RAM 3500 2018

Complete listing of complaints and recalls for this vehicle

962
Complaints
15
Recalls

Complaints & Recalls

962 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V398000 SAFETY RECALL
448K Vehicles Affected
Recall Date: May 27, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Potential Risk:
Wheel separation can cause a vehicle crash.
FREE Recall Solution:
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y26, Y36
Notice Date: Aug 26, 2021
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

962 Complaints
Chrysler (fca Us, Llc)
Campaign: 11561790 Other
Dec 25, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Traction control and abs lights have been coming on randomly while driving over the past several years. Seems worse and more frequent in cold temperatures. Scanner reads code C0020. Cruise control suddenly shuts off when this happens causing a safety hazard especially to those traveling behind. Dash lights and constant chimes are very distracting while driving. No abs makes winter driving more dangerous as well. Seems to be a common problem with this vehicle. There should be a recall issued to fix this.

Corrective Action:

Traction control and abs lights have been coming on randomly while driving over the past several years. Seems worse and more frequent in cold temperatures. Scanner reads code C0020. Cruise control suddenly shuts off when this happens causing a safety hazard especially to those traveling behind. Dash lights and constant chimes are very distracting while driving. No abs makes winter driving more dangerous as well. Seems to be a common problem with this vehicle. There should be a recall issued to fix this.

Additional Notes:

Traction control and abs lights have been coming on randomly while driving over the past several years. Seems worse and more frequent in cold temperatures. Scanner reads code C0020. Cruise control suddenly shuts off when this happens causing a safety hazard especially to those traveling behind. Dash lights and constant chimes are very distracting while driving. No abs makes winter driving more dangerous as well. Seems to be a common problem with this vehicle. There should be a recall issued to fix this.

Manufacturer: RAM
Mfg Campaign: 11561790
Notice Date: Dec 25, 2023
Recall Date: Dec 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11561790 Other
Dec 25, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Traction control and abs lights have been coming on randomly while driving over the past several years. Seems worse and more frequent in cold temperatures. Scanner reads code C0020. Cruise control suddenly shuts off when this happens causing a safety hazard especially to those traveling behind. Dash lights and constant chimes are very distracting while driving. No abs makes winter driving more dangerous as well. Seems to be a common problem with this vehicle. There should be a recall issued to fix this.

Corrective Action:

Traction control and abs lights have been coming on randomly while driving over the past several years. Seems worse and more frequent in cold temperatures. Scanner reads code C0020. Cruise control suddenly shuts off when this happens causing a safety hazard especially to those traveling behind. Dash lights and constant chimes are very distracting while driving. No abs makes winter driving more dangerous as well. Seems to be a common problem with this vehicle. There should be a recall issued to fix this.

Additional Notes:

Traction control and abs lights have been coming on randomly while driving over the past several years. Seems worse and more frequent in cold temperatures. Scanner reads code C0020. Cruise control suddenly shuts off when this happens causing a safety hazard especially to those traveling behind. Dash lights and constant chimes are very distracting while driving. No abs makes winter driving more dangerous as well. Seems to be a common problem with this vehicle. There should be a recall issued to fix this.

Manufacturer: RAM
Mfg Campaign: 11561790
Notice Date: Dec 25, 2023
Recall Date: Dec 25, 2023
Chrysler (fca Us, Llc)
Campaign: 11561573 Other
Dec 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS LIGHT AND TRACTION CONTROL LIGHT WOULD COME ON AND OFF. Recently both lights stay on all the time and on the truck display it reads service electronic brake system.

Corrective Action:

ABS LIGHT AND TRACTION CONTROL LIGHT WOULD COME ON AND OFF. Recently both lights stay on all the time and on the truck display it reads service electronic brake system.

Additional Notes:

ABS LIGHT AND TRACTION CONTROL LIGHT WOULD COME ON AND OFF. Recently both lights stay on all the time and on the truck display it reads service electronic brake system.

Manufacturer: RAM
Mfg Campaign: 11561573
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11561299 Other
Dec 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS electronic brake system warning came on indicating I need to have the electronic brake system serviced. I took the truck to the dealer and was told I need a new ABS control module. I was told the part was not available and they had no ETA for the part. I have been without my ABS brakes for six months. I tried calling the manufacturer and got nowhere. This has affected my cruise control and anti skid control. I tow a trailer and feel I am driving an unsafe truck.

Corrective Action:

My ABS electronic brake system warning came on indicating I need to have the electronic brake system serviced. I took the truck to the dealer and was told I need a new ABS control module. I was told the part was not available and they had no ETA for the part. I have been without my ABS brakes for six months. I tried calling the manufacturer and got nowhere. This has affected my cruise control and anti skid control. I tow a trailer and feel I am driving an unsafe truck.

Additional Notes:

My ABS electronic brake system warning came on indicating I need to have the electronic brake system serviced. I took the truck to the dealer and was told I need a new ABS control module. I was told the part was not available and they had no ETA for the part. I have been without my ABS brakes for six months. I tried calling the manufacturer and got nowhere. This has affected my cruise control and anti skid control. I tow a trailer and feel I am driving an unsafe truck.

Manufacturer: RAM
Mfg Campaign: 11561299
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11560563 Other
Dec 17, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light and Traction control light turn on and off constantly

Corrective Action:

ABS light and Traction control light turn on and off constantly

Additional Notes:

ABS light and Traction control light turn on and off constantly

Manufacturer: RAM
Mfg Campaign: 11560563
Notice Date: Dec 17, 2023
Recall Date: Dec 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11560563 Other
Dec 17, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS light and Traction control light turn on and off constantly

Corrective Action:

ABS light and Traction control light turn on and off constantly

Additional Notes:

ABS light and Traction control light turn on and off constantly

Manufacturer: RAM
Mfg Campaign: 11560563
Notice Date: Dec 17, 2023
Recall Date: Dec 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11560416 Other
Dec 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS lights come on and off intermittently with a "service system" warning message

Corrective Action:

The ABS lights come on and off intermittently with a "service system" warning message

Additional Notes:

The ABS lights come on and off intermittently with a "service system" warning message

Manufacturer: RAM
Mfg Campaign: 11560416
Notice Date: Dec 16, 2023
Recall Date: Dec 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11560424 Other
Dec 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light comes on needs a hydraulic control module which has been on back order for over a year. These trucks will lock up the brakes and lose traction without this part.

Corrective Action:

ABS light comes on needs a hydraulic control module which has been on back order for over a year. These trucks will lock up the brakes and lose traction without this part.

Additional Notes:

ABS light comes on needs a hydraulic control module which has been on back order for over a year. These trucks will lock up the brakes and lose traction without this part.

Manufacturer: RAM
Mfg Campaign: 11560424
Notice Date: Dec 16, 2023
Recall Date: Dec 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11559797 Other
Dec 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service ABS brake system and Service Electronc braking system warnings constantly come on and affects braking system and cruise control. Dealers have no answers, Dodge has no answers. As a commercial vehicle driver if my abs doesn’t work properly then I’m shut down, but dodge can get away with this in a regular vehicle. This is a very very common problem with 2018 dodge 3500’s and any help to get this fixed would be greatly appreciated, because they have no fix to the problem.

Corrective Action:

Service ABS brake system and Service Electronc braking system warnings constantly come on and affects braking system and cruise control. Dealers have no answers, Dodge has no answers. As a commercial vehicle driver if my abs doesn’t work properly then I’m shut down, but dodge can get away with this in a regular vehicle. This is a very very common problem with 2018 dodge 3500’s and any help to get this fixed would be greatly appreciated, because they have no fix to the problem.

Additional Notes:

Service ABS brake system and Service Electronc braking system warnings constantly come on and affects braking system and cruise control. Dealers have no answers, Dodge has no answers. As a commercial vehicle driver if my abs doesn’t work properly then I’m shut down, but dodge can get away with this in a regular vehicle. This is a very very common problem with 2018 dodge 3500’s and any help to get this fixed would be greatly appreciated, because they have no fix to the problem.

Manufacturer: RAM
Mfg Campaign: 11559797
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11559260 Other
Dec 9, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction Control lights turn on and off while driving

Corrective Action:

ABS and Traction Control lights turn on and off while driving

Additional Notes:

ABS and Traction Control lights turn on and off while driving

Manufacturer: RAM
Mfg Campaign: 11559260
Notice Date: Dec 9, 2023
Recall Date: Dec 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11558878 Other
Dec 7, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have an active issue with the hydraulic system that presents by the ABS and Traction Control lights toggling on and off repeatedly. I pulled the ABS codes as did an independent repair shop and got code C0020-01 ABS Pump Motor Control - General Electrical Failure. There appears to be a service bulletin regarding this issue. It has not been repaired/replaced at this time.

Corrective Action:

I have an active issue with the hydraulic system that presents by the ABS and Traction Control lights toggling on and off repeatedly. I pulled the ABS codes as did an independent repair shop and got code C0020-01 ABS Pump Motor Control - General Electrical Failure. There appears to be a service bulletin regarding this issue. It has not been repaired/replaced at this time.

Additional Notes:

I have an active issue with the hydraulic system that presents by the ABS and Traction Control lights toggling on and off repeatedly. I pulled the ABS codes as did an independent repair shop and got code C0020-01 ABS Pump Motor Control - General Electrical Failure. There appears to be a service bulletin regarding this issue. It has not been repaired/replaced at this time.

Manufacturer: RAM
Mfg Campaign: 11558878
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11558892 Other
Dec 7, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have a 2018 Ram 3500 with the Cummins 6.7 diesel engine. My ABS traction control lights constantly kick on and off. This is unknown problem as the ABS module needs to be replaced. Ram knows about the issue as thousands of trucks are affected, there is no recall. There are no parts available according to my dealer. When the lights kick on, I have no antilock brakes, no traction control and four-wheel-drive will not work. I live in the northeast, so not only is this dangerous on wet roads, but my truck is useless in the snow, as four-wheel-drive will not work. A recall is needed to force ram to produce these parts and fix the trucks at their cost

Corrective Action:

I have a 2018 Ram 3500 with the Cummins 6.7 diesel engine. My ABS traction control lights constantly kick on and off. This is unknown problem as the ABS module needs to be replaced. Ram knows about the issue as thousands of trucks are affected, there is no recall. There are no parts available according to my dealer. When the lights kick on, I have no antilock brakes, no traction control and four-wheel-drive will not work. I live in the northeast, so not only is this dangerous on wet roads, but my truck is useless in the snow, as four-wheel-drive will not work. A recall is needed to force ram to produce these parts and fix the trucks at their cost

Additional Notes:

I have a 2018 Ram 3500 with the Cummins 6.7 diesel engine. My ABS traction control lights constantly kick on and off. This is unknown problem as the ABS module needs to be replaced. Ram knows about the issue as thousands of trucks are affected, there is no recall. There are no parts available according to my dealer. When the lights kick on, I have no antilock brakes, no traction control and four-wheel-drive will not work. I live in the northeast, so not only is this dangerous on wet roads, but my truck is useless in the snow, as four-wheel-drive will not work. A recall is needed to force ram to produce these parts and fix the trucks at their cost

Manufacturer: RAM
Mfg Campaign: 11558892
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11558723 Other
Dec 6, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS/Traction control lights and failures of the HCU and/or ABS control module. Warning lights constantly going off at about 25k miles, fixed under warranty. I think they replaced the HCU and control module in about 2020-21, but not sure. The lights continually flash again (starting at about 50K miles) and I'm assuming another HCU failure, but it's out of warranty and was told by dealer a year ago that it would be a expensive fix at my expense, and that they would have the truck for a while and may not be able to get parts. I was told that after getting it fixed, they could see if it would be eligible for any coverage, but their work was only guaranteed for 10k miles. I've researched it and discovered the original part was replaced by another part number, although the new part seems to fail as often, and it's usually the HCU and/or electric motor on HCU. I tried reporting this before, but got no confirmation or follow up from manufacturer of NHTSA, so I'm not sure it went thru. Truck currently has about 63k miles.

Corrective Action:

ABS/Traction control lights and failures of the HCU and/or ABS control module. Warning lights constantly going off at about 25k miles, fixed under warranty. I think they replaced the HCU and control module in about 2020-21, but not sure. The lights continually flash again (starting at about 50K miles) and I'm assuming another HCU failure, but it's out of warranty and was told by dealer a year ago that it would be a expensive fix at my expense, and that they would have the truck for a while and may not be able to get parts. I was told that after getting it fixed, they could see if it would be eligible for any coverage, but their work was only guaranteed for 10k miles. I've researched it and discovered the original part was replaced by another part number, although the new part seems to fail as often, and it's usually the HCU and/or electric motor on HCU. I tried reporting this before, but got no confirmation or follow up from manufacturer of NHTSA, so I'm not sure it went thru. Truck currently has about 63k miles.

Additional Notes:

ABS/Traction control lights and failures of the HCU and/or ABS control module. Warning lights constantly going off at about 25k miles, fixed under warranty. I think they replaced the HCU and control module in about 2020-21, but not sure. The lights continually flash again (starting at about 50K miles) and I'm assuming another HCU failure, but it's out of warranty and was told by dealer a year ago that it would be a expensive fix at my expense, and that they would have the truck for a while and may not be able to get parts. I was told that after getting it fixed, they could see if it would be eligible for any coverage, but their work was only guaranteed for 10k miles. I've researched it and discovered the original part was replaced by another part number, although the new part seems to fail as often, and it's usually the HCU and/or electric motor on HCU. I tried reporting this before, but got no confirmation or follow up from manufacturer of NHTSA, so I'm not sure it went thru. Truck currently has about 63k miles.

Manufacturer: RAM
Mfg Campaign: 11558723
Notice Date: Dec 6, 2023
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11558516 Other
Dec 5, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS failure occurs at multiple speeds and times. This occurs during normal driving conditions as well as while towing. Have reported to local dealership as well as brought in for service. Informed ABS and Pump unit needs to be replaced. Has been over 1 year and still waiting on RAM to fix. This is a safety hazard

Corrective Action:

ABS failure occurs at multiple speeds and times. This occurs during normal driving conditions as well as while towing. Have reported to local dealership as well as brought in for service. Informed ABS and Pump unit needs to be replaced. Has been over 1 year and still waiting on RAM to fix. This is a safety hazard

Additional Notes:

ABS failure occurs at multiple speeds and times. This occurs during normal driving conditions as well as while towing. Have reported to local dealership as well as brought in for service. Informed ABS and Pump unit needs to be replaced. Has been over 1 year and still waiting on RAM to fix. This is a safety hazard

Manufacturer: RAM
Mfg Campaign: 11558516
Notice Date: Dec 5, 2023
Recall Date: Dec 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11558275 Other
Dec 4, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps and messages will flicker on and off repeatedly and randomly while driving.

Corrective Action:

The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps and messages will flicker on and off repeatedly and randomly while driving.

Additional Notes:

The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps and messages will flicker on and off repeatedly and randomly while driving.

Manufacturer: RAM
Mfg Campaign: 11558275
Notice Date: Dec 4, 2023
Recall Date: Dec 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11558275 Other
Dec 4, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps and messages will flicker on and off repeatedly and randomly while driving.

Corrective Action:

The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps and messages will flicker on and off repeatedly and randomly while driving.

Additional Notes:

The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps and messages will flicker on and off repeatedly and randomly while driving.

Manufacturer: RAM
Mfg Campaign: 11558275
Notice Date: Dec 4, 2023
Recall Date: Dec 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11558189 Other
Dec 3, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS system failure. Also disabling 4x4 wd during winter driving over a snowy pass; no abs, no traction control, no 4wd, no warning. I spun out several times and nearly crashed on my way home. Come to find out thousands of truck owners of this model are experiencing the same problem. This is a threat to public safety. Please address immediately

Corrective Action:

ABS system failure. Also disabling 4x4 wd during winter driving over a snowy pass; no abs, no traction control, no 4wd, no warning. I spun out several times and nearly crashed on my way home. Come to find out thousands of truck owners of this model are experiencing the same problem. This is a threat to public safety. Please address immediately

Additional Notes:

ABS system failure. Also disabling 4x4 wd during winter driving over a snowy pass; no abs, no traction control, no 4wd, no warning. I spun out several times and nearly crashed on my way home. Come to find out thousands of truck owners of this model are experiencing the same problem. This is a threat to public safety. Please address immediately

Manufacturer: RAM
Mfg Campaign: 11558189
Notice Date: Dec 3, 2023
Recall Date: Dec 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11557674 Other
Nov 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Corrective Action:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Additional Notes:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Manufacturer: RAM
Mfg Campaign: 11557674
Notice Date: Nov 30, 2023
Recall Date: Nov 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11557674 Other
Nov 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Corrective Action:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Additional Notes:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Manufacturer: RAM
Mfg Campaign: 11557674
Notice Date: Nov 30, 2023
Recall Date: Nov 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11557674 Other
Nov 30, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Corrective Action:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Additional Notes:

Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

Manufacturer: RAM
Mfg Campaign: 11557674
Notice Date: Nov 30, 2023
Recall Date: Nov 30, 2023

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