RAM 3500 2017

Complete listing of complaints and recalls for this vehicle

361
Complaints
19
Recalls

Complaints & Recalls

361 Complaints 19 Recalls

Official Safety Recalls - Important!

19 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V398000 SAFETY RECALL
448K Vehicles Affected
Recall Date: May 27, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Potential Risk:
Wheel separation can cause a vehicle crash.
FREE Recall Solution:
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y26, Y36
Notice Date: Aug 26, 2021
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

361 Complaints
Chrysler (fca Us, Llc)
Campaign: 11566765 Other
Jan 21, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

Corrective Action:

The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

Additional Notes:

The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

Manufacturer: RAM
Mfg Campaign: 11566765
Notice Date: Jan 21, 2024
Recall Date: Jan 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11566765 Other
Jan 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

Corrective Action:

The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

Additional Notes:

The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

Manufacturer: RAM
Mfg Campaign: 11566765
Notice Date: Jan 21, 2024
Recall Date: Jan 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11566637 Other
Jan 20, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS or EBS warning light. Dealer unable to resolve.

Corrective Action:

ABS or EBS warning light. Dealer unable to resolve.

Additional Notes:

ABS or EBS warning light. Dealer unable to resolve.

Manufacturer: RAM
Mfg Campaign: 11566637
Notice Date: Jan 20, 2024
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11564875 Other
Jan 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS unit is malfunctioning for the third time on the truck. The dealer has already replacement it twice but it keeps beeping for notification and flashing the ABS indicator. The Hydraulic Control Unit doesn't work, because of this I can't use Cruise Control or the 4x4 component of the truck. The Traction Control System light is on making it difficult to break properly in wet surfaces. There are thousands of people waiting for the replacement of the ABS unit, due to the 2017 and 2018 models having this issue.

Corrective Action:

ABS unit is malfunctioning for the third time on the truck. The dealer has already replacement it twice but it keeps beeping for notification and flashing the ABS indicator. The Hydraulic Control Unit doesn't work, because of this I can't use Cruise Control or the 4x4 component of the truck. The Traction Control System light is on making it difficult to break properly in wet surfaces. There are thousands of people waiting for the replacement of the ABS unit, due to the 2017 and 2018 models having this issue.

Additional Notes:

ABS unit is malfunctioning for the third time on the truck. The dealer has already replacement it twice but it keeps beeping for notification and flashing the ABS indicator. The Hydraulic Control Unit doesn't work, because of this I can't use Cruise Control or the 4x4 component of the truck. The Traction Control System light is on making it difficult to break properly in wet surfaces. There are thousands of people waiting for the replacement of the ABS unit, due to the 2017 and 2018 models having this issue.

Manufacturer: RAM
Mfg Campaign: 11564875
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11564875 Other
Jan 11, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ABS unit is malfunctioning for the third time on the truck. The dealer has already replacement it twice but it keeps beeping for notification and flashing the ABS indicator. The Hydraulic Control Unit doesn't work, because of this I can't use Cruise Control or the 4x4 component of the truck. The Traction Control System light is on making it difficult to break properly in wet surfaces. There are thousands of people waiting for the replacement of the ABS unit, due to the 2017 and 2018 models having this issue.

Corrective Action:

ABS unit is malfunctioning for the third time on the truck. The dealer has already replacement it twice but it keeps beeping for notification and flashing the ABS indicator. The Hydraulic Control Unit doesn't work, because of this I can't use Cruise Control or the 4x4 component of the truck. The Traction Control System light is on making it difficult to break properly in wet surfaces. There are thousands of people waiting for the replacement of the ABS unit, due to the 2017 and 2018 models having this issue.

Additional Notes:

ABS unit is malfunctioning for the third time on the truck. The dealer has already replacement it twice but it keeps beeping for notification and flashing the ABS indicator. The Hydraulic Control Unit doesn't work, because of this I can't use Cruise Control or the 4x4 component of the truck. The Traction Control System light is on making it difficult to break properly in wet surfaces. There are thousands of people waiting for the replacement of the ABS unit, due to the 2017 and 2018 models having this issue.

Manufacturer: RAM
Mfg Campaign: 11564875
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11564401 Other
Jan 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

Corrective Action:

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

Additional Notes:

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

Manufacturer: RAM
Mfg Campaign: 11564401
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11564401 Other
Jan 9, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

Corrective Action:

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

Additional Notes:

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

Manufacturer: RAM
Mfg Campaign: 11564401
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11564289 Other
Jan 8, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

Corrective Action:

ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

Additional Notes:

ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

Manufacturer: RAM
Mfg Campaign: 11564289
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11564289 Other
Jan 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

Corrective Action:

ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

Additional Notes:

ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

Manufacturer: RAM
Mfg Campaign: 11564289
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11564002 Other
Jan 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

Corrective Action:

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

Additional Notes:

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

Manufacturer: RAM
Mfg Campaign: 11564002
Notice Date: Jan 7, 2024
Recall Date: Jan 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11564002 Other
Jan 7, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

Corrective Action:

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

Additional Notes:

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

Manufacturer: RAM
Mfg Campaign: 11564002
Notice Date: Jan 7, 2024
Recall Date: Jan 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11563689 Other
Jan 5, 2024
Defect Description:

ENGINE

Potential Consequences:

Grid heater bolt failure. Vehicle is currently located at the dealership and the is labeled “Do not start”. Part of the grid heater bolt can fall into vehicle intake and cause catastrophic engine failure. Check engine light came on after bolt failure. This has been a known issue but nothing has been done to resolve it.

Corrective Action:

Grid heater bolt failure. Vehicle is currently located at the dealership and the is labeled “Do not start”. Part of the grid heater bolt can fall into vehicle intake and cause catastrophic engine failure. Check engine light came on after bolt failure. This has been a known issue but nothing has been done to resolve it.

Additional Notes:

Grid heater bolt failure. Vehicle is currently located at the dealership and the is labeled “Do not start”. Part of the grid heater bolt can fall into vehicle intake and cause catastrophic engine failure. Check engine light came on after bolt failure. This has been a known issue but nothing has been done to resolve it.

Manufacturer: RAM
Mfg Campaign: 11563689
Notice Date: Jan 5, 2024
Recall Date: Jan 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11563637 Other
Jan 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service antilock brake system. This problem appeared about one year and a half ago, I took it to the Dodge dealership where after diagnosis, they replaced a valve in the hydraulic system. the cost of the repair was, $800.00. Now as of 12/28/2023, I am having the same problem with the same code and dash brake light and stability control. We need a recall, which will repair these problems, or redesign the parts associated with this system. Now, I am driving a vehicle that is probably unsafe to use. The vehicle is a 2017 Dodge Ram 3500 6.4 liter engine, SRW. Thank you

Corrective Action:

Service antilock brake system. This problem appeared about one year and a half ago, I took it to the Dodge dealership where after diagnosis, they replaced a valve in the hydraulic system. the cost of the repair was, $800.00. Now as of 12/28/2023, I am having the same problem with the same code and dash brake light and stability control. We need a recall, which will repair these problems, or redesign the parts associated with this system. Now, I am driving a vehicle that is probably unsafe to use. The vehicle is a 2017 Dodge Ram 3500 6.4 liter engine, SRW. Thank you

Additional Notes:

Service antilock brake system. This problem appeared about one year and a half ago, I took it to the Dodge dealership where after diagnosis, they replaced a valve in the hydraulic system. the cost of the repair was, $800.00. Now as of 12/28/2023, I am having the same problem with the same code and dash brake light and stability control. We need a recall, which will repair these problems, or redesign the parts associated with this system. Now, I am driving a vehicle that is probably unsafe to use. The vehicle is a 2017 Dodge Ram 3500 6.4 liter engine, SRW. Thank you

Manufacturer: RAM
Mfg Campaign: 11563637
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11563300 Other
Jan 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Corrective Action:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Additional Notes:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Manufacturer: RAM
Mfg Campaign: 11563300
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563300 Other
Jan 3, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Corrective Action:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Additional Notes:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Manufacturer: RAM
Mfg Campaign: 11563300
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563300 Other
Jan 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Corrective Action:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Additional Notes:

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Manufacturer: RAM
Mfg Campaign: 11563300
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563400 Other
Jan 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I am getting the C-0020-01 ABS code. The ABS module and HCU have been replaced and have failed again. This is making the vehicle dangerous to stop in damp conditions.

Corrective Action:

I am getting the C-0020-01 ABS code. The ABS module and HCU have been replaced and have failed again. This is making the vehicle dangerous to stop in damp conditions.

Additional Notes:

I am getting the C-0020-01 ABS code. The ABS module and HCU have been replaced and have failed again. This is making the vehicle dangerous to stop in damp conditions.

Manufacturer: RAM
Mfg Campaign: 11563400
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563402 Other
Jan 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS module/HCU has failed again. I originally failed in August of 2021, it was replaced with mopar OEM parts, it has now failed again.

Corrective Action:

The ABS module/HCU has failed again. I originally failed in August of 2021, it was replaced with mopar OEM parts, it has now failed again.

Additional Notes:

The ABS module/HCU has failed again. I originally failed in August of 2021, it was replaced with mopar OEM parts, it has now failed again.

Manufacturer: RAM
Mfg Campaign: 11563402
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11561603 Other
Dec 23, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On many occasions, the backup camera on my 2017 Ram 3500 DOES NOT FUNCTION when placed in reverse. I had my vehicle serviced and the Dealer said no problem with the camera could be found, but they did check all of the connectors were OK. The problem usually happens on wet or high humidity days, but also occurs during nice weather at random times. When the problem occurs, the display just shows random scrambled signal like a TV tuned to a channel with no signal. I noticed a recall that does not affect my model year. I am curious if the recall can be extended to my model year. The campaign for backup cameras is 23V654.

Corrective Action:

On many occasions, the backup camera on my 2017 Ram 3500 DOES NOT FUNCTION when placed in reverse. I had my vehicle serviced and the Dealer said no problem with the camera could be found, but they did check all of the connectors were OK. The problem usually happens on wet or high humidity days, but also occurs during nice weather at random times. When the problem occurs, the display just shows random scrambled signal like a TV tuned to a channel with no signal. I noticed a recall that does not affect my model year. I am curious if the recall can be extended to my model year. The campaign for backup cameras is 23V654.

Additional Notes:

On many occasions, the backup camera on my 2017 Ram 3500 DOES NOT FUNCTION when placed in reverse. I had my vehicle serviced and the Dealer said no problem with the camera could be found, but they did check all of the connectors were OK. The problem usually happens on wet or high humidity days, but also occurs during nice weather at random times. When the problem occurs, the display just shows random scrambled signal like a TV tuned to a channel with no signal. I noticed a recall that does not affect my model year. I am curious if the recall can be extended to my model year. The campaign for backup cameras is 23V654.

Manufacturer: RAM
Mfg Campaign: 11561603
Notice Date: Dec 23, 2023
Recall Date: Dec 23, 2023
Chrysler (fca Us, Llc)
Campaign: 11561515 Other
Dec 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Vehicle alarms indicating loss of anti-lock and traction control systems. Failure results in loss of both anti-lock braking and traction control safety functions Have twice had the ABS control module and Hydraulic Control unit replaced by Ram dealer. Failure returned for third time in July 2023, and have been waiting on same replacement parts since (manufacturer backorder). Vehicle has approximately 83k miles, and this issue has been ongoing since 2019.

Corrective Action:

Vehicle alarms indicating loss of anti-lock and traction control systems. Failure results in loss of both anti-lock braking and traction control safety functions Have twice had the ABS control module and Hydraulic Control unit replaced by Ram dealer. Failure returned for third time in July 2023, and have been waiting on same replacement parts since (manufacturer backorder). Vehicle has approximately 83k miles, and this issue has been ongoing since 2019.

Additional Notes:

Vehicle alarms indicating loss of anti-lock and traction control systems. Failure results in loss of both anti-lock braking and traction control safety functions Have twice had the ABS control module and Hydraulic Control unit replaced by Ram dealer. Failure returned for third time in July 2023, and have been waiting on same replacement parts since (manufacturer backorder). Vehicle has approximately 83k miles, and this issue has been ongoing since 2019.

Manufacturer: RAM
Mfg Campaign: 11561515
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023

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