RAM 3500 2017

Complete listing of complaints and recalls for this vehicle

361
Complaints
19
Recalls

Complaints & Recalls

361 Complaints 19 Recalls

Official Safety Recalls - Important!

19 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V398000 SAFETY RECALL
448K Vehicles Affected
Recall Date: May 27, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Potential Risk:
Wheel separation can cause a vehicle crash.
FREE Recall Solution:
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y26, Y36
Notice Date: Aug 26, 2021
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V562000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Sep 12, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Potential Risk:
The leaking water pump can increase the risk of an engine compartment fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T51
Notice Date: Feb 26, 2018
Recall Date: Sep 12, 2017
Streetcar Orv Llc
NHTSA Campaign: 17V499000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Aug 10, 2017
Safety Issue:

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Potential Risk:
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
FREE Recall Solution:
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Aug 30, 2017
Recall Date: Aug 10, 2017

Consumer Complaints

361 Complaints
Chrysler (fca Us, Llc)
Campaign: 11538519 Other
Aug 14, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

Truck spun out with my baby in the back seat due to not have abs or traction control due to a abs and hcu failure.

Corrective Action:

Truck spun out with my baby in the back seat due to not have abs or traction control due to a abs and hcu failure.

Additional Notes:

Truck spun out with my baby in the back seat due to not have abs or traction control due to a abs and hcu failure.

Manufacturer: RAM
Mfg Campaign: 11538519
Notice Date: Aug 14, 2023
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11538095 Other
Aug 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Truck has only 11,500 miles Flashing service anti locking brake system —& ABS and anti skid lights also flashing Took to Ram -ABS module needs to be replaced around $1200 to fix

Corrective Action:

Truck has only 11,500 miles Flashing service anti locking brake system —& ABS and anti skid lights also flashing Took to Ram -ABS module needs to be replaced around $1200 to fix

Additional Notes:

Truck has only 11,500 miles Flashing service anti locking brake system —& ABS and anti skid lights also flashing Took to Ram -ABS module needs to be replaced around $1200 to fix

Manufacturer: RAM
Mfg Campaign: 11538095
Notice Date: Aug 12, 2023
Recall Date: Aug 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11537219 Other
Aug 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I am the second owner of this vehicle. Shortly after purchase (mileage 26,401) the Hydraulic Control Unit (Control for Anti-lock braking system) failed. Dodge dealer installed OEM replacement in March 2022. The same component (Hydraulic Control Unit (HCU)) failed again July 2023. Dodge dealer scheduled service/replacement for August 3, 2023. Upon delivery of vehicle for service I am told Chrysler has blocked dealers from ordering any HCU nor are they to use any current inventory on hand. Chrysler has initiated an "engineering investigation" into these parts and is seeking another manufacturer to supply going forward. Chrysler estimates a part may become available by February 2024. Vehicle is used for towing and has no anti-lock braking system in the mean time. I believe this could pose a safety issue.

Corrective Action:

I am the second owner of this vehicle. Shortly after purchase (mileage 26,401) the Hydraulic Control Unit (Control for Anti-lock braking system) failed. Dodge dealer installed OEM replacement in March 2022. The same component (Hydraulic Control Unit (HCU)) failed again July 2023. Dodge dealer scheduled service/replacement for August 3, 2023. Upon delivery of vehicle for service I am told Chrysler has blocked dealers from ordering any HCU nor are they to use any current inventory on hand. Chrysler has initiated an "engineering investigation" into these parts and is seeking another manufacturer to supply going forward. Chrysler estimates a part may become available by February 2024. Vehicle is used for towing and has no anti-lock braking system in the mean time. I believe this could pose a safety issue.

Additional Notes:

I am the second owner of this vehicle. Shortly after purchase (mileage 26,401) the Hydraulic Control Unit (Control for Anti-lock braking system) failed. Dodge dealer installed OEM replacement in March 2022. The same component (Hydraulic Control Unit (HCU)) failed again July 2023. Dodge dealer scheduled service/replacement for August 3, 2023. Upon delivery of vehicle for service I am told Chrysler has blocked dealers from ordering any HCU nor are they to use any current inventory on hand. Chrysler has initiated an "engineering investigation" into these parts and is seeking another manufacturer to supply going forward. Chrysler estimates a part may become available by February 2024. Vehicle is used for towing and has no anti-lock braking system in the mean time. I believe this could pose a safety issue.

Manufacturer: RAM
Mfg Campaign: 11537219
Notice Date: Aug 8, 2023
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11536608 Other
Aug 4, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS control module was replaced 2 years ago by David Stanley Dodge in midwest city oklahoma. It is failing again and i have discovered a lot 2017 & 2018 ram 2500/3500 trucks are having the same issue. Last time it cost $800 to fix. I now have to take it back in again to have it fixed again. This is unacceptable. Ram should be recalling this issue on these trucks.

Corrective Action:

My ABS control module was replaced 2 years ago by David Stanley Dodge in midwest city oklahoma. It is failing again and i have discovered a lot 2017 & 2018 ram 2500/3500 trucks are having the same issue. Last time it cost $800 to fix. I now have to take it back in again to have it fixed again. This is unacceptable. Ram should be recalling this issue on these trucks.

Additional Notes:

My ABS control module was replaced 2 years ago by David Stanley Dodge in midwest city oklahoma. It is failing again and i have discovered a lot 2017 & 2018 ram 2500/3500 trucks are having the same issue. Last time it cost $800 to fix. I now have to take it back in again to have it fixed again. This is unacceptable. Ram should be recalling this issue on these trucks.

Manufacturer: RAM
Mfg Campaign: 11536608
Notice Date: Aug 4, 2023
Recall Date: Aug 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11536395 Other
Aug 3, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS system failed. It flashes on and off randomly. I pull a lot of trailers not having ABS is not safe for me or anyone around me. I Tried to get it fixed but the parts are more then a year out is what a dealership told me. The dealership was able to see the problem. I have 2 friends that have a 2018 and a 2017 Ram 3500, and both have the same problems.

Corrective Action:

The ABS system failed. It flashes on and off randomly. I pull a lot of trailers not having ABS is not safe for me or anyone around me. I Tried to get it fixed but the parts are more then a year out is what a dealership told me. The dealership was able to see the problem. I have 2 friends that have a 2018 and a 2017 Ram 3500, and both have the same problems.

Additional Notes:

The ABS system failed. It flashes on and off randomly. I pull a lot of trailers not having ABS is not safe for me or anyone around me. I Tried to get it fixed but the parts are more then a year out is what a dealership told me. The dealership was able to see the problem. I have 2 friends that have a 2018 and a 2017 Ram 3500, and both have the same problems.

Manufacturer: RAM
Mfg Campaign: 11536395
Notice Date: Aug 3, 2023
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11535751 Other
Aug 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.

Corrective Action:

ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.

Additional Notes:

ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.

Manufacturer: RAM
Mfg Campaign: 11535751
Notice Date: Aug 1, 2023
Recall Date: Aug 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11535751 Other
Aug 1, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.

Corrective Action:

ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.

Additional Notes:

ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.

Manufacturer: RAM
Mfg Campaign: 11535751
Notice Date: Aug 1, 2023
Recall Date: Aug 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11533545 Other
Jul 20, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.

Corrective Action:

ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.

Additional Notes:

ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.

Manufacturer: RAM
Mfg Campaign: 11533545
Notice Date: Jul 20, 2023
Recall Date: Jul 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11533545 Other
Jul 20, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.

Corrective Action:

ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.

Additional Notes:

ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.

Manufacturer: RAM
Mfg Campaign: 11533545
Notice Date: Jul 20, 2023
Recall Date: Jul 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11533272 Other
Jul 19, 2023
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the vehicle was pulling to the left side. The ABS warning light was illuminated, causing the cruise control to be inoperable. Additionally, the front driver's and passenger's side tire treads were worn out quickly since having the recall repair performed under NHTSA Campaign Number: 19V021000 (Steering). The contact stated that the vehicle was unable to have an alignment performed due to the nut being welded per the recall remedy. The vehicle was taken to the dealer, where it was diagnosed that an alignment needed to be performed, but declined to replace the drag link assembly. The dealer confirmed that the vehicle had previously been repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the contact stated that the dealer only welded the nut to the adjuster sleeve but did not replace the drag link assembly per the remedy. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,000.

Corrective Action:

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the vehicle was pulling to the left side. The ABS warning light was illuminated, causing the cruise control to be inoperable. Additionally, the front driver's and passenger's side tire treads were worn out quickly since having the recall repair performed under NHTSA Campaign Number: 19V021000 (Steering). The contact stated that the vehicle was unable to have an alignment performed due to the nut being welded per the recall remedy. The vehicle was taken to the dealer, where it was diagnosed that an alignment needed to be performed, but declined to replace the drag link assembly. The dealer confirmed that the vehicle had previously been repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the contact stated that the dealer only welded the nut to the adjuster sleeve but did not replace the drag link assembly per the remedy. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,000.

Additional Notes:

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the vehicle was pulling to the left side. The ABS warning light was illuminated, causing the cruise control to be inoperable. Additionally, the front driver's and passenger's side tire treads were worn out quickly since having the recall repair performed under NHTSA Campaign Number: 19V021000 (Steering). The contact stated that the vehicle was unable to have an alignment performed due to the nut being welded per the recall remedy. The vehicle was taken to the dealer, where it was diagnosed that an alignment needed to be performed, but declined to replace the drag link assembly. The dealer confirmed that the vehicle had previously been repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the contact stated that the dealer only welded the nut to the adjuster sleeve but did not replace the drag link assembly per the remedy. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,000.

Manufacturer: RAM
Mfg Campaign: 11533272
Notice Date: Jul 19, 2023
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11530723 Other
Jul 6, 2023
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

Potential Consequences:

The contact owns a 2017 Ram 3500. The contact stated that after engaging the parking brake, the ABS warning light illuminated and had since illuminated intermittently. The vehicle was taken to the dealer, who diagnosed a failure with the ABS module. The contact stated that the ABS module had previously been replaced by an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 6,000.

Corrective Action:

The contact owns a 2017 Ram 3500. The contact stated that after engaging the parking brake, the ABS warning light illuminated and had since illuminated intermittently. The vehicle was taken to the dealer, who diagnosed a failure with the ABS module. The contact stated that the ABS module had previously been replaced by an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 6,000.

Additional Notes:

The contact owns a 2017 Ram 3500. The contact stated that after engaging the parking brake, the ABS warning light illuminated and had since illuminated intermittently. The vehicle was taken to the dealer, who diagnosed a failure with the ABS module. The contact stated that the ABS module had previously been replaced by an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 6,000.

Manufacturer: RAM
Mfg Campaign: 11530723
Notice Date: Jul 6, 2023
Recall Date: Jul 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11526823 Other
Jun 13, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Driving on gravel road and each bump will cause the ABS service light to come on and disable my ABS and ASC to stop working. also on hwy with small bump ABS service light comes on disabling my ABS, ASC, and cruise control. Dealer says part is on back order for the next 9 Months so i must drive my truck without theses Safety systems until the part comes in. Dealer says it is the ABS pump and that it is a know issue and that is why i must wait for 9 months because so many trucks are failing.

Corrective Action:

Driving on gravel road and each bump will cause the ABS service light to come on and disable my ABS and ASC to stop working. also on hwy with small bump ABS service light comes on disabling my ABS, ASC, and cruise control. Dealer says part is on back order for the next 9 Months so i must drive my truck without theses Safety systems until the part comes in. Dealer says it is the ABS pump and that it is a know issue and that is why i must wait for 9 months because so many trucks are failing.

Additional Notes:

Driving on gravel road and each bump will cause the ABS service light to come on and disable my ABS and ASC to stop working. also on hwy with small bump ABS service light comes on disabling my ABS, ASC, and cruise control. Dealer says part is on back order for the next 9 Months so i must drive my truck without theses Safety systems until the part comes in. Dealer says it is the ABS pump and that it is a know issue and that is why i must wait for 9 months because so many trucks are failing.

Manufacturer: RAM
Mfg Campaign: 11526823
Notice Date: Jun 13, 2023
Recall Date: Jun 13, 2023
Chrysler (fca Us, Llc)
Campaign: 11526441 Other
Jun 11, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Corrective Action:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Additional Notes:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Manufacturer: RAM
Mfg Campaign: 11526441
Notice Date: Jun 11, 2023
Recall Date: Jun 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11526441 Other
Jun 11, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Corrective Action:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Additional Notes:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Manufacturer: RAM
Mfg Campaign: 11526441
Notice Date: Jun 11, 2023
Recall Date: Jun 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11526441 Other
Jun 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Corrective Action:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Additional Notes:

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

Manufacturer: RAM
Mfg Campaign: 11526441
Notice Date: Jun 11, 2023
Recall Date: Jun 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11525741 Other
Jun 6, 2023
Defect Description:

ENGINE

Potential Consequences:

The grid heater in my engine overheated causing a bolt to lose integrity and snap off being sucked into the # 6 cylinder causing catastrophic damage to the motor while I was towing a trailer up hill. Losing all power on a hill with a trailer seems like a pretty dangerous situation to me. It’s a known issue dating back too 2014 and still hasn’t been fixed my 2017 suffered from the issue and now I’m 2021-2023 models there catching fire and being recalled but my 2017 is not. There’s only 48,000 miles on my truck it’s not old at all and should be in the same recall as the newer models.

Corrective Action:

The grid heater in my engine overheated causing a bolt to lose integrity and snap off being sucked into the # 6 cylinder causing catastrophic damage to the motor while I was towing a trailer up hill. Losing all power on a hill with a trailer seems like a pretty dangerous situation to me. It’s a known issue dating back too 2014 and still hasn’t been fixed my 2017 suffered from the issue and now I’m 2021-2023 models there catching fire and being recalled but my 2017 is not. There’s only 48,000 miles on my truck it’s not old at all and should be in the same recall as the newer models.

Additional Notes:

The grid heater in my engine overheated causing a bolt to lose integrity and snap off being sucked into the # 6 cylinder causing catastrophic damage to the motor while I was towing a trailer up hill. Losing all power on a hill with a trailer seems like a pretty dangerous situation to me. It’s a known issue dating back too 2014 and still hasn’t been fixed my 2017 suffered from the issue and now I’m 2021-2023 models there catching fire and being recalled but my 2017 is not. There’s only 48,000 miles on my truck it’s not old at all and should be in the same recall as the newer models.

Manufacturer: RAM
Mfg Campaign: 11525741
Notice Date: Jun 6, 2023
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11525741 Other
Jun 6, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The grid heater in my engine overheated causing a bolt to lose integrity and snap off being sucked into the # 6 cylinder causing catastrophic damage to the motor while I was towing a trailer up hill. Losing all power on a hill with a trailer seems like a pretty dangerous situation to me. It’s a known issue dating back too 2014 and still hasn’t been fixed my 2017 suffered from the issue and now I’m 2021-2023 models there catching fire and being recalled but my 2017 is not. There’s only 48,000 miles on my truck it’s not old at all and should be in the same recall as the newer models.

Corrective Action:

The grid heater in my engine overheated causing a bolt to lose integrity and snap off being sucked into the # 6 cylinder causing catastrophic damage to the motor while I was towing a trailer up hill. Losing all power on a hill with a trailer seems like a pretty dangerous situation to me. It’s a known issue dating back too 2014 and still hasn’t been fixed my 2017 suffered from the issue and now I’m 2021-2023 models there catching fire and being recalled but my 2017 is not. There’s only 48,000 miles on my truck it’s not old at all and should be in the same recall as the newer models.

Additional Notes:

The grid heater in my engine overheated causing a bolt to lose integrity and snap off being sucked into the # 6 cylinder causing catastrophic damage to the motor while I was towing a trailer up hill. Losing all power on a hill with a trailer seems like a pretty dangerous situation to me. It’s a known issue dating back too 2014 and still hasn’t been fixed my 2017 suffered from the issue and now I’m 2021-2023 models there catching fire and being recalled but my 2017 is not. There’s only 48,000 miles on my truck it’s not old at all and should be in the same recall as the newer models.

Manufacturer: RAM
Mfg Campaign: 11525741
Notice Date: Jun 6, 2023
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11525192 Other
Jun 3, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS lights come on at 37000 miles, the code reads C0020-01 which is the hydraulic control unit . There are no parts to replace these units which means no ABS brakes . After looking in to this issue it seems to be a issue with the 2017 and 2018 models.

Corrective Action:

My ABS lights come on at 37000 miles, the code reads C0020-01 which is the hydraulic control unit . There are no parts to replace these units which means no ABS brakes . After looking in to this issue it seems to be a issue with the 2017 and 2018 models.

Additional Notes:

My ABS lights come on at 37000 miles, the code reads C0020-01 which is the hydraulic control unit . There are no parts to replace these units which means no ABS brakes . After looking in to this issue it seems to be a issue with the 2017 and 2018 models.

Manufacturer: RAM
Mfg Campaign: 11525192
Notice Date: Jun 3, 2023
Recall Date: Jun 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11524756 Other
Jun 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS Pump Motor Control electrical failure. Bad ABS pump and module.

Corrective Action:

ABS Pump Motor Control electrical failure. Bad ABS pump and module.

Additional Notes:

ABS Pump Motor Control electrical failure. Bad ABS pump and module.

Manufacturer: RAM
Mfg Campaign: 11524756
Notice Date: Jun 1, 2023
Recall Date: Jun 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11524756 Other
Jun 1, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS Pump Motor Control electrical failure. Bad ABS pump and module.

Corrective Action:

ABS Pump Motor Control electrical failure. Bad ABS pump and module.

Additional Notes:

ABS Pump Motor Control electrical failure. Bad ABS pump and module.

Manufacturer: RAM
Mfg Campaign: 11524756
Notice Date: Jun 1, 2023
Recall Date: Jun 1, 2023
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