Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B2A & D5A
Recall Date: Nov 28, 2023
Consumer Complaints
24 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.
Corrective Action:
Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.
Additional Notes:
Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.
Mfg Campaign: 11607643
Recall Date: Aug 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My new truck lost power on highway. Parking position didn't hold the car from movement. My car didn't drive forward and rear. Dealership said that its transfer case issue.
Corrective Action:
My new truck lost power on highway. Parking position didn't hold the car from movement. My car didn't drive forward and rear. Dealership said that its transfer case issue.
Additional Notes:
My new truck lost power on highway. Parking position didn't hold the car from movement. My car didn't drive forward and rear. Dealership said that its transfer case issue.
Mfg Campaign: 11592695
Recall Date: Jun 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the side of the road and noticed that the front passenger's side tire had a blowout. The contact stated that there was no impact to the tire that could have caused a blowout. Additionally, the TPMS failed to alert the contact of the failure. The contact replaced the front passenger's side tire with the spare tire. The vehicle was taken to the dealer, where it was determined that the TPMS failed to illuminate because the failure occurred unexpectedly. The spare front passenger's side tire was replaced with a new tire; however, the vehicle was not repaired. The tire manufacturer was made aware of the failure. The vehicle manufacturer was made aware of the failure but informed the contact that the failure was related to the tire. The tire failure mileage was 700. The VIN was not provided.
Corrective Action:
The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the side of the road and noticed that the front passenger's side tire had a blowout. The contact stated that there was no impact to the tire that could have caused a blowout. Additionally, the TPMS failed to alert the contact of the failure. The contact replaced the front passenger's side tire with the spare tire. The vehicle was taken to the dealer, where it was determined that the TPMS failed to illuminate because the failure occurred unexpectedly. The spare front passenger's side tire was replaced with a new tire; however, the vehicle was not repaired. The tire manufacturer was made aware of the failure. The vehicle manufacturer was made aware of the failure but informed the contact that the failure was related to the tire. The tire failure mileage was 700. The VIN was not provided.
Additional Notes:
The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the side of the road and noticed that the front passenger's side tire had a blowout. The contact stated that there was no impact to the tire that could have caused a blowout. Additionally, the TPMS failed to alert the contact of the failure. The contact replaced the front passenger's side tire with the spare tire. The vehicle was taken to the dealer, where it was determined that the TPMS failed to illuminate because the failure occurred unexpectedly. The spare front passenger's side tire was replaced with a new tire; however, the vehicle was not repaired. The tire manufacturer was made aware of the failure. The vehicle manufacturer was made aware of the failure but informed the contact that the failure was related to the tire. The tire failure mileage was 700. The VIN was not provided.
Mfg Campaign: 11590592
Recall Date: May 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I just checked my 7,000 mile, and found the wiring harness was rubbing.
Corrective Action:
Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I just checked my 7,000 mile, and found the wiring harness was rubbing.
Additional Notes:
Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I just checked my 7,000 mile, and found the wiring harness was rubbing.
Mfg Campaign: 11587070
Recall Date: May 5, 2024
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