Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z08
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y78
Recall Date: Nov 12, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y21
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W57
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W24, W44
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W03
Recall Date: Jan 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V98
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V76
Recall Date: Jun 27, 2019
Consumer Complaints
164 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Last week this took place: 2019 Ram 3500 Dual rear wheels AISON transmistion is outfitted with factory trailer brake module. Was hauling a horse trailer near 30,000 lbs to a horse show, caravaning with crew pulling a second horse trailer about the same weight with a 2020 Ram 3500 (Vin #3C63RRNL7LG242818 (see separate complaint)) . All connections checked before departure. ABS warning light went on a few days before then disappeared. When braking, no trailer brakes engaged. Then checked hand paddles on the factory trailer brake module and the hand paddles activated the trailer brakes. Took it into the dealership to check codes and they said none appeared or were somehow reset.
Corrective Action:
Last week this took place: 2019 Ram 3500 Dual rear wheels AISON transmistion is outfitted with factory trailer brake module. Was hauling a horse trailer near 30,000 lbs to a horse show, caravaning with crew pulling a second horse trailer about the same weight with a 2020 Ram 3500 (Vin #3C63RRNL7LG242818 (see separate complaint)) . All connections checked before departure. ABS warning light went on a few days before then disappeared. When braking, no trailer brakes engaged. Then checked hand paddles on the factory trailer brake module and the hand paddles activated the trailer brakes. Took it into the dealership to check codes and they said none appeared or were somehow reset.
Additional Notes:
Last week this took place: 2019 Ram 3500 Dual rear wheels AISON transmistion is outfitted with factory trailer brake module. Was hauling a horse trailer near 30,000 lbs to a horse show, caravaning with crew pulling a second horse trailer about the same weight with a 2020 Ram 3500 (Vin #3C63RRNL7LG242818 (see separate complaint)) . All connections checked before departure. ABS warning light went on a few days before then disappeared. When braking, no trailer brakes engaged. Then checked hand paddles on the factory trailer brake module and the hand paddles activated the trailer brakes. Took it into the dealership to check codes and they said none appeared or were somehow reset.
Mfg Campaign: 11473034
Recall Date: Jul 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
Traveling approximately 65 mph when tonneau cover blew off. Luckily no one was behind me so no accident occurred. Appears that wind got under a corner of the cover and put pressing on the locking handles. The rear two handles snapped off and we’re still in the bed of the truck when the cover blew off. I saw online that this has happened to other people. I’m not sure the name of the tonneau cover but it is OEM from Ram.
Corrective Action:
Traveling approximately 65 mph when tonneau cover blew off. Luckily no one was behind me so no accident occurred. Appears that wind got under a corner of the cover and put pressing on the locking handles. The rear two handles snapped off and we’re still in the bed of the truck when the cover blew off. I saw online that this has happened to other people. I’m not sure the name of the tonneau cover but it is OEM from Ram.
Additional Notes:
Traveling approximately 65 mph when tonneau cover blew off. Luckily no one was behind me so no accident occurred. Appears that wind got under a corner of the cover and put pressing on the locking handles. The rear two handles snapped off and we’re still in the bed of the truck when the cover blew off. I saw online that this has happened to other people. I’m not sure the name of the tonneau cover but it is OEM from Ram.
Mfg Campaign: 11472174
Recall Date: Jul 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated on February/2022 while her son was driving 40 mph and towing a trailer, the vehicle began to decelerate the speed independently but failed to accelerate while depressing the accelerator pedal. The contact stated the check engine warning light was illuminated and the driver could smell fuel fumes inside the cab and the truck wouldn’t go pass 55 mph. . The contact stated another vehicle rear-ended the vehicle. The driver sustain back and neck injuries and the front passenger had back and right shoulder pains. Both sought medical attention at a near hospital. The contact stated the driver of the other vehicle also sustained a fractured clavicle and sought medical attention. A police report was filed. The vehicle was not drivable. The police had the vehicle towed to the impound lot. The vehicle was towed to a local dealer: Viva Dodge Chrysler Jeep Ram (8434 Gateway Blvd E, El Paso, TX 79907: (915) 834-6300) and was informed the fuel injection was leaking fuel. The vehicle was repaired. The trailer was a total loss. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated on February/2022 while her son was driving 40 mph and towing a trailer, the vehicle began to decelerate the speed independently but failed to accelerate while depressing the accelerator pedal. The contact stated the check engine warning light was illuminated and the driver could smell fuel fumes inside the cab and the truck wouldn’t go pass 55 mph. . The contact stated another vehicle rear-ended the vehicle. The driver sustain back and neck injuries and the front passenger had back and right shoulder pains. Both sought medical attention at a near hospital. The contact stated the driver of the other vehicle also sustained a fractured clavicle and sought medical attention. A police report was filed. The vehicle was not drivable. The police had the vehicle towed to the impound lot. The vehicle was towed to a local dealer: Viva Dodge Chrysler Jeep Ram (8434 Gateway Blvd E, El Paso, TX 79907: (915) 834-6300) and was informed the fuel injection was leaking fuel. The vehicle was repaired. The trailer was a total loss. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated on February/2022 while her son was driving 40 mph and towing a trailer, the vehicle began to decelerate the speed independently but failed to accelerate while depressing the accelerator pedal. The contact stated the check engine warning light was illuminated and the driver could smell fuel fumes inside the cab and the truck wouldn’t go pass 55 mph. . The contact stated another vehicle rear-ended the vehicle. The driver sustain back and neck injuries and the front passenger had back and right shoulder pains. Both sought medical attention at a near hospital. The contact stated the driver of the other vehicle also sustained a fractured clavicle and sought medical attention. A police report was filed. The vehicle was not drivable. The police had the vehicle towed to the impound lot. The vehicle was towed to a local dealer: Viva Dodge Chrysler Jeep Ram (8434 Gateway Blvd E, El Paso, TX 79907: (915) 834-6300) and was informed the fuel injection was leaking fuel. The vehicle was repaired. The trailer was a total loss. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000. Parts distribution disconnect.
Mfg Campaign: 11469593
Recall Date: Jun 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving on the highway north from Lawton Oklahoma to Oklahoma City Oklahoma when my truck steering wheel abruptly began to violently shake and the truck dart to the right. I slowed to about 5 miles per hour and the truck began to bounce, left to right. I took the truck to a ram dealer and was informed the the driver side front tire needed immediate replacement. My truck has 12,500. miles on the odometer at the time of the incident. After dealer I took the truck to a tire shop (listened to how Nexen tires are poorly constructed). I also researched the exact tire on my truck further and learned that treat separation happens without notice. I also spoke with a friend who owns a similar ram and learned he had already replace his tires for the same issue. Low mileage in his example as well. I save both front tires for inspection if anyone is interested. These tires are clearly unsafe!
Corrective Action:
I was driving on the highway north from Lawton Oklahoma to Oklahoma City Oklahoma when my truck steering wheel abruptly began to violently shake and the truck dart to the right. I slowed to about 5 miles per hour and the truck began to bounce, left to right. I took the truck to a ram dealer and was informed the the driver side front tire needed immediate replacement. My truck has 12,500. miles on the odometer at the time of the incident. After dealer I took the truck to a tire shop (listened to how Nexen tires are poorly constructed). I also researched the exact tire on my truck further and learned that treat separation happens without notice. I also spoke with a friend who owns a similar ram and learned he had already replace his tires for the same issue. Low mileage in his example as well. I save both front tires for inspection if anyone is interested. These tires are clearly unsafe!
Additional Notes:
I was driving on the highway north from Lawton Oklahoma to Oklahoma City Oklahoma when my truck steering wheel abruptly began to violently shake and the truck dart to the right. I slowed to about 5 miles per hour and the truck began to bounce, left to right. I took the truck to a ram dealer and was informed the the driver side front tire needed immediate replacement. My truck has 12,500. miles on the odometer at the time of the incident. After dealer I took the truck to a tire shop (listened to how Nexen tires are poorly constructed). I also researched the exact tire on my truck further and learned that treat separation happens without notice. I also spoke with a friend who owns a similar ram and learned he had already replace his tires for the same issue. Low mileage in his example as well. I save both front tires for inspection if anyone is interested. These tires are clearly unsafe!
Mfg Campaign: 11468821
Recall Date: Jun 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11468208
Recall Date: Jun 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.
Corrective Action:
The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.
Additional Notes:
The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.
Mfg Campaign: 11467555
Recall Date: Jun 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.
Corrective Action:
The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.
Additional Notes:
The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.
Mfg Campaign: 11467555
Recall Date: Jun 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
LT235/R80/17 NEXEN HTX RH5. Belt broke on left front 4/7/2022 @ 32,000 miles. On 5/31/2022 the left front belt broke at 34000 miles.
Corrective Action:
LT235/R80/17 NEXEN HTX RH5. Belt broke on left front 4/7/2022 @ 32,000 miles. On 5/31/2022 the left front belt broke at 34000 miles.
Additional Notes:
LT235/R80/17 NEXEN HTX RH5. Belt broke on left front 4/7/2022 @ 32,000 miles. On 5/31/2022 the left front belt broke at 34000 miles.
Mfg Campaign: 11467045
Recall Date: Jun 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2019 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2219. The contact stated while driving 65 MPH, the front passenger’s side tire started to shake. The contact stated that he pulled over and changed the tire. The tire was taken to a tire shop where the mechanic diagnosed the failure as a separated tread belt causing a bulge in the tire. The manufacturer was contacted and stated that there was no issue with the tire nor an open recall. The manufacturer informed the contact to fill out an online complaint form for review. The contact stated that he previously experienced a failure on the front driver’s side tire. The approximate tire failure mileage was 34,788.
Corrective Action:
The contact owns a 2019 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2219. The contact stated while driving 65 MPH, the front passenger’s side tire started to shake. The contact stated that he pulled over and changed the tire. The tire was taken to a tire shop where the mechanic diagnosed the failure as a separated tread belt causing a bulge in the tire. The manufacturer was contacted and stated that there was no issue with the tire nor an open recall. The manufacturer informed the contact to fill out an online complaint form for review. The contact stated that he previously experienced a failure on the front driver’s side tire. The approximate tire failure mileage was 34,788.
Additional Notes:
The contact owns a 2019 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2219. The contact stated while driving 65 MPH, the front passenger’s side tire started to shake. The contact stated that he pulled over and changed the tire. The tire was taken to a tire shop where the mechanic diagnosed the failure as a separated tread belt causing a bulge in the tire. The manufacturer was contacted and stated that there was no issue with the tire nor an open recall. The manufacturer informed the contact to fill out an online complaint form for review. The contact stated that he previously experienced a failure on the front driver’s side tire. The approximate tire failure mileage was 34,788.
Mfg Campaign: 11467046
Recall Date: Jun 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11462653
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle Exhaust System Failure See Dealer warning displayed with truck becoming sluggish and shutting down on road, very likely causing accidents. It’s scary. Got to a parking lot, shut off, cranked, warning went away, but for how long and what damage will Result in driving if warning comes back on?
Corrective Action:
Vehicle Exhaust System Failure See Dealer warning displayed with truck becoming sluggish and shutting down on road, very likely causing accidents. It’s scary. Got to a parking lot, shut off, cranked, warning went away, but for how long and what damage will Result in driving if warning comes back on?
Additional Notes:
Vehicle Exhaust System Failure See Dealer warning displayed with truck becoming sluggish and shutting down on road, very likely causing accidents. It’s scary. Got to a parking lot, shut off, cranked, warning went away, but for how long and what damage will Result in driving if warning comes back on?
Mfg Campaign: 11459416
Recall Date: Apr 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Both front tires inner belts separated causing the vehicle to become underivable at 55 mph. The vehicle shook causing the steering wheel to radically move side to side. Took vehicle to dealer for service. Found both front tires to be defective at 29000 miles for inner belts separating from the tire.
Corrective Action:
Both front tires inner belts separated causing the vehicle to become underivable at 55 mph. The vehicle shook causing the steering wheel to radically move side to side. Took vehicle to dealer for service. Found both front tires to be defective at 29000 miles for inner belts separating from the tire.
Additional Notes:
Both front tires inner belts separated causing the vehicle to become underivable at 55 mph. The vehicle shook causing the steering wheel to radically move side to side. Took vehicle to dealer for service. Found both front tires to be defective at 29000 miles for inner belts separating from the tire.
Mfg Campaign: 11458626
Recall Date: Mar 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Corrective Action:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Additional Notes:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Mfg Campaign: 11457344
Recall Date: Mar 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Corrective Action:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Additional Notes:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Mfg Campaign: 11457344
Recall Date: Mar 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Corrective Action:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Additional Notes:
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Mfg Campaign: 11457344
Recall Date: Mar 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Corrective Action:
The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Additional Notes:
The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Mfg Campaign: 11454739
Recall Date: Mar 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2019 RAM 3500. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump, fuel rail, fuel filters, DEF, injectors, and internal gasoline tank pump needed to be replaced. The vehicle was not repaired due to parts not being available. The VIN was included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2019 RAM 3500. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump, fuel rail, fuel filters, DEF, injectors, and internal gasoline tank pump needed to be replaced. The vehicle was not repaired due to parts not being available. The VIN was included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2019 RAM 3500. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump, fuel rail, fuel filters, DEF, injectors, and internal gasoline tank pump needed to be replaced. The vehicle was not repaired due to parts not being available. The VIN was included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11453406
Recall Date: Feb 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Mfg Campaign: 11452190
Recall Date: Feb 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Mfg Campaign: 11452190
Recall Date: Feb 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 60-62 MPH, the vehicle stalled. On another occasion, while driving 70 MPH, the vehicle stalled. The “exhaust system service required to see dealer” message was displayed. The fuel filter was drained, and the valve was closed approximately five times by contact. The contact was able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 97,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 60-62 MPH, the vehicle stalled. On another occasion, while driving 70 MPH, the vehicle stalled. The “exhaust system service required to see dealer” message was displayed. The fuel filter was drained, and the valve was closed approximately five times by contact. The contact was able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 97,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 60-62 MPH, the vehicle stalled. On another occasion, while driving 70 MPH, the vehicle stalled. The “exhaust system service required to see dealer” message was displayed. The fuel filter was drained, and the valve was closed approximately five times by contact. The contact was able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 97,000. VIN tool confirms parts not available.
Mfg Campaign: 11449764
Recall Date: Feb 1, 2022
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