Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 55B
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 13A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZA3
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z87
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y76
Recall Date: Oct 14, 2021
Consumer Complaints
217 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
RAM 2500 was driven and parked on an incline. Driver shifted truck from drive to park which was verified by knob showing vehicle was in park. After turning vehicle off and exiting vehicle, vehicle began rolling down the hill unattended, with engine off, while in park. Vehicle rolled down hill with engine off in park and nearly collided into house with people in it. Furthermore, there was extreme risk of injury or death trying to jump into moving truck and hit the brakes causing it to stop.Issue could harm or kill someone. Driver then attempted to simulate the issue twice and successfully recorded video on phone. Driver repeatedly parked RAM truck on incline, shifted vehicle from drive to park, and lifted foot off brake pedal and vehicle began rolling down hill until brake was depressed. Vehicle was unable to be parked on hill without emergency brake being deployed or vehicle risked rolling down the hill. Owner has video footage of truck rolling down hill in park. Vehicle is scheduled to be inspected by RAM service center on March 2, 2023.
Corrective Action:
RAM 2500 was driven and parked on an incline. Driver shifted truck from drive to park which was verified by knob showing vehicle was in park. After turning vehicle off and exiting vehicle, vehicle began rolling down the hill unattended, with engine off, while in park. Vehicle rolled down hill with engine off in park and nearly collided into house with people in it. Furthermore, there was extreme risk of injury or death trying to jump into moving truck and hit the brakes causing it to stop.Issue could harm or kill someone. Driver then attempted to simulate the issue twice and successfully recorded video on phone. Driver repeatedly parked RAM truck on incline, shifted vehicle from drive to park, and lifted foot off brake pedal and vehicle began rolling down hill until brake was depressed. Vehicle was unable to be parked on hill without emergency brake being deployed or vehicle risked rolling down the hill. Owner has video footage of truck rolling down hill in park. Vehicle is scheduled to be inspected by RAM service center on March 2, 2023.
Additional Notes:
RAM 2500 was driven and parked on an incline. Driver shifted truck from drive to park which was verified by knob showing vehicle was in park. After turning vehicle off and exiting vehicle, vehicle began rolling down the hill unattended, with engine off, while in park. Vehicle rolled down hill with engine off in park and nearly collided into house with people in it. Furthermore, there was extreme risk of injury or death trying to jump into moving truck and hit the brakes causing it to stop.Issue could harm or kill someone. Driver then attempted to simulate the issue twice and successfully recorded video on phone. Driver repeatedly parked RAM truck on incline, shifted vehicle from drive to park, and lifted foot off brake pedal and vehicle began rolling down hill until brake was depressed. Vehicle was unable to be parked on hill without emergency brake being deployed or vehicle risked rolling down the hill. Owner has video footage of truck rolling down hill in park. Vehicle is scheduled to be inspected by RAM service center on March 2, 2023.
Mfg Campaign: 11507033
Recall Date: Feb 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the warning message "Service Sway Bar" was displayed along with an audible alarm. The vehicle was taken to the local dealer who diagnosed that the sway bar was faulty and needed to be replaced. The sway bar was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 2,500.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the warning message "Service Sway Bar" was displayed along with an audible alarm. The vehicle was taken to the local dealer who diagnosed that the sway bar was faulty and needed to be replaced. The sway bar was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 2,500.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the warning message "Service Sway Bar" was displayed along with an audible alarm. The vehicle was taken to the local dealer who diagnosed that the sway bar was faulty and needed to be replaced. The sway bar was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 2,500.
Mfg Campaign: 11505752
Recall Date: Feb 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Dodge 2500. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V835000 (Power Train). The contact stated that there was no dipstick for the transmission fluid, and the contact was unable to check the transmission fluid level. There were no warning lights illuminated. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 5,404.
Corrective Action:
The contact owns a 2022 Dodge 2500. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V835000 (Power Train). The contact stated that there was no dipstick for the transmission fluid, and the contact was unable to check the transmission fluid level. There were no warning lights illuminated. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 5,404.
Additional Notes:
The contact owns a 2022 Dodge 2500. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V835000 (Power Train). The contact stated that there was no dipstick for the transmission fluid, and the contact was unable to check the transmission fluid level. There were no warning lights illuminated. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 5,404.
Mfg Campaign: 11503142
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First issue (intermittent) the light control did not come on or operate the lights in the auto position to a high beam in limited visibility. The rotation knob for interior lighting would not work and the display was bright that affected seeing at night. No codes was generated and will be going to have the vehicle check out by dealership on Feb 8 2023. Second issue the truck demonstrated a short loss of power (a low grinding was heard) in two instances that resulted in low acceleration when turning across traffic lane.
Corrective Action:
First issue (intermittent) the light control did not come on or operate the lights in the auto position to a high beam in limited visibility. The rotation knob for interior lighting would not work and the display was bright that affected seeing at night. No codes was generated and will be going to have the vehicle check out by dealership on Feb 8 2023. Second issue the truck demonstrated a short loss of power (a low grinding was heard) in two instances that resulted in low acceleration when turning across traffic lane.
Additional Notes:
First issue (intermittent) the light control did not come on or operate the lights in the auto position to a high beam in limited visibility. The rotation knob for interior lighting would not work and the display was bright that affected seeing at night. No codes was generated and will be going to have the vehicle check out by dealership on Feb 8 2023. Second issue the truck demonstrated a short loss of power (a low grinding was heard) in two instances that resulted in low acceleration when turning across traffic lane.
Mfg Campaign: 11502983
Recall Date: Jan 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
First issue (intermittent) the light control did not come on or operate the lights in the auto position to a high beam in limited visibility. The rotation knob for interior lighting would not work and the display was bright that affected seeing at night. No codes was generated and will be going to have the vehicle check out by dealership on Feb 8 2023. Second issue the truck demonstrated a short loss of power (a low grinding was heard) in two instances that resulted in low acceleration when turning across traffic lane.
Corrective Action:
First issue (intermittent) the light control did not come on or operate the lights in the auto position to a high beam in limited visibility. The rotation knob for interior lighting would not work and the display was bright that affected seeing at night. No codes was generated and will be going to have the vehicle check out by dealership on Feb 8 2023. Second issue the truck demonstrated a short loss of power (a low grinding was heard) in two instances that resulted in low acceleration when turning across traffic lane.
Additional Notes:
First issue (intermittent) the light control did not come on or operate the lights in the auto position to a high beam in limited visibility. The rotation knob for interior lighting would not work and the display was bright that affected seeing at night. No codes was generated and will be going to have the vehicle check out by dealership on Feb 8 2023. Second issue the truck demonstrated a short loss of power (a low grinding was heard) in two instances that resulted in low acceleration when turning across traffic lane.
Mfg Campaign: 11502983
Recall Date: Jan 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.
Mfg Campaign: 11502799
Recall Date: Jan 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.
Mfg Campaign: 11502799
Recall Date: Jan 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V835000 (Power Train) however, after the recall repair was performed, the contact was unable to access the transmission dipstick to check the transmission fluid. The dealer was made aware of the failure and informed the contact that the vehicle needed to be serviced at the dealer to inspect the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,800.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V835000 (Power Train) however, after the recall repair was performed, the contact was unable to access the transmission dipstick to check the transmission fluid. The dealer was made aware of the failure and informed the contact that the vehicle needed to be serviced at the dealer to inspect the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,800.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V835000 (Power Train) however, after the recall repair was performed, the contact was unable to access the transmission dipstick to check the transmission fluid. The dealer was made aware of the failure and informed the contact that the vehicle needed to be serviced at the dealer to inspect the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,800.
Mfg Campaign: 11502590
Recall Date: Jan 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was delivered in late January, 2022. In Mid March, 2022, the Transmission started bypassing at intervals. The dealer could not replicate the problem with no codes available. The vehicle has been in the dealership at least 6 times with no results. Also, on a trip to Colorado, the transmission down shifted on one occasion, that was so loud because of an internal bang. Turned off the vehicle and it reset. This is a recurring problem that needs to be fixed. The Dealership has always been helpful, but Ram will only help through their Star Group. My previous Ram 2500 had the same problem, but also, would not throw a code. It was finally fixed after 4-6 visits and the shifting solenoids were replaced, which worked.
Corrective Action:
Vehicle was delivered in late January, 2022. In Mid March, 2022, the Transmission started bypassing at intervals. The dealer could not replicate the problem with no codes available. The vehicle has been in the dealership at least 6 times with no results. Also, on a trip to Colorado, the transmission down shifted on one occasion, that was so loud because of an internal bang. Turned off the vehicle and it reset. This is a recurring problem that needs to be fixed. The Dealership has always been helpful, but Ram will only help through their Star Group. My previous Ram 2500 had the same problem, but also, would not throw a code. It was finally fixed after 4-6 visits and the shifting solenoids were replaced, which worked.
Additional Notes:
Vehicle was delivered in late January, 2022. In Mid March, 2022, the Transmission started bypassing at intervals. The dealer could not replicate the problem with no codes available. The vehicle has been in the dealership at least 6 times with no results. Also, on a trip to Colorado, the transmission down shifted on one occasion, that was so loud because of an internal bang. Turned off the vehicle and it reset. This is a recurring problem that needs to be fixed. The Dealership has always been helpful, but Ram will only help through their Star Group. My previous Ram 2500 had the same problem, but also, would not throw a code. It was finally fixed after 4-6 visits and the shifting solenoids were replaced, which worked.
Mfg Campaign: 11502531
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Air sounds ( windows not sealing up tight) from rear windows.
Corrective Action:
Air sounds ( windows not sealing up tight) from rear windows.
Additional Notes:
Air sounds ( windows not sealing up tight) from rear windows.
Mfg Campaign: 11501167
Recall Date: Jan 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they have waited over 30 days so far for a replacement dipstick.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they have waited over 30 days so far for a replacement dipstick.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they have waited over 30 days so far for a replacement dipstick.
Mfg Campaign: 11500497
Recall Date: Jan 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11500292
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.
Corrective Action:
The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.
Additional Notes:
The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.
Mfg Campaign: 11499120
Recall Date: Dec 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.
Corrective Action:
The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.
Additional Notes:
The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.
Mfg Campaign: 11499120
Recall Date: Dec 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact stated that while attempting to start the vehicle, there was a long crank time before the vehicle started. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the ambient temperature sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, but the mechanic was unable to duplicate the failure. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact stated that while attempting to start the vehicle, there was a long crank time before the vehicle started. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the ambient temperature sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, but the mechanic was unable to duplicate the failure. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact stated that while attempting to start the vehicle, there was a long crank time before the vehicle started. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the ambient temperature sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, but the mechanic was unable to duplicate the failure. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 5,000.
Mfg Campaign: 11498098
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle continued to accelerate after releasing the accelerator pedal. The vehicle started shuddering and the transmission failed to shift to the intended gear. There was an abnormal burning odor of transmission fluid inside and outside the vehicle. There was a message displayed that the transmission fluid was overheating. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle continued to accelerate after releasing the accelerator pedal. The vehicle started shuddering and the transmission failed to shift to the intended gear. There was an abnormal burning odor of transmission fluid inside and outside the vehicle. There was a message displayed that the transmission fluid was overheating. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle continued to accelerate after releasing the accelerator pedal. The vehicle started shuddering and the transmission failed to shift to the intended gear. There was an abnormal burning odor of transmission fluid inside and outside the vehicle. There was a message displayed that the transmission fluid was overheating. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.
Mfg Campaign: 11497569
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Dealer Paul cole motors in Fostoria Ohio sold me it on a stop order. I can email the paperwork
Corrective Action:
Dealer Paul cole motors in Fostoria Ohio sold me it on a stop order. I can email the paperwork
Additional Notes:
Dealer Paul cole motors in Fostoria Ohio sold me it on a stop order. I can email the paperwork
Mfg Campaign: 11494673
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
vehicle is less the 8 months old. Upon tire rotation, two front passanger wheel studs broke and one front drivers side wheel stud broke.
Corrective Action:
vehicle is less the 8 months old. Upon tire rotation, two front passanger wheel studs broke and one front drivers side wheel stud broke.
Additional Notes:
vehicle is less the 8 months old. Upon tire rotation, two front passanger wheel studs broke and one front drivers side wheel stud broke.
Mfg Campaign: 11493118
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Brand new Ram 2500 Diesel caught fire after about 1100 miles. Best I can tell it started around the alternator. Made a low “whirring” or “humming” noise during a few short drives just prior to the event that had not happened before. I was just parking when I noticed smoke coming from under the hood and opened it up to find a small fire involving the alternator and extinguished it with a fire extinguisher. The fire department came out and ensured it was extinguished and then a fire investigator came out and conducted an investigation. Took three days to get the dealership to accept the truck being towed back so it can be investigated by manufacturer.
Corrective Action:
Brand new Ram 2500 Diesel caught fire after about 1100 miles. Best I can tell it started around the alternator. Made a low “whirring” or “humming” noise during a few short drives just prior to the event that had not happened before. I was just parking when I noticed smoke coming from under the hood and opened it up to find a small fire involving the alternator and extinguished it with a fire extinguisher. The fire department came out and ensured it was extinguished and then a fire investigator came out and conducted an investigation. Took three days to get the dealership to accept the truck being towed back so it can be investigated by manufacturer.
Additional Notes:
Brand new Ram 2500 Diesel caught fire after about 1100 miles. Best I can tell it started around the alternator. Made a low “whirring” or “humming” noise during a few short drives just prior to the event that had not happened before. I was just parking when I noticed smoke coming from under the hood and opened it up to find a small fire involving the alternator and extinguished it with a fire extinguisher. The fire department came out and ensured it was extinguished and then a fire investigator came out and conducted an investigation. Took three days to get the dealership to accept the truck being towed back so it can be investigated by manufacturer.
Mfg Campaign: 11480358
Recall Date: Aug 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brand new Ram 2500 Diesel caught fire after about 1100 miles. Best I can tell it started around the alternator. Made a low “whirring” or “humming” noise during a few short drives just prior to the event that had not happened before. I was just parking when I noticed smoke coming from under the hood and opened it up to find a small fire involving the alternator and extinguished it with a fire extinguisher. The fire department came out and ensured it was extinguished and then a fire investigator came out and conducted an investigation. Took three days to get the dealership to accept the truck being towed back so it can be investigated by manufacturer.
Corrective Action:
Brand new Ram 2500 Diesel caught fire after about 1100 miles. Best I can tell it started around the alternator. Made a low “whirring” or “humming” noise during a few short drives just prior to the event that had not happened before. I was just parking when I noticed smoke coming from under the hood and opened it up to find a small fire involving the alternator and extinguished it with a fire extinguisher. The fire department came out and ensured it was extinguished and then a fire investigator came out and conducted an investigation. Took three days to get the dealership to accept the truck being towed back so it can be investigated by manufacturer.
Additional Notes:
Brand new Ram 2500 Diesel caught fire after about 1100 miles. Best I can tell it started around the alternator. Made a low “whirring” or “humming” noise during a few short drives just prior to the event that had not happened before. I was just parking when I noticed smoke coming from under the hood and opened it up to find a small fire involving the alternator and extinguished it with a fire extinguisher. The fire department came out and ensured it was extinguished and then a fire investigator came out and conducted an investigation. Took three days to get the dealership to accept the truck being towed back so it can be investigated by manufacturer.
Mfg Campaign: 11480358
Recall Date: Aug 20, 2022
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