Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
134 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle has not release the key three times so I had to figure things out in 30 minutes each time
Corrective Action:
Vehicle has not release the key three times so I had to figure things out in 30 minutes each time
Additional Notes:
Vehicle has not release the key three times so I had to figure things out in 30 minutes each time
Mfg Campaign: 11435885
Recall Date: Oct 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield formed a crack towards the bottom of the passenger side and was about 3-5inches to start. Over time, the crack grew to approximately over 1ft. Later on, another crack began forming on the drivers side of the windshield, also starting at only a few inches, and now has grown into almost 1ft long. Am in process of looking to have it repaired, but have not set a date yet. Having a cracked windshield is an overall safety risk any time you drive the car due to it's ability to impact visibility as it grows/becomes worse. The windshield has not yet been inspected by: manufacturer, police, insurance representatives, but has been seen during State Inspection. There were no warnings/messages/symptoms before seeing the crack - They first appeared a day or two after I had recently had my car's oil changed at an autobody shop. My friend noticed it when sitting in the car when we got in at my driveway. There are no signs of malicious or accidental damage present where the crack begins, and no signs of a dent from a rock chipping the windshield.
Corrective Action:
The windshield formed a crack towards the bottom of the passenger side and was about 3-5inches to start. Over time, the crack grew to approximately over 1ft. Later on, another crack began forming on the drivers side of the windshield, also starting at only a few inches, and now has grown into almost 1ft long. Am in process of looking to have it repaired, but have not set a date yet. Having a cracked windshield is an overall safety risk any time you drive the car due to it's ability to impact visibility as it grows/becomes worse. The windshield has not yet been inspected by: manufacturer, police, insurance representatives, but has been seen during State Inspection. There were no warnings/messages/symptoms before seeing the crack - They first appeared a day or two after I had recently had my car's oil changed at an autobody shop. My friend noticed it when sitting in the car when we got in at my driveway. There are no signs of malicious or accidental damage present where the crack begins, and no signs of a dent from a rock chipping the windshield.
Additional Notes:
The windshield formed a crack towards the bottom of the passenger side and was about 3-5inches to start. Over time, the crack grew to approximately over 1ft. Later on, another crack began forming on the drivers side of the windshield, also starting at only a few inches, and now has grown into almost 1ft long. Am in process of looking to have it repaired, but have not set a date yet. Having a cracked windshield is an overall safety risk any time you drive the car due to it's ability to impact visibility as it grows/becomes worse. The windshield has not yet been inspected by: manufacturer, police, insurance representatives, but has been seen during State Inspection. There were no warnings/messages/symptoms before seeing the crack - They first appeared a day or two after I had recently had my car's oil changed at an autobody shop. My friend noticed it when sitting in the car when we got in at my driveway. There are no signs of malicious or accidental damage present where the crack begins, and no signs of a dent from a rock chipping the windshield.
Mfg Campaign: 11435016
Recall Date: Sep 30, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I do not know what caused the fire, but maybe the battery or something electrical. The car stalled and the. I re-started the car and no warning lights came on the dashboard. I then parked the car. Upon exiting I noticed the front driver’s hood smoking. I went into the bank was parked at and within minutes my car was in flames. The entire engine burned and my car is totaled. A fire marshal was coincidentally on scene and documented the entire event. Currently, this car is under investigation by both my insurance company Liberty Mutual and also Subaru. No warning lights were lit on the car. A fire and police report have been filed, and I have many pictures. If this car had gone on fire in my garage my house would also have burned.
Corrective Action:
I do not know what caused the fire, but maybe the battery or something electrical. The car stalled and the. I re-started the car and no warning lights came on the dashboard. I then parked the car. Upon exiting I noticed the front driver’s hood smoking. I went into the bank was parked at and within minutes my car was in flames. The entire engine burned and my car is totaled. A fire marshal was coincidentally on scene and documented the entire event. Currently, this car is under investigation by both my insurance company Liberty Mutual and also Subaru. No warning lights were lit on the car. A fire and police report have been filed, and I have many pictures. If this car had gone on fire in my garage my house would also have burned.
Additional Notes:
I do not know what caused the fire, but maybe the battery or something electrical. The car stalled and the. I re-started the car and no warning lights came on the dashboard. I then parked the car. Upon exiting I noticed the front driver’s hood smoking. I went into the bank was parked at and within minutes my car was in flames. The entire engine burned and my car is totaled. A fire marshal was coincidentally on scene and documented the entire event. Currently, this car is under investigation by both my insurance company Liberty Mutual and also Subaru. No warning lights were lit on the car. A fire and police report have been filed, and I have many pictures. If this car had gone on fire in my garage my house would also have burned.
Mfg Campaign: 11427235
Recall Date: Jul 30, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I do not know what caused the fire, but maybe the battery or something electrical. The car stalled and the. I re-started the car and no warning lights came on the dashboard. I then parked the car. Upon exiting I noticed the front driver’s hood smoking. I went into the bank was parked at and within minutes my car was in flames. The entire engine burned and my car is totaled. A fire marshal was coincidentally on scene and documented the entire event. Currently, this car is under investigation by both my insurance company Liberty Mutual and also Subaru. No warning lights were lit on the car. A fire and police report have been filed, and I have many pictures. If this car had gone on fire in my garage my house would also have burned.
Corrective Action:
I do not know what caused the fire, but maybe the battery or something electrical. The car stalled and the. I re-started the car and no warning lights came on the dashboard. I then parked the car. Upon exiting I noticed the front driver’s hood smoking. I went into the bank was parked at and within minutes my car was in flames. The entire engine burned and my car is totaled. A fire marshal was coincidentally on scene and documented the entire event. Currently, this car is under investigation by both my insurance company Liberty Mutual and also Subaru. No warning lights were lit on the car. A fire and police report have been filed, and I have many pictures. If this car had gone on fire in my garage my house would also have burned.
Additional Notes:
I do not know what caused the fire, but maybe the battery or something electrical. The car stalled and the. I re-started the car and no warning lights came on the dashboard. I then parked the car. Upon exiting I noticed the front driver’s hood smoking. I went into the bank was parked at and within minutes my car was in flames. The entire engine burned and my car is totaled. A fire marshal was coincidentally on scene and documented the entire event. Currently, this car is under investigation by both my insurance company Liberty Mutual and also Subaru. No warning lights were lit on the car. A fire and police report have been filed, and I have many pictures. If this car had gone on fire in my garage my house would also have burned.
Mfg Campaign: 11427235
Recall Date: Jul 30, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In 4 1/2 years of ownership I have had to replace the battery three times and the front window twice. My other car travels more miles over similar roads and has had no issues. The Subaru has been in the shop for window replacement and the recalibration of the safety system twice. It has been in the shop at least four times for battery issues.
Corrective Action:
In 4 1/2 years of ownership I have had to replace the battery three times and the front window twice. My other car travels more miles over similar roads and has had no issues. The Subaru has been in the shop for window replacement and the recalibration of the safety system twice. It has been in the shop at least four times for battery issues.
Additional Notes:
In 4 1/2 years of ownership I have had to replace the battery three times and the front window twice. My other car travels more miles over similar roads and has had no issues. The Subaru has been in the shop for window replacement and the recalibration of the safety system twice. It has been in the shop at least four times for battery issues.
Mfg Campaign: 11426681
Recall Date: Jul 27, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In 4 1/2 years of ownership I have had to replace the battery three times and the front window twice. My other car travels more miles over similar roads and has had no issues. The Subaru has been in the shop for window replacement and the recalibration of the safety system twice. It has been in the shop at least four times for battery issues.
Corrective Action:
In 4 1/2 years of ownership I have had to replace the battery three times and the front window twice. My other car travels more miles over similar roads and has had no issues. The Subaru has been in the shop for window replacement and the recalibration of the safety system twice. It has been in the shop at least four times for battery issues.
Additional Notes:
In 4 1/2 years of ownership I have had to replace the battery three times and the front window twice. My other car travels more miles over similar roads and has had no issues. The Subaru has been in the shop for window replacement and the recalibration of the safety system twice. It has been in the shop at least four times for battery issues.
Mfg Campaign: 11426681
Recall Date: Jul 27, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Almost hit a deer on Meredith Center road New Hampshire my display warning did not go off cost $12,000 worth of impact on the front end of the car the airbags did not go off deploy broke ribs
Corrective Action:
Almost hit a deer on Meredith Center road New Hampshire my display warning did not go off cost $12,000 worth of impact on the front end of the car the airbags did not go off deploy broke ribs
Additional Notes:
Almost hit a deer on Meredith Center road New Hampshire my display warning did not go off cost $12,000 worth of impact on the front end of the car the airbags did not go off deploy broke ribs
Mfg Campaign: 11419861
Recall Date: Jun 7, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT MY CAR IN 2017 AND I HAD MY BATTERY REPLACED 2.5 YEARS LATER DUE TO LOW BATTERY, MULTIPLE JUMPSTARTS, FAILURE STARTING, AND SEVERE CORROSION. THE REPLACEMENT BATTERY WAS FROM THE DEALERSHIP AND WITHIN 6 MONTHS IT HAD SEVERE CORROSION. DURING SERVICE THE CORROSION WAS CLEARED, BUT RETURNED BY THE TIME THE NEXT SERVICE WAS DUE. I WAS ASKED TO PAY $57 TO CLEAR THE CORROSION WHICH I DECLINED BECAUSE I THOUGHT SINCE I GOT THE BATTERY BY THE DEALERSHIP THEY WOULD DO IT FOR FREE. 2 SERVICES LATER (1 YEAR) THE DEALERSHIP RECOMMENDS BATTERY SERVICE AT $90 DUE TO SEVERE CORROSION. WITHIN THAT YEAR, I'VE HAD MULTIPLE ISSUES WITH LOW VOLTAGE. SUBARU HAS REFUSED TO ACKNOWLEDGE THE ISSUE WITH THE BATTERY CORROSION AND THEY KEEP PUSHING A PAY-FOR BATTERY SERVICE.
Corrective Action:
BOUGHT MY CAR IN 2017 AND I HAD MY BATTERY REPLACED 2.5 YEARS LATER DUE TO LOW BATTERY, MULTIPLE JUMPSTARTS, FAILURE STARTING, AND SEVERE CORROSION. THE REPLACEMENT BATTERY WAS FROM THE DEALERSHIP AND WITHIN 6 MONTHS IT HAD SEVERE CORROSION. DURING SERVICE THE CORROSION WAS CLEARED, BUT RETURNED BY THE TIME THE NEXT SERVICE WAS DUE. I WAS ASKED TO PAY $57 TO CLEAR THE CORROSION WHICH I DECLINED BECAUSE I THOUGHT SINCE I GOT THE BATTERY BY THE DEALERSHIP THEY WOULD DO IT FOR FREE. 2 SERVICES LATER (1 YEAR) THE DEALERSHIP RECOMMENDS BATTERY SERVICE AT $90 DUE TO SEVERE CORROSION. WITHIN THAT YEAR, I'VE HAD MULTIPLE ISSUES WITH LOW VOLTAGE. SUBARU HAS REFUSED TO ACKNOWLEDGE THE ISSUE WITH THE BATTERY CORROSION AND THEY KEEP PUSHING A PAY-FOR BATTERY SERVICE.
Additional Notes:
BOUGHT MY CAR IN 2017 AND I HAD MY BATTERY REPLACED 2.5 YEARS LATER DUE TO LOW BATTERY, MULTIPLE JUMPSTARTS, FAILURE STARTING, AND SEVERE CORROSION. THE REPLACEMENT BATTERY WAS FROM THE DEALERSHIP AND WITHIN 6 MONTHS IT HAD SEVERE CORROSION. DURING SERVICE THE CORROSION WAS CLEARED, BUT RETURNED BY THE TIME THE NEXT SERVICE WAS DUE. I WAS ASKED TO PAY $57 TO CLEAR THE CORROSION WHICH I DECLINED BECAUSE I THOUGHT SINCE I GOT THE BATTERY BY THE DEALERSHIP THEY WOULD DO IT FOR FREE. 2 SERVICES LATER (1 YEAR) THE DEALERSHIP RECOMMENDS BATTERY SERVICE AT $90 DUE TO SEVERE CORROSION. WITHIN THAT YEAR, I'VE HAD MULTIPLE ISSUES WITH LOW VOLTAGE. SUBARU HAS REFUSED TO ACKNOWLEDGE THE ISSUE WITH THE BATTERY CORROSION AND THEY KEEP PUSHING A PAY-FOR BATTERY SERVICE.
Mfg Campaign: 11416658
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAIN
Corrective Action:
BATTERY DRAIN
Additional Notes:
BATTERY DRAIN
Mfg Campaign: 11415530
Recall Date: May 7, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FRONT END COLLISION AIR BAD DID NOT DEPLOY FACE DAMAGE
Corrective Action:
FRONT END COLLISION AIR BAD DID NOT DEPLOY FACE DAMAGE
Additional Notes:
FRONT END COLLISION AIR BAD DID NOT DEPLOY FACE DAMAGE
Mfg Campaign: 11414164
Recall Date: Apr 27, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
HAD VEHICLE PARKED IN GARAGE WITH NO CHIPS OR CRACKS IN WINDSHIELD.NEXT MORNING WINDSHIELD WAS CRACKED.CRACKS APPEARED FROM BEHIND MIRROR OUTWARD.CHECKED FOR ANY CHIPS NONE WERE FOUND.NO REASON FOR GLASS TO CRACK.
Corrective Action:
HAD VEHICLE PARKED IN GARAGE WITH NO CHIPS OR CRACKS IN WINDSHIELD.NEXT MORNING WINDSHIELD WAS CRACKED.CRACKS APPEARED FROM BEHIND MIRROR OUTWARD.CHECKED FOR ANY CHIPS NONE WERE FOUND.NO REASON FOR GLASS TO CRACK.
Additional Notes:
HAD VEHICLE PARKED IN GARAGE WITH NO CHIPS OR CRACKS IN WINDSHIELD.NEXT MORNING WINDSHIELD WAS CRACKED.CRACKS APPEARED FROM BEHIND MIRROR OUTWARD.CHECKED FOR ANY CHIPS NONE WERE FOUND.NO REASON FOR GLASS TO CRACK.
Mfg Campaign: 11407468
Recall Date: Apr 11, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOCK IS NOT ALIGNED PROPERLY WHERE IT WILL SOMETIMES JAM. THIS MEANS THAT PERSON CANNOT OPEN DOOR. IN A FIRE OR ACCIDENT COULD BECOME TRAPPED
Corrective Action:
LOCK IS NOT ALIGNED PROPERLY WHERE IT WILL SOMETIMES JAM. THIS MEANS THAT PERSON CANNOT OPEN DOOR. IN A FIRE OR ACCIDENT COULD BECOME TRAPPED
Additional Notes:
LOCK IS NOT ALIGNED PROPERLY WHERE IT WILL SOMETIMES JAM. THIS MEANS THAT PERSON CANNOT OPEN DOOR. IN A FIRE OR ACCIDENT COULD BECOME TRAPPED
Mfg Campaign: 11407101
Recall Date: Apr 8, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A SECOND VEHICLE T-BONE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. DURING THE CRASH, THE DRIVER SIDE CURTAIN AIR BAG DID NOT IMMEDIATELY DEPLOY CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE INTERIOR OF THE DRIVER SIDE DOOR. THE AIR BAG THEN DEPLOYED DOWN ONTO THE HEAD OF THE DRIVER CAUSING THE DRIVER ADDITIONAL INJURIES AND ALSO CAUSING THE DRIVER TO BECOMING ENTRAPPED BY THE AIR BAG. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO BOTH SIDES OF THE HEAD WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.*DT
Corrective Action:
TL* THE CONTACT OWNED A 2017 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A SECOND VEHICLE T-BONE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. DURING THE CRASH, THE DRIVER SIDE CURTAIN AIR BAG DID NOT IMMEDIATELY DEPLOY CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE INTERIOR OF THE DRIVER SIDE DOOR. THE AIR BAG THEN DEPLOYED DOWN ONTO THE HEAD OF THE DRIVER CAUSING THE DRIVER ADDITIONAL INJURIES AND ALSO CAUSING THE DRIVER TO BECOMING ENTRAPPED BY THE AIR BAG. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO BOTH SIDES OF THE HEAD WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.*DT
Additional Notes:
TL* THE CONTACT OWNED A 2017 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A SECOND VEHICLE T-BONE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. DURING THE CRASH, THE DRIVER SIDE CURTAIN AIR BAG DID NOT IMMEDIATELY DEPLOY CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE INTERIOR OF THE DRIVER SIDE DOOR. THE AIR BAG THEN DEPLOYED DOWN ONTO THE HEAD OF THE DRIVER CAUSING THE DRIVER ADDITIONAL INJURIES AND ALSO CAUSING THE DRIVER TO BECOMING ENTRAPPED BY THE AIR BAG. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO BOTH SIDES OF THE HEAD WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.*DT
Mfg Campaign: 11406835
Recall Date: Apr 7, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I'VE HAD TO REPLACE THE CARS FRONT WINDSHIELD TWICE SINCE I PURCHASED THE CAR FROM THE DEALER. THE WINDSHIELD CRACKS WITH THE SLIGHTEST IMPACT FROM A SMALL PIECE OF DEBRIS OR ROCK WHILE DRIVING AT FREEWAY SPEEDS.
Corrective Action:
I'VE HAD TO REPLACE THE CARS FRONT WINDSHIELD TWICE SINCE I PURCHASED THE CAR FROM THE DEALER. THE WINDSHIELD CRACKS WITH THE SLIGHTEST IMPACT FROM A SMALL PIECE OF DEBRIS OR ROCK WHILE DRIVING AT FREEWAY SPEEDS.
Additional Notes:
I'VE HAD TO REPLACE THE CARS FRONT WINDSHIELD TWICE SINCE I PURCHASED THE CAR FROM THE DEALER. THE WINDSHIELD CRACKS WITH THE SLIGHTEST IMPACT FROM A SMALL PIECE OF DEBRIS OR ROCK WHILE DRIVING AT FREEWAY SPEEDS.
Mfg Campaign: 11403537
Recall Date: Mar 17, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I NOTICE A CRACK GROWING LONGER ON MY FRONT WINDOW.. ITJUST APPEARED NOTHING HIT IT.
Corrective Action:
I NOTICE A CRACK GROWING LONGER ON MY FRONT WINDOW.. ITJUST APPEARED NOTHING HIT IT.
Additional Notes:
I NOTICE A CRACK GROWING LONGER ON MY FRONT WINDOW.. ITJUST APPEARED NOTHING HIT IT.
Mfg Campaign: 11399600
Recall Date: Mar 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
OUR CAR'S WINDSHIELD HAS HAD MANY RANDOM CRACKS OVER THE PAST FEW YEARS, 4 TIMES NOW WE HAVE EXPERIENCED SPONTANEOUS CRACKS MORE SO THAN IN ANY OTHER VEHICLE I'VE EVER OWNED. TODAY WE FOUND A NEW CRACK TOWARDS THE BOTTOM OF THE VEHICLE, AS LARGE AS MY PALM GOING TWO SEPARATE WAYS AND WE HAVE NO IDEA WHY OR HOW IT HAPPENED. THE CAR WAS NOT MOVING WHEN WE NOTICED THIS, IT WAS ONLY UNTIL AFTER IT WAS PARKED DID WE SEE THIS. I AM VERY DISAPPOINTED IN THE QUALITY OF THE WINDSHIELD ON THE MODEL OF THIS CAR AND AM CONCERNED FOR OUR SAFETY IF IT CONTINUES TO HAPPEN.
Corrective Action:
OUR CAR'S WINDSHIELD HAS HAD MANY RANDOM CRACKS OVER THE PAST FEW YEARS, 4 TIMES NOW WE HAVE EXPERIENCED SPONTANEOUS CRACKS MORE SO THAN IN ANY OTHER VEHICLE I'VE EVER OWNED. TODAY WE FOUND A NEW CRACK TOWARDS THE BOTTOM OF THE VEHICLE, AS LARGE AS MY PALM GOING TWO SEPARATE WAYS AND WE HAVE NO IDEA WHY OR HOW IT HAPPENED. THE CAR WAS NOT MOVING WHEN WE NOTICED THIS, IT WAS ONLY UNTIL AFTER IT WAS PARKED DID WE SEE THIS. I AM VERY DISAPPOINTED IN THE QUALITY OF THE WINDSHIELD ON THE MODEL OF THIS CAR AND AM CONCERNED FOR OUR SAFETY IF IT CONTINUES TO HAPPEN.
Additional Notes:
OUR CAR'S WINDSHIELD HAS HAD MANY RANDOM CRACKS OVER THE PAST FEW YEARS, 4 TIMES NOW WE HAVE EXPERIENCED SPONTANEOUS CRACKS MORE SO THAN IN ANY OTHER VEHICLE I'VE EVER OWNED. TODAY WE FOUND A NEW CRACK TOWARDS THE BOTTOM OF THE VEHICLE, AS LARGE AS MY PALM GOING TWO SEPARATE WAYS AND WE HAVE NO IDEA WHY OR HOW IT HAPPENED. THE CAR WAS NOT MOVING WHEN WE NOTICED THIS, IT WAS ONLY UNTIL AFTER IT WAS PARKED DID WE SEE THIS. I AM VERY DISAPPOINTED IN THE QUALITY OF THE WINDSHIELD ON THE MODEL OF THIS CAR AND AM CONCERNED FOR OUR SAFETY IF IT CONTINUES TO HAPPEN.
Mfg Campaign: 11398031
Recall Date: Feb 26, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE WINDSHIELD CRACKED WHILE I WAS DRIVING ON A CITY STREET AT LOW SPEED.
Corrective Action:
THE WINDSHIELD CRACKED WHILE I WAS DRIVING ON A CITY STREET AT LOW SPEED.
Additional Notes:
THE WINDSHIELD CRACKED WHILE I WAS DRIVING ON A CITY STREET AT LOW SPEED.
Mfg Campaign: 11396258
Recall Date: Feb 15, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED WHILE I WAS DRIVING ON A CITY STREET AT LOW SPEED.
Corrective Action:
THE WINDSHIELD CRACKED WHILE I WAS DRIVING ON A CITY STREET AT LOW SPEED.
Additional Notes:
THE WINDSHIELD CRACKED WHILE I WAS DRIVING ON A CITY STREET AT LOW SPEED.
Mfg Campaign: 11396258
Recall Date: Feb 15, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED SPONTANEOUSLY AFTER STARTING THE CAR. SUBARU DOESN'T RECOGNIZE LEGACY AS PART OF THE WINDSHIELD ISSUE. THE COST TO REPAIR IS $1000+ WITHOUT ANY SUPPORT FROM SUBARU ON A KNOWN ISSUE. THE CRACK STARTED FROM UNDER THE PLASTIC COVER AT THE BOTTOM OF THE PASSENGER SIDE.
Corrective Action:
THE WINDSHIELD CRACKED SPONTANEOUSLY AFTER STARTING THE CAR. SUBARU DOESN'T RECOGNIZE LEGACY AS PART OF THE WINDSHIELD ISSUE. THE COST TO REPAIR IS $1000+ WITHOUT ANY SUPPORT FROM SUBARU ON A KNOWN ISSUE. THE CRACK STARTED FROM UNDER THE PLASTIC COVER AT THE BOTTOM OF THE PASSENGER SIDE.
Additional Notes:
THE WINDSHIELD CRACKED SPONTANEOUSLY AFTER STARTING THE CAR. SUBARU DOESN'T RECOGNIZE LEGACY AS PART OF THE WINDSHIELD ISSUE. THE COST TO REPAIR IS $1000+ WITHOUT ANY SUPPORT FROM SUBARU ON A KNOWN ISSUE. THE CRACK STARTED FROM UNDER THE PLASTIC COVER AT THE BOTTOM OF THE PASSENGER SIDE.
Mfg Campaign: 11394804
Recall Date: Feb 5, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE KEY GETS STUCK IN THE IGNITION AND IT IS IMPOSSIBLE TO REMOVE ONCE THE CAR IS PLACED IN PARK. I CAN NOT TURN THE CAR OFF BECAUSE THE KEY CAN NOT BE MOVED TO THE LOCK POSITION. THIS HAPPENS ALL THE TIME, BUT I HAD TO PICK A DATE SO I PICKED THE MOST RECENT OCCURRENCE. I KNOW FROM ONLINE SEARCHES THAT OTHER SUBARU OWNERS ARE HAVING THE SAME PROBLEM
Corrective Action:
THE KEY GETS STUCK IN THE IGNITION AND IT IS IMPOSSIBLE TO REMOVE ONCE THE CAR IS PLACED IN PARK. I CAN NOT TURN THE CAR OFF BECAUSE THE KEY CAN NOT BE MOVED TO THE LOCK POSITION. THIS HAPPENS ALL THE TIME, BUT I HAD TO PICK A DATE SO I PICKED THE MOST RECENT OCCURRENCE. I KNOW FROM ONLINE SEARCHES THAT OTHER SUBARU OWNERS ARE HAVING THE SAME PROBLEM
Additional Notes:
THE KEY GETS STUCK IN THE IGNITION AND IT IS IMPOSSIBLE TO REMOVE ONCE THE CAR IS PLACED IN PARK. I CAN NOT TURN THE CAR OFF BECAUSE THE KEY CAN NOT BE MOVED TO THE LOCK POSITION. THIS HAPPENS ALL THE TIME, BUT I HAD TO PICK A DATE SO I PICKED THE MOST RECENT OCCURRENCE. I KNOW FROM ONLINE SEARCHES THAT OTHER SUBARU OWNERS ARE HAVING THE SAME PROBLEM
Mfg Campaign: 11390776
Recall Date: Jan 30, 2021
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