RIVIAN R1S 2023

Complete listing of complaints and recalls for this vehicle

104
Complaints
11
Recalls

Complaints & Recalls

104 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Rivian Automotive, Llc
NHTSA Campaign: 25V370000 SAFETY RECALL
536 Vehicles Affected
Recall Date: Jun 3, 2025
Safety Issue:

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.

Potential Risk:
An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.
FREE Recall Solution:
Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1681.
Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM-1681
Notice Date: Jul 8, 2025
Recall Date: Jun 3, 2025
Rivian Automotive, Llc
NHTSA Campaign: 24V458000 SAFETY RECALL
666 Vehicles Affected
Recall Date: Jun 20, 2024
Safety Issue:

Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
FREE Recall Solution:
Rivian will mail owners a corrected overlay tire placard label, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1491.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM-1491
Notice Date: Aug 8, 2024
Recall Date: Jun 20, 2024
Rivian Automotive, Llc
NHTSA Campaign: 24V408000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jun 5, 2024
Safety Issue:

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.

Potential Risk:
Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.
FREE Recall Solution:
Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM-1464
Notice Date: Jul 16, 2024
Recall Date: Jun 5, 2024
Rivian Automotive, Llc
NHTSA Campaign: 24V367000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: May 23, 2024
Safety Issue:

Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."

Potential Risk:
Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
FREE Recall Solution:
Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM-1445
Notice Date: Jun 28, 2024
Recall Date: May 23, 2024
Rivian Automotive, Llc
NHTSA Campaign: 23V783000 SAFETY RECALL
1.5K Vehicles Affected
Recall Date: Nov 21, 2023
Safety Issue:

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.

Potential Risk:
The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM-1331
Notice Date: Dec 21, 2023
Recall Date: Nov 21, 2023
Rivian Automotive, Llc
NHTSA Campaign: 23V233000 SAFETY RECALL
5K Vehicles Affected
Recall Date: Mar 31, 2023
Safety Issue:

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The reverse light beam may not be visible from certain angles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Reduced visibility of the reverse lights increases the risk of a crash.
FREE Recall Solution:
Rivian will repair or replace the reverse lights, free of charge. Owner notification letters were mailed July 12, 2023. Owners may contact Rivian customer service at 1-855-748-4265. Rivian's number for this recall is FSAM-1216.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM-1216
Notice Date: Jul 12, 2023
Recall Date: Mar 31, 2023
Rivian Automotive, Llc
NHTSA Campaign: 23V159000 SAFETY RECALL
30 Vehicles Affected
Recall Date: Mar 9, 2023
Safety Issue:

Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The fasteners that secure the right and left side curtain air bags may be improperly secured.

Potential Risk:
Improperly secured side curtain air bags may not perform as intended, increasing the risk of injury during a crash.
FREE Recall Solution:
Dealers will secure or replace the side curtain air bags as necessary, free of charge. All owners have been notified and all vehicles will be repaired by March 15, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1185.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM-1185
Notice Date: Mar 15, 2023
Recall Date: Mar 9, 2023

Consumer Complaints

104 Complaints
Rivian Automotive, Llc
Campaign: 11541327 Other
Aug 29, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

RIVIAN CHANGED THE HORN AND NO ONE CAN HEAR ME. [XXX] Watch this video to understand. Rivian tells me there is nothing to fix because this is the new cost cutting design. Recall these ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

RIVIAN CHANGED THE HORN AND NO ONE CAN HEAR ME. [XXX] Watch this video to understand. Rivian tells me there is nothing to fix because this is the new cost cutting design. Recall these ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

RIVIAN CHANGED THE HORN AND NO ONE CAN HEAR ME. [XXX] Watch this video to understand. Rivian tells me there is nothing to fix because this is the new cost cutting design. Recall these ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RIVIAN
Mfg Campaign: 11541327
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Rivian Automotive, Llc
Campaign: 11533380 Other
Jul 20, 2023
Defect Description:

AIR BAGS

Potential Consequences:

When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue with the passenger seat not detecting a passenger is in the seat.

Corrective Action:

When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue with the passenger seat not detecting a passenger is in the seat.

Additional Notes:

When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue with the passenger seat not detecting a passenger is in the seat.

Manufacturer: RIVIAN
Mfg Campaign: 11533380
Notice Date: Jul 20, 2023
Recall Date: Jul 20, 2023
Rivian Automotive, Llc
Campaign: 11533380 Other
Jul 20, 2023
Defect Description:

SEATS

Potential Consequences:

When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue with the passenger seat not detecting a passenger is in the seat.

Corrective Action:

When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue with the passenger seat not detecting a passenger is in the seat.

Additional Notes:

When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. They checked to see if this was related to the Feb 2023 recall and said it is not. Additionally, we have a loaner R1S and it has the exact same issue with the passenger seat not detecting a passenger is in the seat.

Manufacturer: RIVIAN
Mfg Campaign: 11533380
Notice Date: Jul 20, 2023
Recall Date: Jul 20, 2023
Rivian Automotive, Llc
Campaign: 11510668 Other
Mar 7, 2023
Defect Description:

STEERING

Potential Consequences:

Steering wheel was angled when the car was going straight Vehicle felt unstable going into turns and would pull toward the center line in the road Upon inspecting underneath the vehicle, the steering rack bolts were loose and the rack moving side to side making the steering inconsistent and loose.

Corrective Action:

Steering wheel was angled when the car was going straight Vehicle felt unstable going into turns and would pull toward the center line in the road Upon inspecting underneath the vehicle, the steering rack bolts were loose and the rack moving side to side making the steering inconsistent and loose.

Additional Notes:

Steering wheel was angled when the car was going straight Vehicle felt unstable going into turns and would pull toward the center line in the road Upon inspecting underneath the vehicle, the steering rack bolts were loose and the rack moving side to side making the steering inconsistent and loose.

Manufacturer: RIVIAN
Mfg Campaign: 11510668
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023

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