Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning indicator occurs intermittently. Dealer indicates fault code C0020-01 - ABS Pump Motor Control General Electrical Failure. Found active FCA STAR Online Publication 'case number [XXX] dated 4/28/2020 that indicated this failure, with instructions on troubleshooting/repair, and instructions for returning parts to FCA. [XXX] Dealer (8/28/23) had informed me that parts are on on backorder, unavailable, and could not be ordered until spring of 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
ABS warning indicator occurs intermittently. Dealer indicates fault code C0020-01 - ABS Pump Motor Control General Electrical Failure. Found active FCA STAR Online Publication 'case number [XXX] dated 4/28/2020 that indicated this failure, with instructions on troubleshooting/repair, and instructions for returning parts to FCA. [XXX] Dealer (8/28/23) had informed me that parts are on on backorder, unavailable, and could not be ordered until spring of 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
ABS warning indicator occurs intermittently. Dealer indicates fault code C0020-01 - ABS Pump Motor Control General Electrical Failure. Found active FCA STAR Online Publication 'case number [XXX] dated 4/28/2020 that indicated this failure, with instructions on troubleshooting/repair, and instructions for returning parts to FCA. [XXX] Dealer (8/28/23) had informed me that parts are on on backorder, unavailable, and could not be ordered until spring of 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11557694
Recall Date: Nov 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 Ram 3500 Laramie Longhorn, 64k miles, ABS/Traction lights on dash, intermittent, cancels cruise control and can't switch into 4WD. Dealer said it's a known issue and there is nothing they can do because there are no parts to order. I am a retired, disabled vet and I need help please. Thank You and God bless.
Corrective Action:
2018 Ram 3500 Laramie Longhorn, 64k miles, ABS/Traction lights on dash, intermittent, cancels cruise control and can't switch into 4WD. Dealer said it's a known issue and there is nothing they can do because there are no parts to order. I am a retired, disabled vet and I need help please. Thank You and God bless.
Additional Notes:
2018 Ram 3500 Laramie Longhorn, 64k miles, ABS/Traction lights on dash, intermittent, cancels cruise control and can't switch into 4WD. Dealer said it's a known issue and there is nothing they can do because there are no parts to order. I am a retired, disabled vet and I need help please. Thank You and God bless.
Mfg Campaign: 11557738
Recall Date: Nov 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS/Traction Control light has been coming on for over 2 months. There seems to be no pattern to when it happens. Someone pulled out in front of me yesterday and I barely missed them. I understand the problem part is in short supply. I tow a heavy fifth wheel camper. I need to get this fixed!
Corrective Action:
My ABS/Traction Control light has been coming on for over 2 months. There seems to be no pattern to when it happens. Someone pulled out in front of me yesterday and I barely missed them. I understand the problem part is in short supply. I tow a heavy fifth wheel camper. I need to get this fixed!
Additional Notes:
My ABS/Traction Control light has been coming on for over 2 months. There seems to be no pattern to when it happens. Someone pulled out in front of me yesterday and I barely missed them. I understand the problem part is in short supply. I tow a heavy fifth wheel camper. I need to get this fixed!
Mfg Campaign: 11557389
Recall Date: Nov 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Corrective Action:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Additional Notes:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Mfg Campaign: 11557419
Recall Date: Nov 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Corrective Action:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Additional Notes:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Mfg Campaign: 11557419
Recall Date: Nov 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Corrective Action:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Additional Notes:
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.
Mfg Campaign: 11557419
Recall Date: Nov 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock brake and electronic brake modules are having electrical failures
Corrective Action:
Antilock brake and electronic brake modules are having electrical failures
Additional Notes:
Antilock brake and electronic brake modules are having electrical failures
Mfg Campaign: 11557183
Recall Date: Nov 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased my Ram 3500 new, in 2018, at Nucar auto dealership in Tilton, New Hampshire. When I reached approximately 24,000 miles, my "Check ABS" and "Check Traction Control" lights activated on my dashboard and the message console. I was using cruise control at the time, which immediately deactivated. This could have caused an accident if I had been slower to react. The warning/failure was intermittent at first, but over the next few days became almost constant. The lights/warning would flash, the warning bell would ring, and then shut off for a minute. Over, and over, and over. I brought the truck to the dealer and they ran a diagnostic. They diagnosed the following: C0020-01 - ABS Pump Motor Control-General Electrical failure INTERNAL HCU OR ABS MODULE FAULT. WILL NEED TO REPLACE HCU AND RETEST The truck only had 24k miles on it, but since it was past the 3-year warranty period, they quoted a cost of almost $1,000 to do the repair, not counting the $155 they charged to run the diag. They also stated that the parts were on backorder, and wouldn't be available for some time. Since then, I have driven the truck as little as possible since it is a safety issue. Based on information in online forums, I know that this is a problem in thousands of 2017-2018 Ram 2500&3500 trucks. My next step is to join one of the several existing class-action lawsuits, create a new class-action suit for New Hampshire, or file an individual suit. Will Ram issue a recall for this?
Corrective Action:
I purchased my Ram 3500 new, in 2018, at Nucar auto dealership in Tilton, New Hampshire. When I reached approximately 24,000 miles, my "Check ABS" and "Check Traction Control" lights activated on my dashboard and the message console. I was using cruise control at the time, which immediately deactivated. This could have caused an accident if I had been slower to react. The warning/failure was intermittent at first, but over the next few days became almost constant. The lights/warning would flash, the warning bell would ring, and then shut off for a minute. Over, and over, and over. I brought the truck to the dealer and they ran a diagnostic. They diagnosed the following: C0020-01 - ABS Pump Motor Control-General Electrical failure INTERNAL HCU OR ABS MODULE FAULT. WILL NEED TO REPLACE HCU AND RETEST The truck only had 24k miles on it, but since it was past the 3-year warranty period, they quoted a cost of almost $1,000 to do the repair, not counting the $155 they charged to run the diag. They also stated that the parts were on backorder, and wouldn't be available for some time. Since then, I have driven the truck as little as possible since it is a safety issue. Based on information in online forums, I know that this is a problem in thousands of 2017-2018 Ram 2500&3500 trucks. My next step is to join one of the several existing class-action lawsuits, create a new class-action suit for New Hampshire, or file an individual suit. Will Ram issue a recall for this?
Additional Notes:
I purchased my Ram 3500 new, in 2018, at Nucar auto dealership in Tilton, New Hampshire. When I reached approximately 24,000 miles, my "Check ABS" and "Check Traction Control" lights activated on my dashboard and the message console. I was using cruise control at the time, which immediately deactivated. This could have caused an accident if I had been slower to react. The warning/failure was intermittent at first, but over the next few days became almost constant. The lights/warning would flash, the warning bell would ring, and then shut off for a minute. Over, and over, and over. I brought the truck to the dealer and they ran a diagnostic. They diagnosed the following: C0020-01 - ABS Pump Motor Control-General Electrical failure INTERNAL HCU OR ABS MODULE FAULT. WILL NEED TO REPLACE HCU AND RETEST The truck only had 24k miles on it, but since it was past the 3-year warranty period, they quoted a cost of almost $1,000 to do the repair, not counting the $155 they charged to run the diag. They also stated that the parts were on backorder, and wouldn't be available for some time. Since then, I have driven the truck as little as possible since it is a safety issue. Based on information in online forums, I know that this is a problem in thousands of 2017-2018 Ram 2500&3500 trucks. My next step is to join one of the several existing class-action lawsuits, create a new class-action suit for New Hampshire, or file an individual suit. Will Ram issue a recall for this?
Mfg Campaign: 11557097
Recall Date: Nov 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I purchased my Ram 3500 new, in 2018, at Nucar auto dealership in Tilton, New Hampshire. When I reached approximately 24,000 miles, my "Check ABS" and "Check Traction Control" lights activated on my dashboard and the message console. I was using cruise control at the time, which immediately deactivated. This could have caused an accident if I had been slower to react. The warning/failure was intermittent at first, but over the next few days became almost constant. The lights/warning would flash, the warning bell would ring, and then shut off for a minute. Over, and over, and over. I brought the truck to the dealer and they ran a diagnostic. They diagnosed the following: C0020-01 - ABS Pump Motor Control-General Electrical failure INTERNAL HCU OR ABS MODULE FAULT. WILL NEED TO REPLACE HCU AND RETEST The truck only had 24k miles on it, but since it was past the 3-year warranty period, they quoted a cost of almost $1,000 to do the repair, not counting the $155 they charged to run the diag. They also stated that the parts were on backorder, and wouldn't be available for some time. Since then, I have driven the truck as little as possible since it is a safety issue. Based on information in online forums, I know that this is a problem in thousands of 2017-2018 Ram 2500&3500 trucks. My next step is to join one of the several existing class-action lawsuits, create a new class-action suit for New Hampshire, or file an individual suit. Will Ram issue a recall for this?
Corrective Action:
I purchased my Ram 3500 new, in 2018, at Nucar auto dealership in Tilton, New Hampshire. When I reached approximately 24,000 miles, my "Check ABS" and "Check Traction Control" lights activated on my dashboard and the message console. I was using cruise control at the time, which immediately deactivated. This could have caused an accident if I had been slower to react. The warning/failure was intermittent at first, but over the next few days became almost constant. The lights/warning would flash, the warning bell would ring, and then shut off for a minute. Over, and over, and over. I brought the truck to the dealer and they ran a diagnostic. They diagnosed the following: C0020-01 - ABS Pump Motor Control-General Electrical failure INTERNAL HCU OR ABS MODULE FAULT. WILL NEED TO REPLACE HCU AND RETEST The truck only had 24k miles on it, but since it was past the 3-year warranty period, they quoted a cost of almost $1,000 to do the repair, not counting the $155 they charged to run the diag. They also stated that the parts were on backorder, and wouldn't be available for some time. Since then, I have driven the truck as little as possible since it is a safety issue. Based on information in online forums, I know that this is a problem in thousands of 2017-2018 Ram 2500&3500 trucks. My next step is to join one of the several existing class-action lawsuits, create a new class-action suit for New Hampshire, or file an individual suit. Will Ram issue a recall for this?
Additional Notes:
I purchased my Ram 3500 new, in 2018, at Nucar auto dealership in Tilton, New Hampshire. When I reached approximately 24,000 miles, my "Check ABS" and "Check Traction Control" lights activated on my dashboard and the message console. I was using cruise control at the time, which immediately deactivated. This could have caused an accident if I had been slower to react. The warning/failure was intermittent at first, but over the next few days became almost constant. The lights/warning would flash, the warning bell would ring, and then shut off for a minute. Over, and over, and over. I brought the truck to the dealer and they ran a diagnostic. They diagnosed the following: C0020-01 - ABS Pump Motor Control-General Electrical failure INTERNAL HCU OR ABS MODULE FAULT. WILL NEED TO REPLACE HCU AND RETEST The truck only had 24k miles on it, but since it was past the 3-year warranty period, they quoted a cost of almost $1,000 to do the repair, not counting the $155 they charged to run the diag. They also stated that the parts were on backorder, and wouldn't be available for some time. Since then, I have driven the truck as little as possible since it is a safety issue. Based on information in online forums, I know that this is a problem in thousands of 2017-2018 Ram 2500&3500 trucks. My next step is to join one of the several existing class-action lawsuits, create a new class-action suit for New Hampshire, or file an individual suit. Will Ram issue a recall for this?
Mfg Campaign: 11557097
Recall Date: Nov 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anti-lock brake system warning comes on the dash and the warning chime sounds. The warning dash lights come on and goes off 10-25 times in 1/2 hour of driving. There are no error codes stored in the computer system.
Corrective Action:
Anti-lock brake system warning comes on the dash and the warning chime sounds. The warning dash lights come on and goes off 10-25 times in 1/2 hour of driving. There are no error codes stored in the computer system.
Additional Notes:
Anti-lock brake system warning comes on the dash and the warning chime sounds. The warning dash lights come on and goes off 10-25 times in 1/2 hour of driving. There are no error codes stored in the computer system.
Mfg Campaign: 11556830
Recall Date: Nov 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Corrective Action:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Additional Notes:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Mfg Campaign: 11556390
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Corrective Action:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Additional Notes:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Mfg Campaign: 11556390
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Corrective Action:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Additional Notes:
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160.00 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825.00 that I am responsible for.Additionally,the part is “controlled” by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant “chime “ goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.
Mfg Campaign: 11556390
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Hydraulic Control Unit has failed intermittantly. Complained to the dealer while it was under warranty and received 'cannot duplicate.' Dealer wants $1,000 to fix. This is a well-documented failing component.
Corrective Action:
The Hydraulic Control Unit has failed intermittantly. Complained to the dealer while it was under warranty and received 'cannot duplicate.' Dealer wants $1,000 to fix. This is a well-documented failing component.
Additional Notes:
The Hydraulic Control Unit has failed intermittantly. Complained to the dealer while it was under warranty and received 'cannot duplicate.' Dealer wants $1,000 to fix. This is a well-documented failing component.
Mfg Campaign: 11556435
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the electronic braking system warning light illuminated and chimed, causing the cruise control to become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the electronic braking system warning light illuminated and chimed, causing the cruise control to become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the electronic braking system warning light illuminated and chimed, causing the cruise control to become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. The VIN was unavailable.
Mfg Campaign: 11556195
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 30 MPH, the ABS warning light and the traction control warning light illuminated. Additionally, the message "ABS Disabled" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to an independent mechanic who retrieved DTC: C0020-01; and the mechanic determined that the ABS hydraulic pump needed to be replaced. The vehicle was not repaired. The local dealer and several unknown dealers were contacted and advised the contact that they could not accommodate the vehicle due to the size, and that the vehicle could not be serviced because it was not purchased at their location. Additionally, the contact had received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure because the manufacturer customer care line was inoperable. The failure mileage was approximately 12,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 30 MPH, the ABS warning light and the traction control warning light illuminated. Additionally, the message "ABS Disabled" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to an independent mechanic who retrieved DTC: C0020-01; and the mechanic determined that the ABS hydraulic pump needed to be replaced. The vehicle was not repaired. The local dealer and several unknown dealers were contacted and advised the contact that they could not accommodate the vehicle due to the size, and that the vehicle could not be serviced because it was not purchased at their location. Additionally, the contact had received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure because the manufacturer customer care line was inoperable. The failure mileage was approximately 12,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 30 MPH, the ABS warning light and the traction control warning light illuminated. Additionally, the message "ABS Disabled" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to an independent mechanic who retrieved DTC: C0020-01; and the mechanic determined that the ABS hydraulic pump needed to be replaced. The vehicle was not repaired. The local dealer and several unknown dealers were contacted and advised the contact that they could not accommodate the vehicle due to the size, and that the vehicle could not be serviced because it was not purchased at their location. Additionally, the contact had received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure because the manufacturer customer care line was inoperable. The failure mileage was approximately 12,000. Parts distribution disconnect.
Mfg Campaign: 11556213
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 30 MPH, the ABS warning light and the traction control warning light illuminated. Additionally, the message "ABS Disabled" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to an independent mechanic who retrieved DTC: C0020-01; and the mechanic determined that the ABS hydraulic pump needed to be replaced. The vehicle was not repaired. The local dealer and several unknown dealers were contacted and advised the contact that they could not accommodate the vehicle due to the size, and that the vehicle could not be serviced because it was not purchased at their location. Additionally, the contact had received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure because the manufacturer customer care line was inoperable. The failure mileage was approximately 12,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 30 MPH, the ABS warning light and the traction control warning light illuminated. Additionally, the message "ABS Disabled" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to an independent mechanic who retrieved DTC: C0020-01; and the mechanic determined that the ABS hydraulic pump needed to be replaced. The vehicle was not repaired. The local dealer and several unknown dealers were contacted and advised the contact that they could not accommodate the vehicle due to the size, and that the vehicle could not be serviced because it was not purchased at their location. Additionally, the contact had received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure because the manufacturer customer care line was inoperable. The failure mileage was approximately 12,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 30 MPH, the ABS warning light and the traction control warning light illuminated. Additionally, the message "ABS Disabled" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to an independent mechanic who retrieved DTC: C0020-01; and the mechanic determined that the ABS hydraulic pump needed to be replaced. The vehicle was not repaired. The local dealer and several unknown dealers were contacted and advised the contact that they could not accommodate the vehicle due to the size, and that the vehicle could not be serviced because it was not purchased at their location. Additionally, the contact had received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure because the manufacturer customer care line was inoperable. The failure mileage was approximately 12,000. Parts distribution disconnect.
Mfg Campaign: 11556213
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Corrective Action:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Additional Notes:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Mfg Campaign: 11556247
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Corrective Action:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Additional Notes:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Mfg Campaign: 11556247
Recall Date: Nov 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Corrective Action:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Additional Notes:
The Hydraulic control unit has failed. It has been taken to a mechanic and diagnosed. The electronic part has been replaced per my warranty info and mechanic recommendation and it is still failed, meaning the main HCU is the issue. The cruise control will shut off automatically and the ABS and traction control do not work while in fault. While towing a trailer up an on ramp, the HCU went into fault causing the traction control to fail and the pick up lost traction and started sliding sideways...Luckily I was able to get it under control without crashing. This was all due to the HCU intermittent failure, causing the traction control to stop working. While this is faulted, the ABS also does not work.
Mfg Campaign: 11556247
Recall Date: Nov 21, 2023
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