Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain Toyota Racing Development (TRD) brake kits, part numbers PTR09-21111 and PTR09-52080, sold by Toyota as an optional accessory for model year 2008-2015 Scion xB, and 2011-2016 Scion tC vehicles. Over time, the brake hoses in these kits may fatigue and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0U
Recall Date: Sep 20, 2018
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET-16C
Recall Date: Jun 9, 2016
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET16A
Recall Date: Apr 22, 2016
Consumer Complaints
6 ComplaintsToyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2016 Scion TC. The contact stated while the vehicle was parked, the front driver's side seat belt retractor failed to function as intended. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front driver's side seat belt retractor. The contact was informed that the front driver's side seat belt retractor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Scion TC. The contact stated while the vehicle was parked, the front driver's side seat belt retractor failed to function as intended. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front driver's side seat belt retractor. The contact was informed that the front driver's side seat belt retractor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Scion TC. The contact stated while the vehicle was parked, the front driver's side seat belt retractor failed to function as intended. The vehicle was taken to an independent mechanic where it was diagnosed with a failed front driver's side seat belt retractor. The contact was informed that the front driver's side seat belt retractor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000. The VIN was unavailable.
Mfg Campaign: 11652610
Recall Date: Apr 3, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on the interstate, all of a sudden, I hear a loud bang. This sound sounded like a tire blew or a gun shot. Then I see glass rolling down the back windshield. After inspecting, it was the sunroof/moonroof that exploded outwords as if there was some pressure from the heat built up.My brother was in the backseat, luckily the windshield was closed. He could have gotten seriously hurt from the glass debris falling onto him or into his eyes.After researching, this is a common situation for this model car, being the number 1 car reported for similar incidents.
Corrective Action:
While driving on the interstate, all of a sudden, I hear a loud bang. This sound sounded like a tire blew or a gun shot. Then I see glass rolling down the back windshield. After inspecting, it was the sunroof/moonroof that exploded outwords as if there was some pressure from the heat built up.My brother was in the backseat, luckily the windshield was closed. He could have gotten seriously hurt from the glass debris falling onto him or into his eyes.After researching, this is a common situation for this model car, being the number 1 car reported for similar incidents.
Additional Notes:
While driving on the interstate, all of a sudden, I hear a loud bang. This sound sounded like a tire blew or a gun shot. Then I see glass rolling down the back windshield. After inspecting, it was the sunroof/moonroof that exploded outwords as if there was some pressure from the heat built up.My brother was in the backseat, luckily the windshield was closed. He could have gotten seriously hurt from the glass debris falling onto him or into his eyes.After researching, this is a common situation for this model car, being the number 1 car reported for similar incidents.
Mfg Campaign: 11518542
Recall Date: Apr 23, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a recall on my brakes. I took it to toyota in newnan ga. they said it would be a few hours and I asked for a rental because it was my only day off and I have 3 kids and errands to run. They then proceded to tell me I dont have a recall. They lied to get out of letting me use a rental or another car. My brakes go bad alot its so unusual. I hope Toyota insures my safety with their lack of care and effort.
Corrective Action:
I have a recall on my brakes. I took it to toyota in newnan ga. they said it would be a few hours and I asked for a rental because it was my only day off and I have 3 kids and errands to run. They then proceded to tell me I dont have a recall. They lied to get out of letting me use a rental or another car. My brakes go bad alot its so unusual. I hope Toyota insures my safety with their lack of care and effort.
Additional Notes:
I have a recall on my brakes. I took it to toyota in newnan ga. they said it would be a few hours and I asked for a rental because it was my only day off and I have 3 kids and errands to run. They then proceded to tell me I dont have a recall. They lied to get out of letting me use a rental or another car. My brakes go bad alot its so unusual. I hope Toyota insures my safety with their lack of care and effort.
Mfg Campaign: 11460832
Recall Date: Apr 15, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING ON THE HIGHWAY AND THE MOONROOF SHATTERED FROM THE INSIDE OUT. WAS NOT NEAR ANY OVERPASSES. THIS SEEMS TO BE A PROBLEM WITH THEM JUST SHATTERING AND THE MANUFACTURERS/DEALERSHIPS WON'T DO ANYTHING. NOW I AM HAVING TO PAY FOR A ISSUE THAT IS KNOWN AND THEY WON'T COVER IT!
Corrective Action:
DRIVING ON THE HIGHWAY AND THE MOONROOF SHATTERED FROM THE INSIDE OUT. WAS NOT NEAR ANY OVERPASSES. THIS SEEMS TO BE A PROBLEM WITH THEM JUST SHATTERING AND THE MANUFACTURERS/DEALERSHIPS WON'T DO ANYTHING. NOW I AM HAVING TO PAY FOR A ISSUE THAT IS KNOWN AND THEY WON'T COVER IT!
Additional Notes:
DRIVING ON THE HIGHWAY AND THE MOONROOF SHATTERED FROM THE INSIDE OUT. WAS NOT NEAR ANY OVERPASSES. THIS SEEMS TO BE A PROBLEM WITH THEM JUST SHATTERING AND THE MANUFACTURERS/DEALERSHIPS WON'T DO ANYTHING. NOW I AM HAVING TO PAY FOR A ISSUE THAT IS KNOWN AND THEY WON'T COVER IT!
Mfg Campaign: 11171202
Recall Date: Jan 21, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SUNROOF OF MY VEHICLE SUDDENLY EXPLODED WHILE WE WERE TRAVELING ON THE FREEWAY AT AROUND 60MPH. THERE ARE SHATTERED GLASS ALL OVER ME AND ESPECIALLY TO MY PASSAGE AT THE FRONT. THE FREEWAY IS WIDE-OPEN, WITHOUT DEBRIS AND NOTHING OVERHEAD. ALL THE WINDOWS AND SUNROOF ITSELF WAS CLOSED WHEN THE INCIDENT HAPPENED. IT WAS A CLOUDY DAY, AT SEA-LEVEL WITH NOTHING EXTREME IN THE WEATHER REPORT. I COULD NOT THINK OF ANYTHING EXTERNAL THAT COULD INITIATE THIS INCIDENT.
Corrective Action:
THE SUNROOF OF MY VEHICLE SUDDENLY EXPLODED WHILE WE WERE TRAVELING ON THE FREEWAY AT AROUND 60MPH. THERE ARE SHATTERED GLASS ALL OVER ME AND ESPECIALLY TO MY PASSAGE AT THE FRONT. THE FREEWAY IS WIDE-OPEN, WITHOUT DEBRIS AND NOTHING OVERHEAD. ALL THE WINDOWS AND SUNROOF ITSELF WAS CLOSED WHEN THE INCIDENT HAPPENED. IT WAS A CLOUDY DAY, AT SEA-LEVEL WITH NOTHING EXTREME IN THE WEATHER REPORT. I COULD NOT THINK OF ANYTHING EXTERNAL THAT COULD INITIATE THIS INCIDENT.
Additional Notes:
THE SUNROOF OF MY VEHICLE SUDDENLY EXPLODED WHILE WE WERE TRAVELING ON THE FREEWAY AT AROUND 60MPH. THERE ARE SHATTERED GLASS ALL OVER ME AND ESPECIALLY TO MY PASSAGE AT THE FRONT. THE FREEWAY IS WIDE-OPEN, WITHOUT DEBRIS AND NOTHING OVERHEAD. ALL THE WINDOWS AND SUNROOF ITSELF WAS CLOSED WHEN THE INCIDENT HAPPENED. IT WAS A CLOUDY DAY, AT SEA-LEVEL WITH NOTHING EXTREME IN THE WEATHER REPORT. I COULD NOT THINK OF ANYTHING EXTERNAL THAT COULD INITIATE THIS INCIDENT.
Mfg Campaign: 11098855
Recall Date: May 30, 2018
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
STOPPED AT A RED LIGHT AND WAS REAR ENDED. COLLISION REPAIR SHOP NOTED THERE WAS UNIBODY/FRAME DAMAGE BUT WAS NOT TOTALED OUT. NOW WE CANNOT TRADE IN VEHICLE BECAUSE THE DAMAGE IS SHOWING UP ON THE CARFAX AND NOBODY WANTS TO TOUCH IT. WE CANNOT GET OUR INSURANCE COMPANY OR THE REPAIR SHOP TO REMOVE THAT INFO FROM THE CARFAX BECAUSE THEY SUPPOSEDLY FIXED IT. WE ARE STUCK BETWEEN A ROCK AND A HARD PLACE DRIVING A VEHICLE AROUND WITH FRAME DAMAGE.
Corrective Action:
STOPPED AT A RED LIGHT AND WAS REAR ENDED. COLLISION REPAIR SHOP NOTED THERE WAS UNIBODY/FRAME DAMAGE BUT WAS NOT TOTALED OUT. NOW WE CANNOT TRADE IN VEHICLE BECAUSE THE DAMAGE IS SHOWING UP ON THE CARFAX AND NOBODY WANTS TO TOUCH IT. WE CANNOT GET OUR INSURANCE COMPANY OR THE REPAIR SHOP TO REMOVE THAT INFO FROM THE CARFAX BECAUSE THEY SUPPOSEDLY FIXED IT. WE ARE STUCK BETWEEN A ROCK AND A HARD PLACE DRIVING A VEHICLE AROUND WITH FRAME DAMAGE.
Additional Notes:
STOPPED AT A RED LIGHT AND WAS REAR ENDED. COLLISION REPAIR SHOP NOTED THERE WAS UNIBODY/FRAME DAMAGE BUT WAS NOT TOTALED OUT. NOW WE CANNOT TRADE IN VEHICLE BECAUSE THE DAMAGE IS SHOWING UP ON THE CARFAX AND NOBODY WANTS TO TOUCH IT. WE CANNOT GET OUR INSURANCE COMPANY OR THE REPAIR SHOP TO REMOVE THAT INFO FROM THE CARFAX BECAUSE THEY SUPPOSEDLY FIXED IT. WE ARE STUCK BETWEEN A ROCK AND A HARD PLACE DRIVING A VEHICLE AROUND WITH FRAME DAMAGE.
Mfg Campaign: 11065543
Recall Date: Jan 28, 2018
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