Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B2A & D5A
Recall Date: Nov 28, 2023
Consumer Complaints
24 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Every time I turn my left turn signal on my headlights high beams come on weather headlights are turned on or not even if I have my headlights on on low beam, it does not do it when I turn my right turn signal on. It does it whether I have my auto headlights on or off. I'm sure it's been happening longer than that that's just the first time I was informed by someone I was following on the highway
Corrective Action:
Every time I turn my left turn signal on my headlights high beams come on weather headlights are turned on or not even if I have my headlights on on low beam, it does not do it when I turn my right turn signal on. It does it whether I have my auto headlights on or off. I'm sure it's been happening longer than that that's just the first time I was informed by someone I was following on the highway
Additional Notes:
Every time I turn my left turn signal on my headlights high beams come on weather headlights are turned on or not even if I have my headlights on on low beam, it does not do it when I turn my right turn signal on. It does it whether I have my auto headlights on or off. I'm sure it's been happening longer than that that's just the first time I was informed by someone I was following on the highway
Mfg Campaign: 11674538
Recall Date: Jul 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Corrective Action:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Additional Notes:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Mfg Campaign: 11669535
Recall Date: Jun 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Corrective Action:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Additional Notes:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Mfg Campaign: 11669535
Recall Date: Jun 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Corrective Action:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Additional Notes:
We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.
Mfg Campaign: 11669535
Recall Date: Jun 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Corrective Action:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Additional Notes:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Mfg Campaign: 11663759
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Corrective Action:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Additional Notes:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Mfg Campaign: 11663759
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:TURN SIGNAL
Potential Consequences:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Corrective Action:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Additional Notes:
SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
Mfg Campaign: 11663759
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When applying the brakes when coming to a stop, just before the truck comes to a full stop the brakes grab and release. If I let off the brakes right before I stop it is way worst. This is a major concern for my safety and my family's safety.
Corrective Action:
When applying the brakes when coming to a stop, just before the truck comes to a full stop the brakes grab and release. If I let off the brakes right before I stop it is way worst. This is a major concern for my safety and my family's safety.
Additional Notes:
When applying the brakes when coming to a stop, just before the truck comes to a full stop the brakes grab and release. If I let off the brakes right before I stop it is way worst. This is a major concern for my safety and my family's safety.
Mfg Campaign: 11659236
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.
Corrective Action:
Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.
Additional Notes:
Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.
Mfg Campaign: 11658636
Recall Date: May 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.
Corrective Action:
Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.
Additional Notes:
Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.
Mfg Campaign: 11658636
Recall Date: May 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2024 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Corrective Action:
The contact owns a 2024 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Additional Notes:
The contact owns a 2024 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Mfg Campaign: 11658458
Recall Date: May 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Corrective Action:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Additional Notes:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Mfg Campaign: 11651599
Recall Date: Mar 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Corrective Action:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Additional Notes:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Mfg Campaign: 11651599
Recall Date: Mar 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Corrective Action:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Additional Notes:
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
Mfg Campaign: 11651599
Recall Date: Mar 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
The contact owns a 2024 Ram 3500. The contact stated that upon entering the vehicle, the contact became aware that the side view mirror extender feature was not functioning as needed, compromising the visibility from the sideview. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the mirror extender switch had an electrical fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73.
Corrective Action:
The contact owns a 2024 Ram 3500. The contact stated that upon entering the vehicle, the contact became aware that the side view mirror extender feature was not functioning as needed, compromising the visibility from the sideview. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the mirror extender switch had an electrical fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73.
Additional Notes:
The contact owns a 2024 Ram 3500. The contact stated that upon entering the vehicle, the contact became aware that the side view mirror extender feature was not functioning as needed, compromising the visibility from the sideview. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the mirror extender switch had an electrical fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73.
Mfg Campaign: 11627738
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.
Corrective Action:
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.
Additional Notes:
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.
Mfg Campaign: 11620971
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.
Corrective Action:
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.
Additional Notes:
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.
Mfg Campaign: 11620971
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2024 RAM 3500. The contact stated that after starting the vehicle and idling on the driveway, it caught on fire in the engine compartment. The vehicle was engulfed in flames. The fire department arrived and extinguished the fire. The origin of the fire was unknown. The entire engine compartment was burnt and the vehicle was destroyed. The vehicle remained at the scene where it caught on fire. No injuries were sustained. A fire department report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 2,600.
Corrective Action:
The contact owned a 2024 RAM 3500. The contact stated that after starting the vehicle and idling on the driveway, it caught on fire in the engine compartment. The vehicle was engulfed in flames. The fire department arrived and extinguished the fire. The origin of the fire was unknown. The entire engine compartment was burnt and the vehicle was destroyed. The vehicle remained at the scene where it caught on fire. No injuries were sustained. A fire department report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 2,600.
Additional Notes:
The contact owned a 2024 RAM 3500. The contact stated that after starting the vehicle and idling on the driveway, it caught on fire in the engine compartment. The vehicle was engulfed in flames. The fire department arrived and extinguished the fire. The origin of the fire was unknown. The entire engine compartment was burnt and the vehicle was destroyed. The vehicle remained at the scene where it caught on fire. No injuries were sustained. A fire department report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 2,600.
Mfg Campaign: 11619967
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The security system was not installed nor does it work. Our truck had a window smashed and the truck was broken into. The alarm never went off, nor did the lights flash. There is an indication the security system was never installed at the time of manufacturing. Property was stolen out of the vehicle and the thief was successful at breaking into our truck. At the time of the purchase of the truck, the security system is listed in the bill of sale.
Corrective Action:
The security system was not installed nor does it work. Our truck had a window smashed and the truck was broken into. The alarm never went off, nor did the lights flash. There is an indication the security system was never installed at the time of manufacturing. Property was stolen out of the vehicle and the thief was successful at breaking into our truck. At the time of the purchase of the truck, the security system is listed in the bill of sale.
Additional Notes:
The security system was not installed nor does it work. Our truck had a window smashed and the truck was broken into. The alarm never went off, nor did the lights flash. There is an indication the security system was never installed at the time of manufacturing. Property was stolen out of the vehicle and the thief was successful at breaking into our truck. At the time of the purchase of the truck, the security system is listed in the bill of sale.
Mfg Campaign: 11611360
Recall Date: Aug 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.
Corrective Action:
Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.
Additional Notes:
Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.
Mfg Campaign: 11607643
Recall Date: Aug 9, 2024
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