Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Antilock Braking System due to faulty HCU
Corrective Action:
Service Antilock Braking System due to faulty HCU
Additional Notes:
Service Antilock Braking System due to faulty HCU
Mfg Campaign: 11638281
Recall Date: Jan 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Hello and good day, I purchased a 2018 DODGE RAM 3500 with 82k miles for $31k back in March 2024 @ Cambridge Truck located 5640 Glenn Hwy, Cambridge, OH 43725; Phone number 740-255-5200. My down payment was $8500 and my financial agreement was for $800 a month. My family and I were moving back to Connecticut and we needed a truck for all of our furniture/belongings, and for my fiancé's new landscaping business. On our way home the shifter wasn't shifting properly into gears but we still made it home, thank GOD. We contacted Capitol Garage Chrysler Dodge Jeep RAM which was the closest Dodge. I brought the truck in for a diagnostic and the truck was diagnosed with a faulty/failed transmission. Parts were ordered back in July and expedited in September. I've been in contact with Cambridge Truck and I've been unsuccessful getting anywhere with Cambridge or Dodge even though I purchase an extended warranty the day of purchase. I was having a full blown anxiety attack the day of purchase as well, as I was overwhelmed. I have [XXX] and a [XXX]. I've made every payment including $400 a month for insurance for a vehicle I had on the road for a week. Not to mention I had to extend my Mercedes benz lease as I had no truck to rely on. My Mercedes mileage contract was broken and I was unable to recover my $15,000 down payment. I also had to pay $1200 in lease extension costs, and $800 for insurance. I finally had to purchase another car in October with all of had in my bank $3,700. The truck was for my fiancé's business which has been on hold for 10 mouths, another $100k we're out. This is a huge loss and I'm being ignored and offered nothing. The dealership is well aware of what I'm out as I've requested a refund several times via text to the sales team. After further investigation the 2018 Dodge RAM 3500 has many recalls since 2017. THIS TRUCK CAN'T BE FIXED, THERE'S NO REMEDY OR UPDATES AVAILABLE. I NEED A REFUND! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hello and good day, I purchased a 2018 DODGE RAM 3500 with 82k miles for $31k back in March 2024 @ Cambridge Truck located 5640 Glenn Hwy, Cambridge, OH 43725; Phone number 740-255-5200. My down payment was $8500 and my financial agreement was for $800 a month. My family and I were moving back to Connecticut and we needed a truck for all of our furniture/belongings, and for my fiancé's new landscaping business. On our way home the shifter wasn't shifting properly into gears but we still made it home, thank GOD. We contacted Capitol Garage Chrysler Dodge Jeep RAM which was the closest Dodge. I brought the truck in for a diagnostic and the truck was diagnosed with a faulty/failed transmission. Parts were ordered back in July and expedited in September. I've been in contact with Cambridge Truck and I've been unsuccessful getting anywhere with Cambridge or Dodge even though I purchase an extended warranty the day of purchase. I was having a full blown anxiety attack the day of purchase as well, as I was overwhelmed. I have [XXX] and a [XXX]. I've made every payment including $400 a month for insurance for a vehicle I had on the road for a week. Not to mention I had to extend my Mercedes benz lease as I had no truck to rely on. My Mercedes mileage contract was broken and I was unable to recover my $15,000 down payment. I also had to pay $1200 in lease extension costs, and $800 for insurance. I finally had to purchase another car in October with all of had in my bank $3,700. The truck was for my fiancé's business which has been on hold for 10 mouths, another $100k we're out. This is a huge loss and I'm being ignored and offered nothing. The dealership is well aware of what I'm out as I've requested a refund several times via text to the sales team. After further investigation the 2018 Dodge RAM 3500 has many recalls since 2017. THIS TRUCK CAN'T BE FIXED, THERE'S NO REMEDY OR UPDATES AVAILABLE. I NEED A REFUND! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hello and good day, I purchased a 2018 DODGE RAM 3500 with 82k miles for $31k back in March 2024 @ Cambridge Truck located 5640 Glenn Hwy, Cambridge, OH 43725; Phone number 740-255-5200. My down payment was $8500 and my financial agreement was for $800 a month. My family and I were moving back to Connecticut and we needed a truck for all of our furniture/belongings, and for my fiancé's new landscaping business. On our way home the shifter wasn't shifting properly into gears but we still made it home, thank GOD. We contacted Capitol Garage Chrysler Dodge Jeep RAM which was the closest Dodge. I brought the truck in for a diagnostic and the truck was diagnosed with a faulty/failed transmission. Parts were ordered back in July and expedited in September. I've been in contact with Cambridge Truck and I've been unsuccessful getting anywhere with Cambridge or Dodge even though I purchase an extended warranty the day of purchase. I was having a full blown anxiety attack the day of purchase as well, as I was overwhelmed. I have [XXX] and a [XXX]. I've made every payment including $400 a month for insurance for a vehicle I had on the road for a week. Not to mention I had to extend my Mercedes benz lease as I had no truck to rely on. My Mercedes mileage contract was broken and I was unable to recover my $15,000 down payment. I also had to pay $1200 in lease extension costs, and $800 for insurance. I finally had to purchase another car in October with all of had in my bank $3,700. The truck was for my fiancé's business which has been on hold for 10 mouths, another $100k we're out. This is a huge loss and I'm being ignored and offered nothing. The dealership is well aware of what I'm out as I've requested a refund several times via text to the sales team. After further investigation the 2018 Dodge RAM 3500 has many recalls since 2017. THIS TRUCK CAN'T BE FIXED, THERE'S NO REMEDY OR UPDATES AVAILABLE. I NEED A REFUND! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637544
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am writing to file a formal complaint regarding the "fix" performed on my vehicle related to the V06 Drag Link Recall. The fix, which involved checking the torque settings and welding the locknuts to the adjustment sleeve, has caused significant issues with the alignment of my vehicle. As a result, my truck is unable to be aligned, creating unsafe driving conditions. Vehicles with improper alignment present a serious safety risk, including uneven tire wear, reduced handling capabilities, and compromised braking performance. These dangers not only affect the stability of the vehicle but also pose a threat to the safety of the driver, passengers, and others on the road. The current situation with my vehicle’s alignment, as a result of this inadequate recall fix, is unacceptable and needs to be addressed immediately. I have already attempted to resolve this issue by working directly with a dealership, but after an initial conversation where they assured me the issue would be taken care of, I was subsequently ignored and "ghosted." This lack of follow-through is deeply disappointing, especially considering the severity of the situation. It is my understanding that the fix originally performed on my vehicle was not the permanent solution. The real fix, as I have learned through discussions with other affected customers and further research, involves the installation of a new drag link, followed by a full alignment, at no cost to the customer. I would also like to emphasize that, as evidenced on various online forums, other customers who have encountered similar issues with the V06 Drag Link Recall have had their concerns addressed properly. In those cases, Ram has taken full accountability for the problem and provided the permanent fix as promised. I expect consistent treatment and the same resolution for my vehicle, as I should not be treated any differently than those who have had their issues rectified.
Corrective Action:
I am writing to file a formal complaint regarding the "fix" performed on my vehicle related to the V06 Drag Link Recall. The fix, which involved checking the torque settings and welding the locknuts to the adjustment sleeve, has caused significant issues with the alignment of my vehicle. As a result, my truck is unable to be aligned, creating unsafe driving conditions. Vehicles with improper alignment present a serious safety risk, including uneven tire wear, reduced handling capabilities, and compromised braking performance. These dangers not only affect the stability of the vehicle but also pose a threat to the safety of the driver, passengers, and others on the road. The current situation with my vehicle’s alignment, as a result of this inadequate recall fix, is unacceptable and needs to be addressed immediately. I have already attempted to resolve this issue by working directly with a dealership, but after an initial conversation where they assured me the issue would be taken care of, I was subsequently ignored and "ghosted." This lack of follow-through is deeply disappointing, especially considering the severity of the situation. It is my understanding that the fix originally performed on my vehicle was not the permanent solution. The real fix, as I have learned through discussions with other affected customers and further research, involves the installation of a new drag link, followed by a full alignment, at no cost to the customer. I would also like to emphasize that, as evidenced on various online forums, other customers who have encountered similar issues with the V06 Drag Link Recall have had their concerns addressed properly. In those cases, Ram has taken full accountability for the problem and provided the permanent fix as promised. I expect consistent treatment and the same resolution for my vehicle, as I should not be treated any differently than those who have had their issues rectified.
Additional Notes:
I am writing to file a formal complaint regarding the "fix" performed on my vehicle related to the V06 Drag Link Recall. The fix, which involved checking the torque settings and welding the locknuts to the adjustment sleeve, has caused significant issues with the alignment of my vehicle. As a result, my truck is unable to be aligned, creating unsafe driving conditions. Vehicles with improper alignment present a serious safety risk, including uneven tire wear, reduced handling capabilities, and compromised braking performance. These dangers not only affect the stability of the vehicle but also pose a threat to the safety of the driver, passengers, and others on the road. The current situation with my vehicle’s alignment, as a result of this inadequate recall fix, is unacceptable and needs to be addressed immediately. I have already attempted to resolve this issue by working directly with a dealership, but after an initial conversation where they assured me the issue would be taken care of, I was subsequently ignored and "ghosted." This lack of follow-through is deeply disappointing, especially considering the severity of the situation. It is my understanding that the fix originally performed on my vehicle was not the permanent solution. The real fix, as I have learned through discussions with other affected customers and further research, involves the installation of a new drag link, followed by a full alignment, at no cost to the customer. I would also like to emphasize that, as evidenced on various online forums, other customers who have encountered similar issues with the V06 Drag Link Recall have had their concerns addressed properly. In those cases, Ram has taken full accountability for the problem and provided the permanent fix as promised. I expect consistent treatment and the same resolution for my vehicle, as I should not be treated any differently than those who have had their issues rectified.
Mfg Campaign: 11637763
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Audible alarm, warning lights on dash. Come on and off. No cruise control available.
Corrective Action:
Audible alarm, warning lights on dash. Come on and off. No cruise control available.
Additional Notes:
Audible alarm, warning lights on dash. Come on and off. No cruise control available.
Mfg Campaign: 11635860
Recall Date: Jan 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Audible alarm, warning lights on dash. Come on and off. No cruise control available.
Corrective Action:
Audible alarm, warning lights on dash. Come on and off. No cruise control available.
Additional Notes:
Audible alarm, warning lights on dash. Come on and off. No cruise control available.
Mfg Campaign: 11635860
Recall Date: Jan 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HI, My 2018 RAM 3500, had had a Anti-lock brake control module light on and off about a hundred times a day for the past year, I just spoke to the Ram Service manager at Leith Ram in Wendel NC and she told me that Ram has no fix for this part, and it has been on backorder for over 2.5 years, you can have total brake failure with this part being defective, how has the NTSB not stepped in and put some pressure on them to get this fixed, there are hundreds of thousands of trucks out there with this problem. Why is it being allowed to continue for years and years without a solution??
Corrective Action:
HI, My 2018 RAM 3500, had had a Anti-lock brake control module light on and off about a hundred times a day for the past year, I just spoke to the Ram Service manager at Leith Ram in Wendel NC and she told me that Ram has no fix for this part, and it has been on backorder for over 2.5 years, you can have total brake failure with this part being defective, how has the NTSB not stepped in and put some pressure on them to get this fixed, there are hundreds of thousands of trucks out there with this problem. Why is it being allowed to continue for years and years without a solution??
Additional Notes:
HI, My 2018 RAM 3500, had had a Anti-lock brake control module light on and off about a hundred times a day for the past year, I just spoke to the Ram Service manager at Leith Ram in Wendel NC and she told me that Ram has no fix for this part, and it has been on backorder for over 2.5 years, you can have total brake failure with this part being defective, how has the NTSB not stepped in and put some pressure on them to get this fixed, there are hundreds of thousands of trucks out there with this problem. Why is it being allowed to continue for years and years without a solution??
Mfg Campaign: 11635259
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HI, My 2018 RAM 3500, had had a Anti-lock brake control module light on and off about a hundred times a day for the past year, I just spoke to the Ram Service manager at Leith Ram in Wendel NC and she told me that Ram has no fix for this part, and it has been on backorder for over 2.5 years, you can have total brake failure with this part being defective, how has the NTSB not stepped in and put some pressure on them to get this fixed, there are hundreds of thousands of trucks out there with this problem. Why is it being allowed to continue for years and years without a solution??
Corrective Action:
HI, My 2018 RAM 3500, had had a Anti-lock brake control module light on and off about a hundred times a day for the past year, I just spoke to the Ram Service manager at Leith Ram in Wendel NC and she told me that Ram has no fix for this part, and it has been on backorder for over 2.5 years, you can have total brake failure with this part being defective, how has the NTSB not stepped in and put some pressure on them to get this fixed, there are hundreds of thousands of trucks out there with this problem. Why is it being allowed to continue for years and years without a solution??
Additional Notes:
HI, My 2018 RAM 3500, had had a Anti-lock brake control module light on and off about a hundred times a day for the past year, I just spoke to the Ram Service manager at Leith Ram in Wendel NC and she told me that Ram has no fix for this part, and it has been on backorder for over 2.5 years, you can have total brake failure with this part being defective, how has the NTSB not stepped in and put some pressure on them to get this fixed, there are hundreds of thousands of trucks out there with this problem. Why is it being allowed to continue for years and years without a solution??
Mfg Campaign: 11635259
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram diesel 3500. 36,000 miles ABS and Traction Control lights illuminated on dash. Cru8ise control does not work. Dealer told me the HCU (hydraulic control unit) is defective, and thee are no parts available to repair it. I am leaving Indiana for Florida on 18 Jan 2025. That means a 1,000 mile trip one direction pulling a boat - without cruise control or antilock brakes. What can be done?
Corrective Action:
2018 Ram diesel 3500. 36,000 miles ABS and Traction Control lights illuminated on dash. Cru8ise control does not work. Dealer told me the HCU (hydraulic control unit) is defective, and thee are no parts available to repair it. I am leaving Indiana for Florida on 18 Jan 2025. That means a 1,000 mile trip one direction pulling a boat - without cruise control or antilock brakes. What can be done?
Additional Notes:
2018 Ram diesel 3500. 36,000 miles ABS and Traction Control lights illuminated on dash. Cru8ise control does not work. Dealer told me the HCU (hydraulic control unit) is defective, and thee are no parts available to repair it. I am leaving Indiana for Florida on 18 Jan 2025. That means a 1,000 mile trip one direction pulling a boat - without cruise control or antilock brakes. What can be done?
Mfg Campaign: 11635320
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated while operating the vehicle, with an audible alarm activated inside the cabin of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated while operating the vehicle, with an audible alarm activated inside the cabin of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated while operating the vehicle, with an audible alarm activated inside the cabin of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.
Mfg Campaign: 11633071
Recall Date: Dec 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Corrective Action:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Additional Notes:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Mfg Campaign: 11632026
Recall Date: Dec 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Corrective Action:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Additional Notes:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Mfg Campaign: 11632026
Recall Date: Dec 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Corrective Action:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Additional Notes:
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.
Mfg Campaign: 11632026
Recall Date: Dec 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Mfg Campaign: 11630986
Recall Date: Dec 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Mfg Campaign: 11630986
Recall Date: Dec 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign number: 24V896000 (Service Brakes, Hydraulic) however, the remedy was not available. The contact stated while driving at approximately 50 MPH, the contact depressed the brake pedal however, the brakes failed to engage. As a result, the front center of the vehicle crashed into a tree. There was severe cosmetic damage. The Service Anti-Lock Brake System" message was displayed prior to the crash. No injuries were sustained. No police report was filed. A dealer was contacted and informed the contact that the parts were once again, not yet available for the recall repair. The vehicle was taken back to the place of residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000. Parts Distribution Disconnect.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign number: 24V896000 (Service Brakes, Hydraulic) however, the remedy was not available. The contact stated while driving at approximately 50 MPH, the contact depressed the brake pedal however, the brakes failed to engage. As a result, the front center of the vehicle crashed into a tree. There was severe cosmetic damage. The Service Anti-Lock Brake System" message was displayed prior to the crash. No injuries were sustained. No police report was filed. A dealer was contacted and informed the contact that the parts were once again, not yet available for the recall repair. The vehicle was taken back to the place of residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000. Parts Distribution Disconnect.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign number: 24V896000 (Service Brakes, Hydraulic) however, the remedy was not available. The contact stated while driving at approximately 50 MPH, the contact depressed the brake pedal however, the brakes failed to engage. As a result, the front center of the vehicle crashed into a tree. There was severe cosmetic damage. The Service Anti-Lock Brake System" message was displayed prior to the crash. No injuries were sustained. No police report was filed. A dealer was contacted and informed the contact that the parts were once again, not yet available for the recall repair. The vehicle was taken back to the place of residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000. Parts Distribution Disconnect.
Mfg Campaign: 11629974
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Corrective Action:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Additional Notes:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Mfg Campaign: 11628378
Recall Date: Dec 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Corrective Action:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Additional Notes:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Mfg Campaign: 11628378
Recall Date: Dec 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Corrective Action:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Additional Notes:
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.
Mfg Campaign: 11628378
Recall Date: Dec 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS & Traction Light and ding ding, then go away for a while then it all comes back. Truck is out of warranty, so any cost is mine. They want you to pay for diagnostic even there is a code. Quoted cost was around $800 to $1000. The first time this happened the code said to replace the 4wd shift motor. Done that problem went away for awhile then came back. I am retired and these cost don't fit in real good. We purchased the truck new. I have read that this problem is not new, just ongoing. When this is happening the 4wd and cruse doesn't work or shuts off. It appears that RAM isn't going to do anything until people start getting killed. Then are forced to fix it.
Corrective Action:
ABS & Traction Light and ding ding, then go away for a while then it all comes back. Truck is out of warranty, so any cost is mine. They want you to pay for diagnostic even there is a code. Quoted cost was around $800 to $1000. The first time this happened the code said to replace the 4wd shift motor. Done that problem went away for awhile then came back. I am retired and these cost don't fit in real good. We purchased the truck new. I have read that this problem is not new, just ongoing. When this is happening the 4wd and cruse doesn't work or shuts off. It appears that RAM isn't going to do anything until people start getting killed. Then are forced to fix it.
Additional Notes:
ABS & Traction Light and ding ding, then go away for a while then it all comes back. Truck is out of warranty, so any cost is mine. They want you to pay for diagnostic even there is a code. Quoted cost was around $800 to $1000. The first time this happened the code said to replace the 4wd shift motor. Done that problem went away for awhile then came back. I am retired and these cost don't fit in real good. We purchased the truck new. I have read that this problem is not new, just ongoing. When this is happening the 4wd and cruse doesn't work or shuts off. It appears that RAM isn't going to do anything until people start getting killed. Then are forced to fix it.
Mfg Campaign: 11628048
Recall Date: Nov 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 50 MPH, the ABS and the traction control warning lights intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 50 MPH, the ABS and the traction control warning lights intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 50 MPH, the ABS and the traction control warning lights intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.
Mfg Campaign: 11627558
Recall Date: Nov 26, 2024
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