Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z08
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y78
Recall Date: Nov 12, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y21
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W57
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W24, W44
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W03
Recall Date: Jan 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V98
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V76
Recall Date: Jun 27, 2019
Consumer Complaints
164 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact stated that on various occasions and while driving at various speeds with a trailer attached, the brake pedal was depressed; however, the trailer brakes failed to respond. No warning lights were illuminated. The vehicle was taken to two independent mechanics, where the failures could not be duplicated. The failure recurred. The vehicle was taken to a local dealer, where it was diagnosed that the electronic trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact stated that on various occasions and while driving at various speeds with a trailer attached, the brake pedal was depressed; however, the trailer brakes failed to respond. No warning lights were illuminated. The vehicle was taken to two independent mechanics, where the failures could not be duplicated. The failure recurred. The vehicle was taken to a local dealer, where it was diagnosed that the electronic trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact stated that on various occasions and while driving at various speeds with a trailer attached, the brake pedal was depressed; however, the trailer brakes failed to respond. No warning lights were illuminated. The vehicle was taken to two independent mechanics, where the failures could not be duplicated. The failure recurred. The vehicle was taken to a local dealer, where it was diagnosed that the electronic trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Mfg Campaign: 11517837
Recall Date: Apr 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact stated that while depressing the accelerator pedal, the vehicle was leaking fuel, causing the vehicle to fail to accelerate and exceed 5 MPH. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the variable turbo actuator had failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact stated that while depressing the accelerator pedal, the vehicle was leaking fuel, causing the vehicle to fail to accelerate and exceed 5 MPH. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the variable turbo actuator had failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact stated that while depressing the accelerator pedal, the vehicle was leaking fuel, causing the vehicle to fail to accelerate and exceed 5 MPH. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the variable turbo actuator had failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
Mfg Campaign: 11514263
Recall Date: Mar 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
Mfg Campaign: 11507818
Recall Date: Feb 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
Mfg Campaign: 11507904
Recall Date: Feb 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
Mfg Campaign: 11507904
Recall Date: Feb 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact stated while driving 60 MPH, the transmission failed to shift as designed. The contact pulled over on the side of the road and turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the type of transmission was not under warranty. A case was filed. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact stated while driving 60 MPH, the transmission failed to shift as designed. The contact pulled over on the side of the road and turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the type of transmission was not under warranty. A case was filed. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact stated while driving 60 MPH, the transmission failed to shift as designed. The contact pulled over on the side of the road and turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the type of transmission was not under warranty. A case was filed. The failure mileage was 60,000.
Mfg Campaign: 11507906
Recall Date: Feb 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
Corrective Action:
I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
Additional Notes:
I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
Mfg Campaign: 11501289
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
Corrective Action:
I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
Additional Notes:
I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
Mfg Campaign: 11501289
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolution due to part’s availability. Reasonable time has been allowed and yet, no repairs have been made. The manufacturer should be required to buy back the vehicle or replace it at no cost to me.
Corrective Action:
This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolution due to part’s availability. Reasonable time has been allowed and yet, no repairs have been made. The manufacturer should be required to buy back the vehicle or replace it at no cost to me.
Additional Notes:
This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolution due to part’s availability. Reasonable time has been allowed and yet, no repairs have been made. The manufacturer should be required to buy back the vehicle or replace it at no cost to me.
Mfg Campaign: 11499194
Recall Date: Dec 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Mfg Campaign: 11498211
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number 21V88000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number 21V88000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number 21V88000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11498270
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called three local dealers, who all confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called three local dealers, who all confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called three local dealers, who all confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11497223
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We have this truck at our dealership and are unable to sell do to this recall. Recall has been out since November 12th 2012 and through Nhtsa it shows that it can be completed. I've talked with Ram recall assistance and they state that this truck is not able to have the recall completed and I asked for a buy back and they said I need to talk with my local dealer to start that process. I called our local dealer and they said they have never heard of that and are unable to help. They did say they have the part in stock to complete the recall however Ram will not release it to the 2019's and they can only do the 2020's recall which is the same thing.
Corrective Action:
We have this truck at our dealership and are unable to sell do to this recall. Recall has been out since November 12th 2012 and through Nhtsa it shows that it can be completed. I've talked with Ram recall assistance and they state that this truck is not able to have the recall completed and I asked for a buy back and they said I need to talk with my local dealer to start that process. I called our local dealer and they said they have never heard of that and are unable to help. They did say they have the part in stock to complete the recall however Ram will not release it to the 2019's and they can only do the 2020's recall which is the same thing.
Additional Notes:
We have this truck at our dealership and are unable to sell do to this recall. Recall has been out since November 12th 2012 and through Nhtsa it shows that it can be completed. I've talked with Ram recall assistance and they state that this truck is not able to have the recall completed and I asked for a buy back and they said I need to talk with my local dealer to start that process. I called our local dealer and they said they have never heard of that and are unable to help. They did say they have the part in stock to complete the recall however Ram will not release it to the 2019's and they can only do the 2020's recall which is the same thing.
Mfg Campaign: 11495480
Recall Date: Nov 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Corrective Action:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Additional Notes:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Mfg Campaign: 11495321
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Corrective Action:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Additional Notes:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Mfg Campaign: 11495321
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Corrective Action:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Additional Notes:
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Mfg Campaign: 11495321
Recall Date: Nov 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It has been a year since notified of recall that is open for fuel system and the dealership told me today that no fix has been identified yet
Corrective Action:
It has been a year since notified of recall that is open for fuel system and the dealership told me today that no fix has been identified yet
Additional Notes:
It has been a year since notified of recall that is open for fuel system and the dealership told me today that no fix has been identified yet
Mfg Campaign: 11493235
Recall Date: Nov 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact received a notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact received a notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact received a notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11492915
Recall Date: Nov 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, a vibration was felt and heard coming from the front passenger’s side wheel area. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services, the contact made the mechanic aware of the failure; however, the failure could not be duplicated. The contact stated that after he left the dealer, he felt a vibration coming from the front passenger’s side wheel area as the tire pressure warning light illuminated. After the contact pulled over, he noticed the front passenger’s side tire was damaged and had a significant amount of tread coming out. The vehicle was taken to an independent mechanic to replace the tire. The vehicle was taken back to the dealer for replacement of the rear end due to an unknown recall and the contact made them aware of the failure again; however, the failure could not be duplicated. The contact stated that after changing the front passenger’s side tire three previous times and the wheel bearing, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, a vibration was felt and heard coming from the front passenger’s side wheel area. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services, the contact made the mechanic aware of the failure; however, the failure could not be duplicated. The contact stated that after he left the dealer, he felt a vibration coming from the front passenger’s side wheel area as the tire pressure warning light illuminated. After the contact pulled over, he noticed the front passenger’s side tire was damaged and had a significant amount of tread coming out. The vehicle was taken to an independent mechanic to replace the tire. The vehicle was taken back to the dealer for replacement of the rear end due to an unknown recall and the contact made them aware of the failure again; however, the failure could not be duplicated. The contact stated that after changing the front passenger’s side tire three previous times and the wheel bearing, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, a vibration was felt and heard coming from the front passenger’s side wheel area. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services, the contact made the mechanic aware of the failure; however, the failure could not be duplicated. The contact stated that after he left the dealer, he felt a vibration coming from the front passenger’s side wheel area as the tire pressure warning light illuminated. After the contact pulled over, he noticed the front passenger’s side tire was damaged and had a significant amount of tread coming out. The vehicle was taken to an independent mechanic to replace the tire. The vehicle was taken back to the dealer for replacement of the rear end due to an unknown recall and the contact made them aware of the failure again; however, the failure could not be duplicated. The contact stated that after changing the front passenger’s side tire three previous times and the wheel bearing, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15.
Mfg Campaign: 11492284
Recall Date: Nov 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to accelerate. The fuel mileage had decreased. The fuel warning light was flashing on and off. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 41,000.
Corrective Action:
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to accelerate. The fuel mileage had decreased. The fuel warning light was flashing on and off. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 41,000.
Additional Notes:
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to accelerate. The fuel mileage had decreased. The fuel warning light was flashing on and off. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 41,000.
Mfg Campaign: 11492303
Recall Date: Nov 4, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury