RAM 3500 2024

Complete listing of complaints and recalls for this vehicle

24
Complaints
4
Recalls

Complaints & Recalls

24 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc) (stellantis)
NHTSA Campaign: 24V199000 SAFETY RECALL
38.2K Vehicles Affected
Recall Date: Mar 14, 2024
Safety Issue:

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
An air bag that does not deploy in a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 14B,33B,34B,35B,36B
Notice Date: Apr 11, 2024
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V799000 SAFETY RECALL
185.3K Vehicles Affected
Recall Date: Nov 28, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: B2A & D5A
Notice Date: Dec 19, 2023
Recall Date: Nov 28, 2023

Consumer Complaints

24 Complaints
Chrysler (fca Us, Llc)
Campaign: 11607643 Other
Aug 9, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.

Corrective Action:

Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.

Additional Notes:

Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.

Manufacturer: RAM
Mfg Campaign: 11607643
Notice Date: Aug 9, 2024
Recall Date: Aug 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11592695 Other
Jun 5, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

My new truck lost power on highway. Parking position didn't hold the car from movement. My car didn't drive forward and rear. Dealership said that its transfer case issue.

Corrective Action:

My new truck lost power on highway. Parking position didn't hold the car from movement. My car didn't drive forward and rear. Dealership said that its transfer case issue.

Additional Notes:

My new truck lost power on highway. Parking position didn't hold the car from movement. My car didn't drive forward and rear. Dealership said that its transfer case issue.

Manufacturer: RAM
Mfg Campaign: 11592695
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11590592 Other
May 24, 2024
Defect Description:

TIRES

Potential Consequences:

The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the side of the road and noticed that the front passenger's side tire had a blowout. The contact stated that there was no impact to the tire that could have caused a blowout. Additionally, the TPMS failed to alert the contact of the failure. The contact replaced the front passenger's side tire with the spare tire. The vehicle was taken to the dealer, where it was determined that the TPMS failed to illuminate because the failure occurred unexpectedly. The spare front passenger's side tire was replaced with a new tire; however, the vehicle was not repaired. The tire manufacturer was made aware of the failure. The vehicle manufacturer was made aware of the failure but informed the contact that the failure was related to the tire. The tire failure mileage was 700. The VIN was not provided.

Corrective Action:

The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the side of the road and noticed that the front passenger's side tire had a blowout. The contact stated that there was no impact to the tire that could have caused a blowout. Additionally, the TPMS failed to alert the contact of the failure. The contact replaced the front passenger's side tire with the spare tire. The vehicle was taken to the dealer, where it was determined that the TPMS failed to illuminate because the failure occurred unexpectedly. The spare front passenger's side tire was replaced with a new tire; however, the vehicle was not repaired. The tire manufacturer was made aware of the failure. The vehicle manufacturer was made aware of the failure but informed the contact that the failure was related to the tire. The tire failure mileage was 700. The VIN was not provided.

Additional Notes:

The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the side of the road and noticed that the front passenger's side tire had a blowout. The contact stated that there was no impact to the tire that could have caused a blowout. Additionally, the TPMS failed to alert the contact of the failure. The contact replaced the front passenger's side tire with the spare tire. The vehicle was taken to the dealer, where it was determined that the TPMS failed to illuminate because the failure occurred unexpectedly. The spare front passenger's side tire was replaced with a new tire; however, the vehicle was not repaired. The tire manufacturer was made aware of the failure. The vehicle manufacturer was made aware of the failure but informed the contact that the failure was related to the tire. The tire failure mileage was 700. The VIN was not provided.

Manufacturer: RAM
Mfg Campaign: 11590592
Notice Date: May 24, 2024
Recall Date: May 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11587070 Other
May 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I just checked my 7,000 mile, and found the wiring harness was rubbing.

Corrective Action:

Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I just checked my 7,000 mile, and found the wiring harness was rubbing.

Additional Notes:

Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I just checked my 7,000 mile, and found the wiring harness was rubbing.

Manufacturer: RAM
Mfg Campaign: 11587070
Notice Date: May 5, 2024
Recall Date: May 5, 2024

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