICLE EXPERIENCED HESITATION WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM MALFUNCTIONED AND THE VEHICLE EXPERIENCED UNINTENDED DECELERATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE ATTEMPTING TO MAKE A TURN, THE VEHICLE EXPERIENCED HESITATION WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM MALFUNCTIONED AND THE VEHICLE EXPERIENCED UNINTENDED DECELERATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE ATTEMPTING TO MAKE A TURN, THE VEHICLE EXPERIENCED HESITATION WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM MALFUNCTIONED AND THE VEHICLE EXPERIENCED UNINTENDED DECELERATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mfg Campaign: 10905034
Recall Date: Sep 9, 2016
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I BACK UP AND STOP AND PUT TRANSMISSION INTO DRIVE THERE IS A 3 TO 4 SECOND HESITATION BEFORE THE VEHICLE GOES FORWARD. THIS HESITATION PUTS ME INTO RISK AS I BACK OUT OF DRIVEWAY ONTO A BUSY URBAN STREET. THE DEALERSHIP SAYS THIS THE WAY THE CVT TRANSMISSION WORKS. THE PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALER THE 1ST WEEK THAT I PURCHASED THE CAR ON 09/30/2015. THE PROBLEM STILL EXISTS WHEN GOING FROM A QUICK REVERSE TO DRIVE.
Corrective Action:
WHEN I BACK UP AND STOP AND PUT TRANSMISSION INTO DRIVE THERE IS A 3 TO 4 SECOND HESITATION BEFORE THE VEHICLE GOES FORWARD. THIS HESITATION PUTS ME INTO RISK AS I BACK OUT OF DRIVEWAY ONTO A BUSY URBAN STREET. THE DEALERSHIP SAYS THIS THE WAY THE CVT TRANSMISSION WORKS. THE PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALER THE 1ST WEEK THAT I PURCHASED THE CAR ON 09/30/2015. THE PROBLEM STILL EXISTS WHEN GOING FROM A QUICK REVERSE TO DRIVE.
Additional Notes:
WHEN I BACK UP AND STOP AND PUT TRANSMISSION INTO DRIVE THERE IS A 3 TO 4 SECOND HESITATION BEFORE THE VEHICLE GOES FORWARD. THIS HESITATION PUTS ME INTO RISK AS I BACK OUT OF DRIVEWAY ONTO A BUSY URBAN STREET. THE DEALERSHIP SAYS THIS THE WAY THE CVT TRANSMISSION WORKS. THE PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALER THE 1ST WEEK THAT I PURCHASED THE CAR ON 09/30/2015. THE PROBLEM STILL EXISTS WHEN GOING FROM A QUICK REVERSE TO DRIVE.
Mfg Campaign: 10903519
Recall Date: Sep 4, 2016
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WARNING LIGHTS IN PASSENGER SIDE MIRROR DO NOT ACTIVATE FOR SEMI-TRUCKS WITH TRAILERS, BUT DO ACTIVATE FOR CARS AND LIGHT TRUCKS. I TRIED DURING A 40 KM. TRIP ON A FOUR LANE INTERSTATE HIGHWAY. IF PASSED A CAR OR LIGHT DUTY TRUCK THEN THE LIGHT NOTIFIED ME THAT THERE WAS A VEHICLE IN THE BLIND SPOT, BUT IF I PASSED A TRACTOR-TRAILER UNIT IT DID NOT PICK IT UP AND THE LIGHTS DID NOT COME ON. I REPEATED MY SMALL EXPERIMENT FOR 40 KM. AND EVERY TIME WAS THE SAME. I THINK THAT THE TRACTOR TRAILER WOULD DO A LOT MORE DAMAGE THAT A SMALL CAR.
Corrective Action:
VEHICLE WARNING LIGHTS IN PASSENGER SIDE MIRROR DO NOT ACTIVATE FOR SEMI-TRUCKS WITH TRAILERS, BUT DO ACTIVATE FOR CARS AND LIGHT TRUCKS. I TRIED DURING A 40 KM. TRIP ON A FOUR LANE INTERSTATE HIGHWAY. IF PASSED A CAR OR LIGHT DUTY TRUCK THEN THE LIGHT NOTIFIED ME THAT THERE WAS A VEHICLE IN THE BLIND SPOT, BUT IF I PASSED A TRACTOR-TRAILER UNIT IT DID NOT PICK IT UP AND THE LIGHTS DID NOT COME ON. I REPEATED MY SMALL EXPERIMENT FOR 40 KM. AND EVERY TIME WAS THE SAME. I THINK THAT THE TRACTOR TRAILER WOULD DO A LOT MORE DAMAGE THAT A SMALL CAR.
Additional Notes:
VEHICLE WARNING LIGHTS IN PASSENGER SIDE MIRROR DO NOT ACTIVATE FOR SEMI-TRUCKS WITH TRAILERS, BUT DO ACTIVATE FOR CARS AND LIGHT TRUCKS. I TRIED DURING A 40 KM. TRIP ON A FOUR LANE INTERSTATE HIGHWAY. IF PASSED A CAR OR LIGHT DUTY TRUCK THEN THE LIGHT NOTIFIED ME THAT THERE WAS A VEHICLE IN THE BLIND SPOT, BUT IF I PASSED A TRACTOR-TRAILER UNIT IT DID NOT PICK IT UP AND THE LIGHTS DID NOT COME ON. I REPEATED MY SMALL EXPERIMENT FOR 40 KM. AND EVERY TIME WAS THE SAME. I THINK THAT THE TRACTOR TRAILER WOULD DO A LOT MORE DAMAGE THAT A SMALL CAR.
Mfg Campaign: 10903268
Recall Date: Sep 2, 2016
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVE 2016 OUTBACK BUILT ON JUNE 15,2016. WINDSHIELD CRACKED AT 750 KM. MARK. TRAVELING ON PAVED ROAD AND NO KNOW STONES HIT WINDSHIELD. PAID FOR THROUGH INSURANCE COMPANY WITH A $300.00 DEDUCTIBLE. NOW READ OF ALL THE OTHER WINDSHIELD PROBLEMS. CRACK STARTED IN BLACK AREA JUST ABOVE PASSENGER SIDE WIPER.
Corrective Action:
HAVE 2016 OUTBACK BUILT ON JUNE 15,2016. WINDSHIELD CRACKED AT 750 KM. MARK. TRAVELING ON PAVED ROAD AND NO KNOW STONES HIT WINDSHIELD. PAID FOR THROUGH INSURANCE COMPANY WITH A $300.00 DEDUCTIBLE. NOW READ OF ALL THE OTHER WINDSHIELD PROBLEMS. CRACK STARTED IN BLACK AREA JUST ABOVE PASSENGER SIDE WIPER.
Additional Notes:
HAVE 2016 OUTBACK BUILT ON JUNE 15,2016. WINDSHIELD CRACKED AT 750 KM. MARK. TRAVELING ON PAVED ROAD AND NO KNOW STONES HIT WINDSHIELD. PAID FOR THROUGH INSURANCE COMPANY WITH A $300.00 DEDUCTIBLE. NOW READ OF ALL THE OTHER WINDSHIELD PROBLEMS. CRACK STARTED IN BLACK AREA JUST ABOVE PASSENGER SIDE WIPER.
Mfg Campaign: 10903175
Recall Date: Sep 1, 2016
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
A FEW TIMES WHILE SLOWING DOWN OR PUTTING ON THE BRAKES I FOUND MY FOOT WAS ALSO ON THE GAS PEDAL. I FIND THAT THE GAS PEDAL AND BRAKE PEDAL ARE VERY CLOSE AND AT THE SAME HEIGHT. THE LAST TIME AT THE DEALER I ASKED TO CHECK OUT THE BRAKE PEDAL AND WAS TOLD EVERY THING WAS IN ORDER.
Corrective Action:
A FEW TIMES WHILE SLOWING DOWN OR PUTTING ON THE BRAKES I FOUND MY FOOT WAS ALSO ON THE GAS PEDAL. I FIND THAT THE GAS PEDAL AND BRAKE PEDAL ARE VERY CLOSE AND AT THE SAME HEIGHT. THE LAST TIME AT THE DEALER I ASKED TO CHECK OUT THE BRAKE PEDAL AND WAS TOLD EVERY THING WAS IN ORDER.
Additional Notes:
A FEW TIMES WHILE SLOWING DOWN OR PUTTING ON THE BRAKES I FOUND MY FOOT WAS ALSO ON THE GAS PEDAL. I FIND THAT THE GAS PEDAL AND BRAKE PEDAL ARE VERY CLOSE AND AT THE SAME HEIGHT. THE LAST TIME AT THE DEALER I ASKED TO CHECK OUT THE BRAKE PEDAL AND WAS TOLD EVERY THING WAS IN ORDER.
Mfg Campaign: 10886151
Recall Date: Jul 20, 2016
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THERE IS A GLARE ON THE INFO SCREEN THAT MAKES IT IMPOSSIBLE TO READ MOST DAYLIGHT TIMES, NEEDS TO BE RECESSED AND/OR HOODED, THE AREA BELOW THAT SAYS TEMP AND TIME IS PLAIN UNREADABLE -ALSO VERY SMALL. HAVE SEEN THIS PROBLEM ON SUBARU FORUM FOR YEARS - SEEMS TIME TO ADDRESS BEFORE SOMEONE HAS A CRASH WITH THIS VEHICLE THEY BOUGHT BECAUSE IT WAS SO SAFE.
Corrective Action:
THERE IS A GLARE ON THE INFO SCREEN THAT MAKES IT IMPOSSIBLE TO READ MOST DAYLIGHT TIMES, NEEDS TO BE RECESSED AND/OR HOODED, THE AREA BELOW THAT SAYS TEMP AND TIME IS PLAIN UNREADABLE -ALSO VERY SMALL. HAVE SEEN THIS PROBLEM ON SUBARU FORUM FOR YEARS - SEEMS TIME TO ADDRESS BEFORE SOMEONE HAS A CRASH WITH THIS VEHICLE THEY BOUGHT BECAUSE IT WAS SO SAFE.
Additional Notes:
THERE IS A GLARE ON THE INFO SCREEN THAT MAKES IT IMPOSSIBLE TO READ MOST DAYLIGHT TIMES, NEEDS TO BE RECESSED AND/OR HOODED, THE AREA BELOW THAT SAYS TEMP AND TIME IS PLAIN UNREADABLE -ALSO VERY SMALL. HAVE SEEN THIS PROBLEM ON SUBARU FORUM FOR YEARS - SEEMS TIME TO ADDRESS BEFORE SOMEONE HAS A CRASH WITH THIS VEHICLE THEY BOUGHT BECAUSE IT WAS SO SAFE.
Mfg Campaign: 10885205
Recall Date: Jul 16, 2016
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WE BOUGHT THIS VEHICLE BASICALLY FOR THE SAFETY FEATURES "EYE SIGHT" AND ENHANCED SAFETY SYSTEM.I.E. CRUISE THAT AUTOMATICALLY KEEPS YOU A CERTAIN DISTANCE FROM THE VEHICLE IN FRONT OF YOU AND STOPS WHEN THE CAR IN FRONT STOPS - TROUBLE IS YOU ARE GOING ALONG AND THERE IS A LINE OF CARS STOPPED AT A STOP LIGHT - THE CAR DOES NOT ACT LIKE IT IS GOING TO STOP AND CERTAINLY DOES NOT KEEP THE "4 CAR DISTANCE" UNTIL YOU GET SCARED AND BRAKE - NOT GOING TO CRASH TO SEE IF IT WILL ACTUALLY STOP.
Corrective Action:
WE BOUGHT THIS VEHICLE BASICALLY FOR THE SAFETY FEATURES "EYE SIGHT" AND ENHANCED SAFETY SYSTEM.I.E. CRUISE THAT AUTOMATICALLY KEEPS YOU A CERTAIN DISTANCE FROM THE VEHICLE IN FRONT OF YOU AND STOPS WHEN THE CAR IN FRONT STOPS - TROUBLE IS YOU ARE GOING ALONG AND THERE IS A LINE OF CARS STOPPED AT A STOP LIGHT - THE CAR DOES NOT ACT LIKE IT IS GOING TO STOP AND CERTAINLY DOES NOT KEEP THE "4 CAR DISTANCE" UNTIL YOU GET SCARED AND BRAKE - NOT GOING TO CRASH TO SEE IF IT WILL ACTUALLY STOP.
Additional Notes:
WE BOUGHT THIS VEHICLE BASICALLY FOR THE SAFETY FEATURES "EYE SIGHT" AND ENHANCED SAFETY SYSTEM.I.E. CRUISE THAT AUTOMATICALLY KEEPS YOU A CERTAIN DISTANCE FROM THE VEHICLE IN FRONT OF YOU AND STOPS WHEN THE CAR IN FRONT STOPS - TROUBLE IS YOU ARE GOING ALONG AND THERE IS A LINE OF CARS STOPPED AT A STOP LIGHT - THE CAR DOES NOT ACT LIKE IT IS GOING TO STOP AND CERTAINLY DOES NOT KEEP THE "4 CAR DISTANCE" UNTIL YOU GET SCARED AND BRAKE - NOT GOING TO CRASH TO SEE IF IT WILL ACTUALLY STOP.
Mfg Campaign: 10885207
Recall Date: Jul 16, 2016
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TOOK DELIVERY OF OUR CAR IN THE RAIN - DEALERSHIP DID NOT HAVE IT WAITING IN A SHOWROOM - SO DIDN'T NOTICE SCRATCH ON BOTH SIDES (IT IS BLACK) TIL GOT IT HOME AND CLEANED IT UP. DEALERSHIP ON RECHECK BUFFED OUT THE WHOLE CAR - STILL THERE - DISAPPOINTED - A LOT OF MONEY FOR A VEHICLE TO HAVE SUCH AN ELEMENTARY TROUBLE.
Corrective Action:
TOOK DELIVERY OF OUR CAR IN THE RAIN - DEALERSHIP DID NOT HAVE IT WAITING IN A SHOWROOM - SO DIDN'T NOTICE SCRATCH ON BOTH SIDES (IT IS BLACK) TIL GOT IT HOME AND CLEANED IT UP. DEALERSHIP ON RECHECK BUFFED OUT THE WHOLE CAR - STILL THERE - DISAPPOINTED - A LOT OF MONEY FOR A VEHICLE TO HAVE SUCH AN ELEMENTARY TROUBLE.
Additional Notes:
TOOK DELIVERY OF OUR CAR IN THE RAIN - DEALERSHIP DID NOT HAVE IT WAITING IN A SHOWROOM - SO DIDN'T NOTICE SCRATCH ON BOTH SIDES (IT IS BLACK) TIL GOT IT HOME AND CLEANED IT UP. DEALERSHIP ON RECHECK BUFFED OUT THE WHOLE CAR - STILL THERE - DISAPPOINTED - A LOT OF MONEY FOR A VEHICLE TO HAVE SUCH AN ELEMENTARY TROUBLE.
Mfg Campaign: 10885208
Recall Date: Jul 16, 2016
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR VIEW MIRROR BROKE LOOSE FROM WINDSHIELD WHILE BEING ADJUSTED. VEHICLE STATIONARY, VEHICLE OFF, PREPARING TO DRIVE AFTER BEING PARKED DURING THE WORK DAY. A CHUNK OF GLASS REMAINED ATTACHED TO THE BASE OF THE MIRROR. VEHICLE HAS LESS THAN 600 MILES ON IT AND THE MIRROR HAD NOT BEEN SUBJECTED TO ANY ABNORMAL FORCES. BALL SOCKETS ON MIRROR SUPPORT SEEM VERY TIGHT.
Corrective Action:
REAR VIEW MIRROR BROKE LOOSE FROM WINDSHIELD WHILE BEING ADJUSTED. VEHICLE STATIONARY, VEHICLE OFF, PREPARING TO DRIVE AFTER BEING PARKED DURING THE WORK DAY. A CHUNK OF GLASS REMAINED ATTACHED TO THE BASE OF THE MIRROR. VEHICLE HAS LESS THAN 600 MILES ON IT AND THE MIRROR HAD NOT BEEN SUBJECTED TO ANY ABNORMAL FORCES. BALL SOCKETS ON MIRROR SUPPORT SEEM VERY TIGHT.
Additional Notes:
REAR VIEW MIRROR BROKE LOOSE FROM WINDSHIELD WHILE BEING ADJUSTED. VEHICLE STATIONARY, VEHICLE OFF, PREPARING TO DRIVE AFTER BEING PARKED DURING THE WORK DAY. A CHUNK OF GLASS REMAINED ATTACHED TO THE BASE OF THE MIRROR. VEHICLE HAS LESS THAN 600 MILES ON IT AND THE MIRROR HAD NOT BEEN SUBJECTED TO ANY ABNORMAL FORCES. BALL SOCKETS ON MIRROR SUPPORT SEEM VERY TIGHT.
Mfg Campaign: 10883635
Recall Date: Jul 8, 2016
Subaru Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
I AM CONCERNED ABOUT THE TOXIC CHEMICALS THAT MAY HAVE BEEN USED ON THE PLASTICS INSIDE THE VEHICLE. THE "NEW CAR SMELL" IS ESPECIALLY FRAGRANT, AND AFTER SITTING IN THE CAR FOR LESS THAN FIVE MINUTES, I DEVELOP A METALLIC TASTE IN MY MOUTH THAT LINGERS, EVEN IF I HAVE LEFT THE CAR. IT CAN LINGER FOR HOURS. I AM TAKING MEASURES TO WIPE OFF CHEMICALS THAT MAY RELEASE DURING A HOT DAY/OPEN THE WINDOWS, ETC. THIS SMELL IS SO INTENSE, HOWEVER, THAT THE TASTE IN MY MOUTH AND THE MOUTHS OF MY FAMILY MEMBERS, IS ALMOST UNBEARABLE AT TIMES. I AM CONCERNED FOR OUR HEALTH, FOR THE TOXIC GASES WE MAY BE BREATHING IN AND EVEN COMING IN CONTACT WITH. WE HAVE OWNED THE CAR SINCE APRIL 2016 (ABOUT TWO MONTHS) AND THERE IS NO SIGN OF IT GETTING BETTER. I HAVE READ THAT IT CAN TAKE UP TO 6 MONTHS FOR THE SMELL TO DIMINISH, BUT DOES THAT REALLY REDUCE THE AMOUNT OF HARMFUL CHEMICALS WE ARE BEING SUBJECTED TO? THANK YOU FOR YOUR ASSISTANCE. *TR
Corrective Action:
I AM CONCERNED ABOUT THE TOXIC CHEMICALS THAT MAY HAVE BEEN USED ON THE PLASTICS INSIDE THE VEHICLE. THE "NEW CAR SMELL" IS ESPECIALLY FRAGRANT, AND AFTER SITTING IN THE CAR FOR LESS THAN FIVE MINUTES, I DEVELOP A METALLIC TASTE IN MY MOUTH THAT LINGERS, EVEN IF I HAVE LEFT THE CAR. IT CAN LINGER FOR HOURS. I AM TAKING MEASURES TO WIPE OFF CHEMICALS THAT MAY RELEASE DURING A HOT DAY/OPEN THE WINDOWS, ETC. THIS SMELL IS SO INTENSE, HOWEVER, THAT THE TASTE IN MY MOUTH AND THE MOUTHS OF MY FAMILY MEMBERS, IS ALMOST UNBEARABLE AT TIMES. I AM CONCERNED FOR OUR HEALTH, FOR THE TOXIC GASES WE MAY BE BREATHING IN AND EVEN COMING IN CONTACT WITH. WE HAVE OWNED THE CAR SINCE APRIL 2016 (ABOUT TWO MONTHS) AND THERE IS NO SIGN OF IT GETTING BETTER. I HAVE READ THAT IT CAN TAKE UP TO 6 MONTHS FOR THE SMELL TO DIMINISH, BUT DOES THAT REALLY REDUCE THE AMOUNT OF HARMFUL CHEMICALS WE ARE BEING SUBJECTED TO? THANK YOU FOR YOUR ASSISTANCE. *TR
Additional Notes:
I AM CONCERNED ABOUT THE TOXIC CHEMICALS THAT MAY HAVE BEEN USED ON THE PLASTICS INSIDE THE VEHICLE. THE "NEW CAR SMELL" IS ESPECIALLY FRAGRANT, AND AFTER SITTING IN THE CAR FOR LESS THAN FIVE MINUTES, I DEVELOP A METALLIC TASTE IN MY MOUTH THAT LINGERS, EVEN IF I HAVE LEFT THE CAR. IT CAN LINGER FOR HOURS. I AM TAKING MEASURES TO WIPE OFF CHEMICALS THAT MAY RELEASE DURING A HOT DAY/OPEN THE WINDOWS, ETC. THIS SMELL IS SO INTENSE, HOWEVER, THAT THE TASTE IN MY MOUTH AND THE MOUTHS OF MY FAMILY MEMBERS, IS ALMOST UNBEARABLE AT TIMES. I AM CONCERNED FOR OUR HEALTH, FOR THE TOXIC GASES WE MAY BE BREATHING IN AND EVEN COMING IN CONTACT WITH. WE HAVE OWNED THE CAR SINCE APRIL 2016 (ABOUT TWO MONTHS) AND THERE IS NO SIGN OF IT GETTING BETTER. I HAVE READ THAT IT CAN TAKE UP TO 6 MONTHS FOR THE SMELL TO DIMINISH, BUT DOES THAT REALLY REDUCE THE AMOUNT OF HARMFUL CHEMICALS WE ARE BEING SUBJECTED TO? THANK YOU FOR YOUR ASSISTANCE. *TR
Mfg Campaign: 10882076
Recall Date: Jul 1, 2016
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT IS POSSIBLE TO INADVERTENTLY STOP THE CAR'S ENGINE WHEN PARKING AND TRANSMISSION PUT IN NEUTRAL. THERE IS NO VISIBLE OR AUDIBLE WARNING TO ALERT DRIVER TO SHIFT TRANSMISSION TO "PARK" POSITION OR AND/OR ENGAGE EMERGENCY BRAKE BEFORE STOPPING ENGINE AND EXITING THE VEHICLE. IF CAR IS ON A SLOPE WHEN IN "NEUTRAL", IT IS POSSIBLE TO EXIT THE CAR AND FIND THE CAR STARTING TO ROLL AWAY.I BELIEVE THERE SHOULD BE SOMETHING TO PREVENT THIS, OR AT LEAST ACTIVELY ALERT THE DRIVER OF THE DANGER, AND NEED TO PUT IN "PARK", BEFORE LEAVING CAR. I HAVE HAD SOME INSTANCES OF THIS HAPPENING, BUT ALWAYS MANAGED TO NOTICE IT BEFORE THE CAR MOVED AWAY. I AM WARY OF THE RISK.
Corrective Action:
IT IS POSSIBLE TO INADVERTENTLY STOP THE CAR'S ENGINE WHEN PARKING AND TRANSMISSION PUT IN NEUTRAL. THERE IS NO VISIBLE OR AUDIBLE WARNING TO ALERT DRIVER TO SHIFT TRANSMISSION TO "PARK" POSITION OR AND/OR ENGAGE EMERGENCY BRAKE BEFORE STOPPING ENGINE AND EXITING THE VEHICLE. IF CAR IS ON A SLOPE WHEN IN "NEUTRAL", IT IS POSSIBLE TO EXIT THE CAR AND FIND THE CAR STARTING TO ROLL AWAY.I BELIEVE THERE SHOULD BE SOMETHING TO PREVENT THIS, OR AT LEAST ACTIVELY ALERT THE DRIVER OF THE DANGER, AND NEED TO PUT IN "PARK", BEFORE LEAVING CAR. I HAVE HAD SOME INSTANCES OF THIS HAPPENING, BUT ALWAYS MANAGED TO NOTICE IT BEFORE THE CAR MOVED AWAY. I AM WARY OF THE RISK.
Additional Notes:
IT IS POSSIBLE TO INADVERTENTLY STOP THE CAR'S ENGINE WHEN PARKING AND TRANSMISSION PUT IN NEUTRAL. THERE IS NO VISIBLE OR AUDIBLE WARNING TO ALERT DRIVER TO SHIFT TRANSMISSION TO "PARK" POSITION OR AND/OR ENGAGE EMERGENCY BRAKE BEFORE STOPPING ENGINE AND EXITING THE VEHICLE. IF CAR IS ON A SLOPE WHEN IN "NEUTRAL", IT IS POSSIBLE TO EXIT THE CAR AND FIND THE CAR STARTING TO ROLL AWAY.I BELIEVE THERE SHOULD BE SOMETHING TO PREVENT THIS, OR AT LEAST ACTIVELY ALERT THE DRIVER OF THE DANGER, AND NEED TO PUT IN "PARK", BEFORE LEAVING CAR. I HAVE HAD SOME INSTANCES OF THIS HAPPENING, BUT ALWAYS MANAGED TO NOTICE IT BEFORE THE CAR MOVED AWAY. I AM WARY OF THE RISK.
Mfg Campaign: 10881286
Recall Date: Jun 28, 2016
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Mfg Campaign: 10876341
Recall Date: Jun 24, 2016
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Mfg Campaign: 10876341
Recall Date: Jun 24, 2016
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACK ON A 2016 SUBARU OUTBACK LIMITED WITH EYESIGHT, PURCHASED NEW IN APRIL 2016 AND CURRENTLY HAS 2,200 MILES ON IT. WENT TO RUN A QUICK ERRAND, DID NOT NOTICE ANYTHING UNUSUAL. ON THE WAY HOME WHILE DRIVING IN A RAINSTORM, I NOTICED A 6" CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CRACK RUNS FROM THE EDGE OF THE DRIVER'S SIDE, ABOUT 1/3 UP FROM THE BOTTOM AND ABOUT 4' IN TOWARD THE CENTER. THE CRACK HAS GROWN TO ABOUT 18 INCHES OVERNIGHT. THERE IS EVIDENCE OF A SMALL CHIP IN THE GLASS, BUT NOTHING I WOULD EXPECT TO CAUSE A CRACK AND I DON'T RECALL ANYTHING IMPACTING THE WINDSHIELD. THIS CRACK ONLY AFFECTS THE OUTER GLASS AND DOES NOT PROPAGATE THROUGH THE LAMINATION INTO THE INNER GLASS. THERE IS EVIDENCE OF DELAMINATION OF THE GLASS IN THE AREA ADJACENT TO THE CRACK. THIS IS A WIDE CRACK. I MEASURED 0.009" IMMEDIATELY ADJACENT TO THE CHIP DAMAGE ALL THE WAY TO THE EDGE OF THE GLASS WITH A STARRETT MODEL 66 THICKNESS GAGE. IT SEEMS THE OUTER GLASS MAY BE SUBJECT TO TENSION IN THE "AS INSTALLED" CONDITION AS EVIDENCED BY THE OPENING OF THIS CRACK. THIS MAY CONTRIBUTE TO THE APPARENT DAMAGE INTOLERANCE OF THE WINDSHIELD. PICTURES OF THE DAMAGE AND MEASUREMENT ARE ATTACHED.
Corrective Action:
WINDSHIELD CRACK ON A 2016 SUBARU OUTBACK LIMITED WITH EYESIGHT, PURCHASED NEW IN APRIL 2016 AND CURRENTLY HAS 2,200 MILES ON IT. WENT TO RUN A QUICK ERRAND, DID NOT NOTICE ANYTHING UNUSUAL. ON THE WAY HOME WHILE DRIVING IN A RAINSTORM, I NOTICED A 6" CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CRACK RUNS FROM THE EDGE OF THE DRIVER'S SIDE, ABOUT 1/3 UP FROM THE BOTTOM AND ABOUT 4' IN TOWARD THE CENTER. THE CRACK HAS GROWN TO ABOUT 18 INCHES OVERNIGHT. THERE IS EVIDENCE OF A SMALL CHIP IN THE GLASS, BUT NOTHING I WOULD EXPECT TO CAUSE A CRACK AND I DON'T RECALL ANYTHING IMPACTING THE WINDSHIELD. THIS CRACK ONLY AFFECTS THE OUTER GLASS AND DOES NOT PROPAGATE THROUGH THE LAMINATION INTO THE INNER GLASS. THERE IS EVIDENCE OF DELAMINATION OF THE GLASS IN THE AREA ADJACENT TO THE CRACK. THIS IS A WIDE CRACK. I MEASURED 0.009" IMMEDIATELY ADJACENT TO THE CHIP DAMAGE ALL THE WAY TO THE EDGE OF THE GLASS WITH A STARRETT MODEL 66 THICKNESS GAGE. IT SEEMS THE OUTER GLASS MAY BE SUBJECT TO TENSION IN THE "AS INSTALLED" CONDITION AS EVIDENCED BY THE OPENING OF THIS CRACK. THIS MAY CONTRIBUTE TO THE APPARENT DAMAGE INTOLERANCE OF THE WINDSHIELD. PICTURES OF THE DAMAGE AND MEASUREMENT ARE ATTACHED.
Additional Notes:
WINDSHIELD CRACK ON A 2016 SUBARU OUTBACK LIMITED WITH EYESIGHT, PURCHASED NEW IN APRIL 2016 AND CURRENTLY HAS 2,200 MILES ON IT. WENT TO RUN A QUICK ERRAND, DID NOT NOTICE ANYTHING UNUSUAL. ON THE WAY HOME WHILE DRIVING IN A RAINSTORM, I NOTICED A 6" CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CRACK RUNS FROM THE EDGE OF THE DRIVER'S SIDE, ABOUT 1/3 UP FROM THE BOTTOM AND ABOUT 4' IN TOWARD THE CENTER. THE CRACK HAS GROWN TO ABOUT 18 INCHES OVERNIGHT. THERE IS EVIDENCE OF A SMALL CHIP IN THE GLASS, BUT NOTHING I WOULD EXPECT TO CAUSE A CRACK AND I DON'T RECALL ANYTHING IMPACTING THE WINDSHIELD. THIS CRACK ONLY AFFECTS THE OUTER GLASS AND DOES NOT PROPAGATE THROUGH THE LAMINATION INTO THE INNER GLASS. THERE IS EVIDENCE OF DELAMINATION OF THE GLASS IN THE AREA ADJACENT TO THE CRACK. THIS IS A WIDE CRACK. I MEASURED 0.009" IMMEDIATELY ADJACENT TO THE CHIP DAMAGE ALL THE WAY TO THE EDGE OF THE GLASS WITH A STARRETT MODEL 66 THICKNESS GAGE. IT SEEMS THE OUTER GLASS MAY BE SUBJECT TO TENSION IN THE "AS INSTALLED" CONDITION AS EVIDENCED BY THE OPENING OF THIS CRACK. THIS MAY CONTRIBUTE TO THE APPARENT DAMAGE INTOLERANCE OF THE WINDSHIELD. PICTURES OF THE DAMAGE AND MEASUREMENT ARE ATTACHED.
Mfg Campaign: 10872719
Recall Date: Jun 6, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury